Google wallet issue possible fix. - Sprint HTC EVO 4G LTE

Okay for the last two days I haven't been able to connect to google wallet or add a google card. I rooted my phone and I see the unsupported devices showing. Tried to add and failed stuck on initializing . I called google wallet they told me there is an issue on there end and it will be fixed wait a couple of days. So today there was an update. I did the update tried again. Didn't work. So I cleared the data and reset the setting in google wallet. Same issue. Then I thought maybe if I unroot and try it maybe it will work. Well in the #SU app u can hide the root so the phone thinks its unrooted. Under enable root . Uncheck it to disable it. Reset and cleared data google wallet. Tried it and it works. Well I'm probably late about this. But I figured I let I guys know maybe it will help someone. Thanks for reading. If it did then hit that thanks. Peace.
Sent from my htc_jewel using xda premium

mine too worked even without messing with SU. Ran the update and it finally initialized.

regulator207 said:
mine too worked even without messing with SU. Ran the update and it finally initialized.
Click to expand...
Click to collapse
but it's still stuck on activating account....

Yes sir I can't wait to try this tomorrow morning.
Sent from my htc_jewel using xda premium

Thanks! This is exactly what I needed.
PS thanks for also describing how to do the temporary unroot by disabling SuperSU in the settings. I was looking everywhere in the app for something that said temp unroot, didn't realize it was as simple as unticking the Enable Superuser box.

Still didnt work for me. It stays stuck on Activation..

CheriePie said:
Thanks! This is exactly what I needed.
PS thanks for also describing how to do the temporary unroot by disabling SuperSU in the settings. I was looking everywhere in the app for something that said temp unroot, didn't realize it was as simple as unticking the Enable Superuser box.
Click to expand...
Click to collapse
No problem at least it works for some.
Sent from my htc_jewel using xda premium

I'm another person this does not work for
Sent from my EVO using Tapatalk 2

I tried all the steps ,but I don't know if it worked. I unrooted, reset. When I select wallet it tells me my password has changed so I have to re-enter password. Then I get an error adding pre-paid google card.( but it no longer says "un-supported device). I called the money network and they said they were having a problem with EVO let's and that they were working on it. I think I'm going to exchange this one anyway.

ticklemepinks said:
but it's still stuck on activating account....
Click to expand...
Click to collapse
Same here Pinks, I am not sure what happened. I havn't been able to get past this all day. Has anyone spoken to them about this issue.
Will

they have the evo activation service shut down to try and fix the problems we are having.. so no matter what until they turn them back on you cant activate your account.

The way I did this is if your rooted disable Su. In the Su app. Then go into google wallet reset app in settings. Exit. Then go to applications in settings then go to all on right. Find wallet. Then clear data. Back over to wallet activate again. Setup password. Try to activate prepaid card again. Make sure you take the update in the play store if you didn't before doing any of this. Let me know.
Sent from my htc_jewel using xda premium

butterbuns said:
they have the evo activation service shut down to try and fix the problems we are having.. so no matter what until they turn them back on you cant activate your account.
Click to expand...
Click to collapse
Where did you find this out?

frieked said:
Where did you find this out?
Click to expand...
Click to collapse
i called google wallet tuesday.. but its also in the 50 other google wallet threads around here...
http://forum.xda-developers.com/showthread.php?t=1675353
http://forum.xda-developers.com/showthread.php?t=1689898
http://forum.xda-developers.com/showthread.php?t=1674785&highlight=wallet
http://forum.xda-developers.com/showthread.php?t=1689898&
http://forum.xda-developers.com/showthread.php?t=1690840

I doubt that this is a possible fix. I unrooted and am still stuck initializing. After installing the Wallet update last night I'm still stuck. I called g wallet customer service again and they said that the update will fix it for some, but they are not finished with all of the maintenence on their servers. Until then (they will email me), G wallet will still be broken for some. I think that this possible fix is just a coincidence.
Thanks for the heads up though.
Sent from my EVO using xda premium

samdiggy said:
I doubt that this is a possible fix. I unrooted and am still stuck initializing. After installing the Wallet update last night I'm still stuck. I called g wallet customer service again and they said that the update will fix it for some, but they are not finished with all of the maintenence on their servers. Until then (they will email me), G wallet will still be broken for some. I think that this possible fix is just a coincidence.
Thanks for the heads up though.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Well sorry to hear yours isn't working. It may very well be a coincidence but it wasn't working until I did this. That's why the tread is called a possible fix. Anyway. My work hear is done. Hey admin close this tread. Thanks. Foodstampbaby out...
Sent from my htc_jewel using xda premium

Query: does this problem only affect those who rooted before using Google Wallet on the stock ROM?
I want to root but I am afraid of losing this functionality. My Wallet works on my stock ROM un-rooted, obviously.

It has nothing to do with being rooted or not... They have turned off the service for new phones to fix the problems.. so if youarent already active.. your probablyout.of luck.
Sent from my EVO using xda premium

aimbdd said:
It has nothing to do with being rooted or not... They have turned off the service for new phones to fix the problems.. so if youarent already active.. your probablyout.of luck.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
My account is currently active, however if I clear the Wallet settings in order to root (sticky PSA thread), and then after rooting go back into my account, would it work?
Thanks!

Kujila said:
My account is currently active, however if I clear the Wallet settings in order to root (sticky PSA thread), and then after rooting go back into my account, would it work?
Thanks!
Click to expand...
Click to collapse
once google wallet has their services back up and running yes.. But right this min no you will get a error trying to add your card.

Related

google wallet

So I gave my Google wallet root access.... yea yea I know im a moron lol. I searched but I cant find out how to fix the problem. I cleared cash in TB and it did not help. Can I uninstall it and then reinstall it??? Any ideas??
I am stock rooted.
NissanNick said:
So I gave my Google wallet root access.... yea yea I know im a moron lol. I searched but I cant find out how to fix the problem. I cleared cash in TB and it did not help. Can I uninstall it and then reinstall it??? Any ideas??
I am stock rooted.
Click to expand...
Click to collapse
Wallet will still work fine even though it says unsupported device.
Sent from my PC36100 using xda premium
really? That seems odd.... why even put the warning at all if they are just going to let it work anyway????
You can go into super user and hold down on wallet till optio.s pops up and hit forget root access for wallet
Sent from my EVO using XDA

Rooted now Google Wallet unsupported?

Rooted & unlocked evo last night. Tryed to activate card and takes for ever to process. In the end, it just timeout and now I get the yellow bar @ the top telling its unsupported because I'm rooted..? Help?
Sent from my EVO using XDA
thealmeidas1022 said:
Rooted & unlocked evo last night. Tryed to activate card and takes for ever to process. In the end, it just timeout and now I get the yellow bar @ the top telling its unsupported because I'm rooted..? Help?
Sent from my EVO using XDA
Click to expand...
Click to collapse
Google wallet is down if you would have looked in the q and a section. unsupported is ok secure element errors are what you need to watch out for.
Sent from my EVO using xda premium
It will still work. All it's saying is that Google Wallet does not support rooted phones. Do not grant Wallet SuperUser access and you'll be good to go. I've used it in the state you're in right now. On a friendly note, there are at least 3 threads I can think of off the top of my head that talk about this exact issue. You don't wanna get flamed for starting a new thread for an issue that's already been discussed numerous times. You just have to search the threads for the answer. I'm telling you this in a nice tone but some will borderline disrespect you for starting this thread. Just keep that in mind for future reference if you have any issues.
Thanks, I saw the threads about wallet being down but didn't catch anything about not being unsupported.
Sent from my EVO using XDA
should i revoke root acces and try again or just delete updates and start over rooted and still wondering if its the continual errors or if i'm locked out.
Ookami_EVO said:
should i revoke root acces and try again or just delete updates and start over rooted and still wondering if its the continual errors or if i'm locked out.
Click to expand...
Click to collapse
I denied su access, reset, etc. It's still down. My best guess is to wait a couple of days for servers to settle down...
Sent from my EVO using XDA

FIX for google wallet activating (updated op)

This is a fix for google wallet to let you login and has been confirmed it will let you buy things after doing it. I am making a new thread so it doesnt get buried in the Google wallet stuck at initializing your device thread. Be sure to thank jkt97401 for finding it and DZLRULZ for doing it and confirming he could buy things again in the thread posted below. I also did it to confirm it works to allow login again.
THIS WILL NOT FIX SECURE ELEMENT BRICKS!
EDIT: this fix has been blocked from my understanding in order to continue to use wallet you have to leave the change and not revert back to the original build prop however you are welcome to try out reverting it.
http://forum.xda-developers.com/showthread.php?p=27131994#post27131994
jkt97401 said:
I found a workarround, this worked for me and hope it helps others!
Go into build.prop and change these values:
ro.product.model=
ro.product.device=
to both equal this: GT-I9300
This makes your phone look like the Sprint galaxy nexus.
Reboot your phone and try to open wallet!
You may have to clear google wallet settings, I had to uninstall wallet and reinstall it after the build.prop change.
Hit the thanks button if this helped!
-------------- PS --------------
The reason I tried this is because I heard Google temporarily blocked the HTC EVO 4G LTE from accessing Google Wallet. I don't know the exact reason why, but this seems to work at least for now.
Click to expand...
Click to collapse
DZLRULZ said:
DUDES! It totally worked. I will be trying a transaction in a few minutes and reporting back. I was sick over this, worried about secure element. I got stuck at 99% resetting the app and eventually had to reboot.
I did what you suggested and it activated, and my $100.21 was still in the prepaid card no problem. Here's EXACTLY what I did to keep out of the unsupported device also:
EDIT: REQUIRES ROOT ACCESS (but not HTC UNLOCK, which I do not have)
-Enable SuperSU
-Use ES File Explorer for root explorer (Settings->Root Explorer, give Superuser permission when asked) -> Mount File System (writable)
-Edit build.prop in /system folder as described above (make a backup also so you can revert after activation!)
-Disable root explorer in ES File Explorer
-Disable SuperSU in SuperSU settings
-Clear data for Wallet in Settings->Apps
-Reboot
-Open Wallet, log in
-Add prepaid card
-Close Wallet
-Go to Android Settings->Apps->Downloaded->Wallet and force stop (hoping to keep it from knowing about the next step which is enable SuperSU to revert build.prop and keep away unsupported device message.)
-Enable SuperSU
-ES File Explorer -> Root Explorer -> Mount System
-In /system folder replace build.prop with the backup I made (or just undo the changes manually if you like.)
-Disable Root Explorer
-Disable SuperSU
-Reboot
-Open Wallet and verify operation
-Profit!
Sorry if this is jumbled, have to get to work but excited that it is fixed and hopefully by reverting build.prop no strange behavior will result!
Thanks again jkt97401!
Click to expand...
Click to collapse
DZLRULZ said:
If my toys break I get sad...that is all.
Sent from my EVO 4G LTE using Forum Runner.
---------- Post added at 08:19 AM ---------- Previous post was at 08:17 AM ----------
Yes, it worked to buy Mountain Dew at a gas station just now.
Sent from my EVO 4G LTE using Forum Runner.
Click to expand...
Click to collapse
Since people are having problems here is how it should look do not copy and paste.
ro.product.model= GT-I9300
ro.cdma.home.operator.alpha=Sprint
gsm.sim.operator.alpha=Sprint
gsm.operator.alpha=Sprint
ro.cdma.home.operator.numeric=310120
gsm.sim.operator.numeric=310120
gsm.operator.numeric=310120
gsm.sim.operator.iso-country=us
gsm.operator.iso-country=us
ro.net.apnwhitelist=admin
ro.htc.checkin.delay=0
ro.watch.appid=com.sdgtl.watch.jelcl_40_ics
ro.telephony.ipv6_capability=1
dev.defaultwallpaper=/system/customize/resource/beats.jpg
dev.deviceimage_large=/system/customize/resource/jewel_cl_187x370.png
dev.deviceimage_small=/system/customize/resource/jewel_cl_32x58.png
# begin build properties
# autogenerated by buildinfo.sh
ro.build.display.id=1.13.651.1 710RD
ro.aa.rid=146
ro.cwkey=SPCS_001
ro.aa.skulist=651
ro.aa.customizationid=361715
ro.aa.project=JEWEL_CL_ICS_40
ro.aa.mainsku=651
ro.aa.taskid=259183
ro.aa.romver=1.13.651.1
ro.aa.maincid=SPCS_001
ro.aa.modelid=PJ7510000
ro.aa.cidlist=SPCS_001
ro.com.google.clientidbase=android-sprint-us
ro.build.id=IML74K
ro.build.display.id=IML74K
ro.build.version.incremental=60201.1
ro.build.version.sdk=15
ro.build.version.codename=REL
ro.build.version.release=4.0.3
ro.build.date=六 4月 28 04:56:33 CST 2012
ro.build.date.utc=1335560193
ro.build.type=user
ro.build.user=
ro.build.host=ABM032
ro.build.tags=release-keys
ro.product.model= GT-I9300
ro.product.brand=sprint_wwe
ro.product.name=jewel
ro.product.device= GT-I9300
+1 another one confirming this fix works. I'm HTC dev unlocked as well and the unsupported device message comes back but hey at least it works.
frieked said:
+1 another one confirming this fix works. I'm HTC dev unlocked as well and the unsupported device message comes back but hey at least it works.
Click to expand...
Click to collapse
It only comes back I'd you re enable root tho
Sent from my EVO using xda premium
Woo hooo, it worked! Time to get my Cherry Berry Chiller on at McDonald's!
Not sure if it's related but twice since I implemented this fix, I've gotten stuck at "unlocking google wallet" after I enter my pin. I reboot my phone and it works normally... at least for a while.
ckoadiyn said:
It only comes back I'd you re enable root tho
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Not really unsupported will be there ifyou grant access or not, it will still work tho that's a diferent thing, any developers thing this will mess up and try to changed device to evo? Like for example if Google wallet will recognize the build.prop was changed? I mean there is a reason why they blocked the evo
Sent from my htc_jewel using Tapatalk 2
It Worked google wallet activated without turning off root I used Romtoolbox lite check out the sig.
Sent from my GT-I9300 using XDA
Nice to see there is a workaround but Im waiting for official support, seeing how sensitive the Wallet app has been. I don't want to do anything that may risk breaking the secure element...
Sent from my EVO using xda premium
PaulHBK said:
Nice to see there is a workaround but Im waiting for official support, seeing how sensitive the Wallet app has been. I don't want to do anything that may risk breaking the secure element...
Sent from my EVO using xda premium
Click to expand...
Click to collapse
The services are back up and running.. i did nothing today and my card has been added..
I also would prefer not to change the build prop. I am still stuck at activating account, so I don't think this is officially resolved yet.
Can someone post up stock builprop from these two edits for the EVO didn't save it.
butterbuns said:
The services are back up and running.. i did nothing today and my card has been added..
Click to expand...
Click to collapse
You should remove the picture from your signature. It makes you look like a coal and oil industry stooge.
So without root there is no fix?
Sent from my EVO using XDA
Mine activates fine, but gets stuck on adding the google prepaid card.
Fully stock but rooted here.
butterbuns said:
The services are back up and running.. i did nothing today and my card has been added..
Click to expand...
Click to collapse
Weird I couldn't get it to do anything even log in did you already have it set up but no card added?
Curb71 said:
So without root there is no fix?
Sent from my EVO using XDA
Click to expand...
Click to collapse
nope not at the moment.
gpz1100 said:
Mine activates fine, but gets stuck on adding the google prepaid card.
Fully stock but rooted here.
Click to expand...
Click to collapse
and you did this fix? And reverted back to stock build prop? It took mine a minute but it ended up adding it..
Sent from my EVO using xda premium
Also I was some what scared to do this too but I'm not going to wait forever for them to fix this problem. Since it could take as long of a wait as we may need a OTA. As long as you do what's posted it will work if you do something diff well ymmv... The secure element may be somewhat fickle however I feel ours is not as fickle as the other devices. As I have seen people say they didn't clear it ran ruu and rooted and it still worked...
Sent from my EVO using xda premium
ckoadiyn said:
and you did this fix? And reverted back to stock build prop? It took mine a minute but it ended up adding it..
Click to expand...
Click to collapse
Negative. After bricking my last evo 4g lte's nfc, i'm being very cautious with anything pertaining to this.
I did call google wallet shortly after posting and they confirmed that it's still not fixed for the evo lte. While this work around may work, it's troubling that google doesn't officially whitelist the device again. There has to be a reason for this. I prefer to wait until it's cleared through official channels.
gpz1100 said:
Negative. After bricking my last evo 4g lte's nfc, i'm being very cautious with anything pertaining to this.
I did call google wallet shortly after posting and they confirmed that it's still not fixed for the evo lte. While this work around may work, it's troubling that google doesn't officially whitelist the device again. There has to be a reason for this. I prefer to wait until it's cleared through official channels.
Click to expand...
Click to collapse
O ok lol and yeah I don't understand what happened either... Would be nice if we could get the dl did they do something to a server was this device not supported officially but worked w gwallet something ya know. Where we all not to get the 10$
Sent from my EVO using xda premium
If it helps when resetting google wallet after the fix it would get to 100% and not hang on 99%
Sent from my EVO using Tapatalk 2
-Cupper- said:
If it helps when resetting google wallet after the fix it would get to 100% and not hang on 99%
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
I hadn't tried to reset yet as my phone is good atm as far as tons and go so thanks for the test man!
Sent from my EVO using xda premium

FIXED Google Wallet Bricked

Hey guys i just wanted to let everyone (or anyone that looks here that didnt know already) know that if you get the new OTA or do what i did and get a rom with it (I just flashed Flex's stock with gooodies rom with the new OTA) it fixes Google Wallet if you had bricked it like i did.
So if you forgot to clear google wallet settings before flashing a rom and you bricked flashing a rom with the new ota it restores wallet and it works fine.
I did have to do a reboot for the prepaid card to work and put my 10$ in but its all good again :laugh:
And if im posting this and its old news then my bad, i did a search and i couldnt find anything on this, and if this is old news then can a mod please delete?
Thanks :good:
Thanks for sharing. So you you had secure element failed and don't anymore after updating to a ROM with 1.22 base? Did you update the hboot, too, or just ROM (I personally never update hboots) ?
Sent from my EVO using xda premium
No way i was already rooted running Flex's ROM so no way i would have updated my hboot i just flashed a rom with the OTA on it
and yeah before hand i had the secure element bricked and after the new ota google wallet works which is fantastic
So maybe we won't have to clear it every time we flash now? That's the one thing that has kept me from really using Wallet . I'm afraid I'm going to forget and brick the NFC. I set it up and just reset it the next day.
Sent from my EVO using xda premium
that im not sure on ...im looking at this as more of a second chance for me rather than a complete work around...i just have to start remembering to clear settings
I had bricked mine before with the secure element not responding. I went back to stock and updated through OTA. And my wallet is still saing secure element not responding. Any ideas to this? Thanks
I accepted the OTA, and because I was S-OFF I flashed TWRP and then SU via TWRP. I then setup Google Wallet. In my haste to flash the new MEANRom, I forgot to clear Google Wallet settings, but luckily it still works. It seems to me that the OTA might have solved the secure element problem... Don't take my word on that!
Sent from my EVO using xda premium
kevinsturf said:
I had bricked mine before with the secure element not responding. I went back to stock and updated through OTA. And my wallet is still saing secure element not responding. Any ideas to this? Thanks
Click to expand...
Click to collapse
I hope this thread gets filled with good news (OP it was the "Secure element not responding" error right? Not the other Wallet errors?) and I hope I am wrong, but like stated in my thread, from all the research I have done there is no fix once it gets corrupted. It has to do with securing financial information and I doubt Google would give out the info as to how to fix it to anyone other than themselves (and even they don't help with this issue).
Anyway this is definitely a thread to keep an eye on and if it gets confirmed I will edit my post with a link to this
bartcrusades said:
I accepted the OTA, and because I was S-OFF I flashed TWRP and then SU via TWRP. I then setup Google Wallet. In my haste to flash the new MEANRom, I forgot to clear Google Wallet settings, but luckily it still works. It seems to me that the OTA might have solved the secure element problem... Don't take my word on that!
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Racer Of All said:
I hope this thread gets filled with good news (OP it was the "Secure element not responding" error right? Not the other Wallet errors?) and I hope I am wrong, but like stated in my thread, from all the research I have done there is no fix once it gets corrupted. It has to do with securing financial information and I doubt Google would give out the info as to how to fix it to anyone other than themselves (and even they don't help with this issue).
Anyway this is definitely a thread to keep an eye on and if it gets confirmed I will edit my post with a link to this
Click to expand...
Click to collapse
Yeah i am seriously hoping that this fixes the issue for everyone but according to the poll at least it seems that not everyones issues were solved. And yes the secure element responding issue was fixed for me after the OTA.
Still busted for me.
Sent from my EVO using Tapatalk 2
dsEVOlve said:
So maybe we won't have to clear it every time we flash now? That's the one thing that has kept me from really using Wallet . I'm afraid I'm going to forget and brick the NFC. I set it up and just reset it the next day.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
I forgot to clear wallet last night before flashing means latest and my nfc didn't brick..
Sent from my EVO using xda premium
how does one know when google wallet is bricked? also.......how the hell does one move files from win 7 pc to internal storage? i plug device in, hit media sync, evo pops up, i then hit phone, not card. my internal pops up, but when i try and move files to it.......it wont let me?!! get error everytime!!!!!! very frustrating!!! tia
butterbuns said:
I forgot to clear wallet last night before flashing means latest and my nfc didn't brick..
Sent from my EVO using xda premium
Click to expand...
Click to collapse
im glad to hear it but it sucks that the same isnt happening for everyone else
zounduser said:
how does one know when google wallet is bricked? also.......how the hell does one move files from win 7 pc to internal storage? i plug device in, hit media sync, evo pops up, i then hit phone, not card. my internal pops up, but when i try and move files to it.......it wont let me?!! get error everytime!!!!!! very frustrating!!! tia
Click to expand...
Click to collapse
i believe when you open it and it says this device is not supported or the secure element failed, and as for moving there are mods to switch the internal and external storage but id recommend just moving the files with a file explorer on the phone to the internal
fifasarajevo said:
im glad to hear it but it sucks that the same isnt happening for everyone else
i believe when you open it and it says this device is not supported or the secure element failed, and as for moving there are mods to switch the internal and external storage but id recommend just moving the files with a file explorer on the phone to the internal
Click to expand...
Click to collapse
Lol I've flashed like 10 roms without clearing wallet hahaha I always forget and I have yet to brick my secure element
Sent from my EVO using xda premium
luigi311 said:
Lol I've flashed like 10 roms without clearing wallet hahaha I always forget and I have yet to brick my secure element
Sent from my EVO using xda premium
Click to expand...
Click to collapse
lol well done
i flashed one and it didnt brick but the second one ..as soon as the boot anim went up i realized i didnt reset wallet settings and it wasnt working
maybe google wallet knows what youre thinking and if you realize that you didnt clear settings it bricks automatically :silly:
zounduser said:
how the hell does one move files from win 7 pc to internal storage? i plug device in, hit media sync, evo pops up, i then hit phone, not card. my internal pops up, but when i try and move files to it.......it wont let me?!! get error everytime!!!!!! very frustrating!!! tia
Click to expand...
Click to collapse
By far the easiest way is to use AirDroid found on Google Play; it's really a great and super convenient.
butterbuns said:
I forgot to clear wallet last night before flashing means latest and my nfc didn't brick..
Sent from my EVO using xda premium
Click to expand...
Click to collapse
zounduser said:
how does one know when google wallet is bricked? also.......how the hell does one move files from win 7 pc to internal storage? i plug device in, hit media sync, evo pops up, i then hit phone, not card. my internal pops up, but when i try and move files to it.......it wont let me?!! get error everytime!!!!!! very frustrating!!! tia
Click to expand...
Click to collapse
luigi311 said:
Lol I've flashed like 10 roms without clearing wallet hahaha I always forget and I have yet to brick my secure element
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Yeah, it's not a guarantee that it will brick every time you don't clear data. The only thing we know for sure is that clearing it evades the problem if it would have happened. As hard as I searched for what causes it, I came up empty. No one seems to know what causes it (it has to be something present in non-HTC devices as well, so probably Android related) that triggers it. Your best bet is to just wipe data every time.

[Q] rooted HTC EVO 4G LTE with sprint

Hello all I was wondering if I am able to change my phone # OTA with sprint if my HTC EVO 4G LTE that is Rooted S-ON? I was going to try to do it online through the Sprint website but thought I should ask first being that I am rooted. I would hate for it not to work. Any and all comment are appreciated.
eepps4503 said:
Hello all I was wondering if I am able to change my phone # OTA with sprint if my HTC EVO 4G LTE that is Rooted S-ON? I was going to try to do it online through the Sprint website but thought I should ask first being that I am rooted. I would hate for it not to work. Any and all comment are appreciated.
Click to expand...
Click to collapse
Shouldn't matter that you're rooted. Might want to make sure that you're running a Sense ROM when you change your number.
Sent from my EVO using xda premium
Buddy of mine changed his number while running viper rom, no prob...
Sent from my EVO using xda app-developers app
FinZ28 said:
Shouldn't matter that you're rooted. Might want to make sure that you're running a Sense ROM when you change your number.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Thanks Fin
drumwizard said:
Buddy of mine changed his number while running viper rom, no prob...
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Thanks Drum! nice to know because im running Viper as well.
drumwizard said:
Buddy of mine changed his number while running viper rom, no prob...
Sent from my EVO using xda app-developers app
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Hey drum so i went ahead and tried to change my # completed all the steps it show my # is changed but i cant make or receive calls. it says i need to update my profile but i get an error every time i try.. As we all know sprint is no help.. is there a way to update my profile ? im guessing its because im rooted. I really dont want to have to unroot any sugestions?
eepps4503 said:
Hey drum so i went ahead and tried to change my # completed all the steps it show my # is changed but i cant make or receive calls. it says i need to update my profile but i get an error every time i try.. As we all know sprint is no help.. is there a way to update my profile ? im guessing its because im rooted. I really dont want to have to unroot any sugestions?
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I believe all that is on sprints end, and I know sometimes it could take an hour or two before your service is restored. How long ago did you change your #?
As far as updating your profile manually, I don't know, there may be a way. But I've never had to do that, as I've had the same number since 2004...search the forum to see if there's a thread about it anywhere.
drumwizard said:
I believe all that is on sprints end, and I know sometimes it could take an hour or two before your service is restored. How long ago did you change your #?
As far as updating your profile manually, I don't know, there may be a way. But I've never had to do that, as I've had the same number since 2004...search the forum to see if there's a thread about it anywhere.
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Its been about 5 hours still no luck ive even tried flashing to a stock rom I have data but cannot make or receive calls I can send text via google voice. sprint is absolutely no help I know what they are going to say before they say it..lol This sucks I knew deep down I shouldnt have tried it
eepps4503 said:
Its been about 5 hours still no luck ive even tried flashing to a stock rom I have data but cannot make or receive calls I can send text via google voice. sprint is absolutely no help I know what they are going to say before they say it..lol This sucks I knew deep down I shouldnt have tried it
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Hmmm, thats weird, my boy went about an hour til he got his service back. Can you call *2? If so call and tell em you wanna talk to technical support not the regular customer service people.
Hope they can help you out.
If you're on a Sense ROM try updating your profile, otherwise Sprint needs to reprovision your service.
You can update your profile under the system updates menu.
Sent from my EVO using xda premium
FinZ28 said:
If you're on a Sense ROM try updating your profile, otherwise Sprint needs to reprovision your service.
You can update your profile under the system updates menu.
Sent from my EVO using xda premium
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Aren't you on vacation??????
Check PM
bigdaddy619 said:
Aren't you on vacation??????
Check PM
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I am, yes.
Doesn't mean I can't try and lend a hand to my fellow XDA'ers
Sent from my EVO using xda premium
eepps4503 said:
Its been about 5 hours still no luck ive even tried flashing to a stock rom I have data but cannot make or receive calls I can send text via google voice. sprint is absolutely no help I know what they are going to say before they say it..lol This sucks I knew deep down I shouldnt have tried it
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You need to do a full/hard reset of your device.
*This will wipe all of your data/storage*
(doing this from memory, so the steps may not be in exact order)
1. Make a nandroid backup of your existing setup.
2. Backup all of your sdcard stuff to your computer.
3. Download msl reader and get your msl number.
4. Dial ##786# in your dialer, and enter your msl number when it asks for a password.
5. When the page loads, press menu and choose reset.
6. Once rebooted, do a profile and prl update and test your device.
7. Once verified as working, restore your nandroid and sdcard data.
8. Win.
This will wipe the provisions of your phone (as well as everything else) and reactivate your device on sprints network.
Vinchenzop said:
You need to do a full/hard reset of your device.
*This will wipe all of your data/storage*
(doing this from memory, so the steps may not be in exact order)
1. Make a nandroid backup of your existing setup.
2. Backup all of your sdcard stuff to your computer.
3. Download msl reader and get your msl number.
4. Dial ##786# in your dialer, and enter your msl number when it asks for a password.
5. When the page loads, press menu and choose reset.
6. Once rebooted, do a profile and prl update and test your device.
7. Once verified as working, restore your nandroid and sdcard data.
8. Win.
This will wipe the provisions of your phone (as well as everything else) and reactivate your device on sprints network.
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This was my next suggestion. Thanks Vin
Sent from my EVO using xda premium
drumwizard said:
Hmmm, thats weird, my boy went about an hour til he got his service back. Can you call *2? If so call and tell em you wanna talk to technical support not the regular customer service people.
Hope they can help you out.
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Well I figured it out the other day if anyone ever has this problem uninstall Google voice disable your account online as well. Hard reset then it should be fine. For some reason Google voice was interfered with make and receiving calls. Thanks for all the suggestions much appreciated

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