Changed phone number now I cant make any calls? - HTC Rezound

I just changed my number on my Rezound. I've been on the phone with customer service and they think my SIM card is the reason I cant make any phone calls. He said just take it up to the store and get a new card. With my phone being S-OFF and rooted, will that be a problem? Do I need to unroot?

None of that should affect getting a new SIM card.

carngeX said:
None of that should affect getting a new SIM card.
Click to expand...
Click to collapse
Do they have to have my phone to install the sim card or could they just give it to my gf who is near the store and I could just do it here it home? Would they allow that? This is a pain in the ass.

Just make sure you don't have a boot screen that screams "I'M ROOTED" (pikachu sound) and you should be fine.

Budderz said:
Just make sure you don't have a boot screen that screams "I'M ROOTED" (pikachu sound) and you should be fine.
Click to expand...
Click to collapse
They don't care, I went in asking for a micro sim and I showed them it still works in the rezound
He assured me it wouldn't, I booted it up with it in and once he seen the splash screen show up(I have a snapdragon logo splash) he shut up and said "you probably know more about these phones than me right?"
Sent from my ADR6425LVW using Tapatalk 2

Might not even need a new SIM, try dialing *228 and it will reactivate your phone.

Have you used google voice? After number changes I've had issues with google voice pooping its pants and blocking calls.

scy1192 said:
Might not even need a new SIM, try dialing *228 and it will reactivate your phone.
Click to expand...
Click to collapse
That does not apply to.lte phones
Sent from my ADR6425LVW using Tapatalk 2

Related

Serious Data Problem

So long story short, I opened a new line and swapped my hardware to the new line for the TB on my line. After I left BB, I called Verizon to do the swap. They said they couldn't because my SIM card was programmed for the original line and I had to go back to a VZW to get a new provisioned SIM, which I did. It worked when I left, but since late last night, I have no 4G or 3G. Any ideas what the issue could be?
Oh and when the phone goes into sleep mode and I awaken it, the 4G is lit up and then shortly after, no data.
Breakthecycle2 said:
Oh and when the phone goes into sleep mode and I awaken it, the 4G is lit up and then shortly after, no data.
Click to expand...
Click to collapse
when i first got my phone, the original 4g card wasnt working. turns out is was just bad... they swapped it for a new one and all is well. so i'm assuming u've already tried to reboot and see if that helps. maybe that card is bad as well? hmmm....u should go back to see if they can swap out to another one.
When I was in the store getting mine they were talking about how they'd been having allot of issues activating phone because of the large demand was causing a backup in the switch. There was a guy that walked in about 5 min before me and his would not activate, but then mine activated perfectly. So I guess it was intermittent. Makes me wonder if you got caught up in that backup when you activated the second sim.
-Gilgamesh- said:
When I was in the store getting mine they were talking about how they'd been having allot of issues activating phone because of the large demand was causing a backup in the switch. There was a guy that walked in about 5 min before me and his would not activate, but then mine activated perfectly. So I guess it was intermittent. Makes me wonder if you got caught up in that backup when you activated the second sim.
Click to expand...
Click to collapse
Should I go back?
I would do a battery pull (pretty sure you've already done that) and remove and reseat the sim as well (if you haven't already) and if that doesn't work I'd reach out to Cust Service. May be something easily fixable in the system, save ya the time and gas of driving to the store.
maybe try a *228 and press 1 to program .... just a thought, I hate having to deal with customer service
I could be wrong but I thought *228 did not work with these phones because of the sim card.
Sent from my ADR6400L using Tapatalk
orcsbane13 said:
I could be wrong but I thought *228 did not work with these phones because of the sim card.
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
I'd assume there is some good system in place for phones ordered online and what not.
How did anyone who ordered their phone online activate?
-Gilgamesh- said:
I would do a battery pull (pretty sure you've already done that) and remove and reseat the sim as well (if you haven't already) and if that doesn't work I'd reach out to Cust Service. May be something easily fixable in the system, save ya the time and gas of driving to the store.
Click to expand...
Click to collapse
My 4g would drop off randomly and I just assumed it was my area's LTE working out it's kinks. Then after doing the manual 3g only switch, the data was still randomly dropping off, so I was up to try anything out.
I pulled the battery and reseat the Sim like you said and so far so good...mind explaining that?, lol, doesnt make sense to me.
thanks in advance
Geegolly said:
My 4g would drop off randomly and I just assumed it was my area's LTE working out it's kinks. Then after doing the manual 3g only switch, the data was still randomly dropping off, so I was up to try anything out.
I pulled the battery and reseat the Sim like you said and so far so good...mind explaining that?, lol, doesnt make sense to me.
thanks in advance
Click to expand...
Click to collapse
Improperly seated SIM card? Corrupted memory that a battery pull resets? Good Karma?
-Gilgamesh- said:
When I was in the store getting mine they were talking about how they'd been having allot of issues activating phone because of the large demand was causing a backup in the switch. There was a guy that walked in about 5 min before me and his would not activate, but then mine activated perfectly. So I guess it was intermittent. Makes me wonder if you got caught up in that backup when you activated the second sim.
Click to expand...
Click to collapse
Wow, exact same experience I had yesterday. I went in late, like 5:00 PM. I had to wait a while for someone to actually help me, but once I said what phone I wanted it wasn't more than 20 minutes to get the transaction done.
Do NOT do *228.
I had this same problem today when activating my phone. Just call Verizon and they will walk you through getting it activated correctly.
Ironically, on my way to VZW it suddenly started working. LOL. "clog" in the system? I don't know, but it's fast as hell!
I don't have 4G in my area yet but I got the TB anyway. I love it. But the 3G does the same thing, just keeps dropping out.
This keeps happening to me also. Its very Frustrating. What the number to VZW Customer Service?
hotdawwgman said:
This keeps happening to me also. Its very Frustrating. What the number to VZW Customer Service?
Click to expand...
Click to collapse
Nevermind lol
Sent from my Ginger Tazz using XDA App
Just so you know, *228 & *22899 do not work on the tbolt due to sim card. You cannot activate or update that way..
Jrocker23 said:
Just so you know, *228 & *22899 do not work on the tbolt due to sim card. You cannot activate or update that way..
Click to expand...
Click to collapse
doesnt it still update the other radio? not everything uses lte.
No need for *228 because the sim card now is provisioned with auto PRL for when the phone does enter 3G service
DO NOT EVER ESN SWAP THE PHONE TO A NON 4G
Just like mentioned initially, the sim card and phone are designed for 4G lines only so swapping back to your old 3G device or onto another line is a bad idea.
If your trying to do an alternative upgrade and the store your at is full of morons, ask them if they could possibly do a Customer Provided Equipment Upgrade and then then ring out the phone in their point of sale system with the contract you have signed.
Until VZ Corporate figures out another way to do alternative upgrades, this is the only method I have found to get around this
Yes in many cases (including me) we have found it to take a while for 3G or 4G to stay on. Give it time. dial #832 to prove your phone can make calls and receive text messages. anywhere from 10 to some cases an hour before the phone is in full lock.
If your still having a problem go out for a walk or drive, heard switching between towers can help push the process.
I had the exact same problem as the OP, to fix it Verizon made me go back to best buy, you have to get the phone exchanged for a new one and then they have to call in to setup the new untouched TB on the line you want it on. Believe me it took 3 hours for them to finally fix it, and that's what did it.
Sent from my ADR6400L using XDA Premium App

Setup new SIM card

Hey..i got new 4g SIM cards with my phone and they are not set up. Do i need to ATT them or is there a way to set up myself. I've used search..and don't get any good results.
Thank you peeps.
Mam....You may feel a just a little discomfort.
call AT&T.
Pretty sure you need to have AT&T set up the SIM cards for you, don't think there is a way around that...
Jambajews said:
Pretty sure you need to have AT&T set up the SIM cards for you, don't think there is a way around that...
Click to expand...
Click to collapse
Thank you for fast response.
Then bring both GS2s in to store? I was on gophone ..then went straight ATT ... They sent cards with phones and i never used them..just slid in gophone ones...come to find...im not 4g. ATT Customer Serv..said old ones 3g..... Guess i screwed the pooch
Mam....You may feel a just a little discomfort.
Optician said:
Thank you for fast response.
Then bring both GS2s in to store? I was on gophone ..then went straight ATT ... They sent cards with phones and i never used them..just slid in gophone ones...come to find...im not 4g. ATT Customer Serv..said old ones 3g..... Guess i screwed the pooch
Mam....You may feel a just a little discomfort.
Click to expand...
Click to collapse
Yup, just bring your phone and the SIM you want to activate down to the AT&T store, they should be able to help ya out
AT&T online
All I know is when I got a new sim card and phone from AT&T I went online to my account and set it up from there. If theres multiple numbers on the account click the one you want to upgrade and see if takes you automatically to the setup screen. I cant remember how I got there, but if that dont wont type in "activate new sim card" or "activate phone" in the search questions area. Sign in first though.
actually, pop the new sim cards in your phone and from another phone dial
1-866-499-8008
press 1
punch in your number, it should automatically activate
Pirateghost said:
actually, pop the new sim cards in your phone and from another phone dial
1-866-499-8008
press 1
punch in your number, it should automatically activate
Click to expand...
Click to collapse
Oh **** really? Yea.. ATT told me they had to do bla bla bla... Very cool . What good apn settings?
Guys..... Thank you!!!!!
Mam....You may feel a just a little discomfort.
Pirateghost said:
actually, pop the new sim cards in your phone and from another phone dial
1-866-499-8008
press 1
punch in your number, it should automatically activate
Click to expand...
Click to collapse
Oh.... And pirate ....love your Rom.
Mam....You may feel a just a little discomfort.

Reactivating 3g device permanently disables LTE SIM card

Upon receiving my Rezound last week, I turned it on to tinker not knowing that the phone would automatically dial activation on its own. Not wanting to use my Rezound until I had familiarized myself with what steps it took to unlock/root/customize, I reactivated my DINC.
When I finally got my Rezound to where I wanted it to be, sans Verizon bloatware and new ROM, I tried to reactivate with the *22899 method. The call would go through, you would hear that annoying “programming” music for a split second, then the phone would drop the call and a message would pop up saying "Phone Activation: A Verizon wireless SIM card has activated your service and updated your phone's roaming capabilities." However, this did not work. So next I tried activation through the Verizon Website, which also did not work.
Finally I called customer support and Mike informed me that I would need to get a new SIM card from a store, which I did. FYI, you do have to dial *22899 the first time a card is used but not after, ie. changing to a new 4g Phone. Rezound is good to go. Hope this saves people a week of problems!
TL;DR Reactivating a 3g device permanently disables your LTE SIM card, and you will have to get a new one.
thelunchboxosu said:
Upon receiving my Rezound last week, I turned it on to tinker not knowing that the phone would automatically dial activation on its own. Not wanting to use my Rezound until I had familiarized myself with what steps it took to unlock/root/customize, I reactivated my DINC.
When I finally got my Rezound to where I wanted it to be, sans Verizon bloatware and new ROM, I tried to reactivate with the *22899 method. The call would go through, you would hear that annoying “programming” music for a split second, then the phone would drop the call and a message would pop up saying "Phone Activation: A Verizon wireless SIM card has activated your service and updated your phone's roaming capabilities." However, this did not work. So next I tried activation through the Verizon Website, which also did not work.
Finally I called customer support and Mike informed me that I would need to get a new SIM card from a store, which I did. FYI, you do have to dial *22899 the first time a card is used but not after, ie. changing to a new 4g Phone. Rezound is good to go. Hope this saves people a week of problems!
TL;DR Reactivating a 3g device permanently disables your LTE SIM card, and you will have to get a new one.
Click to expand...
Click to collapse
Just to debunk this mis-information before it spreads, doing *228xx does nothing whatsoever on a 4G LTE device at this point, except play the music and then not work. The only reason yours didn't work is because your SIM card was retired. The SIMOTA process implies its own internal push method to activate and whoever told you that was reaching to impress you with some BS. I seem to hear this rumor from time to time for whatever reason. I'm not sure where that mis-information comes from but ignore it.
The only thing that ever needs to be done to activate a 4G device is:
1. Add new SIM card to account.
2. Power on.
3. Ensure data is turned on.
4. If it doesn't go through, repeat step 2 until it activates.
^ This.... confirmed.
Just do a google of "*228 is not for lte" and you will find hundreds of postings saying the same thing. *228xx does not work for LTE phones on Verizon.
When I got my Rezound (showed up at work) I didn't have time to properly move over to it yet, so I pulled the SIM card so I could "play" with it until I got home and had time to properly set it up.
When I inserted it, it didn't switch over properly, called support and they reactivated it without any issues.
Could someone give a step by step process of going from Rezound to an older non-sim card phone and back?
I was going to switch back to another phone temporarily while I unlocked my Rezound. I never got around to it yet, but am curious how to deactivate the Rezound, switch and then go back to Rezound. I remember when I picked up the Rezound, I powered off my old phone, and when I turned on the Rezound it automatically activated. Never had a phone with a sim before, so don't know the process.
From what I've gathered, the steps would be:
1: Power down and remove sim from Rezound.
2: Activate older phone
3: Mess with Rezound and get it set up
4: Power down old phone
5: Insert sim back to Rezound and power on. Phone should automatically activate.
Am I correct?
PhantomApollyon said:
Just to debunk this mis-information before it spreads, doing *228xx does nothing whatsoever on a 4G LTE device at this point, except play the music and then not work. The only reason yours didn't work is because your SIM card was retired. The SIMOTA process implies its own internal push method to activate and whoever told you that was reaching to impress you with some BS. I seem to hear this rumor from time to time for whatever reason. I'm not sure where that mis-information comes from but ignore it.
The only thing that ever needs to be done to activate a 4G device is:
1. Add new SIM card to account.
2. Power on.
3. Ensure data is turned on.
4. If it doesn't go through, repeat step 2 until it activates.
Click to expand...
Click to collapse
When I got the new SIM card yesterday, I could not make calls until I *228xx. I had even powered down and restarted, this was the only thing that did it for me to be able to call out. Lol, maybe I'm crazy, but I watched it with my own 2 eyes... AGAIN, this was only because it had to initially activate the card. After that, you should be able to just switch.
EDIT: I called Verizon and they said that it most likely was just a coincidence that it happened to go through after doing *228xx and that it just needed more time to connect to the network. So, I am wrong in thinking that this was what made my call go through. Props to Phantom!
Once you de-activate your sim it burns it and you have to get a new one... You're best off just not switching back to a 3g device...
Sent from my ADR6425LVW using XDA
Tag798 said:
Once you de-activate your sim it burns it and you have to get a new one... You're best off just not switching back to a 3g device...
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
You are correct. You will have to get a new SIM card at the store if you go back to 3g and want to go back 4g.
Also, Phantom, the only reason I argued any of this, was that when I turned on the Rezound last week for the first time, I swear (but could me mistaken) it autodialed *22899, no one told me to do this. This was my first 4g phone/SIM and I assumed this was what needed to be done.
thelunchboxosu said:
Also, Phantom, the only reason I argued any of this, was that when I turned on the Rezound last week for the first time, I swear (but could me mistaken) it autodialed *22899, no one told me to do this. This was my first 4g phone/SIM and I assumed this was what needed to be done.
Click to expand...
Click to collapse
I've seen the phones do it by mistake so I bet it wasn't your imagination, no worries...just didn't want people running around doing that to try to activate their phones
PhantomApollyon said:
I've seen the phones do it by mistake so I bet it wasn't your imagination, no worries...just didn't want people running around doing that to try to activate their phones
Click to expand...
Click to collapse
Let's make out
Tag798 said:
Once you de-activate your sim it burns it and you have to get a new one... You're best off just not switching back to a 3g device...
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
thelunchboxosu said:
You are correct. You will have to get a new SIM card at the store if you go back to 3g and want to go back 4g.
Click to expand...
Click to collapse
You can activate your 3g device without deactivating your 4G sim. Just call Verizon customer service to switch back to 4G device. Sometimes when you call it takes less than 30 seconds, sometimes 5 minutes-depends on who you get.
Sent from my ADR6425LVW using xda premium
1heffer said:
You can activate your 3g device without deactivating your 4G sim. Just call Verizon customer service to switch back to 4G device. Sometimes when you call it takes less than 30 seconds, sometimes 5 minutes-depends on who you get.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
The system is programmed to automatically retire a 4G LTE SIM card when you deactivate it for any reason at any time. Anything other than that is purely an anomaly.
They lied to you. I definitely activated my Dinc after using my Rezound for some time and reactivated the Rezound without replacing the Sim card. I did this to test the Dinc after putting it back to stock at the guys request that bought it.
drynyks said:
They lied to you. I definitely activated my Dinc after using my Rezound for some time and reactivated the Rezound without replacing the Sim card. I did this to test the Dinc after putting it back to stock at the guys request that bought it.
Click to expand...
Click to collapse
the only way that happened was if the system failed to work as intended
---------- Post added at 08:35 AM ---------- Previous post was at 08:24 AM ----------
this thread really needs to be locked/closed before people get misinformed further
PhantomApollyon said:
the only way that happened was if the system failed to work as intended
---------- Post added at 08:35 AM ---------- Previous post was at 08:24 AM ----------
this thread really needs to be locked/closed before people get misinformed further
Click to expand...
Click to collapse
What misinformation are you referring to? 100% my sim was not retired. 100% I deactivated and reactivated without a new sim. The misinformation as far as I am concerned and with my personal experience is in the subject of the post. Also since this came up I was on the phone with Verizon this morning for other reasons with an agent that was claiming 13years with the company and I asked him about this scenario. According to him it doesn't retire your sim. I have another Rezound in the family and for kicks I'll try to do it again tonight. Working as intended or not I wanted to report my experience. I am curious have you even tried this yourself?
drynyks said:
What misinformation are you referring to? 100% my sim was not retired. 100% I deactivated and reactivated without a new sim. The misinformation as far as I am concerned and with my personal experience is in the subject of the post. Also since this came up I was on the phone with Verizon this morning for other reasons with an agent that was claiming 13years with the company and I asked him about this scenario. According to him it doesn't retire your sim. I have another Rezound in the family and for kicks I'll try to do it again tonight. Working as intended or not I wanted to report my experience. I am curious have you even tried this yourself?
Click to expand...
Click to collapse
Considering the job I have, yea, I "try it" probably 15-50 times a day and I have seen 1 occasion where a 4G SIM didn't retire as it was intended to.
I think you may be misunderstanding the entire situation though. We are talking about when you have a 4G phone active on your number(123-456-7899)and then you activate a 3G phone on your same number(123-456-7899), in that case it retires your 4G SIM card. If you then want to re-activate your 4G device, you need a new 4G SIM card.
PhantomApollyon said:
Considering the job I have, yea, I "try it" probably 15-50 times a day and I have seen 1 occasion where a 4G SIM didn't retire as it was intended to.
Click to expand...
Click to collapse
Ok well now you know of 2. If you know it won't work why do you try 15-50 times a day? Wouldn't you just tell them it doesn't work?
PhantomApollyon said:
I think you may be misunderstanding the entire situation though. We are talking about when you have a 4G phone active on your number(123-456-7899)and then you activate a 3G phone on your same number(123-456-7899), in that case it retires your 4G SIM card. If you then want to re-activate your 4G device, you need a new 4G SIM card.
Click to expand...
Click to collapse
No like I say I went from 4G Rezound > 3G Incredible > Back to 4G Rezound. Just for you I am going to try again tonight =) 2 completely different phones. We have another Rezound.
drynyks said:
Ok well now you know of 2. If you know it won't work why do you try 15-50 times a day? Wouldn't you just tell them it doesn't work?
No like I say I went from 4G Rezound > 3G Incredible > Back to 4G Rezound. Just for you I am going to try again tonight =) 2 completely different phones. We have another Rezound.
Click to expand...
Click to collapse
I meant that facetiously which is why I put it in quotes. I work for big Red and I do swaps all day and watch it retire the SIM cards like it's supposed to. But sure...go for it. Call Verizon and transfer your number to your incredible(3G), program it and hang up. Then call back and have them try to activate the rezound(4G) again on that same phone number.
PhantomApollyon said:
I meant that facetiously which is why I put it in quotes. I work for big Red and I do swaps all day and watch it retire the SIM cards like it's supposed to. But sure...go for it. Call Verizon and transfer your number to your incredible(3G), program it and hang up. Then call back and have them try to activate the rezound(4G) again on that same phone number.
Click to expand...
Click to collapse
I have done this at least a dozen times.
1. Rezound is active-4g
2. Power down Rezound
3. Activate Incredible and use for a few hours
4. Power down incredible
5. Call *611 from rezound-activate
6. Done
Sent from my ADR6425LVW using xda premium
PhantomApollyon said:
The system is programmed to automatically retire a 4G LTE SIM card when you deactivate it for any reason at any time. Anything other than that is purely an anomaly.
Click to expand...
Click to collapse
Activating a 3g device on your line isn't deactivating anything. If you *actually deactivate* the SIM, then yes, it is useless. As explained twice by Verizon customer service reps.
Sent from my ADR6425LVW using xda premium

Anybody else coming from the iPhone 5?

I'm having trouble activating my S4, and really don't want to call but it looks like I'm going to have to. Putting in the SIM and turning the phone on isn't activating. I tried calling in and using the automated system and still no luck. Is it just because I'm coming from the iPhone 5 SIM to this new SIM?
v3rn said:
I'm having trouble activating my S4, and really don't want to call but it looks like I'm going to have to. Putting in the SIM and turning the phone on isn't activating. I tried calling in and using the automated system and still no luck. Is it just because I'm coming from the iPhone 5 SIM to this new SIM?
Click to expand...
Click to collapse
are you using the sim from the iphone or the one that came with the phone? If you are using the one that came with the phone you need to activate the SIM card first by dialing the number on the booklet they gave you. after that put it into the phone, turn the phone on and the phone will activate for service.
There is no number in the booklet to call, just refers to the activate process on the website (http://www.verizonwireless.com/activatemydevice/). Which then tells me to call 877-807-4646 and follow the prompts to activate my order, which I also completed. And then it tells me to insert the SIM and turn on device. But it will not activate.
v3rn said:
There is no number in the booklet to call, just refers to the activate process on the website (http://www.verizonwireless.com/activatemydevice/). Which then tells me to call 877-807-4646 and follow the prompts to activate my order, which I also completed. And then it tells me to insert the SIM and turn on device. But it will not activate.
Click to expand...
Click to collapse
yea (877) 807-4646 is the number u have to dial to activate the sim card then the phone should be ready to be activated. if not, i'd definitely call verizon
v3rn said:
I'm having trouble activating my S4, and really don't want to call but it looks like I'm going to have to. Putting in the SIM and turning the phone on isn't activating. I tried calling in and using the automated system and still no luck. Is it just because I'm coming from the iPhone 5 SIM to this new SIM?
Click to expand...
Click to collapse
the iphone5 causes so many unnecessary jam ups for customers. apple uses a nano sim and every other device uses a micro sim. just call that activation number and if the order does not activate just stay on the line and someone from tech support will help you out.
Ended up calling tech support. Guy was an idiot though, didn't even know the iPhone 5 used a different SIM. We got it straightened out though, but he had no idea what the hold up was.
i had issues from my iphone 5.. had to call em
slackwaresupport said:
i had issues from my iphone 5.. had to call em
Click to expand...
Click to collapse
Same hear had to call
Sent from my SCH-I545 using xda premium

AOSP tried to *228, failed and lost LTE

As the title says I tried to reprogram my phone to see if it might pick up new towers with *228 while on an AOSP rom, the message said it was unable to program the phone and now it will only connect with 3G. I figured I could flash a TW rom and reprogram it there, however the TW just pops up a quick message saying the SIM is programmed without actually placing a call.
Is there any way to restore LTE once lost in this fashion? I've googled but couldnt find anything, I even reverted to stock in Odin hoping it would reprogram at boot but it did not solve anything.
zodduska said:
As the title says I tried to reprogram my phone to see if it might pick up new towers with *228 while on an AOSP rom, the message said it was unable to program the phone and now it will only connect with 3G. I figured I could flash a TW rom and reprogram it there, however the TW just pops up a quick message saying the SIM is programmed without actually placing a call.
Is there any way to restore LTE once lost in this fashion? I've googled but couldnt find anything, I even reverted to stock in Odin hoping it would reprogram at boot but it did not solve anything.
Click to expand...
Click to collapse
You're never supposed to dial *228 from a LTE phone, it screws up your SIM card. The only way I have seen the problem fixed is to get a new SIM card by either going to a store or calling 611 and getting them to send it to you.
The correct way to force it to update, instead of calling *228, is to power down the phone, pull the SIM out, power on the phone, let it sit for 5 minutes, power it off and reinsert the SIM, and boot back up. Thats what works now with LTE SIMs.
I dont know if your SIM can be fixed or you will have to get a new one before LTE will work again but every time I have seen this happen the person always had to replace the SIM.
Sent from my SCH-I605 using XDA Premium HD app
As stated above, you never use the *228 function to update an LTE device. A new sim is the solution.
Thanks guys, replacement sim is on its way.
How does one activate a new sim?
Sent from my SCH-I605 using Tapatalk 2
Tornlogic said:
How does one activate a new sim?
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
I take it you mean a completely new SIM card, if the SIM card has already been used (like in your old phone) and you want to use it then just insert it into the phone. If its a SIM card thats already been used and you want to switch it to a new num ber you're **** out of luck. VZW only activates each SIM once and cannot, or will not, switch it to a different number.
If it is a completely new SIM card the call VZW and tell them you need to activate a new SIM and give them the info they need, which is usually just the number on the SIM card, and once they finish with it just pop it in your phone.
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shangrila500 said:
I take it you mean a completely new SIM card, if the SIM card has already been used (like in your old phone) and you want to use it then just insert it into the phone. If its a SIM card thats already been used and you want to switch it to a new num ber you're **** out of luck. VZW only activates each SIM once and cannot, or will not, switch it to a different number.
If it is a completely new SIM card the call VZW and tell them you need to activate a new SIM and give them the info they need, which is usually just the number on the SIM card, and once they finish with it just pop it in your phone.
Sent from my SCH-I605 using XDA Premium HD app
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The last option can be done just by logging into your account on their site and entering the info yourself, as well.
Perfect, thanks.. Yea, is new, as in never used
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Str0ntium said:
The last option can be done just by logging into your account on their site and entering the info yourself, as well.
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Yup. Tis how I do it.
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Str0ntium said:
The last option can be done just by logging into your account on their site and entering the info yourself, as well.
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Nice, I didn't know that.
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