Last night I received the 4.0.3 update from Sony in Europe. After installing successfully everything was working perfectly.
I left it out overnight. I put to charge this morning while I was out (it was still working at this stage).
I came back at 6 o'clock and now it won't turn on. I've tried holding down power but nothing happens. It must be fully charged because it was at 70% when I plugged it in. The green light is still on but I can't even get to recovery, the screen is completely black.
What should I do? I'm somewhat experienced in flashing but if I can't even get the screen on then there's not much I can do.
Suggestions?
if this is all gone wrong due a official update it can't be fixed, this is certainly a software problem and it must be repaired by sony, i'm sorry to tell you this..
You could try to press the reset button with a needle or something under the volume buttons. don't know if this will help you but at least you could try
Good luck.
Ps: if you wil send it back to sony, it will take no longer then 10 day's.
YF,
Mahaco.
Thanks for your help. The issue resolved itself, don't know what was wrong.
They do lock up from time to time and you have to reset it with a pin in the reset hole.
I got the lockup myself. First time ever, but only a week after using ISC. I have used table S more than half a year already. So this is probably caused by ICS 4.0.3 upgrade. Not good. Reset helped.
tablet s not booting past sony logo
sony sending box.... hope they canot fix and I get a newer model. I even choose to reset to factory, just more lines of failed to mount and reboots back to sony logo
Finally got box, called yesterday to where it was, they put rush 24 hr. Got home and had two! LOL! all boxed up going out tomorrow to Laredo, TX. Guy said bunch tablest returning backed up a little.
im_iceman said:
They do lock up from time to time and you have to reset it with a pin in the reset hole.
Click to expand...
Click to collapse
Have a pin handy when you go out with the tablet!lol
Has there been any word, whether official or not how this happens?
I'm curious if it has something to do with a specific app/wi-fi/push notifications.
I don't do anything crazy with my app. Basic web, books, games are pretty much it. I've had my tablet for about 3 months now and up until this weekend it never locked up. I've had to reset it twice now. I'm not gonna walk around with a paper clip so that I can reset my tablet and hope there's a fix for it in the works.
uuuuuuuggggggggggggggggg
Dear Valued Sony Customer
This message is to inform you we have placed a part(s) on backorder for
your repair request 00030100xxxxx. We are sorry for the inconvenience
this may cause you. Please be patient and we will expedite your repair
as soon as the part(s) are received. You can check the status of your
repair on our Service Website listed below by using your notification
number as a reference. We will also update you by email as your status
changes.
i think bad flash
I got a similar bug. Every time i turn off my tablet S and i want to turn it back on, i have to wait for the battery to drain on the starting screen. thatn when it's drained i charge it and viola, It's working. Can anyone confirm this ?
Related
I bought a X10i a few months ago, then the USB port broke. I sent it back to the eBay seller for a new one. I picked it up yesterday. At first, it was ok.
When I started rooting/flashing 2.1, I started getting random crashes while booting. Tried other ROMs, including official Gingerbread, but it always crashed at the lock screen. Tried to take the SD card out, and it didn't help. Then I took the SIM card out and that worked for a bit. It seemed like a bad SIM card.
Then, it started crashing even without the SIM card. I took everything out and it was still crashing. After repairing the gingerbread, the screen stopped working.
Currently, when I press the power button, the green LED flashes briefly and the unit vibrates (sometimes short, sometimes long). The screen, however, is completely dead. It doesn't light up at all, not even with "SONY ERICSSON".
Any help? I'm wondering if there's a problem with the screen.
I may end up ditching this and getting a Xperia Neo from Newegg. Ironically, it's $50 cheaper now than the price of this X10i on eBay back in July. I'd rather not have to switch, though.
Edit: I took the case apart to check the various ribbon connectors (I don't plan on returning it anyhow). They were ok. What the eBay sellers do is they take apart the entire kit and resell the original components at a higher price. When you buy one, they grab a mainboard, stick it in the case color you want, throw in some OEM charger/cables/battery, and then ship it in the original box. That's why you might receive a black X10i while the box and its IMEI label say that it's white.
Were you able to complete a flash successfully? If so what Rom and BBand are you on?
Well, after the screen stopped working, I used Flashtool to successfully flash generic gingerbread. After it didn't work, I used PC Companion. PCC successfully repaired, but the screen still doesn't turn on. I know it is running something, though. The battery gets warm.
Edit: After repairing, I think I should be on BB 71.
Edit 2: I should mention that I have two batteries (one official, one OEM that came with the phone) and the EP900 charger. Both batteries were charged overnight, so it's not a dead battery problem.
Edit 3: I was looking at some Xperia Neo/Arc threads and they mentioned that the Trim Area may have been damage (or something like that). I'll try flashing the device with the same generic Gingerbread after I get home to see if that helps. My bootloader is still locked. Might even try a 1.6 ftf.
I've tried 2.1.A.435, 2.1.B.0.1, 3.0.1.G.0.75, and SE PCC. None are working. I'm still getting a single green LED flash and vibration. No more, no less.
Edit: Also tried SEUS. No dice.
Edit: No problems flashing anything, so it is clearly some sort of soft brick. Changing thread title to reflect this.
I hate to say this to anyone, but I think you may have a hardware problem. I hope I'm wrong but the things you have done should have fixed the problem, in my thoughts the main power board," mother board" may be faulty.... Hope I'm wrong.
Yeah, I thought all that flashing would have fixed it. I'm leaning a bit towards a bad flash or something. I'll probably return to the X10 one day and replace some parts.
I just hope the Neo I just ordered won't be as temperamental. I guess I just got lucky and never had any problems with my trusty G1.
My friend's X10i also have this problem, it will connect in flash mode ONLY when I took the battery out for 10 seconds then put it back in.
The phone doesn't have sim or sd. After I flash the generic 2.3.3 it will boot, but it will randomly shuts off and does not turn on.
I have to take out the battery for 30 minutes+ then it will boot, but it will still randomly shuts off while charging or just idling for an hour or so..
x126 said:
My friend's X10i also have this problem, it will connect in flash mode ONLY when I took the battery out for 10 seconds then put it back in.
The phone doesn't have sim or sd. After I flash the generic 2.3.3 it will boot, but it will randomly shuts off and does not turn on.
I have to take out the battery for 30 minutes+ then it will boot, but it will still randomly shuts off while charging or just idling for an hour or so..
Click to expand...
Click to collapse
By "Does not turn on" do you mean at all, or won't boot?
thelastredshirt said:
By "Does not turn on" do you mean at all, or won't boot?
Click to expand...
Click to collapse
You are right, the phone died again just now. When I press the power button it does NOTHING at all, if I take out the battery for 10 sec and put it back in it will vibrate and still doesn't turn on. If I take the battery out for 30 minutes then it will boot and run perfectly fine only for an hour before it dies again.
Hi I have been having this tablet for almost a month now. I have been experiencing when I press the power button to wake the device up, the screen won't turn on to the unlock screen. Its random but it happens to me at least 4-5 times a week. Any of you have the same issue? Is this a known issue cause I'm seriously thinking of returning this device and get an ipad instead.
I have only had my tab for a couple of weeks now, but I have had this happen to me once so far. Was slightly concerning, as I thought it had died for a moment.
EDIT: running version 3.2
Happend to me when I was still on 3.1. Update to 3.2 solved it.
my tablet came with 3.2. i have just written an email to sony. will let you guys know how it goes
happened to me three/four times in total and I had it since the launch. I used reset pin hole to fix.
Hi. I have the same problem. It can happen for 10 times a day. It's really annoying, and I don't know what to do.
Tried hard reset, but problem still remains, even when using only pre-installed programs.
Please help
Yep, I have had mine for about 2 months, never had an issue, went to go turn it on yesterday..... nothing.... so i figured the battery was dead, plugged it in.... nothing.... let it charge all night..... nothing.... tried to reset.... nothing... the light by the power button comes on when plugged in... orange charging, green ready, flashes orange when i reset it, but when i hit the power button, nothing, and the screen doesnt come on. I have had it with Sony and their piece of **** equipement, everything they have came out with since the PS3 has been junk!
I have had my tablet since it launched and this has only happened to me once. Using the reset pinhole fixed it right away. I would exchange it if this happens frequently.
After two months, this just happened to me for the first time about an hour ago... Odd. Pin hole reset fixed it.
Yeap sony suggested me to do the same it's been going ok so far. Another small issue happens to me is that it sometimes hiccup from sleep I had to press the power button twice to turn the screen on
I went to store and just ask for replacement. Now, with the new device it seems everything to be fine
The help guide is very useless yet useful for the Tab S because it says "You must access this page from your tablet." <-- It's broken, so how are we supposed to do that Sony?
But you can find a version of the help guide through loads of 404 errors, and it says prod the reset button with a paperclip (not a needle, a paperclip) and the power button will flash. Then boot up the tab like normal.
This worked for me, which is good because I thought the screen broke as I dropped my alarm clock on it. No physical damage so if I wanted to, the warranty would've covered it
I finally got my tablet back from Sony.... they said they found nothing wrong with it, but it works now, so far no issues. (this is after 2 days of me trying to get it to turn on, and about 3 hours at the store with the repair tech trying to get it to work, hence why they sent it in, and magically Sony found nothing wrong)
Try turning the screen brightness down to 98-99% and not 100% I found that worked for me
recently i had battery problem, it's drain by it self without turnning on, i try to connect with keyboard it seem charging (green light) but i cannot turnning it on, i must connect with cable cord and charged all night while it's charging i heard a noise like my battery is drain (on pad that it's off) and i cannot turn on the pad because dispaly show red battery, i must connect with cable cord to turning on afther must wait circa half hour, did somebody have my problem too and how to fix it.
ps. firmware stock Version V9.4.2.21(WW) , Rooted
Hey, i just went through that. Mine was fine till I flew to the states and it started acting like that. I would charge it and it would say full but as I unplugged it, it would shut down. I wrote Asus and they immediately sent me an RMA. I even told them it was unlocked.
jetbruceli said:
Hey, i just went through that. Mine was fine till I flew to the states and it started acting like that. I would charge it and it would say full but as I unplugged it, it would shut down. I wrote Asus and they immediately sent me an RMA. I even told them it was unlocked.
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Click to collapse
let us know how it goes. Asus may of had a change of heart concerning unlocked users based on the conditions of what's defective. good luck.
Will do. I told them several times it was unlocked but that has nothing to do with the condition of the battery I suppose. I guess if they say I owe some money for the repair then we will see right? Don't really care to be honest. I just want it fixed so I can go back to flashing new roms
They know it's unlocked the minute you provide the serial #. You don't have to tell them.
im having some of the same problems with my TF201prime my keyboard isn't charging for some reson which im not sure of my top tablet is charged to 100% but as im typing this my keyboard is running low & not charging WHY ? im thinking of getting another charger if that doesnt work im calling ASUS plus im unlocked i hope thy still help me if anyone knows whats going on with this please respond thank you plus the chargers are some of the cheapest made its really bad especially for the amount of money these things cost
jetbruceli said:
Hey, i just went through that. Mine was fine till I flew to the states and it started acting like that. I would charge it and it would say full but as I unplugged it, it would shut down. I wrote Asus and they immediately sent me an RMA. I even told them it was unlocked.
Click to expand...
Click to collapse
Asus will support you even unlocked rooted or whatever.. but if the cause of the fault is anything to do with software, its just not covered by the warrenty..
Well just got an email saying its being shipped back to me. Woo hoo! I was monitoring the repair via their website and they had repairs complete for a while. Then it said ready for shipping. It stayed that way for 4 days. I was thinking they were gonna call and ask for some money or something.
I am glad and happy they fixed it and did not give me a hard time over it.
And by the way, I know they know its unlocked, I was telling this so they could let me know if It was still covered by the warranty and/or if it would cost me anything to have it fixed.
I knew it was the battery and not a software thing so I was gonna actually order another battery and replace it myself but this worked out for the better!
Anyways, good luck guys and when it arrives I will let u all know!
Hi folks,
Just wondering if anyone's seen this before, or could suggest anything. Yesterday morning my P780 rang my alarm as usual, and I dismissed it, then about half an hour later when I came to use it, the phone wouldn't come on. Black screen, no response to power button. It would show the red charging light when plugged in, but wouldn't come on at all.
A bit later on, after trying various things, I eventually dissassembled the back panel and disconnected the battery for about ten minutes. After this the phone came back on!
Hoping it was a one-off I started using it again, and it worked normally for about a day, with a full charge overnight. But today it's gone again! I had to take the battery out again, which brought it back for about an hour before it went again! I've given up for now...
Any ideas? Why is it dying like this? What can I try to fix it?
Thanks
GlumReaper said:
Hi folks,
Just wondering if anyone's seen this before, or could suggest anything. Yesterday morning my P780 rang my alarm as usual, and I dismissed it, then about half an hour later when I came to use it, the phone wouldn't come on. Black screen, no response to power button. It would show the red charging light when plugged in, but wouldn't come on at all.
A bit later on, after trying various things, I eventually dissassembled the back panel and disconnected the battery for about ten minutes. After this the phone came back on!
Hoping it was a one-off I started using it again, and it worked normally for about a day, with a full charge overnight. But today it's gone again! I had to take the battery out again, which brought it back for about an hour before it went again! I've given up for now...
Any ideas? Why is it dying like this? What can I try to fix it?
Thanks
Click to expand...
Click to collapse
Hi. I sugest to see first if is from software: flash another ROM.
If it is from software after flash should work fine. If it is a hardware problem you should go to a service store.
Hi Stympy,
Thanks for your reply. I'm really hoping it is software, because there are no Lenovo service centres in my country!
I will try to flash a new ROM, but after my first success I've been unable to root or flash a new ROM since, even with lots and lots of trying.
Is there a lollipop ROM yet?
Thanks
Hello
It happens to me like after upgrading to S227
Is the problem resolved?
Is it software or hardware problem?
Hey there. Out of nowhere today my phone rebooted on it's own and is now stuck on the "LG Life's Good" splash screen. I have the AT&T version (H900) and bone stock everything (I have not messed with bootloaders or rooting or anything). I tried removing the battery and this also does nothing. Anyone else have this issue and know what to do to fix it?
Thanks
Update: After letting the phone sit for about 20 minutes it magically booted and is now working fine... not sure what happened.
Have you tried doing a factory reset of you phone?
1) Turn off the phone.
2) Then hold down the Volume Down and Power button together for a couple of seconds.
3) As soon as the LG logo is displayed, let go of the Power key, keep pressing the Volume Down and then press once more the Power button.
Afterwards you should see a factory reset menu on your screen.
4) Confirm process by choosing appropriate options using Volume rockers to navigate and Power button to confirm.
5) Now your phone should restart.
6) Success! The hard reset has just been completed.
I am having this same problem.
Was using Pandora and GPS. It cut off and has not come back on. I attempted to open in safe mode recovery mode l and tried to-do a factory reset.
When I did the reset It went through the erasing process but when it rebooted it stayed on the LG screen. I've tried all the "common" trouble shooting suggestions... Its been two hours now.
Any new experiences with this issue?
Im also having the same issue with my V10 - Verizon model. Watching a YouTube video and it reset and got stuck on the LG logo splash screen. Followed instructions to do a factory reset and after about 45 min of being stuck on the factory reset screen after I confirmed it reset and booted up. All data and setting were still saved, and after about 3-5 minutes it reset again and went right back to being stuck on the LG splash screen.
Any other advice? or is it just dead?
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
downstat said:
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
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Click to collapse
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
jjall said:
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
Click to expand...
Click to collapse
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
downstat said:
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
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Click to collapse
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
jjall said:
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
Click to expand...
Click to collapse
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
downstat said:
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
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Click to collapse
Actually, i just got home and I decided to try out to see if it worked. I got the 0% battery sign. Plugged it in and it actually seems to be charging! So i'm hopeful. I also noticed that my phone has been getting hot lately. And that my battery life was crap. But that's just LG. I talked to an ATT customer service rep. and they told me that I could have the camera lens replaced so that my phone would be covered for an exchange. Even if it turns on, i'm going to exchange it just as soon as save all my files. Hopefully they'll take it now that it's working....
EDIT
it decided to turn on while it was charging. Froze on booting screen. It was HOT. Like I almost dropped it.
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Hello!
So the same thing happened to me. I was not playing any games on my phone. I had JUST clocked out of work using an application on my phone and sent a text. It has turned off on its own and didn't want to even turn back on. I removed the battery and set it back in.. it turned on to the LG screen and stayed until it blacked out again shortly after.
Same issue with TMO LG V-10 here. Was using phone and it went black and shut down. Now in a loop with the LG boot screen. It tried a few times then just goes black.
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
At time yes. Not so much when it did quit. However, I left it sit on a fan and chilled it, and one time when I was able to get to the wipe screen, before it quit again, it got very hot in the afformentioned area.
Less than a year old. Getting a warranty replacement, but still disappointed as I think having the replaceable battery and abiltiy to put a large Micro SD card in it, along with the finish, camera, and Audio make the V10 one of the nicest phones out there.
downstat said:
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
Click to expand...
Click to collapse
this may sound weird but the same thing happen to me.... put the phone in the freezer for a while then boot it up but be prepared to get your pics, music, etc off of it quick... mine works fine until it warms up to room temp, then back in the freezer it goes to do it again... did it like 4 times today and saved over 1600 pics, bunch of videos and music. (saved them to a mircoSD card)
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Slight Update
SoIDecidedTo said:
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Click to expand...
Click to collapse
SO, not saying this will help anything but, after messing around with the phone for several hours I've learned this:
If you take the battery out, then plug it into your laptop, then turn it on: a battery icon will pop up with a ? on it.
From there, if you hold down the VOLUME down key, and insert the battery, it will take you into the quick boot menu automatically. Unfortunately I never set that up, and not it will not allow me to set it up. I assumed I could get to safe mode from there. This is the first time I've seen where I would have to "set up" the quick boot menu. This is my first LG phone though. I usually use HTC, or MOTO.
Now, the more interesting thing is, begin as I did last time.
Phone off, battery out, plug into computer, power on. Then hold the UP volume key as you insert the battery and it will take you to your "Tethering" option. So for most of you that have this problem, maybe you will be able to get the data to back it up. Unfortunately for me, it tells me I have to do a Firmware update first, and to not unplug the USB connection until it is complete. If your firmware is up to date, maybe it will allow you to do back up (I thought my firmware was up to date, but guess not).
I hope this helps someone, and I do hope that someone can build on what I've done so far so we can figure out how to at least get our data off the phone.
downstat said:
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
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The phone got hot. It was getting hot starting from around the power buttons. And it sometimes got hot before i downloaded pokemon go. Not as often, but it happened from time to time. I think it might be because i'm no longer using the original power usb cable.... idk. Just waiting for a replacement.
Can you say the first 3 digits of the serial number of the device to boot loop problem?