Another Release Date From Sprint. - HTC EVO 3D

I would just copy and paste but since many of you are really sensitive regarding this topic. I'll just show a picture of the email instead.
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______________________________________
To those who are having trouble seeing the picture. Here's the copy and paste.
______________________________________
Sprint said:
Mr. Alex Lopez,
Thank you for your contact via [email protected] regarding the upcoming launch of the Android Ice Cream Sandwich update. Sprint is very excited to provide the features of this exciting software to include new home screen folders and favorite tray, resizable widgets, new lock screen actions just to name a few, we are current fully engaged with our software team and thoroughly testing the software in efforts of avoid any launch failures.
It is projected that the software will be available for launch by the end of July 2012. We appreciate your patience while we strive to deliver the best customer experience possible. Thank you for using [email protected] Your business is appreciated.
Sincerely, Tamara B. Sprint 757.223.3233
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______________________________________

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Lets just hope they keep their word..
Sent from my PG86100 using xda app-developers app

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lol. gotta love that copy and paste. But again... that is a tech. also, that is not official UNLESS IT IS IN MY HANDS!
btw everyone. don't forget that is completely an automated reply.

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I emailed the CEO.
Sent from my PG86100 using xda app-developers app

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Jimlarck said:
I emailed the CEO.
Sent from my PG86100 using xda app-developers app
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It never made it to him.

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Jimlarck said:
I emailed the CEO.
Sent from my PG86100 using xda app-developers app
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Click to collapse
I'm sure that got you somewhere. lmao! We all know that CEO's DON'T accept email from random people. goes directly to junk. lol. What you wanna do next time is...... use your sprint email, then email him... he'll actually look at it.

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runcool said:
I'm sure that got you somewhere. lmao! We all know that CEO's DON'T accept email from random people. goes directly to junk. lol. What you wanna do next time is...... use your sprint email, then email him... he'll actually look at it.
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I'd like to direct your attention to what he says in the end
Sent from my PG86100 using xda app-developers app

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Sent from my PG86100 using xda app-developers app

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What does it say? It's not readable for me.
Sent from my Toshiba Thrive using xparent blue tapatalk

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Jimlarck said:
Sent from my PG86100 using xda app-developers app
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This belongs in the troll thread since we got trolled by the CEO.
Sent from my ICS 3VO with Tapatalk 2

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You all know your getting ICS right?
GSM just got official ICS 2 weeks ago...
Given, sprint will take a month to "sprintify" the new update, a few more weeks seems reasonable.

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Yes. Of course. We are getting ics. It's just that they've said Early 2012. The. May. Then June. And now its July. And due to people making bull**** statements and making up rumors without any source. Like this guy who said they would give us an LTE and not give our EVO 3D ics.
So that's why whenever someone says CDMA, EVO 3D and ICS in the same sentence. You will get flamed.
Sent from my PG86100 using xda app-developers app

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Comments Withdrawn

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I'll mention that I emailed [email protected] about 3 weeks ago with a VERY extensive wording for my frustration with their lack of response to this update. It's easier if I just put it in here:
To whom it may concern,
I know this isn't going directly to the office of Dan Hesse, CEO of Sprint. But my intentions are to make it go as far as I can to get some sort of results. I purchased the EVO 3D via pre-order through my local Sprint retailer, and was at the store the morning it was released before the store even opened to pick it up. It was a great device. I've been a fan of HTC for a very long time, and definitely enjoyed the features it had to offer. However, the luster eventually wore off as soon as Google had announced the Android 4.0 operating system. Hope was quickly restored when it was announced that my phone would be among the current phones out to get this new update.
I guess where I'm going with this is that, it's been enough time now. I've bit the bullet and purchased a new phone anyways because I had an upgrade available. I ended up purchasing the EVO 4G LTE, and have since given my wife my EVO 3D. It's still, to this day, not updated to Ice Cream Sandwich, and it's disappointing to think that I've purchased a phone, and not received any updates to its operating system, just security patches. And that the device was EOL'd so soon makes the taste even more bitter. To make matters worse, your Virgin Mobile pre-paid customers have now been passed down the phone from your post-paid customers, and it's been delivered with the Android 4.0 right out of the box.
I've been a long time customer of Sprint (Probably closer to 13 years now), and this isn't the first time I've been let down by updates to my phone. I know that you can only do as much as what HTC can let you do, but I know your development division has the update at this point, they're just adding the applications and doing testing (whatever that entails).
Anyways, this was just a message to say that this has been a continued let down not only to me, but the entire user base of the EVO 3D.
Thank you for your time.
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To which I received this response after an automated response:
Dear Xxxxx Xxxxxxxxx,
Thank you for contacting [email protected]. Please be advised that our goal
is to work as closely as we can with the device manufacture with regards
to the release of software updates. On behalf of Sprint, I apologize
that the Ice Cream Sandwich update was not released to the HTC Evo 3d
device.
Your feedback with regards to the HTC Evo 3d device is greatly
appreciated and will be forwarded to the appropriate department as we
strive to continue to meet or exceed your wireless needs.
If I can be of future assistance, my hours this week are
Tuesday-Thursday 11am-8pm and Friday 11am-3pm EDT. I can be reached at
757-223-3476
We value your business and appreciate the opportunity to answer your
questions. Please reply to this e-mail or visit sprint.com if we can be
of assistance.
Sincerely,
Anjonette M.
757-223-3476
Sprint
Get the best value for your money & exercise your freedom
to change plans anytime without penalties - we promise!
www.sprint.com/planpromise
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I've yet to hear anything further.

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Jimlarck said:
I would just copy and paste but since many of you are really sensitive regarding this topic. I'll just show a picture of the email instead.
______________________________________
To those who are having trouble seeing the picture. Here's the copy and paste.
______________________________________
______________________________________
Click to expand...
Click to collapse
Ha ha this is funny on Sprint's part...how can they avoid a "launch failure" at this point, they are coming in dropshot last, with a 2 week window to deliver what the REST of the world already has. If they deliver awesome, maybe we can get some new updates on the ICS ROMs that are already running so sweet. Don't oops this one Sprint, you're already looking like chumps.

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Sprint has always been horrible with updates. Last time they had any credibility was with the Evo 4g and GB update so fast. That was only cause of the wild popularity with the phone and 4g itself, not anything else. We will get it when they think we should get it. Not before

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I might end up with a new phone before this update. Is July and still no official ics yet, might as well forget ics and go straight to jb.
Sent from my PG86100 using XDA

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I hope HTC releases source codes soon after!
Sent from my PG86100 using xda premium

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At this point how about we all just send them an email and tell them skip the update. Tell them we don't need no stinkin' ics, we'll just do it ourselves. The lack of support from the arse clowns at sprint is a joke, and i grow tired of begging for help from these idiots. If they just come through with the network vision updates is all we can hope for.

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You are all misunderstood. We don't need anything from Sprint at this point. What we are waiting for is kernel source. That's it. And again we don't get that from Sprint. Another useless thread about an update that only stock users would care about... If your stock.. why are you even here?