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I have been an AT&T customer for 9 years now and still have my original voice plan which has since been replaced by more expensive plans. I initially tried to upgrade from my iphone 3s to the SG2 via the internet but I could not get the $199 price. I called into Small Business Support (my account is linked to my company's so I get a discount on my monthly bill). AT&T support said that my voice plan was so obsoleted so I would have to upgrade to a current plan. However, to even get close to the minutes I have, I would have to pay about $25 more a month. On top of that, I would lose my true unlimited data plan I had with my iphone 3gs. I told the rep I have a been a customer for 9 years, yada, yada but they would not budge.
Feeling pretty mad about the situation I walked into an AT&T store, chatted up some young kid, got my $199 upgrade, kept my voice and data plan.
Moral to the story, do not upgrade over the net or phone. The folks on the phone are trained to read from a script and not deviate at all. It may be less convenient, but go into a store, talk to someone. I have found people at the stores are almost always willing to "pull some strings" and work with you.
tboooe said:
I have been an AT&T customer for 9 years now and still have my original voice plan which has since been replaced by more expensive plans. I initially tried to upgrade from my iphone 3s to the SG2 via the internet but I could not get the $199 price. I called into Small Business Support (my account is linked to my company's so I get a discount on my monthly bill). AT&T support said that my voice plan was so obsoleted so I would have to upgrade to a current plan. However, to even get close to the minutes I have, I would have to pay about $25 more a month. On top of that, I would lose my true unlimited data plan I had with my iphone 3gs. I told the rep I have a been a customer for 9 years, yada, yada but they would not budge.
Feeling pretty mad about the situation I walked into an AT&T store, chatted up some young kid, got my $199 upgrade, kept my voice and data plan.
Moral to the story, do not upgrade over the net or phone. The folks on the phone are trained to read from a script and not deviate at all. It may be less convenient, but go into a store, talk to someone. I have found people at the stores are almost always willing to "pull some strings" and work with you.
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Call again. You are grand fathered in for unlimited data. They have to let you keep your rate plan and unlimited data.
Sent from my SAMSUNG-SGH-I777 using XDA App
seh6183 said:
Call again. You are grand fathered in for unlimited data. They have to let you keep your rate plan and unlimited data.
Sent from my SAMSUNG-SGH-I777 using XDA App
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I called 3 times, talked to 5 different people...wasted over an hour and got no where. Walked into a store and walked out 15 min later with my SG2 and my grandfathered voice and data plan.
I had a similar experence......I had a HTC Inspire, and damaged it. So I needed a new phone. I called AT&T but they said I had to pay full price reguardless if I wanted to resign or not. Now keep in mind I am not up for a upgrade so I figured that was fair.
I couldnt wait for the phone to come in the mail and being I was paying full price I may as well go to the local store. I went to my local AT&T, and the guy there hooked me up with the upgrade price.
So I was able to get a better deal by walking into the local store even after I was told "no sir, sorry you have to pay full retail price. There is nothing we can do"
kezell said:
I had a similar experence......I had a HTC Inspire, and damaged it. So I needed a new phone. I called AT&T but they said I had to pay full price reguardless if I wanted to resign or not. Now keep in mind I am not up for a upgrade so I figured that was fair.
I couldnt wait for the phone to come in the mail and being I was paying full price I may as well go to the local store. I went to my local AT&T, and the guy there hooked me up with the upgrade price.
So I was able to get a better deal by walking into the local store even after I was told "no sir, sorry you have to pay full retail price. There is nothing we can do"
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Well luckily your area carries the phone, my captivate died on me with endless rebooting and I broke the digitizer by dropping it *first and only drop in 15 months* and I contacted att's fb page about seeing if the insurance deductible was dropping down from $ 125, as well as I asked about why should I pay for their branded sgs 2 when for $ 10 more I could get an unlocked international sgs 2. A csr called me back with in an hour and gave me an early upgrade with out having to pay full price. The only issue I had to order the phone from the store but I still get to keep my data and text plan *have family text and unlimited calling to any mobile*. $ 242 out the door but I am still with out a phone because the local stores do not carry the sgs 2 in my area. Moral of the story, is be nice and literally att will bend over backwards for their customers because they could have told me spend $ 550 or good luck lol..
Cheers,
Charlie
@tboooe > are you sure that kid at the store didn't 'accidentally' upgrade your plan as well? I'd wait to see the bill next month before saying that you good to go with your old limits
vladm7 said:
@tboooe > are you sure that kid at the store didn't 'accidentally' upgrade your plan as well? I'd wait to see the bill next month before saying that you good to go with your old limits
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LOL! I thought the same thing so I checked my account a few days later..luckily nothing changed.
Even worse, I WORKED for AT&T for years. I had an Employee Plan(No contract,) and when I went to switch to my captivate a year ago, they booted me from the plan. I raised hell, and settled on being in a contract, at full price, then asked them to grandfather in my unlimited data from the employee plan.
They said they don't have a record of me ever being a customer before I started my last contract, even though I worked for AT&T, and paid them monthly, for over two years.
vladm7 said:
@tboooe > are you sure that kid at the store didn't 'accidentally' upgrade your plan as well? I'd wait to see the bill next month before saying that you good to go with your old limits
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DING!
I've seen lots of unscrupulous dealers pull the same #(%#.. Only interested in the sale.
Mall kiosks are the worst, super high turnover and will lie to you about anything to get your signature on the dotted line... Waived activation fees, imaginary discounts, etc.
I have had a few customers who have come to me, I've let them know about the changes required (smartphone = required data plan). They were upset, so they went to a kiosk, where they were 'promised' that nothing would change, waived act. fees, etc.. Then wanna come yelling at me why their bill went from 120$ for 4 phones, to over $180..
I've never had problems with my local corporate store. I've known for a long time to avoid kiosks - ALWAYS go to a corporate-owned store.
When I got my Infuse, I was upgraded to the 4G unlimited plan. Grandfathered right in, didn't even need to ask, was told, "You won't lose your unlimited data" and I didn't.
Looking for your experiences on pulling this off, and opinions on the differences of the data plans.
So I'm on a corporate discount / account; I will use all of the typical services, voice,internet, and push mail (ms exchange server syncing of email/calender/contacts), and some limited mms/text.
I want to go with another 2yr contract, as I want the 199.99 price (includes 99 rebate until Nov. 4th); I also need/use the ATT phone insurance.
When I go to buy the phone online it won't let me check-out without selecting a "new" data plan.
I currently have unlimited data on my tilt2 for 30.00 per month.
I don't want to pay more than this for data, and I refuse to be charged overage if I ever go over 2gb. That is [email protected]$##.
They do actually offer unlimited data at a higher price, and it is confusing because there are ALOT of different data plan options. I don't really know if there is a real difference between them. Anyone have insight on that?
Some say enterprise unlimited, then the same but for Windows, then the same but with push mail, then some with tethering added (higher price). There are alot more.
Has anybody gone through this, selected a plan and been able to call ATT to get their 30.00 unlimited grandfathered? (or price matched on the new plans?)
I've been with ATT for over a decade, (when they were cingular), and I'm not going to buy this phone if I have to pay more for data.
Other carriers offer it unlimited, some included in the rate/voice plan, and Verizon already has alot more LTE network setup.
I just don't want to buy this phone, and already be committed to a contract and find out I'm screwed.
Thanks for sharing your experience and how you tackled this one (especially if successfull)!
I just did an upgrade using amazon wireless.. ($149.99 for the SGS2)
They also forced you to select data plans without giving me the options for what I currently had. AT&T was great though because once I had the phone activated I called them up and they grandfathered my plan back to how it was in under 5 minutes.
Quite impressed they took care of me that fast.
Manicman said:
I just did an upgrade using amazon wireless.. ($149.99 for the SGS2)
They also forced you to select data plans without giving me the options for what I currently had. AT&T was great though because once I had the phone activated I called them up and they grandfathered my plan back to how it was in under 5 minutes.
Quite impressed they took care of me that fast.
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Wow thanks for the feedback what did you select, the 2gb plan to start with? just to be safe I'll try to mimic exactly what you did.
I was in the exact same boat you are (Tilt2, unlimited data, corporate account). I walked into the AT&T store, told them I wanted the GS2 and that I wanted to keep my plan the same and I walked out about 5 minutes later with my plan intact and my new phone. It was the most painless experience I've ever had with AT&T in probably 8 years of dealing with them.
+1 ^^^^
To OP, the easiest way is to go into AT&T store and upgrade there (yes, you can upgrade your primer account in regular stores). Not only you get cheaper price $199 w/o rebate. You also get to keep your unlimited data plan easily. Unless, of course, your local AT&T store doesn't carry the phone.
Also, the rebate only applies to new customers (for premier account). Not upgrades. So, you're paying $299 for your upgrade.
If you have a premier account, NEVE do it online. You will always get screwed for paying more than retail stores.
WeldingRod said:
So I'm on a corporate discount / account
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You should have a dedicated account manager assigned to your company's account. E-mail him or her and ask for what you want. Not only will it be faster, they usually ship overnight for free and waive other fees. My rep set up a new contract-less account for me on the data for non-Smartphones plan and overnighted me the SIM for my ISGS2. He just did it again last week when I added a UK G-Tab to my account. They also help with account changes and billing issues. It's so much faster and more efficient then dealing with the phone drones. They also service personally liable corporate affiliated accounts.
thanks guys, I had heard that if your on a corp-discount/account that retail stores cannot upgrade you. (unless it is a specified "corporate" store location.) Also I had suspected that some local stores may not have them in stock. So for those two reasons I decided to save some legwork and just order online.
I'll just call a few stores on Monday and see whom can take care of me. At least that way if I run into the wrong guy, and they to screw me around I can just opt to go to another store.
BarryH_GEG said:
You should have a dedicated account manager assigned to your company's account. E-mail him or her and ask for what you want. Not only will it be faster, they usually ship overnight for free and waive other fees. My rep set up a new contract-less account for me on the data for non-Smartphones plan and overnighted me the SIM for my ISGS2. He just did it again last week when I added a UK G-Tab to my account. They also help with account changes and billing issues. It's so much faster and more efficient then dealing with the phone drones. They also service personally liable corporate affiliated accounts.
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Well I actually pay for my own phone, it is my personal phone and plan. It is not subsidized by my corp. The giant corp I work for just happened to have a discount at ATT when I upgraded the last time. If our company does have an acct. manager I have no idea who that would be or how to contact them.
WeldingRod said:
Well I actually pay for my own phone, it is my personal phone and plan. It is not subsidized by my corp. The giant corp I work for just happened to have a discount at ATT when I upgraded the last time. If our company does have an acct. manager I have no idea who that would be or how to contact them.
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You don't need to go through a rep unless your company pays for your phone. You are only getting the discount on your personal plan, which is the same thing I get. You can simply call them (611 from your current att phone) and it routes you to the premier people. Once you connect with someone do the upgrade over the phone and you can keep your unlimited data. That is how I did it and they shipped it fedex 2-day. They should be able to wave the upgrade fee and shipping.
WeldingRod said:
Looking for your experiences on pulling this off, and opinions on the differences of the data plans.
So I'm on a corporate discount / account; I will use all of the typical services, voice,internet, and push mail (ms exchange server syncing of email/calender/contacts), and some limited mms/text.
I want to go with another 2yr contract, as I want the 199.99 price (includes 99 rebate until Nov. 4th); I also need/use the ATT phone insurance.
When I go to buy the phone online it won't let me check-out without selecting a "new" data plan.
I currently have unlimited data on my tilt2 for 30.00 per month.
I don't want to pay more than this for data, and I refuse to be charged overage if I ever go over 2gb. That is [email protected]$##.
They do actually offer unlimited data at a higher price, and it is confusing because there are ALOT of different data plan options. I don't really know if there is a real difference between them. Anyone have insight on that?
Some say enterprise unlimited, then the same but for Windows, then the same but with push mail, then some with tethering added (higher price). There are alot more.
Has anybody gone through this, selected a plan and been able to call ATT to get their 30.00 unlimited grandfathered? (or price matched on the new plans?)
I've been with ATT for over a decade, (when they were cingular), and I'm not going to buy this phone if I have to pay more for data.
Other carriers offer it unlimited, some included in the rate/voice plan, and Verizon already has alot more LTE network setup.
I just don't want to buy this phone, and already be committed to a contract and find out I'm screwed.
Thanks for sharing your experience and how you tackled this one (especially if successfull)!
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I am in almost the same situation as you (my account is tied to my company so I get some FAN discount and I have been with ATT since 2002). Anyway, is your current data plan truly unlimited? If you bought it a few years ago then it is. My advice is for you to go into an actual store. When I tried to do an upgrade over the internet and via phone to business customer service, I was told not only that I would have to update my data plan but also change my voice plan to something more expensive but my plan was so old that it was no longer "current". In order for me to get anything even close to my current voice plan would require me to pay $15 more a month! I spent 45 mins on the phone with 3 different people!
I ultimately went into a local store during my lunch break and 10 mins later I had my SGS2, and I kept my data and voice plan.
The only thing the store said about my corporate plan was small talk about where I worked.
tboooe said:
I am in almost the same situation as you (my account is tied to my company so I get some FAN discount and I have been with ATT since 2002). Anyway, is your current data plan truly unlimited? If you bought it a few years ago then it is. My advice is for you to go into an actual store. When I tried to do an upgrade over the internet and via phone to business customer service, I was told not only that I would have to update my data plan but also change my voice plan to something more expensive but my plan was so old that it was no longer "current". In order for me to get anything even close to my current voice plan would require me to pay $15 more a month! I spent 45 mins on the phone with 3 different people!
I ultimately went into a local store during my lunch break and 10 mins later I had my SGS2, and I kept my data and voice plan.
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Yup, I actually had the 15-20 dollar unlimited internet for years-dump phone (on the old version of the tilt 2, the 8525(?)), when I upgraded to the tilt 2 at release, I had to bite the bullet and go with the $30 plan, but it is unlimited.
Looks like I'm going to hit a store on my lunch break Monday.
Thanks all for your input.
Same here - no problems keeping unlimited data on my plan, going from Tilt2 to Infuse (GS2 was an off-contract outright purchase.)
The one caveat above, someone mentioned special "corporate" stores.
What this means is - you must go to an AT&T-owned store. NOT a "mall kiosk" type reseller, or BEst Buy Mobile, or anything like that - the store must be owned and operated by AT&T Corporate.
In general, you should always go to corp stores - the staff are FAR better trained in every store I've ever been to than the phone staff or "mall kiosk" type staff, which are undertrained at best and dishonest at worst. (Such as frequently telling you outright lies about a device you want but they don't carry, in order to push you to something they have in stock and make a sale.)
I also ordered from Amazon Wireless. They do not have any option to keep your old data plan. Paying a flat $149.99 is the greatest deal when buying a phone. No rebates or exorbitant tax because you're paying the full tax price of the phone and "activation fees."
But since you have to call ATT anyways to activate, you can easily argue to grandfather your unlimited data back in. Just make sure to call them beforehand to ensure you keep it before purchasing and have them put a note on your account when you activate to keep it.
At first they told me that I'm switching to a 4G data plan so I'll lose unlimited. Then I argued if I'm switching to 4G that I might as well just go to Verizon and get real 4G. Then the suddenly they call up supervisors and immediately let you keep your unlimited plan. It sad that you have to put them under the gun to keep your unlimited data, but that's just how it is.
WeldingRod said:
Well I actually pay for my own phone, it is my personal phone and plan. It is not subsidized by my corp. The giant corp I work for just happened to have a discount at ATT when I upgraded the last time. If our company does have an acct. manager I have no idea who that would be or how to contact them.
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Your company should have a dedicated Premier page that has contact info. You can probably find the link on your company's intranet/extranet or from HR. If you have a personal account using your work discount you're still part of Premier.
I have a corporate premier plan linked to my employer, but its not a business phone, in fact my employer uses Verizon for business phones. But, I get a 27% service discount at att. I had the unlimited data. I was going to buy through Amazon, or Walmart online as they are both cheaper than in store, but figured I would hit the store first. The store I went into was a Spring store, not att corporate, but an authorized reseller. They would not match the price, and said if I bought online there might be a separate ETF for the data they make you choose, and that customer service nor the stores are allowed to put back unlimited. As others have reported that is not true, but its also not guaranteed. I use 6GB a month, so I didn't want to risk it. They gave me a $30 discount, so I paid $170 (no rebate) and let me keep my unlimited data. Although, they did say they needed to change the data plan to a 4G plan, but it was just system coding, the price and unlimited would stay. When I put my SIM back in my captivate, the data wont work, so I think the plans are different, but my bill still shows $30 unlimited.
Sent from my Galaxy S II (i777)
nat-mecha said:
I also ordered from Amazon Wireless. They do not have any option to keep your old data plan. Paying a flat $149.99 is the greatest deal when buying a phone. No rebates or exorbitant tax because you're paying the full tax price of the phone and "activation fees."
But since you have to call ATT anyways to activate, you can easily argue to grandfather your unlimited data back in. Just make sure to call them beforehand to ensure you keep it before purchasing and have them put a note on your account when you activate to keep it.
At first they told me that I'm switching to a 4G data plan so I'll lose unlimited. Then I argued if I'm switching to 4G that I might as well just go to Verizon and get real 4G. Then the suddenly they call up supervisors and immediately let you keep your unlimited plan. It sad that you have to put them under the gun to keep your unlimited data, but that's just how it is.
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$50 is, in my opinion, not worth the high risk of losing unlimited data.
If you do it in an AT&T store, there is no *****ing, there's no arguing, no threatening to switch providers - seems like anyone who has upgraded in-person in-store didn't even have to ask - we were TOLD we'd be keeping unlimited data.
Entropy512 said:
$50 is, in my opinion, not worth the high risk of losing unlimited data.
If you do it in an AT&T store, there is no *****ing, there's no arguing, no threatening to switch providers - seems like anyone who has upgraded in-person in-store didn't even have to ask - we were TOLD we'd be keeping unlimited data.
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That's how I felt too ... it wasn't worth the risk or potential hassle to save that money. Because in the event I could not get the unlimited data back it would mean either a lot over overage, or drastic changes to my phone use habits to keep it under 2GB.
Sent from my Galaxy S II (i777)
I went to Costco and they made a point to keep my unlimited data. The guy even showed me on his screen. They had the phone for like $30 off.
Entropy512 said:
$50 is, in my opinion, not worth the high risk of losing unlimited data.
If you do it in an AT&T store, there is no *****ing, there's no arguing, no threatening to switch providers - seems like anyone who has upgraded in-person in-store didn't even have to ask - we were TOLD we'd be keeping unlimited data.
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To each his own I guess. If I went to the ATT store my total would've been $270 after taxes for the $199 price. That's almost double what I've paid.
So spending an extra $120 to be "hassle-free" over calling ATT to keep my unlimited. It's up to you which makes more sense.
Hey,
My friend's on a grandfathered iPhone 3G unlimited data plan. He's upgrading to a OGS2, he went to our corporate store but they removed the OGS2, only offering the skyrocket. They still have the S2 on the online store however. How can he go about keeping the unlimited plan when he does the upgrade?
Edit: Sorry wrong form. If anyone can move to General, that would be awesome.
You could try ordering over the phone or if you dont mind taking a drive, you could try a different AT&T store, probably one outside an LTE service area, as those seem to still carry the original SGSII.
Sent from my SGS II.
I have heard Best Buy will let you keep the unlimited data. You can also buy through the att website, without having to choose new data plan. When you choose the phone, it just lets you skip the data part if you don't want to switch. I know Walmart, Amazon and most other 3rd parties make you select one of the new plans. People say if you call and complain enough they will put back the unlimited data, but there is no guarantee.
Best buy will also price match, and let you return without the restocking fee. But that might be in store only, don't know about online with Best Buy.
Sent from my Galaxy S II (i777)
Walmart allows you to keep your existing plan as well unless the sales associate is an idiot and messes something up.
Att online may mess up the transfer also from an iPhone your best bet is to go into an Att store. Its at the stores discretion if they will stop carrying the gs2. My store is in an lte footprint and we have no.intentions of removing the gs2 instead we will be leveraging it over it's bigger brother.
Sent from my SAMSUNG-SGH-I777 using XDA App
I have been an avid iPhone user for over 3 years and just made the switch about a month ago. I too had the unlimited data plan.
Purchased my SGS2 from Best Buy and the representative called to activate and made sure to tell them to keep the unlimited data. All you need to do is order the phone, and when you receive it simply contact ATT's customer service line or when you have it activated be sure to tell the person not to change your plan.
If you do happen to lose it due to someone's mistake, just call the customer service line back and a manager/supervisor can reinstate the grandfathered plan. Hope this helps.
I bought mine at Walmart, and they only had the 2GB option in their system. They said it wasn't a problem, I could just call AT&T and they'd take care of it. And they did. So even if you lose it, you can get it back.
i kept my unlimited iphone plan when i upgraded through walmart...
one thing is at&t keeps bugging me with text saying "AT&T Free Msg: Did you know an eligible data plan us required for your 4G Smartphone? Pls Call 611 to select a plan and establish you 4G data connection today" is anyone else getting this? Its annoying, they send it weekly almost
Btw I have the regular s2 not the lte
so I see Amazon's offering this phone for $229.99 as an upgrade($199.99 if you are new)...
I am wondering though, if we do the $229.99 deal, is it possible to keep current plan or are we forced to choose one of the new tiered data packages?
Have to ask VZW to make sure you don't lose unlimited.
Sent from my Galaxy Tab 10.1
No sir
voxigenboy said:
so I see Amazon's offering this phone for $229.99 as an upgrade($199.99 if you are new)...
I am wondering though, if we do the $229.99 deal, is it possible to keep current plan or are we forced to choose one of the new tiered data packages?
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From my understanding VZW does not currently force grandfathered customers with the unlimited plan to change when they upgrade to a new device. I've verified this with VZW Customer Service last month. This doesn't mean it will always be this way so I would take advantage somewhat soon before they close the loophole.
Maybe Jayochs or another member can chime in to verify.
heh.. I figured it out. it first asks you to pick your minute plan, then your data plan. I wasn't getting past the minute page because my minute plan is not listed(I have 200 minutes for $29/month)... but once you get to the data page, you can just check off the tab that specifies you want to use your exsisting unlimited.
considering id be saving $70 off of Verizon's price I could just select the 450 minute - $39 plan & then call Verizon afterwards to get it changed back.
Me Too
Marcismo55 said:
From my understanding VZW does not currently force grandfathered customers with the unlimited plan to change when they upgrade to a new device.
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I have not jumped onto this ship yet. That said, VZW rep swore to me less than a week ago that if we have unlimited 3G then we will have unlimited 4G. She said there was nothing to note in the record; it was simply the way it is.
If you have unlimited data now, you will continue to have unlimited data. Makes no difference if you have a 3G or 4G phone.
Sent from my Galaxy Tab 10.1
Called Verizon and they told me that the unlimited plan i'm on is guaranteed as long as I'm on a contract. Once under contract, if they change the plan that drastically, you can get out of the plan. I will be off my existing contract in a few weeks. 2 different CS reps said that the month to month plans will not be changed but cannot be guaranteed to stay that way and is very likely to convert to new plans by end of year or early next year.
She recommended just getting a new phone if I wanted to just make sure. I told her I like my phone and really didn't want a new phone or contract. She said that all the other carriers already have plans to implement similar packages so if i wanted to guarantee an unlimited rate, i would have to buy a new phone by the 28th (or pre-order the S3) or just take the risk.
I'm leaning towards the S3 even though i hated my fascinate and droid charge. I wish there was a way around it, but i use 6 gigs a month. I flash roms which reload all my apps, i stream music like crazy while at work and share data with my ipad.
Anyone know if this is true? If getting a contract guarantees me 2 more years of unlimited LTE, i will do it. I guess i could get the razr maxx too.
any reccomendations between the 2?
orateam said:
Called Verizon and they told me that the unlimited plan i'm on is guaranteed as long as I'm on a contract. Once under contract, if they change the plan that drastically, you can get out of the plan. I will be off my existing contract in a few weeks. 2 different CS reps said that the month to month plans will not be changed but cannot be guaranteed to stay that way and is very likely to convert to new plans by end of year or early next year.
She recommended just getting a new phone if I wanted to just make sure. I told her I like my phone and really didn't want a new phone or contract. She said that all the other carriers already have plans to implement similar packages so if i wanted to guarantee an unlimited rate, i would have to buy a new phone by the 28th (or pre-order the S3) or just take the risk.
I'm leaning towards the S3 even though i hated my fascinate and droid charge. I wish there was a way around it, but i use 6 gigs a month. I flash roms which reload all my apps, i stream music like crazy while at work and share data with my ipad.
Anyone know if this is true? If getting a contract guarantees me 2 more years of unlimited LTE, i will do it. I guess i could get the razr maxx too.
any reccomendations between the 2?
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Click to collapse
When I talked to Verizon before getting my RAZR. They said the only way your plan will change, is if you upgrade after the tiered plans take affect. As long as you stayed with your old phone, or payed full retail, you would keep your old plan whatever it may be.
Sent from my DROID RAZR using XDA
orateam said:
Called Verizon and they told me that the unlimited plan i'm on is guaranteed as long as I'm on a contract. Once under contract, if they change the plan that drastically, you can get out of the plan. I will be off my existing contract in a few weeks. 2 different CS reps said that the month to month plans will not be changed but cannot be guaranteed to stay that way and is very likely to convert to new plans by end of year or early next year.
She recommended just getting a new phone if I wanted to just make sure. I told her I like my phone and really didn't want a new phone or contract. She said that all the other carriers already have plans to implement similar packages so if i wanted to guarantee an unlimited rate, i would have to buy a new phone by the 28th (or pre-order the S3) or just take the risk.
I'm leaning towards the S3 even though i hated my fascinate and droid charge. I wish there was a way around it, but i use 6 gigs a month. I flash roms which reload all my apps, i stream music like crazy while at work and share data with my ipad.
Anyone know if this is true? If getting a contract guarantees me 2 more years of unlimited LTE, i will do it. I guess i could get the razr maxx too.
any reccomendations between the 2?
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Backup apps local. It saves me time and aggravation.
64gb sd card is my next experiment
Battery life => 2 Days RazrMaxx
Or, as in my case, get your phone outside of Verizon. Then, it's not a contract renewal, it's an activation only since I didn't purchase the phone upgrade through them. I guess it's the same as purchasing it at full retail (unless you get it via ebay or as a trade from someone else). I didn't purchase my through Verizon so I got to keep my unlimited data and it will stay that way until they pry it from my cold, dead hands!
so they were lying? contract is not going to change? they have to honor unlimited as long as i like?
orateam said:
so they were lying? contract is not going to change? they have to honor unlimited as long as i like?
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Unless you do an upgrade via Verizon and don't pay full retail price. Basically, you are renewing your contract when you do the upgrade through Verizon. Then, at that point, you are beholden to Verizon to switch to the tiered pricing.
Otherwise, pay full retail price for the phone or get it from someone else that isn't connected with Verizon and then activate it on Verizon, you get to keep your unlimited data plan. I got my phone outside of Verizon so I didn't have to switch to the tiered plan.
orateam said:
so they were lying? contract is not going to change? they have to honor unlimited as long as i like?
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I'd call again, maybe ask a supervisor? I've been told at least 3 times that as long as you had service during the "unlimited" era that you would be considered "grandfathered" which means it would stay that way as long as you don't leave and come back and it's still on that same line. You can change the phone number, but if you leave for a period of time by canceling a contract prematurely OR leaving because it's over and try to come back, THEN you would no longer be considered "grandfathered" and would be at the mercy of the new plans. Even if you stay month to month AFTER the contract instead of renewing it, you would still be grandfathered as long as you didn't let the service on that line come to an actual complete end. I used my upgrade on the Razr just in the beginning of April and still have my "unlimited" data.
I left and came back and lost my unlimited. I'm very sad panda. Do everything u can to ensure u keep it even if means stuck on same phone!
Sent from my DROID RAZR using XDA
Shinare said:
I left and came back and lost my unlimited. I'm very sad panda. Do everything u can to ensure u keep it even if means stuck on same phone!
Sent from my DROID RAZR using XDA
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I am doing what i can. Basically what i'm hearing from Verizon is that the grandfathering is only going to last till the end of the year and because you're not on a contract is not guaranteed. The only certain thing is they will not convert you next week. But that amount of time is VERY limited, perhaps 6 months before they pull that grandfathering.
Only through a new binding contract will they honor the unlimited rate. So if i get a new phone from them now, i get 2 years vs 6 months. For me at 6gigs a month the difference is $69 currently vs $135 on tiered. 18 extra months on unlimited if i get a contract will save me $1800.
Again, i know it's not a sure thing, but i'm just trying to find out how likely they are to end the grandfathering in 6 months. Even a little likely is too likely for me.
orateam said:
I am doing what i can. Basically what i'm hearing from Verizon is that the grandfathering is only going to last till the end of the year and because you're not on a contract is not guaranteed. The only certain thing is they will not convert you next week. But that amount of time is VERY limited, perhaps 6 months before they pull that grandfathering.
Only through a new binding contract will they honor the unlimited rate. So if i get a new phone from them now, i get 2 years vs 6 months. For me at 6gigs a month the difference is $69 currently vs $135 on tiered. 18 extra months on unlimited if i get a contract will save me $1800.
Again, i know it's not a sure thing, but i'm just trying to find out how likely they are to end the grandfathering in 6 months. Even a little likely is too likely for me.
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What they mean by taking it away is that they won't honor it any more WHEN you do an upgrade of your phone through Verizon.
There are a number of ways to keep your unlimited data plan:
When it's time to upgrade your phone, purchase the phone at full retail price.
Purchase your phone via a 3rd party and take the phone to Verizon to activate it.
Stay on your current phone.
What it all boils down to is, do NOT renew your contract. Let it expire and stay on the month-to-month contract. Anything that makes you renew your contract to a new 2-year contract with Verizon WILL make you lose your unlimited data.
Since I purchased my RAZR outside of Verizon, I didn't renew my contract with Verizon, hence I kept my unlimited data and will continue to do so until I decide to take a subsidized upgrade through Verizon or leave them and come back at a later time. Otherwise, I will keep my unlimited data plan for as long as I please.
In the end, it IS cheaper in the long run to purchase the phone at full retail price because you'll pay MORE for it through the extra costs of the tiered data plan and the two-year binding contract.
ok, based on what you guys advise, i will keep my razr. i really love it and didn't want to change it.
Just for your guys info verizon does a double data deal every once in a while, in march i got my razr for a penny and got the 5gb plan that got doubled to 10gb... im a heavy user and i keep it under 10gb a month.. if you need more either your really taking advantage by tethering your whole house or doing something illegal...and if u are tethering ur whole house on unlimited lte ur definitely screwing us all over lol but more power to ya....
vincentlodato said:
Just for your guys info verizon does a double data deal every once in a while, in march i got my razr for a penny and got the 5gb plan that got doubled to 10gb... im a heavy user and i keep it under 10gb a month.. if you need more either your really taking advantage by tethering your whole house or doing something illegal...and if u are tethering ur whole house on unlimited lte ur definitely screwing us all over lol but more power to ya....
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Its really easy to go over your limit with netflix and you tubes... nottin illegal bout that.
Sent from my DROID RAZR using XDA
Listen, folks. If you are on a 2-year contract, once the two years is up, so is the contract. You do not have a contract. You do not have a "legally binding agreement" to hang over anyone's head.
And there is no such thing as a "month-to-month" contract. At the end of the billing period, VZW can change the terms. Because your "monthly contract" is not any kind of agreement that binds VZW to any conditions.
Want an example? Alltel customers were told their data plans, etc, would stay in effect "forever", as long as the customer did not initiate a change in the plan.
Phones could be upgraded every two years at a subsidized price and the data plan would not change.
Now, if a previous Alltel customer upgrades a phone, the data plan for all phones on the account changes.
Ed Zachary said:
Listen, folks. If you are on a 2-year contract, once the two years is up, so is the contract. You do not have a contract. You do not have a "legally binding agreement" to hang over anyone's head.
And there is no such thing as a "month-to-month" contract. At the end of the billing period, VZW can change the terms. Because your "monthly contract" is not any kind of agreement that binds VZW to any conditions.
Want an example? Alltel customers were told their data plans, etc, would stay in effect "forever", as long as the customer did not initiate a change in the plan.
Phones could be upgraded every two years at a subsidized price and the data plan would not change.
Now, if a previous Alltel customer upgrades a phone, the data plan for all phones on the account changes.
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I kept my unlimited data and plan from Alltel until I upgraded into my bionic and added my wife to my account. My upgrade into my OG DROID, and DROIDX didn't have to change out of my Alltel plan. Not sure where you got your info from.
Sent from my DROID RAZR using XDA
orateam said:
Called Verizon and they told me that the unlimited plan i'm on is guaranteed as long as I'm on a contract. Once under contract, if they change the plan that drastically, you can get out of the plan. I will be off my existing contract in a few weeks. 2 different CS reps said that the month to month plans will not be changed but cannot be guaranteed to stay that way and is very likely to convert to new plans by end of year or early next year.
She recommended just getting a new phone if I wanted to just make sure. I told her I like my phone and really didn't want a new phone or contract. She said that all the other carriers already have plans to implement similar packages so if i wanted to guarantee an unlimited rate, i would have to buy a new phone by the 28th (or pre-order the S3) or just take the risk.
I'm leaning towards the S3 even though i hated my fascinate and droid charge. I wish there was a way around it, but i use 6 gigs a month. I flash roms which reload all my apps, i stream music like crazy while at work and share data with my ipad.
Anyone know if this is true? If getting a contract guarantees me 2 more years of unlimited LTE, i will do it. I guess i could get the razr maxx too.
any reccomendations between the 2?
Click to expand...
Click to collapse
You could always buy a new phone and turn around and sell it on eBay if you want to stay on your current phone. If you are on contract then you keep your service as-is. If they change your service (even by a few pennies or change the terms of your service) you can get out of the contract. That is a fact. I've done it.
That being said, I really like my Razr Maxx. It has had the best battery of any phone I've used so far (3 others... fascinate, charge and droid 4). It should be getting ICS in the next couple weeks, hopefully (maybe sooner).
The stock Launcher on the Razr Maxx blows. Use Go Launcher or anything else for more features / more customization to suit your needs.
That's my 2 cents.
---------- Post added at 10:18 PM ---------- Previous post was at 10:16 PM ----------
After your 2 year contract is up, you are on a month-to-month PLAN... not contract. If they decide to take away something that you've had forever you can simply cancel your account.
It has been my experience that 9 times out of 10, talking to the cancellations department will get your XYZ reinstated that they tried to take away from you...but there is always that 10% chance that they follow through with it. Unlimited data may fall under that 10% chance pretty easily or not. Talking with your money and walking away does have power.
orateam said:
Called Verizon and they told me that the unlimited plan i'm on is guaranteed as long as I'm on a contract. Once under contract, if they change the plan that drastically, you can get out of the plan. I will be off my existing contract in a few weeks. 2 different CS reps said that the month to month plans will not be changed but cannot be guaranteed to stay that way and is very likely to convert to new plans by end of year or early next year.
She recommended just getting a new phone if I wanted to just make sure. I told her I like my phone and really didn't want a new phone or contract. She said that all the other carriers already have plans to implement similar packages so if i wanted to guarantee an unlimited rate, i would have to buy a new phone by the 28th (or pre-order the S3) or just take the risk.
I'm leaning towards the S3 even though i hated my fascinate and droid charge. I wish there was a way around it, but i use 6 gigs a month. I flash roms which reload all my apps, i stream music like crazy while at work and share data with my ipad.
Anyone know if this is true? If getting a contract guarantees me 2 more years of unlimited LTE, i will do it. I guess i could get the razr maxx too.
any reccomendations between the 2?
Click to expand...
Click to collapse
I would heed the warnings from the 2 CSR agents regarding so called month-to-month contracts. Once your contract expires, and you don't renew, there's no guarantee that you will be able to keep that unlimited data. VZW doesn't offer month-to-month contracts. Right now, they are saying that you will keep your unlimited data, but I wouldn't trust VZW. The 2 CSR's actually gave you a glimpse into what may be coming down the pipeline.
I would pre-order the SGSIII if your contract expires in July. At least lock up unlimited data for 2 more years. If you don't like it, I'm sure you could find someone willing to trade you a RAZR MAXX for it. Just swap your SIM card into the new phone, and your all done.
iBolski said:
What they mean by taking it away is that they won't honor it any more WHEN you do an upgrade of your phone through Verizon.
There are a number of ways to keep your unlimited data plan:
When it's time to upgrade your phone, purchase the phone at full retail price.
Purchase your phone via a 3rd party and take the phone to Verizon to activate it.
Stay on your current phone.
What it all boils down to is, do NOT renew your contract. Let it expire and stay on the month-to-month contract. Anything that makes you renew your contract to a new 2-year contract with Verizon WILL make you lose your unlimited data.
Since I purchased my RAZR outside of Verizon, I didn't renew my contract with Verizon, hence I kept my unlimited data and will continue to do so until I decide to take a subsidized upgrade through Verizon or leave them and come back at a later time. Otherwise, I will keep my unlimited data plan for as long as I please.
In the end, it IS cheaper in the long run to purchase the phone at full retail price because you'll pay MORE for it through the extra costs of the tiered data plan and the two-year binding contract.
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Click to collapse
What he ^ said!
Sent from my DROID RAZR using xda premium
Here is the quick run down. If you have unlimited data and upgrade after June 28th. You have to switch to tiered data pricing(2gb which is $30 or higher). If you have an upgrade now do it before June 28th! If you want to stick with unlimited and be grandfathered in the future. You have to either pay full retail price for the phone from verizon(which will have 1 year warranty) or buy phones from ebay, craigslist, swappa or other places which does not require any contract.
I am a Verizon employee. Ask me any question that you might have. I can clarify and help you guys as much as I can.
droidxrooting said:
Here is the quick run down. If you have unlimited data and upgrade after June 28th. You have to switch to tiered data pricing(2gb which is $30 or higher). If you have an upgrade now do it before June 28th! If you want to stick with unlimited and be grandfathered in the future. You have to either pay full retail price for the phone from verizon(which will have 1 year warranty) or buy phones from ebay, craigslist, swappa or other places which does not require any contract.
I am a Verizon employee. Ask me any question that you might have. I can clarify and help you guys as much as I can.
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Click to collapse
How will this work for family share plans?
Sent from my DROID RAZR using Tapatalk 2