Exchange bug? - Galaxy S III Q&A, Help & Troubleshooting

Set up my works Exchange account on the S3 and suspected it was causing high battery drain.
Selected some 'sleep time' from within the application and then also selected Manual Update so I could save battery. It appears manual doesn't change anything though as my mail still comes through unless I deactivated the account completely?
Anyone else have this issue.?
Sent from my GT-I9300 using Xparent ICS Tapatalk 2

WhiteHartMart said:
Set up my works Exchange account on the S3 and suspected it was causing high battery drain.
Selected some 'sleep time' from within the application and then also selected Manual Update so I could save battery. It appears manual doesn't change anything though as my mail still comes through unless I deactivated the account completely?
Anyone else have this issue.?
Sent from my GT-I9300 using Xparent ICS Tapatalk 2
Click to expand...
Click to collapse
That wouldn't be a bug in Exchange causing the issue.
It is, most likely, because ActiveSync, which is what Exchange uses to communicate with your phone, is a server-side "push" technology. This means that your phone, most likely, has WiFi and/or your Internet services "always on" to accommodate ActiveSync. ActiveSync doesn't work like Blackberry where the client-side does all of the control/communication (pull technology). It is all done server-side, which means that the phone has to always have an Internet connection, either through WiFi or the phone Internet services, to be ready to accept incoming information from ActiveSync.

Thanks for the reply - so the option to manually retrieve mail is pointless then as it going to get pushed whether I want it or not?
Sent from my GT-I9300 using Xparent ICS Tapatalk 2

After posting my response, I decided that it could be a little bit clearer, so here goes.
Blackberry (BES specifically), IMAP, POP3, SMTP, etc, the client side, in this case the phone, is in control of all of the message synchronization. Meaning that every n number of minutes/hours/days it opens up an Internet connection and says, "Do you have anything for me? If so, send it now." That's client-side pull technology.
ActiveSync, on the other hand, the server (in this case the Exchange Client Access Server), sends out the info, via AvtiveSync, every time something new comes in to your Exchange mailbox. This happens "real-time" rather than every n number of minutes. This means that the client side, in this case the phone, must have an "always on" Internet connection, either via WiFi or the phone's Internet service, to accept these "real-time" updates. This is server-side push technology.
Server-side push technology, by its very nature, causes the client-side, in this case the phone, to consume more battery since the WiFi and Internet "radios" must always be on.
I hope that this makes more sense than my last post.
---------- Post added at 11:33 AM ---------- Previous post was at 11:28 AM ----------
WhiteHartMart said:
Thanks for the reply - so the option to manually retrieve mail is pointless then as it going to get pushed whether I want it or not?
Sent from my GT-I9300 using Xparent ICS Tapatalk 2
Click to expand...
Click to collapse
Correct. The server is the controlling "party" in the paired relationship.

WhiteHartMart said:
Set up my works Exchange account on the S3 and suspected it was causing high battery drain.
Selected some 'sleep time' from within the application and then also selected Manual Update so I could save battery. It appears manual doesn't change anything though as my mail still comes through unless I deactivated the account completely?
Anyone else have this issue.?
Sent from my GT-I9300 using Xparent ICS Tapatalk 2
Click to expand...
Click to collapse
I ran the same tests on the S3. I'm syncing 3 exchange accounts.
Email exchange service drains the battery really fast ...
Nearly half of the battery is used (battery stats) for this process only [47%].
My battery cannot last:
- on 3G networks, more than 5 hours.
- on WiFi, it goes up to 8 hours.
I used to sync the same exchange accounts on 2 other Samsung devices: Captivate Glide and Galaxy Note - both running Android 2.3.5/2.3.6
=> no issues with the sync services draining the battery.
IMHO, this is not only linked to the Activesync technology, it is also linked android release and the way email exchange service is made/configured (or runs).
There might be some tweaks or possible patch for this service...
But don't know what or where, yet ...
My 2 cents ...

The phone keeps at least one connection to Google open at all times (C2DM push) when it has a network connection.
Open and half-open connections do not really cause high battery drain since your device can (and will) go to lower power states and switch the network to fast dormancy which is a sort of periodic polling for new data.
A scientific article about the topic can be found here: Link (PDF)
The relevant part is in footnote 4 of paragraph 4.1.2
In fact, even at IDLE, a handset periodically wakes up to listen for incoming packets on the paging
channel. If a downlink packet happens to arrive between two paging occasions, it will be delayed until the next paging occasion
Click to expand...
Click to collapse
Additionally that IMAP is poll-only is not entirely correct. While IMAP itself is usually only used as PULL (client requests, receives, closes connection) many servers support the IMAP IDLE mode (client requests, receives, waits for new data, receives, waits, ...) which is a real push technology.
(Technically it differs from Google's C2DM which in fact is HTTP (Comet) long-polling and not true pushing)
I've noticed a high battery drain on Exchange too, even if the account was disabled. It's unrelated to how the phone is connected (Wifi,3G,2G) and _seems_ to get lower when no data connection is open.
It will only go away if the account is removed and seems to caused by the app waking up all the time even if not needed. Thirdparty apps and stock Android do not seem to have this issue - at least my S1 did not.
(I haven't tested on the S3 with a non-stock app yet)
Btw my Exchange server is a patched Z-Push IMAP/SMTP<->Activesync converter from their trunk with Exchange2007 capabilities.

Yes, there HAS to be a bug in the exchange app on this phone.
I got my phone a month ago, and have had no issues with battery drain and high data usage with Exchange what so ever. Until this weekend.
All of a sudden, with no change in the settings at all, my battery all of a sudden just lasted 5-6 hours. It got really warm too. Then after a day or so, I got a message that my monthly limit of data was reached. I didn´t believe this at all since I had more than 500 MB left on my limit the day before.
But when I checked the settings, I was shocked to see that this was true indeed. And it was "exchange services" that caused this. It had downloaded about 600-700 MBs over this short period, thus (of course) causing my battery to drain quickly, and I will now get a nice bill from my phone company for over use of data
As I said. No changes to the settings were done. This happened over night. And of course this has to be a bug in the app, not a server-issue. No one else in my company, as far as I have heard, had had this issue (yet), but after googling I can see that this actually is a problem for many, with different phone brands.
It seems like google has got complains about this, but there has not been released a fix, which is totally unacceptable. I now have had to turn of my mail sync to prevent the data usage to go insane, and my phone to get warm, slow and quick battery drain.
If this isn´t fixed quickly, I will uninstall Exchange services from my phone (have root), and install Touchdown instead.
Here is the problem discussed:
productforums.google.com/forum/#!topic/mobile/tCA92MdBTmc
- but with no solution.

Issue was resolved by deleting account and reinstalling it. But I had to do it twice before it worked.
I also cleand the Exchange Services App with the tool SD Maid before I reinstalled my account the second time.
My battery is back to normal, and no more crazy data usage.

Related

Battery drainage during flightmode

Good morning xda-users.
ive got a questions - as already mentioned in topic - concerning battery drain during flightmode.
As everbody knows in flightmode all connections are off, which can save a bit of battery.
But what about programms, that are configured to get information over and about the connection. E.g. email sync every 2 hours from 2 imap accounts, time sync and especially WMLonglife which I configured that it cuts off the internet connection when its 60 seconds in idle -> so WMLonglife have to check every 60 seconds if programm is using the internet connection, if not wmll disables the connection.
would it be worth to disable that processes over night or wouldnt it be worth concerning battery drainage.
greetz Jan
For the email, you can just adjust the off-peak times so that emails are not checked at night.
I'm not sure if your question was regarding not running wmll at night so that it doesn't drain the battery when it runs it's checks? If that is the case then I don't think you have anything to worry about as I don't think that it checks every 60sec, as that would be wasteful. I'm guessing instead it only checks if the data connection is active, so if data is off, it doesn't do anything. Also, I'm guessing that the way it checks for data, it barely adds any drainage whatsoever; you might want to ask the app developer the specifics there.
Thanks for ure reply, regarding email retrieval times...didnt find an option to configure a timespace when I want to receive the mails...As mentioned im using 2 imap accounts...earlier when i was using pop3 accounts like hotmail there was an option to confgure it...
Last night I disabled alle data connections at wmll: lost 2% of battery.
Two days ago with email syncing every 2 hours, time syncing, facebook syncing, wmll ive lost 6% in flightmode.
I think I will code an programm for me, which disables the useless data services during flightmode.
Thanks anyway
greetz jan

Phantom data usage (and lots of it)

Have any of you seen your usage spike pretty heavy using this atrix? I've been on wifi 95 percent of the time i've used this phone, and 90 percent of that was my home wifi. The other 5 was at an AT&T hotspot at the airport, but I was told that was separate from my 2gb datapro plan. At home on my wifi I use the pants off of it, because i'm not being billed by AT&T (youtube, market, TI backups, etc) and at the AT&T hotspot I only did very light web browsing for ~30 minutes. My usage for cell data is sitting right around 375mb since 2-24 (bill cycle date) and there is simply no way i've used that much cell data. A call to AT&T got me the response that "you've sent a LOT MMS messages", but i told the guy at a max of 300KB per message i'd had to have sent a TON, and my understanding was that all messaging data throughput came from the arm and leg i'm using to pay the messaging unlimited plan, NOT the Datapro side. I haven't tethered (although I have added the tetherhack APN settings) nor have gremlins invaded my bedroom in the middle of the night looking to pull down 242 megs..Looking online I see this:
03/01 02:31 AM wap.cingular Internet/MEdia Net Sent 242921KB.....
That's the bulk of it. There were some other transfers in the 10s of megs during the dead of night, but this was unattended cell usage again, and i'll reiterate i'm on wifi whenever i'm home.
How out of the ordinary is that compared to what you're seeing?
Full disclosure-I have probably used 20-40 megs with of cell data (texted based mobile web, email, small apps) and that usage pattern is corroborated by the remainder of my unbilled usage. This is primarily regarding the heavy overnight usage seen.
rx7freak said:
Have any of you seen your usage spike pretty heavy using this atrix? I've been on wifi 95 percent of the time i've used this phone, and 90 percent of that was my home wifi. The other 5 was at an AT&T hotspot at the airport, but I was told that was separate from my 2gb datapro plan. At home on my wifi I use the pants off of it, because i'm not being billed by AT&T (youtube, market, TI backups, etc) and at the AT&T hotspot I only did very light web browsing for ~30 minutes. My usage for cell data is sitting right around 375mb since 2-24 (bill cycle date) and there is simply no way i've used that much cell data. A call to AT&T got me the response that "you've sent a LOT MMS messages", but i told the guy at a max of 300KB per message i'd had to have sent a TON, and my understanding was that all messaging data throughput came from the arm and leg i'm using to pay the messaging unlimited plan, NOT the Datapro side. I haven't tethered (although I have added the tetherhack APN settings) nor have gremlins invaded my bedroom in the middle of the night looking to pull down 242 megs..Looking online I see this:
03/01 02:31 AM wap.cingular Internet/MEdia Net Sent 242921KB.....
That's the bulk of it. There were some other transfers in the 10s of megs during the dead of night, but this was unattended cell usage again, and i'll reiterate i'm on wifi whenever i'm home.
How out of the ordinary is that compared to what you're seeing?
Full disclosure-I have probably used 20-40 megs with of cell data (texted based mobile web, email, small apps) and that usage pattern is corroborated by the remainder of my unbilled usage. This is primarily regarding the heavy overnight usage seen.
Click to expand...
Click to collapse
For them to claim it was from MMS is just obsurd... I dont see how thats possible... I text heavily - around 5k texts a month, but its covered by unlimited texting... I rarely go over 400mb of data - but i use it alot.... From what you described, something strange IS going on - id call AT&T back and demand a supervisor, and keep working up the chain until you figure it out or have broken your foot off in someone's @$$
Coming from an N1 with the unlimited plan I never watched/had to watch my usage before, but now that I have to I am like a hawk. Nobody at AT&T seems to know why; they've offered to get me with the handset repair folks, but when I tell them that these xmitted packets must come from somewhere and go somewhere (in or out) that it doesn't just "happen." It's not like I'm wasting a period of dialup. Unfortunately I woke up to a dead phone this morning so I couldn't see if something was pegged in the battery usage log.
Thanks for the reply, I'll keep at 'em.
Out of curiosity are you running:
Latitude
Facebook (how often does it refresh?)
Twitter (again, how often does it refresh? Syncing contacts?)
Social Messaging on MotoBlur
Google Reader
Google Books
Exchange Push Email
Google Voice
Any other MotoBlur accounts
Sync Contacts with Google
Android Market
Or any other app that syncs with the cloud
My point is, Android syncs WAY MORE data than any other OS. It is tied to cloud services at its very core. Everything we do with these phones use data. If you run one or more of any of these apps you will use a lot more data than the iPhone or other phones do.
Also, for those seeing late night data, all of these items check throughout the night. And if you have many of them running, you will have lots of data sycing through the night.
Try Settings/Data Manager/Data Delivery/Social Applications/Sync over Wifi Only
And see if you still have lots of data used at night
Also when the screen goes off so does wifi unless you set it to never disconnect. Meaning nightime data.
snlu178 said:
Out of curiosity are you running:
Latitude
Facebook (how often does it refresh?)
Twitter (again, how often does it refresh? Syncing contacts?)
Social Messaging on MotoBlur
Google Reader
Google Books
Exchange Push Email
Google Voice
Any other MotoBlur accounts
Sync Contacts with Google
Android Market
Or any other app that syncs with the cloud
My point is, Android syncs WAY MORE data than any other OS. It is tied to cloud services at its very core. Everything we do with these phones use data. If you run one or more of any of these apps you will use a lot more data than the iPhone or other phones do.
Also, for those seeing late night data, all of these items check throughout the night. And if you have many of them running, you will have lots of data sycing through the night.
Click to expand...
Click to collapse
I get your point about everything being tied to cloud services, but 242MB for anything OTA is a bunch, short of several firmware updates in a row (that line I posted from my online account manager is for one session only, I've continued to have a few others in the 10s of MBs that night and ongoing since my OP) is a bit excessive. I have around 40 contacts, about 8 have photos that sync from google, another 10 have facebook sync photos...there's no way my contact list or any other text only sync application would rack up that much usage. And these are times when I'm home, usually asleep, and have fallen asleep with wifi on.
I will change the sync settings to wifi only to see if there is any change, thank you for the suggestion Deminjeans.
I did not know I lost my wifi connection when the phone went into standby. I'll set it to stay connected. Thank you snlu178.
Josh

[Q] Synch interval with gmail?

So I tried to get my work to get me a blackberry because I need to check my work email when I am not there at nights, weekends, etc. They saw I had a thunderbolt but I tried explaining how the battery wouldn't last. Well that wasn't good enough so today I synched my works email (corporate gmail account) to my phone and I am getting the push notifications just like I wanted, and the battery is terrible just as I said it would be. Is there any way to adjust how often it checks for new mail to push notifications through? I feel like there has to be some way but I searched and found nothing for the thunderbolt. Any help is appreciated.
Thanks
Not sure if this would work for you, but you could go into your accounts & sync setting and uncheck the autoupdate for your google business account (since I don't have one, not sure if it will allow you separate out google accounts). Then only go in and manually sync it when you need it?
The only thing with that is I have to manually sync which defeats the purpose of it
Sent from my ADR6400L using XDA Premium App
How much mail do you actually get pushed?
I get quite a bit of mail to my regular google account because I've tied all my other accounts to my google account and I don't have any real issue with extreme battery drain?
I had an android since the G1 first came out and with each successive phone I've gotten, I've never noticed that mail is a real big battery drain on any of them.
I would say 15-20 mails a day. However one of our clients is west coast based so I tend to get a lot after I leave work. This is definitely a battery killer by multiple hours. I'm going to try my damndest to get a blackberry and show them how awful it is but I need something in the mean time to get me through the day. My phone didn't last 9-6 today
I can't believe something as simple as an interval adjustment isn't built into the gmail app. I searched all over and several people have asked this but there is never a solution. I wonder if I could use another email app that is adjustable instead of the official gmail app.
The easiest solution is to check one of the apps, such as Juice Defender, that can turn off your network connection when not in use. You can set them to periodically enable them to turn data back on to allow things like emails to come through.
And GMail push notifications act just like Blackberry-style push notifications of email. It isn't constantly checking the server for new emails. It gets notified only when new emails arrive. Something else is likely causing your battery problems, not the push notifications. I'd check some of the battery threads around for other tips to increase battery life before making any major changes.
I've never heard of email being the culprit to any battery problems, so you might want to see if there are some rogue apps you have that are causing this battery drain.
As for email, I use Tasker. I have a profile that turns auto-sync on at 6:15 AM and every three hours after that at a quarter past, then I have a profile that turns auto-sync off at 6:17 AM and every three hours, so I only get email at a quarter past, every three hours
Not sure how elegant of a solution this is for you as you work for a company and might have some emails that you need to respond to ASAP.
joshnichols189 said:
As for email, I use Tasker. I have a profile that turns auto-sync on at 6:15 AM and every three hours after that at a quarter past, then I have a profile that turns auto-sync off at 6:17 AM and every three hours, so I only get email at a quarter past, every three hours
Click to expand...
Click to collapse
I use Tasker as well, with it checking only between 6:30am - midnight. However, I check mine every 20 minutes normally. If they need to get in touch with me faster than that, they should have called in the first place. I played with Juice Defender prior to discovering Tasker though, and it is much easier to set up.(Just not nearly as powerful as Tasker, which I love playing with)
rotorocker said:
I can't believe something as simple as an interval adjustment isn't built into the gmail app. I searched all over and several people have asked this but there is never a solution. I wonder if I could use another email app that is adjustable instead of the official gmail app.
Click to expand...
Click to collapse
Push is more efficient than interval, that is why you don't see interval adjustments.
Well as others have said, I don't think it's the emails causing your issues. I get way more emails than that in a day and my phone comes off charger around 5am and doesn't usually get back on a charger until at least 9pm or later. I'm not saying I still have half a charge left, but I also don't have my phone yelling at me to plug it in either because it's low.
Hmm good to know about how those push notifications work. I guess it's just a coincidence that when I synched my email a couple days ago that I noticed the battery went noticeably down. I might try out tasker though. Thanks
It could have been also your signal strength when you were trying to sync that could have caused a bigger drain.
If you had a weak signal, your phone would have been trying to "juice" up the connection to keep you connected resulting in a larger than normal battery drain.
Just a thought.
this is true since I moved from central jersey (manalapan) to North Jersey (wallington) I am now in 4g constantly and maybe I should look into switching to 3g for a bit.

[Q] Transformer Prime Battery Issues

Sorry if this has done the rounds, but im new to forumn and none of the posts seem to have all my symtpoms.
I bought a few weeks ago a tf201. everything is great, bar two points.
1) - battery life is emmense when docked on the keyboard and in use, and undocked. BUT when i leave it docked it just seems to refuse to go to sleep and manages to chew up just about all the battery overnight. from the battery monitor in settings the wifi and screen stay on overnight so it loose 5-10% or so an hour.. not great
2) not sure if this is related to the above, but again only happens when docked. if it does go to sleep (i think). when i come to wake it, nothing happens. in the end i have to press the power and volume buttons to reset it, then it wakes back up again. interestingly when its dones this it doesnt appear to have lost much battery charge.
So it seems that either it doesnt want to sleep, or if it sleeps, it sleeps a little too much.
im running the latest OTA ICS update as of last week and havent got that much installed widget wise etc. Ive been pouring over the forums for people with similar issues and the nearest i can find is people recomending using flight mode apps to keep the tablet from completely sleeping. this sort of works but the batteries then need charging every 2-3 days, which is better than daily but not great.
any pearls of wisdom as this for me is ruining an otherwise great device...
ianc24 said:
Sorry if this has done the rounds, but im new to forumn and none of the posts seem to have all my symtpoms.
I bought a few weeks ago a tf201. everything is great, bar two points.
1) - battery life is emmense when docked on the keyboard and in use, and undocked. BUT when i leave it docked it just seems to refuse to go to sleep and manages to chew up just about all the battery overnight. from the battery monitor in settings the wifi and screen stay on overnight so it loose 5-10% or so an hour.. not great
2) not sure if this is related to the above, but again only happens when docked. if it does go to sleep (i think). when i come to wake it, nothing happens. in the end i have to press the power and volume buttons to reset it, then it wakes back up again. interestingly when its dones this it doesnt appear to have lost much battery charge.
So it seems that either it doesnt want to sleep, or if it sleeps, it sleeps a little too much.
im running the latest OTA ICS update as of last week and havent got that much installed widget wise etc. Ive been pouring over the forums for people with similar issues and the nearest i can find is people recomending using flight mode apps to keep the tablet from completely sleeping. this sort of works but the batteries then need charging every 2-3 days, which is better than daily but not great.
any pearls of wisdom as this for me is ruining an otherwise great device...
Click to expand...
Click to collapse
Maybe try setting WiFi on sleep to never under the advanced WiFi settings?
Sent from my PG86100 using xda premium
Email Accounts set to "push"
Email clients connecting to Exchange usually have a "push" option that continuously syncs with the mail server. Some of them (like Touch down which is what I use) allow you to set off work times when it won't be polling the server so I set it not to poll between 10:00 PM and 6:00 AM.
Also, look at the accounts and sync area in the settings and see what other stuff is being synced. I had no idea until I looked just now how much stuff is getting synced under my gmail account. It's not just mail and calendars like I thought but also a long list of other things.
Then, looking under "Backup and Restore" in the settings, I'm seeing that it's doing a "backup app data, wifi passwords, and other data to google servers". I'm assuming that means all my mail etc. When I first set up the tablet a couple of days ago I noticed that all the wifi connections from my Droid 3 showed up so that was the first time I realized that my phone must be doing this too...
That's a security issue in that by my employer's rules, sensitive company data isn't supposed to be stored on other people's servers so my exchange data really should not be backed up to google. And it doesn't make any sense to do that anyway. If one of my devices dies and gets replaced, when I configure the account on the new device, all the data will sync from the mail server anyway.
The point being that I'm discovering that there is a huge amount of stuff being synced from my android devices that I didn't even realize. That could be bogging down the network (particularly if on a connection that's slow to begin with) and also causing battery drain.
I'm experimenting with turning a lot of stuff off that I don't figure I need - both for the phone and the tablet - to see what difference it makes.
ratman6161 said:
Email clients connecting to Exchange usually have a "push" option that continuously syncs with the mail server. Some of them (like Touch down which is what I use) allow you to set off work times when it won't be polling the server so I set it not to poll between 10:00 PM and 6:00 AM.
Also, look at the accounts and sync area in the settings and see what other stuff is being synced. I had no idea until I looked just now how much stuff is getting synced under my gmail account. It's not just mail and calendars like I thought but also a long list of other things.
Then, looking under "Backup and Restore" in the settings, I'm seeing that it's doing a "backup app data, wifi passwords, and other data to google servers". I'm assuming that means all my mail etc. When I first set up the tablet a couple of days ago I noticed that all the wifi connections from my Droid 3 showed up so that was the first time I realized that my phone must be doing this too...
That's a security issue in that by my employer's rules, sensitive company data isn't supposed to be stored on other people's servers so my exchange data really should not be backed up to google. And it doesn't make any sense to do that anyway. If one of my devices dies and gets replaced, when I configure the account on the new device, all the data will sync from the mail server anyway.
The point being that I'm discovering that there is a huge amount of stuff being synced from my android devices that I didn't even realize. That could be bogging down the network (particularly if on a connection that's slow to begin with) and also causing battery drain.
I'm experimenting with turning a lot of stuff off that I don't figure I need - both for the phone and the tablet - to see what difference it makes.
Click to expand...
Click to collapse
The exchange DATA, meaning your actual mail does not get backed up explicitly anywhere with vanilla Asus/Google ICS Firmware. What it backs up is account settings, and the options you select. Backing up all your mail would be awesome (under the right circumstances, such as when you need that backed up, and some apps will do so, but generally for a fee.
OP, for battery concerns, make sure that in settings, Asus Customized setting that "Mobile Dock Battery Saving and "Disconnect network during sleep are both selected. The latter option stops most or all synching when sleeping.
It sounds like you are experiencing SOD (Sleep of Death) not quite as horrible as it sounds, but if you have to push power button and or/ Power + Volume for 8-10 seconds to get it bac, does it then vibrate and reboot, or just come back to the Homescreen imediately? If it's the first one, look up SOD. I have had only ONE event since .28 rolled, and before that perhaps a dozen on .21, and NONE before that so it's due to SOME recent changes to firmware, at least in my case. Interestingly, I was able to stop it on .21 by disabling the same option we have been discussing. The two battery savers in Asus customized, and WiFi, Advanced: "Keep WiFi on during sleep" (You have to hit the "three dot" menu and choose advanced from WiFi Settings.
Anyway keep us posted, and let me know if you have SOD, or just a deep sleep - if you REALLY want to know how often and how long your tablet spends in deep sleep get CPU Spy (no root require, I believe) and after several hours, it will let you know what the CPU has been doing, for what percent of that time. it is an AWESOME way to determine how much deep sleep you are experiencing with the device.
My battery is not really satisfying.. though i uses only 15% brightness, it sucks up my battery like hell... 10% decrease in an hour... is this normal?
Sent from my Transformer Prime TF201 using xda premium
skarfreak said:
My battery is not really satisfying.. though i uses only 15% brightness, it sucks up my battery like hell... 10% decrease in an hour... is this normal?
Click to expand...
Click to collapse
10% in one hour of using?? so 10 hours???
I guess you should be more than satisfied........:good:
possible win
Many thanks for the suggestions.
I think i was get the dreaded sleep of death as when it slept to 'wake' it i had to reboot it.
Ive run through all the suggestions here + a few suggestions from the forumns, setting wifi to never, adjusting the dock battery usage, checking my sync options. In sheer frustration i removed all widgets and removed a shed load of apps (both pre-installed and ones that i had installed) installed cpu spy and tested. interesting that it appears to be ok now. charged the dock and transformer up on firday night and its still got juice today, all be it that dock is nearly dead and the transformer has 80%+ thats with 2-3hrs use every day and obviously sleeping...
one thing i did note. when it was docked before and 'sleeping' in the transformer battery was low it would charge for long period when it was sleeping? it doesnt seem to do that now. if the transformer battery is low and i sleep it. the power \ charge light stays on for 10-15 mnutes then goes off.. so def looks like something was keepign it awake.
go to settings/asus customized settings and scroll down to battery saving and check the two power saving settings :good:

Hotspot turning off by itself

Im really loving my Mate 10 Pro, but im having a really annoying issue.
When i turn on my wifi hotspot, i am able to connect any laptop, and use the internet, but after an amount of time, that i have not measured exactly, the hotspot turns off by itself. It happens within minutes, probably 5 or 10.
I have set the automatic timeout to off, and the amount off data used to infinite, but it still happens.
Any1 facing the same issue or have a solution for it?
PlaiBOi said:
Im really loving my Mate 10 Pro, but im having a really annoying issue.
When i turn on my wifi hotspot, i am able to connect any laptop, and use the internet, but after an amount of time, that i have not measured exactly, the hotspot turns off by itself. It happens within minutes, probably 5 or 10.
I have set the automatic timeout to off, and the amount off data used to infinite, but it still happens.
Any1 facing the same issue or have a solution for it?
Click to expand...
Click to collapse
Deleted
If I recall correctly (read about this somewhere) this only happens if you have more than one google account configured on your phone.
daniello8 said:
If I recall correctly (read about this somewhere) this only happens if you have more than one google account configured on your phone.
Click to expand...
Click to collapse
I only have my own account on my user. But i have seperate account with another google account attached. But as it is on another user, it shouldnt affect my user, right?
PlaiBOi said:
I only have my own account on my user. But i have seperate account with another google account attached. But as it is on another user, it shouldnt affect my user, right?
Click to expand...
Click to collapse
Try it out .. like I mentioned I have no own expertise on this.
i have the same issue. it is VERY irritating. I have contacted Huawei who have told me to reset network settings. Which I have, to no avail. I DO have the private user set up as a work space.
I have one other google account set up - will delete and see if that helps.
But i didnt have this issue with my samsung s7. I note that huawei battery optimisation may be militantly destroying anything that runs in the background.
FYI i have timed the switch off after about 5-6 minutes
---------- Post added at 10:49 AM ---------- Previous post was at 10:46 AM ----------
seems to be a very Huawei problem:
https://www.reddit.com/r/Huawei/comments/8bx7ye/hotspot_turning_off_automatically/
Yeah, I think it is the battery management being trigger happy. It happens to me to many background apps. VERY annoying.
I couldnt find what "app" it would be that I could manage manually as its a system process.
I think i might have found the solution to my own problem.
I had 2 users on the phone, and the other user, which is my girlfriends profile, seem to be the culprit the kept shutting the hotspot off.
So the issue seem to be gone after i set the hotspot to not turn off on her profile.
you could check out FoxFi app as a workaround
I have another user set up but as a work profile. It doesnt actually have the hotspot icon or option on that profile at all. Huawei support gave two options. One is to clear the partition cache and the other to factory reset. Done the former and need to test it properly. Huawei offer factory reset too easily (on another issue I had - try a portrait panorama and see - it comes out unfocused /blended beyond the bottom third)
I had this problem also.
Solution was turning on Hotspot for unlimited time in private area profile.
yes - that was the solution, which I educated Huawei about. He responded to say its a battery saving option to switch off after a certain time - yes, i know. but it should warn you that the private user settings ALSO count

Categories

Resources