[Q]Kies Problem[Q] - Galaxy S III Q&A, Help & Troubleshooting

Hi guys,
Kies would not detect my phone earlier after I had flashed a new firmware, and so I uninstalled it & the drivers, ran CC Cleaner to clean up all the **** it leaves behind, and re-installed it. My phone connected perfectly and I was able to sync all my music however for some god forsaken reason, Kies swears my device does not support software upgrading via Kies, which is bull****.. I did it the same day I got my phone
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A history of what I've done with my phone in regards to flashing:
I was experiencing lock-ups on my Stock UK un-branded firmware 'I9300XXALF2' so I flashed the UK Orange Branded firmware 'I9300BVALE4' however once I saw that the branded version offered no benefits over the un-branded (because sometimes they do ) I re-flashed the stock UK firmware 'I9300XXALF2' which I believe is the most up-to-date firmware. I did all of these flashes using Odin and the original installation of Kies.
Someone please help me

I know there's word of an OTA firmware upgrade out and about as well as one in Kies. I'm in the same boat as you in that my Kies just says it doesn't support upgrades, so I just flashed the upgrade with Odin. It's completely possible that the reason kies doesn't support it is because there isn't an update available.
Take that with a pinch of salt though.

Sheeples said:
I know there's word of an OTA firmware upgrade out and about as well as one in Kies. I'm in the same boat as you in that my Kies just says it doesn't support upgrades, so I just flashed the upgrade with Odin. It's completely possible that the reason kies doesn't support it is because there isn't an update available.
Take that with a pinch of salt though.
Click to expand...
Click to collapse
Well, the firmware that I just flashed Kies actually downloaded and flashed for me when I first got my phone. I downloaded Kies to my computer, it said it didn't recognize the device the first time ever. Then the second time I connected it boom.. It's so weird I have no bloody clue! I just hope flashing has not somewhat messed it up, because some updates are only released through Kies.

Worst case scenario you just have to download the kernel updates and flash with Odin manually, but I doubt that'll be the case. I'm currently fighting with Kies just for it to try and recognise that I have a phone attached at all. MTP drivers don't want to install for some reason, so far a thoroughly enjoyable experience haha
Edit: Scratch that, just a matter of Windows being odd again. Attached is the results in Kies after flashing the most recent firmware in Odin. Which is pretty much the same as your's apart from the carrier.

Sheeples said:
Worst case scenario you just have to download the kernel updates and flash with Odin manually, but I doubt that'll be the case. I'm currently fighting with Kies just for it to try and recognise that I have a phone attached at all. MTP drivers don't want to install for some reason, so far a thoroughly enjoyable experience haha
Click to expand...
Click to collapse
Absolutely no problems on my computer, if your having problems with the driver I recommend you uninstall Kies, navigate to the installation folder on your computer after uninstalling and go to the driver bit and click uninstall there, then try a full re-install. Worked for me

Related

[Q] What to do now with stuck upgrade via Kies?

I am trying to update my SGS II via Kies, and after few steps, I came to backup process. Kies offered back-up, I accepted, and now, for more than one our i am stuck at this:
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When I try to click anywhere on kies surface (visible and invisible part of it), one can hear sound like when you try to click on forgotten part of application. Phone is accessible, I called it from other phone, everything works fine.
Does anyone know what is happening ? Can I unplug USB cable ?
My gues is that there should be some kind of window which asks where to save backup data, but this dialog is not vissible.
regards,
Zoran
Haven't really used kies for updates, since I always flash my own firmware.
As for being able to unplug the phone, should be fine since you're just backing info up, not installing anything to it (yet). Can you see anything on the phone screen?
Try that and restart the whole process, see what happens.
My long term suggestion however, would be to learn a bit about flashing fw via Odin or Heimdal, and then really go ahead and do it yourself. This method has never let me down and you get to learn a lot more about the internal workings of the phone...
Thanks, Anakondarh.
Phone is completely accessible, altough it is on the cable and on main screen there is Kiess connection information, I can receive a calls, I receive email updates via wifi ... Simple, after I confirmed I want to back up phone, nothing happens.
Yeah, unplugging shouldn't be a problem. Try that, put up with any error messages from Kies (if there is any) blow on your USB cable and restart process. If you end up stuck at the same place, try to restart your PC and just run Kies, no other programs. See if that helps.
zilez2003 said:
Thanks, Anakondarh.
Phone is completely accessible, altough it is on the cable and on main screen there is Kiess connection information, I can receive a calls, I receive email updates via wifi ... Simple, after I confirmed I want to back up phone, nothing happens.
Click to expand...
Click to collapse
Guess it's safe to unplug the phone as long as the firmware update didn't start, no harm will be done if it was just backing-up info on pc. After that try rebooting both the phone and pc before trying to update, cause Kies has several processes that run and if one of them crashed it won't recognize your phone or back-up your stuff. If you still can't update, reinstalling Kies and drivers from Kies again might do the trick. If you can't be bothered about warranty, i guess you can try flashing through Odin, seems much easier than Kies, if you read the whole procedure before doing that.

[Q] Galaxy s3 firmware upgrade through kies is not supported on my device?

I updated Kies and connected my S3 to see if there were any updates
Kies says my device doesnt support firmware upgrades through kies..is this true or do I need to reinstall kies as I previously used it with my S2
Meaning is usually one their is actually no update for you yet .
Or you have none official firmware .
Solution as always same as SGS2
Wait Or use CHECKFUS or download stock firmware from sammobile or from stock firmware post or from stock rom thread .
jje
hmmm, strange way of writing this message ?
Anyway, I am still running official stock so I will wait untill there is a new firware available for The Netherlands
For the time being I am testing battery life with this one
Not to bad I must admit. First battery cycle 7 hours on screen time
have you rooted or has your CSC changed? that error is also tied to incorrect CSC codes
haven't done anything so far.
Just took it out of the box and started to play with it ;-)
using mac or pc?
This is using a PC running Windows 7 and last version of Kies
if all is well with kies it should look like this
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This is what mine shows :
you could flash stock unbranded GT-I9300_PHN_I9300XXALE8_I9300PHNALE4_I9300XXLE8
http://www.sammobile.com/firmware/?page=8&view=4666
maybe that'll fix it, bit of a strange one to have that problem out of the box?
I thought it might have something to do with the fact that I used to connect with my S2 and Galaxy tab 8.9 ?
When you suggest to flash the LE8 this would be using ODIN ?
yes,
http://forum.xda-developers.com/showthread.php?t=1671969
http://forum.xda-developers.com/showthread.php?t=1695238
check my previous post for your stock unbranded firmware link
Thanks for your help
O, I also found that problem when I tried to update my Galaxy Y, I think the application has some problem. And I have downloaded the latest version of the Kies, its sucksss...So I update my mobile via mobile, so you should update it via your phone going to about>software update....

[Q] Flashing fail

I've got stock XWLPD firmware in my phone and I tried to flash CF-Root in it.
After clicking start button, Odin started to check for SetupConnection. It took under a minute and then it said: "Can't open the serial (COM) port" and the red Fail! thing popped up.
What's wrong and how to fix this?
I've got a picture of it:
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krnrdstrm said:
I've got stock XWLPD firmware in my phone and I tried to flash CF-Root in it.
After clicking start button, Odin started to check for SetupConnection. It took under a minute and then it said: "Can't open the serial (COM) port" and the red Fail! thing popped up.
What's wrong and how to fix this?
I've got a picture of it:
View attachment 1155213
Click to expand...
Click to collapse
Do you have drivers installed? If you installed Kies, then you have drivers. But also make sure Kies isn't running when you run Odin; they don't play well together.
Looks like I don't have some SM Bus Controller. I tried to update it but Windows Update doesn't find right drivers and I'm not sure what's the right driver if I try to update it manually.
KIES says I've got a new official XWLPG firmware update. Is it possible that updating my phone would fix my drivers?
I just didn't want to update it yet because I can't find it from XDA if I need to flash it back after trying to root again...
krnrdstrm said:
Looks like I don't have some SM Bus Controller. I tried to update it but Windows Update doesn't find right drivers and I'm not sure what's the right driver if I try to update it manually.
KIES says I've got a new official XWLPG firmware update. Is it possible that updating my phone would fix my drivers?
I just didn't want to update it yet because I can't find it from XDA if I need to flash it back after trying to root again...
Click to expand...
Click to collapse
check your pm mate
Yes, I made it!
I tried to update all drivers but that didn't work very well.
Then I uninstalled and then reinstalled KIES and downloaded the drivers again and now it works and I've got a rooted phone now.
krnrdstrm said:
Yes, I made it!
I tried to update all drivers but that didn't work very well.
Then I uninstalled and then reinstalled KIES and downloaded the drivers again and now it works and I've got a rooted phone now.
Click to expand...
Click to collapse
glad to hear that

Kies issue win 7 64 bit

Guys I am on Windows 7 64 bit home edition.
The problem is when I click on samsung kies it doesn't start.
Though odin works fine(drivers installed).
I try to uninstall kies,even that doesn't work.
I try to reinstall latest version of kies on top of existing kies even that gives errors.
I have attached screenshots of same.
Please help me friends.
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Ahh Kies................ Nightmare
Make sure you do these before you carry on..
1. Make sure your admin
2. Restart
3. Make yourself a brew or Coffee
4. Search the hell outta google..
just a few things off the top of my head you could try..
Try loading windows in diagnostic startup mode> Hit start, run, type"msconfig", select diagnostic, restart, install kies..
If that dosent work revert back the changes you have made..Dont forget to make a restore point too..You could always revert back to before you installed kies
Tried everything you said...Still kies doesn't work and gives same error...Maybe you could tell me how do I I9300 jb ota..I from india...Youmobile.org says its available...But here there is not even a hint of an update...Samsung service centre guys say wait indefinitely for update and that we will get a call or sms from samsung when its released...Is this realistic information,mate???
emerald123 said:
Tried everything you said...Still kies doesn't work and gives same error...Maybe you could tell me how do I I9300 jb ota..I from india...Youmobile.org says its available...But here there is not even a hint of an update...Samsung service centre guys say wait indefinitely for update and that we will get a call or sms from samsung when its released...Is this realistic information,mate???
Click to expand...
Click to collapse
KIES is a nightmare... it is an epic fail... iam not suggesting JB update via kies or OTA is a good option. try flash JB using ODIN. it is the safest and relaiable way to update (atleast for me). you an find ROM in SamMobile.com. download and flash... enjoy JB
the samsung will not intimate update via call or sms. u may check update in settings>about device>software update.
Sorry it didnt work.. Have you got a friends pc to try it on...??
As post above states ODIN - Try that method.. it should work ..use a guide from the stickies - good luck again
Sent from my Transformer Prime TF201 using xda premium
Thanks
You should also try to clean/fix your registry. Try CCleaner, it's a pretty good program.

How to update Samsung G965U AT&T from Android 8 to Android 9 or 10?

Hi everybody
Quick question, I have a Samsung S9+ G965U from AT&T on Android 8 with baseband G965USQS3ARG8 and can't seem to update to Android 9 or 10. I tried flashing with a XAS firmware like G965USQS7DTE1 but Odin doesn't even start flashing. Also tried to XAA firmware from G965U1 and same result.
When I use Odin Patched it gets stuck in "setup connection":
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I also tried turning on the phone with an AT&T sim card to see if I get OTA but still nothing.
Anyone with an idea on how should I do this?
Thank you
Very interesting I run into your post. Just got an S9+ unlocked but originally from AT&T. Can't OTA with an AT&T sim card either, so...following this thread
Just solved today, I tried again with Odin Patched latest version flashing the latest XAS G965U1 firmware, but using a different computer and a different USB cable. My guess is that it might have been the cable though.
gasto40 said:
Just solved today, I tried again with Odin Patched latest version flashing the latest XAS G965U1 firmware, but using a different computer and a different USB cable. My guess is that it might have been the cable though.
Click to expand...
Click to collapse
So it worked for you? Do you have the stock Android 10 now? I just got an s9+ with ATT unlock running android 8 and I want to load the unlocked software so that i can get android 10 and no bloatware. Seems like I need to do exactly what you did.
Yes, flash XAS G965U1UES7DTE1
gasto40 said:
Yes, flash XAS G965U1UES7DTE1
Click to expand...
Click to collapse
cool. Can you tell me where you download the firmware file? From my limited research seems like SamFirm and Frija are the two to try, but SamFirm has stopped, directed me to updato but that only has Pie; Frija has some sort of virus flag? Sammobile seem to not work anymore on free version as well. Thanks a lot for your help
samfw.com
SM-G965U ATT stuck on Android 8.0
gasto40 said:
samfw.com
Click to expand...
Click to collapse
Interesting that I've stumbled on this thread. I have the same phone but unlocked version and not living in the US, and am trying to update to latest one ui.
On my TMobile Note 9 which is unlocked as well, I was able to flash a zip file created by someone right here on XDA and that made me able to get ota updates from tmobile even though I'm on a different network in a different country. Thought it was going to be possible to do that on this phone as well, didnt want to go through the hassle of using Odin to be honest as my husband is the more tech savvy of us two.

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