Why don't my s3 get updates? - Galaxy S III Q&A, Help & Troubleshooting

Hi i've only had one update on my s3 and everyone had like 2-3 one of wich fixed the laucher re-draw... I tried to search for a reason on the forum but I didn't find any.
It's an unbranded i9300
Baseband: i9300ublf2
Build number: IMM76D.I9300UBALF3
thanks for the answers !

It can depend on the country and when your carrier pushes them to their server for update. Or are you rooted with a different Kernel? In that case you will no longer get updates to your phone from the carrier.
If all else fails, meh, don't worry. Just look for an official update release! Use ODIN and flash it to your phone. The country of origin won't matter as long as the rom is for the S3 i9300! I actually find this better.

I'm in canada and only rooted.
My carrier won't send the update since it doesn't carry the phone...
I thought I'd get them directly from Samsung but I guess not,..

If you bought the phone in retail than you'll get the updates directly from Samsung.
However your region is still of importance. Use Odin with http://samfirmware.com and be happy (Flashing Original Rom's does not void your warranty)

Thanks I think i'll have to do that!

Related

Stuck on KE2

I am trying to update SGSII from KE2 to KE7, but both KIES and OTA checker report that I'm running the latest version.
My full firmware code is this: PDA:KE2/PHONE:KDJ/CSC:KD4 (COA)
Build no. GINGERBREAD.XWKE2
Is there a way to make KIES recognize the latest firmware and apply it?
have you tired changing the REGION code
Hi not sure this will help . but using the samsung code, *#272* OEM#
I Believe that you can change the region code and those maybe get a more updated version.. if it is ready for your part of the world/ Hope this might help you
I am not sure as to if this is answering your question in full, I also had the same problem as you with going from a firmware and then not seeing an updated version which i knew was out. So that is what I did and it worked great. i am in Sweden so i set mine Regional code to NEE.. and it worked in kies..
good luck!
OEM is your tel serial or imie #: you can find by touching the keys in the dialer, *#06#
Thanks for the tip, but I don't know what region I would set. Also I don't know what's the phones current region setting. I'm from Serbia, but the phone was imported from Samsung Romania (we share a border so I guess we are in the same region).
I'm also "stuck" in KE2 here in Portugal:
PDA: XWKE2
PHONE: XXKDJ
CSC: OXXKE2 (TPH)
Kies shows no updates available...
Well, apart from the region code, we have the same firmware. Looks like I'm going to give Odin a try.
Just got this phone and I didn't want to start hacking away like I did with my poor old Motorola Milestone. Unfortunatly, Android always makes me wanna mess with firmware for one reason or other.
Guess I'll wait for 2.3.4 before having a go at Odin.
So far I'm not happy at all with Samsung's firmware update policy. The phone is still the same, regardless I bought it in Portugal, Italy, UK, whatever... So why does this happen?
mixailo said:
Well, apart from the region code, we have the same firmware. Looks like I'm going to give Odin a try.
Just got this phone and I didn't want to start hacking away like I did with my poor old Motorola Milestone. Unfortunatly, Android always makes me wanna mess with firmware for one reason or other.
Click to expand...
Click to collapse
I really have no idea, especially since it's not carrier locked.
Samsung release firmware to the network/phone providers .
They then update it or not and upload to Kies .
If your phones Product code etc matches a later firmware on Kies you get an update .
Product code defines update .
jje

[Q] No available update on kies (even though i should have!)

Hi all, I'm new to posting here but a vet over at samdroid.
I've looked around quite a bit and my problem seems to be unique...annoyingly.
I got my S2 on contract from O2 about 4 days ago, instantly went home and found out I was eligible to upgrade to ICS officially via kies. I have been on kies and connected my phone every day since, and I keep getting told I have the latest version (2.3.5), even though I've seen countless threads/comments of people delighted about the fact they upgraded through kies!
I was thinking of trying odin (i was a pro at updating roms on my spica), but don't know if using an offical update through odin instead of kies would void my warranty etc. NOTE: I don't want to actually root my phone (yet)
I hope that all made sense and any help would be much appreciated
Thanks,
Oli
oli17 said:
Hi all, I'm new to posting here but a vet over at samdroid.
I've looked around quite a bit and my problem seems to be unique...annoyingly.
I got my S2 on contract from O2 about 4 days ago, instantly went home and found out I was eligible to upgrade to ICS officially via kies. I have been on kies and connected my phone every day since, and I keep getting told I have the latest version (2.3.5), even though I've seen countless threads/comments of people delighted about the fact they upgraded through kies!
I was thinking of trying odin (i was a pro at updating roms on my spica), but don't know if using an offical update through odin instead of kies would void my warranty etc. NOTE: I don't want to actually root my phone (yet)
I hope that all made sense and any help would be much appreciated
Thanks,
Oli
Click to expand...
Click to collapse
make sure you got i9100 not any other varient
does other O2 in your area got ICS via KIES
odin is fine and will not void warrenty aslong you dont root and flash back the ROM you have now. you have to find this ROM first if you want to go back.
atifsh said:
make sure you got i9100 not any other varient
does other O2 in your area got ICS via KIES
odin is fine and will not void warrenty aslong you dont root and flash back the ROM you have now. you have to find this ROM first if you want to go back.
Click to expand...
Click to collapse
well o2 have officially released updates in the UK, if thats what you mean? will there be a thread on this forum with the offical ICS ROM or will i have to find it via google?
I got my S II on monday from o2 and I beleive its the I9100p not the I9100, if yours has NFC written on the back its the I9100p and for some reason there is no ICS on kies yet for it
broomhead123 said:
I got my S II on monday from o2 and I beleive its the I9100p not the I9100, if yours has NFC written on the back its the I9100p and for some reason there is no ICS on kies yet for it
Click to expand...
Click to collapse
RAAAGEE! i dont want cruddy NFC anyway! it has no uses yet! do you know if there is an official rom for it that i can download or have they not released anything for it yet?
did'nt my first option was to see if you got i9100 and not other varients.....
well first see what version you have than will see what to do.
also write what ver software your running.
*#1234#
atifsh said:
did'nt my first option was to see if you got i9100 and not other varients.....
well first see what version you have than will see what to do.
also write what ver software your running.
*#1234#
Click to expand...
Click to collapse
"PDA:I9100PXXKJ4
PHONE: I9100PXXKI3
CSC: I9100PO2UKJ2"
thanks
oli17 said:
"PDA:I9100PXXKJ4
PHONE: I9100PXXKI3
CSC: I9100PO2UKJ2"
thanks
Click to expand...
Click to collapse
there is nothing really achieved in stock ics so dont be sad.
the big problem is being on contract that robs using custom roms ( real ics feel)
decodex said:
big problem is being on contract that robs using custom roms ( real ics feel)
Click to expand...
Click to collapse
what do you mean by this?
also is there an official rom for my particular S2 that can be updated using odin? or even an unofficial one that wont void warranty?
thanks for all the help guys
This Thread has instructions and official ICS.
Plz note that this is official and will have TouchWiz and does look extremely similar to Gingerbread and without root and custom theme you will not get that ICS feel. You will however get most of the goodies that ICS has to offer.
I got my S2 on contract from O2 about 4 days ago, instantly went home and found out I was eligible to upgrade to ICS officially via kies.
Well that's not exactly true you upgrade if their is an upgrade for your exact phone .
Kies has firmware for GT-i9100KAO2U product code .
I have been on kies and connected my phone every day since, and I keep getting told I have the latest version (2.3.5), even though I've seen countless threads/comments of people delighted about the fact they upgraded through kies!
But not for your phones product code which obviously does not match the released O2 firmware .O2 may well and probably over twelve months had more than one phone for sale unless contract has different codes to PAYG .
Standard older O2 UK firmware for xxx Product codes is on Kies its also on this forum in a legitimate flash via Odin .
http://forum.xda-developers.com/showthread.php?t=1544487
legitimate O2 firmware not stock Samsung tested and works on O2 .
Or you can go to Google find CHECKFUS and try to download from your codes .
jje
you still didnt confirm if you have i9100P which i think you have but i could'nt find the Stock ROM your running now, so you can go back to it later if required.
if you have i9100P this thread has good news for you though the actuall thread is stupid and useless...
http://forum.xda-developers.com/showthread.php?p=24030713
i think what happened to u is you got the model which is i9100P not the usuall i9100, thus all on normal model are on ICS and you still on GB. you can wait for it to come or use the i9100 ROM's but please search if that is actually possible.
JJEgan said:
Standard older O2 UK firmware for xxx Product codes is on Kies its also on this forum in a legitimate flash via Odin .
http://forum.xda-developers.com/showthread.php?t=1544487
legitimate O2 firmware not stock Samsung tested and works on O2 .
Or you can go to Google find CHECKFUS and try to download from your codes .
jje
Click to expand...
Click to collapse
so which one there should i use? and can someone remind me if "flashing" just means updating (it's been ages since i used odin and stuff so i've forgotten a lot of the terms.)
thanks
these are i9100P europe firmwares.....
i9100P Firmwares for europe
these are i9100 firmwares for O2....
http://forum.xda-developers.com/showpost.php?p=14502699&postcount=2
continue at your own risk!
strangly i cant find if i9100P is available on O2 not even on checkfus
atifsh said:
these are i9100P europe firmwares.....
i9100P Firmwares for europe
these are i9100 firmwares for O2....
http://forum.xda-developers.com/showpost.php?p=14502699&postcount=2
continue at your own risk!
Click to expand...
Click to collapse
i read somewhere that i can use i9100 firmwares on my i9100P, so which of those 2 links would you recommend? also, is there a lot of risk or is it pretty easy and you're just covering yourself?
finally, if i update like this, will i be able to update officially through kies when the update is finally released for me?
no im not covering my self...... i tell you in points....
1: you got I9100P on O2 for which i cant find a firmware for.
2: because you cant go back to your old firmware which is O2 you will get into warrenty problems
atifsh said:
no im not covering my self...... i tell you in points....
1: you got I9100P on O2 for which i cant find a firmware for.
2: because you cant go back to your old firmware which is O2 you will get into warrenty problems
Click to expand...
Click to collapse
ok, i guess i'll wait for the official update then. thanks for your help
here are your options if you still want to continue.
1: you can flash stock firmware for i9100.
2: you can flash custom firmware
3: you can flash O2 branded firmware for i9100.
but in all cases NFC wont work by default.
plus now you cant go back to O2 i9100P firmware as it cannot be found anywhere... atleast by me.
atifsh said:
here are your options if you still want to continue.
1: you can flash stock firmware for i9100.
2: you can flash custom firmware
3: you can flash O2 branded firmware for i9100.
but in all cases NFC wont work by default.
plus now you cant go back to O2 i9100P firmware as it cannot be found anywhere... atleast by me.
Click to expand...
Click to collapse
is NFC the only difference between I9100P and I9100?
oli17 said:
is NFC the only difference between I9100P and I9100?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1480245
Edit: i9100P now supported by cyanogenmod aswell cm9 nightly.

Phone wont update through Kies

Hey guys samsung stated ages ago that all UK unlocked phones can receive the ICS 4.0.3 update through Kies, I seem to be the only one who still cannot update through kies message still says your device cannot update through kies, I have rung samsung support and gave them all my detials numbers firmware numbers eventually they told me that it was my computers fault and that my phone should update normally through kies even though i have told them i have tried on 3 different computers, so im now asking you guys as a last resort to help, before you guys ask i do have the latest version of kies my phone is NOT rooted has stock firmware never been flashed with a third party here is my phones details,
PDA: I9100XWKH1
CSC: I9100XEUKH1
Phone Baseband: I9100XXKG5
Firmware: 2.3.4
Kernel Version: [email protected] #2
Just update your phone through this website. Use my guide here: http://forum.xda-developers.com/showthread.php?t=1625184
Chris.
Sent from my GT-I9100 using XDA
Chris i think you missunderstood my problem, i do not want to install a custom rom or root my phone i was asking here why my phone cant update through kies when my Code XEU is listed as Official ICS Update,
Ignore his root your phone post Updates do not require root as it would void warranty .
Kies updates your firmware when the phone provider has updated it .
You can use CHECKFUS to check on the server and download directly .
Alternative is to flash stock Samsung roms from XDA posted in General and also in stock rom thread .
Stock Roms .and csc
http://forum.xda-developers.com/showthread.php?t=1075278
jje
Whats the diffrence between stock firmware and the stock i have on my phone right now? i tried checkFUS but no clue what region i should be selecting for my phone, and will flashing with odin void my warrenty?
Sabsack said:
Whats the diffrence between stock firmware and the stock i have on my phone right now?
Stock = Samsung other sort is Branded Provider firmware .
i tried checkFUS but no clue what region i should be selecting for my phone
Do you not know where you live ???
, and will flashing with odin void my warrenty
Flashing stock or branded provider roms does not invalidate your warranty .
jje
Click to expand...
Click to collapse
lol i know were i live . in the uk, but there are many diffrent versions and i have no clue witch to choose, im still puzzled why my phone wont update?
anyone going to help or am i stuck?
Sabsack said:
anyone going to help or am i stuck?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=25454743&postcount=4
Try your service provider...
Hi,
I´m in Spain and using Orange. The last time I was able to upgrade my stock ROM, the change came from Orange because they customize it (basically to lock you into using their system). If you choose to stay with a stock ROM, then your service provider may have to supply it and they are a little bit slower than Samsung because they have to add their changes. They usually add quite a bit of "Bloatware" to justify their modifications.
So I rooted my phone and am now using custom ROMs - Resurrection Remix 1.1 and am really glad to be rid of the Orange system. I also unlocked my phone so that I could use SIMs from other countries. Hopefully this will prove helpful....
Hi, quijote1, my phone is unlocked and unbranded so i am not tied with any network in the uk or have any bloatware as far as i know it is a standard rom,
Hey ZacQ8, As i previously stated in my OP my CSC is XEU, witch has been rolled out by samsung through kies that's why i have made this post in the first place.
could my problem be my firmware version? and is flashing with odin my only way now of getting ICS for my phone?
hey guys any idea';s?
No one has an awnser?...
Sabsack said:
No one has an awnser?...
Click to expand...
Click to collapse
You are making an assumption that ICS is available for your actual phone . That may be wrong .
You can use CHECKFUS to actually see if the ICS for your phone is on the Kies server .
Alternatives take the phone to the vendor/Samsung service for an update .
Join XDA Developers forum and flash stock Samsung roms on the day they are released .
You have no other routes except to ask Samsung /your phones vendor why you have no update .
jje
Hi there i got my fone 5 days ago and as soon as i got it i checked to see if there was any software updates thru check for updates and there was ics any so i don't understand how urs ent come yet i dent do it thru kies
Sent from my GT-I9100 using XDA
may i know malaysian s2g can update to ics??
still confused myself as XEU is released so ICS should be avalible through my phone and i dont wanna flash samsung roms myself just incase i brick/invalid my warrenty, i guess the only way is to take it to a samsung repair shop but dosent that mean i have to pay for the update when others get it for free?, just frustrating, is there anyone here who can sugest the correct ICS rom for the Code XEU?
update: ive found my product code and there is a ICS firmware on checkfus do i download it is it the right one? and if so why dosent kies see my phone as a possible update?
Sabsack said:
update: ive found my product code and there is a ICS firmware on checkfus do i download
UP to you your choice .
it is it the right one?
Who knows you put the codes in correct then presume so if not its easy to tell once flashed .
and if so why dosent kies see my phone as a possible update?
You need a clairvoyant or try asking Samsung .
Personally in your shoes i would stick with what you have and not bother updating .
Because the next post you make is probably how do i restore to GB .
jje
Click to expand...
Click to collapse
really? is ICS that bad?

[Q] Flashing Australian S3

Hey guys!
So I've had my S3 for a few weeks now and i bought it online from Kogan and assumed that the CSC would be XSA because i chose Australia for the firmware update thing when i first booted my phone up.
However Kies shows my phone as being ORS which is the CSC for Slovakia.
I decided that I'm going to flash my phone to another CSC but I'm stuck on whether to change it to XSA (Australian) or to flash an European stock ROM. This is because Australia is horribly slow at receiving updates and most countries in Europe are the first to get them.
So since I have never flashed my S3 before, I would really appreciate it if someone could explain how and where to download the appropriate files from. Basically I want to be able to get updates quickly without having problems here in Australia. Any comment is welcome.
Thanks!
you may find this thread helpful
http://forum.xda-developers.com/showthread.php?t=1683668
Australian Galaxy S3 Thread.
samuel9kim1 said:
Hey guys!
So I've had my S3 for a few weeks now and i bought it online from Kogan and assumed that the CSC would be XSA because i chose Australia for the firmware update thing when i first booted my phone up.
However Kies shows my phone as being ORS which is the CSC for Slovakia.
I decided that I'm going to flash my phone to another CSC but I'm stuck on whether to change it to XSA (Australian) or to flash an European stock ROM. This is because Australia is horribly slow at receiving updates and most countries in Europe are the first to get them.
So since I have never flashed my S3 before, I would really appreciate it if someone could explain how and where to download the appropriate files from. Basically I want to be able to get updates quickly without having problems here in Australia. Any comment is welcome.
Thanks!
Click to expand...
Click to collapse
If you want JB now you need to flash the Polish ROM, either ICS and update or just flash one of the ODIN images. Or you can use a custom ROM based on that official release. Start with the sticky threads, then have a look in the development forum.

[Q] Updating i9100 from Gingerbread 2.3.5

I'm entirely new to this so try to bear with me
I recently bought a Galaxy SII from a one day deals store and it arrived running Gingerbread 2.3.5. I want to update to the latest version available for the SII however the OTA update won't connect to the server and Kies (after at least two hours trying to get it to recognise my device) has told me that my current firmware can't be updated. Unless someone knows an obvious fix for Kies I guess I'm stuck with having to flash the new firmware using Odin. I'm using a guide on CNET (unfortunately I can't post links yet) that goes through installing ICS but replacing ICS with Jelly Bean.
The biggest problem is which firmware to get. My CSC code is OXA (Open Europe). Do I have to find firmware that matches that or can I just chose any one that I please then follow the guide that I'm using? I've been looking on SamMobile and there is a lot of different regions to chose from but none of them have the OXA CSC code and I don't know what to do. Also, is there anything I should look out for? I don't want to brick my phone.
Thanks in advance for your help. I'm sure it gets tiresome helping people like me.
Aleatoire said:
I'm entirely new to this so try to bear with me
I recently bought a Galaxy SII from a one day deals store and it arrived running Gingerbread 2.3.5. I want to update to the latest version available for the SII however the OTA update won't connect to the server and Kies (after at least two hours trying to get it to recognise my device) has told me that my current firmware can't be updated. Unless someone knows an obvious fix for Kies I guess I'm stuck with having to flash the new firmware using Odin. I'm using a guide on CNET (unfortunately I can't post links yet) that goes through installing ICS but replacing ICS with Jelly Bean.
The biggest problem is which firmware to get. My CSC code is OXA (Open Europe). Do I have to find firmware that matches that or can I just chose any one that I please then follow the guide that I'm using? I've been looking on SamMobile and there is a lot of different regions to chose from but none of them have the OXA CSC code and I don't know what to do. Also, is there anything I should look out for? I don't want to brick my phone.
Thanks in advance for your help. I'm sure it gets tiresome helping people like me.
Click to expand...
Click to collapse
http://www.sammobile.com/firmwares/1/?model=GT-I9100&pcode=OXA#firmware
There you go OXA It seems open Europe ended at 2.3.5 .. No wonder you can't update.. Anyway Poland's firmware should work just fine. Or just search the firmware of your own region. Do remember to do a factory reset after flashing JellyBean!
Alternately I recommend this. http://forum.xda-developers.com/showthread.php?t=1544487 Its the latest firmware Samsung has to offer.
-Grift- said:
There you go OXA It seems open Europe ended at 2.3.5 .. No wonder you can't update.. Anyway Poland's firmware should work just fine. Or just search the firmware of your own region. Do remember to do a factory reset after flashing JellyBean!
Click to expand...
Click to collapse
Thanks for the speedy reply. I think I understand now. The CSC is really only relevant to your current version. If I flash Jelly Bean from another region the CSC will just change to that region and still work as normal? Does it have any effect whatsoever on the function of the phone?
Aleatoire said:
Thanks for the speedy reply. I think I understand now. The CSC is really only relevant to your current version. If I flash Jelly Bean from another region the CSC will just change to that region and still work as normal? Does it have any effect whatsoever on the function of the phone?
Click to expand...
Click to collapse
Yes CSC is bundled with the firmware. Dunno why but every time I flash a firmware it does not come with CSC and I must flash it manually.. Now that's a whole other story. If you plan on flashing a firmware not related to you region e.g you flash a European firmware while you stay in Asia then the CSC is quite pointless as kies won't let you update through it anyway. That said you must have the correct CSC/Firmware/Modem and region to recieve official updates through Kies. If not updating via Odin is good as well .
-Grift- said:
Yes CSC is bundled with the firmware. Dunno why but every time I flash a firmware it does not come with CSC and I must flash it manually.. Now that's a whole other story. If you plan on flashing a firmware not related to you region e.g you flash a European firmware while you stay in Asia then the CSC is quite pointless as kies won't let you update through it anyway. That said you must have the correct CSC/Firmware/Modem and region to recieve official updates through Kies. If not updating via Odin is good as well .
Click to expand...
Click to collapse
Well I live in New Zealand and the phone that I have has the European CSC code. The site that I got it from is called 1-day who claim to find the best prices from around the world in order to give ridiculously low prices. I assume that means that my phone came all the way over from Europe. Based on what you say then, I assume then that the CSC wouldn't matter in my case anyway as even stock, my CSC is in the wrong region?
Aleatoire said:
Well I live in New Zealand and the phone that I have has the European CSC code. The site that I got it from is called 1-day who claim to find the best prices from around the world in order to give ridiculously low prices. I assume that means that my phone came all the way over from Europe. Based on what you say then, I assume then that the CSC wouldn't matter in my case anyway as even stock, my CSC is in the wrong region?
Click to expand...
Click to collapse
Its OK at most bring it down to Samsung service centre and ask them to update your phone to the latest they have. They should be more then happy to help.
-Grift- said:
Its OK at most bring it down to Samsung service centre and ask them to update your phone to the latest they have. They should be more then happy to help.
Click to expand...
Click to collapse
Awesome, thanks for your help. I'm fine with just flashing it with Odin. I was planning to root it anyway. I'm just trying to find out as much as I can before I try.

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