Cant Transfer Files?!? - Sprint HTC EVO 4G LTE

I plug my phone into my PC and it doesnt recognize my phone is connected. It doesnt give me the dropdown menu asking how i would like to use my device. Even if i set it to use any of the options besides "CHARGE" as the default action it still only charges the phone. I have a mac mini but i also have windows installed via bootcamp. I tried it under both OS and it does the same on either ( usb debugging on and off as well) WTF?

U try downloading HTC sync might fix it idk

select htc media sync from the options

I've read that on mac you have to use a program called Android File Transfer now with ICS and MTP rather than USB/MS.
Acronym lol
sent from 2yr old Evo on ICS

Related

[Q] Can't connect to Moto Phone Portal when using USB

I can't connect the Atrix to the Moto Phone Portal using the USB. Just curious if there is a fix to this? Once the browser is launched (it doesn't matter which browser, IE, Firefox, Chrome) it doesn't connect. USB connection is set to 'Motorola Phone Portal' and Moto Phone Portal app says its 'running on on USB..."
Not sure what is going on- connects fine using Wi-Fi... just annoying that it won't connect with USB. Any help is appreciated?
Thanks,
M
are you on a mac? I think it requires the MotoHelper app on a pc - part of the PC drivers.
I had the same issue but I also couldn't connect via wifi. So... I turned off the debug under applications and then it worked fine. But haven't had time to try it with the usb but it may help.
I am on a PC and have the MotoHelper installed, but it still didn't work. Also I didn't see a debug under applications, haven't done any modifications to my phone (not sure if you need to modify to debug or not, but I couldn't find it).
Maybe its a driver issue with my dell...
mcmackk said:
I am on a PC and have the MotoHelper installed, but it still didn't work. Also I didn't see a debug under applications, haven't done any modifications to my phone (not sure if you need to modify to debug or not, but I couldn't find it).
Maybe its a driver issue with my dell...
Click to expand...
Click to collapse
Not a Dell issue. I have Dell running Win7 64bit and it works fine. Try to manually reinstall Motohelper. Also, under you Windows Start button you should have:
START>ALL PROGRAMS>MOTOROLA>Motorola Drivers>Motorola Driver Reinstaller.exe.
Run this CLEAN and REINSTALL and Selct START - see my attached. This will reinstall everything associated with the drivers and Motohelper. Reboot Phone and PC and then replug phone into PC and select USB with Motorola Portal.
Same Problem
I've tried all these things and mine keeps switching back to USb Mass Storage. If I switch it back to Motorola Phone Portal, it will give me the address for my browser and it will actually pull up the Portal on my computer but then the phone will switch back to USB storage and I can't go any further on the computer. I've rebooted the computer and the phone and nothing helps. Any help
I tried all those things as well, but still no luck. However, my phone stays on Moto Phone Portal as USB connection, but just won't connect/load the phone portal in the browser(s) when using the USB cable.
Atrix A said:
I've tried all these things and mine keeps switching back to USb Mass Storage. If I switch it back to Motorola Phone Portal, it will give me the address for my browser and it will actually pull up the Portal on my computer but then the phone will switch back to USB storage and I can't go any further on the computer. I've rebooted the computer and the phone and nothing helps. Any help
Click to expand...
Click to collapse
mcmackk said:
I tried all those things as well, but still no luck. However, my phone stays on Moto Phone Portal as USB connection, but just won't connect/load the phone portal in the browser(s) when using the USB cable.
Click to expand...
Click to collapse
You should uninstall the Motorola Media Sync from the PC. I kinda like the software, but it does it's own thing to much with out giving me control. I have spoken to Motorola 2nd level support, but the were no help. They told me to ignore it or uninstall it. I uninstalled it. I left the Motorola drivers installed. If you reinstall the drivers it'll ask you to reinstall the Media Sync - say NO.
Once the Media Sync is gone, then the Portal will not auto load and you can have control of the USB settings from the taskbar.
I had a similar issues
....First, Moto Phone portal does not work on Chrome (insert IP address into IE or Firefox)
If you still have problems...
On phone, from home screen
select Apps drawer
select Phone Portal
select menu
select Settings
select Secure login
uncheck Enable login
did anyone come up with a fix for this? i have tried everything in this thread with no success.
USB Cable
I had this problem as well, just happened to have a few extra Micro USB Cables around. I found that the phone will work with some Cables and have problems with others. If you can try a different USB cable give it a shot.
It works just fine with Chrome.
The USB cable that came with my phone does not work.

[Q] connect atrix to linux

hi,
can i connect my atrix to linux? Specifically ubuntu.
which program i can use for this?
am i need a SD card?!
thanks
You plug it into the USB port.
be sure to thank me
sent from my amazing jazz hands
dose not work
no Reaction on computer.
Make sure you set USB mode to something other than 'none' in the status tray... You won't need an SD card, but Media Sync/Motorola mode might not work since they most likely were made for Windows. Although Windows Media Sync (or w/e its called) might make it an MTP device (Or is that other one?). Haven't Used Ubuntu in a long time since it started to suck.

USB tethering not working on windows 7

So just got the Evo the other day and love it! Coming from the Evo 4g its a big difference. Quick question though..
I'm at work and wanting to run the USB tether on my desktop (in a trailer and we don't have internet running in for another couple of weeks). I have all the drivers installed and the computer recognizes when I'm in mass storage mode or just charging, when when I switch to USB tether mode, my phone says "turning on" but nothing happens on the desktop in fact it disappears like its not connected.
Not sure what else to do here is there another driver that I need to install or what's going on?
Sent from my cordless telephone thingy
I've never seemed to be able to use tethering that way on any device what I did was used WiFi tether (must be ics generic) or use a tethering app from the market all u need to do is install there client to ur computer and connect. U can download the client onto ur phone and then transfer to ur pc that's how i do it when I restore my pc so I can update my WiFi drivers
Sent from my EVO using xda premium

Problem connecting to PC

Hi, i've bought from a local store HTC Desire X and everything seemed perfect. But when I try to connect to the PC, the PC can't recognize that i have micro SD card. I've installed HTC Sync Manager and can't use "FILES" option on the manager. And the strangest thing is that in my phone's settings I don't have the option "Connect to PC" nor the same option in "Accounts and Sync". Do I miss something or the problem is in the phone?
Thats mostly weird, there should be connect to pc option... does phone pops up some menu like charge only, connect as disc drive and others when you connect it via usb cable with pc? and if it doesnt pops up, can you expand notifications and switch it via notifications?
Could you try factory reset?

[Q] How can I transfer large files

I need a way to transfer large files, 700mb+, from my hox+ to my Iconia. Problem is I'm on cellular data, so something like Wi-Fi file transfer would be out of the question. I tried using Bluetooth file transfer, but it takes ages, and always fails anyway. My hox+ is rooted but the Iconia isn't, and it's running android 3.2 if that's at all relevant. thanks in advance ladies/gents.
Do you have a computer.
I have a two, but this phone is completely incapable of connecting to either via usb. neither computer even acknowledges my phone is connected to it.
NoobDude said:
I have a two, but this phone is completely incapable of connecting to either via usb. neither computer even acknowledges my phone is connected to it.
Click to expand...
Click to collapse
I have had issues with this coming from a HTC Desire and found the only way to get my PC to see the phone correctly is to turn on USB Debugging on and the moment I connect the phone to the PC I have to unlock the screen otherwise all I get is a blank window. (Once the drivers have installed)
Do you have drivers installed?
I've installed every driver I can find pertaining to mtp, htc, android, etc. I honestly think maybe there's something wrong with the phone, but then again when I "install hardware" on Vista and install all the drivers that way,I still get a code 10 (cannot connect).
What about ADB? If so you can transfer to computer with it.
my phone will not connect via usb, to transfer files I use web sharing. but that isn't feasible to transfer from phone to tablet, unless I'm on Wi-Fi. I need a way to do it when I'm away from home and on cellular data.
Are you using windows XP? If so, you must install windows media player 11 / 12 so that your pc will recognize your phone as a usb mass storage device and download and install the latest HTC Sync Manager, just google it.
Hope it helps.
Best regards.
Pushu.X
Sent from my HTC One X+ using Tapatalk 2
Well i finally figured out why my phone wouldn't connect via usb, because the phone itself was BROKEN! Got a new one under warranty and everything is working perfect! Thanks for all the help guys! Its time to get rooting, again!
Hoy can use Airdroid from the play store
Sent from my HTC One X+ using xda app-developers app
thanks for the advice, but airdroid uses data. it's handy if you're on Wi-Fi though.

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