[Q] Email format issues - Galaxy S III Q&A, (US Carriers)

I have 2 email accounts, 1 IMAP and 1 Exchange. On some emails for each account there is a formatting bug and I can't read the email. Any ideas?

I think that the email app has some bugs. I have a setup like yours with multiple accounts. I cannot type quickly while in the email app because the keys start to lag.
I haven't had a formatting issue. What is it doing exactly?

It mangles the text, doesnt open the whole message. hard to explain.

If it happens again you could try to capture a screenshot of it. (Palm swipe or press/hold power and the home button at the same time) Maybe someone has seen it happen to them.

Related

[Q] Hotmail FC

This has been happening for as long as I can remember on various ROMs and versions.
Once I add my Hotmail account, when I go to settings -> incoming and select to delete messages from the server when I delete from the phone, the app FCs.
Anyone else notice this/know what's going on?
I don't use Hotmail but every now and again someone sends to the account and it ends up getting ignored. Would be nice to be notified but not a big deal at all!
Not the answer to your problem, but this is what I do.
I just go to www.hotmail.com in the browser. Keep yourself logged in, and when you're logged in, add that page to your bookmarks. That way you can access it fast by opening your browser and the mobile hotmail page looks better than the email app I think.
Ofcourse, you won't get notified when you get new mail.
Thanks for the suggestion - but not really what I'm after.
I would literally get 1 message every 4 or 5 months and it's usually one I'd like to have known about 3 months before remembering to check hotmail.
More than anything it'd be good to know if this happens for everyone else or just me
Have you set up Hotmail as POP3?
http://mailcall.spaces.live.com/blog/cns!CC9301187A51FE33!49799.entry?sa=940912537
Moved to Q&A as not development

K-9 Mail not saving settings

Hi!
I'm using K-9 Mail instead of the stock email app on my rooted NookColor and I've noticed that the changes I make in settings are not stored
Anyone here using K-9 Mail too? Do you have the same problem?
Thank you in advance for your feedback.
xyzolog said:
Hi!
I'm using K-9 Mail instead of the stock email app on my rooted NookColor and I've noticed that the changes I make in settings are not stored
Anyone here using K-9 Mail too? Do you have the same problem?
Thank you in advance for your feedback.
Click to expand...
Click to collapse
Folder settings I saw this, but no-where else. It seems to not be reproducible on the latest version on their site, especially if you use the status bar back button, NOT the big text Back button in the dialog.
I logged a bug because I could NOT get it to set folder settings (and stick), and now I can't repro it.
Thank you very much: it has solved my problem
I used K-9 on my Droid for about 6-7 months. I then discovered how to use the Gmail app to have my pop3 emails pushed. Here's a quick writeup I did over on DF about extending battery life. This one paragraph is about the gmail app:
Emails: I don't know what email app you use, but try this. It saves battery power and in some cases emails arrive quicker. This scheme will have you using only the Gmail app on the phone for all email accounts whether they are pop3 accounts or Gmail. Go to the Google Gmail inbox on your computer and log into the Gmail account. On the top right of the screen is an option called Settings. In there is an option to have the Gmail program poll your regular, non-Gmail accounts. Provide the email address and the password. The Google Gmail program will then poll your other accounts on a frequency from 1-5 minutes and push the email immediately to your phone. The polling frequency is determined by each account's activity - more emails = faster polling. It will always be no less frequent than every five minutes. This saves battery power because on the android OS pop3 accounts are polled at a frequency of 1-30 minutes and that really eats battery. Because the phone goes and checks those accounts for mail whether there is mail there or not.
I've been doing the above for 6-7 months now and could not be happier. Good luck.
Geezer Squid said:
I used K-9 on my Droid for about 6-7 months. I then discovered how to use the Gmail app to have my pop3 emails pushed.
Click to expand...
Click to collapse
No thanks, I like K9. And POP3? Welcome to 1990.......
I was having the same problem a couple of days ago with the latest version from the Market. The solution I did was to not use the big back button up top but the little one down below just like you mentioned. The big one wouldn't save settings but the little one did. Weird
bitnerd said:
I was having the same problem a couple of days ago with the latest version from the Market. The solution I did was to not use the big back button up top but the little one down below just like you mentioned. The big one wouldn't save settings but the little one did. Weird
Click to expand...
Click to collapse
Actually not weird; the Back button that the B&N ROM has on the dialogs isn't sending the right intents, as the K9 folks found out.
I logged a bug about this in their tracker and they discovered the difference in the buttons and that the status bar back (from Softkeys) works. Although I still swear it wasn't working for either at first.

[Q] Email - words split to next line

I've searched to no avail.... I'm running stock and using the included email app. Some (not all) email comes through with words split between lines like this:
I have gone to see my fri
end and when I arrived sh
wasn't there so I then tri
ed to.... blah blah
It doesn't happen with all email. I found a setting in the browser to fix word wrap but can find nothing to fix email.
Thanks for any assistance. B
out of curiosity, have you noticed this happening with one or two people in particular? I'm thinking that it might be the way they send the email, not the way your phone displays it.
reason is - I notice that same problem once in a while on my corporate email setup on outlook. Turned out it was a problem on the sender's end. not sure the details, though.
nyydynasty said:
I'm thinking that it might be the way they send the email, not the way your phone displays it.
Click to expand...
Click to collapse
Good point. I just got the phone and I haven't read many emails yet but will keep that in mind. One in particular that I remember was from an iPad owner and another was from a library. I didn't that problem with my last phone (WinMo)
I have one email from a public library to my gmail account. If I look at it with the GMail app on the GS2, it is fine but if I look at it on the GS2 email app, it has the split word problem.
i'm not really sure what would cause that. Have you tried to clear the cache on the gs2 email app?
I've gotten only about 12 emails since firing up the phone. I don't know how to clear the cache.
settings > applications > manage applications > "all" tab (up top) > find the email app that you're using. You'll see the button in there.
ok - thanks for directions. I cleared my cache and we'll see what happens
this is happening to me as well... stock email app hooked up to exchange. emails look fine in outlook as well as on the exchange server, but they appear fragmented (both portrait and landscape) in the email app... clearing cache does not do anything. this is all emails from all senders.
anybody know anything about this?
I know on my old Captivate, if you select anything other than the default font in email client, you will get this problem. But the new email client on GS2 doesn't have any way to select a different font.
Also, from the screen shots above, try tap the button "load more details" and see if it changes.
"load more details" just loads the entire email thread, instead of just the portion in view.
Nope. It tries to load the email as HTML mail if your current exchange server reports as Exchange 2003. This typically works well for Hotmail.
I don't see "load more details" anywhere. Perhaps this is only for exchange email?
barbo said:
I don't see "load more details" anywhere. Perhaps this is only for exchange email?
Click to expand...
Click to collapse
It is only for exhang 2003 emails.
foxbat121 said:
Nope. It tries to load the email as HTML mail if your current exchange server reports as Exchange 2003. This typically works well for Hotmail.
Click to expand...
Click to collapse
you're right... and this does fix it, but now i'm curious on how to "force" this action from the get go...
in your exchange server settings, you can select the settings for how much of each email you sync, how far back your calenda sycsr, tasks (for 2k8 and above), etc...
under emails, select the size to retrive emails to ALL, that should download all of the email, and not show you the prompt to "load more details"
---------- Post added at 10:08 PM ---------- Previous post was at 10:02 PM ----------
fwiw, when you only download part of an email, its downloaded in "plain text" mode.. when you download all of an email, either by default, or by clicking the "load more details" link. you download the html version of the email if your server supports html mail.
Not necessary always the case. With Exchange 2003 protocol, HTML email is not supported. So the server will only push down plain text portion of the email. Some mail servers like Hotmail are known to push as Exchange 2003 protocol only but can actually send out HTML email as well if you ask. So the 'Load more detail' button will ignore the protocol restriction and ask server for full HTML email anyway.
foxbat121 said:
Not necessary always the case. With Exchange 2003 protocol, HTML email is not supported. So the server will only push down plain text portion of the email. Some mail servers like Hotmail are known to push as Exchange 2003 protocol only but can actually send out HTML email as well if you ask. So the 'Load more detail' button will ignore the protocol restriction and ask server for full HTML email anyway.
Click to expand...
Click to collapse
you are 100% correct, thanks for clarifying

Yahoo imap & pop: can't connect to server

Hi all. Having been with yahoo for many many (often tiring) years, sadly this isn't a new thing, it's something that comes and goes seemingly based on the whims of yahoo deciding to change their settings, potentially to try to herd users onto their (awful) mail app. Anyway, problem:
All of a sudden, my account (yahoo plus, imap) and my mothers (yahoo basic, pop) have stopped receiving emails on our 2 android phones (samsung S3 with latest ICS, & HTC wildfire with whatever was before ICS, respectively). I've read a number of forums with various suggestions, including:
- clear the app cache
- change to a different server: most suggest imap.mail.yahoo.com but others suggest imap.n.mail.yahoo.com, imap.android.mail.yahoo.com, one suggests using IMAP4 (don't know how to select this)
- delete account & reinstall
None of these work. Peversely, I AM getting emails through on imap.mail.yahoo.com, but very intermittently. I'll notice that, e.g. overnight, I'll have gotten most of yesterday's, but if i click for a manual refresh it'll fail. Likewise if I set myself up for imap.mail.yahoo.com, it'll check the settings & be ok, but then give a connection error.
My mum's phone is a slightly different problem: she can log in fine through the internet, but her username/password combo fails for pop access through the stock email app. She's a .co.uk address, & i'm wondering if this is the reason for the problem. I suspect it's just that yahoo is having a problem.
Any thoughts appreciated for both of these - potentially connected - problems.
Cheers
Dez
p.s. previous suggestioons pages:
http://forum.xda-developers.com/showthread.php?t=1105010
http://forum.xda-developers.com/showthread.php?t=398799
yahoo answers cache thing
http://www.arclab.com/products/amlc/list-of-smtp-and-imap-servers-mailserver-list.html
Address any prompts or issues you see when signing in on a desktop before trying to sign in on a third-party email app, then send a test message.
Sign in to Yahoo Mail from a web browser.
Compose a new email and add your own address in the "To" field.
Send the email.
Wait up to five minutes to see if it arrives.
Confirm app is configured with the correct POP settings or IMAP settings for Yahoo Mail. Sometimes even if the info seems correct, the data the app saved could be corrupt or contain hidden invalid characters. Delete your Yahoo account from the app and re-add it to be sure. If you need specific instructions for your app, contact its manufacturer.
Regards,
J Wick

Repeat email notifications

Need to find some way to DISABLE repeating email notifications...as in I keep getting repeated "new" email notifications for the same email until another, newer email comes in...I've even got notifications clicked off in the settings menu and I am still getting notifications.
Any ideas? Running Clean ROM right now, but it was happening on Novella Dos as well...one of the reasons I switched over to CR...it is quite maddening.
Thanks in advance!
hovercraftdriver said:
Need to find some way to DISABLE repeating email notifications...as in I keep getting repeated "new" email notifications for the same email until another, newer email comes in...I've even got notifications clicked off in the settings menu and I am still getting notifications.
Any ideas? Running Clean ROM right now, but it was happening on Novella Dos as well...one of the reasons I switched over to CR...it is quite maddening.
Thanks in advance!
Click to expand...
Click to collapse
do you have it configured as IMAP or POP3??
hovercraftdriver said:
Need to find some way to DISABLE repeating email notifications...as in I keep getting repeated "new" email notifications for the same email until another, newer email comes in...I've even got notifications clicked off in the settings menu and I am still getting notifications.
Any ideas? Running Clean ROM right now, but it was happening on Novella Dos as well...one of the reasons I switched over to CR...it is quite maddening.
Thanks in advance!
Click to expand...
Click to collapse
Go into your email, go to settings, and Uncheck "Email Notifications" I am running AOSP Email, but it should be similar.
ThePwnageKing said:
do you have it configured as IMAP or POP3??
Click to expand...
Click to collapse
POP3
Lightyear25 said:
Go into your email, go to settings, and Uncheck "Email Notifications" I am running AOSP Email, but it should be similar.
Click to expand...
Click to collapse
Thanks for taking time to answer, but...?
hovercraftdriver said:
POP3
Click to expand...
Click to collapse
thats the problem. POP3 will show a notification on any unread email. also, if you r deleting the email from the phone, you may not be deleting it from the server. POP3 gives you the option to change this in the incoming server settings. when inside the incoming server settings, you will see at the bottom that there is an option that says what the phone should do when you delete an email from the phone. if you delete it from the phone only, the email will still exist on the server. this will cause multiple notifications of the same email, even if it is marked as read.
a couple solutions:
1: if you ARE NOT deleting the emails and getting duplicate notifications, switch the account to an IMAP config. (every email host i have had gives you both options: IMAP or POP3)
2: if you ARE deleting the emails and the Incoming server setting is set to "Delete email from server: Never", you will need to change that to "When i delete from inbox". otherwise, you will have to deal with duplicate notifications. NOTE: IF YOU DELETE THE EMAIL OFF OF THE SERVER, ANY OTHER PLACE THE EMAIL IS STORED (I.E.: HOME COMPUTER, TABLET, ETC.) WILL ALSO DELETE OFF OF THOSE DEVICES.
you should also know that when deleting an email with an IMAP config will automatically delete it off of the server. IMAP will also show when you have viewed or replied to an email across all devices that are signed into the same email address as IMAP.
ThePwnageKing said:
thats the problem. POP3 will show a notification on any unread email. also, if you r deleting the email from the phone, you may not be deleting it from the server. POP3 gives you the option to change this in the incoming server settings. when inside the incoming server settings, you will see at the bottom that there is an option that says what the phone should do when you delete an email from the phone. if you delete it from the phone only, the email will still exist on the server. this will cause multiple notifications of the same email, even if it is marked as read.
a couple solutions:
1: if you ARE NOT deleting the emails and getting duplicate notifications, switch the account to an IMAP config. (every email host i have had gives you both options: IMAP or POP3)
2: if you ARE deleting the emails and the Incoming server setting is set to "Delete email from server: Never", you will need to change that to "When i delete from inbox". otherwise, you will have to deal with duplicate notifications. NOTE: IF YOU DELETE THE EMAIL OFF OF THE SERVER, ANY OTHER PLACE THE EMAIL IS STORED (I.E.: HOME COMPUTER, TABLET, ETC.) WILL ALSO DELETE OFF OF THOSE DEVICES.
you should also know that when deleting an email with an IMAP config will automatically delete it off of the server. IMAP will also show when you have viewed or replied to an email across all devices that are signed into the same email address as IMAP.
Click to expand...
Click to collapse
Thanks for the detailed response...I don't know what to say really; the problem has only happened recently, say last few weeks. I finally got fed up with it and sought a resolution.
I switch roms frequently, so I have to set up accounts frequently enough to know what is checked and my settings are default, always the same. So why the change? I guarantee I could power up my Rezound and the settings would be the same...and I never had this problem before.
Doesn't matter if the emails are read or not. Right now I have notifications off and the problem still is occurring. If I delete an email then I'm still notified for the next newest.
And last but not least, the problem has followed me across different roms. Thought it was specific to one as I had used that rom for several weeks. So maybe it is something server side. Can't configure Knology(now WOW) for IMAP, I tried. Besides, I refuse to check 'delete from server' because there are emails I need to keep that need attention from my home PC. I can change sync settings to longer periods or off, but that is not really feasible either.
So bottom line is, I just don't get it.
**Update** Not sure exactly what fixed it as I did multiple things in a short period, but the problem no longer exists. Unticked, rebooted, reticked notifications and all is good. Also loaded a different rom from bachup, but that was before I did above steps. Who knows??:fingers-crossed:

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