[Q] How to check which samsung software updates are installed? - Galaxy S III Q&A, Help & Troubleshooting

I have two questions:
1) Are Samsung software updates uninstalled when you perform a Factory Reset?
2) Is there a way to check which Samsung software updates are installed on the phone (similar to the Windows Update History)?
Thanks!

luigig said:
I have two questions:
1) Are Samsung software updates uninstalled when you perform a Factory Reset?
2) Is there a way to check which Samsung software updates are installed on the phone (similar to the Windows Update History)?
Thanks!
Click to expand...
Click to collapse
1. No
2. Go to settings, about the phone and you`ll see the current firmware version. No changelog because samsung doesn`t give one.

Related

[Q] Unable to upgrade vis Kies after Rooted

I am on DXLE6 and rooted with CF-Root. I can't seems to upgrade to DXLF6. OTA didn't find any updates (While normal unrooted can). I tried then using KIES but after downloading firmware (phone shows download screen), it ended with error of phone not recognized.
There is no issue with the driver or connectivity as it can detect the S3, prompt software update in KIES, download the new firmware and switch phone to download mode but it stops there.
Does it mean rooted S3 can't upgrade after rooted?
I have no solution for your problem, but all i can say is that yes, you can upgrade using kies when rooted (did that a couple days ago, too lazy to set stuff up again).
Question: do you use the original cable that came with the phone? Can imagine that this may cause the issue!
I can also confirm that when rooted software update couldnt find OTA update
I would suggest you to simply download and flash the ROM you would get from kies using ODIN. Guides and download links etc can be found using search function on XDA.
OngL said:
I am on DXLE6 and rooted with CF-Root. I can't seems to upgrade to DXLF6. OTA didn't find any updates (While normal unrooted can). I tried then using KIES but after downloading firmware (phone shows download screen), it ended with error of phone not recognized.
There is no issue with the driver or connectivity as it can detect the S3, prompt software update in KIES, download the new firmware and switch phone to download mode but it stops there.
Does it mean rooted S3 can't upgrade after rooted?
Click to expand...
Click to collapse
You can flash a newer version of stock firmware with CWM manager or with Mobile Odin Pro and still keep root. You don`t need Kies to upgrade.
gee2012 said:
You can flash a newer version of stock firmware with CWM manager or with Mobile Odin Pro and still keep root. You don`t need Kies to upgrade.
Click to expand...
Click to collapse
Yes, but as i said... Was too lazy to set everything up again (homescreens etc) plus the links sammobile.com provides i can only access using VPN, which means lousy slow downloads
Jack_Random said:
Yes, but as i said... Was too lazy to set everything up again (homescreens etc) plus the links sammobile.com provides i can only access using VPN, which means lousy slow downloads
Click to expand...
Click to collapse
You don`t have to do a full wipe when upgrading, just wipe cache/dalvik cache.
With the download i can`t help you, download it from another pc from a friend/family and copy it to a sd card !
Unzip the downloaded .rar file once to a .tar file.
Perhaps this is known issue, something is corrupted about the USB. It just suddenly stops working 'USB Not recognised'. Tried rebooting both didn't work.
Fortunately, I did TiB full backup before. I reset the phone to factory setting and it is recognised again by KIES. I have since upgraded to LF6.
Anyone knows why the issue with USB corrupted somehow (must be software setting not hardware as reset did it).

[Q] Your device has been modified. Software updates are not available?

After i rooted my SGS3 with latest Jelly Bean firmware, i can't receive updates anymore, every time try to check updates i get "Your device has been modified. Software updates are not available" Can i fix this one some way without losing root, or i need to unroot my device?
As JB isn't available yet except for poland then you will need to go back to ICS, reset flash counter and unroot.... Basically you're taking it back to stock.... Then Kies will allow updates, but only to what is currently available for your rom version/country.....
So you could still end up restocking and not being able to upgrade to JB as "There are no updates for your current version"....
ultramag69 said:
As JB isn't available yet except for poland then you will need to go back to ICS, reset flash counter and unroot.... Basically you're taking it back to stock.... Then Kies will allow updates, but only to what is currently available for your rom version/country.....
So you could still end up restocking and not being able to upgrade to JB as "There are no updates for your current version"....
Click to expand...
Click to collapse
Hihi, same here. JB is nice but "contacts" and account sync chrashes constantly.
Guess ill have to wait patiently again.
So far, i do not have any problems with JB, everything works great.
Sent from my GT-I9300 using XDA Premium HD app
NikolaMBC01 said:
After i rooted my SGS3 with latest Jelly Bean firmware, i can't receive updates anymore, every time try to check updates i get "Your device has been modified. Software updates are not available" Can i fix this one some way without losing root, or i need to unroot my device?
Click to expand...
Click to collapse
It is just some kind of disclaimer from Samsung, but if you flash an official rom you'll continue to receive official updates.
same i'm also like that after flash JB "Your device has been modified", so i just wipe all my data and reflashed, problem solved, the big problem for is after reflashed JB, stock music played cannot find any music on ext SDCARD
uckons said:
same i'm also like that after flash JB "Your device has been modified", so i just wipe all my data and reflashed, problem solved, the big problem for is after reflashed JB, stock music played cannot find any music on ext SDCARD
Click to expand...
Click to collapse
I have updated my SGS3 to official UK Jelly Bean OTA update, and after rooting it the software update service complains about the device being modified also. Not too bothered about it at the moment but will probably be a pain in the butt once new updates will be released (although knowing Samsung, it will be quite some time before the next one).
spirytusick said:
I have updated my SGS3 to official UK Jelly Bean OTA update, and after rooting it the software update service complains about the device being modified also. Not too bothered about it at the moment but will probably be a pain in the butt once new updates will be released (although knowing Samsung, it will be quite some time before the next one).
Click to expand...
Click to collapse
SAME Just got JB update today via KIES, TOP bro
Already rooted with CF auto, is close to stock as possible but no updates same msg.
akrontomaz said:
SAME Just got JB update today via KIES, TOP bro
Already rooted with CF auto, is close to stock as possible but no updates same msg.
Click to expand...
Click to collapse
I updated to JellyBean using the OTA update file from Cache but through the 'ever root' method of mobile Odin. I also tried Triangle Away but received the same message before and after. I have now also used Voodoo OTA Rootkeeper v2.0.3 to temporarily unroot the device but it still says the same message from the update screen.
So much for being friendly to the modding community!
Here's how i fixed my S3
NikolaMBC01 said:
After i rooted my SGS3 with latest Jelly Bean firmware, i can't receive updates anymore, every time try to check updates i get "Your device has been modified. Software updates are not available" Can i fix this one some way without losing root, or i need to unroot my device?
Click to expand...
Click to collapse
1. You need to unroot your phone.(you could find it in youtube)
2. then perform factory reset
Every bug in the rom fixed and software update works like charm....
cannot update
tatz619 said:
1. You need to unroot your phone.(you could find it in youtube)
2. then perform factory reset
Every bug in the rom fixed and software update works like charm....
Click to expand...
Click to collapse
I have not done anything to my phone other than update it to 4.1.1. Now I get the message that it has been modified and cannot receive updates.
How can I fix this, as it was never rooted.
Thanks
Try this if ur device has a SD card.
1. Go to Settings
2. Storage
3. Unmount SD card
4. Restart your Device
5. After restart go to Check Updates
..may solve the issue..
eusers said:
Try this if ur device has a SD card.
1. Go to Settings
2. Storage
3. Unmount SD card
4. Restart your Device
5. After restart go to Check Updates
..may solve the issue..
Click to expand...
Click to collapse
why
AW: [Q] Your device has been modified. Software updates are not available?
If you want to root your phone, use Framaroot recommended.
When you open the app, there is a list: Root with Superuser; SuperSU and Unroot.
Root with SuperSU is recommended.
If you have a I9300 take the SAM-Exploit, if I9305 the FRODO-Exploit.
If it don't work, try the other Exploit
It won't change your FlashCounter!
And when you want to unroot your phone you have to go in SuperSU, Settings, scroll down and click Full Unroot.
If your device status is Modified anymore, reflash StockROM and wipe your data!
Greeeetzzzz...
Sent from my GT-I9300 using xda app-developers app
Possible solution for rooted stock ROMs
I had the same problem with my GT-I9505, update from XXUBMEA to the latest XXUBMGA. Previously I rooted XXUBMEA and I was getting the "Device has been modified message". TriangleAway saved me at the end, I enabled the "Allow tracker to run" option, rebooted and after that I succesfully updated the stock firmware via OTA. Unfortunately the phone is not rooted anymore even the "ota survival" option in Superuser didn't save it.

Samsung's Kies software will not connect to my phone

I get the following error message:
This device is not supported by Kies 2.0
Make sure that your device is supported and try again.
And this is using the latest version of Kies.
Any ideas on how to resolve this?
I remember it started to the proccess to root my phone, but then I wasn't very succesfull with it, so I abandoned it, but otherwise it should be stock firmware (its one of the first few steps on the xda guides).
TIA
NfScLambo said:
I get the following error message:
This device is not supported by Kies 2.0
Make sure that your device is supported and try again.
And this is using the latest version of Kies.
Any ideas on how to resolve this?
I remember it started to the proccess to root my phone, but then I wasn't very succesfull with it, so I abandoned it, but otherwise it should be stock firmware (its one of the first few steps on the xda guides).
TIA
Click to expand...
Click to collapse
Kies cannot root your phone .
Probable buggered firmware if you tried something and stopped .
Initial try is to backup data and factory reset phone .
Fails then flash your original firmware via Odin .
Alternative use XDA to update by flashing stock firmware .
jje
JJEgan said:
Kies cannot root your phone .
Probable buggered firmware if you tried something and stopped .
Initial try is to backup data and factory reset phone .
Fails then flash your original firmware via Odin .
Alternative use XDA to update by flashing stock firmware .
jje
Click to expand...
Click to collapse
How would I back up my contacts, most importantly, without using Kies?
NfScLambo said:
How would I back up my contacts, most importantly, without using Kies?
Click to expand...
Click to collapse
Synch then with Google
Is that the only way? Because I don't want to do it that way.
Is there a way to check if my phone is rooted? Because I'm sure I didn't complete the process, but I just need to confirm that.
Also, I think I only got as far as trying the procedure for "triangle away", numerous times, but it didn't quite work for me, so I left it.
Is there a way to "untriangle away" after checking if it was done?
TIA
you can search 3rd party backup & restore application in playstore. you can try "my backup"
NfScLambo said:
I get the following error message:
This device is not supported by Kies 2.0
Make sure that your device is supported and try again.
And this is using the latest version of Kies.
Any ideas on how to resolve this?
I remember it started to the proccess to root my phone, but then I wasn't very succesfull with it, so I abandoned it, but otherwise it should be stock firmware (its one of the first few steps on the xda guides).
TIA
Click to expand...
Click to collapse
Hi, I went through the same problem and fixed it.
First uninstall Kies from your PC and make sure you doesn't leave behind any files.
Uninstallation of the software and the drivers installed by Kies I suggest using Revo uninstaller to do that.
Uninstall it from your PC then make a fresh installation.
Open Kies but do not connect your phone, if it wants to update Kies, go ahead and do it.
Close Kies, connect your phone and open Kies.
That should fix it.
It happened to me when I updated Kies while my phone was connected. Do try the steps above hopefully it should help. Kies is a crappy software to be honest. Samsung should really get their act up and code a better/stable program.
If that doesn't help, then probably something went wrong while rooting. The simplest and best option would be to flash the Stock rom back on your phone. That's very simple to do.
Follow this thread to get back to stock rom [http://forum.xda-developers.com/showpost.php?p=32980712&postcount=6]
PS: The stock rom link on this thread is linked to JB if I'm not wrong, I would suggest going on www.sammobile.com/firmware and downloading the correct stock rom for your phone.
Hope I helped
dibyajyoti said:
Hi, I went through the same problem and fixed it.
First uninstall Kies from your PC and make sure you doesn't leave behind any files.
Uninstallation of the software and the drivers installed by Kies I suggest using Revo uninstaller to do that.
Uninstall it from your PC then make a fresh installation.
Open Kies but do not connect your phone, if it wants to update Kies, go ahead and do it.
Close Kies, connect your phone and open Kies.
That should fix it.
It happened to me when I updated Kies while my phone was connected. Do try the steps above hopefully it should help. Kies is a crappy software to be honest. Samsung should really get their act up and code a better/stable program.
If that doesn't help, then probably something went wrong while rooting. The simplest and best option would be to flash the Stock rom back on your phone. That's very simple to do.
Follow this thread to get back to stock rom [http://forum.xda-developers.com/showpost.php?p=32980712&postcount=6]
PS: The stock rom link on this thread is linked to JB if I'm not wrong, I would suggest going on www.sammobile.com/firmware and downloading the correct stock rom for your phone.
Hope I helped
Click to expand...
Click to collapse
That worked perfectly.
Thanks.
Also, since I'm using a phone with INU region, I can't upgrade it to 4.1.1
Someone else bought a phone, and I was working on it for them, and out of the box, it asked for firmware upgrade. Lucky guy!
NfScLambo said:
Is that the only way? Because I don't want to do it that way.
Is there a way to check if my phone is rooted? Because I'm sure I didn't complete the process, but I just need to confirm that.
Also, I think I only got as far as trying the procedure for "triangle away", numerous times, but it didn't quite work for me, so I left it.
Is there a way to "untriangle away" after checking if it was done?
TIA
Click to expand...
Click to collapse
There are apps on the play store which can check if your phone is rooted. Search for "check root".
The triangle away procedure is optional. You don't really have to do it.
It will just reset your counter so that it seems as if you didn't make any changes.
This is useful if you have to return the phone for warranty.
To backup your contacts I would also suggest to sync them with Google.
It's easier to manage your contacts via your web browser and you always have a backup.
You can also export those contacts from Google to other formats so you can import them later on other phones/programs.
Of course there are also other options... you could copy them to your SIM or use 3th party apps.
I would suggest G Cloud.
It is an app that will backup your Contacts, SMS Messages, Call logs, System settings, Pictures, ... and a lot more
You can choose what to backup. It'll back it up in the Cloud. You have 1GB free storage which is enough.
After a factory reset or installation of a new ROM you si;ply reinstall the software and restore your backup.
I only use it to backup my SMS messages. I like to keep them all.
Good luck
NfScLambo said:
That worked perfectly.
Thanks.
Also, since I'm using a phone with INU region, I can't upgrade it to 4.1.1
Someone else bought a phone, and I was working on it for them, and out of the box, it asked for firmware upgrade. Lucky guy!
Click to expand...
Click to collapse
Even I'm on INU region. Are you from India? If so, you can't upgrade to 4.1.1 yet because Samsung hasn't updated the firmware for the region as of now. Jelly Bean is expected to arrive sometime around mid of November if not earlier. And the firmware upgrade out of the box isn't 4.1 update. Its a security patch recently released by Samsung.
I'm from India, but now I'm using this phone outside of India regulary.
I was thinking of using a SIM card from India, but I would have to cut it manually, and then also I wouldn't be sure if it was cut properly.
The firmware upgrade out of the box is for 4.0.4, which is still ICS.
Can I just change INU to another country, and then get the update? And then revert it back to INU when I need to send it in for warranty?
Also, it's surprising that Samsung hasn't released an update for INU, because I'm pretty sure it was one of the launch markets, as well as one of their biggest markets.
NfScLambo said:
I'm from India, but now I'm using this phone outside of India regulary.
I was thinking of using a SIM card from India, but I would have to cut it manually, and then also I wouldn't be sure if it was cut properly.
The firmware upgrade out of the box is for 4.0.4, which is still ICS.
Can I just change INU to another country, and then get the update? And then revert it back to INU when I need to send it in for warranty?
Also, it's surprising that Samsung hasn't released an update for INU, because I'm pretty sure it was one of the launch markets, as well as one of their biggest markets.
Click to expand...
Click to collapse
Yes, India is getting INU update 1st week of November or the 2nd. Samsung are market leaders here and JB updates have been confirmed.
There is a way to change from INU on your phone by changing your CSC ID. The CSC is location specific, so if you change your ID to some country where S3 has been given the JB update. You 'might' get it. Though I'm not sure of this method.
Instructions For Changing CSC:
Download Samsung Galaxy S / S2 CSC app from the Play Store
Open Samsung Galaxy S / S2 CSC app
Tap "Change CSC" button
Select the CSC for you Country
Tap "Install" button (Keep in mind changing CSC wipes your device)
I have never tried changing the CSC on my phone so I'm unsure of the credibility of the method above. Do take backup before changing it.
personally ive found kies is flawed and dont really like it

[Q] Firmware upgrade via Kies fails

I have a Samsung Galaxy S3-I9300T with the stock ROM. I have rooted it using Odin and CF-Auto-Root-m0-m0du-gti9300t.tar.md5. I rooted it only so that I could use Titanium PRO and Avast Anti-theft. I have not flashed any new ROM.
Dialling *#1234# gives me:
AP : I9300TDUDLK1
CP : I9300TDUDLJ2
CSC : I9300TTHLDLJ1
In Triangle Away I have run Reset flash counter and System modified workround. Before attempting to upgrade the firmware, I unchecked System modified workround but did not reboot.
The information displayed in Download Mode is:
Odin Mode
Product Name: GT-I9300
Custom Binary Download: No
Current Binary: Samsung Official
System Status: Official
The Device Status in Settings is: Normal.
I receive the following message when I connect to Kies:
Current firmware version: PDA:LK1 / PHONE:LJ2 / CSC:LJ1 (THL)
Latest firmware version: PDA:LL2 / PHONE:LL2 / CSC:MA1 (THL)
Click to expand...
Click to collapse
When I try to upgrade, I get as far as seeing the message
Downloading firmware upgrade components 100% complete
Click to expand...
Click to collapse
in the upgrade progress window. This window then closes, leaving the main Kies window greyed out. The upgrade requests System Administrator privileges which I grant and then nothing else happens either on the PC or on the phone. Kies remains greyed out and not responding.
I also tried OTA upgrading via the software update function in Settings, but I receive the message:
Access to the software update service is provided to users in the order in which they request it. Try again later.
Click to expand...
Click to collapse
I have searched for a solution, but I can’t find anything further to what I have already done. Please can anyone suggest what I am doing wrong?
I wanted to upgrade i9305 version-
"Insufficient disk's space (requires at least 3000MB)". Hence, upgrade process stopped. Why 3GB is required? Where this space is required? Anybody faced such problem?
sameee781 said:
I wanted to upgrade i9305 version-
"Insufficient disk's space (requires at least 3000MB)". Hence, upgrade process stopped. Why 3GB is required? Where this space is required? Anybody faced such problem?
Click to expand...
Click to collapse
Probably but they would have posted in the I9305 section to get the correct answer .
jje
You can't update via Kies once your rooted. Just download the stock rom and flash via Odin from Sammobile or preferably a deodexed one from Wanam's thread.
Deodexed roms from Wanam are pre rooted Just choose the rom you version you want and download. Updated to the latest
Yes you can use kies to update a rooted phone, as long as you have fully stock rom kies will identify the phone and allow the upgrade, it won;t work if you have a custom rom, if you have any custom rom, kernel etc you can't use kies to update otherwise it will work fine.
Try right clicking on kies and click Run as Administrator, once kies is running click on Help on the menu bar and check for updates to make sure you have the latest version if there is an update then update first, if not then connect the phone, wait for the message saying there is an update available for your firmware and start the process.

[Q] A few questions, help greatly appreciated!

Hello!
Hope there's a kind-hearted soul out there that can answer a few questions:
1. Does system status: custom affect me in ANY way other than to return for varanty? For example, does it stop my OTA updates if I'm not on my default "out-of-the-box" ROM?
2. I'm not on the same stock ROM (different ending, this one has XXEDA2) that I got out of the box. Does that affect me in any way? If it does, is there any way of requiring the correct information for restore from samsung-updates.com without restoring the backup I made of that ROM? Also, I had rooted it before I made the backup, does that affect the basic information of that ROM in any way?
Any help would be GREATLY appreciated. Thanks!
hi there,
once your phone is "modified" you won't get OTA updates, but you can always DL the latest firmware and flash it manually. faster than any OTA
Mythoughts said:
Hello!
Hope there's a kind-hearted soul out there that can answer a few questions:
1. Does system status: custom affect me in ANY way other than to return for varanty? For example, does it stop my OTA updates if I'm not on my default "out-of-the-box" ROM?
2. I'm not on the same stock ROM (different ending, this one has XXEDA2) that I got out of the box. Does that affect me in any way? If it does, is there any way of requiring the correct information for restore from samsung-updates.com without restoring the backup I made of that ROM? Also, I had rooted it before I made the backup, does that affect the basic information of that ROM in any way?
Any help would be GREATLY appreciated. Thanks!
Click to expand...
Click to collapse
1. If your status is "modified", which most likely happens when rooted, you will not get any OTA updates, whereas updates via Kies will work (you will loose root though by using them). Solution: as said before, download the updates manually and flash via Odin or Mobile Odin, faster and easier.
2. It affects you in the way, that you will only get updates (via Kies) that match the code of the firmware. Again, not a big issue, see (1). Root does not affect the firmware version number.
the firmware number will be different for every update that Samsung puts out. you can check out the firmware list here;
http://www.sammobile.com/firmware/
and no, root does not touch the firmware number.
eytan123 said:
hi there,
once your phone is "modified" you won't get OTA updates, but you can always DL the latest firmware and flash it manually. faster than any OTA
Click to expand...
Click to collapse
chrismast said:
1. If your status is "modified", which most likely happens when rooted, you will not get any OTA updates, whereas updates via Kies will work (you will loose root though by using them). Solution: as said before, download the updates manually and flash via Odin or Mobile Odin, faster and easier.
2. It affects you in the way, that you will only get updates (via Kies) that match the code of the firmware. Again, not a big issue, see (1). Root does not affect the firmware version number.
Click to expand...
Click to collapse
psmok said:
the firmware number will be different for every update that Samsung puts out. you can check out the firmware list here;
http://www.sammobile.com/firmware/
and no, root does not touch the firmware number.
Click to expand...
Click to collapse
Many thanks to all of you! (your "thanks button" got pressed ).

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