Semi-dead USB port; root options?? - HTC Amaze 4G

My Amaze 4G's USB port is semi-dead. It only charges the battery, but won't connect to PC. PC keeps saying "USB device not recognized." Tried different machines with Win7 or WinXP and different cables, but no luck.
I OTA upgraded to Telus ICS 4.0.3 and USB port is still dead. I have not unlock the bootloader yet.
I tried to get Telus to warranty the phone, but was refused as the phone is 2nd hand.
Any suggestion how to get 1) USB fixed and/or 2) root without USB?
Thanks!

f22b1 said:
My Amaze 4G's USB port is semi-dead. It only charges the battery, but won't connect to PC. PC keeps saying "USB device not recognized." Tried different machines with Win7 or WinXP and different cables, but no luck.
I OTA upgraded to Telus ICS 4.0.3 and USB port is still dead. I have not unlock the bootloader yet.
I tried to get Telus to warranty the phone, but was refused as the phone is 2nd hand.
Any suggestion how to get 1) USB fixed and/or 2) root without USB?
Thanks!
Click to expand...
Click to collapse
Call htc, you can send it to them to have it repaired via warranty once it's under a year old, which it is. All for free, though you'll have to get a backup device for a week or two.

Did you install the drivers in the first place...?

hasoon2000 said:
Did you install the drivers in the first place...?
Click to expand...
Click to collapse
I did install the HTCSync software on all the machines before plugging in my phone..

Try using Hasoon's tool, install the drivers from the tool and see what happens?

Actually, I had the same problem last night, and what I'd recommend you to try is to download a small program called usbdeview
it should be from nirsoft and then load that up (as an administrator) , look for all HTC/android listings and then uninstall all of them
restart your computer, and then download the latest HTC sync drivers and install it.
But if that doesn't work, I believe that would lean over to be a hardware issue.
.
Sent from my HTC_Amaze_4G using XDA

Related

USB Sync Failure : Device Not Recognized/Malfunction

I seem to have a problem with my XDA II (Dopod 696). The device won't sync via USB, but it will sync via infrared. When i plug the USB cradle/cable in, the computer complains that "USB Device not Recognized" saying that one of the USB devices attached to this computer has malfunctioned, etc..
Now the problem is, this phone comes in Chinese software. If i have to active sync via BT normally it would be fine, but i need USB support to reflash in WWE ROM to the phone.
Or has someone come out with a total solution for flashing the phone via SD card already? I have tried the ROM 1.72 bootloader but it does not work at all. My bootloader is 1.02.
THe strange thing about this all is that when loaded into bootloader mode, the phone says Serial. When i plug in the cradle/cable, the phone can recognize the connection and it changes to USB. But it is still detected as a malfunctioning device on all 4 of my computers (WinXP x2 Win2k x2).
Help, somebody!
can't you put it in bootloader usb and then run an upgrade ?
M4io said:
can't you put it in bootloader usb and then run an upgrade ?
Click to expand...
Click to collapse
no..what kind of an upgrade would run on a undetected USB connection?
Even mttyl won't work.
So is a general SD-solution available yet? Or should I try by restoring a backup from another XDA II?
Anonymous said:
So is a general SD-solution available yet? Or should I try by restoring a backup from another XDA II?
Click to expand...
Click to collapse
Solved the problem..
Believe it or not, the connector on the bottom of the XDA II had actually had 4 pins twisted down...in particular the USBDATA+ and - pins clamped to ground (i think) thank goodness the device still works.
Managed to restore them to the original position with a blade, tweezers and a very nervous 20 minutes.
Have no idea what a replacement connector would have cost locally here. Probably another bomb (or as the "generic" solution goes.. Err, sir.. We need to replace your motherboard RUBBISH!

HardSPL is not installing

I just got my phone back from repair and I'm trying to install HardSPL. The installer for some reason isn't able to tell that the phone is connected and even though the phone says "USB" in the bootloader, HSPL doesn't see it.
HSPL is just stuck saying "Waiting for USB..."
Any hints? I'm using windows 7
pkchips said:
I just got my phone back from repair and I'm trying to install HardSPL. The installer for some reason isn't able to tell that the phone is connected and even though the phone says "USB" in the bootloader, HSPL doesn't see it.
HSPL is just stuck saying "Waiting for USB..."
Any hints? I'm using windows 7
Click to expand...
Click to collapse
make sure u are conected to the internet for driver update
chek your cable ))
make sure that your usb connection is set to active sync (on your device)
I had already tried all of the above and it didn't work.
(with regards to the activesync thing, the HSPL installer automatically took my phone into bootloader mode. So I don't think there was any issue there)
In the end, I just went and used a different computer.
I have a laptop, and i had the same problem. My solution was to connect my phone through another usb port on my computer (main usb port) try it with the other usb ports.
Hope this helped you
sahus said:
I have a laptop, and i had the same problem. My solution was to connect my phone through another usb port on my computer (main usb port) try it with the other usb ports.
Hope this helped you
Click to expand...
Click to collapse
Hmmm interesting....
However, the same USB port on my computer works for flashing ROMs and Radios so I doubt that is the problem. In fact, I used the same USB port for flashing the NRG rom straight after I hard spl'd my phone!
My solution was to just use another computer.
Thanks for your response. Hopefully this thread might help some guy in the future in a similar situation.
However, the same USB port on my computer works for flashing ROMs and Radios so I doubt that is the problem. In fact, I used the same USB port for flashing the NRG rom straight after I hard spl'd my phone!
,
Click to expand...
Click to collapse
actually just cos a port works for flashing means nothing. you can flash and sync through case mounted ports and usb hubs, but hspl won't work on those same ports.

[Q] USB Device Not Recognized

So I was hoping some of you guys could help me out.
Recently my Vibrant started to give me trouble with my computer. But it's only my vibrant with my computer. I can connect to any other computer no problem. Any other device is easily recognized by my computer except the vibrant.
It started after using PDANET's tethering app. I was at one point tethering all the time putting my phone in usb debugging mode and running pdanet on my computer. Then I also started using the bluetooth tethering. Once I finally got internet at my new place i stopped using the tethering option. But then I realized when i tried to get files off my phone my computer wouldnt recognized my phone anymore.
The error I get is
USB Device Not Recognized.
One of the usb devices on this computer has malfunctioned and windows does not recognized it.
Usb Root Hub Unknown device.
Try Reconnecting the device if windows still does not recognized it replace the device.
In the device manager the properties of the "unknown device" says
Status: Windows has stopped this device because it has reported problems. (Code 43)
I've tried the solution posted under here
USB Fix - Win7 x64 - USB Device not Recognized
and I've used both drivers from Samsung Kies and here
[Drivers] MS Windows x86 and x64 USB Drivers for Samsung Galaxy S
(Sorry can't post links apparently)
When I try to update the driver manually for the unknown device it says that it has already selected the best driver for the device. So i don't know if it really updated it.
Any Suggestions would be really helpful. Thanks!
espy1988 said:
So I was hoping some of you guys could help me out.
Recently my Vibrant started to give me trouble with my computer. But it's only my vibrant with my computer. I can connect to any other computer no problem. Any other device is easily recognized by my computer except the vibrant.
It started after using PDANET's tethering app. I was at one point tethering all the time putting my phone in usb debugging mode and running pdanet on my computer. Then I also started using the bluetooth tethering. Once I finally got internet at my new place i stopped using the tethering option. But then I realized when i tried to get files off my phone my computer wouldnt recognized my phone anymore.
The error I get is
USB Device Not Recognized.
One of the usb devices on this computer has malfunctioned and windows does not recognized it.
Usb Root Hub Unknown device.
Try Reconnecting the device if windows still does not recognized it replace the device.
In the device manager the properties of the "unknown device" says
Status: Windows has stopped this device because it has reported problems. (Code 43)
I've tried the solution posted under here
USB Fix - Win7 x64 - USB Device not Recognized
and I've used both drivers from Samsung Kies and here
[Drivers] MS Windows x86 and x64 USB Drivers for Samsung Galaxy S
(Sorry can't post links apparently)
When I try to update the driver manually for the unknown device it says that it has already selected the best driver for the device. So i don't know if it really updated it.
Any Suggestions would be really helpful. Thanks!
Click to expand...
Click to collapse
I have the same problem on my PC. I would plug in the phone and my mouse would stop working. No tethering app installed or anything.
Anyway, I just tried the ports on the back of the PC and those worked. Try a port closer to the MB
I've tried all my ports. It's still not recognized.
Check the cable and power source. Be sure cable is with good quality. I hade the same issue. I fixed it with original HTC cable and back panel USB from my deskop computer. Front USB of desktop computers often are not enough to power that consumption.
After updating to Froyo it started working again. Thanks though. I still have no clue what caused it.
Bumping to confirm, I found this thread after getting the same error. I had tried several of the USB ports on my computer but after reading this tried the 2 I hadn't yet, they both worked. Not sure why only those work now, but they do work.
Hope this helps someone.
I have a bricked galaxy s which doesn't do anything. Windows 7 reconizes an unknown device and it's not possible to install the samsung driver. Windows says that it allready has the right driver.
I can't seems to reincarnate my galaxy s. Only this small sign of live in windows 7.
It happened when I was flashing 2.3.5 and the connection went down just seconds after the start of flashing so I guess the bootloaders are corrupt.
Anyone any idea how to solve this one?
Vibrant UnBrickable Mod
The same thing is happening to my Vibrant. Tried Rooting and installing various ROMs and it is still "Not Recognized". Tried all ports on all PCs (4) and Laptops (1) and non of them work. espy1988, how did you upgrade to Froyo 2.2 if you could not connect to PC and Kies? This used to work without an issue.
Thanks
Tombias said:
I have a bricked galaxy s which doesn't do anything. Windows 7 reconizes an unknown device and it's not possible to install the samsung driver. Windows says that it allready has the right driver.
I can't seems to reincarnate my galaxy s. Only this small sign of live in windows 7.
It happened when I was flashing 2.3.5 and the connection went down just seconds after the start of flashing so I guess the bootloaders are corrupt.
Anyone any idea how to solve this one?
Click to expand...
Click to collapse
Like said above u might need to be debricked.
seems like ur phone is hard bricked.
---------- Post added at 04:33 AM ---------- Previous post was at 04:26 AM ----------
have u tried Odin back to stock using Odin or hemidal ?
I have the same problem now. I have had my Vibrant for over a year never with an issue. I have Odined it back to JFD dozens of times but now it will not recognize the usb device.
I have GB bootloaders, but never a problem before. When changing Roms I usually Odin back to JFD first and start clean.
My problem started with the phone getting stuck in landscape mode. I was running a 2.3.4 GB rom Sensation. I reflashed a few times but whenever a restored anything from Titanium it would revert back to landscape only. I decided to go back to a 2.2 rom and plugged in the phone to Odin and it was not recognized, also not as a mass storage device, no go. I used Samba to copy a 2.2 rom, Trigger, to the phone and flashed from there. The phone is good now except the computer still won't recognize it. I can use Samba to access the SDCard but I hate not being able to use Odin if things go south. Tried all usb ports and a new cable, no go. Really wierd.
Looking for suggestions......
If you're still under warranty claim it & send it.
Had same problem. There is no fix short of replacing USB port.
I found my problem. It was dirty/corroded usb port. I carefully cleaned it out (took a few times) and it's all functioning again. I also cleaned the contacts on my original usb cord and it is working again also.
I'm just now having this problem for the first time. I've tried all USB ports and cleaning the port on the phone with no luck so far. Can someone point me to the unbrickable mod mentioned early in this thread?
jnusz said:
I'm just now having this problem for the first time. I've tried all USB ports and cleaning the port on the phone with no luck so far. Can someone point me to the unbrickable mod mentioned early in this thread?
Click to expand...
Click to collapse
Have you tried installing the installing/re-installing the Samsung drivers (LINK), using another USB cable, or even another computer? I just want to make sure you've tried it all before attempting to do a hardware mod.
Anyhow, you can find a link to the unbrickable mod and other hardware mods in the "Official XDA Vibrant Bible Thread", under the "MODS/SCRIPTS" section (LINK).
Mine is the cable btw. My wife has a GSII and I was able to use her cable.

[Q] Vibrant to PC USB Connection Issue

Hi Community-
I'm having USB connection issues & was hoping for a little guidance.
Although I've read through multiple USB problem threads, I thought I'd start my own rather than hijack another member's thread.
In an effort to best help, I'll try to be thorough.
When I connect my Vibrant to PC, I get the "USB Device Not Recognized" and "Error Code 43" notifications & "Unknown Device" designation in Device Manager. Also, when I set updates to automatic, I get an "Drivers failed to install" notification (paraphrased).
I am running EDT's Project V with one of the Bullet 1.2/1.42 kernels. While I DO NOT believe the ROM or Kernel are causing issue, I will likely change both soon to confirm.
To solve the issue, I have attempted the following in USB Debugging and Mass Storage modes:
1. Plugged into 3 different PCs (2 running XP, 1 running W7).
a. Multiple usb ports in each.
2. Used 4 different micro USB cables (two are original Samsung cables).
3. Allowed windows to autdetect & install drivers (fails).
4. Installed 32 bit drivers & 64 bit drivers from multiple sources using the included setup files (uninstalled between).
5. Manually directed Windows to 32 bit and 64 bit drivers using Device Manager.
6. Attempted to connect to Kies Mini in Kies mode (uninstalled program after failure).
*As a side note, I successfully connected a Captivate & Fascinate (neither mine) to one of the PCs using one of the same Samsung cables I have tried.
*And another: I have not tried to connect the Vibrant recently, but have successfully connected the phone to multiple PCs in the past.
To this point, I have not tried:
1. Manually installing I9000 drivers.
2. Installing a new Froyo kernel and/or ROM.
3. Reverting to a previous Froyo nandroid that connected in the past.
4. Flashing an Eclair kernel then reverting to a stock Eclair nandroid.
Those will likely be the next steps, but if any users have had success using additional methods, any advice would be greatly appreciated.
Thanks!
Try this from Unlockr.com (was for HTC drivers but you can clear remaining Samsung drivers if any)
1. Download USBDeview
http://download.cnet.com/USBDeview/3000-2094_4-10614190.html
2. While the phone is still plugged in, open USBDeview and sort by manufacturer. Find all the Samsung drivers and delete them all.
3. Once all have been deleted, unplug the phone from the USB cable and plug it back in.
4. The correct drivers should reinstall automatically (check the drivers as they are installing, one should say ADB Device driver).
suchavibrantthang said:
4. The correct drivers should reinstall automatically (check the drivers as they are installing, one should say ADB Device driver).
Click to expand...
Click to collapse
Downloaded USBDeview from the provided link. Program confirmed that I have already deleted all Samsung drivers.
When I left program running and plugged Vibrant back in, I got:
1. Same error notification (device has malfunctioned).
2. Windows did not try to download drivers (despite permission in Windows Update).
3. USBDeview did not recognize that a USB device had been plugged in (checked "Display devices without drivers" under Options & refreshed).
Thanks for the reply & a new method to attempt though! Something's gotta work eventually.
"device has malfunctioned"
"Drivers failed to install" notification"
edit: just letting you know my experiences with those failure notices. for me it had nothing to do with drivers and such. it was faulty hardware.
Ive had this problem with one of my MS Bluetrak mouses. The USB dongle fried and burned and messed up one of my usb2.0 ports on my laptop, leaving me with only one. Might be your usb port in your phone that's malfunctioned. My two vibrants have loose connections now because of the way it pulled left or right while charging. so it's either your usb port on pc or the phone has a bent chip or massive dust...idk
sorry i cant help. another alternative is to replace your usb part on your phone.
suchavibrantthang said:
"device has malfunctioned"
"Drivers failed to install" notification"
phone has a bent chip or massive dust...idk
another alternative is to replace your usb part on your phone.
Click to expand...
Click to collapse
Yeah, looking that way, huh?
Anyway, thanks again.
I had a similar situation. I had 4 micro usb cables, two samsung stock ones (captivate/vibrant), 1 blackberry, 1 which I forgot where I got it from. Long story short, the blackberry one which coincidentally was the thickest cable of the bunch was the only one that consistently detected my phone. Hope that helps...
mrlazyone said:
the thickest cable of the bunch was the only one that consistently detected my phone. Hope that helps...
Click to expand...
Click to collapse
Haha, tried my thickest cable for 15 min again just to see.
Unfortunately, I'm getting close to giving up.
So:
1. No smartphone for a while ... Boo!
2. Or no Odin ever ... Double boo!!
Sent from my SGH-T959 using XDA App
mrlazyone said:
I had a similar situation. I had 4 micro usb cables, two samsung stock ones (captivate/vibrant), 1 blackberry, 1 which I forgot where I got it from. Long story short, the blackberry one which coincidentally was the thickest cable of the bunch was the only one that consistently detected my phone. Hope that helps...
Click to expand...
Click to collapse
THANK YOU!!!! I tried using my wife's cable and it did the trick! It sucks because I saw your comment a few days ago but it didn't register but this morning I am sleepless so decided to give it a shot again and voila!!! Thank you boss.
I have been working through this for a while as well. As far as I can tell, the problem is isolated to only my machine, even though there are a couple of different USB controllers within. Both cables I have and the CM7.1-nightly (various attempted) Vibrant I am using will connect to my laptop and my other desktop, but not to my Asus P8Z68-V Pro (either directly or through a hub, through the USB3 controller and USB3 + hub). I have also tried a separate stock Vibrant, same results. All I get on my uber-rig is charging
one thing that HAS worked (in a limited fashion) is using the hub built in to my Razer Tarantula keyboard, however its USB 1.1 and cant supply the proper voltage. So code 43 becomes code 10 (This Device Cannot Start [USB Hub Power Exceeded]), still no functionality.
fortunately my mobo has a built in bluetooth module and I can just push things around with that. slowly... Will be keeping an eye out for bios and chipset updates to see if they resolve, and in the future may try an add-in USB2 card

[Q] SGH-i717 incompatible with 64-bit operating systems??

I'm trying to use my 64-bit windows laptop to install the recently leaked ICS update on my SGH i717. Which as of now is only available as a .exe file. The problem is (confirmed by samsung tech support) that the i717 is incompatible with 64-bit windows, and isn't even recognized by my computer. Is there any way to remedy this? I do not have access to any 32-bit machines, and I really want this update!! Thankyou.
I installed the leak via the Odin exe. on my 64 bit machine with no problems.
Really? I can't even get my computer to recognize my phone, not even as usb storage. I've installed and reinstalled every driver I could find. I've even plugged it into a couple different computers. The best answer I could get was that it was because of the my windows version from the samsumg tech support woman. Is there a special driver out there or am I missing something?
mikesaull said:
I'm trying to use my 64-bit windows laptop to install the recently leaked ICS update on my SGH i717. Which as of now is only available as a .exe file. The problem is (confirmed by samsung tech support) that the i717 is incompatible with 64-bit windows, and isn't even recognized by my computer. Is there any way to remedy this? I do not have access to any 32-bit machines, and I really want this update!! Thankyou.
Click to expand...
Click to collapse
Just install dagr8's saurom ICS. It's flashable via CWM and located in dev section.
Sent from my SAMSUNG-SGH-I717 using xda premium
I don't have a problem with my 64 bit system recognizing and mounting my i717. It didn't work at first, but it turned out that my stock samsung data cable was faulty. Used a different cable and haven't had an issue since.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
Well I tried a few chords. Is there any root methods that I can do from the device without a computer?
Download the latest Kies.
Let it install and make sure you select the USB drivers.
Uninstall Kies because it's ****.
Leave drivers.
Replug handset (make sure debugging is on)
This should put you in the clear mate. If it doesn't, get the Android Development Kit for the proper ADB drivers
Go to shop development, look for the pre root kernel, download USB drivers. It works, but your computer doesn't have the drivers for the phone
Sent from my SAMSUNG-SGH-I717 using XDA
Works for me on w7 64-bit as well... Don't remember doing anything special...
Sent from my SAMSUNG-SGH-I717 using XDA
Drivers
I am running Windows 7 Pro x64. No problems here.
You don't need to download kies. Just install these drivers;
http://download.cnet.com/20070905101545468-Samsung-Mobile-USB-Driver-exe/3000-18493_4-206977.html
I also installed it using 64 bit windows 7
Sent from my SAMSUNG-SGH-I717 using xda premium
Thanks everyone for your replies. I'll keep trying
That's a damn lie. I have a new 27" iMac with Windows 7 Ultimate 64-bit installed on it. I have successfully connected my Galaxy Note to the computer, every time.
There is a problem with how to get the computer to recognize your phone, that I never had with any of my HTC phones... With my HTC EVO's, all I had to do was connect my phone to a USB, and a bunch of options would automatically pop-up, asking me how I wanted to use my phone. I'd select the option to use my phone as a 'USB Storage Device,' and a few seconds later, my computer would automatically recognize my phone.
You can't seem to do it this way with Samsung phones. What you have to do, is:
MAKE SURE YOUR PHONE IS NOT ALREADY CONNECTED TO THE COMPUTER VIA USB!!! This is a must! Your computer will not recognize your phone if it's already connected BEFORE following the other steps.
Go to SETTINGS.
Select the first option (WIRELESS AND NETWORK).
Then you must select USB UTILITIES.
A screen saying "USB Mass Storage" will pop-up, and there will be a button you have to press stating, "CONNECT STORAGE TO PC."
Upon selecting "Connect Storage to PC," then and ONLY THEN, you will finally connect your phone to the USB.
If you follow these steps, after a few seconds, your computer will download any necessary drivers, and eventually it will recognize your phone. I am not sure why it's this difficult to do this on Samsung phones. Like I said, HTC phones are really simple. It doesn't matter when you connect the USB on HTC phones. Samsung, you can only connect it at a certain time. I hope this works for you.
I also run Windows 7 64 on my laptop, and have no problem with my Note. Odin, files transfers, Kies, everything works.
Steve
I used to use my old pen 4 desktop(one im typing from now) to do all my phone modding... When I bought my galaxy I thought that this machine was too sketchy and decided to use my win7 64bit xps laptop... Flawless.
Okay, so the samsung woman gave me the wrong information. Thanks Dr. Evo. I tryed your technique with no success. I haven't had any luck with anything. Could this possibly be a problem with my device? I'm considering a trip to the at&t store.
same here....
Funny... I'm now having the same issue on my laptop.... It connects fine to my 2k8 R2 x64 Server just fine. That one is an old and heavily upgraded Dell D9100 tower. I'm pretty sure I got it recognized on my ASUS U43J Bamboo laptop with Win7 Pro x64 when first got the phone. I've since reimaged and did a fresh install of the OS and drivers, and I'm certain that I reinstalled all the drivers and updates.
Tired the drivers built into KIES 2.0 - fail
Tried the USB_Driver_for_ATT_I717_Galaxy_Note_v1_3_2200_0 driver I used on my 2k8 server - fail
About to try some other drivers I found here. If something works, I'll report it...
***UPDATE***
Before trying any other drivers I decided to try one more thing...
With the phone connected via USB, shut the phone down, wait a few seconds, and turn it back on. On my laptop, PnP found three devices and installed the drivers when the phone powered on:
SAMSUNG Mobile USB Composite Device
SGH-I717
SAMSUGN Mobile USB Modem
Kies 2.0 then saw the device... still sitting there saying "Connecting..." but at least I'm one step further...
mikesaull said:
Okay, so the samsung woman gave me the wrong information. Thanks Dr. Evo. I tryed your technique with no success. I haven't had any luck with anything. Could this possibly be a problem with my device? I'm considering a trip to the at&t store.
Click to expand...
Click to collapse
I'm sorry my advice didn't help. I honestly have no idea what your issue could be. Are you still within your 30-day return window? If you were, I'd ask for a replacement phone, or if you bought your phone at an AT&T Store or BB, ask if anyone in the store has the ability to connect your phone to a laptop or computer in the store to see if they can get it to work.
For me it worked on 2 different Win 64 installs.
Here is what I did:
Install Kies. On the phone go to settings>apps>development and then check on USB debugging.
Phone connects perfectly. You can see the phone listed as a device in my computer. Clicking on it allows you to access both the USB storage and SD card.
To other poster saying you NEED to enable USB storage. You don't. It works in MTP mode.
Unplug all other usb hardware. Try another jack and cable. Don't use a hub. All virus and firewall software should be off. Log on to windows update with the phone plugged in and turned on. You might have to reboot and check again.

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