Ok so I had a international galaxy note that was a little beat up and I wanted a new evo lte. So I posted a ad on Craig's list to sell the note or trade for a new evo. A guy hit me up to trade today and we met and did a trade. Well the evo seemed to be working fine at first. But now it keeps freezing and rebooting. I did a factory reset to see if that solved the problem, and when the phone rebooted I saw a splash screen that said team winning. So I think the guy tried to root and messed something up. Is there a quick and easy way to flash or back to normal without bricking it ? or should I just claim it gets stolen,pay the deductible and get a new one? Any help on getting this back to stock would be great. It's in great condition but literally freezes and reboots every few mins.
Look in the dev section for the ruu.
Sent from my GT-I9300 ro.cdma.home.operator.alpha using Tapatalk 2
Well what you are saying is insurance fraud and don't think you can talk about that here.
I would flash a stock ruu if I were you and test your luck. At the end of the day you bought/traded from a 3rd party that was not retail and have to deal with your own decisions.
Sent from my EVO using xda premium
See if.u have a recovery installed by turning the phone off and loading into the bootloader by pressing and holding power + volume down at the same time..if so I guess u could attempt to unroot with a stock ruu
Didn't mean to mention the insurance thing if talking about that is against the rules. My apologies. When I enter recovery the teamwin recovery screen comes up. Also at the top of the phone it says unlocked and tampered or something like that. So should I just try to flash the stock rui? And are the instructions in the dev section? Thanks for all the help guys. I have flashed stock roms on my og evo and my evo 3d but never a custom Rom.
You can't flash an RUU. Just flash a regular ROM and see how your phone works.
Sent from my EVO using xda premium
shook187 said:
You can't flash an RUU. Just flash a regular ROM and see how your phone works.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Ok. How would I be able to tell if the phone is rooted? Like I said when I go into recovery it says tampered and then unlocked. Does that mean it's rooted? And if so can I just load a stock rom on it ? or should I watch the how to uproot video and run the rui? Thanks in advance for the help.
Edit. I need to edit cause im not going to help you commit insurance fraud
Sent from my EVO using xda premium
shook187 said:
Edit. I need to edit cause im not going to help you commit insurance fraud
Sent from my EVO using xda premium
Click to expand...
Click to collapse
People like you is why TEP went up.
Sent from my EVO using xda premium
BaltimoreBull said:
Ok. How would I be able to tell if the phone is rooted? Like I said when I go into recovery it says tampered and then unlocked. Does that mean it's rooted? And if so can I just load a stock rom on it ? or should I watch the how to uproot video and run the rui? Thanks in advance for the help.
Click to expand...
Click to collapse
Tampered means rooted, Unlocked means bootloader is unlocked. Just load another ROM zip on SD card and flash it in recovery after doing factory reset, cache wipe and davlik wipe. Might be OK after that.
Thanks for all of your help. I will try to run the ruu or flash another rom after work today. I really like the phone and hope that that fixes the problem. Thanks again.
Use TEP on that. I have done that with my past ebay/craigslist phones with no problem. I bought them and then they ended up having hardware issues a few weeks or months after I bought them. When Sprints' techs ask me where I got the phone, I tell them Craigslist or eBay. One of them told me "That's pretty smart" when I explained how I bought a used phone and put TEP on it.
One of the reasons I love TEP is they don't care where the phone comes from! :good: :good:
If you can verify the power cycling while a service tech is present you shouldn't even need to pay a deductible
I would flash the Superwipe than any ROM of your choice. I like Stock with Goodies.
Just get a ruu and run it from your pc. That will get you back to complete stock. Use it stock and see if any issues come back up. If they still do then worry about fixing it. But I think you should be good after ruu
Thanks everyone for the help
I installed and flashed mean Rom and that seems to have cleared up the problem. Thank you to everyone who helped. I think I'll run this rom and see how I like it. if I have any problems with it I'll just go get the ruu and run it. I read in the forums that I have to relock the bootloader before I can run the ruu. How do I relock it? Thanks again.
I believe it's from adb:
Fastboot oem lock
Stop me if im wrong, but from what I read you could only add TEP within 30 days of a newly upgraded line. So im not quite sure how you ended up adding TEP on a use phone without a line upgrade.
http://protection.sprint.com/
Sent from my EVO using xda premium
shook187 said:
Stop me if im wrong, but from what I read you could only add TEP within 30 days of a newly upgraded line. So im not quite sure how you ended up adding TEP on a use phone without a line upgrade.
http://protection.sprint.com/
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Whenever I have bought phones outright or from off the net they have always just transfered my insurance from the line that I activate the phone on. I had a Palm Pre and bought the og evo from Sprint for full price. They simply transferred the insurance. As soon as I activatedthis Lte evo I got a message saying my tep went up from 8 to 11 dollars. And when I talked to the rep she said that the insurance transfered over.
Unfortunately I have to take this phone to the repai center tomorrow. I loaded mean rom on it and it worked great for 20 mins. Then it got stuck on Chrome and the screen wouldn't turn off. I came home relocked the phone, ran the ruu, and unrooted the phone. Still randomly reboots and resets itself. The guy at the sprint store said if they can't repair it and there is no sign of physical damage or water damage they will just give me a new one.
Yeah insurance transfers to a new device even if it's not "new"
Sent from my EVO using Tapatalk 2
Related
I'm wondering if anyone has been denied a return. Does sprint check the bootloader for *Tampered* or *Re-locked*?
I really want to start flashing roms but there is the possibility that I won't keep the phone.
Just relock your bootloader and run ruu. Then it will be acceptable. At least that's what I had to do after I showed up at the store all rooted and everything.
sent from my EVO LTE.
Jabawockee said:
Just relock your bootloader and run ruu. Then it will be acceptable. At least that's what I had to do after I showed up at the store all rooted and everything.
sent from my EVO LTE.
Click to expand...
Click to collapse
Yup just do that, they don't usually check the phone stays of root, unless the person that takes care of you is a [email protected][email protected]
Sent from my EVO using Tapatalk 2
Well my power button was in the fritz the first day. Unfortunately the Regional HTC was at my local Sprint. Guess what he did? That's right. Booted into the bootloader. Why. I have no frikken clue. All the reps were amazed by what I did to the Dr ice so soon. Even another local sprint about 5 miles away found out (a friend of mine that works there told me) I was pretty pissed that I went in there to exchange it out and he booted Into that. O asked him for what reason, but he seriously had no clue what the f**k he was talking about. Honest to god. I'm mean, I'm sure he was just a sales Rep for HTC. But damn. When he seen that Tampered sign and when he also booted into TWRP, he was like "jeez, android in gone. Why did you do that?" LOL. So, o talked to one of my girl friends from Sprint, she's gonna hook me up. But I wad so shocked that he did that, all over me ha ing an issue with my power button. That was the first for me. Thank is god tha issue I had was due to a couple of apps .or allowing my phone to sleep correctly. Ahh well
Sent from my EVO using Tapatalk 2
I exchanged mine yesterday after with it relocked and still rooted with no issues.
Well to be fair a bad kernel could affect the power button. Maybe he thought you were flashing kernel ports or something
Thanks for the response guys!! I'm gonna unlock now!
jaswolf said:
I exchanged mine yesterday after with it relocked and still rooted with no issues.
Click to expand...
Click to collapse
this phone just came out why did you return it already?
It's hard to check if the bootloader was unlocked when you have a broken screen. (wink wink)
Sent from my EVO using XDA
Do not go to a corp store go to a retail store that does repairs they need to order one which is two days and they take the old one. No way there are refubs yet.
Sent from my EVO using XDA
Well that is good to know. I'm waiting for mine to charge so I can activate, but hopefully everything checks out. I'm glad to know that relocking and going back to stock seems to take care of CS issues.
fearbasel04 said:
Do not go to a corp store go to a retail store that does repairs they need to order one which is two days and they take the old one. No way there are refubs yet.
Sent from my EVO using XDA
Click to expand...
Click to collapse
? I went to a corporate store and they exchanged my phone for a brand new one. Is that not normal?
fastmikey1969 said:
? I went to a corporate store and they exchanged my phone for a brand new one. Is that not normal?
Click to expand...
Click to collapse
It is normal but some stores are aholes and check for root and unlocked bootloggers and act like they are the owners of sprint. Hard to find a good crop store.
Sent from my EVO using XDA
fearbasel04 said:
It is normal but some stores are aholes and check for root and unlocked bootloggers and act like they are the owners of sprint. Hard to find a good crop store.
Sent from my EVO using XDA
Click to expand...
Click to collapse
*Bootloggers* ha ha
But yeah guess it will depend who takes care of you
Sent from my htc_jewel using Tapatalk 2
Hi everyone: It all started last night when I tried to do a PRL update but accidentally hit Profile update...Now my data doesn't work! I took my phone to the sprint store to see if they can get it going and they couldn't.
They tried a prl/profile update and a hard reset its a no go, They also tried ##72786# code and the phone won't activate the MSL screen even ##DATA# won't work. They said they never seen this issue before and said I need a replacement (Refurb).
I don't want a refurb! Is there anything I can do to fix it...Im 100% stock with the new OTA update.
this also happened to me- I had to get them to order me a new one yesterday... Also from what they said, they still are sending out new ones as replacements here..
xTmDarren said:
this also happened to me- I had to get them to order me a new one yesterday... Also from what they said, they still are sending out new ones as replacements here..
Click to expand...
Click to collapse
Wow! I went ahead and ordered it hope its a new one!
I think there are files that got corrupted.
If anyone can help fix before I get the replacement Let me know thanks.
Are you rooted ? If so try a full wipe or try running an ruu.
#Root-Hack_Mod*Always\=LTE
I had the same problem, and I had to get a replacement.
Sent from my EVO using xda premium
laie1472 said:
Are you rooted ? If so try a full wipe or try running an ruu.
#Root-Hack_Mod*Always\=LTE
Click to expand...
Click to collapse
I'm stock! Is it possible to run a ruu stock?
I noticed In settings/about/phone identity my current usernames is blanked!
Update: I can't receive call either just make them
Yes you can run an ruu if your stock. Also I would recommend it. Hopefully it helps.
#Root-Hack_Mod*Always\=LTE
laie1472 said:
Yes you can run an ruu if your stock. Also I would recommend it. Hopefully it helps.
#Root-Hack_Mod*Always\=LTE
Click to expand...
Click to collapse
I run the ruu and its a no go!
looks like its a deeper problem
I had a couple customers come in with this issue and me and 1 of the techs i work with, were able to fix this issue with some trial and error. Took about 2 hours to fix tho.
Sent from my EVO LTE using XDA Premium app
eyeisdasteve said:
I had a couple customers come in with this issue and me and 1 of the techs i work with, were able to fix this issue with some trial and error. Took about 2 hours to fix tho.
Sent from my EVO LTE using XDA Premium app
Click to expand...
Click to collapse
Sooooooooooooooooooooooo....what was the fix? LOL Same thing happened to me last night at my local Best Buy. Spent two hours there trying to get my phone working again. She finally gave up and pulled a new one from stock. Sweet!
Great. The so-called "fix" is getting a new handset?! Great...
Sent From My S-OFFed, R00ted, 100% Tricked-Out HTC Evo 4G LTE via XDA Premium!
Actually no. It consisted of doing data refresh's, hard resets, profile updates and username resets. Also we had to flag the phone stolen then have it taken off.
Huge hassle.
Sent from my EVO LTE using XDA Premium app
Activate Device
Mine was doing the same thing after a pushed PRL update...scratched my head for a while figuring it out. I used "Activate Device" in settings: it took a few tries but eventually showed results. Afterward, it allowed the profile update.
Hey everyone,
So my girlfriend just got the LTE about 2 weeks ago, and now there is a real problem. I rooted it for her with s-off and flashed the stock/liquidsmooth rom. Everything has been running extremely smooth and great until today. The phone was in her pocket while we were out and when she pulled it out of her pocket and tried to unlock it, the phone was lagging really bad like a 15 second lag delay on everything and kept freezing. I tried wiping everything and reflashing the rom 2 or 3 times and its still doing the same thing. I'm very "flash savvy" and have quite a bit of android experience. When I push the power button to unlock the phone, the 3 bottom lights will just light up with the screen still black for about 2 minutes until it will light up and work semi smoothly.
Nothing was working so I try flashing another rom from the dev section and the same thing is still happening. I dont want to have to unroot it and take it into Sprint, so any help is greatly appreciated.
Anyone?
Sent from my PG86100 using xda premium
No need to unroot - Sprint treats rooted phones the same as non-rooted phones now. There's clearly something severely wrong with the phone if you've wiped and flashed multiple times. Maybe run the RUU? If not, go to Sprint.
Sent from my EVO using xda app-developers app
PsiPhiDan said:
No need to unroot - Sprint treats rooted phones the same as non-rooted phones now. There's clearly something severely wrong with the phone if you've wiped and flashed multiple times. Maybe run the RUU? If not, go to Sprint.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
The bootloader is unlocked, and I can't for the life of me get it to relock. EVERY method I've tried doesn't work for me. Will they take it even with the unlocked/tampered bootloader?
Well I've got the phone to work a little better...But everytime I lock the phone and try to unlock it, it won't respond for about 2 minutes. And it keeps saying "process system is not responding" or sometimes "process com.android.phone is not responding". I've tried fixing permissions and partition SD card. Guess I'm taking it to sprint.
I am pretty sure you can get it repaired or replaced regardless of the bootloader status. Search the General section or the Q&A section. I guarantee it has been discussed, I just don't remember the answer.
Sent from my EVO using xda app-developers app
fearwillkeepus said:
Well I've got the phone to work a little better...But everytime I lock the phone and try to unlock it, it won't respond for about 2 minutes. And it keeps saying "process system is not responding" or sometimes "process com.android.phone is not responding". I've tried fixing permissions and partition SD card. Guess I'm taking it to sprint.
Click to expand...
Click to collapse
What is your wiping process? You said everything but can you be specific? What rom did you flash? Is your recovery updated? Did you check md5 of the rom?
Sent from my lair.
PsiPhiDan said:
I am pretty sure you can get it repaired or replaced regardless of the bootloader status. Search the General section or the Q&A section. I guarantee it has been discussed, I just don't remember the answer.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Correct, as long as one has total equipment protection
If a store gives issues on it just ask them to look it up in policy.
OP
You tried re flashing that Rom and wipes but have you tried a different Rom?
Sent from my EVO using xda app-developers app
00mred00 said:
Correct, as long as one has total equipment protection
If a store gives issues on it just ask them to look it up in policy.
OP
You tried re flashing that Rom and wipes but have you tried a different Rom?
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I can also verify this.
Sent from my EVO using xda premium
I wiped cache, dalvik, system, factory data. The usual. And tried flashing 5 roms - stock with goodies(the latest one and an older one), miklatte, meanrom, and a stock rooted rom. Tried fixing permissions on all of them too. I tried 2 different kernels and reflashed the radio aswell but no luck.
I took it into sprint today and they wanted to keep it overnight lol, so I will findout in the morning.
Still blows my mind how the phone went from working so great and then 5 minutes later it was completely unresponsive.
Sent from this 3D thing
fearwillkeepus said:
I wiped cache, dalvik, system, factory data. The usual. And tried flashing 5 roms - stock with goodies(the latest one and an older one), miklatte, meanrom, and a stock rooted rom. Tried fixing permissions on all of them too. I tried 2 different kernels and reflashed the radio aswell but no luck.
I took it into sprint today and they wanted to keep it overnight lol, so I will findout in the morning.
Still blows my mind how the phone went from working so great and then 5 minutes later it was completely unresponsive.
Sent from this 3D thing
Click to expand...
Click to collapse
return it to sprint store and exchange one, thats what happen on my 1st evo lte.
nothing i can do to fix it, it randomly freeze, lag from anywhere 30 sec to couple mins.
They gave her a brand new one and they didn't care that the broken one was rooted and unlocked.
Told ya!
Things working fine now I assume?
Sent from my EVO using xda app-developers app
Yupp.
I am tired of toggling airplane mode to get my data to turn back on. Yes I am on the latest everything 3.16 and have had this problem since launch day. Doesn't unlocking your bootloader void this warranty? I also don't have TEP so I think my odds of walking into Sprint and getting a new phone is very slim. Has anyone ever exchanged their phone before in my situation?
Sent from my Blazing fast LTEvo!
call them and put on insurance
then take it in 2 weeks later
flex360 said:
call them and put on insurance
then take it in 2 weeks later
Click to expand...
Click to collapse
+1
Sent from my EVO using xda app-developers app
Nevermind I called Sprint and told them I'm tired of it so they are giving me a new S3 for $50. I bought insurance thru GoCare.com and will get back at least $50 back for the cancellation of the remainder of my insurance. Off to the S3 boards I go!!
Sent from my Blazing fast LTEvo!
..
ak074 said:
an unlocked bootloader will void your warranty everytime. unless i waive your quote, that is lol
Click to expand...
Click to collapse
That's what many people think but isn't necessarily the case. When my gyroscope was being defective, I just re-locked my bootloader so that it actually said "RE-LOCKED" and Sprint was happy to exchange my phone for a new Evo LTE. I have also heard of this happening to many other people.
random3 said:
That's what many people think but isn't necessarily the case. When my gyroscope was being defective, I just re-locked my bootloader so that it actually said "RE-LOCKED" and Sprint was happy to exchange my phone for a new Evo LTE. I have also heard of this happening to many other people.
Click to expand...
Click to collapse
Im just going to flash the 3.16 stock ROM and relock my bootloader when I send the EVO LTE back to Sprint.
Sent from my Blazing fast LTEvo!
..
I attempted to activate a rezound with viperez to one of my lines at the Verizon store. And the guy actually did it for me with no questions asked. It can get data and can receive texts but the phone identity says unknown. After this I went home and flashed a stock rooted ics vigor ROM in hopes of activation. After several calls to customer service and 4G technical support. The techs are sending me a new Rezound. I will get my replacement first before they get this one back. However..
This rezound is s-off, unlocked, and rooted. Will they deny me service or charge me the full phone price if they see this? I heard they really don't check and destroy them as soon as they arrive. I've also heard that due to the FCC Verizon can't deny my warranty if it's modified. They will just frown upon you and not recommend it.
If you have actually read this far, I really would appreciate your advice! As the replacement will be here overnight tonight. I need to know my course of action
Thanks
Sent from another galaxy far, far away
stanleyopar2000 said:
I attempted to activate a rezound with viperez to one of my lines at the Verizon store. And the guy actually did it for me with no questions asked. It can get data and can receive texts but the phone identity says unknown. After this I went home and flashed a stock rooted ics vigor ROM in hopes of activation. After several calls to customer service and 4G technical support. The techs are sending me a new Rezound. I will get my replacement first before they get this one back. However..
This rezound is s-off, unlocked, and rooted. Will they deny me service or charge me the full phone price if they see this? I heard they really don't check and destroy them as soon as they arrive. I've also heard that due to the FCC Verizon can't deny my warranty if it's modified. They will just frown upon you and not recommend it.
If you have actually read this far, I really would appreciate your advice! As the replacement will be here overnight tonight. I need to know my course of action
Thanks
Sent from another galaxy far, far away
Click to expand...
Click to collapse
It's always best to relock the phone and they can if they want charge you a fee for third party software on the phone. With that said I have never heard anyone say they was charged that for sending a rooted phone back after getting a replacement.
Sent from my ADR6425LVW using Tapatalk 2
Do I have to s-on as well?
Sent from my SCH-I535 using xda app-developers app
Any more advice?..
Sent from my SCH-I535 using xda app-developers app
S on everything make it stock when you first got it
Sent from my ADR6425LVW using Tapatalk 2