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My atrix seems to have a problem with the touch screen on the top portion of the phone when I'm in portrait mode. For example, when I go into settings, I can't seem to click on wireless network settings.
I thought it may have been a problem with an app I had installed, so I turned on advanced task killer, but I couldn't click on kill all running apps since it's in that non functioning top portion of my screen. Lol
Now I'm here on the xda app and I couldnt click on the top portion to go to my favorite threads.
Obviously I've already done a power cycle a couple times. Sometimes it fixes it, but it doesn't fix it for long as the problem seems to randomly come back...
I'm considering doing a factory reset, but I'm rooted with designgears aroot script. I already thawed all the apps I've froze. Would it be OK to factory reset from there?
If anyone has any suggestions aside from doing a factory reset, it will be very much appreciated!
Sent from my MB860 using XDA Premium App
Ok, so factory reset did not work... I'm trying to flash DG's retail SBF and see if that does the trick now
F_L_Abs said:
Ok, so factory reset did not work... I'm trying to flash DG's retail SBF and see if that does the trick now
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Same thing here. Sometimes the widgets i have at the top of the screen won't respond when touched. Also my screen shifts back and forth on its own in portrait mode, kind of jiggles like the phone is being shaken. I unrooted, did a factory reset and still no joy. I'm going to flash the retail SBF tonight and see if that clears it up. If not back AT&T for a replacement or the HTC Inspire. (I'm still in my 30 day window)
I have the same problem.. I have done a hard reset, but it doesn't seem to fix it
I will try to flash DG's retail SBF today.
flashing the device didn't fix the issue
I ended up getting mine exchanged. Its strange that it only started to happen randomly.
Sent from my MB860 using XDA Premium App
Might want to double check and post in this thread: https://supportforums.motorola.com/message/362154/
Thanks, Reuben. I'm sorry to see that people are having this problem. I have the same problem but from the bottom of my touch screen. We've identified that when this happens, it's because the Internal SD was partitioned. Not sure what's causing the issue with the top of the screen for users though.
I sure hope a fix is rolled out. Many people have imported their Atrix's and it's hell trying to exchange it. I'd rather be able to just fix it!
This happened to my first atrix: bought the day after realease, problem developed withing 36 hours, I'd say.
At the time, I didn't think much of the issue (though it was simply unacceptable) and discounted mine as an inevitable lemon. Obviously, when I took it back (literally within 3 days of release) nobody had had this problem yet and the sales rep was baffled. Got an exchange and all is well now.
I believe it has something to do with a defective fingerprint reader that mucking with the screen, but I could be wrong.
Ultimately, my phone is fine now, haven't had a problem since the exchange. I would actually argue against it being a developing problem and, while it may take a couple days to manifest, more so an out of the box defect.
I'm glad I found this and it's not just me! I've had this phone a little over a week and it WAS running awesome but now not so much. I have more of the ghost finger or studder I've heard about. I found most of the issues texting and emailing or anything with typing. The rest of the time it works fine. Just really hard to respond quickly by any means.
It was running fine stock, then I rooted and it continued to run fine. Then over the last few days it's been a headache. I removed the root, still there, factory default, still there. It was even happening when I was trying to log into motoblur at the very beginning.
I'm going with a hardware issue and taking it in for replacement tomorrow.
Thanks.
It seems like you'll have to replace it, brother. No fix found yet.
Damn! I knew I should have returned it during my 30days... I was really under the impression that it was just something I did coz I didn't notice it when I first got it and went ahead and rooted it... tried almost everything too like everybody did but no luck
Do you think I'll still be able to exchange it? I got it like 2 months ago
Replaced mine yesterday and it is running great. The guy at AT&t said he has seen a few doing this.
Did you have to call the warranty service also or were you able to exhange it at the store coz in my case I had to call the warranty service and they're sending me a replacement in the mail with the prepaid packaging to send to my old one back
I just went in, he opened a new one swaped my sim card and I was off. Gave me a new receipt and done.
Sent from my MB860 using Tapatalk
Hello. i've been having this problem in my atrix for about a month now. it seems to be hardware related but im outside USA. i could send it in with my gf to get it exchanged but i bought it on ebay.
should i contact motorolla for warranty or go to att to get it replaced?
(please provide a # or website for motorolla warranty if you know it)
I have same problem, hapened after 2 months of use, the top portion of the screen doesnt work, if im in portrait i cant scroll down the notification bar, only in landscape. And when in landscape i cant type the letter Q.
Really annoying, but i have to wait until september when i came back to USA.
Motorola Brazil dont honor the warranty from a Usa Atrix.
For everyone thats experiencing this Screen Issue with the Atrix, SGS Touchscreen Booster inthe Market Place will fix the issue. I have returned one Atrix already, and was close to throwing this one in the garbage. It makes me mad that Motorola has this issue and are not pushing a Software Fix. Can't wait until I can get Cyanogen on this beast!
**Update Sent my phone in to get repaired, they replaced the screen and reflashed it. Came back with the exact same issue. Very Frustrated!
My motorola atrix is a problem with the touch after I managed to release "root", you have to play lower down the keys to be hit from above, in addition to the menu buttons do not work, but half of it straight up works best, does anyone have any solution?
Perhaps a better bios reset, or a full format! hardware will be? or software?
Somebody help!
A have the same problem - http://www.youtube.com/watch?v=9MYOoTPW_wQ
Any idea's how fix it?
Did replacement of touch screen will help?
I tried to:
- flash original firmware
http://4pda.ru/forum/index.php?showtopic=255458
- reconnect touch connector
http://www.youtube.com/watch?v=grqz-3LdIEk
- fix pds
http://forum.xda-developers.com/showthread.php?t=1131649
The same problems:
http://www.youtube.com/watch?v=Z56BSYFh3BE
http://www.youtube.com/watch?v=d_PjVSEcHEo
---------- Post added at 03:26 PM ---------- Previous post was at 02:42 PM ----------
Any one know, where is ATRIX touch controller?
Hey whats up everyone. Ok long story short, I got the evo3d the first day it came out. Also rooted it with the first solution and never installed a custom rom for a while. Now a while back I started experiencing problems like when i touch a number key it either presses another, or sometimes enters it twice. It basically is making the phone impossible to use. I then figured maybe it had something to do with the original rom and the phone being rooted. So I then installed ViperRom as so many people have good things to say about it. The rom worked good for about a week or so and then the problem came back with the buttons just having a mind of its own. Now sometimes it will work with no issues for hours on end, and sometimes it just goes beserk from the get go. If anyone has experienced this and can please suggest something as Im ready to just call it in lost and have them send me a new one but if I can fix it I would much prefer that as I plan on just having it flashed to boost anyways since I've never used the 4g since the day ive gotten the phone.
Thanks in advance
Frankie
I had this problem with another phone and I reinstalled my keyboard, because that's what was causing it.
Sent from my VS910 4G using xda premium
encryptusa said:
Hey whats up everyone. Ok long story short, I got the evo3d the first day it came out. Also rooted it with the first solution and never installed a custom rom for a while. Now a while back I started experiencing problems like when i touch a number key it either presses another, or sometimes enters it twice. It basically is making the phone impossible to use. I then figured maybe it had something to do with the original rom and the phone being rooted. So I then installed ViperRom as so many people have good things to say about it. The rom worked good for about a week or so and then the problem came back with the buttons just having a mind of its own. Now sometimes it will work with no issues for hours on end, and sometimes it just goes beserk from the get go. If anyone has experienced this and can please suggest something as Im ready to just call it in lost and have them send me a new one but if I can fix it I would much prefer that as I plan on just having it flashed to boost anyways since I've never used the 4g since the day ive gotten the phone.
Thanks in advance
Frankie
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It sounds like you've got issues with your digitizer. The only sure fix is to get a replacement.
response
Do you think maybe just trying to flash it back to stock would resolve the issue or possibly trying another rom? It happens so sporadic and only started after I rooted the phone. Also, to the poster above how do you reinstall your keyboard?
Frankie
encryptusa said:
Do you think maybe just trying to flash it back to stock would resolve the issue or possibly trying another rom? It happens so sporadic and only started after I rooted the phone. Also, to the poster above how do you reinstall your keyboard?
Frankie
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Click to collapse
You can try to return to stock/unrooted and see if you can repeat the issue. And I didn't mean reinstall the keyboard, the digitizer is part of the touch screen assembly, so if you can repeat the problem for a sprint rep, they may give you a new/replacement phone.
Flashing back to stock, flipping kernels etc... Didn't fix mine. I had to get 2 of these 3d's until the 3rd finally worked. It's the digitizer.
Sent from my EVO 3D using XDA
I've spent 2 about weeks trying to figure out why my camera is no longer working. I tried to get s-off but with no luck so went ahead and flashed ICS while being s-on. I did run into some problems where the phone would get stuck at the htc screen but it turned out to be a bad download.
The phone runs great but for some reason the camera just doesn't want to load. When I launch the camera the phone acts as if its about to load but just freezes at a black screen. The phone is unresponsive until after a battery pull or on occasion it will restart on its own after some time. Hitting the back key and home key don't do anything but give some unresponsive haptic feedback.
The day that I noticed it wasn't working was the day my amaze overheated when using navigation while on the car charger. It's overheated before with the same setup and has always worked fine same goes for my HD2 and TP2. I've already called HTC and T-mobile to see if it's a common problem, which it isn't, so it's either a repair or refurb.
I'm a little weary thinking that it could be a hardware problem since the heat is generally around the camera lens when the phone gets hot. Especially with the risky method of achieving s-off again around the camera. I'm hoping I'm just paranoid and this turns out to be a software problem.
I would like to get some input from you guys regarding my problem. I love this phone too much to get a refurb and doubt htc can fix it if it turns out to be a software issue. Any input would be greatly appreciated.
howhi50 said:
I've spent 2 about weeks trying to figure out why my camera is no longer working. I tried to get s-off but with no luck so went ahead and flashed ICS while being s-on. I did run into some problems where the phone would get stuck at the htc screen but it turned out to be a bad download.
The phone runs great but for some reason the camera just doesn't want to load. When I launch the camera the phone acts as if its about to load but just freezes at a black screen. The phone is unresponsive until after a battery pull or on occasion it will restart on its own after some time. Hitting the back key and home key don't do anything but give some unresponsive haptic feedback.
The day that I noticed it wasn't working was the day my amaze overheated when using navigation while on the car charger. It's overheated before with the same setup and has always worked fine same goes for my HD2 and TP2. I've already called HTC and T-mobile to see if it's a common problem, which it isn't, so it's either a repair or refurb.
I'm a little weary thinking that it could be a hardware problem since the heat is generally around the camera lens when the phone gets hot. Especially with the risky method of achieving s-off again around the camera. I'm hoping I'm just paranoid and this turns out to be a software problem.
I would like to get some input from you guys regarding my problem. I love this phone too much to get a refurb and doubt htc can fix it if it turns out to be a software issue. Any input would be greatly appreciated.
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I actually had this problem when I first got my Amaze. It worked fine for one day, and then the next day, when I tried to open the camera app, it would give me like blank screen and freeze up (like your phone). I did a factory reset, went back to stock, etc, but nothing fixed it. Luckily, it was only my second day since I received the phone, so I called TMobile, and they replaced it with a new one using expedited shipping . I don't know what your situation is, but if you try going back to stock, and it still doesn't work, I'd trade it in for a working one.
IF you dont have a reciept, call HTC And set up a warranty exchange as camera is a hardware issue not a software issue (since uve voided your warranty on teh software by upgrading to ICS)
ed116 said:
IF you dont have a reciept, call HTC And set up a warranty exchange as camera is a hardware issue not a software issue (since uve voided your warranty on teh software by upgrading to ICS)
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Yea I got a warranty replacement through t-mobile yesterday. I'm hoping I can still get my original Amaze working because there are a few minor things with the replacement that are going to bother me, not to mention getting everything back to the way i had my original phone.
Backup via recovery and restore to the new phone.
Alright, guys; I need some help. I previously had the classic all to well known problem with my digitizer, where I was missing about a half inch of touch input on my screen. I had gotten used to just rotating it to type, cause I was out of warranty, and I'm upgrading soon.However, more recently, I have developed a much bigger problem. My touch screen no longer works, AT ALL.
The issue first started when I attempted to install "Someone's ROM" with "That libs". I got screen fade-out that some other users reported, so I pulled the battery and flashed back to my EPinter's CM10 backup. After it had booted, I went to unlock the screen, and NOTHIN'. Not registering any presses or swipes what so ever. I then went into recovery and cleared everything, still nothing. Hooked it up to my PC, ran a FULL wipe (OS included), and flashed a fuitcake. After booting; still no touch screen. A helpful member of this forum suggested I try the PDS fix, so I did. Still left with the same result.
So, my question is... Is there any way that someone MUCH smarter than I can look at some type of statistic I can pull from my phone to see if there's a software problem causing this issue? And if so, is there any way I can retrieve said info with out being able to use the phone it's self? I really don't want to go the next 2 weeks with a flip phone. heh.
EDIT: If anyone can figure this out and get it fixed, I would be more than happy to donate.
Mast likely your digitizer is just broken!
Happens quite a lot on that phone.
They are not that expensive! (see for example http://www.amazon.com/Motorola-Screen-Digitizer-Replace-broken/dp/B004Z0UO8O)
If you can't change it yourself see if you find someone to do it.
Yup. Sounds more like a hardware issue since you already did all recommended procedures.
Sent from that Atrix.
Yeah, I figured as much. Just hard to accept that it's finally completely gone out on me. Especially since it happened at the exact second I tried flashing experimental, untested firmware. I am aware of how simple a digitizer replacement would be, but I don't want to spend $40 on a new one, when I'm about to dump another $300 into a new phone in two weeks, ya know?
Hey guys,
I've tried searching everything I can think of, but have had no results and I'm hoping someone can help me out.
I recently broke the digitizer in my S4, and got it exchanged at Geek Squad since I have insurance through them. (Which is a joke by the way)
Now, since I've got the new S4, I've been having problems out of it. It's really just down to two major issues.
1. When I lock the screen and unlock it again, 80% of the time it freezes up and I can't unlock it or anything. The touchscreen becomes completely unresponsive.
2. My Wifi keeps kicking itself off, regardless of what network I'm on. I also have gone into the settings and have made it always on, so it shouldn't be doing that at all.
I thought that it might just be a bad OS or something, so I re flashed the stock ROM for it, and had the same problem. So then, I rooted and flashed it using a custom ROM, and STILL have the same problems.
Could it just be in the hardware? Apparently this isn't as common of an issue as I was hoping.
CooCooCthulhu said:
Hey guys,
I've tried searching everything I can think of, but have had no results and I'm hoping someone can help me out.
I recently broke the digitizer in my S4, and got it exchanged at Geek Squad since I have insurance through them. (Which is a joke by the way)
Now, since I've got the new S4, I've been having problems out of it. It's really just down to two major issues.
1. When I lock the screen and unlock it again, 80% of the time it freezes up and I can't unlock it or anything. The touchscreen becomes completely unresponsive.
2. My Wifi keeps kicking itself off, regardless of what network I'm on. I also have gone into the settings and have made it always on, so it shouldn't be doing that at all.
I thought that it might just be a bad OS or something, so I re flashed the stock ROM for it, and had the same problem. So then, I rooted and flashed it using a custom ROM, and STILL have the same problems.
Could it just be in the hardware? Apparently this isn't as common of an issue as I was hoping.
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Click to collapse
Hi, I've never heard of those problems before, but if the 100% stock wipe factory image isn't working out for you I am pretty sure it is a hardware issue. If this is a software issue, your phone would have been totally fine with a odin restore. (but then again..im a newbie soo yeah )
Raymondlikesroot said:
Hi, I've never heard of those problems before, but if the 100% stock wipe factory image isn't working out for you I am pretty sure it is a hardware issue. If this is a software issue, your phone would have been totally fine with a odin restore. (but then again..im a newbie soo yeah )
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+1 on the hardware issue. Was your replacement phone from Geek Squad actually a new phone or was it reconditioned? Either way I would reflash the Stock OS, return it to Best Buy and try another replacement. It should not be locking up at the get-go upon receiving a replacement.
Edit: I went thru 6 replacement S4's with VZW before I got a genuine working phone. If you paid for the replacement insurance you are entitled to get a phone that "works" to your satisfaction.
Yeah, I figured that was most likely my only option. I was just hoping I didn't have to deal with Geek Squad anymore haha.
Thanks guys. I appreciate it.
Sent from my SCH-I545 using xda app-developers app
CooCooCthulhu said:
Yeah, I figured that was most likely my only option. I was just hoping I didn't have to deal with Geek Squad anymore haha.
Thanks guys. I appreciate it.
Sent from my SCH-I545 using xda app-developers app
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NP, good luck :good:
They're called Geeks for a reason.........
Edit: I would hold off rooting or flashing any custom Rom's until you get a stable replacement running on Stock. Takes less time to switch out another replacement.
Does your screen become unresponsive only when your WiFi is on?
Sent from my SCH-I545 using Tapatalk