[Q] Wifi Network Disabled - Galaxy S III Q&A, Help & Troubleshooting

I am staying in a hotel abroad and have purchased some logon details for the hotel's wireless internet for my stay. However, whilst I can connect with my laptop, my S3 lists the network as 'disabled'. Wifi is on, and not set to sleep or anything like that. When I click on the network, it (very) briefly says 'saved' and then returns to 'disabled'. I have not even had the chance to enter my logon credentials, so that cannot be the problem. I have also tried to 'forget' the network and re-connect, but there is still no option to enter my credentials and connect on my S3.
Any ideas?
Thanks

Try changing your phone's mac address to your laptop's mac address.
Most services use this to authenticate devices.
Sent from my GT-I9300 using xda premium

Zanith said:
Try changing your phone's mac address to your laptop's mac address.
Most services use this to authenticate devices.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
How can I do this? Thanks

Sorry to bump this, but does anyone have any idea or solutions to solve this 'wifi network disabled' problem? It works on my PC, but not on my S3.
Thanks

Sorry for the delayed reply
Follow this forum.xda-developers.com/showthread.php?t=1385577
If that doesn't work you could ask them for a new code and see if that will work with your phone. Or ask to see their network support staff (if the network is managed in-house).
Sent from my GT-I9300 using xda premium

Related

[Q] wifi connection problem

I have a Samsung galaxy 10.1 wifi only. I am having problem connecting to my wifi at home., I enter the password but all it keeps saying its scanning. What do I do?
Have you made any modifacations to your tab? ..custom roms or other stuff? maybe a dumb question but you are entering your password correctly?
Sent from my G Tab 10.1 using Tapatalk
The tablet is brand new. I am entering everything correctly. its not my signal or the modem because I have my laptop receiving signal from it. It even accepts the password.
beckypr624 said:
The tablet is brand new. I am entering everything correctly. its not my signal or the modem because I have my laptop receiving signal from it. It even accepts the password.
Click to expand...
Click to collapse
Go to settings and wireless then long press on the network name and select forget. Now try to connect again
Sent from my GT-P7510 using Tapatalk
I did that too.
you must Recconect , my friend have the same problem and he fix it.
I did everything and it just won't stop saying scanning. It accepts the password but it won't give me internet connection.
Something is amiss here. Some protocol the tab doesn't recognize? Don't know what that would be, but who knows?
I'd try disabling any and all security, encryption on my wireless router/modem or find one not secured a and try it there. If it still wont connect I would suspect hardware failure.
Sent from my GT-P7510 using one stinky finger.

Wifi not connected no data

My Android Tablet or phone are having problem connecting to a hidden network.
Set up the hidden network,i see my tablet or are connect to the hidden network but i got no DATA.
My friend IOS(Ipad or Iphone) connect to the same hidden network and everything works fine,my windows laptop work fine too.
Is it a problem with Android or I'm doing something wrong.
Any help?
I don't know about Prime connecting to a hidden network, but if you're disabling your router's SSID broadcast in hopes that it'd be hidden, don't. Any scanner will be able to pick up your router signal, SSID or no. And if anybody wants to get on your wifi, they'd be using a scanner. All you're doing is inconveniencing yourself, like this particular instance.
More here,
http://blogs.technet.com/b/steriley/archive/2007/10/16/myth-vs-reality-wireless-ssids.aspx
This is my company network so I can't change anything on the SSID...
Galaxy tab 10.1-Android 3.2 not working
Asus transformer prime-Android 4.0-not working
Asus transformer-android 4.0-not working
HTC EVO 3D-Android 2.3-not working
Galaxy S -Android 2.3-not working
I have try all of Android devices and still the same result...
But all the IOS/MAC and windows work..
Sent from my PG86100 using XDA
Try this,
HiddenSSID Enabler
http://www.appbrain.com/app/hiddenssid-enabler/jp.sourceforge.soopy.hidden.ssid.enabler
Odd, my hidden SSID network at work is fine. Picks it up no problem. By chance do you have a browser redirect on the network?
Sent from my SAMSUNG Galaxy Note
No luck....
Sent from my PG86100 using XDA
No....
Sent from my PG86100 using XDA
Just to make sure, you are adding the network manually while not connected to any networks, using appropriate security correct?
id10terrordfw said:
Just to make sure, you are adding the network manually while not connected to any networks, using appropriate security correct?
Click to expand...
Click to collapse
That's the only network available at my work...
Sent from my PG86100 using XDA
I have the same problem with the wireless at my school. It must have something to do with multiple access points that overlap. It will always connect but can't pull any data. Sometimes after you wait for a while it will start working. Very strange.
Windows laptop always works fine.
transceiver said:
I have the same problem with the wireless at my school. It must have something to do with multiple access points that overlap. It will always connect but can't pull any data. Sometimes after you wait for a while it will start working. Very strange.
Windows laptop always works fine.
Click to expand...
Click to collapse
Could this something in Android OS?
Sent from my PG86100 using XDA
It could be an issue with android that has been overlooked due to the small amount of people who probably connect to a hidden network with an android device.

Internet working with browser, but not with apps

Hi Guys,
I have 3 android devices (xperia s, htc one x and a galaxy s3) connected to a wifi network. This is kind of a protected network and there is a firewall involved. Also the devices are getting IP via DHCP. The problem is that i am able to access web site via browser but when i try from the application, its showing i don't have internet connection. There is no proxy configured in this network. There is an IP filtering in the router which filters the IPs starting with a particular series. But the web site and the application which i am trying to use are supposed to use this IP series.
I've come across issues with internet connections on mobile devices. This might not work for you, but it has worked for me in the past.
I assume your devices detect all of the settings you need automatically?
If so, you may need to manually change some things.
1) Check your IP and make sure it's set right for your network
2) Check your DNS settings. Sometimes the default ones don't work properly.
Try:
8.8.8.8
8.8.4.4
These are from Google's OpenDNS and have served me well in the past.
If all else fails, check the network itself.
Hope this helps
Sent from my GT-I9300 using Tapatalk 2
SeraphSephiroth said:
I've come across issues with internet connections on mobile devices. This might not work for you, but it has worked for me in the past.
I assume your devices detect all of the settings you need automatically?
If so, you may need to manually change some things.
1) Check your IP and make sure it's set right for your network
2) Check your DNS settings. Sometimes the default ones don't work properly.
Try:
8.8.8.8
8.8.4.4
These are from Google's OpenDNS and have served me well in the past.
If all else fails, check the network itself.
Hope this helps
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for the reply.. but as i mentioned earlier, the device is getting IP and other stuffs via DHCP. I am not allowed to configure something statically. It has to come via DHCP. But the interesting fact is that an iPAD in the same network is able to get internet in both browser as well as applications.
Hey, if you need to get settings via DHCP then you should talk to your network admin for the settings
Sent from my GT-I9300 using Tapatalk 2
SeraphSephiroth said:
Hey, if you need to get settings via DHCP then you should talk to your network admin for the settings
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
I am getting all the settings perfectly.. hope haven't read my first post.. i am able to browse via browser.. the problem is with the apps.. that y am confused about.. i know this kind of a problem may arise when we have a proxy configured in the network.. but we dont have a proxy in the network.. in fact an ipad hooked up to the same network works totally fine..
Did you get your apps working?
Nope..still facing the same issue.. internet is available in browser. but not in the apps..
There is no problem with your phone. I am sure that changing your router will fix this problem. Try another router with your internet connection and tell me if that worked.
Press thanks if I helped you!
We have tried that as well.. The situation got little worse with the new router. Now Internet is not working with ipad as well. But it's working in browser for both ipad and android. Another thing I have observed is that the Web pages load blazing fast in a windows and blackberry but the same site loads very slow in android and ios. As I mentioned earlier, the network is having a high security with firewall and encryption. Is there any limitations for android and ios to work with these kind of highly secure network??
Sent from my Galaxy Nexus using xda app-developers app
amith007 said:
We have tried that as well.. The situation got little worse with the new router. Now Internet is not working with ipad as well. But it's working in browser for both ipad and android. Another thing I have observed is that the Web pages load blazing fast in a windows and blackberry but the same site loads very slow in android and ios. As I mentioned earlier, the network is having a high security with firewall and encryption. Is there any limitations for android and ios to work with these kind of highly secure network??
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
I think that the firewall is the main culprit. Try disabling the firewall if you can.
Sent from my Fanta9stic using Tapatalk 2
Ya.. even i feel the same... but its a secure network and firewall is a vital part.. so we cant disable it.. is there any known limitations for android to work with firewall or networks with these kind of setup.
Just mess with WiFi settings
amith007 said:
Hi Guys,
I have 3 android devices (xperia s, htc one x and a galaxy s3) connected to a wifi network. This is kind of a protected network and there is a firewall involved. Also the devices are getting IP via DHCP. The problem is that i am able to access web site via browser but when i try from the application, its showing i don't have internet connection. There is no proxy configured in this network. There is an IP filtering in the router which filters the IPs starting with a particular series. But the web site and the application which i am trying to use are supposed to use this IP series.
Click to expand...
Click to collapse
Hi - I was experiencing this on a Galaxy Nexus with no SIM card only connected to WiFi - on a WiFi router that used to work.
The solution was to
1. Open up DHCP settings on the phone (Settings -> WiFi -> My Network -> Advanced)
2. Manually set them to something that's wrong.
3. Save.
4. Set DHCP back to what it was.
5. Save.
May not work for you, but for me, after about 30 seconds the app store and other apps started working again without having to do a factory reset or doing anything to my router/network.
Let me know if this helped!

WiFi authentication problem!

I can't seem to connect to my router at home. I'm able to connect to another router closer by,but not mine.I've tried changing encryption type from open to wep, to wap. But no luck. Every time it attempts to connect it says authentication problem.
Sent from my HTC One using xda app-developers app
Try looking at your router logs when the error happens to see why it's not authenticating. Try rebooting your router.
BTW wep and wap are not recommended for authentication...that **** can be cracked by a 12 year old. Use WPA2 personal.
Sent from my SGH-T989 using xda app-developers app
Tried wep, wap, wap2 personal and restarted the router. How wound I check logs?
Sent from my HTC One using xda app-developers app
Freaknik said:
Tried wep, wap, wap2 personal and restarted the router. How wound I check logs?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
What kind of router is it (make and model)? Is it flashed with 3rd party firmware?
blackangst said:
What kind of router is it (make and model)? Is it flashed with 3rd party firmware?
Click to expand...
Click to collapse
Netgear wgt624 I v3 i'm not home but I'm pretty sure that's the model #. Firmware updated directly from netgear website. It's weird because I can connect to open router next to my house.
The instructions are on page 4-6 in your PDF manual.
The log is a detailed record of what websites you have accessed or attempted to access. Up to 128
entries are stored in the log. Log entries will only appear when keyword blocking is enabled, and
no log entries will be made for the Trusted User.
Click to expand...
Click to collapse
So what youre gonna want to do is open your logs, clear them, try to connect on your phone, then look at your logs to see if the router even sees the attempt. It should show any errors as well.
What does your phone do when you try to connect?
edit: couple more questions...can anything else connect to your router? Also, your router is also a firewall. When you log in you might try and disabling the firewall feature altogether and try connecting.
I'm gonna try the logs now, and yes 3 computers are connected wirelessly. Also the phone says connecting...then says authenticating problem. I know my password is correct for sure. I'll check the logs now
Sent from my HTC One using xda app-developers app
Okay very weird I cleared the log file on my router. Then I attempted to connect with my phone and it gave me the authentication problem. Yet there isn't a single log file on it through my router. As if the router and phone aren't even reaching. I refreshed multiple times.
Sent from my HTC One using xda app-developers app
Freaknik said:
Okay very weird I cleared the log file on my router. Then I attempted to connect with my phone and it gave me the authentication problem. Yet there isn't a single log file on it through my router. As if the router and phone aren't even reaching. I refreshed multiple times.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Thats strange. Your router *should* be logging auth issues.
Have you tried forgetting your wifi network on the phone and reconnecting as new? And yourer showing password to make double sure its correct? If it is, the auth issue is probably a security mismatch. Router set for WAP, youre trying to connect with WPA2, etc. Double check your router how auth is set up.
blackangst said:
Thats strange. Your router *should* be logging auth issues.
Have you tried forgetting your wifi network on the phone and reconnecting as new? And yourer showing password to make double sure its correct? If it is, the auth issue is probably a security mismatch. Router set for WAP, youre trying to connect with WPA2, etc. Double check your router how auth is set up.
Click to expand...
Click to collapse
Double checked all setting and passwords, still no go
Freaknik said:
Double checked all setting and passwords, still no go
Click to expand...
Click to collapse
Can your phone connect to other routers/AP's using the same encryption? Or do you know? Possible your keys are corrupt.
I was having similar problem with my at&t htc one. I resolved it by enabling RTS/CTS protection in my router. See my post here:
HTC One won't connect to internet using 5ghz wifi
dr266 said:
I was having similar problem with my at&t htc one. I resolved it by enabling RTS/CTS protection in my router. See my post here:
HTC One won't connect to internet using 5ghz wifi
Click to expand...
Click to collapse
Still nothing, I dont have RTS security its actually a threshold number. And dont have short preamble either, only automatic or long.
blackangst said:
Can your phone connect to other routers/AP's using the same encryption? Or do you know? Possible your keys are corrupt.
Click to expand...
Click to collapse
Bumping these questions for OP
blackangst said:
Bumping these questions for OP
Click to expand...
Click to collapse
Have you updated the firmware in your router? If so, check to see if there is any new firmware. Also what is the bit length of your passphrase? 8 or more characters. I would also have your encryption set to WPA 2 with AES not TKIP. Also try setting the channels from auto to a fixed channel, start with 1 and go from there.
Mikee4fun said:
Have you updated the firmware in your router? If so, check to see if there is any new firmware. Also what is the bit length of your passphrase? 8 or more characters. I would also have your encryption set to WPA 2 with AES not TKIP. Also try setting the channels from auto to a fixed channel, start with 1 and go from there.
Click to expand...
Click to collapse
Changed it to AES, already updated firmware and passcode is good. It's crazy because I went to my gf house and connected to her router instantly.
Sent from my HTC One using xda app-developers app
Freaknik said:
Changed it to AES, already updated firmware and passcode is good. It's crazy because I went to my gf house and connected to her router instantly.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Then it is some issue with your router, time to buy a new one. Only other thing I would suggest is hard reset the router, reset it up and try a 10 digit passprase with all numbers
Mikee4fun said:
Then it is some issue with your router, time to buy a new one. Only other thing I would suggest is hard reset the router, reset it up and try a 10 digit passprase with all numbers
Click to expand...
Click to collapse
Yea I'm gonna try that, pretty frusturating because everything works with the router except my phone. Thanks anyways!
Sent from my HTC One using xda app-developers app
I got my HTC One today and I have exactly the same router and I have exactly the same problem. Old LG 2X would connect like lightning. Tried different encryption, reset router multiple times, nothing.
Sorry if it is an old thread. sorry for bump.
I also had this "Authentication Problem" issue on my HTC Pico a few days ago.So,I also tried restarting my router, changing password and stuff like that. but it didn't worked.
out of curiosity I then switched my phone into airplane mode and waited few seconds and then back to normal. to my surprise, my phone automatically got connected to the wifi without any hassle. and hence problem solved.

[Q] Hidden SSID cannot connect

Hello everyone.
At my work they set the wireless with two channels. One is open to everybody with an email verification and allowed users to connect for 2 hours a day and the other is a hidden SSID that the workers can use all the time. In my iphone I have no issues. I add the network manually and it connects. But on my Sony xperia Z1 when I go to wifi and add the hidden SSID it just said not in range while the other network is in range. So far I tried the Hidden SSID enabler app with no luck. Any suggestions? My device has kitkat 4.4.2 and is rooted.
Thanks in advance
cradle66 said:
Hello everyone.
At my work they set the wireless with two channels. One is open to everybody with an email verification and allowed users to connect for 2 hours a day and the other is a hidden SSID that the workers can use all the time. In my iphone I have no issues. I add the network manually and it connects. But on my Sony xperia Z1 when I go to wifi and add the hidden SSID it just said not in range while the other network is in range. So far I tried the Hidden SSID enabler app with no luck. Any suggestions? My device has kitkat 4.4.2 and is rooted.
Thanks in advance
Click to expand...
Click to collapse
Yes, hidden networks are tough to get working with android. My experience with this is that when the hidden network won't connect and then not even recognize it's either that the psk/psk method don't match OR the network is Wireless-N only, which many newer android phones still can't connect to, while the iPhone can. -.- (the *only* thing apple is doing right I guess)
--
Say thanks if I was of help,
Sent from my SCH-I605 using XDA Free mobile app
aarongillion63 said:
Yes, hidden networks are tough to get working with android. My experience with this is that when the hidden network won't connect and then not even recognize it's either that the psk/psk method don't match OR the network is Wireless-N only, which many newer android phones still can't connect to, while the iPhone can. -.- (the *only* thing apple is doing right I guess)
--
Say thanks if I was of help,
Sent from my SCH-I605 using XDA Free mobile app
Click to expand...
Click to collapse
Apple has a flaw too however.
When a network requires you to log into a browser page with a password and username, the Iphone automatically opens the browser page to have you log into the new network.
This opens up drive by attacks to Iphone users connecting to open networks which can then Jailbreak the older firmwares.
I believe this is true, but don't rely on me. I don't even own an Iphone. lol
Another thing I didn't mentioned is that I cannot access routers settings. Also a friend of mine with a galaxy s4 can connect on hidden network. Anyone has the same problem?
Can you specify what router you have? Model #?
Thanks
Sent from my HTCONE using XDA Free mobile app
Thank you for the response...Its a belkin but the company who set up the network can only access to the routers settings. I'm not sure about the model but the thing is that I can connect with other devices and not with my Z1. It can find the non hidden network which works for a couple of hours and when I manually add the hidden network it says not in range. a friend of mine with his samsung galaxy s4 connected earlier and what I noticed was that when he was entering the hidden networks details it had the options cancel and connect. When I was doing the same the options was cancel and save. So he could connect and I just had the hidden network saying just out of range. That's all. I don't know if it works on earlier android versions like that but I cannot connect on the hidden network.
aarongillion63 said:
Can you specify what router you have? Model #?
Thanks
Sent from my HTCONE using XDA Free mobile app
Click to expand...
Click to collapse
cradle66 said:
Thank you for the response...Its a belkin but the company who set up the network can only access to the routers settings. I'm not sure about the model but the thing is that I can connect with other devices and not with my Z1. It can find the non hidden network which works for a couple of hours and when I manually add the hidden network it says not in range. a friend of mine with his samsung galaxy s4 connected earlier and what I noticed was that when he was entering the hidden networks details it had the options cancel and connect. When I was doing the same the options was cancel and save. So he could connect and I just had the hidden network saying just out of range. That's all. I don't know if it works on earlier android versions like that but I cannot connect on the hidden network.
Click to expand...
Click to collapse
Huh. I looked up your phone and it's compatible with all the 802.11 specifications, Wireless-N included. Personally I've had bad experiences with Belkin routers, I trashed mine cause the usb sharing wouldn't work . I say try creating another hidden network with your own router, just to test whether it's an issue with your phone or with your router.
--
Say thanks if I was of help,
Sent from my SCH-I605 using XDA Free mobile app
Do you have any Aplication for hidden ssid waifai showing and connect to the device. Please reply sir please.

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