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I don't know what the heck is going on with my HTC HD2, but the reboots are getting quite annoying.
Furthermore i noticed it happens when i utilize the cpu heavily.
Mostly with streaming video or playing games.
Have done multiple hard resets, rom updates and even custom roms but nothing seems to work.
Sometimes my phone even reboots(soft resets) after watching 5 whole seconds of youtube
So even directly after a hard reset the problem persists.
I'm totally confused right now(because i have tried everything i could do to fix this problem).
I am thinking could it be the battery not giving enough juice for the task? overheating ? or just faulty hardware?
what do you guys think?
because i noticed that the problem is happening more frequently over time.
Edit: it rebooted even in idle a moment ago (1th time) ???
Similar issue with youtube freeze and reset
I can validate your frustration. I am having problems with my HD2 freezing up as well and doing a soft reset on it's own. So the YouTube app opens up the HTC player and then it will play a few seconds and then freeze up. I also opened an MP4 movie file and view it with the HTC player and that also froze it. Last but not least, I have TomTom and that froze it after 15 minutes last night.
I have seen some postings that Tmobile and HTC will be releasing a new rom to fix some memory leaking issues so perhaps that might be it.
It started happening about a week ago for me. Please post any solutions you might find.
I am on:
OS v.5.2.21889
Mania v.2.5.20121412.1
ROM v.2.10.531.1 WWE
Radio v. 2.08.50.08.2
I have done some trail and error, played around with coreplayer and i noticed that when i set the video quality to FLV medium quality in the buildin youtube app in coreplayer i won't reboot that quick anymore, but after a couple of seconds it will eventually still reboot. If i set quality to high quality/high bandwidth i will reboot much faster (so this let's me think about some kind of memory leak/buffer overflow).
Furthermore luckly i don't have any problems with playing mp4 videos in coreplayer, i have tested this especially because of the youtube reboots, and it will keep playing for 1,5 hour without any problems, so maybe you could try coreplayer and see if that's a solution for your mp4 problem ?
But eventually it would be nice if these problems where sorted out so that the device will work like it is supossed to be
Already tried a TASK29 and a flashing a stock ROM from your SD card?
Ye, have tried task 29 (between each roms, i do use task to make sure that the phone is empty.) and when i went back to my 1.72 stock rom i did flash it from SD, but still no luck.
this happened to me today as i was logging onto the net. it did a full master reset.
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
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lemonspeakers said:
dfhgjkhgfeghjn
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lol ? xD frustrated ?
thompsd said:
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
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hmm i only got the problem while i'm watching streaming video through 3g and on usb > active sync > pc data connection / some (cpu intensive) games
with wifi no problems at all, it plays youtube for more then a hour without a reboot, and i tested it multiple times to make sure), and booting is just fine without a single hickup
thompsd said:
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
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Hey, thank you @thompsd. This was driving me crazy on my phone. I finally took it back to a TMobile store for replacement and they put me on the phone with support before they would issue a replacement. Of course I was bewildered when they had me take out the battery and put it back in (which I had done a zillion times) and the phone suddenly worked. The person on the phone told me that it was fixed because I had to keep the battery out for at least 90 seconds. This made absolutely no sense, but it was hard to argue with success. I walked out of the store with my head hung low in shame.
Tonight, sitting in an airport lounge waiting for a flight, I noticed that my phone was hung so I pulled the battery to reset it. When I put the battery back in and started it, the phone went into the reboot loop -- displaying the boot screen for a couple of seconds and then shutting down and rebooting. I pulled the battery for 90 seconds. 120 seconds, 5 minutes. No joy. Realizing that this solution made absolutely no sense in the first place, I decided to search around again.
I found your reply in this thread and looked at my battery contacts. One of them was bent. I straightened it out, put the battery back in and the phone booted right up. Now I realize that when I was on the phone with TMobile, I must have put the battery back in that one time in such a way that inadvertently straightened the pin.
Hi all,
I have (maybe) the same problem with my HD2 i.e. when it is "doing something", well not idle, it sometimes restarts itself and then usually will not get out of the cycle of crash/reboot untill I remove the battery and wait for a few minutes before starting it again.
This is always more frequent if I am using a serious application such as sat nav. It also has only happened when the unit is connected to power, either on my desk or in the car (different power sources), but disconnecting it from the power after the cycle has started doesn't help.
I have assumed from the symptoms that it is caused by overheating and so leaving it switched off for a period allows it to cool.
I have got a return packet from Vodafone to send it for repair but I am loath to do this as it is likely to take 10 days and I suspect I might either get a recon unit back or "no fault found".
Does anyone think this could be battery related? If so I would buy a 2nd battery and test it.
Cheers, Gordon
I can confirm having the same problem.
Using BattClock (which shows a.o. the battery temperature) I was able to establish that the resets and reset loops happen once the battery temperature exceeds 31-32°C.
Contacted HTC support and received reply that the phone qualifies for repair.
PS. My wife just suggested providing me with a cooler bag, so I can enjoy reset-free phone during summer heatwave...
I had similar behavior, but it was due to the new ROM release (4/28/10). I loaded the official T-Mobile release date ROM (2/19/10) and the problem went away.
L.B.
Yesterday my battery charge got very low and shut the phone down. When I turned the phone back on without charging it kept rebooting time after time. I tried plugging the charger in but that didn't help. I took out the battery and put it back in and that still didn't help. I finally caught it when it was rebooting and pressed volume down and got the phone in bootloader to at least stop the constant rebooting. I left the phone on the charger and after about 1/2 hour I pulled the battery and put it back in and the phone was fine.
I am not wanting this to happen again. Maybe I will go back to an older ROM.
if i have some luck i will receive my phone tomorrow or the day after tomorrow.
i will let you know what has been repaired and if this solved the reboot problem.
today i received my phone back from the repair center.
The repair letter says that the display has being changed because it was not functioning anymore? (but when i sent the phone in the display was working like it should).
And the youtube problem is still there
Im having the same problem! i figure it was the battery overheating...or the rom or even probably a not compatible radio.....try to change all of these and is still restarting when ever it tries to connect to any data or internet usage. Ex. youtube, downloading of files from the internet, Remote Desktop even Microsoft My Phone still restarts.
even when i used to make/receive phone calls it would restart as soon as i picked it up to talk. but for this i had a solution witch as of now is working fine with out a problem.
if anybody else has this problem with the Receiving/making calls this should work.
1. Go to: Start/Settings/Connections
2. is the "TASK" tab choose "Manage Existing Connections"
3. In the "Modem Tab" has for options to choose from, normally is on "Auto", this was the problem. you would want to get it OFF AUTO.
4. Try all the other " voice Stream options Shown" and see witch one works for you without giving problems, and save. Im currently using "wap.voicestream.com." witch is the second option after Auto.
Well i hope this works for you guys if ur having similar problems, its actually work for me. GooD luck! hope this helps.
bitbank said:
I had similar behavior, but it was due to the new ROM release (4/28/10). I loaded the official T-Mobile release date ROM (2/19/10) and the problem went away.
L.B.
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is it possible for me to know where can i get this ROM??
(official T-Mobile release date ROM (2/19/10).
this week i will receive my phone back for the 2th time.
Hopefully they have found the faulty component of the phone.
I will keep you informed
Hi everybody,
i've owned my Lumia 920 for about two months now, and i am (used to be) in love with it. Great hardware, great software, all those issues other people had, with the freezes, the random reboots... i had none. my phone was perfect.
Then i got Portico delivered OTA to my phone last week, and i thought 'great, this is gonna make the phone even better'. i was especially looking forward to the 'keep wifi on when screen is locked' option. I updated my phone (took maybe 20 minutes?), and my brilliant phone was gone. What i'm stuck with since is a collection of all the problems i had been reading about:
random reboots
random freezes needing a soft reset to be usable again
the phone is constantly warm, sometimes really hot, even when i'm not using it
battery life is about half of what it used to be pre-Portico
data connection is constantly dropping, be it 2g, 3g, or lte. if have to switch flight mode on and off again to get a data connection every hour or so
i was playing a game the other day, while charging the phone (original charger and everything) when the phone suddenly died because of an empty battery. so, the phone was using more current than could be supplied by the charger. that never happened, even with the exact same game, before portico
Again, i had none of these issues before the update. Right now i regret having updated to the "bugfixing release" of WP8, because all that did is to introduce all the bugs it was supposed to fix.
Does anybody else experience the same behavior, or maybe have some ideas on what i could do to try and fix them? I didn't do a hard reset yet, i am hoping to fix my issues without wiping the phone.
Thanks in advance for any help or tips
I havent been having the reset problems etc, but I have noticed that since updating, I have had probably half as good battery life. It is really annoying me cos I was so happy that it would last for ages even under heavy use, now it will only make it through the day comfortably with minor use. Im doing a complete discharge, and then recharge and see how that goes. So glad im not having the other problems that people are having though. Actually also disappointed that the camera is still not very sharp. Video is great, stills are average. Why have such lame performance on such a (supposedly) good camera
I haven't had experienced these issues yet. It might be something wrong when update comes OTA.
Only my problem is crackles in the case. I can live with them for now...
I've also been having problems with Portico, I haven't had issues with reboots, but my battery life is terrible. It used to go 15-16 hours on a charge, now I can barely get 7 hours.
Also, weird problem I've been having, when the battery gets too low that the phone automatically shuts itself off...when I plug it in, it takes about an hour to turn back on. It's really worrying me, because I never had this problem before. If anyone else has noticed this, please let me know.
Is there any battery diagnostic for the phone?
Thanks!
So I bought my phone from AT&T just as the new M8 was coming out (got a good deal as a result) and ever since that day its been dependable, efficient, and never lagged a single second.
But then the HTC Sense 6 ROM started to act up, opengl issues, and various bugs that drove me insane! So I switched to CM11, (btw no IR or radio or hardware encoding support on it) and all went well until about 2 weeks ago.
Suddenly my phone is sluggish at times, especially on switching applications, and the battery life went from around 10 hours average usage, to 5... Now its down to 3... Not only that but the phone is HOT!
If I even watch a Twitch stream, or YT video, or play a game, or even navigation, camera, chrome, anything with it (including listening to music), the device gets to 43 degrees C. That is with the device out in the air, passively cooling.
If I leave it on a surface, with the back covered up (like in my pocket, or watching a video in my bed) it will go past 50 C, and climb further! At one point in my car while driving, (was charging and navigating, aux was connected so i could get audio navigation through my speakers) I suddenly realized I had past my exit 5 miles back, and had to stop to check the phone...
The phone was not responding to my wake button presses, nor holding it down, it was not outputting directions, and the red LED light was softly lit (not flashing) so immediately I unconnected the charger, and aux cable. The phone still didn't respond, holding power + vol up soft resetting it worked. But what struck me most was how blooming hot it was! It was NOT in direct sunlight, nor was the display on. It practically burned my hands! I had to look up how to soft reset the phone, using my old LG Nitro HD which is my GPS tracker for my car (nifty setup btw).
Now I had an LG Nitro HD which did this sort of thing 24/7 and I could not STAND that phone, since you had to baby the device every second to keep it cool, otherwise you would need to restart.
I have seen numerous threads online about the HTC One getting toasty, and it has before for me, but NEVER THIS HOT! Also this only JUST started happening (its not related to CM11 since I had a backup of HTC's ROM and it did the same thing (in fact it was even slower x.x)
Now here is my question : is this a normal occurrence for smartphones of this age? I think its 1-2 years old... Its past the warranty I suppose (still have the card, and box btw) Is this something that I just have to deal with?
I have used the phone alot while it was charging, and left it on a charger for a long time after it was fully charged... (i thought newer phones had a disconnect for charging)
What bothers me is how suddenly the phone has become stricken with this... problem. It has only been 2 weeks, and battery life is effectively halved, and I am afraid to even USE navigation anymore (unless I hold the phone up infront of an AC vent, which I did all the way home >.< not a fun task since its a manual!)
Thanks in advance!
I had this issue with my M7 for T-Mobile. I would factory reset it and things would be okay for a while until I logged into all of my common apps and realized it would happen again... Some apps make the phone work harder and a lot more on the M7... The way I fixed this was I removed apps I didn't really use and make sure to not be logged into apps that I don't commonly use... The other thing I did was restart after using any video and audio apps... One more thing was I turned on the power saver option with vibrate and cpu unchecked and my phone started acting better...
Edit: if you have insurance through at&t I would go back to complete stock (get rid of tampered flag and red warranty warning included) and let them know it's freezing up. They should send you a replacement and it may help you out...
OfficialLocdoGg said:
I had this issue with my M7 for T-Mobile. I would factory reset it and things would be okay for a while until I logged into all of my common apps and realized it would happen again... Some apps make the phone work harder and a lot more on the M7... The way I fixed this was I removed apps I didn't really use and make sure you not be logged into apps that I don't commonly use... The other thing I did was restart after using any video and audio apps... One more thing was I turned on the power saver option with vibrate and cpu unchecked and my phone started acting better...
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Yeah actually I just factory resetted the phone, and its absolutely normal now... Furthermore the USB speed is no longer 1mb/s and instead is back up to USB3 speeds!
BTW I did a firmware AND software factory reflash / reset.
Anyone have anything to report yet?
Not a major issue yet!
I got a bad pixel, the I am waiting on to return for. No root, rom, or lollipop..... other than all that, so far so good.
Sent from my ghost white Z3!
Seems a little slow with cellular data at times.
Just random force reboots. I'm sure it's all because of the bloatware and hopefully Lollipop will fix it.
Some times mms message get stuck at unable to download, have to reboot to resolve
Not a single issue, forced reboot, glitch, or lag since day one for me.
Few problems
Stamina mode causing texts to send late or freeze, SMS and MMS.
On stock messaging notification mark as read button doesn't respond, must be tapped twice.
With Hangouts dialer installed and u choose to call from Maps or other apps the default choice doesn't stick, it asks which dialer every time over and over, had to uninstall hangouts dialer very annoying that your choice isn't saved.
Battery takes forever to charge, from 0-100 it took 3 1/2 to 4 hours. That's horrible.
1 freeze where the screen stayed black and could not reboot, had to remove Sim card to fix.
Slow on data at times, not as good signal as Samsung or Motorola.
On YouTube no option for 1080p, 720p is highest, Z2 had 1080 option. If you disagree and before you comment try these out yourself and tell me if you're having the same problems.
I'm a little disappointed in the charging rate as well. I had read a handful of spec sheets that listed this as having something similar to quick charge. Having had the droid turbo and Note 4 I loved this setup. I know I didn't have the same feature verbatim but it did have some kind of fast charge feature mentioned. I thought it might be due to not having the correct cord similar issue with the one M8 but, a msg pops up at 90% on my wifes note 4 charger telling me its incompatible with that charger.
flacco40 said:
1 freeze where the screen stayed black and could not reboot, had to remove Sim card to fix.
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If it freezes again just push the small button in the SIM card area, just bellow the SIM card, will reboot.
When in navigation GPS Icon clogs notification area...Why Verizon why? All other variants put it next to 4g signal and not as a notification. Verizon sure knows how to mess up a good phone, there's no compatibility to Sony PC companion either...Verizon's doing...
Having an issue with a boot loop since Verizon update
I got the update from Verizon, it threw my phone into a boot loop. I let it run for like a half hour with no luck. During my entire ordeal, it would usually only make it to the Sony wave screen. It would make it to the Verizon screen on occasion, but would always loop back to the beginning. I would get two vibrations followed by a red notification light. I figured out the button combination for recovery mode. I tried to boot into Safe Mode. It once again went into a boot loop. I put it back into recovery mode and did a factory reset. It did the reset and went directly into a boot loop again. I ended up doing three factory resets in a row to see if it was an issue with the factory reset process. After three resets and a half hour boot loop, it did fully boot up. I went through the entire setup process, emails, wifi, bt, widgets, apps. During that process, it did a force reboot and went back into a boot loop. I went through the entire process listed above again. Safe Mode and three Factory Resets. I have once again gone through the setup process once again with no force reboot...yet. This could happen at any point any this is getting pretty aggravating. Any suggestions?
Bad unit
I think I had bad hardware on mine. I was experienceing randon screen freezes, that forced reboot. Got it replaced and new one is flawless so far.
Urgent: Stuck
Looks like I'm currently experiencing a problem. I was playing Asphalt 8, and as I was exiting the game, the phone froze. I hold the power button, and it just rings my text message ringtone. I hold the camera shutter, it plays the camera sound, but same screen. I call it, it will play my ringtone but I can't answer it.
With a day's worth of battery life, I can't just wait for it to die. What do I do??
EDIT: So what I had to do with a last resort is access my phone with Google Android Device Manager and erase my phone and factory reset. I hope to never experience this again. If only this was a Samsung, removing the battery and putting it back is the easiest hard reset to do. :\
I believe that there is a button inside the sim compartment that simulates a battery pull.
GigaSPX said:
Looks like I'm currently experiencing a problem. I was playing Asphalt 8, and as I was exiting the game, the phone froze. I hold the power button, and it just rings my text message ringtone. I hold the camera shutter, it plays the camera sound, but same screen. I call it, it will play my ringtone but I can't answer it.
With a day's worth of battery life, I can't just wait for it to die. What do I do??
EDIT: So what I had to do with a last resort is access my phone with Google Android Device Manager and erase my phone and factory reset. I hope to never experience this again. If only this was a Samsung, removing the battery and putting it back is the easiest hard reset to do. :\
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If you would have hit the reset button you probably wouldn't be complaining right now. Learn you device before comparing it to Samsung crap.
jhwookie said:
I believe that there is a button inside the sim compartment that simulates a battery pull.
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thegrants82 said:
If you would have hit the reset button you probably wouldn't be complaining right now. Learn you device before comparing it to Samsung crap.
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Ha, hilarious. We both know what our phones are capable of, but I've never ever knew there was such a handy device.
Ah well, you live and you learn.
JediDru said:
I'm a little disappointed in the charging rate as well. I had read a handful of spec sheets that listed this as having something similar to quick charge. Having had the droid turbo and Note 4 I loved this setup. I know I didn't have the same feature verbatim but it did have some kind of fast charge feature mentioned. I thought it might be due to not having the correct cord similar issue with the one M8 but, a msg pops up at 90% on my wifes note 4 charger telling me its incompatible with that charger.
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Yeah that's my only gripe with this phone. I have no issues. I came from a nexus 5 on ATT. Didn't get ATT in my new house. Glad I made the jump. I charge this phone with my old nexus wireless charger and the thing takes forever to charge.
You're complaining about a limitation of qi charging,not this phone. Compare the output limits of a qi charger and the power block to your phone. If you want the phone to charge faster, it will always be faster with a wire than wireless.
jhwookie said:
You're complaining about a limitation of qi charging,not this phone. Compare the output limits of a qi charger and the power block to your phone. If you want the phone to charge faster, it will always be faster with a wire than wireless.
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Trust me I knew that already. My nexus 5 did the same thing. I just like the wireless charger in my room. Just easier to grab when you grab the phone in mid sleep. Lol
I do agree with the convenience of qi charging. I just didn't want someone to think that qi would do rapid charging of some sort.
Has anyone started or has had issues with the V10 becoming progressively non-responsive?
My wife and I both have the V10, mine being recently replaced due to what looked like memory corruption as icons started showing as grey blocks randomly even after a restore from my pc. Hers is starting to exhibit multiple of the same issues plus more even after a restore from pc:
Not powering on requiring battery pull
No longer accepting double tap to wake/sleep
Icons starting to become grey blocks
slowness to responses
Phone calls are not coming through at times
Verizon has replaced my phone but the fact that hers is starting to show the exact same issues has me wondering if there is a bigger issue to these phones. My new phone has started to show the issues of double tap not responding, there is not an app that is causing wakelock or draining battery. I don't have unusual apps loaded on either phones and have tried going a few days fully stock and it is still exhibiting the issues.
If there is, is there anyway to get Verizon to move us out of these phones if it continues as I'm not going to have a phone that is going to constantly have issues.
after they replace it 3 times you can generally negotiate a different model.
My family's two V10s are starting to show their age. Okay, my wife's crapped out last week so it is definitely aged. The phone got really hot, drained the battery, and kept rebooting. Then it got locked into an eternal bootloop. The only way I got it to boot was to put it in the freezer. I had connected a cable to it and was able to get most of the data off running the cable out of the freezer to a laptop. I still have some other stuff to recover. Hopefully the freezer trick works again.
But now my V10 is having radio issues. It switches between 4G, 3G, and 1x constantly. I'll be in a location that I know has a 4G signal and pull out my phone only to see 1x. The other day it wouldn't find the GPS signal if it was plugged in. Time to backup my data and see if Vz will replace it.
Sad thing is that I declined the insurance coverage. So once my 1 year warranty is up I'll have to buy a new phone. Easy come, easy go.
You can still add insurance to the lines it's never to late. When one customer service rep says no hang up and call again and it doesn't hurt to play stupid and nice. For some reason they do what you ask if they feel smarter then you and I.
Sent from my XPOSED V10
My v10 started running hotter than normal and my battery drain was more. I replaced the old battery with a new one and the problem seems to have gone away. In my case I think the battery was getting too hot and was making the phone run hot and unresponsive.
Kickin' it on my VS990