[Q] broken screen - Android Q&A, Help & Troubleshooting

Hello planet earth! I recently broke my galaxy s screen. In order for my pc to connect to the phone is by mounting it through a usb. Without the display i cant mount it. Is there anyway I can go around that situation and collect myfiles through maybe aprogram or software thats out there? I really need help please. thanks!!

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[Q] Broken Screen, Need to retieve contacts & txts Very Very Important !! PLZ HELP

[Q] Broken Screen, Need to retieve contacts & txts Very Very Important !! PLZ HELP
Yes, As the title say, The new year began with a great loss. My Dell streak 5 fell and broke the screen.
No display (but can sense, I can unlock the screen without any visuals).
Phone is not rooted. Debugging is not enabled. I tried Looking all over. But am stuck in this situation. I did check other threads as well . But cldnt get help.
I tried using "my phone explorer" but it requires Debugging ON.
Please help, I have very important data in the texts.
Please Help.. !!

Rescue data from broken S3

Hi guys,
i have a Samsung Galaxy S3 which is fallen down. Display and touch function is broken, but the smartphone itself still works.
Now my question is if i can still save the data on it (like pictures, numbers,etc). Surely i know the security pattern. Unfortunately debug mode isnt active.
What are the options for me now to rescue the data?
JerIss said:
Hi guys,
i have a Samsung Galaxy S3 which is fallen down. Display and touch function is broken, but the smartphone itself still works.
Now my question is if i can still save the data on it (like pictures, numbers,etc). Surely i know the security pattern. Unfortunately debug mode isnt active.
What are the options for me now to rescue the data?
Click to expand...
Click to collapse
Hi there,
No ADB makes it hard. What about Kies, is this botch not able to read data without USB? Just a suggestion, I don't use Kies.
I'm unaware of any tool otherwise pulling data without ADB.

[Q] Zenfone 5 problem + general Android help?

Hey guys,
I am having some problem with a recently purchased Zenfone 5. I will try to be brief, and any help is really, really appreciated.
Alright - so my phone, all of a sudden, has entered a state where I cannot do anything. All I can access is a screen similar to that of Samsung's S-view, which is intended to be active when there is a case attached. However, I do not have one attached - and as such, it appears that it may be a problem with the proximity sensor.
I don't know how this happened, but I cannot get the phone repaired as I live in Australia, and none of the repair technicians, nor Asus, seem to know anything. I was wondering if any of you friendly chaps might, then? It is extremely frustrating, as I would be able to use the phone otherwise, if it was not for this damn screen that it is displaying, which is preventing me from accessing settings and disabling it.
Also, this brings me to my second issue - I want to try to reinstall the OS, but I cannot enable USB debugging! Ah! Do any of you guys have any kind of workaround for this?
I will provide more detail as needed,
Thankyou for any help you can provide,
- dyspoid
Does anyone at least know how I can get past the "s-view" type screen so I can fix things?

[Q] Broken screen + "hidden" pics - How to retrive!?

Hello!
So I dropped my S4 and the screen broke. I've tried everything I can think off to get the "hidden" photos out, but I cannot get them out!
The "hidden" files are photos you can "hide" in the Samsung Galaxy gallery app and they do not show up in KIES or when you hook it up to a USB (Not even if you use show hidden folders and files).
I dont know what to do, I dont know how to unluck the phone (I use a pincode), but the phone seems to be hooked up to my WiFi still and it's working.. (I can turn it on and if I get a new email / facebook msg the phone gives me notifcations).
Is there anyone that can help me!? I've tried to google everything I can think off, but I cant find anything >.<
Please help me because I really don't feel like paying 150 euro to get a maybe to get the photos out (Samsung support told me they MIGHT beable to fix the screen and not reinstall the phone)..
FBGKimpan said:
Hello!
So I dropped my S4 and the screen broke. I've tried everything I can think off to get the "hidden" photos out, but I cannot get them out!
The "hidden" files are photos you can "hide" in the Samsung Galaxy gallery app and they do not show up in KIES or when you hook it up to a USB (Not even if you use show hidden folders and files).
I dont know what to do, I dont know how to unluck the phone (I use a pincode), but the phone seems to be hooked up to my WiFi still and it's working.. (I can turn it on and if I get a new email / facebook msg the phone gives me notifcations).
Is there anyone that can help me!? I've tried to google everything I can think off, but I cant find anything >.<
Please help me because I really don't feel like paying 150 euro to get a maybe to get the photos out (Samsung support told me they MIGHT beable to fix the screen and not reinstall the phone)..
Click to expand...
Click to collapse
The photos are stored in a folder on the internal storage called .hide which, I'm pretty sure, you would need to use the touchscreen to show the hidden files. You'll need to go to your My Files app and go to the settings and enable the hidden folder. Know anyone else with an S4? If so, and either of you is handy with a screwdriver and a plastic opening tool, then it would be fairly easy to disassemble both and connect the working LCD assembly to the broken phone long enough to unlock the phone and do what you need to do. There's only a handful of easy to remove phillip head screws that are all the same size and then carefully getting a tool inbetween the crack that runs around the edge to pop the back chassis off, then you can disconnect the LCD assembly and do the same to the other. The connection is not very long, but is enough for you to have the display connected to the side of it so basically your phone is face down and their phone is connected and face up.
es0tericcha0s said:
The photos are stored in a folder on the internal storage called .hide which, I'm pretty sure, you would need to use the touchscreen to show the hidden files. You'll need to go to your My Files app and go to the settings and enable the hidden folder. Know anyone else with an S4? If so, and either of you is handy with a screwdriver and a plastic opening tool, then it would be fairly easy to disassemble both and connect the working LCD assembly to the broken phone long enough to unlock the phone and do what you need to do. There's only a handful of easy to remove phillip head screws that are all the same size and then carefully getting a tool inbetween the crack that runs around the edge to pop the back chassis off, then you can disconnect the LCD assembly and do the same to the other. The connection is not very long, but is enough for you to have the display connected to the side of it so basically your phone is face down and their phone is connected and face up.
Click to expand...
Click to collapse
I do not know anyone else with a s4 or a phone I can use.
I cant use the touchscreen as its dead...
FBGKimpan said:
I do not know anyone else with a s4 or a phone I can use.
I cant use the touchscreen as its dead...
Click to expand...
Click to collapse
Forgot about this option:
http://www.amazon.com/StarTech-com-5in-Micro-Host-Adapter/dp/B00B4GGW5Q
Use this to plug in a mouse so you can navigate the phone.
es0tericcha0s said:
Forgot about this option:
Use this to plug in a mouse so you can navigate the phone.
Click to expand...
Click to collapse
Awesome, that might work. But I cant see the screen?
It depends on the severity of your damage.
I'm making my assumptions from information collected in this thread.
If you are somehow able to browse all files in your storages, try opening the ".hidden" folder in the internal storage and see if you can manage to get them. If they need to be decoded first, again, try someone with a working S4 and just dump the files in their ".hidden" folder, let him unhide it and then download them.
If you can't manage to get a connection to the storage and browse the files (which again, I'm assuming you can as you're talking about KIES not showing your pics)
Well, not sure about the whole S4 thing, but there might be a way to flash CWM without using the touch screen and then pull the pictures using ADB. If they need to be decoded first (I'm not sure how the "hide" function works), you could then either do the same steps as above or edit your build.prop to enable USB debugging in system and use a tool for controlling your phone from your PC (MyMobiler or similar). I need some backup on this from experienced S4 users, but it might be a go.
Well you didn't mention that the LCD was not working as well, just the touch screen. So, something like this might help then:
http://www.amazon.com/Anpower®-Adapter-Reader-Galaxy-Note2/dp/B00F0DTXEQ
Or that. Depends whether you want to spend time and effort or money on getting the pics out. On the other hand, that connection kit is probably the safest solution you'll ever get your hands on.
this is great:victory:
es0tericcha0s said:
Well you didn't mention that the LCD was not working as well, just the touch screen. So, something like this might help then:
Click to expand...
Click to collapse
My S3 has dead LCD screen :crying: but touch screen is intact (i can stop alarms daily) .I am not sure about USB debugging option status,how do I recover hidden folders ??

Need help retrieving information off phone.

Hey guys i know this is something small and all but i need to retrieve text messages off a broken phone. It is my bosses phone and he has important info in the texts. The phone is a AT&T galaxy Rugby Pro. If there is anything i can do please help me. the screen is broken but i can still explore files. thanks
dustin320 said:
Hey guys i know this is something small and all but i need to retrieve text messages off a broken phone. It is my bosses phone and he has important info in the texts. The phone is a AT&T galaxy Rugby Pro. If there is anything i can do please help me. the screen is broken but i can still explore files. thanks
Click to expand...
Click to collapse
Broken to the point where the touchscreen doesn't work? If so, then there isn't much you can do, unless USB Debugging is already enabled, and even that depends on which update it's on, to whether or not you can access it with a new PC without accepting the key on the phone if trying to connect via adb. If the touchscreen still works, then there is a variety of ways to retrieve texts.
es0tericcha0s said:
Broken to the point where the touchscreen doesn't work? If so, then there isn't much you can do, unless USB Debugging is already enabled, and even that depends on which update it's on, to whether or not you can access it with a new PC without accepting the key on the phone if trying to connect via adb. If the touchscreen still works, then there is a variety of ways to retrieve texts.
Click to expand...
Click to collapse
Okay the touch screen doesn't turn on at all. If i take a screen shot i can see the phone through my computer but theirs no other way of seeing it. thank you
Short of replacing the screen, nothing else to do, unfortunately.

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