I got my AT&T galaxy S3 in the 22nd and every once in a while I'm getting this pop up. Anybody know why that would be happening?
Aside from the pop up nothing else seems to happen, the app I'm in doesn't crash, the phone doesn't bog down or anything.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I get that after installing Google Voice.
Sent from my SAMSUNG-SGH-I747 using xda premium
CZ Eddie said:
I get that after installing Google Voice.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Hmm, that was one of the first things I installed after getting my phone, maybe ill try to un install it and see if it goes away.
Thanks.
Yeah I get it too, idk if is Google part or samsung screw something up
Sent from my SGH-T999 using Tapatalk 2
Just found this on another website.
"the process named "google.process.gapps" is for Google Contacts Sync. You can go to Settings-->Accounts & sync and disable sync for contacts. That should halt the sync app crashes.
To fix the underlying problem may require system updates, clearing data, factory data reset, etc. ...depending on what version of the OS you are running, and what other symptoms are."
Stephen1125 said:
Just found this on another website.
"the process named "google.process.gapps" is for Google Contacts Sync. You can go to Settings-->Accounts & sync and disable sync for contacts. That should halt the sync app crashes.
To fix the underlying problem may require system updates, clearing data, factory data reset, etc. ...depending on what version of the OS you are running, and what other symptoms are."
Click to expand...
Click to collapse
Thank you! This has been driving me crazy. Contacts didn't work for me, but I unchecked everything and incrementally added more, hitting sync after each check, and found that "sync internet" was killing it for me.
I'm not sure what this syncs really, but it doesn't sound too important. Much prefer my non-crashing phone.
Thanks again!
I had the exact same issue. "Sync Internet" was the cause. If I disable and then re-enable it, it crashes the app immediately.. Turned that off and it seems to be behaving much better..
nva225 said:
Thank you! This has been driving me crazy. Contacts didn't work for me, but I unchecked everything and incrementally added more, hitting sync after each check, and found that "sync internet" was killing it for me.
I'm not sure what this syncs really, but it doesn't sound too important. Much prefer my non-crashing phone.
Thanks again!
Click to expand...
Click to collapse
Stephen1125 said:
I got my AT&T galaxy S3 in the 22nd and every once in a while I'm getting this pop up. Anybody know why that would be happening?
Aside from the pop up nothing else seems to happen, the app I'm in doesn't crash, the phone doesn't bog down or anything.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Go to option>settings>applications>manage applications> all> then find google framework>then clear cache and data>reboot phone>profit
Also, you need to boot into CWR and wipe dalvik cache if your phone is rooted. :good:
Sync Internet is the culprit
jvoisin said:
I had the exact same issue. "Sync Internet" was the cause. If I disable and then re-enable it, it crashes the app immediately.. Turned that off and it seems to be behaving much better..
Click to expand...
Click to collapse
I agree with jvoisin. After experimenting several times with Sync options, the one that always caused the com.google.process.gapps error was "Sync Internet", disabling it cleared the issue for me.
Fix for those who like 'internet sync'
I had this issue as well - But I personally like to have my internet bookmarks etc sync with my device.
I can't remember where I read this fix: but all you need to do is go to settings->applications manager-> all -> internet -> Clear Data.
Open up your browser again, and it will re-log you in on your google account and sync internet correctly.
Hope this helps.
Related
For the life of me, I cannot figure out what is causing com.google.process.gapps to stop. I have narrowed it down to it being triggered when it syncs internet data through Accounts and Sync.
cavsoldier19d said:
For the life of me, I cannot figure out what is causing com.google.process.gapps to stop. I have narrowed it down to it being triggered when it syncs internet data through Accounts and Sync.
Click to expand...
Click to collapse
I had this issue when i first got my phone; I cleared data in google framework (settings, apps, all)
I also had to clear data in the browser as that would FC gapps every time I used it.
jdelano said:
I had this issue when i first got my phone; I cleared data in google framework (settings, apps, all)
I also had to clear data in the browser as that would FC gapps every time I used it.
Click to expand...
Click to collapse
Did you do a factory reset or how did u go about doing this? I think its a particular setting that it doesnt like but ive done so many settings changes.
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jdelano said:
I had this issue when i first got my phone; I cleared data in google framework (settings, apps, all)
I also had to clear data in the browser as that would FC gapps every time I used it.
Click to expand...
Click to collapse
yes I would like to know also how this was done... I get it all the time.. thanks in advance
Same issue.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Ok i found out how he did it. You will have to go into the browser settings and clear cache, cookies, passwords etc. Then u have to go to settings - application manager and click on All. Then scroll down to google services framework. Click on it and then clear data. I rebooted afterwords for good measure. I was able to sync internet sucessfully without a force close. But i think this issue is being caused by some random setting that we are setting. If anyone finds out the source of this issue, please post.
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cavsoldier19d said:
Ok i found out how he did it. You will have to go into the browser settings and clear cache, cookies, passwords etc. Then u have to go to settings - application manager and click on All. Then scroll down to google services framework. Click on it and then clear data. I rebooted afterwords for good measure. I was able to sync internet sucessfully without a force close. But i think this issue is being caused by some random setting that we are setting. If anyone finds out the source of this issue, please post.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
The phones don't ship with google processes failing so what are you guys doing to the phone? If you have rooted the phone and tinkered with roms you have to flash the rom then flash the most updated gapps package for your phone or you will get force closes.
Also, you can fix force closing of google processes by booting into CWR and clearing dalvik cache as this forces ICS to rebuild symlinks and other databases for your apks....
das7982 said:
The phones don't ship with google processes failing so what are you guys doing to the phone? If you have rooted the phone and tinkered with roms you have to flash the rom then flash the most updated gapps package for your phone or you will get force closes.
Also, you can fix force closing of google processes by booting into CWR and clearing dalvik cache as this forces ICS to rebuild symlinks and other databases for your apks....
Click to expand...
Click to collapse
My current rom and config is shown in my signature. I am thinking that it starts force closing when i start making changes to default settings in settings menus relating to browser/internet because if I uncheck sync internet from accounts and sync, it will not crash anymore. But when I recheck it, it crashes upon sync. But again, i am not sure which exact setting is causing it. That's all I am doing. I will try clearing dalvik cache and see if it persists. Also, another issue is that i am using TiBackup and freezing google movies and books. When I reboot the phone, they magically re-appear.
das7982 said:
The phones don't ship with google processes failing so what are you guys doing to the phone? If you have rooted the phone and tinkered with roms you have to flash the rom then flash the most updated gapps package for your phone or you will get force closes.
Also, you can fix force closing of google processes by booting into CWR and clearing dalvik cache as this forces ICS to rebuild symlinks and other databases for your apks....
Click to expand...
Click to collapse
It did this error for me right out of the box once I synced my gmail account. Maybe it's something held over from some other phone that I've had?
cavsoldier19d said:
My current rom and config is shown in my signature. I am thinking that it starts force closing when i start making changes to default settings in settings menus relating to browser/internet because if I uncheck sync internet from accounts and sync, it will not crash anymore. But when I recheck it, it crashes upon sync. But again, i am not sure which exact setting is causing it. That's all I am doing. I will try clearing dalvik cache and see if it persists. Also, another issue is that i am using TiBackup and freezing google movies and books. When I reboot the phone, they magically re-appear.
Click to expand...
Click to collapse
ok... The plot thickens. lol did you restore ANY google apps using Titanium backup? if you did thats a big no no. Factory reset will probably set you right up. You can also reset dalvik cache as well.
---------- Post added at 02:30 PM ---------- Previous post was at 02:28 PM ----------
The Bishop said:
It did this error for me right out of the box once I synced my gmail account. Maybe it's something held over from some other phone that I've had?
Click to expand...
Click to collapse
Interesting... you may have some google app settings that are interfereing with ICS from other gingerbread or ICS roms... try factory resetting and then uncheck anything that says restore apps or account settings when setting up your phone and that should eliminate the issue. Report back as I am really curious
No i did not restore gapps with tb. When i do a restore, i do restore missing apps. Being that gapps are preinstalled, it would not restore using this option. I wiped dalvik cache as advised above. Then made changes to browser default settings and it hasnt fc yet.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Bump. Does anyone have a solution for this?
Update: Wiping dalvik cache appears to have permanently solved the problem. However, it still remains a mystery as to what actually caused this.
I disabled "sync internet" in my Google and Samsung accounts and the gapps problem is gone. I don't even know what sync Internet does but my guess is that was the problem.
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http://forum.xda-developers.com/showthread.php?t=1741866
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
As i stated in one of my first posts...that i figured out that sync internet triggers the crash. What sync internet does is it syncs favorites and browser settings. I use chrome on my pc, browser on tablet and browser on my phone and sync my favorites across all three.
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I'm experiencing two small issues with my HTC One. I'll say up front that it is stock and running the latest OTA from T-Mobile. I'm holding off on rooting as long as possible.I can say that after owning so many phones I haven't ran into issues this simple that I haven't been able to fix.
Issue #1: Homescreen
Whenever I download an app from the Play Store, it automatically adds an icon to the homescreen. Whether I'm using the stock launcher, Nova or Action Launcher. Of course I've already unchecked the box in the Play Store settings, that usually stops the icons from showing up. Unfortunately that doesn't work. I've cleared the cache and app settings for the play store and unchecked the auto add widgets box again, and still I'm getting icons.
This isn't a big issue, just a minor annoyance.
Issue #2: Gmail notifications
After updating to the newest gmail from the app store, my gmail notifications have stopped. I've tried unchecking then checking the notifications box and nothing changes. I've tried clearing app data and cache and nothing. I've tried uninstalling and using the old version and my notifications work again. But once I update to the new one again, they stop. Has anyone experienced this?
iamtimmah said:
I'm experiencing two small issues with my HTC One. I'll say up front that it is stock and running the latest OTA from T-Mobile. I'm holding off on rooting as long as possible.I can say that after owning so many phones I haven't ran into issues this simple that I haven't been able to fix.
Issue #1: Homescreen
Whenever I download an app from the Play Store, it automatically adds an icon to the homescreen. Whether I'm using the stock launcher, Nova or Action Launcher. Of course I've already unchecked the box in the Play Store settings, that usually stops the icons from showing up. Unfortunately that doesn't work. I've cleared the cache and app settings for the play store and unchecked the auto add widgets box again, and still I'm getting icons.
This isn't a big issue, just a minor annoyance.
Issue #2: Gmail notifications
After updating to the newest gmail from the app store, my gmail notifications have stopped. I've tried unchecking then checking the notifications box and nothing changes. I've tried clearing app data and cache and nothing. I've tried uninstalling and using the old version and my notifications work again. But once I update to the new one again, they stop. Has anyone experienced this?
Click to expand...
Click to collapse
For number one there is a setting in the Play store. Deselect Auto-add widgets from the play store settings.
stevedebi said:
For number one there is a setting in the Play store. Deselect Auto-add widgets from the play store settings.
Click to expand...
Click to collapse
Thanks Steve, but I've done that. That's what has me confused. I've Deselected that box, but it still puts them on my homescreens.
iamtimmah said:
Thanks Steve, but I've done that. That's what has me confused. I've Deselected that box, but it still puts them on my homescreens.
Click to expand...
Click to collapse
Hmm, I don't have them on my home screens after install. I'll have to think about it. I recall that this setting is what stopped it for me.
Shot in the dark, but if you're using Nova Launcher it also has the same setting that can be toggled. Threw me off for a bit.
Sent from my HTC One using xda premium
Issue 1: If you're running nova launcher their is a new option in settings that installs apps on homepage. Just toggle that off.
Issue 2 : Go ..settings> accounts & sync > Google.... And make sure gmail is checkered. Also make sure you have background data enabled. Also make sure you are not in power saver mode.
drewgalyen said:
Shot in the dark, but if you're using Nova Launcher it also has the same setting that can be toggled. Threw me off for a bit.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
magicriggs said:
Issue 1: If you're running nova launcher their is a new option in settings that installs apps on homepage. Just toggle that off.
Click to expand...
Click to collapse
Thanks, that worked!
magicriggs said:
Issue 2 : Go ..settings> accounts & sync > Google.... And make sure gmail is checkered. Also make sure you have background data enabled. Also make sure you are not in power saver mode.
Click to expand...
Click to collapse
Still can't quite figure out the GMail issue.
Lately for some reason, google+ has been draining my battery with more than 30-50% of my battery usage being it. My phone is constantly hot and according to the battery screen it is not allowing my phone to sleep...any fixs for this? I have never once opened this app until today...
oliohh said:
Lately for some reason, google+ has been draining my battery with more than 30-50% of my battery usage being it. My phone is constantly hot and according to the battery screen it is not allowing my phone to sleep...any fixs for this? I have never once opened this app until today...
Click to expand...
Click to collapse
Have you tried clearing cache/data on the App then reinstalling it?
How do I clear the apps data and cache? I'm still a noob with this phone. I uninstalled all the updates and still has the same problem. Should I reupdate? Obviously its a system app I can't delete it.
Sent from my SCH-I545 using Tapatalk
oliohh said:
How do I clear the apps data and cache? I'm still a noob with this phone. I uninstalled all the updates and still has the same problem. Should I reupdate? Obviously its a system app I can't delete it.
Sent from my SCH-I545 using Tapatalk
Click to expand...
Click to collapse
Go into Settings -> Application Manager, then find the Google+ app, and from there you Clear App Data and Cache (just scroll down a bit, it's below where you would uninstall the updates, etc)
zachmanthewise said:
Go into Settings -> Application Manager, then find the Google+ app, and from there you Clear App Data and Cache (just scroll down a bit, it's below where you would uninstall the updates, etc)
Click to expand...
Click to collapse
i went to do this, and on the top corner there was a "turn off" button. which i hit and now the g+ app doesnt even show on my app list anymore. Im hoping, and thinking, that this should fix my problem. ill let you guys know after a full charge. I appreciate all the help!!
For some reason my WhatsApp can't automatic hibernate. It's always in the 'Not hibernating automatically'. Whenever I manually make it hibernate, I don't receive any notifications or messages unless I open the app. I have the donation version, GCM is checked, keep notifications is checked, I have greenify enabled in both Accessibility and DeviceAdmin.
I do receive further notification and messages after I opened WhatsApp manually. Anyone else has experienced this and/or has a solution to fix this?
Slmii92 said:
For some reason my WhatsApp can't automatic hibernate. It's always in the 'Not hibernating automatically'. Whenever I manually make it hibernate, I don't receive any notifications or messages unless I open the app. I have the donation version, GCM is checked, keep notifications is checked, I have greenify enabled in both Accessibility and DeviceAdmin.
I do receive further notification and messages after I opened WhatsApp manually. Anyone else has experienced this and/or has a solution to fix this?
Click to expand...
Click to collapse
Quite weird as I don't face this! I would suggest for you to uninstall whatsapp, and then install it again. Backup its data beforehand with Titanium Backup if you intend to save the messages.
TechnoSparks said:
Quite weird as I don't face this! I would suggest for you to uninstall whatsapp, and then install it again. Backup its data beforehand with Titanium Backup if you intend to save the messages.
Click to expand...
Click to collapse
Didn't work. I still only get the messages when I open WhatsApp. Automatic hibernation is working now tho, for WhatsApp.
Slmii92 said:
Didn't work. I still only get the messages when I open WhatsApp. Automatic hibernation is working now tho, for WhatsApp.
Click to expand...
Click to collapse
There's no actual fix for this, but I would try to reinstall Greenify, reset its device administrator and then clear the dalvik cache. It is quite of an isolated problem.. I sometime do have to admit Clash of Clans, Facebook and some 2 other I don't remember, stay without automatic hibernation but I can now cope with it. Thanks to swipe gestures of Nova Launcher lol.
And since it is a problem only related to certain apps, I don't think greenify should be blamed for this.
TechnoSparks said:
There's no actual fix for this, but I would try to reinstall Greenify, reset its device administrator and then clear the dalvik cache. It is quite of an isolated problem.. I sometime do have to admit Clash of Clans, Facebook and some 2 other I don't remember, stay without automatic hibernation but I can now cope with it. Thanks to swipe gestures of Nova Launcher lol.
And since it is a problem only related to certain apps, I don't think greenify should be blamed for this.
Click to expand...
Click to collapse
Funny thing is...if you un-greenify them and then choose to greenify them again and then hibernated them. The next time those apps will auto hibernated.
But upon reboot, the whole process starts all over again...weird.
Sent from my GT-I9506 using Tapatalk
TechnoSparks said:
There's no actual fix for this, but I would try to reinstall Greenify, reset its device administrator and then clear the dalvik cache. It is quite of an isolated problem.. I sometime do have to admit Clash of Clans, Facebook and some 2 other I don't remember, stay without automatic hibernation but I can now cope with it. Thanks to swipe gestures of Nova Launcher lol.
And since it is a problem only related to certain apps, I don't think greenify should be blamed for this.
Click to expand...
Click to collapse
I did a Factory Reset yesterday, because I had some issues. Thought it would work after the reset, but it didn't. How do you use the gestures to hibernate, coz I have also Nova Launcher?
Slmii92 said:
I did a Factory Reset yesterday, because I had some issues. Thought it would work after the reset, but it didn't. How do you use the gestures to hibernate, coz I have also Nova Launcher?
Click to expand...
Click to collapse
You'll need to purchase Nova Prime in order for the feature to work. Assuming you have Nova and its premium features, go to Nova settings, and then tap on "Gestures and Buttons". Afterwards, choose your desired gesture, and then when choosing the action for a gesture, tap on "Shortcuts" tab, and choose Greenify's "Hibernate now" shortcut.
I personally choose the swipe up gesture. So when I am at the home screen, and I do also want my apps to be greenified forcibly, I will just have to swipe the screen up, and then the magic happens
kotaxor said:
Funny thing is...if you un-greenify them and then choose to greenify them again and then hibernated them. The next time those apps will auto hibernated.
But upon reboot, the whole process starts all over again...weird.
Sent from my GT-I9506 using Tapatalk
Click to expand...
Click to collapse
In my case, this only happens to some apps. Others are perfectly hibernated. I agree it does feel weird, but I don't really concern about it.
Yes it only happen on some apps for me too..but if you un-greenify one of them and greenify it again and hibernated all of them, the next time all the apps will behave.
Sent from my GT-I9506 using Tapatalk
kotaxor said:
Funny thing is...if you un-greenify them and then choose to greenify them again and then hibernated them. The next time those apps will auto hibernated.
But upon reboot, the whole process starts all over again...weird.
Sent from my GT-I9506 using Tapatalk
Click to expand...
Click to collapse
You're right, I just tested this and it actually work. Only tested this with WhatsApp tho. Thanks! But the problem I'm still having is, whenever WhatsApp is hibernated, I'm not getting any notifications and messages, even tho I have GCM enabled. I read that other people do receive them, so I find this really weird why it's not working.
TechnoSparks said:
You'll need to purchase Nova Prime in order for the feature to work. Assuming you have Nova and its premium features, go to Nova settings, and then tap on "Gestures and Buttons". Afterwards, choose your desired gesture, and then when choosing the action for a gesture, tap on "Shortcuts" tab, and choose Greenify's "Hibernate now" shortcut.
I personally choose the swipe up gesture. So when I am at the home screen, and I do also want my apps to be greenified forcibly, I will just have to swipe the screen up, and then the magic happens
In my case, this only happens to some apps. Others are perfectly hibernated. I agree it does feel weird, but I don't really concern about it.
Click to expand...
Click to collapse
I'm using Hibernate + Lock for double tap atm, and it's hibernating WhatsApp with the method above. I tested it with Google Play Services as well, but that didn't work. So my only problem now is not receiving anything while hibernated. Still can't figure this out. -_-'
Slmii92 said:
I'm using Hibernate + Lock for double tap atm, and it's hibernating WhatsApp with the method above. I tested it with Google Play Services as well, but that didn't work. So my only problem now is not receiving anything while hibernated. Still can't figure this out. -_-'
Click to expand...
Click to collapse
You should not mess with Play Services! You should know that GCM apps use play services to deliver push notifications!
About whatsapp, most people sorted the problem out by enabling Device Admin. In the OP, you've mentioned that you did that. I suggest degreenify play services, and re-activate device admin.
kotaxor said:
Yes it only happen on some apps for me too..but if you un-greenify one of them and greenify it again and hibernated all of them, the next time all the apps will behave.
Sent from my GT-I9506 using Tapatalk
Click to expand...
Click to collapse
TechnoSparks said:
You should not mess with Play Services! You should know that GCM apps use play services to deliver push notifications!
About whatsapp, most people sorted the problem out by enabling Device Admin. In the OP, you've mentioned that you did that. I suggest degreenify play services, and re-activate device admin.
Click to expand...
Click to collapse
Funny thing is, after I ungreenify WhatsApp and then greenify it, it will be hibernated and then I do receive the messages. Whenever I open WhatsAspp, it's going back to the 'Not automatically hibernating' list. Really werid. It says 'Service in use by Android-system Push'. The only way of hibernating it, would be forcibly, but then again, I wont receive anything and it will go back to the same list.
I removed Google Play Services from the list and did re-activated greenify in device admin, didnt work.
I had try greenifying Whatsapp before, sometimes it works real good, sometimes I encounter the same issue as you. As such, I did not greenify it again.
I don't greenify Play Services.
Sent from my GT-I9506 using Tapatalk
Maybe I'll give it up as well. But on the other hand, I really want it to work, because the main reason I bought it was for WhatsApp.
Install greenify then clean master.. It works. And saves battery
Sent from my HTC Desire 616 dual sim using XDA Free mobile app
Slmii92 said:
Maybe I'll give it up as well. But on the other hand, I really want it to work, because the main reason I bought it was for WhatsApp.
Click to expand...
Click to collapse
Yes, I understand. I also wanted this to be sorted out too.
ImmaN00B said:
Install greenify then clean master.. It works. And saves battery
Sent from my HTC Desire 616 dual sim using XDA Free mobile app
Click to expand...
Click to collapse
TechnoSparks said:
Yes, I understand. I also wanted this to be sorted out too.
Click to expand...
Click to collapse
Ok, I think I found the solution. I had this app, called Wakelock Terminator. Within the app, I checked 'Prevent Wakelock' for Google Play Services. I unchecked it and deleted everything in the 'Filter' field and after that I deleted the app as well, because the reason I had this app was for Google Play Services.
Now WhatsApp is working while hibernated. I'm getting the notifications and messages. Maybe this would be your problem as well?
Slmii92 said:
Ok, I think I found the solution. I had this app, called Wakelock Terminator. Within the app, I checked 'Prevent Wakelock' for Google Play Services. I unchecked it and deleted everything in the 'Filter' field and after that I deleted the app as well, because the reason I had this app was for Google Play Services.
Now WhatsApp is working while hibernated. I'm getting the notifications and messages. Maybe this would be your problem as well?
Click to expand...
Click to collapse
Nah WhatsApp is not the problem. It is okay for me. The only problem I have is the other apps that people don't report it here. But I don't really mind about it. And I don't kill any wakelock or some sort, so the problem lies on those rogue apps instead. Anyway glad you finally worked it out. Told ya it doesn't have to do with Greenify
TechnoSparks said:
Nah WhatsApp is not the problem. It is okay for me. The only problem I have is the other apps that people don't report it here. But I don't really mind about it. And I don't kill any wakelock or some sort, so the problem lies on those rogue apps instead. Anyway glad you finally worked it out. Told ya it doesn't have to do with Greenify
Click to expand...
Click to collapse
Yup, same here, did not hibernated Whatsapp too..no battery issues, I'm still getting 0.2% per hour during deep sleep regardless of whether Whatsapp is hibernated or not.
Did tried to hibernate it before tho and get occasionally delayed message..Lol
Sent from my GT-I9506 using Tapatalk
kotaxor said:
Yup, same here, did not hibernated Whatsapp too..no battery issues, I'm still getting 0.2% per hour during deep sleep regardless of whether Whatsapp is hibernated or not.
Did tried to hibernate it before tho and get occasionally delayed message..Lol
Sent from my GT-I9506 using Tapatalk
Click to expand...
Click to collapse
Well I actually hibernate whatsapp but still have push messages come in. I have to agree it does comes a bit late but sometimes it appears instantly when I connect to a wifi. I may consider ungreenifying it though, but not now.
Hey ever body I'm not sure if anyone else is having the problems I'm having with Facebook messenger but I've tried clearing the cache memory, uninstalling re-installing and nothing helps I actually have the same problem with my PC . When I go to send a message it has taken as much as an hour to send sometimes it doesn't send at all and I've googled my butt off to no avail. I'm hoping someone here has an answer as to how to fix it my S8 is still on 7.0 and it's a Sprint phone if you have any ideas you can either post them here or email me at [email protected] admins sorry if I'm putting in the wrong section
Thanks in advance,
Harry
white00gt said:
Hey ever body I'm not sure if anyone else is having the problems I'm having with Facebook messenger but I've tried clearing the cache memory, uninstalling re-installing and nothing helps I actually have the same problem with my PC . When I go to send a message it has taken as much as an hour to send sometimes it doesn't send at all and I've googled my butt off to no avail. I'm hoping someone here has an answer as to how to fix it my S8 is still on 7.0 and it's a Sprint phone if you have any ideas you can either post them here or email me at [email protected] admins sorry if I'm putting in the wrong section
Thanks in advance,
Harry
Click to expand...
Click to collapse
I have no issues with FB messenger on my T-Mobile S8+, when I send one I get a response within minutes if not sooner. I'm wondering if you have another app on your phone that is causing issues with FB messenger app, not sure what it might be though.
white00gt said:
Hey ever body I'm not sure if anyone else is having the problems I'm having with Facebook messenger but I've tried clearing the cache memory, uninstalling re-installing and nothing helps I actually have the same problem with my PC . When I go to send a message it has taken as much as an hour to send sometimes it doesn't send at all and I've googled my butt off to no avail. I'm hoping someone here has an answer as to how to fix it my S8 is still on 7.0 and it's a Sprint phone if you have any ideas you can either post them here or email me at [email protected] admins sorry if I'm putting in the wrong section
Thanks in advance,
Harry
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Click to collapse
Try these
1st
Settings: Applications: 3 Dots in right corner: Special Access: Optimize Battery Usage: Change view to all apps: Then turn off anything Facebook related.
2nd
Remove accounts and re-sign in
3rd
Verify Sync is enabled and data isn't restricted for those apps
4th
Make sure data saver isn't enabled within Facebook or Messenger app settings
There could be a ton of reasons for this though. If non of the above resolves then most likely it's either carrier data/service related or FB servers. If none of this resolves and it continues much longer I'd suggest opening a support ticket with Facebook as they could get a better idea of what is causing the delay.
O and having multiple active locations signed in can cause you to miss out on notifications and even have delays in sending/receiving messages.
ggrant3876 said:
I have no issues with FB messenger on my T-Mobile S8+, when I send one I get a response within minutes if not sooner. I'm wondering if you have another app on your phone that is causing issues with FB messenger app, not sure what it might be though.
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Click to collapse
I closed out every app I've installed and the problem is still there
i use both facebook lite and messenger lite both work perfectly on the s8+ , not as pretty but saving on facebook alone 200mb is great
white00gt said:
I closed out every app I've installed and the problem is still there
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Click to collapse
Closing apps isn't a problem nor would cache/data. It would be settings related, account related, or some mixture of both.
FB says to first try removing accounts, wipe data/cache, remove apps (FB & Messenger), then start over. The article was done back in KitKat days but that is the best way to start in narrowing down the "why" aspect.
The article that follows that points to VPN and ad blocking as a potential culprit but I would think that's unlikely in your case.
FB services app including update manager came preinstalled on S7/S7 Edge in which I once had your same issue for a week but using package disabler I wiped those, uninstalled app (FB & Messenger), rebooted, followed by installing again. Fixed the issue and until now hadn't thought of it.
Ser0mancerXXIV said:
Closing apps isn't a problem nor would cache/data. It would be settings related, account related, or some mixture of both.
FB says to first try removing accounts, wipe data/cache, remove apps (FB & Messenger), then start over. The article was done back in KitKat days but that is the best way to start in narrowing down the "why" aspect.
The article that follows that points to VPN and ad blocking as a potential culprit but I would think that's unlikely in your case.
FB services app including update manager came preinstalled on S7/S7 Edge in which I once had your same issue for a week but using package disabler I wiped those, uninstalled app (FB & Messenger), rebooted, followed by installing again. Fixed the issue and until now hadn't thought of it.
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Click to collapse
Tried everything couldn't uninstall Facebook, Facebook manager or messenger, I even used the app you suggested it couldn't remove it so don't know where to go from here
white00gt said:
Tried everything couldn't uninstall Facebook, Facebook manager or messenger, I even used the app you suggested it couldn't remove it so don't know where to go from here
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Click to collapse
I used app to wipe data on them all and only uninstalled Facebook and Messenger the normal way. Have you changed the battery optimization settings like mentioned in my post a few back? Also account removal is an important step.
Ser0mancerXXIV said:
Closing apps isn't a problem nor would cache/data. It would be settings related, account related, or some mixture of both.
FB says to first try removing accounts, wipe data/cache, remove apps (FB & Messenger), then start over. The article was done back in KitKat days but that is the best way to start in narrowing down the "why" aspect.
The article that follows that points to VPN and ad blocking as a potential culprit but I would think that's unlikely in your case.
FB services app including update manager came preinstalled on S7/S7 Edge in which I once had your same issue for a week but using package disabler I wiped those, uninstalled app (FB & Messenger), rebooted, followed by installing again. Fixed the issue and until now hadn't thought of it.
Click to expand...
Click to collapse
Ser0mancerXXIV said:
I used app to wipe data on them all and only uninstalled Facebook and Messenger the normal way. Have you changed the battery optimization settings like mentioned in my post a few back? Also account removal is an important step.
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Click to collapse
I just couldn't get to remove my account cause when I go to remove it the normal way it just gives me the option to shut it off or to remove updates, thanks for the reply
white00gt said:
I just couldn't get to remove my account cause when I go to remove it the normal way it just gives me the option to shut it off or to remove updates, thanks for the reply
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Click to collapse
So you are unable to remove Facebook or Messenger accounts?
Settings:Cloud and accounts:Accounts:Facebook:3dot in top right corner:Remove.
Did you try the lite version of the messenger?
(white logo, playstore)
Secceron said:
Did you try the lite version of the messenger?
(white logo, playstore)
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Click to collapse
Not yet but I will
white00gt said:
Not yet but I will
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Click to collapse
Light version works perfectly no delays or freezing at all