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So all of a sudden my TB's 3G started acting odd. It disappears (the 3G icon disappears) unless I'm checking for updates, in which case it randomly reappears and seems to be doing work. Toggling airplane mode on and off doesn't help nor does turning the phone on and off. I can still get texts and calls but no 3G...
Tried everything (going back to ROMs that were backed up from a few days ago) as well as flashing that full new ROM/radio update. Wasn't doing anything specific before it went out...
Any ideas?
solved!
solution: http://www.androidcentral.com/having-3g-problems-your-thunderbolt-fix-just-few-settings-away
swimminsurfer256 said:
solved!
solution: http://www.androidcentral.com/having-3g-problems-your-thunderbolt-fix-just-few-settings-away
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I didn't find that this worked at all. Only since the new radio was installed have I found 3g drop because I know I am in a partial 4g area. So for the time being I don't want to turn of the ePHRD. Has anyone else experienced this since upgrading radio and such?
Spencer_Moore said:
I didn't find that this worked at all. Only since the new radio was installed have I found 3g drop because I know I am in a partial 4g area. So for the time being I don't want to turn of the ePHRD. Has anyone else experienced this since upgrading radio and such?
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Well I did upgrade the radio and this fixed the problems I was having. Getting great speeds now. But I'm far away from any 4G areas :/
I am having all kinds of problems today with the 3g icon going on and off. Sometimes when its on I still do not have data connectivity. Is this a verizon problem or just the new radio?
I think it has to do with LTE being prepped to roll out and more intensive stress-tests that they may be planning.
I've been having similar issues. I did the entire rooting process then flashed BAMF 1.5 and had little radio issues, but once I saw the 3G cut out a couple times yesterday, I flashed the radio that was already on my SD card. Since then it randomly cuts in and out, and sometimes requires a full phone reboot to come back. I don't think it's Verizon at all (at least not in my case), although my area is supposed to get 4G sometime this year.
I'm hoping the official OTA has a "better" radio that can fix these issues...since I sort of had issues like this in Boston when I was stock, but at home out in Central MA, 3G was as solid as ever.
Just an update in case anyone was reading this older thread--I continued to have signal issues for a day or two after rooting but I think I just had bad timing on flashing the new radio. I've spoken to a few Verizon customers (my mom included) and many of them had 3G issues the last couple days. Yesterday it was solid as a rock, signal better than I'm used to. So it probably was just a Verizon outage, testing 4G or whatever it was that they've been doing.
It's Verizon outages right now, lots of testing upgrading going on with VZW right now.
I'm dropping calls like crazy since day 1. My old evo would atleast have 2-3 bars at my house and this 3vo has none at my house and it also goes in and out of roaming like crazy. Never had these issues with my evo. I work close to the Sprint campus and still drop calls at work. Any suggestions?
MattC74 said:
I'm dropping calls like crazy since day 1. My old evo would atleast have 2-3 bars at my house and this 3vo has none at my house and it also goes in and out of roaming like crazy. Never had these issues with my evo. I work close to the Sprint campus and still drop calls at work. Any suggestions?
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Did you do the OTA Updates? Also check for an updated PRL. Aside from that call sprint and have them send you an airrave for the house and issues there will be solved. If you still have issues outside of your house and the PRL update doesn't help then I would take it to the Sprint store to exchange or make them fix it.
slayer69 said:
Did you do the OTA Updates? Also check for an updated PRL. Aside from that call sprint and have them send you an airrave for the house and issues there will be solved. If you still have issues outside of your house and the PRL update doesn't help then I would take it to the Sprint store to exchange or make them fix it.
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PRL update and PRL version is 21079. Yes I mistakenly took the OTA before reading the forums. I will be def be calling Sprint. Thanks for the info.
I only drop calls when talking to Iprones...and it's them dropping me.
Ever since I switched over from my EVO 4G, signal strength became very poor.... I constantly has no data and voice!? It has never happened to my original EVO... is anyone having the same problem?? Is there anything I could do on my end??
KaiKo20 said:
Ever since I switched over from my EVO 4G, signal strength became very poor.... I constantly has no data and voice!? It has never happened to my original EVO... is anyone having the same problem?? Is there anything I could do on my end??
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When did you switch? My LTEvo started doing that I guess around Friday sometime? I got a few texts and calls here and there, but now .... nothing incoming. But I can make calls out. Factory reset/cdma only/with&without wifi/prl&profile etc, *2 prl&profile also no luck, waiting to hear back from a tech. May take it to swap if theres any in and see. I got mine 24th? and had been great untill the other day.
I've had the same problem since last weekend. My phone keeps going to roam with 1-2 bars, whereas before it would be on Sprint's network with about 3 out of 6 bars.
Download speeds are slower than normal over the 3G as well. I used my OG Evo 4G in an area without WiMax, so I am used to Sprint's 3G speeds, but they definitely seem worse on the EVO LTE.
I try downloading Profile & PRL updates every other day, as well as rebooting daily, but it doesn't seem to help.
I also got mine on the 24th, and it has been bad ever since... I did some updates but seem no improvements, wonder if the signal booster apps from play store help...
KaiKo20 said:
I also got mine on the 24th, and it has been bad ever since... I did some updates but seem no improvements, wonder if the signal booster apps from play store help...
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It seems pretty wide spread about signal strength, data speeds, and wifi signal drop. I'm hoping it's a software thing and not a hardware thing. Software can be fixed with code, hardware...you're screwed! My wife has the LTE and has had this issues as well.
Sent from my Epic Touch (Blazer ROM) using XDA
My phone started doing this today too. I really hope it gets addressed and it's not hardware, I don't feel like taking it back after just setting everything up.
Let's listen to ourselves and think about this for a moment....
:My phone started to do this today".
I guess it must be contagious because my wife's Epic 4G and my work Blackberry both developed it our home location as well.
An epidemic outbreak!
I have a sneaking suspicion that Sprint messed up the latest prl.
Also, wouldn't hurt to update profile and prl from Settings/System Updates
I was reading about signal issues on the Nexus S 4G (which is what my wife has), and they recommended turning NFC off. I tried this on both my Evo LTE and her NS4G, and it seemed to be better for a little bit, but when we woke up this morning, both of our phones were back to roaming.
I think the only thing left to do is blame Sprint's PRL update, since this problem seems to be affecting more than just our new Evo LTE's.
I was happy to see a thread on this, I got mine on Saturday and having had Sprint prior the signal strength is way less. It also tends to swing a lot, going from full to 1 or 0 bars. Sometimes when I pick it up and turn the screen on there is no signal at all.
My wifi has been awful, I turned of nfc and its fantastic! Thanks! I did have the missed calls and texts not going thru and I swapped it out at best buy and hasnt happend since
Edit: First few speed test where awesome, but when I leave the room my routers in the speed goes from 13mps to 4mps...
So if you don't have a custom rom you will never know this but anyone ever see they phone on 1x instead of 3g?
Mine seems to do it randomly. I will have decent signal and be doing something on the net like IM or checking email and it will just drop to 1x and snail mode, after being idle for a few min will go back to 3g.
It doe snot always do this but seems to about once a day and has happened at home and work now so not just the tower.
Just in hopes I don't need to exchange my phone or something
Again only like once a day but I just dont understand it. I am on MeanRom right now and has happened on all versions since I started on 1.5 and doubt is his rom and just that his rom lets me see the 1x now is all.
bryanu said:
So if you don't have a custom rom you will never know this but anyone ever see they phone on 1x instead of 3g?
Mine seems to do it randomly. I will have decent signal and be doing something on the net like IM or checking email and it will just drop to 1x and snail mode, after being idle for a few min will go back to 3g.
It doe snot always do this but seems to about once a day and has happened at home and work now so not just the tower.
Just in hopes I don't need to exchange my phone or something
Again only like once a day but I just dont understand it. I am on MeanRom right now and has happened on all versions since I started on 1.5 and doubt is his rom and just that his rom lets me see the 1x now is all.
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Yes!
I recently installed that LiquidSmooth ROM and now I find my phone dropping into 1X on a daily basis.
I have to turn Mobile Network off and put it back on for it to go into 3G. Otherwise it remains stuck in 1X.
What gives?
In Cincinnati I seem to see more 1x then 3g last week or so
Yes!
Mine will cycle from 4g to 1x all the time.
I've never talked bad about an HTC product but this phone sucks!
This have been a problem since the day I pulled it out of the box.
rc51rider said:
Yes!
Mine will cycle from 4g to 1x all the time.
I've never talked bad about an HTC product but this phone sucks!
This have been a problem since the day I pulled it out of the box.
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The phone doesnt suck. The network sucks. Welcome to sprint. The networks undergoing huge changes to it.
Rxpert said:
The phone doesnt suck. The network sucks. Welcome to sprint. The networks undergoing huge changes to it.
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This is not caused by the network, this is a phone or firmware issue.
I have my Evo 3d and it does not do this in same areas.
I agree the network is slow which they are working on but this 1x is the phone doing something.
I wonder if this is a result of the recent FW upgrade or not, though guess not being a previous user said from day one his did this (which not sure how he would know that for sure as people didn't know it always said 3g right away to know to modify the rom)
My rooted OG Evo used to do the same thing in the Tampa Bay area. I haven't rooted my LTE yet, but I would assume it will do it too once I root.
Ya this happens to be and the best way I can fix the problem for me is to turn airplane mode on and then turn it off and it will go back to 3g or LTE
Sent from my EVO using xda app-developers app
I'm having the same issue. Airplane mode fixes it until I find another weak signal area and it returns to 1x. It will remain in 1x again until I cycle airplane mode again--even in strong signal 55dBm fast data areas.
info if it helps
OMJ's ELTE ROM 4.0.3 v1.3 (had same problem w/viper's too)
Hardware version 003
pri 2.45_003
prl 25005
baseband 1.05.11.0606
build 1.22.651.3
Anyone having issues with 3g data dropping or network always disconnecting, takes a while to connect
Sent from my 0PJA2 using XDA Free mobile app
I had that problem with my sprint m9. Had it for a week with no problem then suddenly no data connect. No 3g or LTE for a couple days. Just Wi-Fi. I took it to a local corporate store and the best tech there eventually swapped out the sim and it's been connecting since. She told me sometimes the cards are bad from the start. Of all the phone's I've had that was a first for me.
Hmmm, mine seemed spotty today. A couple times I showed good 3G or LTE signal, but couldn't get data through.
Toggling airplane mode seemed to help.
mingo2120 said:
Anyone having issues with 3g data dropping or network always disconnecting, takes a while to connect
Sent from my 0PJA2 using XDA Free mobile app
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so i had the same issue and when i got the new OTA the other day which has a new radio I think the data issues are even worse..
Try a profile update. I activated my phone in a non-sprint area and got really terrible 3g and NO 4g in known LTE saturated areas. Once I returned to my hometown I updated the profile and PRL and I instantly got LTE and the spark logo.
ccs86 said:
Hmmm, mine seemed spotty today. A couple times I showed good 3G or LTE signal, but couldn't get data through.
Toggling airplane mode seemed to help.
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Yep I've had those issues since day 1. Occasionally the mobile data will disconnect, yet is switched on. Only toggling airplane will fix it.
m03sizlak said:
Yep I've had those issues since day 1. Occasionally the mobile data will disconnect, yet is switched on. Only toggling airplane will fix it.
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I'm having similar issues.
So far, I tracked it down to this...
If I am on WiFi and then switch off, it will connect to LTE. At that time, some items such as Mail, Facebook, talking to Google, etc. quit working. It just times out. However, I can still browse the web and perform other functions. It will work if I switch back to WiFi or 3G, but so far it appears that I have to restart the phone to get everything working under LTE at that point.
Can others confirm this?
ReproOne said:
I'm having similar issues.
So far, I tracked it down to this...
If I am on WiFi and then switch off, it will connect to LTE. At that time, some items such as Mail, Facebook, talking to Google, etc. quit working. It just times out. However, I can still browse the web and perform other functions. It will work if I switch back to WiFi or 3G, but so far it appears that I have to restart the phone to get everything working under LTE at that point.
Can others confirm this?
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im having some similar issues. ill lose connectivity on LTE but it wont be disconnected from the LTE network, but switching to 3g or wifi works...ive narrowed it down to when I have a weak LTE signal. My house has always had a weak signal and thats where i notice it the most, I compared with my m8 and the signal levels are the same and connected to the same tower yet the m8 will work while the m9 acts like theres no connection at all, If i go outside and get a slightly better signal the m9 will work great.
2k4mach said:
im having some similar issues. ill lose connectivity on LTE but it wont be disconnected from the LTE network, but switching to 3g or wifi works...ive narrowed it down to when I have a weak LTE signal. My house has always had a weak signal and thats where i notice it the most, I compared with my m8 and the signal levels are the same and connected to the same tower yet the m8 will work while the m9 acts like theres no connection at all, If i go outside and get a slightly better signal the m9 will work great.
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There is also a discussion about the same issue over on the Sprint Community forum: https://community.sprint.com/baw/thread/204027
I have come across this as well, it's usually when I use more than 4 GB of data over sprints network. I sent a message to sprint telling them their service is shotty at times, never heard anything back yet but haven't run into data connect issues (since then). Also I've heard you can complain about signal strength and if you put in the time (going to supervisor to supervisor) they will send you a device to boost your signal. Or you can just pay for the signal booster device. This is just my opinion and what I have heard, don't quote Bubba
2k4mach said:
im having some similar issues. ill lose connectivity on LTE but it wont be disconnected from the LTE network, but switching to 3g or wifi works...ive narrowed it down to when I have a weak LTE signal. My house has always had a weak signal and thats where i notice it the most, I compared with my m8 and the signal levels are the same and connected to the same tower yet the m8 will work while the m9 acts like theres no connection at all, If i go outside and get a slightly better signal the m9 will work great.
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my data drops numours times a day and its getting pretty annoying, the phone constantly tells me i have lte but nothing works, browser, facebook, pandora, snapchat. Toggling airplane mode does nothing same with turning mobile data off and back on, sometimes updating the profile will work but man its driving me crazy!
Definitely a radio issue. We need a radio update bc this is killing the battery as well.
BUBBA DUB'S said:
I have come across this as well, it's usually when I use more than 4 GB of data over sprints network. I sent a message to sprint telling them their service is shotty at times, never heard anything back yet but haven't run into data connect issues (since then). Also I've heard you can complain about signal strength and if you put in the time (going to supervisor to supervisor) they will send you a device to boost your signal. Or you can just pay for the signal booster device. This is just my opinion and what I have heard, don't quote Bubba
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The airave signal booster is 3G and voice, had 1 for 4 years, hasn't worked reliably for the past 2 years and with these issues its not gonna help when the phone is able to get and hold the lte signal.
2k4mach said:
The airave signal booster is 3G and voice, had 1 for 4 years, hasn't worked reliably for the past 2 years and with these issues its not gonna help when the phone is able to get and hold the lte signal.
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The issue is either hardware related, or possibly a radio handoff issue.
Has anyone swapped phones yet with a newer batch to see if it still occurs?
ReproOne said:
The issue is either hardware related, or possibly a radio handoff issue.
Has anyone swapped phones yet with a newer batch to see if it still occurs?
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Yup doesn't matter, had a 1st day release and also a 1st day store release. Both have the issue for me.
2k4mach said:
Yup doesn't matter, had a 1st day release and also a 1st day store release. Both have the issue for me.
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I'm constantly having the issue, and I've been advised to swap for a later release. My local stores are sold out, so I will advise once I have it swapped.
Any other possible solutions?
I did a swap myself and is not a hardware issues, I believe is the radio. I downloaded this signal check app to see what type of network connection is always on. I notice when connected on LTE, I have no problem. When it connects to 3g is where I have the issues especially indoors. It kinda tells me is connected in notification bar, but the network connection is stuck on 1xrtt.
Sent from my 0PJA2 using XDA Free mobile app
mingo2120 said:
I did a swap myself and is not a hardware issues, I believe is the radio. I downloaded this signal check app to see what type of network connection is always on. I notice when connected on LTE, I have no problem. When it connects to 3g is where I have the issues especially indoors. It kinda tells me is connected in notification bar, but the network connection is stuck on 1xrtt.
Sent from my 0PJA2 using XDA Free mobile app
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My problem, and what I have read from most others is on LTE. It works on 3G and WiFi.
Would this affect Hangouts messages from not coming through? If I'm not on WiFi, I'm on LTE, and message notifications won't come through when off of WiFi. They of course come in fine on WiFi....
It's weird...I was sitting at my desk and my phone was jumping back and forth between Sprint 25 and 41 every few seconds...I did the profile update and now I'm solidly on 25 steady.
I've also seen jumps to Verizon LTE which is sort of my blowing.
Hoping this also solves the issue in a spot near my house that I was dropping data completely where before I at least had a useable 3G signal.