[Q] Phone randomly shuts down - Verizon HTC Droid Incredible 4G LTE

I just received my new Incredible and am very excited as it is a huge upgrade from my trusty old Eris. I have one very annoying issue though. The phone randomly turns off on its own, and I have to press and hold the power button multiple times for it to restart. Has anyone else experienced this?
Also, does anyone know how to turn off the annoying 'DROID' noise at startup? I tried the Silent Boot app, but it doesn't seem to work on this device.
Thanks!

cycledude02 said:
I just received my new Incredible and am very excited as it is a huge upgrade from my trusty old Eris. I have one very annoying issue though. The phone randomly turns off on its own, and I have to press and hold the power button multiple times for it to restart. Has anyone else experienced this?
Also, does anyone know how to turn off the annoying 'DROID' noise at startup? I tried the Silent Boot app, but it doesn't seem to work on this device.
Thanks!
Click to expand...
Click to collapse
Not normal. Make sure a program you installed isn't causing the issue first then think about returning it.
Sent from my ADR6410LVW using Tapatalk 2

Definitely not normal. Perhaps your battery cover is loose?
I used to have to do something really ghetto to my original Incredible while it was near the end of its life. I put a folded business card between the battery and cover so it wouldn't jar itself loose and shut off the phone.
However, does not seem normal at all for a new phone.

The same thing happened to mine a few times. I think the power button is very sensitive. Just a small amount of pressure is needed to close the circuit and if its held that way for over 1 second then phone thinks your trying to initiate a shut-down so it does so.
Just thinking out loud here, not totally sure....

JDMpire said:
The same thing happened to mine a few times. I think the power button is very sensitive. Just a small amount of pressure is needed to close the circuit and if its held that way for over 1 second then phone thinks your trying to initiate a shut-down so it does so.
Just thinking out loud here, not totally sure....
Click to expand...
Click to collapse
That should pop up the shut down menu though and it sounds as if the OP isn't seeing that. Unless I missed something.

Yea, your absolutely right, I forgot about that.... Hmmm.

anyone else notice how long it takes to turn the phone one??
I have to hold the power button for what seems like doubt the time for my old rez,inc1,inc1,eris, ect.
kinda annoying lol, feels like its not working or something.
not really a complaint, but just a comment.
also if my phone were rebooting I'd go to store before that 14 day and get a NEW phone before Verizon trys to pull that crap and give you a refurb!
BS

andybones said:
anyone else notice how long it takes to turn the phone one??
I have to hold the power button for what seems like doubt the time for my old rez,inc1,inc1,eris, ect.
kinda annoying lol, feels like its not working or something.
not really a complaint, but just a comment.
also if my phone were rebooting I'd go to store before that 14 day and get a NEW phone before Verizon trys to pull that crap and give you a refurb!
BS
Click to expand...
Click to collapse
Yes I've noticed it takes a little longer comparing from my Thunderbolt. I can hold pwr button down, count to ten and it starts booting up. But with the Dinc4G, it does take a little longer holding down but it may be a quicker boot up time overall. This from just the two times or so how it seems to me ...I just got it so still acclimating and had already thoughts that the extended battery may be nice to just give me a little more to hang on to .

cycledude02 said:
I just received my new Incredible and am very excited as it is a huge upgrade from my trusty old Eris. I have one very annoying issue though. The phone randomly turns off on its own, and I have to press and hold the power button multiple times for it to restart. Has anyone else experienced this?
Also, does anyone know how to turn off the annoying 'DROID' noise at startup? I tried the Silent Boot app, but it doesn't seem to work on this device.
Thanks!
Click to expand...
Click to collapse
What apps do you have? I have looked at my phone realized it was not on. I was like wtf. This has happened twice in the past two days. Maybe we can see what apps we have in common?
---------- Post added at 06:42 PM ---------- Previous post was at 06:33 PM ----------
cycledude02 said:
I just received my new Incredible and am very excited as it is a huge upgrade from my trusty old Eris. I have one very annoying issue though. The phone randomly turns off on its own, and I have to press and hold the power button multiple times for it to restart. Has anyone else experienced this?
Also, does anyone know how to turn off the annoying 'DROID' noise at startup? I tried the Silent Boot app, but it doesn't seem to work on this device.
Thanks!
Click to expand...
Click to collapse
I have:
google play music
ringdroid
twitter
adobe flash player 11
astro file manager/browser
battery widget (geekyouup)
circle battery widget (cedric depoortere) <--- might be this, i recently installed it
chrome
critical strike portable
directv
ds audio
ds cam
ds file
ds photo
e!online (don't judge)
facebook
gmail
google chrome to phone <-- just recently installed as well
google currents
google playbooks
google play
google +
hbo go
here i am 2
iheartradio
lte onoff-htc thunderbolt
maps
movies by flixster
my verizon
netflix
opensignal maps
photobucket
picsay pro
quadrant standard
shadowgun
slacker
sms popup
speedtest.net
temple run
tmz
wifi onoff (curvefish)
youtube

turn down your "media volume"
I think that controls the boot up sound level iirc

Happened to my friend on the evo lte I think it might have to do with the ROM. R u on a custom ROM or still stock
Sent from my ADR6400L using xda premium

I received a warranty replacement that did that (randomly turning off). Was irreconcilable after talking with tech support.
My recommendation is to perform factory reset if you can, remove sd card, and see if it works properly.
If not you most likely have a hardware defect of some kind. Return or replace.
Sent from my ADR6410LVW using Tapatalk 2

devinhfox said:
I received a warranty replacement that did that (randomly turning off). Was irreconcilable after talking with tech support.
My recommendation is to perform factory reset if you can, remove sd card, and see if it works properly.
If not you most likely have a hardware defect of some kind. Return or replace.
Sent from my ADR6410LVW using Tapatalk 2
Click to expand...
Click to collapse
I did a factory reset and it still does it randomly. And it only does it when its in my pocket. I thought it was my case (i have the otter box commuter) so I cut it around the power button. Still it happened to me today. About getting a replacement, since it happens randomly far inbetween, there is no way for me to prove there is a problem.

devinhfox said:
I received a warranty replacement that did that (randomly turning off). Was irreconcilable after talking with tech support.
My recommendation is to perform factory reset if you can, remove sd card, and see if it works properly.
If not you most likely have a hardware defect of some kind. Return or replace.
Sent from my ADR6410LVW using Tapatalk 2
Click to expand...
Click to collapse
Did you go through Verizon tech support or HTC tech support. Did u do the return through Verizon store or how did you do it?

Verizon tech support.
Did it over mail with Verizon.
Sent from my ADR6410LVW using Tapatalk 2

andybones said:
turn down your "media volume"
I think that controls the boot up sound level iirc
Click to expand...
Click to collapse
No boot-up sound at all if phone is set to vibrate prior to shutdown/restart.

Related

[Q] Was shut down and restart???

Is off twice this day and I had to send the report to htc.
Does anyone has passed this, I just want advice?
Troyman said:
Is off twice this day and I had to send the report to htc.
Does anyone has passed this, I just want advice?
Click to expand...
Click to collapse
I have had no shutdowns or restarts myself. Maybe a rogue app causing your issues?
I've had about 4 random reboots since I received my phone early Thursday ... While in my belt clip and case. Get phone off blt and it's rebooting. Not rooted yet, so that's not it. Just installing all the apps I had on my 3d.
If I can't figure it out and still happening by Sunday I'm requesting a replacement.
Sent from my EVO using Tapatalk 2
Same here...
Same here. except my issue seems much worse. Whenever i receive a text message, or actually send one, toggle the volume in either direction, try to play any music file, play youtube videos, or take pictures. She freezes up, then reboots. internet works fine, browser runs fine, can navigate menus fine. phone calls only mess up like every third call or so. lock screen is fine too.
the only apps i have downloaded are GO SMS Pro, Netflix (which played a show just fine) and Zedge.
I've done 2 Factory resets and still no luck.
Took it up to sprint earlier and they werent able to help because they dont have any EVO LTEs in the store yet. Since they couldnt help, i'm contemplating rooting to see if it'll do anything different. Doesnt make sense to me cuz I cant install a custom ROM, but neither does the phone acting up like it is while its purely stock.
Oh well, I'll keep checking and keep you all posted on what happens.
I've had some restarts myself. I believe it is the seidio surface case and holster doing it. This phone will do a restart from the lock screen if you hold the power button down for 5 seconds. That starts a 3 countdown to restart. I just took the plastic piece over the pwr btn off.... hope that works.
Their has to be a way to turn that power option off! Not sure if I should get a new case or if my power button is to sensitive.
mrshades812 said:
I've had some restarts myself. I believe it is the seidio surface case and holster doing it. This phone will do a restart from the lock screen if you hold the power button down for 5 seconds. That starts a 3 countdown to restart. I just took the plastic piece over the pwr btn off.... hope that works.
Their has to be a way to turn that power option off! Not sure if I should get a new case or if my power button is to sensitive.
Click to expand...
Click to collapse
The reason being that this does that is because of the non-removable battery. They had to make a fail-safe because you can't do a battery pull like before
Sent from my EVO using xda premium
imex99 said:
I've had about 4 random reboots since I received my phone early Thursday ... While in my belt clip and case. Get phone off blt and it's rebooting. Not rooted yet, so that's not it. Just installing all the apps I had on my 3d.
If I can't figure it out and still happening by Sunday I'm requesting a replacement.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
whenever you install apps from an old device, make sure you dont restore data. It has been know to cause conflicts in different devices

Completely sudden, unexplained, and unreasonable death of Evo LTE.

If my HTC EVO LTE was a human being and it had died the way it did, you bet your techie bottom that CSI and possibly Mulder and Scully from X Files would have been involved.
So with that being said:
It was a regular day. Woke up in the morning. Kissed my wife good morning, and grabbed my EVO to play around a bit. Then we headed to my in-laws business, of which we are in charge in the weekend. I usually take my laptop, so as I always do, I got easy tether going and proceeded to plug in my phone into my laptop. I have an application called droid wallet, which allows me to keep track of my finances. I intended to log something onto droid wallet, but I did not want to undo my tethering connection, so I simply reached behind the laptop without unplugging the phone and turned on the screen. I did so clumsily, and I accidentally turned the phone screen back off. When I attempted to turn it back on, it simply did not. I suddenly went, wtf? I kept on clicking the power button repeatedly, to no avail. I proceeded to unplug my phone from the computer. At this point, I realized the phone was not responding. I did long power button press, many short presses, everything I could think of. When I plugged it back into the charger, the charging light no longer triggered on. I hurried it to my local best buy (I got black tie protection) and they told me the phone was done for, and proceeded to give me a new one.
It was too late when i realized....at some point during the beginning of my vacation, my phone automatically switched to storing everything onto phone memory , and a whole trip's worth of pics and videos of a very meaningful vacation with my wife was completely gone.
Things like this are common with crappy build phones like samsung, as it has happened to most people. But HTC? They have never failed me like this. Do you guys have any idea wtf happened??
no comment on what might have happenned, but you should look into the picture auto-upload capabilities. I use the one from dropbox, but I think you can do it with google+ also.
this is the SAME issue that happened to my EVO YESTERDAY!!! the screen would jsut go off when i made a call, i couldnt power it back on and now i get NO charger light!!! ahh!
im going to the sprint store today to get a new one hopefully.
I think you screwed up and did it wrong. Maybe if you kissed your phone good morning and played around with your wife you wouldn't be having problems.
Saneless One said:
I think you screwed up and did it wrong. Maybe if you kissed your phone good morning and played around with your wife you wouldn't be having problems.
Click to expand...
Click to collapse
LMAO :good::good:
Did you try the power button plus the vol + and - buttons at the same time trick? The charger light wouldn't come on if it froze.
Sent from my EVO
fr0st420 said:
Did you try the power button plus the vol + and - buttons at the same time trick? The charger light wouldn't come on if it froze.
Sent from my EVO
Click to expand...
Click to collapse
i didnt try that, but i think its a bit too late now. i have my new Evo and best buy kept the old one. I never tried that trick, but it was my understanding that that combination of buttons was to take a snapshot of the screen? or am i wrong?
And about the whole samsung vs HTC thing, let's just agree to disagree. No amount of arguing is going to convince me that Samsung is a better product, nor is it going to convince you that HTC is a better product. What I said I said based on personal experiences, and very extensive research. Im sure you have your reasons too. Im not a Samsung hater, either. I love their TVs and I have owned 2 of them. I just dont trust their phones. BUt I digress. Lets stay on topic, please, everyone.
darkleafar said:
i didnt try that, but i think its a bit too late now. i have my new Evo and best buy kept the old one. I never tried that trick, but it was my understanding that that combination of buttons was to take a snapshot of the screen? or am i wrong?
And about the whole samsung vs HTC thing, let's just agree to disagree. No amount of arguing is going to convince me that Samsung is a better product, nor is it going to convince you that HTC is a better product. What I said I said based on personal experiences, and very extensive research. Im sure you have your reasons too. Im not a Samsung hater, either. I love their TVs and I have owned 2 of them. I just dont trust their phones. BUt I digress. Lets stay on topic, please, everyone.
Click to expand...
Click to collapse
you're right, no one can argue that. Hope the issue at hand is isolated to very few devices.
Sent from my SPH-D710 using Tapatalk 2
you should enable dropbox or google + auto upload that way you never going to lose ur pix and vids ever again ....every pic and video i take from my phones is backed up to my dropbox... always
hakeem0996 said:
you should enable dropbox or google + auto upload that way you never going to lose ur pix and vids ever again ....every pic and video i take from my phones is backed up to my dropbox... always
Click to expand...
Click to collapse
I dont have google + nor I plan to get one. ANyway to do auto upload without it?
And everyone please, as the OP, I think I have the right to say please STFU already. No more Samsung vs HTC debates, I thought I was clear in my previous posts. I intended this thread as a troubleshooting thread, not a debate one about manufacturer reliability. I do apologize, because I did bring it up in the first place, but I also quickly shot it down. What I said in my OP post about was not meant to troll. It was just meant to express my disbelief in HTC failing me, as personally, it has never done so before.
with the above being said, I do have an important development:
One of the things i disliked about this phone in the two first weeks I had it is that it became really hot on my ear when I used it for more than five miutes. To the point that I had to pull it away and set it to speaker mode for a little while for it to cool off. I thought it was a common EVO LTE thing, but surpirse surprise, my brand new EVO does not have this heating issue at all. It called directv today to haggle down prices (successfully, if i might add) and I was on the phone with them for at least one hour +. No heating at all. THere was another poster on here (first page I think) who said they had the exact same thing happened to them. I would love to confirm if the "burning your ear in less than 10 min" issue is directly related to sudden deaths of this device??
with the above being said, I do have an important development:
One of the things i disliked about this phone in the two first weeks I had it is that it became really hot on my ear when I used it for more than five miutes. To the point that I had to pull it away and set it to speaker mode for a little while for it to cool off. I thought it was a common EVO LTE thing, but surpirse surprise, my brand new EVO does not have this heating issue at all. I called directv today to haggle down prices (successfully, if i might add) and I was on the phone with them for at least one hour +. No heating at all. THere was another poster on here (first page I think) who said they had the exact same thing happen to them. I would love to confirm if the "burning your ear in less than 10 min" issue is directly related to sudden deaths of this device??
FWIW, I work at a repair store and I had one of these returned EVO LTE's to work one. Phone was completely DOA, could not power on, no indication of charging when plugged in, triage laptop didn't react when it was plugged in, pressing and holding power button for 60 seconds didn't work, lights on four capacitive buttons didn't flash, etc etc.
I had another known good EVO LTE that was returned because of buyer's remorse so I popped it open, disconnected the battery (which I knew for sure had at least 50% charge), and swapped it into the dead LTE and same deal-- phone still refused to power on.
hayabusa1300cc said:
Bring it.
Click to expand...
Click to collapse
You rang?
Hi, this is your invitation to leave and go to the sgs3 section, from your friendly neighborhood Evo LTE moderator.
I'm going to allow this thread to stay open for the moment, on the chances that the trolling and flaming ends. Fair warning everyone, go away now.
@OP - sorry your thread has devolved into childish bickering. Hopefully this straightens things up.
garion521 said:
FWIW, I work at a repair store and I had one of these returned EVO LTE's to work one. Phone was completely DOA, could not power on, no indication of charging when plugged in, triage laptop didn't react when it was plugged in, pressing and holding power button for 60 seconds didn't work, lights on four capacitive buttons didn't flash, etc etc.
I had another known good EVO LTE that was returned because of buyer's remorse so I popped it open, disconnected the battery (which I knew for sure had at least 50% charge), and swapped it into the dead LTE and same deal-- phone still refused to power on.
Click to expand...
Click to collapse
OK first let me apologize for any side tracking of the thread. Sorry!
How do you pop it open? I'd love to be able to take the battery out.
---------- Post added at 06:21 AM ---------- Previous post was at 06:12 AM ----------
darkleafar said:
with the above being said, I do have an important development:
One of the things i disliked about this phone in the two first weeks I had it is that it became really hot on my ear when I used it for more than five miutes. To the point that I had to pull it away and set it to speaker mode for a little while for it to cool off. I thought it was a common EVO LTE thing, but surpirse surprise, my brand new EVO does not have this heating issue at all. I called directv today to haggle down prices (successfully, if i might add) and I was on the phone with them for at least one hour +. No heating at all. THere was another poster on here (first page I think) who said they had the exact same thing happen to them. I would love to confirm if the "burning your ear in less than 10 min" issue is directly related to sudden deaths of this device??
Click to expand...
Click to collapse
Looked at a dead one "personal experience", under a lighted magnifier.
What I saw was a pin tip sized drop of solder, near the sdsocket. Seemed like an overheating issue, with what I assumed was a fuse. Though it could just have been a bad assembly which tested marginally with reduced burn in time. Just saying.
darkleafar said:
I dont have google + nor I plan to get one. ANyway to do auto upload?
Click to expand...
Click to collapse
As mentionr earlier, Dropbox is the way to go. It's free or 2GB and easy to increase your free space. Enable auto upload and pictures and videos automatically upload to a "camera upload" folder. You specify if upload only on wi-fi or either wi-fi or 3G. It s SO convenient and definitely worth a look.
Go to dropbox.com or use http://db.tt/WYZmyfxT and I'll get free referral space.
Had this just happen to me... Was on the phone and it completely died on me. No charging light, power button hit long and short. Nothing worked.
But... The holding the volume and the power buttons at the same time trick worked. I am now back on and ready to go. Thank god, I just got this damn thing set up the way I like.
---------- Post added at 08:45 PM ---------- Previous post was at 08:36 PM ----------
DCLocal said:
As mentionr earlier, Dropbox is the way to go. It's free or 2GB and easy to increase your free space. Enable auto upload and pictures and videos automatically upload to a "camera upload" folder. You specify if upload only on wi-fi or either wi-fi or 3G. It s SO convenient and definitely worth a look.
Go to dropbox.com or use http://db.tt/WYZmyfxT and I'll get free referral space.
Click to expand...
Click to collapse
I got a free 25gb for buying this phone. So dropbox is really the way to go.
duce, i love it when you use the FORCE!!!!
roflz
Had the issue Seems my fix was rapid plug/unplug while holding power. weird it was during a call
darkleafar said:
I dont have google + nor I plan to get one. ANyway to do auto upload without it?
And everyone please, as the OP, I think I have the right to say please STFU already. No more Samsung vs HTC debates, I thought I was clear in my previous posts. I intended this thread as a troubleshooting thread, not a debate one about manufacturer reliability. I do apologize, because I did bring it up in the first place, but I also quickly shot it down. What I said in my OP post about was not meant to troll. It was just meant to express my disbelief in HTC failing me, as personally, it has never done so before.
Click to expand...
Click to collapse
If you have a Google account you have a google+ account its all tied into one big Web. Just DL the Google+ app. Doesn't require registration since you already have a Google account
Shifted from Outer Space

Lumia 920 Freezing... Hard

I picked up my first 920 from somewhere other than ATT. It initially had an small issue with its audio where the external sounds were not initially enabled. I did a hard reset to be sure, and both times it was off. Got past that and the phone seemed ok, until I unplugged it and hit the power button and it froze... HARD! No response from any button, or combination of buttons. I returned it and went to got the next one from ATT. This one started out perfectly, had no issue with sound. Then during a call it FROZE. Not as hard as the first one as connecting power and holding the <Volume Down> and <Power> buttons for 2-3 minutes finally rebooted it. That I have similar experiences with two phones says that there may well be something wrong the phone in general, and I am very surprised that I have not found it reported by others here. Have I missed something?
hvbelton said:
Have I missed something?
Click to expand...
Click to collapse
No, I don't think you have. The majority of them have been fine. In fact, mine has been perfect so far. Maybe the place you got yours got a bad batch?
n7slc said:
No, I don't think you have. The majority of them have been fine. In fact, mine has been perfect so far. Maybe the place you got yours got a bad batch?
Click to expand...
Click to collapse
Mine froze while trying to post using board express. It reboted and was fine. Other than that, no lockups since and I'm a heavy user.
I've also been having problems. After heavy use, it becomes very warm and tends to lock up.
I just uploaded a video to YouTube showing this.
http://youtu.be/x0KtZ7VCcTE
I can cause a hard freeze when jumping from bluetooth audio and back when nothing is selected to play. Other than that great phone..
Have this same issue with bluetooth - phone has locked up 4 times in two days. I didn't notice a correlation with nothing selected to play, so I'll check that. Typically I get into my car and the music just starts playing, and when I leave it pauses. Now it'll freeze when I get in and my car will say "Windows Phone operation not supported." After a minute or two (I usually power off the car stereo) the phone will come back with the song queued up at the top (as if I hit the volume). I hope this is addressed by the fix coming out in December.
Other than that the phone has been great - no issues.
Second Returned
I was in the middle of a conversation today and it just stopped. The call didn't drop, the phone just stopped, locked up hard for the second time. I return it and got a replacement (last day I could do it). It concerns me that there has not been more traffic about what seems to be a major issue with the 920
hvbelton said:
I was in the middle of a conversation today and it just stopped. The call didn't drop, the phone just stopped, locked up hard for the second time. I return it and got a replacement (last day I could do it). It concerns me that there has not been more traffic about what seems to be a major issue with the 920
Click to expand...
Click to collapse
There's loads of complaints about this problem on the Nokia support discussions website, but there isn't a single common cause. Some have SIM card problems while others are blaming specific apps. Whatsapp and Facebook are two examples as well as Nokia Drive + Beta. Others have reported their phones freezing up after using a wireless charger.
Personally, I reckon it's the WP OS isn't at all stable and needs a serious patch.
We bought 2 at once - the one keeps freezing and the other never froze once. Both are using BTooth. However both are randomly rebooting, which I know they are patching.
But I wonder if the freezes and rebooting are related?
Mine hasn't rebooted to my knowledge but it does regularly freeze. It froze again on Friday and now refuses to power back on. I've repeatedly tried the two button and three button resets but the phone won't even vibrate. I've left it on charge using two different charges and tried the wireless charging plate but it's still dead.
Looks like its off to repair then. Not a good few weeks with the 920.
We took the one phone back to have it replaced. ATT obliged because it was within 14 days.
Still freezes. Only happens when on BTooth in the car.
I really hope a software updates this because it is a deal breaker!
Try setting the highest data speed to 3G for a while and let me know if that helps...
Sent from my LT29i using xda premium
Mine freezes overnight when charging it with a wireless charger. every.single.time. Back to the store today as it is clearly defective, new one is already pre-ordered
Guys I have a strange problem with my lumia 920. When I use the phone while it's connected to the wall charger sometimes it's touchscreen becomes unresponsive. When I have to lock and unlock the phone using the power button everything again becomes normal. This happens quite a few times while charging.
Other than the above mentioned problem my phone froze once for which I had to do soft reset.
I want to ask is this happening with me only or others are experiencing it too.
And is there any solution to it??
Thanks in advance.....
Sent from my GT-N7100 using Tapatalk 2

help

Im sure you guys have heard it before, but I really could use some help. I just received my early bird edition, not developers and I have no idea where to start. I am not a computer guru like you guys are and could use assistance. I have my sim installed and my SD card. Few things:
How do I get the google play store?
is there a way to customize my watch at all? Seems pretty bare?
Thanks for the help
bigkirk said:
Im sure you guys have heard it before, but I really could use some help. I just received my early bird edition, not developers and I have no idea where to start. I am not a computer guru like you guys are and could use assistance. I have my sim installed and my SD card. Few things:
How do I get the google play store?
is there a way to customize my watch at all? Seems pretty bare?
Thanks for the help
Click to expand...
Click to collapse
There is a sticky that is the second post in this section called [INFO] Everything.... it contains almost every bit of information regarding the TS and other x201 devices.
@Lokifish Marz
Mate...you are only (that I know and see) who are trying to help guys here.
As soon as my watch arrives I'll help you to help here
I can help now, generally but without watch that's not something big
Sent from my C6903 using Tapatalk
Help
Hi,
I also need help. I just got my TS and downloaded the play store and started to load apps onto the watch. Everything was fine until I set the watch down to fix dinner. When I came back, it wouldn't turn on. I tried holding down both buttons thinking that may be how you can reset it...no luck. I don't want to open the back because that will ruin my warranty. Is there anything else I can do? I am not computer literate (figuring out how to sideload the play store apk was the achievement of a century for me).
I just feel so lost. I don't know who to even ask at this point...I don't think I did anything wrong to the watch. I have no clue why this happened. I just got it today.
Have you tried to charge it yet?
Also, if you haven't rooted or run the patch, really bad idea to put ANY info on it.
You can open the back without voiding anything but the water-resistance warranty. If you open the back you can pull the battery. If you pull the battery, or let it run down all the way, then try to restart your watch with a charged battery in place, it will probably work again.
It may be that your power button has slipped out of alignment or is otherwise not pushing on the switch on the main board correctly. Sometimes the main board can shift away from the external buttons. If you open your TrueSmart, you can take a look anyway.
Sent from my Nexus 7 using Tapatalk
Lokifish Marz said:
Have you tried to charge it yet?
Also, if you haven't rooted or run the patch, really bad idea to put ANY info on it.
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Click to collapse
Well here is the deal. To be honest, I have no idea how to program, load apps etc etc etc. I saw an awesome piece of technology and a great new idea but I think I am what you guys refer to as someone that needs to plug it in and it work. I have watched the videos that you have all posted and to be honest, you guys are all incredibly smart at what you do. I watch your videos and am lost immediately. Its not fair to you guys to ask a million questions so I am willing to pay for someone to help me. Please someone contact me. my email address is [email protected]
Thanks for your help.
bigkirk said:
Well here is the deal. To be honest, I have no idea how to program, load apps etc etc etc. I saw an awesome piece of technology and a great new idea but I think I am what you guys refer to as someone that needs to plug it in and it work. I have watched the videos that you have all posted and to be honest, you guys are all incredibly smart at what you do. I watch your videos and am lost immediately. Its not fair to you guys to ask a million questions so I am willing to pay for someone to help me. Please someone contact me. my email address is [email protected]
Thanks for your help.[/QUOTE\
I ran into a similar problem with my power button not turning on my watch. Sigh. Did you ever solve your problem? Its hard enough that I can't even open the back of the watch as I had to take it to a local jewelry person to have him open it to put in my memory card when I first got the watch.
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trent999 said:
You can open the back without voiding anything but the water-resistance warranty. If you open the back you can pull the battery. If you pull the battery, or let it run down all the way, then try to restart your watch with a charged battery in place, it will probably work again.
It may be that your power button has slipped out of alignment or is otherwise not pushing on the switch on the main board correctly. Sometimes the main board can shift away from the external buttons. If you open your TrueSmart, you can take a look anyway.
Sent from my Nexus 7 using Tapatalk
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Click to collapse
My 1900. omate will not power on so how do I check to make sure the min board is in contact with the power button? I can see it pushing down some metal tip when I press the power button but then what? Push it with a screwdriver or ?
With your TrueSmart back cover off but the battery still installed, can you still see where the power button is pushing against the power switch on the main board ? If so, you can push the power button and see if it hits the switch to depress it. Maybe you could also carefully slip a tool in sideways between the button and switch and attempt to depress the switch. I suggest you try with something non-conducting first, if you can reach it with the battery still installed at all.
This is just to check whether the power switch is being depressed far enough to activate the watch. Sometimes the switch has been found to not have been properly soldered to the main board or to be otherwise defective.
Make sure it still won't power on after a battery pull first, of course. I'm sure you have already tried that, but it bears repeating.
Sent from my Nexus 5 using Tapatalk
im going to try that....does the back cover has to be screwed on for the watch to be turned on?
trent999 said:
With your TrueSmart back cover off but the battery still installed, can you still see where the power button is pushing against the power switch on the main board ? If so, you can push the power button and see if it hits the switch to depress it. Maybe you could also carefully slip a tool in sideways between the button and switch and attempt to depress the switch. I suggest you try with something non-conducting first, if you can reach it with the battery still installed at all.
This is just to check whether the power switch is being depressed far enough to activate the watch. Sometimes the switch has been found to not have been properly soldered to the main board or to be otherwise defective.
Make sure it still won't power on after a battery pull first, of course. I'm sure you have already tried that, but it bears repeating.
Sent from my Nexus 5 using Tapatalk
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Click to collapse
No.
Sent from my Nexus 5 using Tapatalk
Keeping the battery and getting at the power switch is difficult because I had to lift up a second layer to get at it. I managed to depress the button and screwed it back. I pressed the power button and nothing happened but when I plug it to my pc via cradle it kept blinking the battery symbol again and again. Not sure if that meant the battery power was low so I pulled the battery and put it back in. This time I see it flash the battery symbol once then it nothing.
Update.... it went back to flashing the battery symbol.
Update... my watch came back after switching batteries. I did depress the power button from inside before I screwed the backplate back on. I applied the ensc security patch as I used the wrong option..didn't know there was four options in the drop down menu at bottom. I was hoping for a fix butThe power button still doesn't work so I turned on the watchon app... if its working and switch the display on to 30 mins. I'm looking to apply the ensec 20140318 patch. OOPS I already did the patch.
trent999 said:
No.
Sent from my Nexus 5 using Tapatalk
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Sony Z3v problems

Anyone have anything to report yet?
Not a major issue yet!
I got a bad pixel, the I am waiting on to return for. No root, rom, or lollipop..... other than all that, so far so good.
Sent from my ghost white Z3!
Seems a little slow with cellular data at times.
Just random force reboots. I'm sure it's all because of the bloatware and hopefully Lollipop will fix it.
Some times mms message get stuck at unable to download, have to reboot to resolve
Not a single issue, forced reboot, glitch, or lag since day one for me.
Few problems
Stamina mode causing texts to send late or freeze, SMS and MMS.
On stock messaging notification mark as read button doesn't respond, must be tapped twice.
With Hangouts dialer installed and u choose to call from Maps or other apps the default choice doesn't stick, it asks which dialer every time over and over, had to uninstall hangouts dialer very annoying that your choice isn't saved.
Battery takes forever to charge, from 0-100 it took 3 1/2 to 4 hours. That's horrible.
1 freeze where the screen stayed black and could not reboot, had to remove Sim card to fix.
Slow on data at times, not as good signal as Samsung or Motorola.
On YouTube no option for 1080p, 720p is highest, Z2 had 1080 option. If you disagree and before you comment try these out yourself and tell me if you're having the same problems.
I'm a little disappointed in the charging rate as well. I had read a handful of spec sheets that listed this as having something similar to quick charge. Having had the droid turbo and Note 4 I loved this setup. I know I didn't have the same feature verbatim but it did have some kind of fast charge feature mentioned. I thought it might be due to not having the correct cord similar issue with the one M8 but, a msg pops up at 90% on my wifes note 4 charger telling me its incompatible with that charger.
flacco40 said:
1 freeze where the screen stayed black and could not reboot, had to remove Sim card to fix.
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Click to collapse
If it freezes again just push the small button in the SIM card area, just bellow the SIM card, will reboot.
When in navigation GPS Icon clogs notification area...Why Verizon why? All other variants put it next to 4g signal and not as a notification. Verizon sure knows how to mess up a good phone, there's no compatibility to Sony PC companion either...Verizon's doing...
Having an issue with a boot loop since Verizon update
I got the update from Verizon, it threw my phone into a boot loop. I let it run for like a half hour with no luck. During my entire ordeal, it would usually only make it to the Sony wave screen. It would make it to the Verizon screen on occasion, but would always loop back to the beginning. I would get two vibrations followed by a red notification light. I figured out the button combination for recovery mode. I tried to boot into Safe Mode. It once again went into a boot loop. I put it back into recovery mode and did a factory reset. It did the reset and went directly into a boot loop again. I ended up doing three factory resets in a row to see if it was an issue with the factory reset process. After three resets and a half hour boot loop, it did fully boot up. I went through the entire setup process, emails, wifi, bt, widgets, apps. During that process, it did a force reboot and went back into a boot loop. I went through the entire process listed above again. Safe Mode and three Factory Resets. I have once again gone through the setup process once again with no force reboot...yet. This could happen at any point any this is getting pretty aggravating. Any suggestions?
Bad unit
I think I had bad hardware on mine. I was experienceing randon screen freezes, that forced reboot. Got it replaced and new one is flawless so far.
Urgent: Stuck
Looks like I'm currently experiencing a problem. I was playing Asphalt 8, and as I was exiting the game, the phone froze. I hold the power button, and it just rings my text message ringtone. I hold the camera shutter, it plays the camera sound, but same screen. I call it, it will play my ringtone but I can't answer it.
With a day's worth of battery life, I can't just wait for it to die. What do I do??
EDIT: So what I had to do with a last resort is access my phone with Google Android Device Manager and erase my phone and factory reset. I hope to never experience this again. If only this was a Samsung, removing the battery and putting it back is the easiest hard reset to do. :\
I believe that there is a button inside the sim compartment that simulates a battery pull.
GigaSPX said:
Looks like I'm currently experiencing a problem. I was playing Asphalt 8, and as I was exiting the game, the phone froze. I hold the power button, and it just rings my text message ringtone. I hold the camera shutter, it plays the camera sound, but same screen. I call it, it will play my ringtone but I can't answer it.
With a day's worth of battery life, I can't just wait for it to die. What do I do??
EDIT: So what I had to do with a last resort is access my phone with Google Android Device Manager and erase my phone and factory reset. I hope to never experience this again. If only this was a Samsung, removing the battery and putting it back is the easiest hard reset to do. :\
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Click to collapse
If you would have hit the reset button you probably wouldn't be complaining right now. Learn you device before comparing it to Samsung crap.
jhwookie said:
I believe that there is a button inside the sim compartment that simulates a battery pull.
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Click to collapse
thegrants82 said:
If you would have hit the reset button you probably wouldn't be complaining right now. Learn you device before comparing it to Samsung crap.
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Click to collapse
Ha, hilarious. We both know what our phones are capable of, but I've never ever knew there was such a handy device.
Ah well, you live and you learn.
JediDru said:
I'm a little disappointed in the charging rate as well. I had read a handful of spec sheets that listed this as having something similar to quick charge. Having had the droid turbo and Note 4 I loved this setup. I know I didn't have the same feature verbatim but it did have some kind of fast charge feature mentioned. I thought it might be due to not having the correct cord similar issue with the one M8 but, a msg pops up at 90% on my wifes note 4 charger telling me its incompatible with that charger.
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Click to collapse
Yeah that's my only gripe with this phone. I have no issues. I came from a nexus 5 on ATT. Didn't get ATT in my new house. Glad I made the jump. I charge this phone with my old nexus wireless charger and the thing takes forever to charge.
You're complaining about a limitation of qi charging,not this phone. Compare the output limits of a qi charger and the power block to your phone. If you want the phone to charge faster, it will always be faster with a wire than wireless.
jhwookie said:
You're complaining about a limitation of qi charging,not this phone. Compare the output limits of a qi charger and the power block to your phone. If you want the phone to charge faster, it will always be faster with a wire than wireless.
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Click to collapse
Trust me I knew that already. My nexus 5 did the same thing. I just like the wireless charger in my room. Just easier to grab when you grab the phone in mid sleep. Lol
I do agree with the convenience of qi charging. I just didn't want someone to think that qi would do rapid charging of some sort.

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