Hi, i've bought from a local store HTC Desire X and everything seemed perfect. But when I try to connect to the PC, the PC can't recognize that i have micro SD card. I've installed HTC Sync Manager and can't use "FILES" option on the manager. And the strangest thing is that in my phone's settings I don't have the option "Connect to PC" nor the same option in "Accounts and Sync". Do I miss something or the problem is in the phone?
Thats mostly weird, there should be connect to pc option... does phone pops up some menu like charge only, connect as disc drive and others when you connect it via usb cable with pc? and if it doesnt pops up, can you expand notifications and switch it via notifications?
Could you try factory reset?
Related
I have an issue with my VZW Touch Pro not being recognized by MDC and have torn out what little hair I had left trying to solve it. I know there are numerous threads of this type and I've read every one I can find but my situation is a bit different (aren't they all ).
Basically, when I hook up the TP via USB to my Vista machine MDC doesn't come up. If I launch it manually it comes up, sometimes flashes the "Connecting" message very briefly then goes to "Not Connected" and sits. OK. So why am I baffled and what have I done? Well....
1. If I set the TP to connect as a "Disk Drive" (as opposed to ActiveSync) Vista recognizes it and asks me if I want to explore files and folders, I can see the storage card;
2. In PC to USB I've tried both WITH Advanced Device Configuration enabled and not enabled;
3. I've installed Activesync on another (XP) machine to see if the TP will connect to it and get the same behavior;
4. I've removed the Remote Adapter and USB Synch in Device manager (following the standard MS troubleshooting guide) so that Vista installs the USB driver, just to make sure;
5. I INITIALLY installed MDC on this machine when I was trying an HTC Fuze. At that time MDC worked fine, recognizing the Fuze and asking me what I want to sync, etc.;
6. Since that time I've uninstalled and reinstalled MDC (several times) JUST IN CASE, although it shows NO existing partnerships;
7. I've turned off and actually removed the firewall even though, as I said, MDC worked fine before.
8. On the TP I've set ActiveSync (I'm hooking to an Exchange Server) to sync "Manually" and Windows Live to sync "Manually", JUST IN CASE that was the problem.
The only reason I really even NEED MDC is that I want to use eWallet and need to sync between the PC and Touch Pro.
I've used the TP as a modem for my laptop via Modem Link successfully, but while ML is set to USB the service is Stopped. Would THAT have any affect on this: one thing I've noticed is that when I plug the TP in the PC (sometimes) displays a message to the effect that it's trying to connect to a wireless LAN?????
Sorry for the length of this message but I figure the more info the better and this really has me stumped.
Thanks for any ideas.
if this helps yo in any way here it is.
i tryed to hook up my TP via WMDC on a Toshiba Tecra Laptop, with USB or Bluetooth and in the best case i managed to send files via bluetooth ... and the WMDC does not recognize the device, it installs some drivers for the cable (i think) and does not find any for the device, so ... it does the same thing as for you, tryes to connect for a second and after that it goes on a endless brake ... never connecting
on the other hand, i had no problems with a dell inspiron, with wista, it installed the drivers instantly and got connected immediately. the same with a Win XP dektop PC using activesync ...
i`m beggining to believe that the software is sort of defective on the toshiba. now i just send file from it and us the dell to sync my TP. i gave up on connecting the toshiba.
Pretty sure you have already tried this...but different USB cord maybe?
uncheck the box for advanced network functionality in the USB - PC connection settings
MogulUser13 said:
uncheck the box for advanced network functionality in the USB - PC connection settings
Click to expand...
Click to collapse
Thank you!! Solved my problem.
This seems to happen a lot... I just replied to another post in regards to this (though they replaced their Touch Pro). Instead of disabled advanced network functionality (which does let you sync), you should try this to repair the error as it has worked on a friend's Pro, as well as mine (I just had to do it 40 minutes ago). And make sure you re-enable advanced network functionality BEFORE doing this:
1 - Hook up phone to computer
2 - On phone, start ICS (Internet Sharing in Start -> Programs)
3 - Select PC Connection "USB" and Network Connection of any type (if Sprint stock ROM, I recommend using "Sprint")
4 - Hit the "Connect" soft-key (bottom left)
If you've never used Internet Sharing on the phone, your computer should install some drivers... Once that is completed, click the Disconnect left soft-key on the phone. Now disconnect the cable from the computer.
Close out ICS or soft-reset the phone.
Once the phone is back up, plug it in - it should work.
I don't know what is getting reset in the phone, but unless I connect with ICS, then ActiveSync will not connect whether I soft-reset or not.
Hi,
I have a problem with my hd2. when I connect it to my pc windows7 x64 i can not choose the connection type. Always it show to me "internet sharing" window. In usb to pc I have checked "Ask me first about USB connection type when I connect the device to the PC" but it doesn't help. Also when I try to open "usb to pc" window, the "internet sharing" window is opened at first. How can I solve this problem?
Settings > Micellaneous > USB to PC connection, choose on either Active Sync or Disk Drive.
active sync does not work
tomw22 said:
active sync does not work
Click to expand...
Click to collapse
Did you uncheck the "enable faster synchronization" option? Might help with getting ActiveSync to start working.
HD2 not recognized by Windows XP
Hi, I have similar problem, when I attach my HD2 to PC (windows XP with Active Synch installed), notting happens apart form my phone start being charged.
The option on the HD2 to ask always what to do is unabled but nothing happens.
Unable fast data synch is disabled.
The phone is not visible even as external drive in Explorer.
In Device Manager on PC there is nothing strange (what I should look here for??!!).
The strange thing is in the past this HD2 was working perfectly with another PC...
When plugged it was presenting disk drive or active synch ooption and was visible in Explorer..
What I should do?
I have a same problem. Since a few days my phone just charging on USB. I booted an android and the USB was working fine, so I decided to update the Winmo rom (Miri 23.0v). Nothing happened. I update/downgraded the rom and radio (from 2.10 to 2.14) as well but the issue still exists. It can be a hardware related problem because the android is working fine. Any idea?
connection problem
I am experiencing the exact same problem. my phone gets charged through the usb but doesn't connect to active sync or as disc drive. doesn't even ask about usb connection type even though its checked.
another problem i am having is that when i open the phone dialer it opens in the landscape mode.
Both problems occurring with Win Xp/7 on PC and Winmo 6.5 1.66/3.14 on HD2
Somebody please help!!!
I can't connect the Atrix to the Moto Phone Portal using the USB. Just curious if there is a fix to this? Once the browser is launched (it doesn't matter which browser, IE, Firefox, Chrome) it doesn't connect. USB connection is set to 'Motorola Phone Portal' and Moto Phone Portal app says its 'running on on USB..."
Not sure what is going on- connects fine using Wi-Fi... just annoying that it won't connect with USB. Any help is appreciated?
Thanks,
M
are you on a mac? I think it requires the MotoHelper app on a pc - part of the PC drivers.
I had the same issue but I also couldn't connect via wifi. So... I turned off the debug under applications and then it worked fine. But haven't had time to try it with the usb but it may help.
I am on a PC and have the MotoHelper installed, but it still didn't work. Also I didn't see a debug under applications, haven't done any modifications to my phone (not sure if you need to modify to debug or not, but I couldn't find it).
Maybe its a driver issue with my dell...
mcmackk said:
I am on a PC and have the MotoHelper installed, but it still didn't work. Also I didn't see a debug under applications, haven't done any modifications to my phone (not sure if you need to modify to debug or not, but I couldn't find it).
Maybe its a driver issue with my dell...
Click to expand...
Click to collapse
Not a Dell issue. I have Dell running Win7 64bit and it works fine. Try to manually reinstall Motohelper. Also, under you Windows Start button you should have:
START>ALL PROGRAMS>MOTOROLA>Motorola Drivers>Motorola Driver Reinstaller.exe.
Run this CLEAN and REINSTALL and Selct START - see my attached. This will reinstall everything associated with the drivers and Motohelper. Reboot Phone and PC and then replug phone into PC and select USB with Motorola Portal.
Same Problem
I've tried all these things and mine keeps switching back to USb Mass Storage. If I switch it back to Motorola Phone Portal, it will give me the address for my browser and it will actually pull up the Portal on my computer but then the phone will switch back to USB storage and I can't go any further on the computer. I've rebooted the computer and the phone and nothing helps. Any help
I tried all those things as well, but still no luck. However, my phone stays on Moto Phone Portal as USB connection, but just won't connect/load the phone portal in the browser(s) when using the USB cable.
Atrix A said:
I've tried all these things and mine keeps switching back to USb Mass Storage. If I switch it back to Motorola Phone Portal, it will give me the address for my browser and it will actually pull up the Portal on my computer but then the phone will switch back to USB storage and I can't go any further on the computer. I've rebooted the computer and the phone and nothing helps. Any help
Click to expand...
Click to collapse
mcmackk said:
I tried all those things as well, but still no luck. However, my phone stays on Moto Phone Portal as USB connection, but just won't connect/load the phone portal in the browser(s) when using the USB cable.
Click to expand...
Click to collapse
You should uninstall the Motorola Media Sync from the PC. I kinda like the software, but it does it's own thing to much with out giving me control. I have spoken to Motorola 2nd level support, but the were no help. They told me to ignore it or uninstall it. I uninstalled it. I left the Motorola drivers installed. If you reinstall the drivers it'll ask you to reinstall the Media Sync - say NO.
Once the Media Sync is gone, then the Portal will not auto load and you can have control of the USB settings from the taskbar.
I had a similar issues
....First, Moto Phone portal does not work on Chrome (insert IP address into IE or Firefox)
If you still have problems...
On phone, from home screen
select Apps drawer
select Phone Portal
select menu
select Settings
select Secure login
uncheck Enable login
did anyone come up with a fix for this? i have tried everything in this thread with no success.
USB Cable
I had this problem as well, just happened to have a few extra Micro USB Cables around. I found that the phone will work with some Cables and have problems with others. If you can try a different USB cable give it a shot.
It works just fine with Chrome.
The USB cable that came with my phone does not work.
I plug my phone into my PC and it doesnt recognize my phone is connected. It doesnt give me the dropdown menu asking how i would like to use my device. Even if i set it to use any of the options besides "CHARGE" as the default action it still only charges the phone. I have a mac mini but i also have windows installed via bootcamp. I tried it under both OS and it does the same on either ( usb debugging on and off as well) WTF?
U try downloading HTC sync might fix it idk
select htc media sync from the options
I've read that on mac you have to use a program called Android File Transfer now with ICS and MTP rather than USB/MS.
Acronym lol
sent from 2yr old Evo on ICS
Hi, when I connect my Poco with USB cable to my computer the installation of the drivers are ok, windows found the device.
But when i open it the Poco's window is completely white and empty: no files, no folders...there is not the SD card...
I would like to transfer flies from pc to phone by USB connection but it seems impossibile!!
The error message is: "the device has stopped responding or has been disconnected"
P.S.
Debus USB activate, windows 7
Did you change USB connection mode from charging to transfer files? You know, after tapping on notification appearing after USB connection?
Another issue (encountered by me), even with correct connection mode, Pocophone device in Windows 10 (maybe in Windows 7 is the same) remains empty if connected thru an additional USB3 hub. Direct connection to one of USB ports in PC case works flawlessly.
katoda_ltd said:
Did you change USB connection mode from charging to transfer files? You know, after tapping on notification appearing after USB connection?
Another issue (encountered by me), even with correct connection mode, Pocophone device in Windows 10 (maybe in Windows 7 is the same) remains empty if connected thru an additional USB3 hub. Direct connection to one of USB ports in PC case works flawlessly.
Click to expand...
Click to collapse
Oh kat, I've got it!! :good:
The different thing I have done from this morning is to disable and after enable developer option...now I can see the 2 folders on the PC in the Poco window: SD memory and internal memory!!
Don't know why...but works!!
Thank You so much!! :good: