[Q] Tried ICS update, now 100% bricked. - AT&T Samsung Galaxy S II SGH-I777

I went to upgrade my unrooted, totally stock Gs2 this morning to ICS via Kies. It downloaded the actual firmware to the PC, but froze on 2% for about 2 hours when upgrading the firmware to the phone
I unplugged it, and when I tried to turn the phone on in recovery mode to do an emergency firmware restore, it simply went to a screen that says "Firmware upgrade encountered an issue. Select Recovery mode in Kies and try again". I can't get out of this screen, and when I attempt to recover in Kies, it stays at 0% or cancels out...HELP!!!!
It wont let me do a hard reset or boot up in recovery mode.
Btw- The samsung rep I spoke to on Livechat said he had no information about the ICS update and refused to acknowledge it's release.
Am I totally out of luck, or is there a way to save my phone?

If you were running stock, and using Kies for the update, I would call AT&T for a warranty replacement ... unless you bought it as a refurb more than 90 days ago.
Sent from my Galaxy S II (i777)

I think any sign of life (screen coming ON) means you can still recover it. Ask creepyncrawly on these forums, he has a ton of information on this. If you can't find him try mobiletechvideos they have JIG's and can recover for a price if you send your phone to them.
http://forum.xda-developers.com/showthread.php?t=1313659

Checking in, I've got the same problem. I'm beyond frustration at this point because I can't even convince it to boot into recovery mode, which means that it can't conduct an emergency recovery...
Edit: Emergency firmware recovery just started working for the first time! I'm at 85%...updates as they come.

ch229151 said:
I went to upgrade my unrooted, totally stock Gs2 this morning to ICS via Kies. It downloaded the actual firmware to the PC, but froze on 2% for about 2 hours when upgrading the firmware to the phone
I unplugged it, and when I tried to turn the phone on in recovery mode to do an emergency firmware restore, it simply went to a screen that says "Firmware upgrade encountered an issue. Select Recovery mode in Kies and try again". I can't get out of this screen, and when I attempt to recover in Kies, it stays at 0% or cancels out...HELP!!!!
It wont let me do a hard reset or boot up in recovery mode.
Btw- The samsung rep I spoke to on Livechat said he had no information about the ICS update and refused to acknowledge it's release.
Am I totally out of luck, or is there a way to save my phone?
Click to expand...
Click to collapse
I would suggest flashing back to stock UCKH7. Follow the guide How to Prepare Your Phone to Return to the Store or for Warranty Replacement which is linked in my signature. Do this whether you were originally on UCKH7 or UCKK6.
If you know you started on UCKH7 then you can probably flash without doing a wipe data/factory reset. If you know you started on UCKK6 then you must do a wipe data/factory reset, and may have to do it anyway if you have any problems. You will lose any installed applications and personal settings.

In Kies "recovery mode" means "Odin mode". Pull/replace battery, hold down your volume keys, plug in USB cable and see what Kies does.

You should have posted in this already existing related thread. Read it, you might find an answer.
http://forum.xda-developers.com/showthread.php?t=1726730

Yup, as out friend Miami pointed out, there is already a thread for this. Lets keep this conversation over there to avoid confusion.

Related

[Q] Samsung Galaxy S2 - Download mode but no recovery, not recognized by Odin or Kies

Hi all. I have searched for this problem and found some similar ones, but nothing quite like this.
The problem first started when I tried flashing Zedomax Kernel v3 via Odin. Odin reported a successful flash, but when it went to reboot it sat at the Galaxy S2 splash screen with yellow triangle for about 45 mins. I figured something was wrong so rebooted to CWM. I was able to get into both CWM and download mode at this point.
No matter what I tried I could not get the phone to boot up, so I thought I would try flashing a factory image to get back to out of the box settings. In the middle of this Odin got stuck on a step and then failed out after a good 10-30 minutes (sorry for lack of detail, this was pretty late last night).
Now, when I try to boot into recovery mode I see the [phone]....!....[computer] screen with the message "Firmware upgrade encountered" (part of this screen is cut off on the right, and appears to overflow to the left side? weird). I can boot into download mode, but Odin doesn't see my phone when I plug it in. The device doesn't show up in device manager either.
Things I have tried:
-Different USB port
-Kies "Resolution connection errors" button, which seems to reinstall the drivers
-Reboot computer after above step
-Remove battery from phone and replace
After these steps I still can't get my computer to see my plugged in phone in any way. I'm getting kinda nervous but the only thing giving me hope is that I can get it into download mode. Any ideas on how to get Odin to see it again?
Remove Kies and reinstall see if it picks the phone up and installs the drivers .
jje
OperationIvy85 said:
Hi all. I have searched for this problem and found some similar ones, but nothing quite like this.
The problem first started when I tried flashing Zedomax Kernel v3 via Odin. Odin reported a successful flash, but when it went to reboot it sat at the Galaxy S2 splash screen with yellow triangle for about 45 mins. I figured something was wrong so rebooted to CWM. I was able to get into both CWM and download mode at this point.
No matter what I tried I could not get the phone to boot up, so I thought I would try flashing a factory image to get back to out of the box settings. In the middle of this Odin got stuck on a step and then failed out after a good 10-30 minutes (sorry for lack of detail, this was pretty late last night).
Now, when I try to boot into recovery mode I see the [phone]....!....[computer] screen with the message "Firmware upgrade encountered" (part of this screen is cut off on the right, and appears to overflow to the left side? weird). I can boot into download mode, but Odin doesn't see my phone when I plug it in. The device doesn't show up in device manager either.
Things I have tried:
-Different USB port
-Kies "Resolution connection errors" button, which seems to reinstall the drivers
-Reboot computer after above step
-Remove battery from phone and replace
After these steps I still can't get my computer to see my plugged in phone in any way. I'm getting kinda nervous but the only thing giving me hope is that I can get it into download mode. Any ideas on how to get Odin to see it again?
Click to expand...
Click to collapse
That kernel is for the Epic touch 4g is that your phone or do you have the international version? If you flashed the wrong kernel it could cause problems.
Yes it's an Epic touch 4g from sprint.
EDIT: Uninstalled Kies, reinstalled Kies, restarted computer, still no kind of recognition of my phone in any state (powered off, at "Firmware upgrade encountered" screen it boots into, or in download mode). Starting to get nervous, I used to at least hear a sound when plugging my phone into my comp. It is like there is nothing on the other end of the USB cable.
More things I have tried:
-All of the above steps on a different computer
-Sweet talking it
-Talking dirty to it
Am I brick'd? I figure not, since I can at least get into download mode. Not sure what else I can do though. I'd go see what the Sprint store can do for me, but on the download mode screen it lists my custom binary download count as 5, I understand they will see that and tell me I'm out of luck?
OperationIvy85 said:
More things I have tried:
-All of the above steps on a different computer
-Sweet talking it
-Talking dirty to it
Am I brick'd? I figure not, since I can at least get into download mode. Not sure what else I can do though. I'd go see what the Sprint store can do for me, but on the download mode screen it lists my custom binary download count as 5, I understand they will see that and tell me I'm out of luck?
Click to expand...
Click to collapse
Try to reset your binary counter with a usb jig.
you could try and download the drivers again from here and see if it then connects
http://modem-techno.blogspot.com/2010/09/epic-4g-usb-driver-download.html
I also had a similar problem once with an old i9000 and what worked was doing this and then connecting the phone first and then opening Odin.For some reason opening Odin first and connecting wouldnt find the phone.If nothing else works try wipeing the bin counter with the jig and send it back.Youll have to say that kies crashed while updating on Win7 64bits.Samsung know that before the September 30th kies update kies wasnt fully functional with 64bit drivers and they had a few phones replaced under warranty because of crashing kies updates on Win7 64bits.
Thanks for the replies everyone.
I made a USB jig but it had no result. I checked the resistance with a multimeter and I am connected across pins 4 and 5 of the usb dongle I bought. I plug it in and nothing happens.
I can still get into download mode by the usual means, just no recognition from my computer, odin, or kies. Very frustrating. Am I going to have to buy a new one or is there another way to reset the bin counter?
EDIT: Got the USB jig to work! I was using a bad diagram and was on pins 1/2 instead of 4/5. Now I can't boot, can't get to recovery, can't get any PC to recognize my phone in download mode.. but at least my download screen says "Custom binary download: NO." So if nothing else works before tomorrow evening I'm gonna bring this thing back to the Sprint store and tell them what cooza said about kies crashing on win7 64 bit. Thanks everyone! Also I just realized there is a specific forum for Epic 4G touch.. sorry >.>
The good thing is that your bin counter is at "0" again.The Kies thing is the real deal as there are also posts here on XDA of the same thing happening.I also know its true from first hand experience as it has happened to me and when i told them about the Win7 64bit driver problem (this happened to me a couple of months back too) they had no option but to accept it cos they know its true.Also i offered to e-mail links from forums with other complaints from users on 64bit PCs but they didnt even dought my storey and in 4 days it was back in my hand.I told them that when the update finalized the programe froze and the phone rebooted to a black screen.Had to pull the battery cos it appeared to be dead and refused to reboot again.Important to say that you where on Kies prior to the update I mentioned.Ived update to the latest Kies and it works fine now on my Win7 64bit so be carefull there that date is important
Thanks cooza I really appreciate your help. I do have a couple questions though.
1. Is the update you are referring to an update to Kies software.. or an update to the Galaxy S2? Reason I ask is because my phone is the Epic 4G Touch (accidentally posted in this forum >.>), will they still believe my story?
2. Not sure if you will know the answer to this one, but should I go through Samsung tech support or can I take it back to the Sprint store where I bought it?
3. Just trying to get clear on the story I should tell them. I was using Kies to update my phone on a Win7 64bit computer, but I accidentally used the version of Kies from before the Sept. 30 update? And then the phone crashed resulting in it's current state. Correct? Anything else I should watch out for?
4. With the problem you are describing with Win7 x64, does the phone go into a soft brick where it won't boot up?
Thanks again.. you've been very helpful
OperationIvy85 said:
Thanks cooza I really appreciate your help. I do have a couple questions though.
1. Is the update you are referring to an update to Kies software.. or an update to the Galaxy S2? Reason I ask is because my phone is the Epic 4G Touch (accidentally posted in this forum >.>), will they still believe my story?
2. Not sure if you will know the answer to this one, but should I go through Samsung tech support or can I take it back to the Sprint store where I bought it?
3. Just trying to get clear on the story I should tell them. I was using Kies to update my phone on a Win7 64bit computer, but I accidentally used the version of Kies from before the Sept. 30 update? And then the phone crashed resulting in it's current state. Correct? Anything else I should watch out for?
4. With the problem you are describing with Win7 x64, does the phone go into a soft brick where it won't boot up?
Thanks again.. you've been very helpful
Click to expand...
Click to collapse
Kies via to its Sep 30th update was not fully compatable with 64bits and gave a lot of problems to a lot of people.I had a few problems with it when I got a new laptop (HP Win7 64bit) so started searching the web for solutions and found that kies was designed mainly to support the windowsXP versions 32bit and had caused Samsung to accept various repairs under warranty because of crashing Kies updates mainly on android running phones.For some reason Bada didnt seam to affected.Maybe cos there arnt to many around like android.In the 4G forum there is post from someone who has bricked their phone using Kies to update and a reply from another with the same problem.Take it into where you bought it to start with and if its not there problem then they might send it back to Samsung for you.All you need to say is that you where updating your firmware via kies and on completion it froze and the phone booted to a black screen like mine did.You had to pull the battery and restart your PC to close Kies cos it wouldnt close or minimize or anything.Tell them that you searched on the net for possible causes and found what i told you about Kies and since you have a Win7 64bits PC then thats most likely to have been the cause.Your bin counter is at 0 so there is no way they can counter-attack your story.
OperationIvy85 said:
Hi all. I have searched for this problem and found some similar ones, but nothing quite like this.
The problem first started when I tried flashing Zedomax Kernel v3 via Odin. Odin reported a successful flash, but when it went to reboot it sat at the Galaxy S2 splash screen with yellow triangle for about 45 mins. I figured something was wrong so rebooted to CWM. I was able to get into both CWM and download mode at this point.
No matter what I tried I could not get the phone to boot up, so I thought I would try flashing a factory image to get back to out of the box settings. In the middle of this Odin got stuck on a step and then failed out after a good 10-30 minutes (sorry for lack of detail, this was pretty late last night).
Now, when I try to boot into recovery mode I see the [phone]....!....[computer] screen with the message "Firmware upgrade encountered" (part of this screen is cut off on the right, and appears to overflow to the left side? weird). I can boot into download mode, but Odin doesn't see my phone when I plug it in. The device doesn't show up in device manager either.
Things I have tried:
-Different USB port
-Kies "Resolution connection errors" button, which seems to reinstall the drivers
-Reboot computer after above step
-Remove battery from phone and replace
After these steps I still can't get my computer to see my plugged in phone in any way. I'm getting kinda nervous but the only thing giving me hope is that I can get it into download mode. Any ideas on how to get Odin to see it again?
Click to expand...
Click to collapse
I also have this same problem now. Except that....I cannot even get into download mode. My phone is stuck at the [phone]....!....[computer] screen, but without any message. I am told that the exclamation mark tells Samsung that warranty is voided.
Is there anyway I can do anything to save my phone?
Who told you that the exclamation point means you voided your warranty?
bajaber said:
I also have this same problem now. Except that....I cannot even get into download mode. My phone is stuck at the [phone]....!....[computer] screen, but without any message. I am told that the exclamation mark tells Samsung that warranty is voided.
Is there anyway I can do anything to save my phone?
Click to expand...
Click to collapse
The exclamation point on a normal boot up screen (Galaxy S II splash screen) means there is a custom rom installed. This can be removed with a USB jig, which will also reset your custom binary counter.
I have absolutely no idea still what [phone]....!....[computer] means though. I ended up taking my phone back to the Sprint store and they replaced it for a small service charge while telling me next time I won't be so lucky. My next step was going to be to try calling Samsung with the story cooza suggested. I told that same story to the people at Sprint but they definitely didn't buy it, but you may have better luck with Samsung. If you get this resolved I'd be curious to hear how, but I am not optimistic for you
bajaber said:
I also have this same problem now. Except that....I cannot even get into download mode. My phone is stuck at the [phone]....!....[computer] screen, but without any message. I am told that the exclamation mark tells Samsung that warranty is voided.
Is there anyway I can do anything to save my phone?
Click to expand...
Click to collapse
The sign you see means that your phone is semi-bricked and that you needed a jig to force the phone to boot into download mode.You can buy one on ebay for a couple of bucks.Best you do cos it could may mean that your warranty is void.Let me explain,no one can actually say that your warranty is void because of this sign but being only "semi-bricked" the service centre are still able to enter the phone and see the bin counter.So if you semi-bricked flashing a non official firmware or you have done so earlier and your bin counter is not at 0 then YES your warranty is void.Semi-brick is not so bad as you can normally fix it yourself but Hard-brick is a dead phone and you gotta pay for a jtag .In your case buy a jig force the phone into download mode and re-flash it yourself.You shouldnt need to go anywhere.Semi-bricking is something you save yourself.Just wait till the jig arrives in the mail.
EDIT:there have been posts of people pulling the battery for 10min and re-trying and it has booted to download.They say they have had to do so 4 or 5 times for it to finally work but if youve got time on your hands then give it a try.
---------- Post added at 04:48 PM ---------- Previous post was at 04:22 PM ----------
OperationIvy85 said:
The exclamation point on a normal boot up screen (Galaxy S II splash screen) means there is a custom rom installed. This can be removed with a USB jig, which will also reset your custom binary counter.
I have absolutely no idea still what [phone]....!....[computer] means though. I ended up taking my phone back to the Sprint store and they replaced it for a small service charge while telling me next time I won't be so lucky. My next step was going to be to try calling Samsung with the story cooza suggested. I told that same story to the people at Sprint but they definitely didn't buy it, but you may have better luck with Samsung. If you get this resolved I'd be curious to hear how, but I am not optimistic for you
Click to expand...
Click to collapse
Well at least you got a phone now hope they didnt charge to much!!!!Good on ya mate
Update on my issue....
It turns out the problem is because I tried to flash an I1900 firmware while my phone is a G variant (I900G).
After using the right firmware, it worked.
OperationIvy85 said:
Thanks for the replies everyone.
I made a USB jig but it had no result. I checked the resistance with a multimeter and I am connected across pins 4 and 5 of the usb dongle I bought. I plug it in and nothing happens.
I can still get into download mode by the usual means, just no recognition from my computer, odin, or kies. Very frustrating. Am I going to have to buy a new one or is there another way to reset the bin counter?
EDIT: Got the USB jig to work! I was using a bad diagram and was on pins 1/2 instead of 4/5. Now I can't boot, can't get to recovery, can't get any PC to recognize my phone in download mode.. but at least my download screen says "Custom binary download: NO." So if nothing else works before tomorrow evening I'm gonna bring this thing back to the Sprint store and tell them what cooza said about kies crashing on win7 64 bit. Thanks everyone! Also I just realized there is a specific forum for Epic 4G touch.. sorry >.>
Click to expand...
Click to collapse
Hi, I'm having an exactly same problem with you and I just got a USB jig in mail, but even though I am following the instructions for the USB jig the counter is still not going back to 0 :/
This is the instruction I followed: take battery out for like a minute -> put the battery in but don't turn phone on -> put the usb jig in -> it's supposed to boot up with 0 flash count?
Mine still says 4... Can anyone please help?
sfoksn said:
Hi, I'm having an exactly same problem with you and I just got a USB jig in mail, but even though I am following the instructions for the USB jig the counter is still not going back to 0 :/
This is the instruction I followed: take battery out for like a minute -> put the battery in but don't turn phone on -> put the usb jig in -> it's supposed to boot up with 0 flash count?
Mine still says 4... Can anyone please help?
Click to expand...
Click to collapse
Is yours a i9100? If so is your firmware the latest 2.3.5 KI3 or KI8?
Could be your device has the new bootloader. If so check intratechs original firmware thread in original development section and install his old bootloader via Odin. Have a read while your there to get the latest info.
Good luck
Sent from my GT-I9100 using XDA App
aceofclubs said:
Is yours a i9100? If so is your firmware the latest 2.3.5 KI3 or KI8?
Could be your device has the new bootloader. If so check intratechs original firmware thread in original development section and install his old bootloader via Odin. Have a read while your there to get the latest info.
Good luck
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
Yeah, I got stuck while flashing 2.3.5 Gingerbread... Yeah I think it has a new bootloader, as I remember Odin updating the bootloader section before messing up.
Is there any way I can get the USB jig to work? My phone is no longer recognized by the USB anymore so I can't even flash another bootloader or anything.
Is there anythign I could do to make the USB jig work without connecting it to the computer?
Can you get into download mode using the buttons?
Volume down+home+power
If so try and flash another Rom from intratechs thread to get back to stock.
If that works you can try again.
Sent from my GT-I9100 using XDA App

[Q] Updating Firmware failed.

Hi guys, not entirely sure if this is in the correct place but I believe it is, sorry if it is not.
Today i plugged my Samsung S2 into the laptop and Kies proceeded to connect and everything seemed fine. I then saw that there was a firmware update, I then proceeded to download and try to install it, this failed some how and it then tried to do an emergency recovery which also failed. So i turned the phone on and off again and the screen that appeared was a phone..warning triangle...computer.
I tried plugging it back up but Kies was not connecting with it anymore, and everything i have search about it talks about something called "Odin" and rooting, neither of which i have tried or read about in any great depth.
I contemplated going up to the local shop and seeing if they could do anything although i think they would be just as good as me.
Before today i hadn't updated any firmware at all since getting the phone in January, i have just been using it straight out the box. So my question is, can i fix it? And how would i go about fixing it?
Im am in the UK and on the O2 network if that is any use?
bigredreed said:
Hi guys, not entirely sure if this is in the correct place but I believe it is, sorry if it is not.
Today i plugged my Samsung S2 into the laptop and Kies proceeded to connect and everything seemed fine. I then saw that there was a firmware update, I then proceeded to download and try to install it, this failed some how and it then tried to do an emergency recovery which also failed. So i turned the phone on and off again and the screen that appeared was a phone..warning triangle...computer.
I tried plugging it back up but Kies was not connecting with it anymore, and everything i have search about it talks about something called "Odin" and rooting, neither of which i have tried or read about in any great depth.
I contemplated going up to the local shop and seeing if they could do anything although i think they would be just as good as me.
Before today i hadn't updated any firmware at all since getting the phone in January, i have just been using it straight out the box. So my question is, can i fix it? And how would i go about fixing it?
Im am in the UK and on the O2 network if that is any use?
Click to expand...
Click to collapse
Can you try turning the phone off, then simultaneously press the Down Volume Key + Home Button + Power Button, keeping same depressed for about 10 seconds to see if the phone will boot and enter Download mode?
If it does, then you may be able to use ODIN as per this thread http://forum.xda-developers.com/showthread.php?t=1075278 to properly reload an image.
Better send it to your near Samsung service center to have it replaced if it still under warranty.
if download mode works then jus flash stock rom via odin...an kies dosnt update the device if the space on main drive(ex--c drive )dosnt hav enough space i think around 30 or 60gb is required...an if u wan to update via kies only then flash old stock rom an connect to kies hope all goes well...if none work then try the jig (search on forums)well i made my own jig tht jus pushs the phone to dounload mode........cheeeeerz

[Q] Help rooted for wrong ota

Hi all,
Im new to the forum and did some searching but cant find the info i need. I tried rooting my verizon note 2 to casuals one click and didnt realize i had updated to android 4.3 prior. So it tried to root 4.1.2. Now my phone has the yellow triangle and says "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." I tried kies and kies 3 and neither one recognizes my phone.The only way to shut the phone off is to pull the battery.When i reinstall the battery i have a brief window to volume down+home+power and it takes me to odin. I saw this problem in the forums for roms but couldnt find anything on rooting.Please tell me i can fix this and go back to stock, and i didnt lock my phone up for good.I know im an idiot and i didnt back up anything. Ive learned my lesson and will do more research before attempting this again.I also realized there is no root for 4.3 yet. My phone was stock before i tried all this. Its the verizon sch-1605.Any help is much appreciated. Thank you!
gilitin99 said:
Hi all,
Im new to the forum and did some searching but cant find the info i need. I tried rooting my verizon note 2 to casuals one click and didnt realize i had updated to android 4.3 prior. So it tried to root 4.1.2. Now my phone has the yellow triangle and says "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." I tried kies and kies 3 and neither one recognizes my phone.The only way to shut the phone off is to pull the battery.When i reinstall the battery i have a brief window to volume down+home+power and it takes me to odin. I saw this problem in the forums for roms but couldnt find anything on rooting.Please tell me i can fix this and go back to stock, and i didnt lock my phone up for good.I know im an idiot and i didnt back up anything. Ive learned my lesson and will do more research before attempting this again.I also realized there is no root for 4.3 yet. My phone was stock before i tried all this. Its the verizon sch-1605.Any help is much appreciated. Thank you!
Click to expand...
Click to collapse
Couple of things:
- if you've received the 4.3 update, your bootloader is locked and (currently) un-touchable. Don't try to flash, well, anything.
- if you've received the 4.3 update, you've also received Samsung's odius KNOX technology. If you do try to flash anything most things (especially recoveries), you'll trip the KNOX counter and invalidate your warranty (I believe it also means you can't use your phone in enterprise setups that use KNOX)
The good news is that you can restore your phone to working order! You'll need to install the Verizon Software Upgrade Assistant. XDA member scoobysnack posted a link to download the software, though you can also get it from any functioning Verizon Samsung smartphone that's plugged into a computer.
After you've installed the software, turn your phone on and plug it into the computer. Run the software and select the tab on the left column titled 'Repair'. Click on the repair button near the right side and sit back & wait. The software will download the 4.3 OTA and install it. Like ODIN, it is imperative that you not unplug your phone during this process.
If you have trouble getting the software to recognize your phone, it may help to put it into download mode. I had to go through this myself (I foolishly forgot about the bootloader issue and tried to flash a recovery. Sigh).
You can achieve root for 4.3, but there are some serious concerns about Kingo, the software the provides root. XDA doesn't allow links to them due to unanswered questions about privacy concerns due to unusual traffic capture going between the software and (apparently) servers in China
thanks so much. ill try it in the morning when i get off work.
Also when i was in odin and plugged my phone in, the software on the pc didnt recognize my phone either. Is that something i should worry about. I guess the box was supposed to turn green but never did.Many thanks
ok so i got home today and tried downloading verizon software update from the link you gave and it wont open the program. Ive tried on 2 different computers. so i called verizon tech to see if they have it cause i can only find it on the website described eariler, and they said they dont have it. Its only in your phone. Well i cant access my phone to get it and im stumped. They said to go into a verizon store and they should be able to fix it. What are my options? I dont have any data on the phone i need to save so can i just go back to a previous version or wipe it out? Or do i have to do a custom rom? Thanks in advance.
gilitin99 said:
ok so i got home today and tried downloading verizon software update from the link you gave and it wont open the program. Ive tried on 2 different computers. so i called verizon tech to see if they have it cause i can only find it on the website described eariler, and they said they dont have it. Its only in your phone. Well i cant access my phone to get it and im stumped. They said to go into a verizon store and they should be able to fix it. What are my options? I dont have any data on the phone i need to save so can i just go back to a previous version or wipe it out? Or do i have to do a custom rom? Thanks in advance.
Click to expand...
Click to collapse
When you go into ODIN mode (turn off your phone, power on using POWER+HOME+VOL-DOWN), do you a line that reads 'KNOX WARRANTY VOID'? It would be in the upper left corner under 'SYSTEM STATUS'.
I ask because if you don't have that line, you didn't upgrade to 4.3 and your bootloader is NOT locked. You should be able to flash to 4.1.2 from ODIN and go from there (CASUAL to unlock & root, et cetera).
If you do have that line, then your only option is the VZW Software assistant. I'm uploading it now and I'll send you a link via PM. Please keep in mind that if you use the VZW Software assistant, whether your bootloader is currently locked or not, it most definitely will be locked after using it. If you're already locked, no harm done, but I'd make sure first.

[Q] SCH-S960L Straight Talk soft brick help

I have a straight talk SCH-S960L that I was attempting to upgrade to android version 4.2.2 from 4.1. I put the phone into download mode, entered ODIN, and attempted the upgrade. It presented me with a FAIL! message. I wanted to back out. I got up and went to the restroom, while I was gone my younger sister unplugged my phone and took the battery out. (!!!!!!!) In a state of panic I jammed the battery back in,now the phone presents me with a message "Firmware upgrade encountered an issue, select recovery mode in Kies and try again." The upper left corner also reads "ODIN MODE. and UNSUPPORTED DEV TYPE in red letters. I attempted to use Kies to recover, but Kies does not want to connect to my phone (technically says device not responding). I have read that reinstalling the firmware is the best way to go, but I can't seem to be able to find firmware for straight talk phones. I hear Sprint works equally as well, but for fear of bricking it hard, I don't want to screw with it anymore until I know for sure what to do. Can anyone offer me any help please?
kelleidoscope said:
I have a straight talk SCH-S960L that I was attempting to upgrade to android version 4.2.2 from 4.1. I put the phone into download mode, entered ODIN, and attempted the upgrade. It presented me with a FAIL! message. I wanted to back out. I got up and went to the restroom, while I was gone my younger sister unplugged my phone and took the battery out. (!!!!!!!) In a state of panic I jammed the battery back in,now the phone presents me with a message "Firmware upgrade encountered an issue, select recovery mode in Kies and try again." The upper left corner also reads "ODIN MODE. and UNSUPPORTED DEV TYPE in red letters. I attempted to use Kies to recover, but Kies does not want to connect to my phone (technically says device not responding). I have read that reinstalling the firmware is the best way to go, but I can't seem to be able to find firmware for straight talk phones. I hear Sprint works equally as well, but for fear of bricking it hard, I don't want to screw with it anymore until I know for sure what to do. Can anyone offer me any help please?
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Where did you get the 4.2.2 update file from? My current version is 4.1.3 and when I attempt to update I get no update available. If you were willing to flash to a non stock ROM before, why not try now?

Help me save my S4 i545

So I have a S4 i9545 for Verizon. It was on 4.2.2 rooted and I upgraded using Fireflash with I545_OC1_Stock_DeOdexed_ROMwNK4_BL.zip. Everything seemed fine so I was using Titanium back up to remove the bloatware and then my battery died. When I charged it and booted up it got to the Verizon screen and hung there. I reset and tried several more times. I tried to use odin and flash a stock ROM SCH-I545_VZW_1_20140330160240_yni63xq6zh and I also tried one more. Odin gave a an error and failed. I then tried going into the boot loder and flash the I545_OC1_Stock_DeOdexed_ROMwNK4_BL.zip. Not sure if this was foolish or not. When I booted up I got to a black screen and there was a voice talking, maybe some sort of training, but I couldn't do anything.
If anyone can point me in the right direction on how to unbrick my S4 I would appreciate it. I know I screwed up.
Right now when I turn on the phone it says firmware upgrade encountered an issue. Please select recovery mode in kies and try again. I tried connected to my computer and opening kies but it doesn't find it.
Try disconnecting your phone, completely closing Kies, then re-launching it with your phone still disconnected. Then click Tools > Firmware Upgrade and Initialization then follow the prompts

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