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Hi Folks,
I was having the issue with my Vario II (on my 3rd Handset) where the phone enters standby and never wakes up until a soft reset.
When the 3rd handset arrived I decided to bite the bullet and go for WM Black and see if it made the handset any better. Unfortunately, as good as the new ROM (now on V2) is, it didnt solve my hanging issue.
The next thing I decided to do was change the radio ROM. I first went to the 1.38.10 and then to 1.38.11 and then to 1.27.00, as the later was decribed as being the most stable.
As you have probably guessed by now, the issue still plagues me....Even more so since the radio upgrades. The symptoms are as follows;
- Some calls I answer go silent after around 30 secs and I need to soft reset
- The phone can show full bars of signal but the phone diverts to answering machine
- When connecting to the internet, the icons shows as connecting but then drops to no signal (showing a !) then after a while will start to reconnect. Sometimes I need to soft reset to get the connection again
I am wondering if there is something else I am missing that could be causing the issue. I am using it today with no apps and still have the same issues as above plus the freezing issue.
Is there anything else I can change???? or am I just cursed?
Any help would be much appreciated.
Cheers and thanks in advance
Aidan
I would say, try your SIM card in a TOTALLY different phone (not just a different Hermes) As you would have to be fairly unlucky for it to happen with THREE seperate devices, especially with different ROMs also.
If there is a handset available to you that is either a tmobile or SIM unlocked.....give it a go.
mrvanx said:
I would say, try your SIM card in a TOTALLY different phone (not just a different Hermes) As you would have to be fairly unlucky for it to happen with THREE seperate devices, especially with different ROMs also.
If there is a handset available to you that is either a tmobile or SIM unlocked.....give it a go.
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I belive it's your SIM card also..ask your provider to replae the SIM card for you. Just tell them your issues and it happened to three handset with the same SIM. I bet they will able to replace the SIM card without charge.
trashcan said:
I belive it's your SIM card also..ask your provider to replae the SIM card for you. Just tell them your issues and it happened to three handset with the same SIM. I bet they will able to replace the SIM card without charge.
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Click to collapse
Yep SIM cards cost JACK ALL to the providers. If they do charge you then thats gotta ring alarm bells!!!
Hanging on wake-up was my big disappointment when going from Vario I to Vario II.
It decreased after upgrading to WM6 (first black 1.2, now black 2.0). In my case the SPB mobile shell also did not seem to do the problem any good, probably because it starts the 'now' screen on wake-up.
I have not much software on my device and have very few hanging issues.
I work for a Cingular retailer, and I just signed my fathers business up. Someone had told me that the IMEI on the account had to match the phone on a 3g phone or the exact same symptoms you are seeing would occur. I confirmed it with my pop's business. the three people using 3g phones had serious problems with calls going to VM, not getting txts, and poor service in general. Once i fixed the serial numbers Cingular-side, everything was peachy. This happens to be my first post (longtimelurker) so if I'm full of ****, feel free to tell me. Check with your service provider and make sure they have the right IMEI on file. If not, you'll prolly have to go to a store to have a clerk fix it, but it'll be worth your trip if im right .
Hope I helped.
luggyman said:
I work for a Cingular retailer, and I just signed my fathers business up. Someone had told me that the IMEI on the account had to match the phone on a 3g phone or the exact same symptoms you are seeing would occur. I confirmed it with my pop's business. the three people using 3g phones had serious problems with calls going to VM, not getting txts, and poor service in general. Once i fixed the serial numbers Cingular-side, everything was peachy. This happens to be my first post (longtimelurker) so if I'm full of ****, feel free to tell me. Check with your service provider and make sure they have the right IMEI on file. If not, you'll prolly have to go to a store to have a clerk fix it, but it'll be worth your trip if im right .
Hope I helped.
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I don't think IMEI is the issue here. I just signed up with Cingular and got a Motorola K1..but the SIM is a 3G sim. I simply pop that into my Hermes and it's been working for 2 month now without any issues. Another thing with Cingular...the IMEI on their database is automatically updated..it's not like you have a Motorola phone and switched the SIM to a SonyEricsson phone and still using the Motorola IMEI #....it will not work that way. In fact, all GSM providers will automatically update the IMEI in their system once the SIM is registered in their network. I can confirm that with my HTC tytn with the Cingular's online account. You can check the online account pretty much on what type of phone you current have. If I use the Motorola K1, the online account will be updated as unknow phone due to it's new I guess...but when I use the HTC tytn..it's automaticlly updated as HTC 8525...even I manually change the phone type to other phone...after couple minutes..I log back on and it will show the HTC 8525 again. Base on this, I am sure IMEI is not the issue here. One thing to note is that I did get that hanging on wake up when I have the SPB software installed.
i can concur about the IMEI... i havent changed my IMEI on my account since i had a sony ericsson a few years back... and i have no data problems.. i take that back, i had some when i first got the 8525, but then found out i needed the white 3G sim, since then it has been flawless.
Awaiting Sim
Thanks for all the advice. I tried the phone with someone elses sim card the other day and it seemed to behave itself. I am going to phone t-mobile and ask them for a replacement SIM.
Will let you know how I get on.
Cheers
Aidan
AGGGHHHH!
It doesnt get any better....
I just phoned T-Mobile and asked them for a replacement SIM to be sent out. The girl I spoke to said that she could order me a new SIM which would be out in between 1-3 days but she would have to disconnect my current SIM when the new one was despatched! This means no phone for this time, which I need for business
I asked whether I could phone for activation when the new SIM arrived but this she tells me is not possible.......AGGGGHHH!
She did suggest that I could pay 15quid for an 'interactive' swap over at a T-Mobile store but I have issues getting to a store during the week and they are then going to see that VM6 Black edition is on the phone!
Any suggestions?
aidanbree said:
It doesnt get any better....
I just phoned T-Mobile and asked them for a replacement SIM to be sent out. The girl I spoke to said that she could order me a new SIM which would be out in between 1-3 days but she would have to disconnect my current SIM when the new one was despatched! This means no phone for this time, which I need for business
I asked whether I could phone for activation when the new SIM arrived but this she tells me is not possible.......AGGGGHHH!
She did suggest that I could pay 15quid for an 'interactive' swap over at a T-Mobile store but I have issues getting to a store during the week and they are then going to see that VM6 Black edition is on the phone!
Any suggestions?
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Click to collapse
What the hell?!?! Thats bullcrap if ive ever heard it, when i got a replacment USIM from O2 my existing one worked until i called O2 to activate the new one? Maybe T-Mobile has a backwards way of provisioning them?! That sucks dude. Suggest you call them again (if you havent already got an order through) and do another request...you may hit the jackpot with a different operator?!
mrvanx said:
What the hell?!?! Thats bullcrap if ive ever heard it, when i got a replacment USIM from O2 my existing one worked until i called O2 to activate the new one? Maybe T-Mobile has a backwards way of provisioning them?! That sucks dude. Suggest you call them again (if you havent already got an order through) and do another request...you may hit the jackpot with a different operator?!
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As far as I understand how GSM works...The T-Mobile lady is correct. You can't have the two SIMs having the same #, one has to be deactivated before the new one is active. But if you are sure the new SIM will get to you in a day or two, you can have them to schedule deactivation of the old SIM two days later, schedule the new SIM to be active in two days..the only donw time you have is probably a an hour or two if the timing is correct. If you are able to go to a T-mobile store for direct swap, you can get the new SIM working within an hour but they shouldn't be charging you $15 at the store even you have WM6 black on the phone becasue the phone is not faulty, the faulty part is the SIM and they should honor their warranty.
trashcan said:
As far as I understand how GSM works...The T-Mobile lady is correct. You can't have the two SIMs having the same #, one has to be deactivated before the new one is active. But if you are sure the new SIM will get to you in a day or two, you can have them to schedule deactivation of the old SIM two days later, schedule the new SIM to be active in two days..the only donw time you have is probably a an hour or two if the timing is correct. If you are able to go to a T-mobile store for direct swap, you can get the new SIM working within an hour but they shouldn't be charging you $15 at the store even you have WM6 black on the phone becasue the phone is not faulty, the faulty part is the SIM and they should honor their warranty.
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Agreed on the warranty there dude.
O2 simply sent out a replacment USIM, obviously not activated yet. It arrived and i called them, they took the sim card number and said I should lose reception on my existing sim (it wasnt 3G ready) and thats when i should put the new one in, as soon as i lost reception i swapped and it was working (got the U symbol straight away).
I figure T-mobile would do the same?!?!
Bit the bullet yesterday and paid 15 quid for a new SIM card. It has made he haw difference. Still got major issues. The phone has no signal most of the time and even on the rare occasions when it does, the calls go to answerphone.
The signal shows an exclamation mark (!) and the only way I can get rid of it is to do a hard reset and it works for a couple of hour (or less). It is as though it is constantly in flight mode.
Hello Problem solvers
I am going to buy an HTC Amaze , but there seems to be a little problem with the network of the phone , below i have stated down the exact lines what the seller has told me. Please suggest should i buy this or not.
The seller says :
"I bought it from someone and everything was unused. I put my sim card in and it worked for a few hours then it was unable to read my sim card. My sim still works on my other smartphone, but I do not have the time to find out what is wrong with the phone. I've tried other sim cards from other phones and also did NOT work. Seems like it won't connect to the network no matter what. Maybe the phone is locked or is not able to be used for whatever reason. Everything on the phone works perfectly as new. WIFI, apps, camera camcorder, games, etc. Everything.. Just doesn't seem like it will get any signal from the service provider. Possibly someone will know what to do and can fix or modify it. Can use it like it is or take it for parts, I don't know. Comes with all original equipment: USB cable/charger, manuals, and will have 8GB micro SD card. AGAIN, THE PHONE IS NOT CONNECTING TO THE NETWORK (SERVICE PROVIDER) AT ALL."
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He later adds on to his saying :
UPDATE: Actually, the phone recognizes when a sim card is in, but will not connect to the network to make a call or connect for data. I am almost sure nothing is wrong with the phone and possibly could be a problem with the network or service provider.
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Has anyone experienced this before? Please let me know what should i do, The price in which he is giving it to me is very good. If there are any solutions for this problem , please mention.
Thank you forum!
Regards,
Hmmm....the phone is like a month old. It is still under warranty. Why isn't the seller getting it fixed rather than take a loss? I'd be very suspicious. It could have been reported stolen and locked down. My spidey sense is tingling.
My replacement did this, I went into network settings and chose network, search automatically and wala problem solved. But still don't hand over the green until your sure.
Sent from my HTC Amaze 4G using xda premium
Could the IMEI be blacklisted?
You have to call Tmo and have them register your sim. I had same prob when I first got amaze.
Sent from my HTC_Amaze_4G using XDA App
it might also be the sim card ... i know when i bought the amaze from the tmo store they said it will not take the sim from my old phone and that it only works with the sim card that came with the phone...
Hello everyone.
Since getting a Lumia 800 I've had nothing but issues. Initially the problem was battery life (as is common, I know), which never reached more than 5 hours even on minimum usage. Then I started getting signal dropouts. So I sent it back to Nokia's UK repair centre in Thetford, thinking that they would sort it.
I got the phone back today, and the phone now will not find a network at all - I've tried multiple Microsims on different networks, with no luck. On the advice of the Nokia helpline I restored the phone to factory settings, performed both a soft and hard reset, and tinkered with the network settings app and the mobile network menu in settings.
It isn't a sim insertion error, as a different symbol shows up when no sim is inserted. The phone simply won't find a network, when I know the signal strength is very strong in my area (in fact I'm using my old phone with the same sim card and it has full strength).
It looks like I'm going to have to send it back to Nokia again, but if anyone can help me to save me having to do that it would be much appreciated.
Thanks,
Chris
Try put it on 2G.
Most time 2G get better signal than 3G.
vibbow said:
Try put it on 2G.
Most time 2G get better signal than 3G.
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Click to collapse
2G didn't change anything, still no service.
I'd the similar issue, the status kept showing NO NETWORK connection, but the funniest part is, I can make call, and send SMS!
The most frustrated part is, the data connection is always drop! I'm not sure is my telco issue or the phone issue!
Have you tried ringing yourself?
I know that sounds stupid but I constantly get the no signal sign but can still call, send texts and receive all, even the internet works.
I thought it was a problem with three (everyone always says they're ****) but the post above suggests not.
brummiesteven said:
Have you tried ringing yourself?
I know that sounds stupid but I constantly get the no signal sign but can still call, send texts and receive all, even the internet works.
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Yeah I'd read somewhere else about ringing/texting to wake the phone up kinda thing, but it doesn't work.
Goes straight to answerphone when I call the phone, and when I try and call out it just fails.
brummiesteven said:
I thought it was a problem with three (everyone always says they're ****) but the post above suggests not.
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Click to collapse
Nope, it's doing this to me on the o2, giffgaff and 3 sim cards I've tried.
Where did you buy it? If it was a physical store I'd take it back there and ask for them to swap it over... would be quicker than sending it to Nokia.
I have the same problem with L800. No service but... I can't call, answer or send sms and get them...(Wifi works fine) I tried many different sim cards from different operators etc. Can't take it back to the shop because I bought it used without purchase papers. It just suddenly stopped saying "no service". And when I mess with it and try search the network manually it finds them, but wont connect to any of them. And after doing that alot, it says incorrect sim or something like that.
It lets me put in the pin code and everything.
I tried searching from everywhere but no solutions yet.
Kurivaim said:
I have the same problem with L800. No service but... I can't call, answer or send sms and get them...(Wifi works fine) I tried many different sim cards from different operators etc. Can't take it back to the shop because I bought it used without purchase papers. It just suddenly stopped saying "no service". And when I mess with it and try search the network manually it finds them, but wont connect to any of them. And after doing that alot, it says incorrect sim or something like that.
It lets me put in the pin code and everything.
I tried searching from everywhere but no solutions yet.
Click to expand...
Click to collapse
Hmmm, ok it's not a simcard issue then, if you tried a lot of other simcards from different operators, did you try to clean your simcard reader maybe there is some dust or perhaps a failure that results in not reading your simcard.
Goodluck buddy,
So today I made an experiment. I live in Norway and I went to Finland. In Finland the phone worked perfectly with out any problems but as soon I got over the country line back to Norway. It said "No Service". Very strange...
Kurivaim said:
So today I made an experiment. I live in Norway and I went to Finland. In Finland the phone worked perfectly with out any problems but as soon I got over the country line back to Norway. It said "No Service". Very strange...
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Click to collapse
Well, then it's solved, just move over to Finland :laugh:
Just kidding mate, it's a strange problem don't think there are a lot of differents between the gsm coverage of both countries.
The only option I can think about for now is to perform a hard reset.
If I found something usefull about this issue I let you know.
Greetz,
So i was sitting on the bus on my way home from school when i noticed my phone vibrated. so i assumed it was a sms that was coming as i usually have my phone set to vibrate. when i looked at it i saw that the irc had jumped out and i thought, oh well that must be my connectivity. as i noticed later when i was going to send a message it were not going to be sent, then i realised something isn't correct here.
i did a manual reboot in order to see if that would fix the problem, and it didn't
and i tried to flash a different modem with odin and that didn't help neither.
its strange that this just occurred like that and i wonder if there is something with my reception maybe?
or maybe it is something wrong with the sim card reader, it do recognise the sim card though, but it says emergency calls only and that i'm not registered on my network. and when i try to register to my network it says can not register to network.
so i copied all my data from the phone to pc in order to make a full factory reset which would wipe everything on my cell in order that something may be causing it to not register. in my surprise it didn't help me at all.
so can it be something that is bricked?
i will try to flash another rom but stillm something isn't correct
call your provider, there maybe an issue with your account on their server. Let them reset your account before reflashing your phone.
Cosmic Blue said:
call your provider, there maybe an issue with your account on their server. Let them reset your account before reflashing your phone.
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Click to collapse
hm, so it can be the provider, even if the sim card is working on another phone
yes, because the imei of the phone the sim card is in is sent as part of of the registration process. If sgs imei has a problem on your account
it will stop the phone from work as the server will treat the phone as banned.
Otherwise you maybe looking at a motherboard problem which may need jtag service to find the problem.
Cosmic Blue said:
yes, because the imei of the phone the sim card is in is sent as part of of the registration process. If sgs imei has a problem on your account
it will stop the phone from work as the server will treat the phone as banned.
Otherwise you maybe looking at a motherboard problem which may need jtag service to find the problem.
Click to expand...
Click to collapse
hmm,sadly don't have a JTAG, and i did call the Career network they offered me a SGS III for some USD per month 60 USD if im not correct i would have taken it if i got a working job (which i don't have) he thought the antena was broken
if there is no damage to the phone, then the antenna should not be broken as the antenna is completely buried inside the phone.
i believe only severe overheating would damage the phone.
Cosmic Blue said:
if there is no damage to the phone, then the antenna should not be broken as the antenna is completely buried inside the phone.
i believe only severe overheating would damage the phone.
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Click to collapse
don't know it just stopped and thats the od thing when i was using the phone
My DNA just has the Voice service after connecting to WiFi over night. The first thing I need to do after leaving home is flight mode on and off to get the phone back on the carrier's network data. It is annoying, Am I the only one here?
G-Nexus said:
My DNA just has the Voice service after connecting to WiFi over night. The first thing I need to do after leaving home is flight mode on and off to get the phone back on the carrier's network data. It is annoying, Am I the only one here?
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Click to collapse
I get the same problem. I have also experienced "preparing sim card" messaged several times. I hope the OTA update helps, I have not had the chance to install it as I am currently studying abroad.
G-Nexus said:
My DNA just has the Voice service after connecting to WiFi over night. The first thing I need to do after leaving home is flight mode on and off to get the phone back on the carrier's network data. It is annoying, Am I the only one here?
Click to expand...
Click to collapse
Its a common bug. My gf n I get it often
Sent from my HTC6435LVW using xda app-developers app
autolycus89 said:
I get the same problem. I have also experienced "preparing sim card" messaged several times. I hope the OTA update helps, I have not had the chance to install it as I am currently studying abroad.
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Click to collapse
Have you tried in gsm only mode? I have same problem and preparing SIM card issue doesn't come up in 2g mode. I was reading this kind of issue is produced most likely by a faulty 3g antenna.
Sent from my HTC6435LVW using xda app-developers app
I experience this problem frequently too. Not sure if there really is a fix for it. Toggling between airplane mode works for some people, reseating the SIM card, gently erasing the back of the sim card, applying 2 layers of tape to the sim card tray to keep the card seated appropriately, exchanging for a new SIM, putting phone into airplane phone and removing sim than replacing sim card, remove sim card than boot into recovery and clear cache and dalvik, etc.. yes I've tried most of these but to no avail. The OTA update may have helped a little I am not sure. Most believe it is a hardware issue that really can't be permanently fixed. If anything else is found let us know. Such an annoying problem that totally ruins this amazing phone.
There's different issues being discussed here. It sounds like you're having the issue where you need to toggle airplane or network sometimes when switching between networks or from WiFi to mobile data.
It's not device specific, there's some decent articles on it and in the early days we thought it was a Verizon issue. But it's actually a Sprint problem too I learned on accident when I was trolling their forums.
When the network is activated, on a device with a SIM card on Verizons network, the preparing SIM notification is actually describing a process very similar to *228 back in the olden days before LTE that was done when first activating a device on the CDMA network. The LTE network is different in that everytime it connects to the network is does that SIM activation process.
I know on my networks here, there's a changeover in one place it happens about 50 percent of the time.
If that's what is happening to you and toggling airplane fixes it, I think it's an LTE/network symptom and not due to a faulty device.
However I have a device I'm about to warranty with a hardware failure I'm thinking. It gets data great but absolutely no voice ever, never had an incoming call or anything. Or made an outgoing call in the month I've had it. It doesn't bother me I didn't buy this thing to talk on, but I'm donating the device so I'm going to have it fixed.
Anyway, from all the OP has posted so far, I'm not feeling like it's a hardware or device issue, however as more info develops that opinion may evolve.
Sent from my HTC6435LVW using Tapatalk 2
U r the man Charlie. I am having an identical issue as op. And based on occurrences relevant to location it seems that this is only an issue when under 4g service-atleast for me-. Toggling airplane mode reactivates SIM as u said and restores full functionality. However, I have noticed the time needed to pass for said issue to reoccur is significantly shorter unless a full restart is preformed. If fastboot is enabled the issue persists. My question is this; if this is a network issue -which I'm sure it is at least in part- what software wise -if anything- could be going on a full restart fixes?
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I'm a gsm user and I'm having the issue in a non 4g lte network. I have preparing SIM card every couple of minutes. If I toggle to gsm only mode everything is perfect, not even a single issue. Looking to the logcat, when the error comes up, it shows a message about ICCID number doesn't match stored one and then invalid radio technology. Is this software or hardware? I'm really confused. I've already tried everything from software side, kernels, radios, roms, RUU to stock.
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