I am not able to fully charge my phone. It gets stuck at some random point. (like at 50% or 30%) and it stays there. Only after i restart my phone I'm able to charge fully to 100%. Any solution?
Also i have updated to latest firmware via PC companion last week. I'm not sure if that's the reason for this behavior because the phone is only two weeks old.
Thanks for your support
I went to Sony care centre and simply replaced the battery. Hopefully no such problem again
Sent from my LT26i using Tapatalk 2
Related
Hi,
I hope I am on the right thread.
This issue started one week ago. I have a 4.1.83 (no root, no G-blur or any specific customization beside the ) just the stock Atrix phone.
When my phone is turned off, if I try to plug it into the wall with the moto charger the red Motorola logo came on, then disappear then came back on and keep doing that (on and off) - infinite rebooting loop. Before, the battery charge status would come on and the phone would charge fine.
Now it just does this unlimited reboot on the red M logo.
If i turn on the phone without the cable, the phone turns on fine and i can charge it with the wall charger after the phone is booted. But not when the phone is turned off.
Do you have any ideas on what is going on and how to fix it?
Thanks for your help.
Hmm... Is the charger the one specifically designed for your Atrix and you're sure you haven't done any tweaking to the phone?
Absolutely certain. Am using the original Charger and did not try to do anything special with the phone...I did not touch any system file nor tried to tweak anything.
Phone is 'stock' beside few apps I installed several weeks before the problem starts to occur.
darrycowl said:
Absolutely certain. Am using the original Charger and did not try to do anything special with the phone...I did not touch any system file nor tried to tweak anything.
Phone is 'stock' beside few apps I installed several weeks before the problem starts to occur.
Click to expand...
Click to collapse
If you had rooted, etc. I would say flash sbf and start over, but since you are stock, I would return it for a warranty replacement.
Can I do that even if I have owned it for 3 months?
Thanks!
I have the same exact problem but I have my mobile flashed, plus bought mine from eBay. Should it be a software issue?
darrycowl said:
Can I do that even if I have owned it for 3 months?
Thanks!
Click to expand...
Click to collapse
You have one year warranty through Motorola. See warranty section in the following:
http://www.motorola.com/staticfiles/Support/US-EN/Mobile%20Phones/ATRIX_4G/US-EN/Documents/StaticFiles/ATRIX_LG_68014203002A.pdf
If the phone is defective, you are covered. If it's accidental damage, you would have to use your phone insurance through your carrier.
Can't be accidental...Phone is working perfectly beside the charging issue and so far.
Only issue is it takes 1 full day to charge it from 10% to 100%
Last night I plugged my phone at 9pm (60%). It took 8 hours to have it fully charged...
Thanks for your reply, I guess I 'll check with ATT first :'( and Motorola then....
Did you already try charging with the phone off through USB on your desktop or laptop? Maybe the wall charger is defective.
Do a backup and perform a factory restore to see if it fixes it before shipping it out for warranty.
Goodluck!
darrycowl said:
Can't be accidental...Phone is working perfectly beside the charging issue and so far.
Only issue is it takes 1 full day to charge it from 10% to 100%
Last night I plugged my phone at 9pm (60%). It took 8 hours to have it fully charged...
Thanks for your reply, I guess I 'll check with ATT first :'( and Motorola then....
Click to expand...
Click to collapse
your battery and or phone is straight up defective, or something is wrong, needs to be replaced. no way should it take that long to charge. something go out of wack, and it sounds like faulty battery is failing, hence why it wont charge turned off AND takes forever to charge up when turned on.
Hey everyone,
I have a rogers branded razr and it suddenly died while I had it plugged in to charge. It had about 20% battery before it died, and it was plugged in. Nothing seems to bring my phone back to life. I've tried the power and volume down button together to no avail. The phone's LED light also flashes white every 15 minutes or so. Anyone have any suggestions before I take the phone back to get exchanged?
Sent from my GT-P7510 using Tapatalk
Doesn't seem to be looking good. I've had the device charging for over half an hour now and the razr is literally cold.
Same thing happened to me when my phone battery finished , its wouldnt charge with the USB charge from pc just a flashing white light would appear at front of phone , then i tried charging with the mains charger and it woke the phone back up from that whatever it was
led flashes white means charge problem? you may try something different.
Sent from my XT910 using XDA App
Just tried a different charger on the razr and nothing happened. Also tried my razr charger with my samsung galaxy s and it charges that just fine. Guess I'm taking this phone back Such a pity as it was such a great phone.
very died
My phone just died completely a week ago while plugged on my macbook usb port. The phone is new, o bought it last month and it's already dead? come on, i thought motorola had solved it's battery quality problem from more than 5 years ago. It can only be a battery problem right?
I'm really curious what should have caused this problem, because i'm afraid motorola can't guarantee this problem won't happen again! even if it takes a year! i'm worried to loose warranty and the battery fails again! and i bet it will!
Just can't believe how many people had this same problem!
I hope to receive a new phone from warranty or at least a new battery - and hoppefully better battery!
--
Unsatisfied costumer from BR!
Mauro.
I had received the white light of death as i call it on my razr. Basically the phone abruptly turned off and then would refuse to turn on. Plugging it into any computer/wall charger gave a solid white notification light which means the battery is too low to boot the phone. So i left it to charge for a few hours but no luck. Just took the phone back to rogers and they had it sent back for repairs and the notes showed that a Level 3 part was replaced. I'm assuming its battery related but it could be other hardware failure as well.
After updating to ICS I cannot charge my phone while it's off.
I always charge the phone during the night and never let it fully die but today I didn't see that the battery level is so low and my phone died now I cannot turn it on to charge it. I get constant reset, my LED flashes blue/red and it resets non stop.
2 nights ago forgot about that problem and woke up at 3 o'clock to find out that my phone has been restarting for about 4 hours.
Give any advice.
P.s. My girl's also with Neo, also updated to 4.0.4, same problem there...
A quick video to show the issue: http://youtu.be/ajwFwEeg0gY
DNDimitrov said:
After updating to ICS I cannot charge my phone while it's off.
I always charge the phone during the night and never let it fully die but today I didn't see that the battery level is so low and my phone died now I cannot turn it on to charge it. I get constant reset, my LED flashes blue/red and it resets non stop.
2 nights ago forgot about that problem and woke up at 3 o'clock to find out that my phone has been restarting for about 4 hours.
Give any advice.
P.s. My girl's also with Neo, also updated to 4.0.4, same problem there...
A quick video to show the issue: http://youtu.be/ajwFwEeg0gY
Click to expand...
Click to collapse
I just found out after reading your post that I have the same problem but I removed some app so don´t know if has anything to do with removed app!
Downgraded to GB and you can charge your phone normally. After be careful to don´t let your phone battery complete drain.
I am trying some roms besides official to see if I found out one that can allow charging in off mode. Is annoying this….
EDIT1: I just made a clean update from GB to ICS without removing any app or installing any different kernel and is charging in off mode.
So this behavior any something to do or with removed app or with different kernel installation!
Have to find out.
EDIT2: No. Is not Kernell issue or Super User that I just flash by CWM. So last option is any removed app or eventually any combination of factors.
Yes, I am in the process of downgrading, good thing is that we have two Neo's so I can use the other one's battery
Dudes! I managed to charge my phone but darn it wasn't easy.
Now one of these is on the way: http://www.ebay.com/itm/190586739151?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1423.l2649
Are you sure it's a hardware issue, because I've tried 4 different ICS ROMs (Stock ICS, JJDoctor's, KA20 and AOSP 4.0.4) and I've been able to charge my phone while off in all of them.
Maybe getting your phone to a service center will find the culprit.
Akath19 said:
Are you sure it's a hardware issue, because I've tried 4 different ICS ROMs (Stock ICS, JJDoctor's, KA20 and AOSP 4.0.4) and I've been able to charge my phone while off in all of them.
Maybe getting your phone to a service center will find the culprit.
Click to expand...
Click to collapse
Is not a hardware issue.
I also had the same problem but now I don´t!!!
I downgrade to GB and flash ICS again and problem is gone.
Why? Don´t know.
Probably is a combination of things.
I never said anything about hardware issue. At least don't remember it.
After flashing back to GB and upgrading to ICS the problem was gone until I removed all apps that don't use directly from system/vendor/app
Now I cannot charge again but hopefully I won't leave my battery to totally die again.
chargamon file nuff said
Sent from my Xperia neo using xda premium
Chargemon, if I'm not mistaken, is replaced when installing cwm. This means I should be facing this problem as well. Let me check...
Sent from my MT15i using XDA
EDIT: I couldn't replicate the problem. The phone started charging normally when off. A few seconds in the light went from green to red, but I think it recalculated the battery from 90% to 89%, hence the switch. Perhaps this only happens when the battery is fully drained?
Last night I installed 7-22 JB kt Kernel over 7-20 CM 10 (wiped cache, dalvik, and fixed permissions) and had an extremely strange issue. I plugged my phone in and all was good, charging ect. When I went to sleep I had my phone plugged in to charge since battery was quite low. I woke up and picked up my phone to check emails and my phone was off. I booted it back up and noticed I only had 7% left on batt. So I checked battery usage in settings and saw a bunch of spaces like the phone was turned off then back on numerous times (50+ times). and in between restarts were marks on charging bar too. So I went out to do my daily things and charged my phone. (it would only charge to 60%all day) I used my phone alot and the battery died because I was not near a charger. Now phone will vibrate and led will flash but not charge. I cant get into download mode either. I'm hoping its just a glitch with my battery or sonething but I'm getting no response from phone after it vibrates.
Edit: I have ss of battery but cant access phone
U can try zo pull out the bat for at least 10 minutes then insert it back and see if that fixes your issue got that once in the past on my sgs2 while flashing a corrupted 3 part rom and fixed it this way
Sent from my GT-I9100 using xda developers app
Tallustus said:
U can try zo pull out the bat for at least 10 minutes then insert it back and see if that fixes your issue got that once in the past on my sgs2 while flashing a corrupted 3 part rom and fixed it this way
Sent from my GT-I9100 using xda developers app
Click to expand...
Click to collapse
Ok, trying that now will respond in about 1/2 hour to try and let battery charge some.
battery still won't charge at all.
So apparently it did work cause its now on. It turned back on on its own.
Sent from my SAMSUNG-SGH-I747 using xda premium
Hey, guys!
I've had my I9100 for almost 3 months now. Everything was working fine till last week. I was charging my phone, left it overnight and when I woke up in the morning, unplugged it and it didn't turn on. Thought the phone bricked by itself but when I connected a home-made jig I have it turned on but when it booted the battery was 0%.
Did some research around here and connected it to a 1A charger and left it charging (phone off) for an hour and that fixed the problem. But Two days ago, every time I use my phone and the battery discharges till 60%, the screen flickers a tiny bit and the phone turns off. When I try to turn the phone on, it gets to the booting animation and then it turns off. Sometimes it would boot and the battery indicator would show a charge of 13% or even 1%. It turns on and stays on if I connect it to the charger and let it charge but when I unplug it, it would do the same when it gets the 60%.
The only way I've made it go under 60% charge is if I wipe the batt stats when is charged and when I re-charge it, goes back to the 60% issue. I've been thinking about buying a new battery but I'm not sure if is the phone or the battery and came here to ask.
Will try to borrow a battery from a friend today and see if the problem persists.
Any help will be much appreciated.
Edit: I'm running Jellybam 7.2.0
Goto stock and use it for couple of days.
Sent from my GT-I9100 using xda app-developers app
Sagar Khanapurkar said:
Goto stock and use it for couple of days.
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
I swapped batteries with a friend that also has a stock I9100 and my battery did the same to his phone. Guess is time to get a battery replacement.
Daneru said:
I swapped batteries with a friend that also has a stock I9100 and my battery did the same to his phone. Guess is time to get a battery replacement.
Click to expand...
Click to collapse
hi, i am actually facing the same problem as you. i got my i9100 for around 3 months now. 1 month ago i updated to stock jelly bean 4.1.2. it was only until last week when the battery issue surface. i had my phone charged to 100%. switched it off for the night. when i attempt to switch it on again in the day, the phone would not start up and reflects that its battery level is 0%. for subsequent days i have observed the following:
First the phone can never be fully charged. it will reflect that the charge is complete and request to remove the charging cable.
Secondly, i realized that when i removed cable, the notification to remove the cable did not disable.
Lastly, when i restart my phone, the battery level will drop to 70 - 80% range. Currently i am suspecting its a software issue. trying to install a updated stock rom now.
One more issue. whenever i switch off my phone, the giant battery logo will keep appearing in the middle of the black screen. i will not be able to switch on the phone unless i enters its recovery mode and select "reboot now manually". maybe you can verify if you have the same issue with your faulty battery? i am currently trying to troubleshoot the root of my battery problem.
any help is appreciated!
oklono said:
hi, i am actually facing the same problem as you. i got my i9100 for around 3 months now. 1 month ago i updated to stock jelly bean 4.1.2. it was only until last week when the battery issue surface. i had my phone charged to 100%. switched it off for the night. when i attempt to switch it on again in the day, the phone would not start up and reflects that its battery level is 0%. for subsequent days i have observed the following:
First the phone can never be fully charged. it will reflect that the charge is complete and request to remove the charging cable.
Secondly, i realized that when i removed cable, the notification to remove the cable did not disable.
Lastly, when i restart my phone, the battery level will drop to 70 - 80% range. Currently i am suspecting its a software issue. trying to install a updated stock rom now.
One more issue. whenever i switch off my phone, the giant battery logo will keep appearing in the middle of the black screen. i will not be able to switch on the phone unless i enters its recovery mode and select "reboot now manually". maybe you can verify if you have the same issue with your faulty battery? i am currently trying to troubleshoot the root of my battery problem.
any help is appreciated!
Click to expand...
Click to collapse
Your battery is probably damaged too, since everything was fine for almost 3 weeks, as you mentioned. If it was a software issue, I guess it would have caused problems since you updated the phone. I'd recommend you to check if your battery is swollen: take the battery off, put it on a flat surface and try to spin it. If it spins a lot, then it is swollen and you need a replacement.
Hope this helps