Just noticed when swapping my battery that one has red x's and so does the phone. My phone has never been wet. Or rained on. I never take it in the bathroom when showering either. My older battery's sticker is white.
Are there only two indicators? One on phone and one on battery by battery contacts?
Glad I have insurance... But what if I ever want to sell it...
Red Xs dont mean the indicators have been tripped. When the stickers turn solid red, it means theyve been exposed to moisture.
Learn something new everyday! Great Q and A.
Sent from my Nexus 7
Why then is one battery solid white and the other is white with red x's like inside the phone? TIA
The battery that came with the phone has red X's and the two I received from LG don't, even thought they are the same brand and model of battery, weird!
Ok. Thank God! I take really good care of my devices and was very worried! Thanks!!!
myredfast said:
The battery that came with the phone has red X's and the two I received from LG don't, even thought they are the same brand and model of battery, weird!
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Just because it's the same battery doesn't mean they might not have a different type of sticker...Manufacturers do change things from time to time.
phobos512 said:
Just because it's the same battery doesn't mean they might not have a different type of sticker...Manufacturers do change things from time to time.
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Ya they tend to do that with many components of the phone like camera, etc. Nothing is 100% (for the most part lol)
Related
I'll try to make this brief. I bought my phone back in early December. I've had overheating and battery issues from day 1.
Overheating: My phone will constantly get to the "overheat" status through normal usage (not on charger) when I'm on the phone or just browsing the Internet. It gets hot.
Battery life: I understand that smartphones don't have great battery life. I've owned a lot of them. I sometimes unplug at 6:30 AM and end up in the red zone at 3-4 PM. It just sits on my desk. Sometimes I don't even use the phone for anything. This is unacceptable standby time.
I went through the troubleshooting process with Verizon (new battery and charger) and now they are sending me out a replacement phone.
1: I want a new phone, not a replacement. What am I doing wrong? Why won't they give me this?
2: I also asked for a different model phone (Nexus for example, but anything really) and they won't work with me on that either.
Advice?
1. What do you mean, a new phone? They don't send out "new" phones, ever. They send out CLNRs.
2. They won't give you a Nexus. Period. They'll give you something else, but only if you've been through a lot of phones.
tekhna said:
1. What do you mean, a new phone? They don't send out "new" phones, ever. They send out CLNRs.
2. They won't give you a Nexus. Period. They'll give you something else, but only if you've been through a lot of phones.
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Thanks. That answers all my questions actually. I would of expected more from them since I bought the phone brand new recently and switched from Sprint just to get the phone, but whatever. Anyone else have different advice?
FWIW: I just had to get a Certified Like-New Device....
It is hands down better than my original... and I thought my original was good! this ones got the really red soft keys... no dead pixels...
you could get lucky too..
Camp said:
Thanks. That answers all my questions actually. I would of expected more from them since I bought the phone brand new recently and switched from Sprint just to get the phone, but whatever. Anyone else have different advice?
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The only time you can return a new phone for a different new phone is during the initial trial period (which is I believe 14 days now) and when you do that you will have to pay a restocking fee. After that period you will only get Certified Like New Refurbished phones. Welcome to the world of Verizon. LOL
...
thatsricci said:
FWIW: I just had to get a Certified Like-New Device....
It is hands down better than my original... and I thought my original was good! this ones got the really red soft keys... no dead pixels...
you could get lucky too..
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If you ever get charged for turning in a unlocked (out of warranty) device under warranty PLEASE let us know.
thatsricci said:
FWIW: I just had to get a Certified Like-New Device....
It is hands down better than my original... and I thought my original was good! this ones got the really red soft keys... no dead pixels...
you could get lucky too..
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Click to collapse
Thanks. That gives me hope. This phone sucks.
Yeah no new phones outside of 14 days. My best Inc2 was a CLNR because the rest had bad speakers or the ugly circle soft keys. CLNRs now a days are actually not as bad as they used to be. New shells and no look of damage. When I worked for AT&T they gave out phones lightly refurbished but still had small dings.
I went through 4 Rezounds within the 14 day period and finally have one that doesn't have pink keys or over heating issues. They were all brand new out of the box. They tried 3 in store and all had pink keys so I didn't even count those.
My keys have always looked a little pink in the right light. But in daytime, or for most of the time, they're pretty red. That's the color of the plastic that covers the LED. It's just not a solid red. They're all like that.
4g and other wireless activity overheats the phone (on your hands) because the cover is the antenna (something that gets really hot during this time).
If you download a 400mb file on 4g (at a high speed), the phone will overheat. Not just so it's 'hot'. But so hot that you can't touch it.
Un-ventilated phones are not yet ready for 4g. Either new, very cool battery and SoC technology needs to come around, or these phones need ventilation. Not going to happen any time soon, for either case.
If your phone flashes red/green alternating for the status light, it's really overheating. If it's just 'hot' to hold, it's not overheating.
Hot for a person is NOT hot for a phone, necessarily.
and to save battery (if you're really not touching it all day), turn off Internet (Mobile Network). Just make a widget, and turn it off on your homescreen. You can still call and text.
My phone will last 6-8 hours (since I have 3 email accounts, facebook, twitter, and everything else syncing at least periodically) with internet on.
With internet off, if I have very few texts and calls, 2 days is not a problem. The phone loses Between 1 and 2 % per hour, roughly, of battery.
Try turning internet off.
I also (at this point) got the extended 2750 battery ($45ish on amazon.com). The phone still fits in my HTC desk cradle (HTC planned ahead, it fits great) and is even more ergonomic in my hand. And the case doesn't 'creek' as much as the original.
70% more battery life = all day. Give it a shot.
Yes, green and orange alternating lights is what I got. And. Yes my lights are dark red. I've had 7 total phones, mixture of pink, light pink, fuschia, white/light pink, I've had a mixture of pink and a couple dark.. It's not as cut and dry as you think. Overheating and turning off is legitimate. I'm not saying "owie its warm in my fingers!"
i recently had a bionic. kept having issues with data dropping & weird clicking sound during calls. they confirmed the data drop was a known issue and replaced it twice. the 3rd time they tried sending me a thunderbolt and i got so pissed & threatened to cancel service. they then offered the rezound and even included the extended battery.
no headphones though(but i didnt like them anyway the 1st time i had them)
Nice. Saw the light and and came over. Love this phone it feels solid. Too bad it'll only be used for three months
I've been noticing lately that my phone will sometimes show a red exclamation mark or sometimes the red LED will be lit when the phone isn't even plugged in (the charging LED).
Any ideas what causes this? Has anyone else had this as well? Is it ROM based or hardware failure\faults?
Thanks
Short on the board, bad battery, could be any number of things.
I have the device in an OtterBox Defender case since I got it and have only dropped it enough times to count on maybe one hand and it's been from like 2-3 ft up. There's no signs of visible dmg and it's never been near any liquid. So how could i narrow down what it could be from the "any number of things"?
incarceration said:
I have the device in an OtterBox Defender case since I got it and have only dropped it enough times to count on maybe one hand and it's been from like 2-3 ft up. There's no signs of visible dmg and it's never been near any liquid. So how could i narrow down what it could be from the "any number of things"?
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Well the easiest thing to try is get a new battery and see if it's that. If that doesn't help, you can try taking it apart and see if the board has any damage.
I had the same problem, A new battery should do the trick, and make sure its an official HTC battery not one of those cheap fakes
Cool, thanks guys
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
I have 3 issues with my current phone.
1- It has a bright spot on the screen. I'm not sure if it is a bright pixel or what but it only glares when I am on a white screen and it is about the size of a period.
2- My speakerphone sounds blown... it crackles every time i use it.
3- My phone takes 8+ hours to charge no matter what charger I am using. OEM or not.
Now. Do you feel any of those issues would get a replacement? I do not have insurance but my phone is still under warranty since I got mine in February.
Try a program called dead pixel test(market) and then tell Verizon your results. I always run my refurb phones through a battery of tests.
To your last? Are you rooted? If so change kernels and or calibrate your battery and steal your kids chargers and test.good luck
PS I gave you a free txs
Æaa..\~/
takota6 said:
Try a program called dead pixel test(market) and then tell Verizon your results. I always run my refurb phones through a battery of tests.
To your last? Are you rooted? If so change kernels and or calibrate your battery and steal your kids chargers and test.good luck
PS I gave you a free txs
Æaa..\~/
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Not rooted.
The dead pixel test puts that black menu bar at the bottom of the screen.... and that is where the issue is.
mwl1119 said:
I have 3 issues with my current phone.
1- It has a bright spot on the screen. I'm not sure if it is a bright pixel or what but it only glares when I am on a white screen and it is about the size of a period.
2- My speakerphone sounds blown... it crackles every time i use it.
3- My phone takes 8+ hours to charge no matter what charger I am using. OEM or not.
Now. Do you feel any of those issues would get a replacement? I do not have insurance but my phone is still under warranty since I got mine in February.
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Click to collapse
Sound like excellent reasons to get a replacement.
Where did you get it?
Sent from my HTC6435LVW using xda app-developers app
Went ahead and took it into Verizon and they plugged it in to see what it did but that didn't matter as soon as the chick saw the spot on the screen she ordered my replacement.
A lot easier than I expected and whole lot easier than things were with T-mobile.
mwl1119 said:
Went ahead and took it into Verizon and they plugged it in to see what it did but that didn't matter as soon as the chick saw the spot on the screen she ordered my replacement.
A lot easier than I expected and whole lot easier than things were with T-mobile.
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I've always had good experiences with Verizon like that. Normally the most I've seen the do is check for water damage. They're usually very understanding and don't mind helping out if they can. That's why I love big red!
So I have a similar screen issue, but mine is a blue haze in the middle of the screen. Also been having the SIM card error problem. I called VZW today and they're sending me one of the certified like new devices. However, they did mention if there was any damage to the phone I would be charged $299. I mentioned that the plastic cover over the charging port had broken off like day 2 I had the phone. She said she's not sure if that would or would not be considered enough damage to charge the fee. Has anyone sent it back with the broken cover and had any issues being charged?
These are the terms for a certified like new device as written up by Droid-Life.
http://www.droid-life.com/2011/03/3...nt-program-phone-protection-plans-now-a-must/
Sent from my HTC6435LVW using xda app-developers app
Verizon has been good about replacements. Sadly I am on my third. First one had a broken headphone jack, replacement had a stuck pixel, and now I'm hoping for no more problems haha.
Sent from my Nexus 7 using Tapatalk 4 Beta
Mnorton1228 said:
I've always had good experiences with Verizon like that. Normally the most I've seen the do is check for water damage. They're usually very understanding and don't mind helping out if they can. That's why I love big red!
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Yea I'll say we get screwed on the bill but every time I've had an issue like that they've been good about it.
Sent from my HTC6435LVW using xda app-developers app
I just recieved my LG G5 H850 and it doesn't charge. After plugging it in to the charger that it came with battery with 0% on it shows up, then changes into a battery with loading circle, eventually it shows battery with question mark and red stripe on it and next to that - battery with LG logo. What does it mean? I just recieved the phone and how come it considers the components unoriginal when they are fresh out of the box?
Qkeez said:
I just recieved my LG G5 H850 and it doesn't charge. After plugging it in to the charger that it came with battery with 0% on it shows up, then changes into a battery with loading circle, eventually it shows battery with question mark and red stripe on it and next to that - battery with LG logo. What does it mean? I just recieved the phone and how come it considers the components unoriginal when they are fresh out of the box?
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Where did you purchace it from a carrier or online. There have been many rumors of cheaply made clones. If its new take it back for waranty. They should exchange it..
I bought it abroad so I'd rather not send it for warranty because I'm afraid it's going to take ages to send me back a new one. Im thinking of buying a new battery, it's going to cost me like 10$ and maybe save me a lot of time, any other thoughts what might it be? Because it can be either a charger or battery, right? Since phone displays some battery error I'd take a guess at the first one
Have you tried charging it from the PC? If that works, the charger might be broken.
Qkeez said:
I bought it abroad so I'd rather not send it for warranty because I'm afraid it's going to take ages to send me back a new one. Im thinking of buying a new battery, it's going to cost me like 10$ and maybe save me a lot of time, any other thoughts what might it be? Because it can be either a charger or battery, right? Since phone displays some battery error I'd take a guess at the first one
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Click to collapse
Make sure you get offical version battery, just to be safe. You try taken it to your cell phone carrier'? A lot of them will let you test battery and charger.
Nick216ohio said:
Make sure you get offical version battery, just to be safe. You try taken it to your cell phone carrier'? A lot of them will let you test battery and charger.
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Didn't think of that! I'm going to test it tomorrow and update the post with info on the issue.
Qkeez said:
Didn't think of that! I'm going to test it tomorrow and update the post with info on the issue.
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Could be a bad usb circut in the chin also i know. I can use any battery i want in my g3 if it fits or not. It turns on with a old 1800mah lg battery but if i put the orig g3 or no batter i get the ? So now that i read what im typing it could be a battery issue. But if batt dont work next quikest cheapest would be the chin
TheMadScientist420 said:
Could be a bad usb circut in the chin also i know. I can use any battery i want in my g3 if it fits or not. It turns on with a old 1800mah lg battery but if i put the orig g3 or no batter i get the ? So now that i read what im typing it could be a battery issue. But if batt dont work next quikest cheapest would be the chin
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Sorry but whats the "chin" you are talking about?
Qkeez said:
Sorry but whats the "chin" you are talking about?
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The bottom slide out mudule. With the usb port in it. What the battery clicks into. But i dont think its that cause there is electricity making it to the lcd to display the question mark so thats like a last resort.
TheMadScientist420 said:
The bottom slide out mudule. With the usb port in it. What the battery clicks into. But i dont think its that cause there is electricity making it to the lcd to display the question mark so thats like a last resort.
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Oh, thus the "chin" name, clever. Yeah I also think this might be the last thing thats faulty since phone seems picky on battery.
Alright, battery just arrived, phone turns on, charges using Quick Charge so I guess it proves the obivious - it was the battery fault. Thank You for the help
Hey everyone,
I'm just gonna get straight to the point my charger has completely stopped working and I need a new bottom module. My phone model is the H850 is it really necessary to get the right one because I read up about people getting bottom module replacements and the phone says Insert a supported module and the phone will refuse to work. I'm from the UK could anyone link me a H850 Battery Module so I can buy the right one.
Many Thanks
ZuneYT said:
Hey everyone,
I'm just gonna get straight to the point my charger has completely stopped working and I need a new bottom module. My phone model is the H850 is it really necessary to get the right one because I read up about people getting bottom module replacements and the phone says Insert a supported module and the phone will refuse to work. I'm from the UK could anyone link me a H850 Battery Module so I can buy the right one.
Many Thanks
Click to expand...
Click to collapse
https://www.ebay.com/i/262752657291?chn=ps&dispItem=1
https://www.google.com/aclk?sa=l&ai...EwiHn-fnxajXAhXGYyYKHcIfBc8Q2CkIhQMwCQ&adurl=
I found out the hard way i got a sprint and Verizon models and they are not interchangeable
Shame on you LG.....
Google is your best friend mate
https://www.google.com/search?q=h85...xqjXAhVr9YMKHZ2lBmMQ_AUICigB&biw=1262&bih=612
TheMadScientist said:
https://www.ebay.com/i/262752657291?chn=ps&dispItem=1
https://www.google.com/aclk?sa=l&ai...EwiHn-fnxajXAhXGYyYKHcIfBc8Q2CkIhQMwCQ&adurl=
I found out the hard way i got a sprint and Verizon models and they are not interchangeable
Shame on you LG.....
Google is your best friend mate
https://www.google.com/search?q=h85...xqjXAhVr9YMKHZ2lBmMQ_AUICigB&biw=1262&bih=612
Click to expand...
Click to collapse
Thanks for the links I have bought one now and should be with me in a few days time. Thanks Mad Scientist :good:
ZuneYT said:
Thanks for the links I have bought one now and should be with me in a few days time. Thanks Mad Scientist :good:
Click to expand...
Click to collapse
A good idea is to find the charging cradle and spare batt. I got 2 g5s. So i ended up with 3 batts and a cradle.
TheMadScientist said:
A good idea is to find the charging cradle and spare batt. I got 2 g5s. So i ended up with 3 batts and a cradle.
Click to expand...
Click to collapse
God damn Scientist Hahaha you're well prepared! Yeah I got another spare battery with me obviously with the lg g5 battery's performance it is necessary to carry one with you. I'm not too sure about the LG battery cradle I just dont think its that useful to me I charge one battery when its full then i charge the other one.
ZuneYT said:
God damn Scientist Hahaha you're well prepared! Yeah I got another spare battery with me obviously with the lg g5 battery's performance it is necessary to carry one with you. I'm not too sure about the LG battery cradle I just dont think its that useful to me I charge one battery when its full then i charge the other one.
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I have several type c cords numbered the batts 1 2 and 3. So its never a out thing. I like the cradle as it protects the batt from pennies and such in the pocket. No one likes a rocket in the pocket. Lol:silly:
Im not big on the modular swap out as does wear and tear on the modules but my usb ports like new....
TheMadScientist said:
I have several type c cords numbered the batts 1 2 and 3. So its never a out thing. I like the cradle as it protects the batt from pennies and such in the pocket. No one likes a rocket in the pocket. Lol:silly:
Im not big on the modular swap out as does wear and tear on the modules but my usb ports like new....
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Hahah thats true swapping it does deteriorate the battery when swapping it on a constant use. My bottom module has come but It still not charging at all, I don't understand whats wrong with the phone I've checked for anything thats effecting the charging port especially the new one and found nothing. I had like 3% of battery left on my phone everything seems normal nothing is wrong with the phone except that its not charging at all.
ZuneYT said:
Hahah thats true swapping it does deteriorate the battery when swapping it on a constant use. My bottom module has come but It still not charging at all, I don't understand whats wrong with the phone I've checked for anything thats effecting the charging port especially the new one and found nothing. I had like 3% of battery left on my phone everything seems normal nothing is wrong with the phone except that its not charging at all.
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Gonna be a pretty dumb question. BUT have you replaced your cable?? It might of had a sudden death or is your wire damaged by any chance, any exposed cables showing? If so then replace your charger wire not saying it will repair your problem but give it a try.
HunterTubeHD said:
Gonna be a pretty dumb question. BUT have you replaced your cable?? It might of had a sudden death or is your wire damaged by any chance, any exposed cables showing? If so then replace your charger wire not saying it will repair your problem but give it a try.
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Okay I replaced the charger, wire and battery everything seems to be in working order! Thanks everyone!