[Q] Udo all changes for warranty - Gen8, Gen9, Gen10 Q&A, Help & Troubleshooting

HI,
I used the search but could not find anything about this topic also I'm pretty sure there has to be someone who posted about this before.
I have some battery issue with my gen 8 101 and want to send it in for warranty. I'm pretty sure this has nothing to do with urukDroid which I'm using since I got the tablet a year ago. Anyway... I want to ask if there is a How-To for undoing all changes so Archos doesn't claim the warranty to be voided. I'm not sure if there is a way Archos might not recognise that I rooted and installed custom ROM but I'm pretty sure that this would be easier than to argue with them about if the custom ROM destroyed my battery or not...
thx 4 your help
Using:
UrukDroid 1.6 (installed on internal memory)
rooted with SDE from Archos + EasyInstall 1.5 from UrukDroid
http://code.google.com/p/urukdroid/wiki/Installation

If you installed the SDE your device is watermarked and you can't remove that.
But there are no known incidents where Archos has claimed that.

Thanks!
1. Since the Watermark is only in the software I think it shold be possible to remove it. It's not like the HTC unlocker where you have to give them your phones hardware id
2. As it is most likely to be very hard to remove the watermark I'll try and just flash stock ROM. I hope you're right and I won't be the first 'incident'.

No, it's not in software, they write it to an internal hardware component.

I'm pretty sure was long as you didn't brick it with SDE, Archos will accept it. I know someone here got the digitizer replaced and they used SDE.

Installing the SDE modifies something in the bootloader and the DRM keys are wiped (they probably do this to avoid key extraction and cloning via custom FW).
But, like they said, no one with a hardware issue came back telling they got their warranty service denied due to SDE installation.
Probably more a Cover Y A thing to avoid warranty replacement of bricked units.

There are no DRM Keys in the Gen8.
You might be talking aout Gen7

Thx again. But I now just have to ask: Do you recommend to wipe and install stock Rom? Or is it okay if I just leave UrukDroid installed? I can't find my Nandroid backup at the moment so it basically I wanted to:
1.enter recovery mode.
2.Try to follow this path and reformat my device.
3. Then do a fresh install of the firmware.
Is this the right way?
Sorry to ask those lame questions but I don't have much time at the moment for trying

As there is no nandroid, you can't have a backup, so yes that's the way to go.

Alright Archos send me a Mail today that they replace it and a new 101 G8 is on the way to me.

clickboombang said:
Alright Archos send me a Mail today that they replace it and a new 101 G8 is on the way to me.
Click to expand...
Click to collapse
That's great news for all of us and a clever move from Archos.
Sent from my LT18i using Tapatalk 2

chandoliasnikos said:
That's great news for all of us and a clever move from Archos.
Sent from my LT18i using Tapatalk 2
Click to expand...
Click to collapse
That's just what I was thinking

Related

[Q] Uninstalling UrukDroid 0.7

After fooling around with UrukDroid 0.7 (installed to the internal storage), I've decided that I would like to go back to the stock Archos FW. How would I go about doing this?
You could just delete the partitions or you could completely wipe the Tablet from the boot menu.
Didn't think it would be that easy. I had a little hiccup when I saw the UrukDroid splash on the first boot and it had to rebuild rootfs, but now it seems to be working fine.
chiasticslide said:
After fooling around with UrukDroid 0.7 (installed to the internal storage), I've decided that I would like to go back to the stock Archos FW. How would I go about doing this?
Click to expand...
Click to collapse
just out of curiosity: why did you decide to go back to stock rom? i'll get my 101 in a few days and i'm still deciding whether to install uruk or not.
and another question: so you can just revert to the stock rom without any traces of custom rom being installed? i thought if you once installed sde from archos there's no going back to stock state and you can kiss your warranty goodbye???
thanks!
pirecrompir said:
just out of curiosity: why did you decide to go back to stock rom? i'll get my 101 in a few days and i'm still deciding whether to install uruk or not.
and another question: so you can just revert to the stock rom without any traces of custom rom being installed? i thought if you once installed sde from archos there's no going back to stock state and you can kiss your warranty goodbye???
thanks!
Click to expand...
Click to collapse
The SDE gives you the option to boot stock OR the dev environment, it does not remove the stock rom.
Sent from my Nexus S using XDA Premium App
krohnjw said:
The SDE gives you the option to boot stock OR the dev environment, it does not remove the stock rom.
Sent from my Nexus S using XDA Premium App
Click to expand...
Click to collapse
ok, thanks. but doesn't the installation of sde itself void the warranty? or could you go back to the stock rom from uruk, uninstall sde and let's say return the malfunctioning unit under warranty and archos wouldn't know you had sde installed? sorry for my "android-ignorance", i've been a years-long user of wm phones/handhelds and this will be my first android device ...
thanks
p.s.
nevermind, i found this on the archos page:
# Once the SDE firmware is installed on a device, this device will be watermarked and ARCHOS will be able to detect that this firmware has been installed once.
# Installing the SDE firmware is considered by ARCHOS as a voiding of the warranty and ARCHOS declines all liability and responsibility for any issues resulting from the installation of this SDE firmware.
so, if i understand correctly, once you've installed sde, you can never make a warranty claim of any kind, even if you've uninstalled sde and it's a hardware error or malfunction of the unit?
thanks

[Q] Android Market ?

Hello All,
I'm wondering if it's possible to have acces to the official android market without having to install another rom. I just bought my folio and I don't want to take the risk to brick it for the moment (btw if I brick my folio 100 when trying to install a rom, is it possible to recover it ?).
I know it exist for the latest archos but i did not find anything for the folio 100,
Thanks
Sorry, it is not possible to get the "Official" market without flashing your tablet.
But the chance to brik your table tis quite slim. Since you put the update on an external sdcard, you can always re-flash your device from the boot menu.
I sugest your read up on the procedure in the development forum and you will see that it is not so hard to flash the tablet. Keep in mind tho that you have to root your device first.
[Disclamer]
Tho the chance is quite slim, there is still a chance. Be carefull and always read every thing first before you start!
[/Disclamer]
shidima_101 said:
Sorry, it is not possible to get the "Official" market without flashing your tablet.
Click to expand...
Click to collapse
Do you know if it's due to the folio itself or to the fact that nobody developped a soft like the one for the archos tablets ?
shidima_101 said:
But the chance to brik your table tis quite slim. Since you put the update on an external sdcard, you can always re-flash your device from the boot menu.
I sugest your read up on the procedure in the development forum and you will see that it is not so hard to flash the tablet. Keep in mind tho that you have to root your device first.
Click to expand...
Click to collapse
OK, thanks.
it would interest me also if its possible..i was able o install android market on stock rom following this tutorial http://forum.xda-developers.com/showthread.php?t=827209&highlight=viewsonic+tablet+super
but i can't login, i think market doesn't recognize my device..
i don't want to use cooked rom because i have wake up from deep sleep issue. is there way to change Mac adress or something like in cooked rom?
Just to understand : what is the problem with the mac adress and why it's needed to change it for having the market ?
if you install folio mod then folio is recognized with other name..so android market must somehow identify device but folio is probably not in that list, so dexter change something in that rom.. but i'm not 100% sure with that

Whats the easiest way to restore back to stock?

My g tablet has 2 dead pixels on it and while I still have a 2 week warrenty with office depot I want to return it and get another one. But I am running gingerbread and I need to get it back to stock. Everything is working fine except those pixels. So is there a way to use clockworkmod to install the stock rom? I know people use NVFLASH but is that necessary since my tablet is still responsive to everything. Thanks,
Here's the link to the instructions.
http://forum.xda-developers.com/showthread.php?t=861950
Another way is to flash using clockwork mod with the original roms. My notes below:
TnT 3316 recovery ROM, dated 12/19 and supplied by Viewsonic / TnT.
Link:
Alternate link: http://www.mediafire.com/?p9o52540baa5vfg
md5sum: 1333e22b6d802096d3c63757680777f0
TnT 3053 recovery ROM, dated 12/10 and supplied by Viewsonic / TnT.
Link:
Alternate link: http://www.mediafire.com/?qy92jzoz8upy8xa
md5sum: 7b800e409b5324f2c69e7ba6f84eab97
TnT 2967 recovery ROM, dated 11/22 and supplied by Viewsonic / TnT.
Link:
Alternate Link: http://www.mediafire.com/?99eb11cqhvrkkc7
md5sum: 43eb0358db25b492751b1b0a71568c51
These were grabbed fromover-the-air update. They are full recovery
images that wipes everything except the user data.
To use this with a vanilla recovery, you need to rename the file
to update.zip, copy it to the root of /sdcard, and also create a recovery
folder with a file called "command" (see the 1.00 release for that file).
When you run recovery, the command file will direct recovery to run
the update.zip to update the system. OR
YOU SHOULD BE ABLE TO SELECT THE ZIP WITH CWM RECOVERY MENU.
http://forum.tegratab.com/viewtopic.php?f=6&t=16
When you flashed it with a different firmware, you voided your warranty.
wasserkapf said:
When you flashed it with a different firmware, you voided your warranty.
Click to expand...
Click to collapse
You seriously think they can tell the difference at Office Depot ?! Even if he just took it without re-flashing it ?
supergroverthm said:
They are full recovery
images that wipes everything except the user data.
Click to expand...
Click to collapse
So that would remove even CWM ??!
aasoror said:
You seriously think they can tell the difference at Office Depot ?! Even if he just took it without re-flashing it?
Click to expand...
Click to collapse
It's the principle of it. You know going into it that flashing alternate firmware voids the warranty.
Doesn't anyone have any morals anymore?
wasserkapf said:
It's the principle of it. You know going into it that flashing alternate firmware voids the warranty.
Doesn't anyone have any morals anymore?
Click to expand...
Click to collapse
No. People open their devices and break them and return them. It wasn't their fault they broke the cable. People don't read instructions and soft brick their devices and return them. It wasnt their fault the firmware was horrible. I have ASUS Transformer on order. When it gets here I'm rooting it (and yes if I bork it I will buy another) and wiping XDA from my browser history. It may just be this device device but I don't believe I have ever seen so many people willing to purposely void their warranty and then expect the manufacturer to replace what they have screwed up. I think its goodintentions who keeps saying....."Buy an iPad2". Thats my recommendation from now on as well.
wasserkapf said:
It's the principle of it. You know going into it that flashing alternate firmware voids the warranty.
Doesn't anyone have any morals anymore?
Click to expand...
Click to collapse
What does morals have to do with this ?!?
Does your morals tell you he should suck up a defective display because he changed the software running on his device ?!?
And no, in principle flashing alternate firmwares doesn't void the warranty "UNLESS" you break your device doing so, if you consider running code on the hardware an alteration then installing any software from "gmarket" or "amazon app store" voids your warranty.
Warranty doesn't cover malfunctions caused by user alterations, how does dead pixels related to custom roms is beyond me.
I successfully restored it to the original rom and exchanged it. They never even opened the box. Just said here you go and have a nice day.

[Q] Are we close?

I managed to break the Wifi on my tablet. I had root, accidentally replaced a file I shouldn't have, thought that wiping and flashing the .21 update would work...it didn't. It wouldn't flash because a system file had been modified.
Because I broke the wifi, I can't unlock. I basically am stuck waiting for .21 to be rooted.
Devs, are we close to root? I'm sure you're working on it and I applaud your efforts. Is this firmware super closed off? I'm not asking for an ETA, but maybe more of a status update. Just let me know there is hope
EDIT: I fixed it! I was able to pull an .apk of OTA Voodoo Rootkeep from a previous Titanium Backup file. I installed the app, and it restored root for me! Its possible that I was already still rooted, but without the ability to d/l apps I couldn't do anything about it. Anyway, I'm back with a rooted .21!
I think I had a similar issue....was using wifi tethered to phone...with modded wpa files....Couldn't OTA for .21......no computer/no router to get a wifi connection.
Went to Mickey D's for a free wifi connection....downloaded and installed .15 (for orig files) via SD card.
After that was finished, used OTA to download .21 ...if there are still issues, download it and manually install it via SD card.
Here's instructions to do it via SD card:
http://service.asus.com/TF201_fwupdate
Yeah I had to do that method when I first updated to .21. But then, after .21 I couldn't tether even though the chanelog said ad hoc wifi was supported. So I tried that method again, and broke it. Now I have no root and no wifi.
Waiting for someone to find root for .21 is killing me. lol
Any Devs want to chime in and give us an update on the .21 root process?
http://transformerprimeroot.com/tra...orkmod-recovery-5-8-2-0-on-transformer-prime/
use this. windows didnt work for me, drivers were messed up.
i used the mac method with no drivers required. (same with linux) and it worked flawlessly. pushed CWM using this, then flashed primeval .21 firmware.
stock .21 but with root.
requires unlock
Thanks, but I can't even unlock due to no data connection
I wonder if I could do it with an USB Ethernet dongle?
We definately need some tool to recover from such positions... NVflash or anything. This way its just too risky to temper with files if you're not unlocked imho. I remember about 3-4 cases where people got issues because of trying to improve stuff by editing files like build.prop etc.
Gogo devs, Asus, nVidia... Anyone, give us some tools to be safe
Definitely. I purchased a square trade warranty so that when I unlock I am still covered. However, why should I have to?
I sincerely hope a dev can get us root one .21 at least, and maybe some kind of unlock tool that doesn't report to Asus. And of course, NVFlash
the unlock is just an APK from asus? cant download that and put on SD?
malaeus said:
the unlock is just an APK from asus? cant download that and put on SD?
Click to expand...
Click to collapse
Its simple enough to install, but the app requires a connection with Asus' servers to record the Prime's serial number and then distribute a unique unlock key.
McLiarpants said:
Its simple enough to install, but the app requires a connection with Asus' servers to record the Prime's serial number and then distribute a unique unlock key.
Click to expand...
Click to collapse
Ah was not aware of such communication. Sorry :-(
Have you tried going online with a usb ethernet dongle?
I was going to look into this option, but I was able to fix my wifi!
I pulled Titanium Backup .apk files of my old apps and installed voodoo rootkeeper. it restored root (its possible I never actually lost root, just the ability to d/l apps like root explorer because of broken wifi)! I then loaded my backup of root explorer and copied the correct wpa_supplicant file.
I then immediately unlocked and flashed Virtuous Prime .21. I purchased a square trade warranty with accidental damage protection in case I have any problems with it.
It would be nice to know if I could do that for my unrooted Prime I accidentally upgraded to .21 before rooting. My other Prime is on .21 with root.
I'm sure it is because you had root before, but maybe it's worth a try.
McLiarpants said:
I purchased a square trade warranty with accidental damage protection in case I have any problems with it.
Click to expand...
Click to collapse
Has anyone confirmed that squaretrade considers unlocking and intentionally voiding your warranty "normal use"? I too am getting disheartened waitig for .21 root method. I would love to install custom rom and never have to worry about it again if squaretrade will cover a bricked device. However, I'm afraid if I void my warranty ASUS might decide not to honor the device with warranty issues such as gps dongles, etc.
casey225 said:
Has anyone confirmed that squaretrade considers unlocking and intentionally voiding your warranty "normal use"? I too am getting disheartened waitig for .21 root method. I would love to install custom rom and never have to worry about it again if squaretrade will cover a bricked device. However, I'm afraid if I void my warranty ASUS might decide not to honor the device with warranty issues such as gps dongles, etc.
Click to expand...
Click to collapse
What I've heard from other people is that the warranty says that they don't support intentional hardware or software modifications that would also void the manufacturer's warranty. Such as unlocking or opening the unit. However, if you have the accidental warranty and you drop it after being unlocked, they will fix it or replace it.
So if you have a problem with it after unlocking, it may need an "accident" to happen before you send it into ST.
clouds5 said:
We definately need some tool to recover from such positions... NVflash or anything. This way its just too risky to temper with files if you're not unlocked imho. I remember about 3-4 cases where people got issues because of trying to improve stuff by editing files like build.prop etc.
Gogo devs, Asus, nVidia... Anyone, give us some tools to be safe
Click to expand...
Click to collapse
there is a method to recover from this, grab the full update not the patch one from asus website, put it on a microsd card, and boot recovery
McLiarpants said:
So if you have a problem with it after unlocking, it may need an "accident" to happen before you send it into ST.
Click to expand...
Click to collapse
Understood I would still have to hope that Squaretrade doesn't determine the true problem, otherwise, would be SOL on all fronts. I will try to wait it out for now, but, I think I hear Virtuous Prime calling my name as I type this message.
casey225 said:
Understood I would still have to hope that Squaretrade doesn't determine the true problem, otherwise, would be SOL on all fronts. I will try to wait it out for now, but, I think I hear Virtuous Prime calling my name as I type this message.
Click to expand...
Click to collapse
I am running VP now, but I really like AOKP. The only reason I'm running VP is because Polaris isn't working on AOKP. I know it has some bugs, but I can't work with the lag between hitting a key and the letter showing on the screen in other office apps. I also haven't been willing to pay $15-$30 for an app to see how laggy it is.
lilstevie said:
there is a method to recover from this, grab the full update not the patch one from asus website, put it on a microsd card, and boot recovery
Click to expand...
Click to collapse
The update wont install if any of the system files are modified. It would be nice if it did, but it doesn't, unfortunately.
TB Pro restore with rooted .21 (NOT UNLOCKED)
So I had a thought and I am not sure that this will work. I have a TF101 that was rooted on 9.4.2.17 then upgraded to 9.4.2.21 (without any rootkeeper installed). Still have root but decided to install Voodoo RootKeeper just in case.
I have TB Pro installed and the Dev claims that you can restore to dissimilar hardware. My thought is to restore the APP+DATA+SYSTEM backup to my TF201 that is currently running 9.4.2.21 without root.
Any thoughts on this idea?
Niles

[Q] Pantech Flex P8010 Stock ROM and Files

Hi,
I have a Pantech Flex P8010. I never thought it would be updated to jb. So I rooted it. Removed all bloated applications from it. Changed the recovery to CWM. I haven't taken any back up before the bloat removal. All I have is the cwm backup of the debloated version.
Now Pantech have released the jb ota. Oh well I never knew that this was going to happen ever.
I have a couple of questions.
Is there any way to update the phone to jb with the root privilege?
Is there any way to return to complete stock?
Will the recovery and bootloader image available in the forums be useful?
Any help would be really great help.
Thanks a lot.
hi
can someone pls upload or send me a stock rom for the flex i lose my backup when my sister mess with my computer
I think we should wait. You can make back up even now if your device is bootable..
What recovery u use? Clockworkmod?
Sent from my PantechP8010 using xda premium
anoopch said:
Hi,
I have a Pantech Flex P8010. I never thought it would be updated to jb. So I rooted it. Removed all bloated applications from it. Changed the recovery to CWM. I haven't taken any back up before the bloat removal. All I have is the cwm backup of the debloated version.
Now Pantech have released the jb ota. Oh well I never knew that this was going to happen ever.
I have a couple of questions.
Is there any way to update the phone to jb with the root privilege? No
Is there any way to return to complete stock?No
Will the recovery and bootloader image available in the forums be useful? Not Yet
Any help would be really great help.
Thanks a lot.
Click to expand...
Click to collapse
As it sits right now unfortunately we have no complete stock image to put back on the phone in order to restore it to a pure factory state. The factory restore on the phone does not affect the recovery only the data. In as much OTA updates are not available at this time and probably never since this phone is getting older. If you attempt to install the OTA update and get caught in the CWM bootloop simply start the phone in fastboot mode (I believe it is power + the volume down key on this phone) and choose the reboot option it will then skip the recovery and start the phone normally. Sorry I don't have any better answers for you. I'm hoping to land an HTC One in the near future...
I have the same problem :\ i removed all the at&t apps and the at&t software updater and when i go to update setting force close :,(
Backup Pantech Flex AT&T Apps
lopez_angel3 said:
I have the same problem :\ i removed all the at&t apps and the at&t software updater and when i go to update setting force close :,(
Click to expand...
Click to collapse
I also accidentally removed 1 too many of the at&t apps from my Pantech Flex using Titanium Backup. I am already running the 4.1.2 Jelly Bean update.
Would anyone out there be willing to use Titanium Backup to create 'backups' of the stock Pantech AT&T apps for us to recover with?
I'd be willing to pay for the Titanium Backup app as well as a bit for the time and effort.
Thanks!
Update to JB
Hi guys, maybe this was asked before, I want to know, now is possible to update to JB if I have a stock ICS? I know it was possible before but many peoples were facing a WiFi problem. I am on stock ICS, but would like to try JB.
CondriX said:
Hi guys, maybe this was asked before, I want to know, now is possible to update to JB if I have a stock ICS? I know it was possible before but many peoples were facing a WiFi problem. I am on stock ICS, but would like to try JB.
Click to expand...
Click to collapse
Yes. Go here. http://forum.xda-developers.com/showpost.php?p=46177375&postcount=462
attn1 said:
Yes. Go here. http://forum.xda-developers.com/showpost.php?p=46177375&postcount=462
Click to expand...
Click to collapse
Ok, thank you very much. Still, I have some questions if you don't mind. First I have to install CWM on my Flex, or is it already in my phone? If there is a tutorial that wil be nice, if not i will find somehow how to do it. I am just new to Android, my last phone was a Symbian one (Nokia C7) and it was pretty easy to install a new firmware on that one.
help needed Pantech flex wont boot or turn on
Soo i just picked up a like new pantech flex on the att carrier today.I've been searching online for hours about a problem im having. Will not charge,power on nor boot. Im kinda a noob I guess idk.ive done a little hands on with androids repairing and fixed a few galaxy s2s that needed stock roms put back on thats as far as I got. Now I bought the phone as is not working for $20 figured id give it a try..the condition is flawless and no signs of dropping or water damage at all.lady seller said she may have over charged the battery..idk please help if u know of any similiar problems with fixs.ive tried to connect it to my laptop running win7 it recognizes something upon plug in but states unrecognized usb device etc..I cannot find pantech flex drivers or any related help if anyone can please any advice appretiated
skillitmade said:
Soo i just picked up a like new pantech flex on the att carrier today.I've been searching online for hours about a problem im having. Will not charge,power on nor boot. Im kinda a noob I guess idk.ive done a little hands on with androids repairing and fixed a few galaxy s2s that needed stock roms put back on thats as far as I got. Now I bought the phone as is not working for $20 figured id give it a try..the condition is flawless and no signs of dropping or water damage at all.lady seller said she may have over charged the battery..idk please help if u know of any similiar problems with fixs.ive tried to connect it to my laptop running win7 it recognizes something upon plug in but states unrecognized usb device etc..I cannot find pantech flex drivers or any related help if anyone can please any advice appretiated
Click to expand...
Click to collapse
Have you tried the pantech PC suite for the drivers?

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