Phone died getting new one want to stop OTA on activation - Sprint HTC EVO 4G LTE

Well my phone died today, rebooted and would not turn on.. held down power button, power vol dn, etc.
Sprint is ordering me a new phone. My question is, hopefully the phone will not have the latest OTA installed. Is there a way to stop the OTA when I go to activate the new phone? Hopefully it wont just install no matter what.
Thanks

It's possible that the newest version will already be put on there before you even get it.
Otherwise if it's not on there, when you get the ota, let it download and the just don't install it when it ask. Simple as that.
Sent from my EVO using xda app-developers app

Make sure the sales person doesn't activate it in store, if u are going to a store to get it.
Sent from my EVO using xda app-developers app

Sprint HTC EVO Replaced
Anthonicia said:
Make sure the sales person doesn't activate it in store, if u are going to a store to get it.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Had my Sprint HTC EV 4G LTe for 5 weeks. Rooted phone after week 1. No problems until week 5 when I had left it in my windshield mount for 2 hours in the sun. After that there were several unexpected re-boots then after executing a "Mirror" app it froze. Any attempt to reboot phone gave continuous white HTC screen with vibrate or boot loop. Bestbuy junked it out replacing the phone. New phone is now updated with new OTA update waiting for new root code... No indication that Bestbuy detected "tampered" screen with root.
Otherwise very happy with phone!
Micro Maniac

Micro Maniac said:
Had my Sprint HTC EV 4G LTe for 5 weeks. Rooted phone after week 1. No problems until week 5 when I had left it in my windshield mount for 2 hours in the sun. After that there were several unexpected re-boots then after executing a "Mirror" app it froze. Any attempt to reboot phone gave continuous white HTC screen with vibrate or boot loop. Bestbuy junked it out replacing the phone. New phone is now updated with new OTA update waiting for new root code... No indication that Bestbuy detected "tampered" screen with root.
Otherwise very happy with phone!
Micro Maniac
Click to expand...
Click to collapse
Rooted my exchanged EVO as well. Had no trouble w the exchange at best buy either, but was before ota update. The girl doing my activation didn't turn over my new phone until after all the updates had been performed when the phone is first powered on. Snatch it from them before they accept HTC update is all I'm saying.
Sent from my EVO using xda app-developers app

If you get the OTA, it is not that big of a deal. You can still root using this method: http://htcevohacks.com/htc-evo-4g-l...tc-evo-4g-lte-unlock-bootloadertwrp-recovery/ Did it yesterday and it worked like a charm.

Anthonicia said:
Make sure the sales person doesn't activate it in store, if u are going to a store to get it.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
^^^^^^^^This^^^^^^^^^
I always tell them not to accept it. Cause they won't ask of course. But like the first guy said, it may already be in there.
Sent from my EVO using Tapatalk 2

reverepats said:
^^^^^^^^This^^^^^^^^^
I always tell them not to accept it. Cause they won't ask of course. But like the first guy said, it may already be in there.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Yeah I dont trust them. Worst case if it comes with the new OTA I'll just do the HTCdev unlock and root. From everything I read it puts me back pretty much where I was with root and s-off.
Just pisses me off quite a few people are having the same issue the phone dies for no apparent reason.

I'm on my wifes og EVO because last night, I plugged in to charge and this morning when I woke up, phone was dead... No button combination worked and I gotta assume its a paperweight... Off to the Sprint store I go, maybe tomorrow... I just hope I don't get shafted with a newer version... Prolly will...
Sent from my PC36100 using Tapatalk

drob311 said:
I'm on my wifes og EVO because last night, I plugged in to charge and this morning when I woke up, phone was dead... No button combination worked and I gotta assume its a paperweight... Off to the Sprint store I go, maybe tomorrow... I just hope I don't get shafted with a newer version... Prolly will...
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Thats how mine died. Plugged in to charge, and it died. Were you using the charger that came with the LTE or a different one. I was using a charger from my EVO OG. I wonder if that has something to do wih it.

R u sure the charger isn't broken and it just died from being on all nite? Try a different charger

{ParanoiA} said:
R u sure the charger isn't broken and it just died from being on all nite? Try a different charger
Click to expand...
Click to collapse
Mine still had a 40 percent charge and was only on the charger for 5 mins. I am seeing a trend, from others that this has happened to. Most if not all were not using the charger that came with the phone.
Sent from my PC36100 using xda premium

Mine was at 50%... I was using one of the numerous HTC chargers I have, but probably not the one that came with EVO LTE. I'll have my replacement on Tuesday, just sucks it will prolly be updated... No soff is a bummer...
Sent from my PC36100 using Tapatalk

Related

New OTA to Fix Lockscreen 6/24

http://www.androidcentral.com/htc-issues-update-fix-lockscreen-broken-previous-update
if they can put out updates so fast..why cant they just unlock the boot loader with one of these updates...Pardon my ignorance if its harder than it seems
BrianBaker said:
if they can put out updates so fast..why cant they just unlock the boot loader with one of these updates...Pardon my ignorance if its harder than it seems
Click to expand...
Click to collapse
Because now they can update apps only without messing with the rom. These app updates don't even restart the phone so no testing from Sprint. By bot restarting I mean they don't need to install anything to the bootloader or do a rom install.
Sent from my PG86100 using Tapatalk
BrianBaker said:
if they can put out updates so fast..why cant they just unlock the boot loader with one of these updates...Pardon my ignorance if its harder than it seems
Click to expand...
Click to collapse
I agree and hopefully they will very soon
Has anyone actually downloaded this yet?
Mine just sits on 0%, using wi-fi and any other data connection option.
is anyone else having a hard time applying this update? It just stays stuck on downloading 1/4
ldominguez1986 said:
is anyone else having a hard time applying this update? It just stays stuck on downloading 1/4
Click to expand...
Click to collapse
Same here :-(
Edit: Except mine says 1/2, guessing you are getting the previous update as well
I am stuck too. Probably server is overload right now.
Sent from my PG86100 using Tapatalk
donatom3 said:
I am stuck too. Probably server is overload right now.
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Yeah, probably a big overload with lots more people getting the phone today at Brick & Mortar stores.
just got them... still no phone on lockscreen.
Update works I can confirm.
For some reason mine just sat at 0% as well. I tried 3 times. I rebooted then tried it again and it worked.
I think you have to reboot your phone after you install it as well.
Delivered to you from my Simply Brilliant EVO 3D!
I did both updates but my phone icon is still there.....
Sent from my PG86100 using XDA App
I downloaded and it fixed the phone icon on lockscreen.
Sent from my HTC EVO 3d using XDA Premium App
FYI you have to reboot to get the phone icon to show on the lockscreen again....
Update puts the phone icon back in the lock screen but after you apply it, it doesn't stay UNTIL you do a RESTART then it's stays
Mine still won't download... nto sure why. Tried rebooting and using WiFi and 4G.
Hopefully I'll be able to grab it soon.
Vdubtx said:
Yeah, probably a big overload with lots more people getting the phone today at Brick & Mortar stores.
Click to expand...
Click to collapse
I received my Evo 3D yesterday, spent hours getting it all configured and re-app'd. I avoided the OTA, but couldn't access the Watch/Green Hornet OTA. When I read about the second fix to the fix OTA, I installed the first one, rebooted, saw my phone icon missing on the lock screen, as advertised, then went right back to settings and downloaded both the Watch and updated fix. All worked flawlessly, and now my new phone is purring like a kitten. No problems whatsoever, all is well, and even watched a bit of that Green Hornet movie in 3D. Wow. So far HTC is so much better in updating/support than Samsung (I ditched my Epic 4G for this phone). Marvelous.
Can someone who has updated please check in about phone and post the version number?
BANG! from my shooter...
shadowhawk2020 said:
just got them... still no phone on lockscreen.
Click to expand...
Click to collapse
Restart the phone then you have to add it back.
Sent from my PG86100 using Tapatalk

Does your EVO 3d turn off?

My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
Sent from my PG86100 using XDA App
jesusballer91 said:
My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
No. take it back. Not once on my Evo4g stock and not once on my 3D. Just imagine how bad it will get when you start overclocking it...
...and if you don't start overclocking it, well, wtf? You wanna underclock it just to keep it from fruitloops?
Take it back.
jesusballer91 said:
My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
By turn off do you mean random reboot?
Sent from my PG86100 using XDA App
Yea I looked up at the tv and when I looked down it had the green HTC logo with white background but I don't remember if it booted up fast or not
Sent from my PG86100 using XDA App
Mine straight up shut off once. I just chalked it up to being upside down in my pocket tho
My Samsung Moment did that all the time, but no thats not normal and Id say take it back. Neither my E4g or E3d has ever done that.
I got it from best buy so I'm going to take it back tomorrow but someone told its better to take it to sprint is this true?
Sent from my PG86100 using XDA App
Mine went back to Sprint today for a few strange issues, including random reboots. This was the first time I had exchanged a phone, it was quick and easy.
Sent from my PG86100 using XDA App
mine is doing that :O brand new. this was the problem i first had with my evog. so this sucks......... a lot
I should be able to take out back to either one i think. I hope they replaced it and not send out for repair
Sent from my PG86100 using XDA App
jesusballer91 said:
My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Mine turns off all the time, You just have to hold the power button for a couple of seconds and it asks power off and you press it and off it goes
Matstarr said:
Mine turns off all the time, You just have to hold the power button for a couple of seconds and it asks power off and you press it and off it goes
Click to expand...
Click to collapse
funny? anti-joke?
Reboot? Yes.
I did a hard reset after 4 days of it happening and it didn't reset for a while then it started happening again randomly. Like I could have the phone charging while not using it then a reset. It even happened to me while I was actually talking on the phone. I dunno why it's happening. It has to be the software coming in conflict with some app. I mean it's not a root or bypass method out that would cause damage to the OS. Maybe I should contact Sprint tomorrow about it.
Well, I called Sprint after I got another random reboot this afternoon. The rep connected me to order support and they're sending me a new replacement with a return kit to send this one back. So if you're having this problem, contact Sprint ASAP.
Mention to them that you did a hard reset to avoid going to a Sprint store. They won't replace it at the store if you purchased it online.
I just went to best buy and they replaced mine so I'm happy
Sent from my PG86100 using XDA App
Sort of on the same line, seems like sometimes a brief power button tap will bring up the shutdown menu, instead of putting the phone to sleep recently. Been watching it debating about returning it for a different phone. That happening to anyone else too?
weidnerj said:
Sort of on the same line, seems like sometimes a brief power button tap will bring up the shutdown menu, instead of putting the phone to sleep recently. Been watching it debating about returning it for a different phone. That happening to anyone else too?
Click to expand...
Click to collapse
No but I would definitely return it and get another one that doesn't do that
Sent from my PG86100 using XDA App
This happened to me with my first phone. Random reboots, like 15 the first night I had the phone. Took it right back to the sprint store and swapped it out. New phone not one single random reboot.
Ok, I've had the replacement for 3 days now and I just got my first random reboot. I wasn't using it at the time. Just charging.
jesusballer91 said:
Yea I looked up at the tv and when I looked down it had the green HTC logo with white background but I don't remember if it booted up fast or not
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
that may have just been sense restarting.

Random reboots

Ok, I got this bad boy yesterday and it has already done about 7 random reboots. What the heck is up with it?
Sent from my EVO using XDA
thats way weird.. did you isntall something or root it? factory reset i think!
Do u have a case on it? I have the platinum surface case from best buy and the top button was getting pushed in by my holster & pocket.
Sent from my EVO 4G (no) LTE
Nope, not rooted yet and no case yet, waiting on otter box.
Sent from my EVO using XDA
Check and see if your power button is sticking, mine was the first day it kept rebooting. seems better now
Sent from my EVO using Tapatalk 2
Wakawaka024 said:
Check and see if your power button is sticking, mine was the first day it kept rebooting. seems better now
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
i had that happen too, it kept rebooting in my pocket glad to know im not the only one i suspected the power button being pushed
Same here thought it was pt holster also but now I wonder.
Sent from my EVO using xda premium
I just picked up my EVO 4G LTE last night, and it rebooted twice last night and at least four times today. It seems to happen most often when I'm on 3G, and I haven't noticed it happen yet while I've been on Wifi. Sometimes it happens when it's in my pocket, and other times it happens while I'm using it.
I tried restarting the phone and doing a factory reset, but neither resolved the problem.
My wife and I both got the phone at the same time, have all of the same apps installed, and her's has not rebooted once...
I plan to contact Best Buy tomorrow and see what I can do about exchanging the phone. I'm not very optimistic about being able to exchange it anytime soon, but I at least want to have this documented so that I can get an exchange when one is available. I feel that I shouldn't have to go through having the phone serviced or giving me a refurbished one, when this one is clearly defective from the start.
These reboots are making me mad. I have noticed that just before the reboot, the phone freezes up theen comes the reboot. I'm guessing the reboot is a feature that HTC has put in to restart a frozen phone. Maybe I'm wrong but I will be at best buy Monday. Not wasting my weekend at bb so I will wait till tomorrow lol. It's not like they have any replacements yet.
Sent from my EVO using XDA
jamesjeter1 said:
These reboots are making me mad. I have noticed that just before the reboot, the phone freezes up theen comes the reboot. I'm guessing the reboot is a feature that HTC has put in to restart a frozen phone. Maybe I'm wrong but I will be at best buy Monday. Not wasting my weekend at bb so I will wait till tomorrow lol. It's not like they have any replacements yet.
Sent from my EVO using XDA
Click to expand...
Click to collapse
I wouldn't count on bb having any replacements for at least a week, maybe longer.
Yea I just called them and they said another shipment is due in around June 3rd. Damn what I wait. Atleast he said it would be like an exchange and no sending it off.
Sent from my EVO using XDA
My random reboots only happen in my pocket they don't happen when I am using the phone or anywhere else
I haven't had any reboots since my first day I'm wondering if its some sort of automatic update process Prl profile etc..
Sent from my EVO using xda premium
I was getting reboots and shut downs but it was with the pt case from BB I took it off and no problem since.
Sent from my EVO LTE!!
I've seen a couple of reboots myself, but it's been when the phone had been in my old phone case. It seems that my case hits the power button because of where it is located. Looks like it's time for a new case.
I hope they are related because other than the reboots, I am loving this phone.
Sent from my EVO LTE using XDA
I have no case on mine, and it happens when the phone is just sitting on a table, so it has nothing to do with the power button being pressed in.
It seems to happen almost once every hour or so...
I've already contacted Best Buy, and they're supposed to be holding the first non-preordered EVO that comes in so that I can exchange mine... they didn't provide me with an ETA for when that would be...
I honesty don't think its a problem with the phone its day 4 and phone is flawless still using my pt clip and case and no issues since first day.
I'm sure its some kind of settling in thing.
Sent from my EVO using xda premium
Ok its day four and mine is still doing it a lot. I woke up and there's the tell HTC crap in the notification bad again, so it had to reboot while I was asleep.
There is something going on for sure because I don't even have a case on it. It seems to do it about every hour or two.
I will be at best buy as soon as they open.
Sent from my EVO using XDA
Ok, I got lucky and best buy had 1 that someone cancelled and BB swapped mine. The new one has not rebooted at all. Definitely a problem with the phone. Thank got they had a replacement.
Sent from my EVO using XDA
jamesjeter1 said:
Ok, I got lucky and best buy had 1 that someone cancelled and BB swapped mine. The new one has not rebooted at all. Definitely a problem with the phone. Thank got they had a replacement.
Sent from my EVO using XDA
Click to expand...
Click to collapse
That's great. My best buy doesn't have any available, so I need to wait. They tried to tell me that it was a software issue, and Sprint/HTC were planning an update, but I pretty much told them I don't buy that, and I want an exchange.
If it was a software issue, a much higher percentage of us would be having the issue...

Need help with bricked evo (rooted,S-on)

hi guys,yesterday in the morning i noticed my evo wasnt responding. I had used it for a phone call earlier and now there is nothing.
When i plug it in nothing happens, no led charging light. I have tried holding the power button in for 30 seconds and also with the volume down.
I am not that familar with abd(i believe that is what it is called) or even if that would help. Any suggest would be greatly appreciated.
edit
I forgot to mention i am not s-off but i am rooted
Search this forum for the latest RUU for Jewel, which includes the recent OTA update and will keep you r00ted, if you use xHausx's deodexed ROM. Be careful to have enough battery before attempting. I'm hoping you used Titanium Backup or executed a nandroid? HTH!
Sent From My S-OFFed, R00ted, 100% Tricked-Out HTC Evo 4G LTE via XDA Premium!
Don't think the ruu will do a whole lot of good if the phone isn't responding at all.
Edit: I know I've seen several other threads with people experiencing the same thing. As far I I remember, none of them were resolved and ended up getting a new phone. Do you have TEP?
Sent from my ELTE using Tapatalk 2
ya im downloading ruu atm, thanks and ya it worries me because it isnt responding at all. and yes i have done a titanium backup and nandroid backup.
Axe-08 said:
hi guys,yesterday in the morning i noticed my evo wasnt responding. I had used it for a phone call earlier and now there is nothing.
When i plug it in nothing happens, no led charging light. I have tried holding the power button in for 30 seconds and also with the volume down.
I am not that familar with abd(i believe that is what it is called) or even if that would help. Any suggest would be greatly appreciated.
edit
I forgot to mention i am not s-off but i am rooted
Click to expand...
Click to collapse
If it won't turn on its dead, welcome to the club. I hate to say it. Was it just on a charger when you noticed it? If it was were you using the charger that came with the phone? That is happening to a lot of these phones. I get my new one tomorrow.
Sent from my PC36100 using xda premium
Axe-08 said:
ya im downloading ruu atm, thanks and ya it worries me because it isnt responding at all. and yes i have done a titanium backup and nandroid backup.
Click to expand...
Click to collapse
AFAIK, you need to be in either android or fastboot for the ruu to work but definitely worth a shot..
Sent from my ELTE using Tapatalk 2
well since its dead do you think i could return it to best buy even if it is rooted? and i dont think it was on the charger.
Axe-08 said:
well since its dead do you think i could return it to best buy even if it is rooted? and i dont think it was on the charger.
Click to expand...
Click to collapse
Yes you can. I returned mine Sat to a sprint store. There are a bunch of threads on this, yet HTC says there is no problem. I read where several returned them to bb with no problems.
Sent from my PC36100 using xda premium
mcvoss said:
Yes you can. I returned mine Sat to a sprint store. There are a bunch of threads on this, yet HTC says there is no problem. I read where several returned them to bb with no problems.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
Thanks mcvoss

Stuck in 1xrtt with a 3g symbol

I've tried every single thing I can, so has sprint. My downloads on my galaxy nexus are 1.65mbs while my evo is 10kbs. Its frustrating. Sprint tells me that all Evo LTE run in 1xrtt BUT their display model AND an employees phone both run on erphd (or whatever). All 3 of ours side by side and mine is stuck on 1x. I've got a replacement coming after arguing for 2 hours over how my phone is buggy as hell, sometimes the back key doesn't even register. If my replacement is buggy should I have them replace it too? Oh yea, the lady that took my phone apart put it glass down on a table and scratched the screen to hell. I'm pissed that they told me my phone and 10kbs was normal when every single sprint phone I use in the exact same area is pulling 1.5mbs. Any advice? Lol
Sent from my EVO using xda premium
Take a look at this:
http://forum.xda-developers.com/showthread.php?t=2137826
Sent from my EVO using xda premium
FinZ28 said:
Take a look at this:
http://forum.xda-developers.com/showthread.php?t=2137826
Sent from my EVO using xda premium
Click to expand...
Click to collapse
That's the thread I used to begin with. Nothing works. Settings-about-network still shows 1xrtt. My replacement will be here tomorrow but I'm afraid it'll have even more bugs than this one. I'm a bit of a gamer and in my opinion this beat out the s3 but fell slightly short of the optimus g so this is my phone of choice but I need my 3g. If it has bugs tomorrow should I deal with it or make them replace it again?
Sent from my EVO using xda premium
So I got my replacement EVO today and its in better shape than the previous one. Now just to figure out how to unlock the bootloader with an iMac 10.5.8
Sent from my EVO using xda premium
Vfan23 said:
So I got my replacement EVO today and its in better shape than the previous one. Now just to figure out how to unlock the bootloader with an iMac 10.5.8
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Burn a Linux live cd and try to get s-off... I'm not sure if it's possible... Second option borrow a friend's pc and use windows
Sent from my EVO
Well this phone runs excellent EXCEPT for reboots every 3-5 hours. Quick screen freeze then 10 second reboot then crash report. All is well for another 3-5 hours. Does it while its just sitting too. Never gets hot either.
Sent from my EVO using xda premium

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