Razr XT910 Stuck at boot - Motorola Droid RAZR

Gents
I need your advise.I tried to upgrade my XT910 from GB 2.3.6 to 4.0.4 through RSD.Everything went OK but my XT910 did not start after upgrade.It always stuck on Motorola Logo and try to boot but again going to black screen and then again Motorola logo apperas.
I tried to enter in AP Mode pressing Power+Vol Up+Vol down but it is not going in Recovery and just blinking and then Motorola Logo apperas.
My PC is also not detecinting XT910.It detects only as USB drive.One Driver calls MTP always trying to install on my PC and failed.
Can anyone assist me how to recover it.

masaud said:
Gents
I need your advise.I tried to upgrade my XT910 from GB 2.3.6 to 4.0.4 through RSD.Everything went OK but my XT910 did not start after upgrade.It always stuck on Motorola Logo and try to boot but again going to black screen and then again Motorola logo apperas.
I tried to enter in AP Mode pressing Power+Vol Up+Vol down but it is not going in Recovery and just blinking and then Motorola Logo apperas.
My PC is also not detecinting XT910.It detects only as USB drive.One Driver calls MTP always trying to install on my PC and failed.
Can anyone assist me how to recover it.
Click to expand...
Click to collapse
restart your PC.
Make sure u have all the required drivers for your phone.
Make sure u have the latest RSD.
If possible, try to re-download the fastboot file again.
I hope you are not flashing a ROM through RSD.
All the best.

circleofomega said:
restart your PC.
Make sure u have all the required drivers for your phone.
Make sure u have the latest RSD.
If possible, try to re-download the fastboot file again.
I hope you are not flashing a ROM through RSD.
All the best.
Click to expand...
Click to collapse
Thanks for your advise.I already tried this way but problem is that RSD is not reconsizing XT910.As I mention earlier I can not go in Recovery mode and my PC is also not reconizing XT910.It only reconize it as USB Device and trying to install one driver called MTP but always failed.

masaud said:
Thanks for your advise.I already tried this way but problem is that RSD is not reconsizing XT910.As I mention earlier I can not go in Recovery mode and my PC is also not reconizing XT910.It only reconize it as USB Device and trying to install one driver called MTP but always failed.
Click to expand...
Click to collapse
Then u can do two things. Get hold of another PC, friend, cousin, X GF anyone. And try everything again on that PC.
Also, try to get a new cable. USB cable could be faulty too.
Also , u have written ur phone didn't start after the upgrade. What was the message showing in RSD exactly. And what fast boot files did u use?
Could u post the link??
Sent from my XT910 using Xparent ICS Blue Tapatalk 2

circleofomega said:
Then u can do two things. Get hold of another PC, friend, cousin, X GF anyone. And try everything again on that PC.
Also, try to get a new cable. USB cable could be faulty too.
Also , u have written ur phone didn't start after the upgrade. What was the message showing in RSD exactly. And what fast boot files did u use?
Could u post the link??
Sent from my XT910 using Xparent ICS Blue Tapatalk 2
Click to expand...
Click to collapse
Thanks.I will try using other PC today.I already tried changing other USB cable but result is same.RSD is not reconizing XT910 and MTP driver falied everytime to install when ever I connect XT910 to my PC.
Whenever I connect XT910 to my PC now.It only shows USB of XT910 and ask me to install moto cast from USB.
I downloaded Fastboot file from below link
http://www.eternityproject.eu/topic...-official-fastboot-package-for-motorola-razr/

Look for this thread:
Re: 676.226.3.en.EU (For Retail EU) ICS Leak [UPDATE]
Download the fast boot files from here. U have XT910, GSM RaZr right??
Sent from my XT910 using Xparent ICS Blue Tapatalk 2

My Motorola XT910 did not start after upgrade
Dear All ,
I have the same problem mentioned below
im tring to power on the phone from the power key but nothing happen. when pressing Power+Vol Up+Vol down, It always stuck on Motorola Logo and try to boot but again going to black screen and then again Motorola logo apperas.
have any one a solution for that problem??
"I need your advise.I tried to upgrade my XT910 from GB 2.3.6 to 4.0.4 through RSD.Everything went OK but my XT910 did not start after upgrade.It always stuck on Motorola Logo and try to boot but again going to black screen and then again Motorola logo apperas.
I tried to enter in AP Mode pressing Power+Vol Up+Vol down but it is not going in Recovery and just blinking and then Motorola Logo apperas.
My PC is also not detecinting XT910.It detects only as USB drive.One Driver calls MTP always trying to install on my PC and failed.
Can anyone assist me how to recover it."

I had a problem like this on my xt910 ics. I eventually worked out that I had filled the storage (damn you Gameloft). A full wipe/restore fixed it. I used this utility from droidrzr(dot)com developed mattlgroff. droid-razr-utility-182. Sorry, I can't post links yet...
Sent from my Nexus 7 using xda app-developers app

Related

[Q] phone wont change modes durnin RSD tool run

okay having flash problems with this phone now :S not sure what to do the phone powers on with
SVF:105:1:2
Failed to boot 0X1000
no OS detected going in to RSD mode
this is fine i can select the boot mode whith the loader but when i load the RSD lite flashing
program i load the 4547-fix-try2.sbf file i downloaded from a thred on teh forums.
i start the flash then it gets to part where is needs bypass mode it will not auto select the
bypass mode it needs, so i CAN select it for the divice then after the BP mode it needs to returen to RSD
Mode however the divice does not reset this time so that i cannot reset the phone RSD mode and
thus the phone flashing fails......
However some times it fails on the BP mode as i select to the wrong one at the end of the day the RSD flash tool is
suposed to do this for me and atm it is not doing so.
so currently i am left with a fancy door stop till i can get some help
is there any one that can offer me some advice on this as i carnt think or find a way arround this...
many thanx guys
Only thing I can think of is make sure you haven't plugged into a USB 3.0 jack, it will cause some flaky reactions to the connection
Sent from my MB860 using xda app-developers app
AnotherBill said:
Only thing I can think of is make sure you haven't plugged into a USB 3.0 jack, it will cause some flaky reactions to the connection
Sent from my MB860 using xda app-developers app
Click to expand...
Click to collapse
I wish this laptop is USB2 only mate

[Q] After CID lost.. not able to active USB mass Storage option

Its pleasure to inform u that i have lost ma CID .
Anybody can activate Mass storage option Via USB?
I tried even with Bootmenu Manager latest version...
Lolz bt ya feeling pleasure after loosing ya customer id ..haha .. I believe ya tried to flash different region ota or rom on ya phone .. Aite no problem if ya can able to switch on ya phone .. have ya tried usb connection apps from market .. If not try it because ya able to switch on ya phone so it might b work on ya phone ..
Sent from my XT910 using Tapatalk 2
Having same exact problem
I accidentaly deleted my cid.img and cant find a way to connect my device to my computer
seveindras said:
I accidentaly deleted my cid.img and cant find a way to connect my device to my computer
Click to expand...
Click to collapse
Its not cid problem at all .. Check ya usb data cable or install drivers properly once again .
Hit the thx button if i helped ya in anyways
He can't mount his phone with an deleted CID, no matter what App or stuff he use.
The only way is to root it and install BMM, to bypass the CID Error without BPTools. Adb is still functional, so he's still able to root.
Gesendet von meinem XT890 mit Tapatalk 2
I got used verizon droid razr maxx ( *Not unlocked*, i guess) & using it on international gsm sim. My PC does not recognize the device....whenever i connect it to PC, it only charges it, no Mass storage, MTP or PTP...debug mode is checked.
Is it because of CID issue??
re-installed drivers too...but no success
thanks!
docneo99 said:
I got used verizon droid razr maxx (unlocked, i guess) & using it on international gsm sim. My PC does not recognize the device....whenever i connect it to PC, it only charges it, no Mass storage, MTP or PTP...debug mode is checked.
Is it because of CID issue??
re-installed drivers too...but no success
thanks!
Click to expand...
Click to collapse
Did you have cid error or boot?
Sent from my Google's Glass
TheMrcool212 said:
Did you have cid error or boot?
Sent from my Google's Glass
Click to expand...
Click to collapse
No...just pop up sim from unknown source!
I'm in your situation as well...
accidentally deleted cid, reboot idiotly,
stuck in the logo with white annoying words above,
only BP tools can let me into the system.
now when the usb is connected,
the options (MTP, Mass storage..etc) didn't show up,
and the computer can't detect my phone!
my XT910 can't be rooted now because the installation needs reboot,
and afteer rebooting it will stuck at the logo then can't proceed, and root fail.
what can i do?
:crying::crying::crying::crying:!!!!!!
baoo123 said:
I'm in your situation as well...
accidentally deleted cid, reboot idiotly,
stuck in the logo with white annoying words above,
only BP tools can let me into the system.
now when the usb is connected,
the options (MTP, Mass storage..etc) didn't show up,
and the computer can't detect my phone!
my XT910 can't be rooted now because the installation needs reboot,
and afteer rebooting it will stuck at the logo then can't proceed, and root fail.
what can i do?
:crying::crying::crying::crying:!!!!!!
Click to expand...
Click to collapse
I think that you can root your phone...
You say that the installation needs reboot when you start rooting,I think it has to be 3 reboots.
Just boot every time with BP tools,I mean,when the phone shutdown the first time,don´t wait it to boot itself,just push & hold Vol - and Vol+ and power button and boot via BP tools.
Just repeat that 3 times and you should be good :fingers-crossed:
welder73 said:
I think that you can root your phone...
You say that the installation needs reboot when you start rooting,I think it has to be 3 reboots.
Just boot every time with BP tools,I mean,when the phone shutdown the first time,don´t wait it to boot itself,just push & hold Vol - and Vol+ and power button and boot via BP tools.
Just repeat that 3 times and you should be good :fingers-crossed:
Click to expand...
Click to collapse
hi there!
you mean when the moment the device is going to reboot,
quickly press the buttons, and choose BP tools?
baoo123 said:
hi there!
you mean when the moment the device is going to reboot,
quickly press the buttons, and choose BP tools?
Click to expand...
Click to collapse
Exactly!
welder73 said:
Exactly!
Click to expand...
Click to collapse
thanks!
successfully rooted my XT910!!!
baoo123 said:
thanks!
successfully rooted my XT910!!!
Click to expand...
Click to collapse
I'm glad that I helped
Sent from my Razr XT910

please help me to fix my phone

i have two xt910 phones one is Razr and other is Razr maxx
i use bmm in razr and i formating my system for install pacrom after restart my phone dosent boot !!
i go to ap fastboot than i conected to rsd lite than i see rsdlite dosent know my phone !!!
i coneccted my razr maxx and everthing was ok
so how to fix my razr ?
s27moto said:
i have two xt910 phones one is Razr and other is Razr maxx
i use bmm in razr and i formating my system for install pacrom after restart my phone dosent boot !!
i go to ap fastboot than i conected to rsd lite than i see rsdlite dosent know my phone !!!
i coneccted my razr maxx and everthing was ok
so how to fix my razr ?
Click to expand...
Click to collapse
What Operating System Are You Using On Your Computer?
It's strange that one has a problem, and the other does not. I understand that RSDlite not recognizing the phone is an issue, but is flashing the sbf necessary? Can you not access BMM? Does it boot directly to Fastboot mode? Or does the bootloader loop?
Regardless, I know that you aren't asking for help with the phone not booting. The problem is you cannot flash via RSD since it doesn't recognize the Razr. When you say the Razr Maxx was alright, did you boot into fastboot and RSD recognized it, or did you plug it in with the OS running, and your computer recognized it? Have you installed Motorola Device Manager?
LuckiestNut419 said:
It's strange that one has a problem, and the other does not. I understand that RSDlite not recognizing the phone is an issue, but is flashing the sbf necessary? Can you not access BMM? Does it boot directly to Fastboot mode? Or does the bootloader loop?
Regardless, I know that you aren't asking for help with the phone not booting. The problem is you cannot flash via RSD since it doesn't recognize the Razr. When you say the Razr Maxx was alright, did you boot into fastboot and RSD recognized it, or did you plug it in with the OS running, and your computer recognized it? Have you installed Motorola Device Manager?
Click to expand...
Click to collapse
I Was Having A Similar Problem This Morning. I Was Trying To Connect To RSD With Windows 8 And Couldn't. I Tried On My Desktop Which Had Windows 7 And It Worked No Problem
LuckiestNut419 said:
It's strange that one has a problem, and the other does not. I understand that RSDlite not recognizing the phone is an issue, but is flashing the sbf necessary? Can you not access BMM? Does it boot directly to Fastboot mode? Or does the bootloader loop?
Regardless, I know that you aren't asking for help with the phone not booting. The problem is you cannot flash via RSD since it doesn't recognize the Razr. When you say the Razr Maxx was alright, did you boot into fastboot and RSD recognized it, or did you plug it in with the OS running, and your computer recognized it? Have you installed Motorola Device Manager?
Click to expand...
Click to collapse
no bmm and ss recovery , i can go to boot options but only bp mode rsd know my phone in ap mode dosent know my phone
i install device manager by motorola on windows 7
some one told me find XT910RazrUtilityLITE.zip but i only can find for xt912 !!!
Try another USB port and USB cable
Sent from my XT910 using xda app-developers app
http://forum.xda-developers.com/showthread.php?p=39110351 that didn't help me but its relevant and might help you.
Sent from my DROID RAZR using xda app-developers app

"unknown device" with Factory Cable

Hi!
I'm desperate.
At last I could find a "Factory Cable" to flash my XT910 with "Battery Low" message....Now, with this cable a beautiful "Battery OK" appears when I use the Ap Fastboot Mode to flash it with RSD Lite, but....my computer doesn't detect it!!!!! And if my coputer doesn't detect my phone, RDSLite also, and I could't flash it
What should I do???
I've tried in 3 different computers (with W7 and XP, all with last Motorola Drivers installed)....
I plug the factory cable into the phone, plug it with the computer, and press "Vol- Vol+ Power" ...then "Vol- Vol+" and I enter to Ap Fastboot mode....
"Battery OK" appears...
Windows tries to install the phone but....."Unknown device"
Please, what am I doing wrong???
Thanks!!!!
gonsales76 said:
Hi!
I'm desperate.
At last I could find a "Factory Cable" to flash my XT910 with "Battery Low" message....Now, with this cable a beautiful "Battery OK" appears when I use the Ap Fastboot Mode to flash it with RSD Lite, but....my computer doesn't detect it!!!!! And if my coputer doesn't detect my phone, RDSLite also, and I could't flash it
What should I do???
I've tried in 3 different computers (with W7 and XP, all with last Motorola Drivers installed)....
I plug the factory cable into the phone, plug it with the computer, and press "Vol- Vol+ Power" ...then "Vol- Vol+" and I enter to Ap Fastboot mode....
"Battery OK" appears...
Windows tries to install the phone but....."Unknown device"
Please, what am I doing wrong???
Thanks!!!!
Click to expand...
Click to collapse
Uninstall Motorola drivers completely,restart computer,install them again from here
http://forum.xda-developers.com/showthread.php?p=59139823,put your phone in AP Fastboot mode and then connect it to the computer.
Sent from my Razr XT910
welder73 said:
Uninstall Motorola drivers completely,restart computer,install them again from here
http://forum.xda-developers.com/showthread.php?p=59139823,put your phone in AP Fastboot mode and then connect it to the computer.
Sent from my Razr XT910
Click to expand...
Click to collapse
Thanks!!!!
I'm going to try it...but I couldn't put my phone in AP Fastboot mode without connect it to the computer before (it doesn't power on without Factory Cable plugged to the computer)
Bad news....
I've uninstall Motorola Device Drivers, reboot, installed "Motorola_End_User_Driver_Installation_6.4.0_32bit", reboot...
Plugged XT910 with "modded cable", "Vol- Vol+ Power"...Ap Fastboot mode....windows tries to install the phone and..."Unknow Device". Windows could't install the device....
and RSD Lite 5.6.4 doesn't detect the phone also...
gonsales76 said:
Bad news....
I've uninstall Motorola Device Drivers, reboot, installed "Motorola_End_User_Driver_Installation_6.4.0_32bit", reboot...
Plugged XT910 with "modded cable", "Vol- Vol+ Power"...Ap Fastboot mode....windows tries to install the phone and..."Unknow Device". Windows could't install the device....
and RSD Lite 5.6.4 doesn't detect the phone also...
Click to expand...
Click to collapse
Hmmmm...
Did you tried to update the drivers with Windows?
Btw,you should install the latest Rsd
http://forum.xda-developers.com/showthread.php?p=59139832
Sent from my Razr XT910
welder73 said:
Hmmmm...
Did you tried to update the drivers with Windows?
Btw,you should install the latest Rsd
http://forum.xda-developers.com/showthread.php?p=59139832
Sent from my Razr XT910
Click to expand...
Click to collapse
Thanks a lot, but...
I've tried to update it with "windows Update", and force to update drivers with "Motorola PTP Device", "Motorola MTP Device", "motorola USB Device"....
I've installed last version of RSD Lite too
And everything with the same solution...
I think it's quite difficult that Windows may reconize it in Ap Fastboot mode, doesn't it?
gonsales76 said:
Thanks a lot, but...
I've tried to update it with "windows Update", and force to update drivers with "Motorola PTP Device", "Motorola MTP Device", "motorola USB Device"....
I've installed last version of RSD Lite too
And everything with the same solution...
I think it's quite difficult that Windows may reconize it in Ap Fastboot mode, doesn't it?
Click to expand...
Click to collapse
Which windows version?
sd_shadow said:
Which windows version?
Click to expand...
Click to collapse
Windows 7 64bits (3 diferent laptops), and Win XP (computer)...
gonsales76 said:
Windows 7 64bits (3 diferent laptops), and Win XP (computer)...
Click to expand...
Click to collapse
Today I'm going to try another "Modded Cable".
These are the steps I do:
1) Open RSD Lite
2) Plug the phone to the computer with "Modded cable"
3) Vol+, Vol-, Power, 10 sec
4) Vol+, Vol-
5) Menu AP FastBoot
6) Windows tries to install the phone.....
Is it correct???? (I can't enter AP FastBoot without plug the phone because it doesn't power on)
Thanks!!!
gonsales76 said:
Today I'm going to try another "Modded Cable".
These are the steps I do:
1) Open RSD Lite
2) Plug the phone to the computer with "Modded cable"
3) Vol+, Vol-, Power, 10 sec
4) Vol+, Vol-
5) Menu AP FastBoot
6) Windows tries to install the phone.....
Is it correct???? (I can't enter AP FastBoot without plug the phone because it doesn't power on)
Thanks!!!
Click to expand...
Click to collapse
Could be a bad cable or other hardware failure.
Another thing to try is the MacGyver method
See link in my Low battery options
gonsales76 said:
Today I'm going to try another "Modded Cable".
These are the steps I do:
1) Open RSD Lite
2) Plug the phone to the computer with "Modded cable"
3) Vol+, Vol-, Power, 10 sec
4) Vol+, Vol-
5) Menu AP FastBoot
6) Windows tries to install the phone.....
Is it correct???? (I can't enter AP FastBoot without plug the phone because it doesn't power on)
Thanks!!!
Click to expand...
Click to collapse
Did you tried other usb ports on a computer?
Sent from my Razr XT910
welder73 said:
Did you tried other usb ports on a computer?
Sent from my Razr XT910
Click to expand...
Click to collapse
Yes!!! every USB port that I was finding in my computer.....USB port that I try to use....
In a few minutes, a friend of mine is going to give me another "factory cable"....
gonsales76 said:
Yes!!! every USB port that I was finding in my computer.....USB port that I try to use....
In a few minutes, a friend of mine is going to give me another "factory cable"....
Click to expand...
Click to collapse
It's possible that the problem is in the cable...
It happened to me one time,when I wanted to flash my sons Iphone,with his cable the computer couldn't recognize the phone in recovery mode but with another everything was ok.
Sent from my Razr XT910
OOh..... bad news
my friend has failed to do the cable, so....I think I'm gonna to think to buy a new phone...
Even buying a new one, perhaps I'm going to try to buy a "factory cable" on eBay, if it's no expensive....
Solved problem!!!!!
I needded to buy a new cable on eBay, wait for a loooong time (7 long looooong days ) and everything is ok!!!!
I've got only one problem, but I think I'm going to open another post for it....
Thanks a lot and good cables for all!!!!

Can't get Moto RAZR MAXX to connect via Moto DRIVERS

I am using WIndows 10 (Maybe that's the problem) and trying to flash stock firmware onto an XT912 via RSD Light. 64bit Moto driver (6.4) were installed. I put the phone into boot mode, and then connect the USB cable, but nothing happens - After awhile it reboots and the computer sees the phone, but I doesn't get seen by RSD. It seems like it is not connecting via the Motot drivers but just the stock ones. I went into Device manager and made sure all the drivers were updated but can't get it to connect. ANy thoughts o what I can do. I have tried reinstalling the drivers multiple times and they seem to be there, phone is just seeing them.
guitar1969 said:
I am using WIndows 10 (Maybe that's the problem) and trying to flash stock firmware onto an XT912 via RSD Light. 64bit Moto driver (6.4) were installed. I put the phone into boot mode, and then connect the USB cable, but nothing happens - After awhile it reboots and the computer sees the phone, but I doesn't get seen by RSD. It seems like it is not connecting via the Motot drivers but just the stock ones. I went into Device manager and made sure all the drivers were updated but can't get it to connect. ANy thoughts o what I can do. I have tried reinstalling the drivers multiple times and they seem to be there, phone is just seeing them.
Click to expand...
Click to collapse
what does it say on phone, in AP Fastboot, complete text?
Sent from my XT912 using Tapatalk
sd_shadow said:
what does it say on phone, in AP Fastboot, complete text?
Sent from my XT912 using Tapatalk
Click to expand...
Click to collapse
Boot Mode Selection Menu (0A.77)
Vol Up Selects, Volume Down Scrolls
Normal Powerup
Recovery
AP Fastboot
BP SBF Flash
BP Only
BP HW Diag & Boot AP
BP Tools
AP Fastboot:
AP Fastboot Flash Mode (S)
0A.77
eWC Info: Size 16G
to return to normal mode - first press power key to power down
Device is LOCKED Status Code : 0
Battery OK
OK To Program
Transfer Mode
USB Connected
When I connect the USB it makes the windows connection sound
guitar1969 said:
Boot Mode Selection Menu (0A.77)
Vol Up Selects, Volume Down Scrolls
Normal Powerup
Recovery
AP Fastboot
BP SBF Flash
BP Only
BP HW Diag & Boot AP
BP Tools
Click to expand...
Click to collapse
no that's the boot menu
select AP Fastboot
Sent from my XT912 using Tapatalk
sd_shadow said:
no that's the boot menu
select AP Fastboot
Sent from my XT912 using Tapatalk
Click to expand...
Click to collapse
I listed it below right after posting original
guitar1969 said:
I listed it below right after posting original
Click to expand...
Click to collapse
which moto drivers version?
rsd lite version?
Sent from my XT912 using Tapatalk
sd_shadow said:
which moto drivers version?
rsd lite version?
Sent from my XT912 using Tapatalk
Click to expand...
Click to collapse
I believe I got the issue resolved. I ended up just using a different method completely(DROID RAZR Utility XT912 Jellybean) skipping the use of RSD Lite and the whole moto driver. From my research it looks like the moto drivers do not work with Win 8.1, so definitely not Win 10 at this time.
You can close the thread.
Thanks for the help.
guitar1969 said:
I believe I got the issue resolved. I ended up just using a different method completely(DROID RAZR Utility XT912 Jellybean) skipping the use of RSD Lite and the whole moto driver. From my research it looks like the moto drivers do not work with Win 8.1, so definitely not Win 10 at this time.
You can close the thread.
Thanks for the help.
Click to expand...
Click to collapse
the utility requires the same drivers.
Sent from my XT912 using Tapatalk

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