Hey guys well i am having problem with my galaxy s3 after the 2nd update.
The problem is that whenever i receive a call the cell rings but the screen remains black .. So i touch the unlock bottom unlock the screen ...... And after the screen gets unlocked it shows a messgae
UNFORTUNATELY THE PROCESS COM.ANDROID.PHONE HAS STOPPED..
I MEAN WTF ??
and the call cuts by itself and it also doesnt shows in the call log to cheak whoz call was that ...
I factory reseted the device twice ..... One time i didnt installed anything on the device ... To cheak wheather it is a app who is responsible for this problem but nothing still it was showing that problem
please help !!!!!!!!!
And does any1 have the same issue ?????
i found some other guys have the same issue ...
http://code.google.com/p/android/issues/detail?id=34929
cheak it out [email protected]!!
What firmware ???
jje
JJEgan said:
What firmware ???
jje
Click to expand...
Click to collapse
you mean my android version well ofcourse it is 4.0.4
and if you are asking for rom or smething or some1 is going to ask it later ... i have not installed any rom on it .. its the custom one ..
Firmware version not Android version .
jje
Hi I had the same problem, the fix for me was to stop syncing contacts with Facebook or any other 3 party app, I only sync my contacts with Gmail and Exhange servers. Once all the links with Facebook and some other 3 party app I had was gone from my contacts list all was well.
Hope it helps you, cause a phone without a phone is no phone
slinkyinc72 said:
Hi I had the same problem, the fix for me was to stop syncing contacts with Facebook or any other 3 party app, I only sync my contacts with Gmail and Exhange servers. Once all the links with Facebook and some other 3 party app I had was gone from my contacts list all was well.
Hope it helps you, cause a phone without a phone is no phone
Click to expand...
Click to collapse
well thanks man but still i have the same problem ......... and does your ui craches ofter ...
because after the update my ui crashes sometimes ... and calling problem is there always ....
man i regret buying galaxy s3 i should have waited for iphone 5 ...
kevinpunk said:
well thanks man but still i have the same problem ......... and does your ui craches ofter ...
because after the update my ui crashes sometimes ... and calling problem is there always ....
man i regret buying galaxy s3 i should have waited for iphone 5 ...
Click to expand...
Click to collapse
No my UI dosent crash, so maybe its another problem you got. My Firmware version is IMM76D.I9300XXBLFB. I have done the update no trouble there for me.
But i had to stop syncing contacts with everything else then google contacts I had to manual go in my contacts list and de-link everything so all my contacts was only on google account. No cross-linkling in any of my contacts, and no PhotoSynk from Facebook of any sort.
I couldent wait for the Iphone 5, had a 4. Let´s hope it will work out for us Appel defecters
Mine keeps freezing up while surfing the net and the window says "unfortunately the process com.google.process.gapps has stopped working" then I hit the ok button and then it goes back to normal. But the annoying freeze-ups keep happening on a frequent basis. And, I just took one back for doing the same thing!:silly:
same issue here
it happens when my wife calls me, when i call my wife. i guess the reason might be because i linked her to facebook, linkedIN and 2 google accounts.
happened only since todays android/samsung firmware update.
have now unlinked her facebook and linkedIN and will see if that helps
I had this problem too and my solution was to take off all syncs from contacts and more importantly: remove birthdays from contacts!
Weird bug indeed.
Same here. The process crashes when recieving a call from a friend. Tried removing some contact info. Just got to wait and see I guess.
I got the same problem when i updated Facebook contact sync app, it now sync pictures in 720x720, and that makes this happend.
Change facebook contactpics to smaller then 720x720 and problem is gone.
I've tried a whole bunch of things and think I've narrowed it down on my S3. Note, in my case, I used TitaniumBackup to move over my apps/data from my old phone to my new, so if you haven't done that, then the info below will not be relevant to you.
First, I tried de-activating sync (FB and Google) and then actually removed the accounts. No difference.
I also wiped Davlik (No ROM + Root is what I have). No difference.
Cleared settings for the Phone. No difference.
What I realized is that I did a Titanium Backup on my old phone (HTC Evo 4G w/ CM7.2) and copied it over to my new phone. It's this restore that's hosing things. There must be a library that's copied over as part of the process that's hosing things.
I have reinstalled the app and didn't select the sync birthdays option this time.
Already received an incoming call from a facebook friend and phone didn't crashed.
Oh man, tha'ts a BIG problem! Many people with this annoying problem. I had this issue, and now I disabled status and birthday sync and changed the size of the pics to 520x520... fingers crossed!
Related
Okey so I have a new atrix I got 5 days ago from the warranty center. Its running the gingerbread 2.3.4. My problem here is that my facebook doesnt sync into my contacts ( I only see contacts from other accounts ) It also doesnt sync with my gallery ( when I go to my gallery homepage its suppose to show the pics uploaded by my friends on facebook ) I have tried turning the device on and off / Removing the battery / Resetting my phone to factory setting (X4) / Making a new MotoBlur account / Also took the phone back to the warranty center and I tried it on a new phone and still no results. Does anyone know what might be causing this?
Izobonnki said:
Okey so I have a new atrix I got 5 days ago from the warranty center. Its running the gingerbread 2.3.4. My problem here is that my facebook doesnt sync into my contacts
Click to expand...
Click to collapse
As far as I know, Google disabled the syncing of Facebook pics to contacts because their tiff about private data.
Rantatron said:
As far as I know, Google disabled the syncing of Facebook pics to contacts because their tiff about private data.
Click to expand...
Click to collapse
Right I read the same thing. I also heard that Google told fb they would have to write the code (for pic syncing) into their own app just like everyone else has to do. No more free ride for facebook now that Google has a competitor. Hopefully fb does add the feature into their app in the future.
So my problem is simple.
When I upgraded to latest official ICS ROM (I had to use Odin) I have this connection error in the stock e-mail client.
I'm using an Exchange 2010 server, I've removed account, and added it again, it did sync and retrieve new e-mail for about an hour, but suddenly it stopped working. It keeps coming back with the connection error...
Can any-one please help me?
SparkyRih said:
So my problem is simple.
When I upgraded to latest official ICS ROM (I had to use Odin) I have this connection error in the stock e-mail client.
I'm using an Exchange 2010 server, I've removed account, and added it again, it did sync and retrieve new e-mail for about an hour, but suddenly it stopped working. It keeps coming back with the connection error...
Can any-one please help me?
Click to expand...
Click to collapse
clear data and reboot then set ur email.
MyLifeRocks10 said:
clear data and reboot then set ur email.
Click to expand...
Click to collapse
By clearing data you mean removing the exchange account right?
SparkyRih said:
By clearing data you mean removing the exchange account right?
Click to expand...
Click to collapse
yes but u don't have to remove it manually goto manage apps select the app and clear data and reboot . also try to do same in email app.
MyLifeRocks10 said:
yes but u don't have to remove it manually goto manage apps select the app and clear data and reboot . also try to do same in email app.
Click to expand...
Click to collapse
Ok,
It's already done syncing... yesterday (when the trouble started) it synced very slowly.. Let's see if it stays like this now...
hi,
have the same problem.
tried what you suggested, it ectually cleared the account and i had to re-enter and reset it up.
did not work, it synced some emails and then stopped with connection error
i use exchange 2003, samsung galaxy s2 ics 4.0.3
any suggestions ?
thank you
addition:
--------
bow, after a few hours it did sync, VERY slow and when reading the mail the sync back to mark as read either not done or will also take hours...
where is the problem ?
i can avoid thinking of going back to 2.3.6 as this version really sucks.. it has so many problems.
same here
Hello,
Same problem here, on Android 2.3.3 no exchange sync problem, after update ti 4.0.3 connection error ...
Samsung Galaxy S II (Black) - Android 4.0.3
So I haven't had any problems since my last post until now :S
About an hour ago it synced an SMS messages over 3G, when I came home, I received an e-mail on my Outlook client and tablet at the same time, so I kept looking to my Galaxy.... nothing!
It's not my exchange server (2010 SP2), everything, including my tablet on android 4.03 using the ASUS client work perfectly fine...
Using POP3 or IMAP is not an option, even not as a temp workaround... I really need the activesync :S
it's a "known" defect affecting some Exchange accounts (f.e. google mail's ActiveSync): http://forum.xda-developers.com/showthread.php?t=1545986
there are some people that claim they could get it to work by changing some settings, but that only helps for some exchange servers. the ASOP 4.0.4 exchange service & mail client seems to work tho.
heldchen said:
it's a "known" defect affecting some Exchange accounts (f.e. google mail's ActiveSync): http://forum.xda-developers.com/showthread.php?t=1545986
there are some people that claim they could get it to work by changing some settings, but that only helps for some exchange servers. the ASOP 4.0.4 exchange service & mail client seems to work tho.
Click to expand...
Click to collapse
The last post on page 10 of that topic seems like a working solution... To bad i don't have the time to root my phone and try it atm...
So replacing the e-mail and exchange apk's made it even worse for me... now I can't even start the mail app anymore
Issues with Exchange and other syncing with ICS
After reading lots of post and trying to resolve issues I believe I have resolved my issues using pop & Exchange accounts.
Try the following:
1. Edit every email account to the lowest retrevial size for emails.
and leave whatever email accounts you have setup as is.
2. Turn your phone off, do not restart.
3. Hold down the home button and press the power on button, keeping the button held down until you are at the full menu screen or pin code for your sim.
4. The if phone doesnt refresh, go to email settings and refresh each individual email account. Mine did automatically.
Hope this helps all the poor suckers out there that have spent hours on their phone trying to resolve issues rather than being the guinea pigs Samsung has made of us!
Good luck & god bless.
Liz
This doesn't work either...
Samsung has to fix this very soon... Some people try to use this thing for business, and the exchange feature is one of the most important features imo... I have to have a fix soon becaus this is soo ... annoying
I guess I have a good temporary fix, by setting the retrieval size to headers only it seems to work fine....
I am having same problem on galaxy s2. Recently upgraded to 4.0.3.
It syncs sometimes with exchange 2010 but most of the times it gives error as
'Connection error '. I have tried everything that you guys suggested. Nothing seems to work.
please help!!
Hope it help to solve
Changing the maximum email size to '100KB' from 'All' also solved my problem.
It Solves the problem for some time. When I reduced to size to Minimum, it worked for 3-4 days just fine. Altough 'Connection Error' Again started coming.
It stayed like that for couple of more days and exchange started working again.
Just to make it clear, our exchange is working fine since all others are getting updates.
Really strange!!!
Email client started working
Hi guys.
I updated to 4.0.4 on my skyrocket yesterday and faced this issue till today morning. Just while being in the email app.. go to the settings of FONT. It has not been selected and hence we do not see our mails.
Select any size.. and voila the mail appears.
Hello all,
I've searched the forum, but posts either have not been answered or the solutions are not helping.
The issue here is that when I turn on the device, go to contacts and they are all there. After some time, may be 5-10 mins, someone calls me or texts or I go to contacts myself, there are no names stored, except for the device owner (me).
What I have tried to do:
- restart the device to see contacts (yes, that helps, but I don't want to restart my device everytime I want to make a call or receive a text message)
- from settings>applications>all tab>contacts => close application and clear cache buttons (not sure how they are in English), go to contacts app choose account which do I want to sync from, in my case its Google only, press sync contacts and voila, they are there. However, for only a few minutes again. If you repeat syncing without closing program and clearing cache, then it will not help.
- filter - doesn't help. Either Google option has many suboptions but no contacts or Google option is there but no sublists (i.e. all contacts, family, friends etc.)
- all my contacts ARE in Google account, which I can see via google.com/contacts - so this isn't the problem.
- device sometimes doesn't want to sync. it does not say it has not been synced, but I can see that the "Last time" it was synced was when it really synced contacts that I could see them, but not just now.
I do not want to use any "aftermarket" apps to view contacts, as I want my device to be as stock as possible.
The first day I bought PadFone 2 it advised me to upgrade to 4.1.1 Android, which I did, so I don't know whether it did work before.
Hope someone can help.
Sincerely,
Problem solved:
Uninstall your whatsapp messenger and the problem should be resolved on your padfone 2.
The problem is the conflict of address books of your native contacts app and of whatsapp contacts. They seem to be stored in the same directory.
Click to expand...
Click to collapse
Now need to wait for whatsapp update.
Anyone?
Dear Helpful forum! Please help
Whatsapp
Do you use whatsapp? When i installed whatsapp it did exactly same to my padfone 2. When i uninstalled it the problem disappeared. Hope this helps.
without whatsapp (
greeferd said:
Do you use whatsapp? When i installed whatsapp it did exactly same to my padfone 2. When i uninstalled it the problem disappeared. Hope this helps.
Click to expand...
Click to collapse
I wanna use whatsapp. Its really pity (( how solve it?
tonyhunglow said:
I wanna use whatsapp. Its really pity (( how solve it?
Click to expand...
Click to collapse
You can use Kik messenger instead.
Indeed theproblem was caused by whatsapp messenger conflict. At least thats what asus support told me. So we now need to wait for whatsapp to solve this problem. Whatsapp dev team, can you hear me?
tim8ska said:
Indeed theproblem was caused by whatsapp messenger conflict. At least thats what asus support told me. So we now need to wait for whatsapp to solve this problem. Whatsapp dev team, can you hear me?
Click to expand...
Click to collapse
There are also something else that causes problem. It happens to me again and I'm not sure what it is. Maybe Friendcaster or BuddyBuzz.
greeferd said:
There are also something else that causes problem. It happens to me again and I'm not sure what it is. Maybe Friendcaster or BuddyBuzz.
Click to expand...
Click to collapse
Not sure, as i do not have accounts assigned to these apps. Try removing your account info from buddybuz, then friendcaster. I dont think its buddybuzs problem, as it is a native app.
Anyone knows how to right a support request to whatsapp? No one seems to read their e-mail or twitter.
Uninstalled Whatsapp..still not working
Hey guys, I have uninstalled my Whatsapp, but it seems like the problem is still not solved. Have you guys had any luck with getting your contacts to work after uninstalling Whtasapp?
Perhaps its because I downloaded Kakao talk? it sucks anyways, because I am in a distance relationship (different countries) and we need to be able to keep contact either through Whatsapp or similar apps... if this will be a problem, then we will have a problem.
are you guys sure that this doesnt have anything to do with android it self?
Same for me here!!
greeferd said:
There are also something else that causes problem. It happens to me again and I'm not sure what it is. Maybe Friendcaster or BuddyBuzz.
Click to expand...
Click to collapse
Yes, this still continues to haunt my Padfone2! I´ve uninstalled WhatsApp Messenger and Everything worked nicely for about 10 minutes an then the error showd up again, this time with "FC" of Contacts.
I also have some other applications that tries to put in data in my Contacts and its:
- LinkedIn
- FB
- Skype
And I Think all of them ask "you" to sync with your Contacts - it might be some of those as well? I´ll have a go and uninstall them and then see what happends.
// Zeb
What I finally did was that I did a factory reset on the Padfone 2 and then started with installing WhatsApp first together with FB, Linkedin and Twitter (did not let FB, Linkedn and Twitter sync with my Contacts).
Then I connected to my Exchange 2010 at work and then finally everything was working smooth again.
Regards Zeb
sebzan said:
What I finally did was that I did a factory reset on the Padfone 2 and then started with installing WhatsApp first together with FB, Linkedin and Twitter (did not let FB, Linkedn and Twitter sync with my Contacts).
Then I connected to my Exchange 2010 at work and then finally everything was working smooth again.
Regards Zeb
Click to expand...
Click to collapse
How do you prevent you phone from syncing with FB ?
Same problem here and I don't use WhatsApp, FaceBook, Linkedin, Twitter or any other similar apps for that matter. I also have problem with contacts gets duplicated and the alphabetic order does not work at all.
I have now inactivated Google contacts and only store my contacts on the device and they seems to stay put now but the sorting and duplicating problem remains.
Something has to be done about this since this make the phone not very much of a phone...
adel198 said:
How do you prevent you phone from syncing with FB ?
Click to expand...
Click to collapse
Under "Accounts" in settings, there you can find your account for "Facebook". Click it and then untick the sychronize with Contacts.
Regards Zeb
Same problem, my solution
My Padfone 2 is now more than a half year old.
It keeps doing this "contact deleting thing" once a month!My Padfone 2 is now more than a half year old.
It keeps doing this "contact deleting thing" once a month!
My solution though is that go to contacts. Show contacts, uncheck FB, Twitter, Exchange mails. Everything except my Google Contacts.
I have all my Contact there.
After that I restart my phone,I do a complete Google Sync. Waiting for 5 minuts. And then all my contacts are back to normal.
But this is a very annoying habit the Padfone 2 has!
I really hope this will be fixed in a firmware update from ASUS.
This is my present firmware and Android version :
Android 4.1.1
Basebandversion M3.13.31-A68_101034
Touch Firmwareversion 1115991-30303033
sync google accounts
It's been a while since I've been through this, but unfortunately I have a similar problem. My problem is "Google account" in accounts and sync. But I can only select google photos when I click on the sync mark. No selection box for contacts. How can I fix that?
The device has clone s3 and ics 4.0.4 on it. The gapps packages available for this release also do not work. It does not synchronize people in any case. I cleaned the data from the applications, I deleted Accounts.db and reinstalled it.
Finally, I found the following lines for Accounts.xml and added it, but still there is no positive situation. What else can I do? Thank you.
Syncable = "true"> <authority id = "3" account = ".." type = "com.google" authority = "com.android.contacts"
<PeriodicSync period = "86400" />
</ Authority>
Hello.
So yesterday strange thing happened. I took my phone, and noticed that it has wrong photos for some of the contacts. I looked deeper, and found out that all Google photos disappeared.
For example. There is a contact, which is synced with Google Contacts. Google Contacts has a photo uploaded, which was the one used in my phone as the main contact photo. This contact also has Facebook, Skype, Google+ and other social network linked to it. When I try to set the default photo in contact setting, there is no option to select Google Contacts photo, which was there earlier.
I checked Google Contacts, if photos are still there - and they are.
I tried restarting phone, deleting some extra files (couldn't start Image Gallery, because there was not enough space. Eventually I had some major problems with my SD card yesterday, but it seems, that they are gone now), stopped Contacts app, and cleared its data.
I'm out of ideas as to how to fix this.
I'm on XWLSE for Ukraine.
Exactly the same thing happened to me today. Apart from manually putting photos back on the phone's contact app or restoring from a backup I don't have a solution.
Ashley
SergSlim said:
Hello.
So yesterday strange thing happened. I took my phone, and noticed that it has wrong photos for some of the contacts. I looked deeper, and found out that all Google photos disappeared.
For example. There is a contact, which is synced with Google Contacts. Google Contacts has a photo uploaded, which was the one used in my phone as the main contact photo. This contact also has Facebook, Skype, Google+ and other social network linked to it. When I try to set the default photo in contact setting, there is no option to select Google Contacts photo, which was there earlier.
I checked Google Contacts, if photos are still there - and they are.
I tried restarting phone, deleting some extra files (couldn't start Image Gallery, because there was not enough space. Eventually I had some major problems with my SD card yesterday, but it seems, that they are gone now), stopped Contacts app, and cleared its data.
I'm out of ideas as to how to fix this.
I'm on XWLSE for Ukraine.
Click to expand...
Click to collapse
if the pictures are on Google, then try to do a contacts sync (again). it usually helps
imilic said:
if the pictures are on Google, then try to do a contacts sync (again). it usually helps
Click to expand...
Click to collapse
It does not help. It was among the first things I tried. I tried disconnecting other accounts from a particular contact to see if something will change, but it did not.
I wonder if I am not the only one with such problem, and it happened yesterday - maybe or was caused by some application update, which happened yesterday? For example Skype.
SergSlim said:
It does not help. It was among the first things I tried. I tried disconnecting other accounts from a particular contact to see if something will change, but it did not.
I wonder if I am not the only one with such problem, and it happened yesterday - maybe or was caused by some application update, which happened yesterday? For example Skype.
Click to expand...
Click to collapse
I also updated Skype and didn't have those problems. Try this: go to Contacts > Menu > contacts to display > and then set to only Google. I have this configuration and it runs without problems
imilic said:
I also updated Skype and didn't have those problems. Try this: go to Contacts > Menu > contacts to display > and then set to only Google. I have this configuration and it runs without problems
Click to expand...
Click to collapse
Dunno what to do. Tried various combinations. I even think of updating to xwlsw with Full erase.
SergSlim said:
Dunno what to do. Tried various combinations. I even think of updating to xwlsw with Full erase.
Click to expand...
Click to collapse
any news?
Installed the new SlimBean build and Skype, no problem here.
imilic said:
any news?
Installed the new SlimBean build and Skype, no problem here.
Click to expand...
Click to collapse
I've updated firmware to XWLSW via ODIN without wipe - did not help.
Decided to play with contacts a bit more. unlinked all of the other accounts such as skype, facebook, etc. - did not help.
Then I went to contacts.google.com and reused the same pictures for those contacts that I set them for long time ago.
And that fixed the problem.
I then decided to sync my contacts with facebook (emails) and that took me half a day to figure out how to do it correctly. :laugh:
Now, I reconnected skype and facebook accounts, but for some reason I don't see some of the Skype/Facebook contacts in the list. They are not linked with my google contacts for the same people, and I can't find it in the list. Strange things happen..
imilic said:
any news?
Installed the new SlimBean build and Skype, no problem here.
Click to expand...
Click to collapse
Today all the photos disappeared again. I'm frustrated.
SergSlim said:
Today all the photos disappeared again. I'm frustrated.
Click to expand...
Click to collapse
On my Galaxy Note 2 exactly the same happens, maybe a week now. After I have restarted my phone, all my contact photos were gone, but not from gmail. I had to clear cache for contacts and contacts memory to load photos again, but after some time they were gone again.
This happend to me about 4 times. Now I think Skype is causing this. If I do not start it, everything looks OK for 2 days now. Before, after phone restart, I have manually started Skype and after some short time contact photos were gone. Perhaps you could test that on your phone.
SeraphimSVK said:
On my Galaxy Note 2 exactly the same happens, maybe a week now. After I have restarted my phone, all my contact photos were gone, but not from gmail. I had to clear cache for contacts and contacts memory to load photos again, but after some time they were gone again.
This happend to me about 4 times. Now I think Skype is causing this. If I do not start it, everything looks OK for 2 days now. Before, after phone restart, I have manually started Skype and after some short time contact photos were gone. Perhaps you could test that on your phone.
Click to expand...
Click to collapse
Same problem here. Deleting the google account was the only thing that helped -- for two days. The pictures even "survived" Skype synchronisation.
Two days later: same problem again.
mary-lou said:
Same problem here. Deleting the google account was the only thing that helped -- for two days. The pictures even "survived" Skype synchronisation.
Two days later: same problem again.
Click to expand...
Click to collapse
I guess two days later Skype updated their app, and it happened again.
Here is the proof that it is happening because of Skype:
http://community.skype.com/t5/Andro...ing-all-non-Skype-contact-photos/td-p/1735257
http://forum.xda-developers.com/showthread.php?t=2351825
No, it happened definitely BEFORE I downloaded the update - and exactly two days after I reactivated the syncrhronisation option in Skype.
AFTER downloading and installing the latest version the contacts disappared, reappeared, disappeared and reappeared again (maybe the regrouping of the contacts in google helped the reappearing but I think the last time they disappeared/reappeared magically I haven't changed any settings).
It is definately Skype on my phone. I had it turned off for some days, yesterday I had to make a call with Skype and my contact photos were gone again. Turned off Skype, cleared contacts cache, synced google and everything is ok again.
same thing happened to me today
Any ideas How to fix it?
I just updated my HTC One to 4.3 today, things seem to work fine except that when I get a new text message, the contact picture for that user or sometimes all users of current texts disappears for a while than magically comes back. If I go into contacts, the person's picture is always there. Also, it is not consistent, sometimes it happens and sometimes not. Anyone else experience this after the update/any solutions? I did notice that during the update it said updatinig contact database.
chiilguy said:
I just updated my HTC One to 4.3 today, things seem to work fine except that when I get a new text message, the contact picture for that user or sometimes all users of current texts disappears for a while than magically comes back. If I go into contacts, the person's picture is always there. Also, it is not consistent, sometimes it happens and sometimes not. Anyone else experience this after the update/any solutions? I did notice that during the update it said updatinig contact database.
Click to expand...
Click to collapse
Same is happening to me. It's not really a problem for me, I just close the app from the recent apps list and open it again and it's back to normal. Annoying but I can deal.
I'm having this same issue and it seems it's affecting all HTC One's running 4.3, not just T-Mobile. Any thoughts as to possible causes of this problem? I hope HTC becomes aware of it so they can fix it.
This is weird. It's happening to my friend too. I don't have this problem though. I told my friend to clear data on s few apps like contacts, people, dialer, phone and messages. She said it was good for a day but today is back to the same problem. I wonder why some people have this problem and some don't.
Are you guys having problems with all contacts or just some? Maybe it's happening to the contacts that aren't backed up with google?
Sent from my HTC One using XDA Premium 4 mobile app
coupetastic-droid said:
This is weird. It's happening to my friend too. I don't have this problem though. I told my friend to clear data on s few apps like contacts, people, dialer, phone and messages. She said it was good for a day but today is back to the same problem. I wonder why some people have this problem and some don't.
Are you guys having problems with all contacts or just some? Maybe it's happening to the contacts that aren't backed up with google?
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It's happening randomly on pretty much all contacts (and all my contacts are Google contacts). The only unique thing I have is that my contact photos are synced to my phone using HaxSync. For those of you also with this issue, do you use HaxSync?
I can't figure out what could be the cause of the issue. I contacted HTC and they just told me to clear the cache.
Others have been experiencing the problem here as well: http://forums.androidcentral.com/htc-one/319268-sms-contact-picture-4-3-a.html
Some even performed a factory reset and the issue was still present so clearing the cache wouldn't be a fix.
For me, it does not matter if the picture is from my gallery (google pic) or sync'd to Facebook. It gives the same result. I have tried turning off Facebook sync but it does not make a difference. Given a little time, the picture always returns or I can go into open apps and "close messaging" and when I reopen all pictures are there.
After doing some research, I went into recovery mode and cleared system cache after a couple places suggested this after an update. Unfortunately, this made no difference. I was going to try a factory reset and let all my contacts resync, etc but don't want to do all that work if it is not a sure solution. This all worked just fine for me prior to the update. Hopefully, this will get the attention of HTC. Also, I have read in the last couple days that HTC is preparing another update that is hitting other countries first to move all HTC One's to Sense 5.5. It looks like as big a file as this past update so maybe a fix may be there?
I have it too. HTC screwed up here. They'll have to address this in a next update. Lets all email HTC and let them know
Sent from my HTC One using Tapatalk
thevuman said:
I have it too. HTC screwed up here. They'll have to address this in a next update. Lets all email HTC and let them know
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Hopefully they send us an update just as fast as they did with the HDR camera mode screw up, they latterly fixed it the next day.
Count me in, same here, even tried wiping everything starting from scratch and not restoring anything
Sent from my HTC One using XDA Premium 4 mobile app
OK, so I've been Tweeting with @TmobileHelp and I advised that the contact pictures were from sync sources, they say that the pictures we have associated with the contact should be on the devices and this problem should go away. Though it makes sense, at the same time it doesn't make any sense to me.
If we have contact sync's and the phone lets you replicate that kind of data from whats stored on other servers, why should I have a local copy of the pics for it to work?... can anyone help me confirm the local pics thing?
Thanks!
megabiteg said:
OK, so I've been Tweeting with @TmobileHelp and I advised that the contact pictures were from sync sources, they say that the pictures we have associated with the contact should be on the devices and this problem should go away. Though it makes sense, at the same time it doesn't make any sense to me.
If we have contact sync's and the phone lets you replicate that kind of data from whats stored on other servers, why should I have a local copy of the pics for it to work?... can anyone help me confirm the local pics thing?
Thanks!
Click to expand...
Click to collapse
What do you use to sync your pictures? I use HaxSync. Not sure if everyone having issues is also using that or not. But either way, syncing photos is much more convenient than having to store individual photos for everyone on the device and it worked fine prior to the update so we shouldn't have to lose that ability. What's odd is how the photos are sometimes there and sometimes not. Maybe it has something to do with the linked accounts on those contacts? All of my contacts with photos have a Google contact and a HaxSync account linked together.
jpzsports said:
What do you use to sync your pictures? I use HaxSync. Not sure if everyone having issues is also using that or not. But either way, syncing photos is much more convenient than having to store individual photos for everyone on the device and it worked fine prior to the update so we shouldn't have to lose that ability. What's odd is how the photos are sometimes there and sometimes not. Maybe it has something to do with the linked accounts on those contacts? All of my contacts with photos have a Google contact and a HaxSync account linked together.
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Click to collapse
Do you use the HaxSync Jelly Bean Workaround ??? I haven't tried that software, it says that its for 4.1, doesn't mention anything for 4.3.
megabiteg said:
Do you use the HaxSync Jelly Bean Workaround ??? I haven't tried that software, it says that its for 4.1, doesn't mention anything for 4.3.
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That's only for 4.1. 4.2 and above don't need it. I just tweaked something and my contacts photos seem to working so far. Not sure if it'll last but some of you may want to try it out.
In my contacts app, click up top left in the "Phonebook" dropdown. Unselect HaxSync and just leave Google checked. All of my contacts that are already linked are still showing their photos, and the issue in the messaging apps seems to be fixed (at least for the past 25 minutes).
Let me know if this helps anyone else.
My hypothesis is that those of us having issues with the blank contact photos in the messaging app have multiple items checked in the Phonebook dropdown.
EDIT: Nevermind.... the issue is back. I can't figure it out. It's gotta be a bug that needs to be patched.
Megabiteg: I have a few contacts that do not use Facebook so their pictures I take from things in my photo gallery. I have replaced them multiple times and it makes no difference. I think that was just the quick and easy "answer" from Tmo support.
Jpzsports: I tried your idea and only have Google checked in contacts app and I still have the issue. I am anxious to hear if this continues to work for you!
I have even gone so far to look at other apps that have permission to look at/modify contact information and disabling them or have them not interface with contacts and it has no effect.
chiilguy said:
Megabiteg: I have a few contacts that do not use Facebook so their pictures I take from things in my photo gallery. I have replaced them multiple times and it makes no difference. I think that was just the quick and easy "answer" from Tmo support.
Jpzsports: I tried your idea and only have Google checked in contacts app and I still have the issue. I am anxious to hear if this continues to work for you!
I have even gone so far to look at other apps that have permission to look at/modify contact information and disabling them or have them not interface with contacts and it has no effect.
Click to expand...
Click to collapse
That's interesting to hear that the issue still occurs even with photos from the gallery. That removes the idea that it's purely a synced photos problem.
And sadly my idea failed to work so it looks like this is definitely a bug that needs to be patched.
jpzsports said:
That's only for 4.1. 4.2 and above don't need it. I just tweaked something and my contacts photos seem to working so far. Not sure if it'll last but some of you may want to try it out.
In my contacts app, click up top left in the "Phonebook" dropdown. Unselect HaxSync and just leave Google checked. All of my contacts that are already linked are still showing their photos, and the issue in the messaging apps seems to be fixed (at least for the past 25 minutes).
Let me know if this helps anyone else.
My hypothesis is that those of us having issues with the blank contact photos in the messaging app have multiple items checked in the Phonebook dropdown.
EDIT: Nevermind.... the issue is back. I can't figure it out. It's gotta be a bug that needs to be patched.
Click to expand...
Click to collapse
chiilguy said:
Megabiteg: I have a few contacts that do not use Facebook so their pictures I take from things in my photo gallery. I have replaced them multiple times and it makes no difference. I think that was just the quick and easy "answer" from Tmo support.
Jpzsports: I tried your idea and only have Google checked in contacts app and I still have the issue. I am anxious to hear if this continues to work for you!
I have even gone so far to look at other apps that have permission to look at/modify contact information and disabling them or have them not interface with contacts and it has no effect.
Click to expand...
Click to collapse
jpzsports said:
That's interesting to hear that the issue still occurs even with photos from the gallery. That removes the idea that it's purely a synced photos problem.
And sadly my idea failed to work so it looks like this is definitely a bug that needs to be patched.
Click to expand...
Click to collapse
Thanks a lot for the follow up. I agree, I know that Tmo-support was pulling a fast one, initially they actually suggested me to pull the battery of the phone out and replace... (lol)
I think that this issue is connected to a contacts database corruption, I've always notice the the contact phone sync (regardless of the source) its kind of flaky, it must of gotten worse while upgrading. Funny because I chose to delete all the txt msg I had prior to upgrading (because I read this thread before hand) hoping this would minimize my chance of getting the issue but no.... it didn't work.
I'm going to keep on trying to figure out what else can I do to make this better until Tmo and HTC decides to fix it.
I hope that these posts don't seem unnecessary but I want to post what I have tried so others don't feel the need. I was playing with the contacts app and suddenly under phonebooks available (upper left corner pulldown) the sim card showed up, where it had not prior and the three contacts listed where the 3 contacts Tmo uses for you to check minutes, balance, whatever ( I never use these) I know I did not put anything to the sim so I deleted these and unchecked sim....no difference. I now have gone back and added sim to phonebooks (tho empty) to see if any difference.
Megabiteg: I agree with you saying about a change in the contacts database and I specifically remember during the update a message saying something to the effect of "updating/reformating contacts database".
Just another text, no change, it appears it does not matter what phonebooks are/are not used; the problem still exists. I am reluctantly coming to the conclusion that this is something HTC will have to remedy.
Did I just post that I would try not to post as much? LOL My experience got me to wonder if maybe the system was going out and checking the sim phonebook first (I would guess most people do not use it) and not finding an image and then after some lag going to contacts? So: I shut the phone down, took out the sim, powered up and went into contacts app and sms app (everything there), powered down and replaced the sim and rebooted.
Well, absolutely no difference. I am all out of ideas other than waiting for a patch...damn.
Is it just me or does the missing photo seem to affect the most recent person you text? (top of the messaging app)
I have a theory that it is related to the Link Contact service. It doesnt seem to effect contacts who have photos on every linked account.