So my wife pulled her phone out of her pocket and her LTE was stuck like this.
Can't do a reset or anything. Anyone else have this happen?? On the way to a Sprint store now.
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i'll be honest..... doesn't look good........
on the 3D you could hold the 2 volume buttons, then the power button until the device reset. not sure if that trick is still available. give it a shot.
That looks like the beginning of the ole shut down/screen off animation.
Regardless, holding the power button down should reboot the phone. Assuming everything comes back up alright.
If you hold the power button for an extended period of time it will simulate a battery pull.
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Be careful that this isn't the next thing that happens:
You need to hold the power and volume down button.
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Tried them all......hold power button down for 30 seconds to simulate battery pull and power button with volume down. Both restarted right back to pixeled screen. Sprint rep called it "garbled" just now. They had no idea and hadn't seen it. Will see in an hour......
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That suck, hope they are able to fix it for you.
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They were not sure and were able to replace the screen. Wife was thankful so she didn't lose all her customization and info.
Strange, but resolved quickly!
Thanks everyone.
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cshaff34 said:
They were not sure and were able to replace the screen. Wife was thankful so she didn't lose all her customization and info.
Strange, but resolved quickly!
Thanks everyone.
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They actually replaced the screen??
Yep, replaced the screen.
Sent from my EVO using xda premium
That doesn't look like an LCD problem to me... unless the connector was borked.
Ive seen that screen on my EVO shift long ago. More than once and I had to battery pull to fix it.
Related
My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
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jesusballer91 said:
My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
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No. take it back. Not once on my Evo4g stock and not once on my 3D. Just imagine how bad it will get when you start overclocking it...
...and if you don't start overclocking it, well, wtf? You wanna underclock it just to keep it from fruitloops?
Take it back.
jesusballer91 said:
My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
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By turn off do you mean random reboot?
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Yea I looked up at the tv and when I looked down it had the green HTC logo with white background but I don't remember if it booted up fast or not
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Mine straight up shut off once. I just chalked it up to being upside down in my pocket tho
My Samsung Moment did that all the time, but no thats not normal and Id say take it back. Neither my E4g or E3d has ever done that.
I got it from best buy so I'm going to take it back tomorrow but someone told its better to take it to sprint is this true?
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Mine went back to Sprint today for a few strange issues, including random reboots. This was the first time I had exchanged a phone, it was quick and easy.
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mine is doing that :O brand new. this was the problem i first had with my evog. so this sucks......... a lot
I should be able to take out back to either one i think. I hope they replaced it and not send out for repair
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jesusballer91 said:
My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
Sent from my PG86100 using XDA App
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Mine turns off all the time, You just have to hold the power button for a couple of seconds and it asks power off and you press it and off it goes
Matstarr said:
Mine turns off all the time, You just have to hold the power button for a couple of seconds and it asks power off and you press it and off it goes
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funny? anti-joke?
Reboot? Yes.
I did a hard reset after 4 days of it happening and it didn't reset for a while then it started happening again randomly. Like I could have the phone charging while not using it then a reset. It even happened to me while I was actually talking on the phone. I dunno why it's happening. It has to be the software coming in conflict with some app. I mean it's not a root or bypass method out that would cause damage to the OS. Maybe I should contact Sprint tomorrow about it.
Well, I called Sprint after I got another random reboot this afternoon. The rep connected me to order support and they're sending me a new replacement with a return kit to send this one back. So if you're having this problem, contact Sprint ASAP.
Mention to them that you did a hard reset to avoid going to a Sprint store. They won't replace it at the store if you purchased it online.
I just went to best buy and they replaced mine so I'm happy
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Sort of on the same line, seems like sometimes a brief power button tap will bring up the shutdown menu, instead of putting the phone to sleep recently. Been watching it debating about returning it for a different phone. That happening to anyone else too?
weidnerj said:
Sort of on the same line, seems like sometimes a brief power button tap will bring up the shutdown menu, instead of putting the phone to sleep recently. Been watching it debating about returning it for a different phone. That happening to anyone else too?
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No but I would definitely return it and get another one that doesn't do that
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This happened to me with my first phone. Random reboots, like 15 the first night I had the phone. Took it right back to the sprint store and swapped it out. New phone not one single random reboot.
Ok, I've had the replacement for 3 days now and I just got my first random reboot. I wasn't using it at the time. Just charging.
jesusballer91 said:
Yea I looked up at the tv and when I looked down it had the green HTC logo with white background but I don't remember if it booted up fast or not
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that may have just been sense restarting.
My power button is acting like its being pushed 2x every time i hit it. I turn my screen on and it turns it off. Is this a known issue? Lets hope not a hardware failure because of 1.5.
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cajones42 said:
My power button is acting like its being pushed 2x every time i hit it. I turn my screen on and it turns it off. Is this a known issue? Lets hope not a hardware failure because of 1.5.
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This happens to me as well. I don't think it's software, as it happens in recovery as well. I've accidentally formatted as a result.
Same. Not the format but came close to flashing a mod ghastly isn't supported by the phone. ****ty button design if you ask me. Volume rocker is a ***** to use. And the power is too sensitive and finicky
Hi all,
I have the same issue also. Anybody already resolved this issue? Thnx!
the og evo's power button and rockers were perfect. Pretty amazing that they made both worse for the 3d. That power button sometimes makes me want to switch phones. Awful. How that made it out of testing I have no idea.
Seems to have been a software problem. I get this problem only on certain tons.
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So out of no where my power button is being very strange. When I press it, it will turn on the automatically turn off I will if i press it again the screen will flash on and then off, it only does this every once in a while, but its very annoying.
At first I thought it was my rom but it does it in recovery as well, I will press the power button and acts as if I double.pressed the button.
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bsanto9 said:
So out of no where my power button is being very strange. When I press it, it will turn on the automatically turn off I will if i press it again the screen will flash on and then off, it only does this every once in a while, but its very annoying.
At first I thought it was my rom but it does it in recovery as well, I will press the power button and acts as if I double.pressed the button.
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+1 mine does this as well, very annoying
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Same here!
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So I'm not crazy phew
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Mine did this on ICS when I would try to lock it. It would lock but the screen would come right back on.
Sent from my Anthrax infected 3D!
If I've helped you in any way... hit the "Thanks" button.
+1, mine also. Hardware problem?
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My refurb that I received a couple of weeks ago does this as well. Very annoying. I have an upgrade available and the EVO LTE cant get here fast enough.
Add me to the list, mine has been doing it for months.
Same here! I always thought the power button was a little sensitive. I wasn't sure if it was a software issue or a design issue.
Glad to know I'm not alone..
Certainly a hardware issue. Have you seen the size of the power button without the battery cover on? If you press too hard on power often, the button may become super sensitive.
I don't know any solutions. I've experienced it, but rarely.
So if mine gets worse ill take it on for replacement
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Yay Im not alone! :O Got that issue too.
Mine too. Not rooted
Also when mine does this, 50% of the time the phone will end up rebooting before the screen says on
Power button had been a problem from the beginning, mine is so bad that it almost sits flush with the body and I have to struggle to press it and get it to work. I remember people complaining about it when the phone came out and its a simple mechanical problem.
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Mine has a similar issue, but it's the volume buttons rather than the power button, where if I press it once, it registers two hits, which was particularly frustrating when I had TWRP 1.0.
It's definitely a hardware issue. My first one had this same issue. My new one doesn't have any problem at all. Switching the back cover doesn't make a difference on the new one. I can't get it to happen at all with it.
For a temp solution you can use leedroid tweaks and set something else besiders the power button to turn the screen/phone on/off. Like vol up, down, or camera button even.
Mine does this aswell, non-rooted
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i though i am alone experiencing this haha, -___-
Hey. I have the EVO 3D and every now and then the phone freezes or maybe when restarting the phone it gets stuck on the boot image and ill just pull the battery to fix it. What is to be done in this situation if it happens on the LTEVO? My 3D is not rooted and is stock as can be so the freezing situation must be normal.
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There's a key combination. Home and power for a few seconds? Not sure since I don't have one yet but I'm sure its in the manual.
Hold vol+ vol- and home all at the same time
There's a manual?
Sent from my EVO LTE using XDA
sslbaron said:
There's a manual?
Sent from my EVO LTE using XDA
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Can't tell if serious due to me not having an evo lte (yet) and the whole "green" things companies are doing now.
Matstarr said:
Hold vol+ vol- and home all at the same time
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And what does this do shut the phone off completely? Thanks for the info I was thinking about this earlier.
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So if the battery is sealed into the EVO 4G LTE, how do you recover from a lockup.
glg
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glgehman said:
So if the battery is sealed into the EVO 4G LTE, how do you recover from a lockup.
glg
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Hold Power for 10 seconds should force it off.
Kind of like how Windows PC's did it when they got rid of the Reset button.
mswlogo said:
Hold Power for 10 seconds should force it off.
Kind of like how Windows PC's did it when they got rid of the Reset button.
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Unfortunately, I have managed to lock mine up already. The good news is that I can confirm that holding the power button down does indeed reboot the phone!
JPC