S3 audio problem - Galaxy S III Q&A, Help & Troubleshooting

i have a sprint galaxy s3. randomly my music and all audio plays through the ear speaker. I can not get it to play on the loud speaker without restarting. do i have a defective unit or is this some setting? also i ordered my phone from wirefly, can i exchange this in the store?

Wrong section!
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We havnt encounter such problem here yet... Have it replace..

Why you no read sticky?
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headphones problems samsung galaxy ace

hello...i don't know if it was discussed this problem before,but i just try to resolve headphone problems for my phone...i have the samsung galaxy ace from 2 weeks ago and the problem is : when i connect the headphone (i was trying 3 headphones till now and it was the same problem),the sound is very low,is distorted,it's like in a box,the voices is not hearing...if i keep pressing the play button from the headphone,the sound is better. i read something like "if enter in service mode,on the "audio tab" you can change something", i try,but the "audio tab" from the service mode is the only one which is NOT openning...i don't know what to do next...any idea ?
I have the same problem, the sound with headphones are really low, but i was using Nokia headphones because of microphone. When the button was pressed to take call sound was good, so I just glued it with super glue, now I can listen music at right volume... just cant answer calls!
) nice one .. yes,it's an idea,but i thought that someone knows what is the real problem...maybe is the soft of the phone,maybe is needed some kind of headphones
yanisica said:
hello...i don't know if it was discussed this problem before,but i just try to resolve headphone problems for my phone...i have the samsung galaxy ace from 2 weeks ago and the problem is : when i connect the headphone (i was trying 3 headphones till now and it was the same problem),the sound is very low,is distorted,it's like in a box,the voices is not hearing...if i keep pressing the play button from the headphone,the sound is better. i read something like "if enter in service mode,on the "audio tab" you can change something", i try,but the "audio tab" from the service mode is the only one which is NOT openning...i don't know what to do next...any idea ?
Click to expand...
Click to collapse
are you sure that the headphones ur using is ace's headphone ... cause i ahd once used samsung galaxy S's headphone & got the same thing ur experiencing right now ! otherwise try samsung champ's heapdphone , which is really good & i m using them right now !
Has anyone managed to use third party headphones as the ace headphones are very poor in comparison with the galaxy s ones.
TIA
Sent from my GT-I9000 using XDA App
markdj57 said:
Has anyone managed to use third party headphones as the ace headphones are very poor in comparison with the galaxy s ones.
TIA
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
I've used some el-cheapo Sony headphones from Argos and they're much better quality. Will have to ask my GF to try her Skullcandy headphones and see how they are. But otherwise I'm not one to spend much more than £30 on a pair of headphones, especially when the jacks tend to get screwed up in my pocket.
I've noticed some distortion with my Sony's: sometimes the audio goes quite quiet then loud, repetitively. I'm almost positive it's the custom ROM - Fla.sh v1.
markdj57 said:
Has anyone managed to use third party headphones as the ace headphones are very poor in comparison with the galaxy s ones.
TIA
Sent from my GT-I9000 using XDA App
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Click to collapse
I'm using the Logitech Musicman (or men , whatever) and it performs more than I had expected .
For my Equaliser I'm using Equalizer 3.1.3 (I think)
So do all 3 connection headphones work OK?
Is it just the 4 connection that make the sound go out-of-phase/cancel out?
I do like the galaxy s phones for quality especially with voodoo sound. Surely Samsung could fix this so that the 4 connector headphones are interchangeable??!
Sent from my GT-I9000 using XDA App
Im using Shure SE102 earphones - on low volume you can hear clearly without distortion, on full volume - it not loud enough to get me remove the headphone also no distortion.
Maybe the socket is designed to chuck out a low impedance and phase variance.
I have also used the 5.1 channel button on the music player that comes with Fla.shX2.2 rom and thats works beautifully.
no, the headphones was not specially for samsung (and specially for galaxy ace i didn't find ) 2 are from nokia and one i don't know from where, but i thought that if they have 3.5 jack should work...it seems that i thought wrong ... i will try something from samsung,or have you some recommendation ?
finnaly i solve the problem with Panasonic RP-HS46...not so expensive,but very good sound,bass,etc..
I had exactly the same problem. Tried my old nokia headset, a noname, and a Philips headset. All had the problem of poor quality, and way better when the button was pushed.
The solution:
The I changed to a Philips headset specifically designed for IPHONE and it all of the sudden worked well. Phone now recognizes the headset and the phone is acting on the button.
From my reading I understand that the pins are a bit swapped for iphone, so somehow for my ace it is the same as the iphone pinning.
yes..one of my problems was that i tried some samsung headset...i don't remember exactly the name...after that i was thinking that is a problem with my phone till i tried that Panasonic headset...have not microphone,but i don't needed because i use it just for music
ArtieB said:
I have the same problem, the sound with headphones are really low, but i was using Nokia headphones because of microphone. When the button was pressed to take call sound was good, so I just glued it with super glue, now I can listen music at right volume... just cant answer calls!
Click to expand...
Click to collapse
Ohhhh it worked for me. Thank you bro. For headphones try one without any buttons in it. All headphones without buttons work well.
skullcandy headphones work fine but just one prob..
My skullcandy headphones work perfectly fine with great sound quality but the problem is my galaxy ace does not recognise the click functions.I even downloaded an app for this problem but it still doesnt work.
Does anybody hv a solution to this problem cuz even u guys hv this phone and maybe knowing a solution to this problem
I use the head phones from my old phone (INQ cloud touch).They works Great! Even the button to play/pause works.

Headphone jack problem, I think?

Well I just bought my self an Galaxy SIII and I'm loving it but I'm having a little problem with the headphone jack.
I plug my phone everyday to my car stereo for music and there comes like this pop and cracking sound while I'm playing. Doesn't matter if the stereo is at high or low volume.
First I thought it was my audio equipment in my car but then I gave it a go in another car stereo with an different lead but the noise is still there so it is the phone.
Is someone else experiencing this problem or is this a faulty unit?
I tried searching for same topic here but couldn't find anything about this.
Sent from my Galaxy SIII Marble White

Crackling audio

I have noticed that the audio crackles when using the stock music player as well as the google play. This happens both through the speaker and multiple headsets. It also occurs also whether playing from a file stored locally or when streaming. It is most noticable when listening to a talk show since there are pauses of sllence which make the crackling stand out. It is not near as noticable when using the poweramp app. It is not the same issue as mentioned in the "Official Sound Quality" topic in the International Galaxy S3 forum since this occurs whether the screen is on or off. Has anyone else noticed this?
Sent from my SAMSUNG-SGH-I747 using xda premium
Yes. At the gym today, my audio crackled about 2 times (headphones). Very annoying but w/e
The Onex I had would do this at times as well, arrgh. Was hoping this would not be an issue with the S3. Is this an android thing ?
Got buffers set to largest amount? And highest quality audio?
...
@rbiter said:
Got buffers set to largest amount? And highest quality audio?
...
Click to expand...
Click to collapse
How?
I'm getting crackling sound from the internal speaker when I use Gallery to play a video.
Also getting crackling from my left front tweeter when I use bluetooth in my car. I don't get it when I use the 3.5mm audio jack though. Nor does it come from any other speakers in the car.
And getting cracling from internal speaker while using Jango.
Don't get it while using iHeart though.
I am having the exact same issue as mentioned in the OP. I posted a thread in Q&A and no one else mentioned having the same problem.
I haven't noticed any streaming over Bluetooth
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
nixk said:
I am having the exact same issue as mentioned in the OP. I posted a thread in Q&A and no one else mentioned having the same problem.
Click to expand...
Click to collapse
I exchanged the phone and no crackle, so I am guessing it's a hardware issue of some sort.
Same problem on my Sprint 16gb. Replacement on the way
That is good to hear
Sent from my SAMSUNG-SGH-I747 using xda premium
I went by the AT&T store yesterday to exchange mine and they did not have any to exchange. Arrrrgh! The rep promised to give me a call when they do.
Sent from my SAMSUNG-SGH-I747 using xda premium
I'm not getting cracking but my audio skips when I receive a txt or gchat reply. Anyone else experiencing this? Sorta annoying
Sent from my SGH-T999 using xda app-developers app
I got mine today from AT&T.
When connected to car's stereo via bluetooth ... it crackles/cracks/pops/chips after every 5 - 10 seconds. I tried playing different audio files - same results. Play video clip - same results. Played youtube video - same results.
When I connected the phone via FM transmitter ... there was no cracking/popping in sound. I will test it again with a 3.5 mm auxiliary jack and update the post.
It looks like its a hardware issue ... however since these phone are not in the stores yet. Its hard to get a replacement handset right now.
Problem is so bad that its impossible to carry on listening to music or podcast ...
Uh oh.
I have a U.S. (Canadian, same thing) model SIII and I have a SQ problem. It only appears at very low volumes but my quieter music sounds like it's passed through a kazoo. This disappears when I turn up the volume. I don't think it's the "crackle" issue I've seen frequently described on other forums, because it occurs continuously when I output audio through the headphone jack, not only when the screen is off. This problem occurs across apps and file formats, including my flawless FLAC collection. I've played the same files back on an iPod touch (320 kbp mp3s) and the iPod has no problems. I'm really, really hoping this isn't a hardware issue, because I've already exchanged 2 S IIIs at the shop I bought it from due to screen issues and the manager's visibly pissed at me for cutting into his margins If it is though, looks like I'll have to face him again... He might even refuse to exchange it :/
Samples:
In the attached .zip, one .wav was recorded from a video played back using the stock video player on the SIII on the lowest volume setting (this problem persists on other player applications).
The other .wav was recorded from an iPod Touch playing back the same video on its stock player, also on a very low volume setting (much more clearly than the SIII).
As you can see (hear), it's terrible on the SIII... any idea what's going on? I think I have the same issue as enaybee. If any of you with SQ issues could check out the samples and see if that's also what you're experiencing it'd be great
Cracking popping on bluetooth
conetar said:
I have noticed that the audio crackles when using the stock music player as well as the google play. This happens both through the speaker and multiple headsets. It also occurs also whether playing from a file stored locally or when streaming. It is most noticable when listening to a talk show since there are pauses of sllence which make the crackling stand out. It is not near as noticable when using the poweramp app. It is not the same issue as mentioned in the "Official Sound Quality" topic in the International Galaxy S3 forum since this occurs whether the screen is on or off. Has anyone else noticed this?
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
I am having the same issues of cracking and popping when using my bluetooth on the preinstalled car system on an 07 gl 320 mercedes. it appears in the "bugs" post re Samsung GS3 about the popping and cracking.
It is horribly annoying and obnoxious. it's so loud at times I can't even hear the other person on the other line.
I'm taking mine back to the VZ corp store I bought it at and going to work with a tech there to see if it's just mine or if it is on a replacement phone as well.
I had an HTC One X that would do this when playing music from Spotify and using a Bluetooth headset. I have not had this with the S3. I imagine that this is a software issue, likely related to Android.
Same issue here
I have the same cracking / popping issue. I spent 1 1/2 hours in a Verizon store last night convincing them there was a problem. I paired my headphones with an in store display and the sound was fine. Had them listen to my Galaxy and they could hear the cracking. The connected one of their headphones to my phone and heard the cracking. Finally, they agreed there is a problem with the phone. Unfortunately, there (apparently) are no white 32gb available anywhere at this time, so I am waiting for a backorder.
Not sure what they were looking at, but they later mentioned (while searching for a replacement device) that they have had other reports of the same problem.
UPDATE: cracking in Bluetooth/not with plug in speaker/headset/installed speaker
Last night contacted Samsung on Chat Tech Support. Their response was they haven't gotten anything listed yet and suggested I call back if the problem persists when data is more prevalent??? Reviewed multiple posts today on different forums. I listened to headphones via the 3.5mm jack, listened to the installed speaker, and no popping/cracking noted. Called my Corp VZ store in Ocala, FL this am and advised of situation so they would hold a 16g white GSIII for me. Arrived at 8p this evening. Had salesperson sit in my vehicle while I made several calls.
The first couple calls while connected to bluetooth there was scant noise. Then I received an incoming call that cracked/popped. The salesperson in his infinite wisdom advised me it sounded like the person was speaking too loud into their mic and that was causing feedback. (SERIOUSLY. I pay to be blonde! I'm a freaking techie! bygones..) Anyway, he said he would call level 2 tech support. After perusing my phone and it's setting I'm sure in an attempt to make sure I haven't rooted yet, which I hadn't, the Level 2 Tech support stated he didn't see any problems like this listed in the database and it's probably a lack of compatibility with the Bluetooth 4.0 and my system, so they would not replace the phone, as it's not their issue.
As my blood started to boil, again them assuming that because I'm female, I don't understand, Uggh!, I tried to control my temper and got stern advising them i've had the px for less than 48 hours. I drive 500 miles a week. I must have hands free communication and this SUCKS! I stated of course your system doesn't show the defect yet. The dang phone just came out. The salesperson witnessed the problem and blew me off. I advised him that I found the posts here on XDA and his response was "People on those forums lie about the problems they're having."
REALLY?????? Now the temper flared. I said "I may be female with blonde hair but have an advanced medical degree, am obviously more tech smart than he is, and advised him he was an idiot. (yes, I know that doesn't get anything accomplished, but it at least made me feel better.) His response was "what would you like me to do. If I give you another phone it may have the same problem." And my reply, "and IT MIGHT NOT!" Again I referred to the other listed people who have a similar issue that wasn't present on other devices. He blew me off. I told him I would have a new phone in my hands by morning and left the store.
On my long drive home I called VZ tech support on my phone, explained the above, and she advised me I had to call back on a different phone. I advised her I've already called Samsung, the factory reset didn't fix it, I'm NOT reseting it again, I unpaired and re-paired the bluetooth, the store person went through the settings already and was blown off by tech support, and that I WANTED to use the phone so she could hear the interference. She put me through to Level 2 Tech Support after she heard the interference as well. Had to explain AGAIN. Well, the tech noted my account and I should be getting a new px in the am at a different corporate store under the 14 day warranty for a new phone. Will keep you posted on the results.
Other than this bluetooth issue, the phone is awesome. Have not had any other glitches. But if this persists, it's a bust. Have to have bluetooth that works!

Galaxy note 2 white noise.....

I've been a iphone user for a long time. but oh well now i have a galaxy note 2...
anyways, the problem is that when im using my earphones i hear this white noise whenever I text or play / stop music.
I've done some research and i found that the issue can be resolved by reducing headphone amplifier using Stweaks or Exteaks if my phone is
rooted.
my question is......... is there anyway to reduce the headphone amplfier value without rooting my phone?
If you have any other solutions please let me know! :laugh:
You could try using headphones that are harder to drive. It may work. You will however loose volume.

[Q] Headphone jack emitting crackling sound

The headphone jack on my Samsung Galaxy S3 I9300 (android 4.3) recently stopped playing music and playing a crackling sound instead. This crackling sound is in time with the music and if you turn it up kind of loud you can hear the music a little in the background. :crying:
When it stopped it was completely random- I was listening to music and when the next song started I couldn't hear anything, only the crackling when the volume was turned up loud enough.
It's not the headphones, because I have tried various different pairs which work perfectly fine on other devices. The speaker still works fine too.
I'm not sure of the reason... I did drop my phone into the toilet about 7 months ago and once more about 3 months ago, but this problem only appeared now. Can dropping your phone in water cause problems that long after the event?
Or it might be because I got my phone repaired yesterday? I had the microphone and the glass/touch buttons replaced, so I'm not sure if when that was replaced they knocked the headphone jack or something, but for about one day after getting that repaired the headphone jack worked fine.
Are there any things I could do to fix this problem? Or do I have to take it back to get fixed? And, if I do need it fixed at a repair shop, around how much will it cost? I've had a lot of problems with this phone and I'm just wondering if I should get a new one. My phone is out of warranty, and I'm not on a contract or plan anymore, so I can't just get a new one.
Take it back its probably hardware .
Or try factory reset.

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