When my phone is at a 0º angle to the floor, the vibration is fine. As I turn it more towards the normal line to the floor, it begins to get very rattly if you understand what I mean.
This is really starting to bug me because it makes the vibration VERY loud and distracting. Question being; would this be covered by warranty?
In india if its physical damage(water or dropping the phone) then no
If damage is not done physically, then yes
no it wont be covered..
MiKenning said:
When my phone is at a 0º angle to the floor, the vibration is fine. As I turn it more towards the normal line to the floor, it begins to get very rattly if you understand what I mean.
This is really starting to bug me because it makes the vibration VERY loud and distracting. Question being; would this be covered by warranty?
Click to expand...
Click to collapse
No
Sent from my GT-I9100 using xda premium
kilometers4 said:
No
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Why exactly?
Sent from my GT-I9100 using XDA
At the end of the day it's going to be impossible for anyone here to say. We're not Samsung/whomever does their repairs.
If it really is a problem you can't live with, go back to stock, do a factory reset, reset the flash counter & send it in for warranty service (assuming you're not running stock now) and see what happens.
That's honestly all you can do. If they say it's your fault & want to charge you for it, you can argue with them I guess but the onus is on you to prove it's a manufacturing fault & didn't develop due to use of the phone (difficult). I'm not saying that stance is right or wrong here, I'm just telling you how it is.
You could always decline their offer of fixing it at your cost & have the repair done by a non-Samsung repairer which might well be cheaper, and which will probably void your warranty, which could make having it repaired under warranty problematic if you do have a problem that is covered by warranty at some stage.
Regardless, send it in & see what happens.
MiKenning said:
Why exactly?
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
Your warranty does not cover physical damage. The repair center could probably tell that you dropped your phone and you'll end up having to pay for the repair.
Sent from my GT-I9100 using xda premium
Related
Hello everyone. I have been in love with my TF201 sine purchasing it 5 months ago. I have encountered no problems with the tablet at all until, yesterday my friend wanted to take a picture, upon opening the camera app, all he saw was this. Now, I know somebody here will know if this is fixable or not. I am assuming that it isn't fixable and I'm just going to have to deal with a broken rear facing camera.
I should also mention that there is no damage to my TF201 and it has certainly never been dropped. So, is this just poor build quality that would cause this?
Sent from my TF201 using xda app-developers app
shintastic48 said:
Hello everyone. I have been in love with my TF201 sine purchasing it 5 months ago. I have encountered no problems with the tablet at all until, yesterday my friend wanted to take a picture, upon opening the camera app, all he saw was this. Now, I know somebody here will know if this is fixable or not. I am assuming that it isn't fixable and I'm just going to have to deal with a broken rear facing camera.
I should also mention that there is no damage to my TF201 and it has certainly never been dropped. So, is this just poor build quality that would cause this?
Sent from my TF201 using xda app-developers app
Click to expand...
Click to collapse
yikes... same mine.. never yet send RMA coz im scared i cant unlock it after RMA.
if i were you (that if you are still locked), i would trade it with tf700. there are like two forums about it in here...
hope you'll find a way to fix it...
I just RMA'd mine to fix this issue...which was caused by an RMA to fix LCD mura. If you specify that you do not want them to reset the software, you shouldn't have to worry it being relocked.
That is just my experience though. I made sure to let them know not to reset the software...by stating it large bold letters in red ink on the RMA checklist
Sent from my ADR6425LVW using xda premium
GunnerOnASpooky said:
I just RMA'd mine to fix this issue...which was caused by an RMA to fix LCD mura. If you specify that you do not want them to reset the software, you shouldn't have to worry it being relocked.
That is just my experience though. I made sure to let them know not to reset the software...by stating it large bold letters in red ink on the RMA checklist
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
Really... that is a great very great news... this really helps... i would definetely send mine anytime this month.. can't find a perfect time coz the daughter is using it on youtube vids on daily basis... (cartoons stuff)...
Thanks mate...
GunnerOnASpooky said:
I just RMA'd mine to fix this issue...which was caused by an RMA to fix LCD mura. If you specify that you do not want them to reset the software, you shouldn't have to worry it being relocked.
That is just my experience though. I made sure to let them know not to reset the software...by stating it large bold letters in red ink on the RMA checklist
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
They will actually fix the issue if it is still under warranty?
Sent from my TF201 using xda app-developers app
shintastic48 said:
They will actually fix the issue if it is still under warranty?
Sent from my TF201 using xda app-developers app
Click to expand...
Click to collapse
im unlocked, and if they wanna let me pay for a reasonable price, i think i won't mind...
skarfreak said:
im unlocked, and if they wanna let me pay for a reasonable price, i think i won't mind...
Click to expand...
Click to collapse
What if it is a 100% basic Transformer Prime?
Sent from my SC-02C using xda app-developers app
shintastic48 said:
What if it is a 100% basic Transformer Prime?
Sent from my SC-02C using xda app-developers app
Click to expand...
Click to collapse
that is still has a warranty... so no worries..
You might give this a try (found it on a google search) before you call and RMA it.
Open your camera program.
See bad green screen or something unrecognizable.
Open Options.
Change quality to 3 Mps.
Change sides to 16/9.
Turn focus to "far away" (not auto).
Press by your finger to back camera with some power for 5-7 seconds.
Move finger away.
If it's working - have a fun!
If it's not - press again.
Open Options.
Change quality and sides back for your pleasure.
When you make photos you can turn on "Auto focus", but when you turn off camera program you should change in options focus to "far away" (not auto).
texstar said:
You might give this a try (found it on a google search) before you call and RMA it.
Open your camera program.
See bad green screen or something unrecognizable.
Open Options.
Change quality to 3 Mps.
Change sides to 16/9.
Turn focus to "far away" (not auto).
Press by your finger to back camera with some power for 5-7 seconds.
Move finger away.
If it's working - have a fun!
If it's not - press again.
Open Options.
Change quality and sides back for your pleasure.
When you make photos you can turn on "Auto focus", but when you turn off camera program you should change in options focus to "far away" (not auto).
Click to expand...
Click to collapse
Thanks for this post. Gave it a few tries but it didn't seem to do anything but crash the tablet and cause it to restart.
Guess I'll have to try and RMA it. I hope I know enough Japanese to be able to do that d:
Sent from my SC-02C using xda app-developers app
I'm unlocked as well, that's why I specified not to touch the OS. Didn't have to pay for the first go round and haven't heard anything from them this go round.
Sent from my ADR6425LVW using xda premium
GunnerOnASpooky said:
I'm unlocked as well, that's why I specified not to touch the OS. Didn't have to pay for the first go round and haven't heard anything from them this go round.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
So, this must be a Normal issue with the TF201?
Sent from my TF201 using xda app-developers app
Same thing happened to mine.
I think it's just a software issue though. If you change to the front camera and back again it's just the previous image displayed chopped up. Normally I would just fix permissions or re-flash the ROM, but I don't really want to void the warranty by unlocking the bootloader.
I don't think its a software issue...there's a thread that tells of a temp fix....by squeezing the area by the camera.
Also, I have flashed pretty much every rom, including stock and it is still the same result, even with permissions fixed.
Edit: Here's a link
http://forum.xda-developers.com/archive/index.php/t-1612230.html
Mine is being sent back now, no charge.
Sent from my ADR6425LVW using xda premium
Hi5!! just happened to me too -__-;
annoyingly enough this happen to me before too -_-;
send it for an RMA for the same problem people.... sigh.........
The big question is... Will you be able to RMA it even after flashing a bunch of different ROMS. Perhaps flash stock again and send it back?
I think the REAL question is:
Will Asus let us BUY the damn camera module?
I've had a bad camera for months now because I don't want to go without my tablet for weeks for something that I know will take 15 minutes. I've seen more than enough tear downs to know it's nothing I couldn't handle, I just want to PAY them for the part.
Every few weeks I search for it as a part to buy, with no luck
Mayer126 said:
The big question is... Will you be able to RMA it even after flashing a bunch of different ROMS. Perhaps flash stock again and send it back?
Click to expand...
Click to collapse
I RMA'd mine unlocked with stock rom on it. They fixed it no charge for the camera.
Mayer126 said:
The big question is... Will you be able to RMA it even after flashing a bunch of different ROMS. Perhaps flash stock again and send it back?
Click to expand...
Click to collapse
Yes, did you read what I posted?
Sent from my ADR6425LVW using xda premium
Just got mine back....and they actually fixed everything this time. Now to flash a rom
Sent from my Transformer Prime TF201 using Tapatalk 2
Edit: It has a dead pixel :banghead:
Hi XDA people,
I bought my Galaxy S3 2 weeks ago and I discovered this morning a crack on the left side of the screen.
It's small, but quite annoying when you spend more than 500 euros in something like this.
I have attached a picture of the crack.
I've never had a crack like that on a phone before (my 2 years old HTC Desire screen is perfect and has been through a lot...).
It looks weird to me as there's no impact. I don't know where this is from.
It never felt or hit anything.
If anybody here has an idea about what caused this, I'm interested. I suspect a defect.
Next question is: what can I do?
I'm using JB already so my warranty is probably void.
Is there a way to make sure the crack won't get bigger?
Thank you for your help.
You're warranty is not void, flash the original stock Rom with Odin. Before that use triangle away to rest flash counter. After the flash check that your flash counter is at 0.
And send the phone to warranty. Wait for and confirmation from someone more experienced. But this is how I sent my old note to repair center.
Sent from my GT-I9300 using xda app-developers app
Some of Galaxy S3 is cheaply made.
Exactly, but make sure use STOCK rom preferably for your country and use Triangle away (id recommend uninstalling it afterwards) ..Good luck!
Thanks for your replies.
I will restore to stock ROM and reset the flash counter.
If I send it to a repair center, will they fix it for free?
Rooted or not rooted has nothing to do with the cracked. Most probably Sammy going to blame on your careless. Good luck though.
Sent from my GT-I9300 using xda app-developers app
Guijoye said:
Thanks for your replies.
I will restore to stock ROM and reset the flash counter.
If I send it to a repair center, will they fix it for free?
Click to expand...
Click to collapse
Take it back to where you got it and they should fix for free or give you another new one
When I shake my phone or tap the top of the phone I clearly hear something rattling.
The thing that annoys me the most is that it will rattle too if the phone vibrates.
I'm not sure if it's getting worse but I do think it is worse then months ago.
Can people confirm this on their phone too?
Should I claim my warranty to get it repaired?
Also, and this is probably a really dumb question, I screwed some of the bolts a little bit tighter thinking that might help (which it didn't). That should not affect my warranty in any way, right?
The rattling sound did indeed get worse but I found that that was the power button which is a bit loose now.
Anyone any word on how it would affect my warranty?
Unless you can prove its not due to wear & tear, it's difficult to get warranty for it. Anyway, try send it back and see what they going to say to you.
Sent from my GT-I9300 using xda app-developers app
Arsaw said:
Unless you can prove its not due to wear & tear, it's difficult to get warranty for it. Anyway, try send it back and see what they going to say to you.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the reply but thats not really what I meant. I meant that if I should return it to the store to claim my warranty for any reason, would it mind that I fastened my screws?
Sent from my GT-I9300 using xda app-developers app
I don't think they will notice the screws.
Sent from my GT-I9300 using xda app-developers app
Anyone else having instances where their phone starts doing stuff by itself when the screen is on? I use the SHOW TOUCHES option in developer options and it shows the screen registering multiple touches all over the screen when I'm not touching it. Started happening recently, which is odd because nothing has changed. Phone is stock.
Do you have a case on the phone? Might be dirt, debris, or moisture between the case and the screen. Remove case, clean the case edges and edge of the screen.
Sent from my HTC One X using xda app-developers app
It happens both with and without the case.
Sent from my EVO using xda app-developers app
neoshi said:
It happens both with and without the case.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Your phone is possessed.
Did you try flashing different rom?
Sent from my lair.
Sounds similar to the issue some people were having with the E4GT. I know my wife's previous phone (E4GT) had issues with the menu opening on its own and it didn't matter whether or not she had a case on it. First I've heard of this issue on the EVO LTE.
Sent using my HTC EVO 4G and a magic wand
volk9029 said:
Your phone is possessed.
Did you try flashing different rom?
Sent from my lair.
Click to expand...
Click to collapse
Seriously. It's really annoying though. Stock so no root for flash. Don't want to root yet.
Sent from my EVO using xda app-developers app
neoshi said:
Seriously. It's really annoying though. Stock so no root for flash. Don't want to root yet.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
How long you had this phone for? Is it new?
Release phone.
Sent from my EVO using xda app-developers app
Do you have a screen protector on it? Moisture/debris could be trapped underneath.
Or
Bad digitizer/loose cable. Have you dropped it?
Sent from my HTC One X using xda app-developers app
Negative to all counts. Guess I should claim this one. Sigh.
Sent from my EVO using xda app-developers app
neoshi said:
Negative to all counts. Guess I should claim this one. Sigh.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Usually that means the digitizer is going bad (assuming there is no liquid damage inside your phone).I would try a hard reset first and if that doesn't work take it to a S&R center.
If you take it to a Sprint Service and Repair center and you are paying for ESRP or TEP on your monthly bill, then they will replace the display or your phone for free. If you're not paying for ESRP or TEP, a corporate store will charge you $35 to fix or replace it, a third party store will usually charge you $35 plus the price of the part.
ItsTommyGun said:
Usually that means the digitizer is going bad (assuming there is no liquid damage inside your phone).I would try a hard reset first and if that doesn't work take it to a S&R center.
If you take it to a Sprint Service and Repair center and you are paying for ESRP or TEP on your monthly bill, then they will replace the display or your phone for free. If you're not paying for ESRP or TEP, a corporate store will charge you $35 to fix or replace it, a third party store will usually charge you $35 plus the price of the part.
Click to expand...
Click to collapse
Are the Spring Service centers replacing digitizers now? I thought I read somewhere that they weren't. I sure hope they are now.
Sent from my EVO LTE using xda app
From what I've read, your symptom of phantom screen presses may be a sign of some form of malware on your phone. I would suggest taking a close look at the apps running. I'm not sure however what tools would be useful to discover the culprit. A factory reset would, obviously, clear the problem item. Good luck!
Wow theres quite a bit of respsonses... Nonetheless, I am almost certain that you are having a kernel issue. Which then translates to a voltage/ground issue.
As some people stated, the OG Evo did have some problems with voltages. IE, on my Evo OG, I would sometimes not be able to pull down the menu (happened to ALOT of people not just me), and i decided to run a wire from the battery terminal (on the ground). After doing this, i had an exposed wire hanging out. Now the problem would still persist, i couldnt bring down the menu. However, if i TOUCHED the wire, my menu bar would work just fine. Once I stopped touching the wire (ungrounded) the menu bar would not work.
A little while after that, there was a kernel with tweaked voltages. I flashed this kernel, and my menu bar ALWAYS worked fine (without the wire trick)... Pretty sure it was one of Chad.Goodman's kernels.
Needless to say, a little while after, HTC released an update with an updated kernel, and no one ever had that problem again.
Take my advice, root your phone (it is much safer, secure, and private to have a rooted phone than not, but I won't get into the specifics here). After having rooted it, flash the AwesomeSauce 2.3 kernel (its over at themikmik forums). You won't need to S-OFF you can just use the S-ON installer. I would recommend using the lowest overclockable ( 1.7ghz)
If, after this, your phone still has the problem, your phone is defective. In which case, you can RUU it, and it will be back to stock. Either way, Sprint does not care about you being rooted. The only thing they CAN do is tell you that rooting your phone is not recommended, and they will flash your phone back to stock. So you do not have to worry about rooting.
Thanks. I'm familiar with rooting. Just dislike dealing with bugs and/or missing stuff now that im too busy to keep track of them. To me, this looks like a hardware issue (like someone mentioned with the ground). Going to hard reset this weekend and monitor. I can't find a good way to reproduce it at will for tep replacement yet.
Sent from my EVO using xda app-developers app
Ok, I'm pretty sure this is a hardware failure, given that now the touchscreen doesn't work in the middle either. FUN!
Hi there!
After trying to flash SGS2 i9100 to ICS with KIES phone got bricked... It doesn't charge and boot. When I try to power on, it begins to vibrate until I pull out the battery. Download mode not working, the screen stays black.
Can I somehow fix it or the only way is to bring it to the service center?
Send it to the service centre anyway they do a great job so you may aswel. And you know it will be fine once you get it back
Sent from my GT-I9100 using XDA Premium App
wolfdra said:
Send it to the service centre anyway they do a great job so you may aswel. And you know it will be fine once you get it back
Sent from my GT-I9100 using XDA Premium App
Click to expand...
Click to collapse
It won't be covered by warranty, so before paying I'd like to know if I could fix it by myself
I set mine to the service centre when it wasnt under warranty and they did it for free...
Sent from my GT-I9100 using XDA Premium App
chebureque said:
It won't be covered by warranty, so before paying I'd like to know if I could fix it by myself
Click to expand...
Click to collapse
It will. Tell the that Kies update broke it and play dumb.
I don't understand why first you try the hard way and not even considering the option to get it repaired effortlessly and free.
Sent from my digital submersible hovercraft.