I've been noticing lately that my phone will sometimes show a red exclamation mark or sometimes the red LED will be lit when the phone isn't even plugged in (the charging LED).
Any ideas what causes this? Has anyone else had this as well? Is it ROM based or hardware failure\faults?
Thanks
Short on the board, bad battery, could be any number of things.
I have the device in an OtterBox Defender case since I got it and have only dropped it enough times to count on maybe one hand and it's been from like 2-3 ft up. There's no signs of visible dmg and it's never been near any liquid. So how could i narrow down what it could be from the "any number of things"?
incarceration said:
I have the device in an OtterBox Defender case since I got it and have only dropped it enough times to count on maybe one hand and it's been from like 2-3 ft up. There's no signs of visible dmg and it's never been near any liquid. So how could i narrow down what it could be from the "any number of things"?
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Well the easiest thing to try is get a new battery and see if it's that. If that doesn't help, you can try taking it apart and see if the board has any damage.
I had the same problem, A new battery should do the trick, and make sure its an official HTC battery not one of those cheap fakes
Cool, thanks guys
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
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Haven't seen too many others comment about this, but I just thought I would share. After upgrading to a Seidio 1900mAh battery, my Evo 3D has been randomly shutting itself down. When I first got the Evo 3D and was inserting the battery for the first time, I noticed that there was a tiny bit of play after the battery has been placed in the phone. I looked at the contacts for the battery and saw that it *might* be possible, under certain circumstances, for the battery to not make full contact with the terminals. I only had my stock battery for a short time, so I didn't notice the phone power itself off, but that all changed after getting the seidio battery.
What I did to make the battery contact the terminals better was to cut a small strip of rubber band and place that so it stands vertically right below the SD card (it doesn't actually touch the SD card). After I did this, I placed the battery back in and it makes much better contact with the battery terminals and fits more snug, kind of like the OG EVO 4G had So far, I haven't had any random shutdowns since doing this.
i cut a strip out of a business card and put it in at the bottom of the battery(opposite of the sim card) and that has been my fix. i was gonna try and exchange it for the problem, but the dent in my metal surround shows it has been dropped.
atistang said:
i cut a strip out of a business card and put it in at the bottom of the battery(opposite of the sim card) and that has been my fix. i was gonna try and exchange it for the problem, but the dent in my metal surround shows it has been dropped.
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I'm not sure if it's an actual defect of the phone or the battery for the phone. If they manufacture the battery about 1 - 2 mm longer in length, I think it would fix the problem completely.
no problem here
sn0b0ard said:
Haven't seen too many others comment about this, but I just thought I would share. After upgrading to a Seidio 1900mAh battery, my Evo 3D has been randomly shutting itself down. When I first got the Evo 3D and was inserting the battery for the first time, I noticed that there was a tiny bit of play after the battery has been placed in the phone. I looked at the contacts for the battery and saw that it *might* be possible, under certain circumstances, for the battery to not make full contact with the terminals. I only had my stock battery for a short time, so I didn't notice the phone power itself off, but that all changed after getting the seidio battery.
What I did to make the battery contact the terminals better was to cut a small strip of rubber band and place that so it stands vertically right below the SD card (it doesn't actually touch the SD card). After I did this, I placed the battery back in and it makes much better contact with the battery terminals and fits more snug, kind of like the OG EVO 4G had So far, I haven't had any random shutdowns since doing this.
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A loose battery connection can cause a lot of glitches,random reboots,slow charging,etc. The second week I had my E3D I noticed the battery was a little loose so I ended up with 2 layers of business card opposite the contacts. The way I see it, it may not help but it sure can't hurt.
Wiley_11 said:
A loose battery connection can cause a lot of glitches,random reboots,slow charging,etc. The second week I had my E3D I noticed the battery was a little loose so I ended up with 2 layers of business card opposite the contacts. The way I see it, it may not help but it sure can't hurt.
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I didn't notice that... my e3d charging at very slow rate. now I gotta check my just to make sure i didn't get a defeated one.
I think some of you guys missed that he's not using the stock battery.
After a couple weeks of fixing the loose battery, I can confirm that it does work like a charm. Every week, I would get a handful of random shutdowns which required pulling battery to get the phone back on. With my simple rubber band 'mod' I have only had the phone power down once, and it seems as if I am getting much better battery life as well.
Irishman42 said:
I think some of you guys missed that he's not using the stock battery.
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I've seen other mention the same type of problem with the stock battery, so this might apply to stock as well.
Wiley_11 said:
A loose battery connection can cause a lot of glitches,random reboots,slow charging,etc. The second week I had my E3D I noticed the battery was a little loose so I ended up with 2 layers of business card opposite the contacts. The way I see it, it may not help but it sure can't hurt.
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Nope, shouldn't hurt the Evo 3D at all. I would highly recommend switching to a rubber band if possible. It makes the battery fit perfectly without any risk of scratching the inside of the device.
I've got myself two CHICHITEC batteries and with these I have no problems.
sn0b0ard said:
Nope, shouldn't hurt the Evo 3D at all. I would highly recommend switching to a rubber band if possible. It makes the battery fit perfectly without any risk of scratching the inside of the device.
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A loose or dirty connection is like putting a resistor in the circuit. The voltage goes down and the current goes up. So to me shimming the battery is preferable to a non removable battery and random glitches. Thanks for your concern about scratching,good point, but I could care less what the battery compartment looks like as long as I have a good connection.
I had the same issue with my aftermarket 3500 battery. I ended up cutting a small sliver of business card, placing it on the bottom and left side of the battery and then securing it to the battery itself with electrical tape. This way when I remove the battery to put my stock one back in (which is my daily battery) I don't have to worry about anything.
ccw1134 said:
I had the same issue with my aftermarket 3500 battery. I ended up cutting a small sliver of business card, placing it on the bottom and left side of the battery and then securing it to the battery itself with electrical tape. This way when I remove the battery to put my stock one back in (which is my daily battery) I don't have to worry about anything.
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Sorry to hear about your aftermarket battery It's good that you found a 'fix' for it by making it more snug. How long have you had the 'fix' in place, and have you had any random reboots or shutdowns afterwards?
Wiley_11 said:
A loose or dirty connection is like putting a resistor in the circuit. The voltage goes down and the current goes up. So to me shimming the battery is preferable to a non removable battery and random glitches. Thanks for your concern about scratching,good point, but I could care less what the battery compartment looks like as long as I have a good connection.
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Yeah I just happened to have a huge bag of rubber bands that I bought like 5 years ago, lol. I probably shouldn't worry about it either, but unfortunately I am OCD about my phone, among other things
holy shiz. never would have guessed it was a loose battery, however. you are correct. thank you
Thanks for you then for rubber .
i was going to change the phone to end of this proplem .
So, I've been getting this notification that the battery temp is too high so it stops charging my Note. I have no idea why right now, but I'm looking into it. Just started a thread wondering if anyone else is having a similar problem. I'm using the OEM charger and cable. I've tried this both with the OEM battery and the gold 3250 battery. The phone is in a flip case on my bed and I feel like that may absorb the heat causing the temperature to rise, but I really have no other ideas beyond that. Anyone got a clue as to why this is happening now? I've been charging the phone on my bed for about a month and this just started happening recently.
Kraize said:
So, I've been getting this notification that the battery temp is too high so it stops charging my Note. I have no idea why right now, but I'm looking into it. Just started a thread wondering if anyone else is having a similar problem. I'm using the OEM charger and cable. I've tried this both with the OEM battery and the gold 3250 battery. The phone is in a flip case on my bed and I feel like that may absorb the heat causing the temperature to rise, but I really have no other ideas beyond that. Anyone got a clue as to why this is happening now? I've been charging the phone on my bed for about a month and this just started happening recently.
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Mines fine here also in a fitted case gets warm a little but nothing major id send it in
note @ 1.83
I would definitely call warranty. I wonder if something is stuck running in the background that would require intense CPU/GPU power (like Google navigation).
Its common on my other phone while in the car dock using Google navigation to briefly stop charging. The phone being exposed to direct sun light and heat from charging and navigation is too much. A built in protector stops the phone from charging when its too hot then resumes once it cools etc.
Sent from my SAMSUNG-SGH-I717 using XDA
Im having the same problem when I charge the gnote at night. it has a flip case on it. not sure what to do maybe taking the case off at night while charging?
ladyhaylin said:
Im having the same problem when I charge the gnote at night. it has a flip case on it. not sure what to do maybe taking the case off at night while charging?
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I'm telling you, call warranty. In no way shape or form is your case causing this. I have a TPU case on mine. Way more restrictioning than a simple flip case. Mine never does this.
Sent from my SAMSUNG-SGH-I717 using XDA
i think the original charger can cause this too. i'm using a rubber casing which i bought just around the corner and this sometimes occurred to me as well.
When charging and operating the phone at the same time, the phone heats up at a higher temp. Theres no doubt as it did with my previous iphone and gs2.
-Once you go NOTE, you'd say 4 inches a Joke
Hi, although I've been reading around the forums for like a year now, this is my first post.
----------Story:
Recently (about a month ago) I started to notice a dark smudge on my phone's display. Its very light and hard to see, but when I notice it (often) its very bothersome. Its like half an inch from the right, right in the middle. I googled about it for a while, and apparently it has to do with the amount of pressure applied to the glass. This was hard to believe to me, because I take care of my phone like if it was a baby.
Anyways, being bummed about it. I move on living. And just in my daily phone use, i decide to take off the battery cover for a reason I can't remember, I did this with the display on, and I noticed that while I was lifting the battery cover, the smudge area of the display started to glow in colors, like when you apply too much pressure on the glass. And this got me curious. I started pressing different parts of the phone, and noticed that the smudge area goes crazy when i press right under the capacitive buttons. And the plastic frame on said area. After this I did bought the story about the display being damaged by too much pressure. Anyways, everything changed just a few minutes ago.
I was trying to free up the most RAM possible, so, looking around on the settings, i got into developer options and accidentally got curious and messed with something that froze the phone. I decide to take out the battery, and I find myself again with the battery sorta.. Sticking out a little, like when you lift the battery to take it off but not completely. This is something I had noticed months ago, maybe last April or May. Well since it really bothered me because the battery just wouldnt go all the way in, i decide to inspect it. And note that i have done that before, the first time i tought that it was normal, the second time i tought that it was the shape of the phone. But today it hit me. Thats not normal! The battery is bigger. Like, right in the middle, the battery has a litte bump on both sides, like when you bake a cake and it grows, well, a bump just like that. But its hard to seem really hard to see. But somehow I could feel it in the hand, and I decided to put it on a flat surface and it is indeed true. The 4 corners don't touch the surface at the same time, not even pushing it down. And I remember it used to back when I bought the phone a year ago.
And that's not all, the worse part is, that I realized that the bump of the battery aligns perfectly with the smudge on the display. So it must be it!! The battery applied pressure from underneath, causing the display to touch the glass. And as i checked around the phone, turns out that the glass is slighly getting detached from the lower area (battery area).
Maybe it wasn't my fault, but I feel so guilty for not noticing earlier. I'm really worried, as I have very poor battery life, and I fear the display getting damaged even further. Oh, and also. I noticed that all the issues I saw on Google about the smudge on the display, are in the middle, half an inch from the bottom just like mine. What if its the same battery problem?
-------- question:
Is that really whats going on? And what should i do to resolve this problem?
I was really paranoic the moment I realized that the battery was messing up the display. So I rushed here looking for help. Thanks in advance.
My device is an HTC EVO 3D, (VM), Running CM 10.1 WFTN, and the battery is stock.
I Think You have to go to the Maintenance .. Since Its Not A Software Problem the phone should be taken to a technician .
I Hope They Will solve your problem there & Your Phone Would Work Again . :good:
You should replace the battery before it cause any more problems.
this kind of stuff usually happens then the batteries are overheated or overcharged multiple times. do you leave the phone charging overnight? or maybe using a cover which acts as insulation.
Fixed!
D2m_mhd said:
I Think You have to go to the Maintenance .. Since Its Not A Software Problclosed, phone should be taktheto a technician .
I Hope They Will solve your problem there & Your Phone Would Work Again . :good:
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Don't worry, I found the solution. Thanks anyways! I'll keep that in mind for next time.
EM|NEM said:
You should replace the battery before it cause any more problems.
this kind of stuff usually happens then the batteries are overheated or overcharged multiple times. do you leave the phone charging overnight? or maybe using a cover which acts as insulation.
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Yes. I have my charger plugged almost 24/7 because of the poor battery life, and I let it overnight all the time. And yeah the phone gets very hot when I use tethering or any graphic intensive game for a long time. (Which is often). I think I overuse this phone.
And the cover is just a Trident Perseus (siliccone).
Anyways, i will replace the battery soon, since i found that with the battery cover removed, the smudge goes away. i assume that the battery being forced in by the back cover, causes the battery to apply pressure to the display from the inside, making it touch the glass which causes the smudge. For now i will use my phone with the back cover a little open on the bottom so the battery doesnt get pressed in. While i get myself some replacement batteries. As soon as i get the battery replacement ill say how it goes. I needed the raplacement anyways. I only get up to 6 hours of battery life, and thats changing the governor to powersave. Which is obviosly not good. I guess the battery just went bad.
silicone covers a bad particularly if you have heavy usage. I would recommend you always remove the cover when you play heavy games or use tethering
thanks for letting me know. i'll remove it when necessary. or maybe ill just get a non-silicone case. hopefully all this will increase the life-span of my next battery.
Just noticed when swapping my battery that one has red x's and so does the phone. My phone has never been wet. Or rained on. I never take it in the bathroom when showering either. My older battery's sticker is white.
Are there only two indicators? One on phone and one on battery by battery contacts?
Glad I have insurance... But what if I ever want to sell it...
Red Xs dont mean the indicators have been tripped. When the stickers turn solid red, it means theyve been exposed to moisture.
Learn something new everyday! Great Q and A.
Sent from my Nexus 7
Why then is one battery solid white and the other is white with red x's like inside the phone? TIA
The battery that came with the phone has red X's and the two I received from LG don't, even thought they are the same brand and model of battery, weird!
Ok. Thank God! I take really good care of my devices and was very worried! Thanks!!!
myredfast said:
The battery that came with the phone has red X's and the two I received from LG don't, even thought they are the same brand and model of battery, weird!
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Just because it's the same battery doesn't mean they might not have a different type of sticker...Manufacturers do change things from time to time.
phobos512 said:
Just because it's the same battery doesn't mean they might not have a different type of sticker...Manufacturers do change things from time to time.
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Ya they tend to do that with many components of the phone like camera, etc. Nothing is 100% (for the most part lol)
Hello all, I am here to see if anyone can break this down for me.
Recently my phone's battery status has been, well, acting weirdly. For instance, let's say the phone says it has 36% left, shut it down, turn it back on, it says it has 24% left, but then a minute later zoom back up to 32%. This got me wondering if it was my battery depleted. The phone it's self is over 1 and a half years old. Possibly 2, so it wouldn't be surprising to see it is depleted.
Even if it isn't depleted, what's with my phone dying in 2-4 hours with Data Connection on? I mean, when it's on Airplane mode it hardly uses any battery at all, minus 5% in 6-8 hours of on-time. But with the mobile data connection on it uses 30-40% in 1 hour. This is strange.
The photo describing my issues above are included. You will notice a huge drop and spike back up, this is where the battery says it is at a high percentage then goes down 5-12% then back up. Before it was only 5%, but as time went on this difference got bigger. Now it's 5-15% of battery lost.
In one instance I have the battery at 17%, then all of a sudden it drops to 11% seconds after taking the 17% screenshot. You can also notice the huge drop in the history. Can someone describe what's happening?
thehumanslayer12 said:
Hello all, I am here to see if anyone can break this down for me.
Recently my phone's battery status has been, well, acting weirdly. For instance, let's say the phone says it has 36% left, shut it down, turn it back on, it says it has 24% left, but then a minute later zoom back up to 32%. This got me wondering if it was my battery depleted. The phone it's self is over 1 and a half years old. Possibly 2, so it wouldn't be surprising to see it is depleted.
Even if it isn't depleted, what's with my phone dying in 2-4 hours with Data Connection on? I mean, when it's on Airplane mode it hardly uses any battery at all, minus 5% in 6-8 hours of on-time. But with the mobile data connection on it uses 30-40% in 1 hour. This is strange.
The photo describing my issues above are included. You will notice a huge drop and spike back up, this is where the battery says it is at a high percentage then goes down 5-12% then back up. Before it was only 5%, but as time went on this difference got bigger. Now it's 5-15% of battery lost.
In one instance I have the battery at 17%, then all of a sudden it drops to 11% seconds after taking the 17% screenshot. You can also notice the huge drop in the history. Can someone describe what's happening?
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Has the device been dropped or encountered any moisture? Sounds like it could be a Hardware/software problem....but like you said there could be a 50/50 chance that it is the battery Tho......there is replacement batterys you can purchase online and you can dissasemble the phone pretty easily to repair/replace the battery
nightevo89 said:
Has the device been dropped or encountered any moisture? Sounds like it could be a Hardware/software problem....but like you said there could be a 50/50 chance that it is the battery Tho......there is replacement batterys you can purchase online and you can dissasemble the phone pretty easily to repair/replace the battery
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I've dropped it a few times, but this was on soft terrain (EX: Bed, Pillows, etc.). I only dropped it twice on hard or rough terrain (EX: Kitchen Floor, Sidewalk, etc.) but it had a case on. I dropped it once on the floor of my kitchen and it impacted the right-lower corner of the phone, the case was severely chipped, and there is a noticeable graze (is what I can describe) into the phone where it impacted, when you feel your finger over it, you can feel the damage that happened. It was right under the microphone, but nothing was damaged (the phone was still working fine). The second time for some reason my muscles in my arms said "Nah, taking a break" (when I was giving my phone to my friend) and my hand opened and my phone went flying into the street (still with this hard case on, the same one that was chipped), I picked it up quickly and the back of the case was entirely scratched bad. It also impacted hard on the lower-left side corner of the phone, a chunk of the case broke off. But no damage was done to the exterior of the phone.
If by moisture you mean water (or any liquid), then yes. I have spilled water on it before, but not a lot, just a few drops. This was on the screen though, so I'm not sure if anything "would" happen.
thehumanslayer12 said:
I've dropped it a few times, but this was on soft terrain (EX: Bed, Pillows, etc.). I only dropped it twice on hard or rough terrain (EX: Kitchen Floor, Sidewalk, etc.) but it had a case on. I dropped it once on the floor of my kitchen and it impacted the right-lower corner of the phone, the case was severely chipped, and there is a noticeable graze (is what I can describe) into the phone where it impacted, when you feel your finger over it, you can feel the damage that happened. It was right under the microphone, but nothing was damaged (the phone was still working fine). The second time for some reason my muscles in my arms said "Nah, taking a break" (when I was giving my phone to my friend) and my hand opened and my phone went flying into the street (still with this hard case on, the same one that was chipped), I picked it up quickly and the back of the case was entirely scratched bad. It also impacted hard on the lower-left side corner of the phone, a chunk of the case broke off. But no damage was done to the exterior of the phone.
If by moisture you mean water (or any liquid), then yes. I have spilled water on it before, but not a lot, just a few drops. This was on the screen though, so I'm not sure if anything "would" happen.
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It's more than likely a software issue....kit Kat has bugs and one of them is battery drainage issues...lollipop 5.0.2 is in the integration stage as we speak and isnt far from the certification stage of being released...with the update is gonna bring a lot of enhancements and bug fixes including better battery life....also on kitkat one of the things that's helped me get way better battery life on my m7 is using power saver and only using WiFi and mobile data when needed...and when im making calls and text only I use extreme power saver.....now as far as the issue with the battery changing it's state of charge before and after the device is powered off and on sounds like a hardware or battery defect....it could just be a coincidence but to be safe I'd have a certified repair shop take a look at it and do an evaluation to see what May or May not be wrong with it! If you need any help or have questions please pm me!!!!
nightevo89 said:
It's more than likely a software issue....kit Kat has bugs and one of them is battery drainage issues...lollipop 5.0.2 is in the integration stage as we speak and isnt far from the certification stage of being released...with the update is gonna bring a lot of enhancements and bug fixes including better battery life....also on kitkat one of the things that's helped me get way better battery life on my m7 is using power saver and only using WiFi and mobile data when needed...and when im making calls and text only I use extreme power saver.....now as far as the issue with the battery changing it's state of charge before and after the device is powered off and on sounds like a hardware or battery defect....it could just be a coincidence but to be safe I'd have a certified repair shop take a look at it and do an evaluation to see what May or May not be wrong with it! If you need any help or have questions please pm me!!!!
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Thanks! I sure will do what you said, I'll take it to AT&T's Hardware Department so they can check it out. And Android 5 is coming to the M7?