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When i plug in my headphones, they don't work. I just plug them in and whatever sound comes out, comes from the loudspeaker. Is there some hardware issue here or configuration? Im thinking hardware issue is very unlikely as I just got the phone yesterday? Please help.
can any1 help me with this????
http://forum.xda-developers.com/showthread.php?t=545575
write to HTC so they get more fan mail, seems it's happening a lot :/ google gives more people with LEDs/headphones problem :/
I had the same issue, after much searching on google I found its a common problem and there's an app called toggle headset that will resolve this. Last time I checked it wasn't in the Marketplace, a quick search on google should lead you to it.
If you have any trouble finding it, let me know and I'll dig out the link for it when I get home.
One word of warning, its unsigned, but it works like a charm for me with no untoward side effects.
Florida.
Could you sned me the link please? I couldnt find it.
Try google and toggle headset+android. Bet you find it then.
Here's the link to the projects site, you should be able to download it from there -
http://code.google.com/p/toggleheadset/
3.5mm jack not working
When i plug in my headphones, they don't work. I just plug them in and whatever sound comes out, comes from the loudspeaker. Is there some hardware issue here or configuration? Im thinking hardware issue is very unlikely as I just got the phone yesterday? Please help.
Click to expand...
Click to collapse
I had the exact same problem and a simple reboot fixed it for me. No problems since. I wrote about it here
http://www.walkingrandomly.com/?p=1585
Cheers,
Mike
I just got a new phone today. Hope this one doesn't pack in too
Toggle Headset did it, but it's still annoying to have to toggle stuff like that....also, any similar toggles for LED's?
suisen said:
Toggle Headset did it, but it's still annoying to have to toggle stuff like that....also, any similar toggles for LED's?
Click to expand...
Click to collapse
Woah... it sure worked to use that widget... then it IS a software problem.
Let's see if I can deduce something from what I have been reading and my own experience so far:
1. The first couple of days I had the HTC Hero the device automatically switched from internal speaker to headphones when I put those in.
2. After a while the device no longer recognised when using headphones.
3. Then I started to listen in the headphones while pulling the plug in and out of the socket. I DID hear clicks which told me that there wasn't anything loose to the contacts.
4. Then I read that others had the very same problem and someone suggested that a hardware reset maybe would fix it. I wasn't prepared to go that path just yet though. Then something happened that more or less forced me to do that hardcore reset anyway. That didn't fix it.
5. Enter "Toggle Headphones". It works.
From this my first thought was that it might have been a hardware fault and a return was necessary. Then I began to read about others having the same problem. A hardware fault affecting lots of users in the first week the phone had been out in the wild? I am not saying it could not happen but it is very unlikely though. But then again a hardware reset should have fixed it right? It didn't. The date and time the phones gets from the network would have been reset too, but since the phone immediatly gets the right time and date as soon as it is powered on from a hardware reset makes it dificult to test (I know we can turn off that feature).
As it is now I think something is wrong with the time and date thingy. And it is a software problem.
Scratch the time and date stuff. I just tried to manually change the time and date back to the day I first got this device and it didn't work either.
Hi there,
I bought the galaxy s2 2 weeks back..and the problem that I am facing is whenever i use headphones for the music, after like 10 secs my phone hangs for some reason! I even return the set to samsung service centre they change the entire motherboard and everything but the problem is still there!!
Please Advise!
Thanks
Hani
I have the same problem too...i have to remove the battery and set it up again for rebooting....
I have no idea how to fix that but i think it's a ROM bug and updating to ICS will solve the problem
Sent from my GT-I9100G using xda premium
hanishah said:
Hi there,
I bought the galaxy s2 2 weeks back..and the problem that I am facing is whenever i use headphones for the music, after like 10 secs my phone hangs for some reason! I even return the set to samsung service centre they change the entire motherboard and everything but the problem is still there!!
Please Advise!
Thanks
Hani
Click to expand...
Click to collapse
try any third party applications and check problem remains or not...
eg : trail versions of Power Amp or Player Pro
What ROM are you using? Stock or a modded one and GB (gingerbread) or ICS (ice-cream sandwich). Because modded versions have different fixes for them to get things to run stable.
PS
What strikes me strange about your post is you said you brought this to a Samsung service center and they replaced your motherboard.
This implies it's not a ROM/software problem.
Did you buy a used phone? Also I don't know any official Samsung Centers that will replace the mobo for you. They usually replace the phone for some hardware problems like that (but it's possible I guess).
**Because if the service center replaced it, and you still have that problem, then they either didn't do a good job (because they should have tested it to work), or you have some bad ROM flash.
cyberboob said:
? Also I don't know any official Samsung Centers that will replace the mobo for you.
Yes they do well posted on XDA .
**Because if the service center replaced it, and you still have that problem, then they either didn't do a good job (because they should have tested it to work), or you have some bad ROM flash.
Thats probably true as well .
OP suggest wipe phone and flash stock GB rom to test .
Of course it could be your music is the problem .
jje
Click to expand...
Click to collapse
I had the exactly same problem plus bunch of others which led to service trip.
Phone went to local service center and came back repaired, only to work for two days.
They changed the earphone jack and speaker modules on the first run.
Second time it had to be sended to service it had problems witn wifi and bt.
They changed mobo.
Third time proximity and lightsensors didn't work so they replaced the phone.
Last time my phone hung, the problem was my modded earphones.
I ripped the original samsung earbuds and replaced them with KOSS portapro's.
I had miss-soldered positive and negative on other earpiece... I changed the polarity, and now everything works.
Mysterious...
Thanks for the info JJEgan on the mobo replacements. I guess it's a region/location thing. I traverse mostly from Taiwan and Japan, and they just replace units with any hardware problems after they check it.
Back to the OP:
The music plays fine when earphones not plugged in right? I asked a friend who works at a service center here and he says it can be either the earphone jack is faulty or not connected properly (inside case), or maybe you didn't insert your earphones all the way (lol that's a stretch but never know).
cyberboob said:
Thanks for the info JJEgan on the mobo replacements. I guess it's a region/location thing. I traverse mostly from Taiwan and Japan, and they just replace units with any hardware problems after they check it.
Back to the OP:
The music plays fine when earphones not plugged in right? I asked a friend who works at a service center here and he says it can be either the earphone jack is faulty or not connected properly (inside case), or maybe you didn't insert your earphones all the way (lol that's a stretch but never know).
Click to expand...
Click to collapse
Exactly.... it happens when the earphones are connected... but it is not about connecting it right or faulty....
To others: have you the Same problem with custom ROMs?
Sent from my GT-I9100G using xda premium
Hello dear friends,
I've been running my I9300 for about 1 1/2 years now. Yesterday, after weeks and weeks of not changing anything (PA3.99RC2), the speakers AND microphone stopped working. So now sound when playing music, no sound during calls and no functionallity of the microphone (Google Voice and Calls). The only thing, which can be related to this issue was a testing of an old external speaker, which i connected to the phones audio jack (and which did not work but did crackling sounds).
I am sure its not a software issue, as I allready reflashed PA3.99 and also returned to 4.1.2 and 4.3 stock rom. What I can say is, that the phone is running quietly well and fast, WiFi, internet, all. But: If I run something with a sound, e.g. tapping on the loudness controll or even starting mp3 or youtube it becomes laggy and stuttering, even rebooting sometimes.
My last workaround was to connect a bluetooth headset to have an "external soundcard" but i still get no sound at all and it becomes to lag.
In my opinion, the soundchip of the device was grilled by using the damaged external speakers and so it responds weirdly to signals -> generating lags on use. Do you have other ideas what could be wrong?
Now for a solution: I think, buying a new (old) mainboard on ebay and changing that part might be the best possibility. Or do you think, the damaged module is in the upper part with the audiojack and the antenna?
Thanks a lot in advance,
cmoe
cmoe said:
Hello dear friends,
I've been running my I9300 for about 1 1/2 years now. Yesterday, after weeks and weeks of not changing anything (PA3.99RC2), the speakers AND microphone stopped working. So now sound when playing music, no sound during calls and no functionallity of the microphone (Google Voice and Calls). The only thing, which can be related to this issue was a testing of an old external speaker, which i connected to the phones audio jack (and which did not work but did crackling sounds).
I am sure its not a software issue, as I allready reflashed PA3.99 and also returned to 4.1.2 and 4.3 stock rom. What I can say is, that the phone is running quietly well and fast, WiFi, internet, all. But: If I run something with a sound, e.g. tapping on the loudness controll or even starting mp3 or youtube it becomes laggy and stuttering, even rebooting sometimes.
My last workaround was to connect a bluetooth headset to have an "external soundcard" but i still get no sound at all and it becomes to lag.
In my opinion, the soundchip of the device was grilled by using the damaged external speakers and so it responds weirdly to signals -> generating lags on use. Do you have other ideas what could be wrong?
Now for a solution: I think, buying a new (old) mainboard on ebay and changing that part might be the best possibility. Or do you think, the damaged module is in the upper part with the audiojack and the antenna?
Thanks a lot in advance,
cmoe
Click to expand...
Click to collapse
I would suggest to consult a mechanic, rather than trying by yourself.
KSKHH said:
I would suggest to consult a mechanic, rather than trying by yourself.
Click to expand...
Click to collapse
Ah, almoust forgot this:
The mechanic told me that changing one of the audio chips would cost 89€. Changing both chips would cost 130€.
I got a new (used) mainboard for 50€, changed it and everything is working well (including all those reidculous data not wiped on the new chip ;P)
Greetings!
CallSoundRepair.apk - Work as well
Hello folks.
As a little hint, 'cause I had the same problem about the sound where I fixed it, with apk, check the link below, I hope that it can might work for you too.
Topic Forum = http://forum.xda-developers.com/showpost.php?p=50065763&postcount=154
Directly apk = http://forum.xda-developers.com/attachment.php?attachmentid=2560477&d=1391607726
sergioseiva said:
Hello folks.
As a little hint, 'cause I had the same problem about the sound where I fixed it, with apk, check the link below, I hope that it can might work for you too.
Topic Forum = http://forum.xda-developers.com/showpost.php?p=50065763&postcount=154
Directly apk = http://forum.xda-developers.com/attachment.php?attachmentid=2560477&d=1391607726
Click to expand...
Click to collapse
Will you stop posting this around. I have yet to see one where you have read and understood the OP Then posting something that is actually useful for the OP and the problem.
Hi...
I got a xperia z2 prototye. model 6503.
Everything is working fine, except the call quality. i can hear and understand very well, but the other person has echoes, and very bad sound..
When I use a heatset, there is no problem. and it is almost good, when I put the phone on the table, with speaker on. The problem is worst, when I hold the phone on my ear..
Is it a hard- or software related problem?
I´m now on 17.1.A.2.55
THX
Since others have not complained about this issue, it looks like a hardware issue. Maybe your microphone is faulty?
Take it to Sony and get it checked.
I did some voice recording, and it is brilliant.
Try turning off the noise cancellation feature during calls, and see if there's a difference.
Well it's a prototype so who knows...
Sent from my C6903 using Tapatalk
I have a very similar issue I posted about in my thread...
kuass said:
I did some voice recording, and it is brilliant.
Click to expand...
Click to collapse
As you read in my thread my voice recording is anything but brilliant......what did you use for your testing?
g4rvd4 said:
Try turning off the noise cancellation feature during calls, and see if there's a difference.
Click to expand...
Click to collapse
I first became concerned when I recorded an outgoing message for the phone's default answering machine...As a test I download a voice recording app that let me turn off noise suppression/cancellation.
It brought it from unusable to usable, still not good. But I think your suggestion is a good one, I just don't see why a software tweak improves on something that seems more like a hardware problem. I say that because I can't find a single thing on the web aside from these two posts stating any concerns about it.
This is killing me...turning off noise cancellation only improves the quality in that particular app. Turning it off in the Call settings didn't change anything. I can't record an acceptable answering machine greeting no matter what I do.
EDIT- I also have unlocked my bootloader and thusly lost my DRM Keys... OP has a prototype Z2, perhaps something there?
Same problem here, and mine is not a proto
my nephew and my gf got Z2 too, and same problem...
we hear wel, they can't hear us clearly
Considering that the quality of sound that comes out of the speakers when we hear music, it sure is software problem! In Xperia Z was the same thing in its release!
non proto:
when I'm on earpiece, the caller will always be breaking up. I'll have to disconnect and return the call before everything's crispy again. though there are times they'll complain of not hearing me properly. turning off the "background noise" option seems to help but they'll tell me it's noisy as fuuu.
lol hoping for a software fix I guess.
Sent from my D6503 using Tapatalk
i have had a problem with people being able to hear me clearly ! if i let the phone even drift slightly away from my mouth people say they cant hear me or im breaking up ! ! i had a GS2 before this phone and never had a problem like this . this to me is a hell of a major flaw ... if you struggle to use a mobile phone as what it is designed to do .. then it aint worth a s**t ! i have to keep the phone pressed up against the side of my face all the time im using it ... i cant just wedge it under my chin like i used to do with the old phone. maybe if i root and install a custom ROM it would help this issue ???
strommy1966 said:
i have had a problem with people being able to hear me clearly ! if i let the phone even drift slightly away from my mouth people say they cant hear me or im breaking up ! ! i had a GS2 before this phone and never had a problem like this . this to me is a hell of a major flaw ... if you struggle to use a mobile phone as what it is designed to do .. then it aint worth a s**t ! i have to keep the phone pressed up against the side of my face all the time im using it ... i cant just wedge it under my chin like i used to do with the old phone. maybe if i root and install a custom ROM it would help this issue ???
Click to expand...
Click to collapse
First time I've seen my problem described to the letter. It's especially bad when I hold the phone with my chin and no hands. I turned off noise cancelation under phone settings and people stopped complaining however a few people complained of an echo... Lose, lose. Btw, I'm rooted with a custom ROM and nothing has changed.
Sent from my D6503 using Tapatalk
jiggyb21 said:
First time I've seen my problem described to the letter. It's especially bad when I hold the phone with my chin and no hands. I turned off noise cancelation under phone settings and people stopped complaining however a few people complained of an echo... Lose, lose. Btw, I'm rooted with a custom ROM and nothing has changed.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
oh .. i thought rooting and a custom ROM would solve this problem ! i also have noise cancellation switched off .. but still if i let this phone drift even slightly away from my mouth , immediately people say im breaking up or they just cant hear me ? what the hell good is a damm phone that people cant hear you on ! i can hear them very clearly .. it must just be a crap microphone in the phone
strommy1966 said:
oh .. i thought rooting and a custom ROM would solve this problem ! i also have noise cancellation switched off .. but still if i let this phone drift even slightly away from my mouth , immediately people say im breaking up or they just cant hear me ? what the hell good is a damm phone that people cant hear you on ! i can hear them very clearly .. it must just be a crap microphone in the phone
Click to expand...
Click to collapse
This worries me. I'm planning to buy the z2 but if people in the other end have issues hearing you then I might pass. It's a shame.
Sent from my SGH-T959V using XDA Free mobile app
There should be a speaker voice enhancement option in the call settings menu, not sure whether you've tried this or not but might be worth a shot
neotoky said:
This worries me. I'm planning to buy the z2 but if people in the other end have issues hearing you then I might pass. It's a shame.
Sent from my SGH-T959V using XDA Free mobile app
Click to expand...
Click to collapse
i wouldn't of bought this phone .. trouble is you don't get to test the call quality or anything like that before you buy the phone ! yes now its easy to read this forum about the problems people are having . so wish i had waited and read this forum before i ordered mine. think i will be buying something else in the near future, and try and sell this one
Maybe people should report this to Sony as I don't get any complaints from the receiving end so far. My only complaint is the sound quality of the voice in the earpiece is not rich. The voice lacks low frequency.
goodpenguin said:
Maybe people should report this to Sony as I don't get any complaints from the receiving end so far. My only complaint is the sound quality of the voice in the earpiece is not rich. The voice lacks low frequency.
Click to expand...
Click to collapse
On my handset I constantly have hissing noises during a call and voice breaking up intermittently, but not when I'm on speaker or headphones then it's all crystal clear.
Mine is 14W16 and I've already had it replaced but the problem is still there (replacement device also 14W16).
Does anyone else experience this?
I've already disabled/enabled microphone noise suppression and speaker voice enhancement, but to no effect.
EDIT: My third device (also 14W16) still has this problem, maybe a faulty batch or is it probably a software problem?
EDIT2: Seems to be a software related problem. I have flashed the new 17.1.1.A.0.402 rom and it's almost perfect now.
It seems like a recurring problem...
Hi Guys,
Here's my post on Xperia Care (3 threads dealing with this specific issue):
"I've had the exact same issues since my very first call. I am pretty sure it is a hardware issue and not software or use-related (my phone has never been in contact with water, the issue started in an "out-of-the-box" context and ALL the people I've had over the phone guessed that I changed for a new one just because they could not hear me as clearly as with my former HTC HD2 which I'm starting to deeply regret for this basic use of calling for a phone!).
Searching over the web and through this forum, you can find many people complaining about this problem and saying that a standard exchange did not solve it: would it be a batch problem?? For info, mine is a simlock-free purple model bought in Germany.
Another thing, using noise cancellation is even worse according to my callees so I guess I'll never use this feature, then... All details provided by you guys are described by my friends when I have them on the phone: hissing, hearing me in the distance (muffled sound), hearing their voice in echo (bad Z2 speaker=>mic interaction), vibration (resonance/vibration due to the phone design itself??), hearing like intermittent wind gusts and very very bad sound when I hold the phone between my cheek and shoulder...
As if this would not be bad enough, now the camera application does not record sound anymore when filming (it used to be OK before updating to newer version through PC Companion). Instead of proper sound you hear constant hissing. After a lot of tests I've realised that it now uses the noise cancellation mic instead of the primary one. When running a mic test through Xperia diagnostics menu you can hear back that hissing and no sound at all. Doing the same test through the *#*#7378423#*#* menu gives a different result since I can hear the recording perfectly well (because it is using primary microphone)."
After rebooting my phone, the secondary mic is now working. This leaves me very puzzled now: would it be a software issue in he end??
I'm phoning French Xperia Car hotline tomorrow, keep you posted.
Cheers
Guillaume59000 said:
Hi Guys,
Here's my post on Xperia Care (3 threads dealing with this specific issue):
"I've had the exact same issues since my very first call. I am pretty sure it is a hardware issue and not software or use-related (my phone has never been in contact with water, the issue started in an "out-of-the-box" context and ALL the people I've had over the phone guessed that I changed for a new one just because they could not hear me as clearly as with my former HTC HD2 which I'm starting to deeply regret for this basic use of calling for a phone!).
Searching over the web and through this forum, you can find many people complaining about this problem and saying that a standard exchange did not solve it: would it be a batch problem?? For info, mine is a simlock-free purple model bought in Germany.
Another thing, using noise cancellation is even worse according to my callees so I guess I'll never use this feature, then... All details provided by you guys are described by my friends when I have them on the phone: hissing, hearing me in the distance (muffled sound), hearing their voice in echo (bad Z2 speaker=>mic interaction), vibration (resonance/vibration due to the phone design itself??), hearing like intermittent wind gusts and very very bad sound when I hold the phone between my cheek and shoulder...
As if this would not be bad enough, now the camera application does not record sound anymore when filming (it used to be OK before updating to newer version through PC Companion). Instead of proper sound you hear constant hissing. After a lot of tests I've realised that it now uses the noise cancellation mic instead of the primary one. When running a mic test through Xperia diagnostics menu you can hear back that hissing and no sound at all. Doing the same test through the *#*#7378423#*#* menu gives a different result since I can hear the recording perfectly well (because it is using primary microphone)."
After rebooting my phone, the secondary mic is now working. This leaves me very puzzled now: would it be a software issue in he end??
I'm phoning French Xperia Car hotline tomorrow, keep you posted.
Cheers
Click to expand...
Click to collapse
Any update on this? I just got this phone for my fiancé and it seems that she's having the same issue. I can't hear well.
Must have something to do with positioning the mic and how far it is from the mouth. More than a design problem than a hardware one methinks.
SooSpecial said:
Any update on this? I just got this phone for my fiancé and it seems that she's having the same issue. I can't hear well.
Must have something to do with positioning the mic and how far it is from the mouth. More than a design problem than a hardware one methinks.
Click to expand...
Click to collapse
Hi SooSpecial,
Xperia Care had no explanation about this; they advised me to file a standard exchange procedure with the seller, which I did.
I'm now waiting for my new device, hoping I won't have the same problem anymore.
If not, I would ask for a refund and go for a G3 instead. That would be a pity because I really like the Z2.
I'd advise you to have your girlfriend's handset changed asap, otherwise you would have to go for a repair procedure w/ Sony, which may take approx. 1 month, leaving you without any replacement smartphone if it was a simlock-free one...
FYI, this problem has also been reported on Xperia Care Forum in 3 threads on Frandroid (french forum) and on some customer reviews on Amazon (as far as I know).
Good luck with that
Greetings everyone,
I had bought a Redmi Note 3 a couple months back. The microphone was perfectly fine at that time. After the MIUI 8 update, I am having a lot of issues with the microphone. When I call someone or vice-versa, I can hear them but they cannot hear me. People complaint that all they hear is static. When I restart my phone it starts working again for half to an hour. I even used the sound recorder but all I heard was pure static. A tap on the microphone gets it started everytime. I tried CIT and it doesn't work until I tap on the microphone. The tap isn't too hard nor too light. I thought the problem was with the MIUI8 and unlocked bootloader and flashed CyanogenMod 13 to see if it gets fixed. Now I hear static plus a little of my voice. When I shout right near the microphone, I can hear my voice but very lightly, along with lots of static. Is this a hardware or a software issue. And can someone tell me any way to fix it?:crying:
Edit: Just noticed that even though I can hear a faint sound of mine in sound recorder when I shout into the microphone, during calls people can't hear me. All they hear is static.
Thank you
Regards,
Sriram
Device: Redmi Note 3
Bootloader Status: Unlocked
Firmware: CyanogenMod 13
well, easiest step would be to go totally stock ... normal MIUI without anything fancy.
if the problem persists -> hardware issue
if problem is solved -> software issue
h0LLe said:
well, easiest step would be to go totally stock ... normal MIUI without anything fancy.
if the problem persists -> hardware issue
if problem is solved -> software issue
Click to expand...
Click to collapse
Thank you very much for replying. Although, I have already tried that. I went to cyanogenmod, then back to MIUI and then I even downgraded to check if the problem is there, after which I came back to cyanogenmod. The problem is always there. Its happening to a lot of redmi note 3 phones. Also, when I record audio I am able to hear my voice, but its very faint. There is a lot of static cutting it. Also, I had unlocked bootloader the unofficial way and had rooted it too. I did it the unofficial way because after I got permission from MIUI to unlock bootloader, the software to do that was constantly giving an error and was stuck at 50%. So due to this reason will my warranty get void or it will be good? And should I take the phone to the service center with cyanogenmod or MIUI and lock the bootloader and unroot it?
so youve been at the original stock software and the problem was still there?
then i believe its hardware related.
as you hear a bit of a sound ... maybe something blocks the microphone? ive watched severall dissasembly videos and it seems to be easy to take the back housing apart. i would do that, check if the microphone seems to be fine and test audio with the back housing apart.
in case you want to go to a service center i can only say what i would do.
i would get the phone as stock as it could be ...
h0LLe said:
so youve been at the original stock software and the problem was still there?
then i believe its hardware related.
as you hear a bit of a sound ... maybe something blocks the microphone? ive watched severall dissasembly videos and it seems to be easy to take the back housing apart. i would do that, check if the microphone seems to be fine and test audio with the back housing apart.
in case you want to go to a service center i can only say what i would do.
i would get the phone as stock as it could be ...
Click to expand...
Click to collapse
Yes I was at stock and it was there. And I don't think I can remove the back housing part as doing that on redmi note 3 voids warranty and they charge you money for it and return the phone without any repair lol.
Anyways thank you very much. I will put it back to stock rom, relock the bootloader, bring back the old recovery and remove root and take it to the service center. Thank you for taking your time to reply. I really appreciate it.