Hey Everyone,
Just noticed something awkward this morning.
My screen wasn't reacting to my input, while it was charging with the charger that was delivered with the device.
I unplug the cable and it works fine, I plug the cable into my PC and it works fine too while charging normaly. Reboot the phone, plug it back into the charger and bam, screen stops responding.
So I turn on "Touch Display" from the "developer options" menu (Translated from Dutch, so it might be a bit off) to see what's going on.
When I touch the screen, the input gets irradic and shows me all over the vertical axis of the screen.
The moment I unplug the phone from the charger, it starts working fine, plug it back in and it stops working.
Does anyone have a clue (Well the charger apperently ) what's causing this but more importantly a fix that doesn't require me to go to the store.
I'm pretty pleased with my current model and would hate to go without my phone for a few days/weeks
Related
Yesterday I drove up to Seattle to visit UW, and took with me a car AC power adapter and my AC micro USB charger. On the way up I left it plugged in, used it few times (not while driving ), everything was all great and stuff. However, during the day I was there I used it a great deal with GPS, maps, etc etc. I just barely managed to get back to the car with about 10%. So I plug in the phone, and am noticing that the touch screen doesn't appear to be functioning properly. Frustrated, I reboot my phone and find that it still has this issue. After a little while with this I realised that the problem was that whenever the phone was plugged in, the touch screen wouldn't function right (wouldn't response basically all of the time, including the "buttons" on the bottom"). So I thought "OK, so the problem is the charger, weird". However, things got weirder. For some reason I decided to take the battery cover off while charging, but then suddenly I found that the touch screen was working again. I was like "wtf no way" of course, and put the cover back on because I thought it had just magically fixed itself. But lo and behold, it stopped working again as soon as I replaced the cover. I then took the cover back off and it started working just fine. Remember that the charger stayed plugged in this entire time.
So yea, that's my weirdass story. I have no idea what could possibly cause it to only not function when the charger is plugged in AND the battery cover is on. Makes no sense whatsoever. Oh yea, and when charging directly from AC at home, or with a USB to AC, or just USB, it has no problems whatsoever.
(tl;dr my phone has a borked touch screen if I am charging in the car with an AC adapter and have the battery cover on at the same time)
so i had a not so nice scare last night. :crying:
TLDR:
when i attach magnetic charger, i now get blinking orange light and i get the charging (lightning) icon in top status bar also blinking also showing up and then disappearing.
I can apparently charge my phone via micro usb port directly but this morning phone alarm didn't go off and i couldn't get the phone to wake without powering off via red button and powering on again.
- How bad is this? (i.e. is it corrupt software? is hardware borked?)
- What can i do to determine cause (is there any kind of log file i can look at? etc)
I've been using a knock off magnetic charger adapter (one end is micro usb female, other end is magnetic charger port for Z2) since end august. pretty much every night i use this thing to charge my phone.
here is the item on ebay
Last night, as i was about to sleep, i connected my knock off magnetic charger thingy to my phone. i think i may have connected it upside down but then i fixed it.
I then left it for a bit then came back to check something on my phone and could not get the thing to wake up.
i tried to use the power button to wake phone to no avail.
I remove the magnetic charger clip thing and tried to power off phone using red button next to sim tray. no dice.
I tried plugging power into the micro usb directly and got a red light. At this point i start freaking out.
I start hunting through XDA and all signs point to potential soft brick.
So I try putting my phone into flashmode. I tried a bunch of things as recommended and somehow got my phone to wake again, but it got stuck in a boot loop at sony logo.
I use the red button to power off the device, wait for a bit and then power it back on.
luckily it boots into ROM and my phone looks as it should. I attempt magnetic charger but I get blinking orange led and the charging (lightning) icon in top status bar also blinking. I decide to try pluging the microusb directly into port on phone and it appears to be charging.
I decide to go to sleep.
In the morning my phone alarm didn't go off and i couldn't get the phone to wake without powering off via red button and powering on again.
All day today the phone was fine, but going to sleep now i'm going to charge direct via microusb and wondering what its going to be like in the morn.
- How bad is this? (i.e. is it corrupt software? is hardware borked?)
- What can i do to determine cause (is there any kind of log file i can look at? etc)
- any other recommendations?
thanks in advance
If the device powers off due to the charger then stop using it because it will damage your device and void your warrenty
Unbrick tutorial
http://forum.xda-developers.com/showthread.php?p=53220435
@envious: yea thats the thing. I'm not using the magnetic charger anymore.
i'm plugging into micro usb port.
this morning it was still normal at 8:15 (could wake it, unlock all things good, battery fully charged).
I have an alarm that goes off at 8:25.
I went back to sleep.
alarm did not go off. I woke up at 9 and my fone could not be woken. it was not off because if i hit power button it would vibrate, but i had to hard power off with red button and turn on again for it to be normal.
anybody seen this behaviour before?
well jsut a quick follow up. i uninstalled my alarm app and reinstalled it and now i no longer have any issue when charging via usb port.
still don't know if magnetic charger is completely eff-ed tho.
Hello,
I have a really weird problem with my phone for several months now. I use Zenfone 5, and my warranty is probably void already, but I could not use it anyhow (it is in a different country). I tried contacting the official support, but they just said to send it in for a check up, which I could not at the time, and cannot now either.
The problem started when I plugged in my phone in my car using third party car charger. It worked with other phones with no problems, and the output should be OK. When I plugged it in, the light on the charger went off, and the phone turned itself off without any notification. I tried to power the phone on with no success. It just vibrated, and remained off. Later I disassembled the charger and found out that the safety fuse has melted.
I went to my house and plugged the phone in, and it turned on. But the problem was, and remained to this day, that the phone thinks it is charging even when it is not plugged in. The phone charges normally, and battery life is ok, the phone normally goes into deep sleep mode.
The phone won't power up without charger, and the USB OTG obviously doesn't work. But there are some curious things about this problem.
When I took my phone apart and disconnected the battery for 30 minutes (it is non-removable), after I connected it back, the phone turned itself on (without the charger), until I tried to charge it, then it went back to only powering on while on charger. The constant charging thing, nevertheless, remained all the time.
Sometimes when I plug in the cheap USB OTG converter, the phone stops charging notification. When I unplug it, it goes back to charging.
I have no clue what could be the problem, and which part (the usb board or the battery) could be faulty.
I also tried hard reset a few times, with no success.
Thank you in advance for your answers.
Bump? Anyone? Any clue?
Is there any way to change kernel so it doesn't register charging if there is no current flowing to the phone?
And which type of battery connector is this?
http://www.myfixguide.com/manual/wp-content/uploads/2014/09/Asus-ZenFone-5-Disassembly-7.jpg
BUMP
Phone doesn’t respond at all to any combination of buttons being pressed while not plugged in. Once I connect a cable, this happens>> www_youtube_com/watch?v=8tATkzFJUgU (This is my first post and apparently I'm unable to post links to Youtube. Please replace '_'s with '.')
Because it doesn’t respond while unplugged, I’m assuming that the battery is completely drained, and the restarting issue is preventing it from charging while it is plugged in.
The power button “seems” fine, although it’s acting as though the button is stuck on.
This phone has a lot of other issues too (not to mention the cracked screen!), but I’m pretty sure I can fix them all if I could get into Recovery/Fastboot mode. But the restart issue is preventing this.
If I try holding down any of the buttons while it’s doing it’s restart, it stops and just stays blank.
This issue only begins when plugged in, and is the same whether connected to either a PC or wall socket.
PC detects the phone in Device Manager for a split second, then loses connection when it restarts.
This is super frustrating as I have no other way of charging the battery and want my data from the phone.
Any ideas? Please help!
Hi, I see that your post dates from almost a year ago. Mine has the same issue ...
Did you manage to solve this problem?
Paul
springa886 said:
Phone doesn’t respond at all to any combination of buttons being pressed while not plugged in. Once I connect a cable, this happens>> www_youtube_com/watch?v=8tATkzFJUgU (This is my first post and apparently I'm unable to post links to Youtube. Please replace '_'s with '.')
Because it doesn’t respond while unplugged, I’m assuming that the battery is completely drained, and the restarting issue is preventing it from charging while it is plugged in.
The power button “seems” fine, although it’s acting as though the button is stuck on.
This phone has a lot of other issues too (not to mention the cracked screen!), but I’m pretty sure I can fix them all if I could get into Recovery/Fastboot mode. But the restart issue is preventing this.
If I try holding down any of the buttons while it’s doing it’s restart, it stops and just stays blank.
This issue only begins when plugged in, and is the same whether connected to either a PC or wall socket.
PC detects the phone in Device Manager for a split second, then loses connection when it restarts.
This is super frustrating as I have no other way of charging the battery and want my data from the phone.
Any ideas? Please help!
Click to expand...
Click to collapse
My Tab has an issue when I plug in a fast charger (also counting the included fast charger). It'll say fast charging on the lock screen, and the screen will go off as normal. The screen turns back on shortly, again giving that charging beep, says fast charging, and the screen turns off again. Does the same thing again, a few more times. It eventually stops turning the screen on and off again. The charger also gets very, very hot, to the point where I think it killed the included USB c cable.
Any idea why this is happening? Thanks.