Related
After going through a total of 5 rezounds since December, I've got a phone I'm happy with. Runs cool, screen is good, buttons are relatively red, and it doesn't suck battery life. Completely stock, I'm at 35% left with 3 hours of on screen time in 4g with no wifi on, medium brightness. Gonna be keeping this one for a while.
5 times?? you should have gone fo a different device.
How do yu get that good of battery with that amount of on screen time on lte
Sent from my BAMF! Rezound via Tapatalk 2
thats what im wondering. maybe its just from a better production batch
qudwis said:
5 times?? you should have gone fo a different device.
Click to expand...
Click to collapse
I came from a tbolt, and have had a nexus, RAZR, charge, bionic, and revolution. This phone is my favorite.
This phone had 2.5 hours of talk time when I got it, but the sticker in the battery bay said it was refurbed on 4/26. Maybe it has better qc or something.
Tomorrow you will accidentally drop it in the toilet when reading the morning paper on the john.
I think the newer phones are better. Mine was perfect from the get go.
Sleek69 said:
Tomorrow you will accidentally drop it in the toilet when reading the morning paper on the john.
Click to expand...
Click to collapse
That would SUCK lol.
tspderek said:
I think the newer phones are better. Mine was perfect from the get go.
Click to expand...
Click to collapse
mine is fine and i got it in mid december, but i dont get battery life like this on stock. in general the newer ones seem better
My manufacturer date is 10/21/2011 but my life counter is 283... Which is back in August. Err. My phone had no user time on it though when I got it. I don't understand...
platinumrims said:
My manufacturer date is 10/21/2011 but my life counter is 283... Which is back in August. Err. My phone had no user time on it though when I got it. I don't understand...
Click to expand...
Click to collapse
how do you check these things?
nrfitchett4 said:
how do you check these things?
Click to expand...
Click to collapse
Le ##778# then call is how I do it. Then click view, then display. There might be another way... This phone is perfect with the exception of a questionable loud speaker. It's not bad though. It's only a little different than the one I've compared it to.. no one in the store could tell the difference. Thats how minute it is.
I got it in February after sending my first one back that apparently had nothing wrong with it, the keys were a little lighter than this ones though. This one has really red keys. I didn't know my other ones were lighter though. This one also doesn't have bad light leakage either. U can barely see it on a black screen in the dark with the brightness on minimum.
Sleek69 said:
Tomorrow you will accidentally drop it in the toilet when reading the morning paper on the john.
Click to expand...
Click to collapse
I would cry
Sent from my BAMF! Rezound via Tapatalk 2
Be happy that you got a good CLNR from Verizon. It's great that they supply us with fairly hassle free warranty exchanges. But at times their quality control can be pretty fail. I've gotten 4-5 devices that have LARGE scratches on them like 1-2 inches across the screen. Enjoy your device.
zetsumeikuro said:
Be happy that you got a good CLNR from Verizon. It's great that they supply us with fairly hassle free warranty exchanges. But at times their quality control can be pretty fail. I've gotten 4-5 devices that have LARGE scratches on them like 1-2 inches across the screen. Enjoy your device.
Click to expand...
Click to collapse
Wtf? For real? Unacceptable lol. Completely unacceptable.
My life counter is at 16. I'm assuming that is possibly number of days? My phone is older than that. Is it possible that the s-off process resets it?
I noticed that on the same firmware the rezound I'd had since december and the refurb I got in April had two radically different screens in them. My old one had a verrrry cool screen while the new one has a much warmer screen.
Much happier with the new unit.
Sent from my ADR6425LVW using XDA
Reaved said:
My life counter is at 16. I'm assuming that is possibly number of days? My phone is older than that. Is it possible that the s-off process resets it?
Click to expand...
Click to collapse
Maybe it is the number of hours? Lol Idk. I thought it was days but it wouldn't make since in my case. What's your manufacture date say?
platinumrims said:
Wtf? For real? Unacceptable lol. Completely unacceptable.
Click to expand...
Click to collapse
Yeah it's happened on 2 of my T-bolts and a Droid Charge. The T-bolt was a nightmare for me. They even sent me like 2-3 that had screens popping out, and when you pressed down on the screen, it was like a black berry storm LOL.
Just got my Inc4G, and there is a yellowish tint/hue at the top of the screen. Anyone else have this problem. Its pretty noticeable on a white background.
Not on my unit that I can tell. Guess just get replacement unit.
Sent from my Dinc4g
Nope, no issues here.
Seems the issues has gone away, all is good now!
Sent from my Inc4G
A62335 said:
Seems the issues has gone away, all is good now!
Sent from my Inc4G
Click to expand...
Click to collapse
Soooo, how long did it take for this discoloration to go away? Because I just realized that I've got it too.
I only noticed it when I turned the brightness all the way up and played an episode of "Firefly" on Netflix to kill the battery. When the phone automatically turned off, the discoloration was very obvious against the whiteness of the splash screen. I usually keep the screen brightness fairly low to conserve battery, plus my wallpapers are rarely brightly colored. I wouldn't have noticed it otherwise.
(And this is why I've never been an early adopter; I like for the bugs to be worked out before I buy something. Damn you, Verizon, for forcing me to an early upgrade.)
Took about 5 hours of on screen time
Sent from my Inc4G
Well, the iPhones/iPads had this problem. It's simply the adhesive that bonds the display to the glass. It likely hasn't fully cured and using the phone is enough to heat it up and have it fully cure
A62335 said:
Took about 5 hours of on screen time
Sent from my Inc4G
Click to expand...
Click to collapse
Yeah, this is weird. It's gone now. The screen has been off for the past several hours while I slept. I wonder if it will come back after a few hours use. I certainly hope not. Does anyone have any idea what might cause this?
Sent from my ADR6410LVW using xda app-developers app
dymmeh said:
Well, the iPhones/iPads had this problem. It's simply the adhesive that bonds the display to the glass. It likely hasn't fully cured and using the phone is enough to heat it up and have it fully cure
Click to expand...
Click to collapse
^ read up one.
Had this issue as well... it hadn't gone away by today so I returned mine and got a new one.
The discoloration is back now. I've had the phone in my possession for just over 24 hours but I don't think the screen on time has exceeded five hours. If it doesn't permanently go away in the next weeek I suppose I'll try my first phone exchange at Best Buy.
Sent from my ADR6410LVW using xda app-developers app
Mine went away completely and hasn't come back. I've been on this thing constantly though.
Sent from my Inc4G
A62335 said:
Mine went away completely and hasn't come back. I've been on this thing constantly though.
Sent from my Inc4G
Click to expand...
Click to collapse
Yeah, that's why I plan on giving it a week before I try to exchange it. I've been putting on a Netflix video and just letting it run too. Hopefully that will hasten this discoloration's permanent disappearance.
Sent from my ADR6410LVW using xda app-developers app
Ok, this is annoying. I exchanged my phone and the new phone has the same exact issue. Must be a bad batch.
Sent from my ADR6410LVW using xda app-developers app
First post here, hello all. Got my phone on friday last week and noticed a yellow spot (mine was in the lower right, basically on top of the 4th icon in the default dock)
I believe this is spot due to heat. It will show up when I am messing with the phone a lot, but if I set it down or power it off it will go away. I am not surprised to see others are having the same issue, but I was a little surprised to see that the spots were in different locations. I figured there was an especially hot component house behind my spot.
Interesting...
I have two of these phones now with no issues. Must be some bad batches out there... *sigh* c'mon HTC, quality control.
*Madmoose* said:
Interesting...
I have two of these phones now with no issues. Must be some bad batches out there... *sigh* c'mon HTC, quality control.
Click to expand...
Click to collapse
I also cannot report having this issue. However, for the people who do have the issue, considering how cool this phone runs, I'm not sure general use would be enough to heat it up to a temperature that would affect the adhesive if that's the problem. Maybe leave the phone on the charger at max brightness on a white screen for a while?
IceWilly said:
I believe this is spot due to heat. It will show up when I am messing with the phone a lot, but if I set it down or power it off it will go away. I am not surprised to see others are having the same issue, but I was a little surprised to see that the spots were in different locations. I figured there was an especially hot component house behind my spot.
Click to expand...
Click to collapse
The employees at Best Buy also thought it's due to heat. I honestly think it's just a few bad batches. I exchanged my phone at the same Best Buy where I originally purchased the phone, and second phone has the same discoloration in the same exact spot as the first phone. I plan on exchanging my phone one last time before the 30 day exchange period is up and hopefully the batch in stock at that time won't have this issue.
polarimetric said:
I also cannot report having this issue. However, for the people who do have the issue, considering how cool this phone runs, I'm not sure general use would be enough to heat it up to a temperature that would affect the adhesive if that's the problem. Maybe leave the phone on the charger at max brightness on a white screen for a while?
Click to expand...
Click to collapse
On two occasions I tried watching a few shows on Netflix on full brightness for at least an hour. After the hour was up, the discoloration was definitely more visible; there was no lessening of the spots. Perhaps I didn't run it long enough.
Sent from my ADR6410LVW using xda app-developers app
dbrits said:
The employees at Best Buy also thought it's due to heat. I honestly think it's just a few bad batches. I exchanged my phone at the same Best Buy where I originally purchased the phone, and second phone has the same discoloration in the same exact spot as the first phone. I plan on exchanging my phone one last time before the 30 day exchange period is up and hopefully the batch in stock at that time won't have this issue.
On two occasions I tried watching a few shows on Netflix on full brightness for at least an hour. After the hour was up, the discoloration was definitely more visible; there was no lessening of the spots. Perhaps I didn't run it long enough.
Sent from my ADR6410LVW using xda app-developers app
Click to expand...
Click to collapse
I think we should start taking pictures and circling the spots. I will post mine later tonight. If it is indeed some screen defect or adhesive problem, that could explain why it was happening in different spots (if it is) If the heat spots are clustered in one area, maybe there is some specific component producing heat in that area that is discoloring it locally.
IceWilly said:
I think we should start taking pictures and circling the spots. I will post mine later tonight. If it is indeed some screen defect or adhesive problem, that could explain why it was happening in different spots (if it is) If the heat spots are clustered in one area, maybe there is some specific component producing heat in that area that is discoloring it locally.
Click to expand...
Click to collapse
Yeah, I had the same thought about the components. I'll try and take a picture later this evening.
Sent from my ADR6410LVW using xda app-developers app
Hey guys,
Terrible tragedy here, had this phone for just a couple months and the audio jack started going wonky. Audio would cut out of one channel unless I spun the wire exactly the right way. Got tired of this, so I ordered a new jack for a few bucks and waited for it to come from China. When it finally did, I pulled my phone apart carefully following this guide:
dozuki-guide-pdfs.s3.amazonaws.com/durapowerglobal/guide_4_en.pdf
Not my first rodeo here, so it was pretty simple to take to apart, snap in the new jack, and put it all back together. Turned it on, and sound works, volume rocker, haptic buttons light up, vibrates, indicator light, all that good stuff. But the screen won't come on! Step 3 of that guide (the image is a little hard to see) has a black outline around the screen flex cable. Reseated that thing some 50 times already crossing fingers and praying to gods I don't believe in. Still nothing. I swear I was more careful with this repair than I've ever been with anything in the past, didn't crack anything, twist, bend, break anything, didn't go crossing wires or doing it while the phone was on. I can't see any reason why the screen won't turn on :crying: And the pricetag on a new screen is just about what the phone is! That, and of course there's no guarantee that a new screen would solve the problem if the issue happened to be on the board side of the connector.
Any advice? I'm grabbing at straws here and really don't want to have to drop money on another one just a few months after I bought it. Help greatly appreciated!
I am not sure what you can do, but since you had a legit issue with the phone that you didn't cause by doing something you shouldn't have, why didn't you get it exchanged under warranty?
Sent from my SCH-I605 using xda app-developers app
nosympathy said:
I am not sure what you can do, but since you had a legit issue with the phone that you didn't cause by doing something you shouldn't have, why didn't you get it exchanged under warranty?
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
Interesting... that thought never even crossed my mind. I guess my presumption was that a problem like that could be deemed damage to the phone if they insisted I had a wire plugged in and bent it or something to that effect. I guess I'm just so used to warranties not ever fixing anything that I forgot they existed. My natural reaction has become: something's broken? I'll have to fix it.
Though, I guess I could put it back together and bring it to a Verizon store and say the screen turned off and won't turn back on. Playing dumb may be a viable option.
carbide20 said:
Interesting... that thought never even crossed my mind. I guess my presumption was that a problem like that could be deemed damage to the phone if they insisted I had a wire plugged in and bent it or something to that effect. I guess I'm just so used to warranties not ever fixing anything that I forgot they existed. My natural reaction has become: something's broken? I'll have to fix it.
Though, I guess I could put it back together and bring it to a Verizon store and say the screen turned off and won't turn back on. Playing dumb may be a viable option.
Click to expand...
Click to collapse
Now that is fraud and I don't condone that. One thing to have a legit issue and they would have sent you a refurb with no issues.
Now that you have damaged your phone you should pony up and pay to get it fixed.
Sent from my SCH-I605 using xda app-developers app
nosympathy said:
Now that is fraud and I don't condone that. One thing to have a legit issue and they would have sent you a refurb with no issues.
Now that you have damaged your phone you should pony up and pay to get it fixed.
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
It won't let me hit Thanks, but this exactly
Sent from my SCH-I605 using Tapatalk 2
Ye warranty man wth lol....but thats what that 5 extra bucks a month goes to huh......i mean your insurance you got on your 700 dollar phone right now that its really messed up
My mistake, I didn't mean to cite fraud on this board. I'm simply frustrated with something that doesn't make sense to me and looking for a viable option that doesn't involve a $700 price tag. If I dropped it or got it wet I'd pay the bill, no problem. That I can clearly say is my fault and I messed up. I'm just astounded as someone who builds and repairs laptops, has fixed countless cell phones, ipods, etc. that simply unplugging a wire and plugging it back in would make the screen completely stop working with no signs of life. I just can't make sense of WHY it happened. If I could, I could blame myself and accept the bill for it and call it a lesson learned. But I haven't learned anything, other than that 99% of the time when I carefully replace parts everything will work fine, and 1% of the time - the time when the replacement bill is over 200% the original bill - something will strangely go wrong without any reasonable explanation.
carbide20 said:
My mistake, I didn't mean to cite fraud on this board. I'm simply frustrated with something that doesn't make sense to me and looking for a viable option that doesn't involve a $700 price tag. If I dropped it or got it wet I'd pay the bill, no problem. That I can clearly say is my fault and I messed up. I'm just astounded as someone who builds and repairs laptops, has fixed countless cell phones, ipods, etc. that simply unplugging a wire and plugging it back in would make the screen completely stop working with no signs of life. I just can't make sense of WHY it happened. If I could, I could blame myself and accept the bill for it and call it a lesson learned. But I haven't learned anything, other than that 99% of the time when I carefully replace parts everything will work fine, and 1% of the time - the time when the replacement bill is over 200% the original bill - something will strangely go wrong without any reasonable explanation.
Click to expand...
Click to collapse
Samsung doesn't charge an insane amount to fix the screen. Not anywhere close to 700.
The end of the day, the screen worked fine, you took the phone apart, screen now doesn't work, your fault. You did something. Everyone makes mistakes. You have a lesson to learn here, you just don't like it. Your lesson should be to have it replaced with a refurbed unit through Verizon not fix it yourself while under warranty unless they deem your issue not covered by warranty.
Warranties are interesting things. They sometimes cover things they shouldn't and don't cover things they should. Laptop warranties cover the AC port. I've sent laptops off for customers in the past where they obviously broke the AC port by putting extreme force against the AC cord. MFG still covered it. Not every company is out to get you.
I've only had to do it once with my Rezound. Got the refurb in a few days and sent my original one back. Was simple. I also didn't pay a dime.
Sent from my SCH-I605 using xda app-developers app
You're 100% right, I hadn't yet gotten out of the denial stage of grief. Funny enough, I used to work at a Staples EasyTech and would work on and send out customer's computers and see the same sorts of things.
Anyway, thanks.
Sent from my ADR6400L using xda app-developers app
[Edit] Gahhh it says sent from my Thunderbolt, how disappointing. I love this phone, but seriously - downgrading screen size makes the soul cry. After the note we're really getting into tablet territory with our next phones. Maybe Ill start a clothing company and just make giant pockets in everything. I foresee a market in previous note owners in 2 years.
carbide20 said:
You're 100% right, I hadn't yet gotten out of the denial stage of grief. Funny enough, I used to work at a Staples EasyTech and would work on and send out customer's computers and see the same sorts of things.
Anyway, thanks.
Sent from my ADR6400L using xda app-developers app
[Edit] Gahhh it says sent from my Thunderbolt, how disappointing. I love this phone, but seriously - downgrading screen size makes the soul cry. After the note we're really getting into tablet territory with our next phones. Maybe Ill start a clothing company and just make giant pockets in everything. I foresee a market in previous note owners in 2 years.
Click to expand...
Click to collapse
Not trying to be a jerk, just being honest
I know how you must feel. It really does suck. Just trying to help make this a learning experience for you and others who read it.
But seriously Samsung doesn't charge a huge amount to replace the screen. Give them a call and check. They may not even have to do that much. Who knows until they look.
Sent from my SCH-I605 using xda app-developers app
I appreciate it, and I've learned it. :thumbup:
Will do, gonna find out tomorrow and then Ill post my findings for anyone who's curious
Sent from my ADR6400L using xda app-developers app
Hey guys,
I'm new to the DNA forum and I've searched through a few threads about this but I haven't been able to find much help. Here we go: so as the title states the phone won't turn on and when I put it on the charger no LED's turn on to resemble a charge at all. I've tried the power button for 20 seconds, nothing happens, I've tried the power button, volume down, and even power, volume up and down. None of these seem to give life to the phone.
This is actually my friend's old phone and he got a replacement for it already I'm just trying to see if I can get it working again. So really I have a free DNA to diagnose because Verizon doesn't want it back.
Phone wasn't rooted before it died, pure stock.
Anybody have a suggestion or path you think I should take?
Thanks ahead of time,
monkey
monkey082506 said:
Hey guys,
I'm new to the DNA forum and I've searched through a few threads about this but I haven't been able to find much help. Here we go: so as the title states the phone won't turn on and when I put it on the charger no LED's turn on to resemble a charge at all. I've tried the power button for 20 seconds, nothing happens, I've tried the power button, volume down, and even power, volume up and down. None of these seem to give life to the phone.
This is actually my friend's old phone and he got a replacement for it already I'm just trying to see if I can get it working again. So really I have a free DNA to diagnose because Verizon doesn't want it back.
Phone wasn't rooted before it died, pure stock.
Anybody have a suggestion or path you think I should take?
Thanks ahead of time,
monkey
Click to expand...
Click to collapse
I'm going to go out on a limb here and say that you need to ask your friend for the complete story. What happened prior to the phone being bricked? Was there water damage or any other damage. Have you tried other charging cables that are known to be working and looked to make sure the pins inside the charge port have not been broken?
Sounds bricked to me. If it is bricked only way to get it working is to jtag it and send it out. It will be cheaper than paying for a new dna and if you really want it, it would run you a lot less in terms of money for a jtag repair.
Sent from my HTC6435LVW using xda app-developers app
Try letting it charge a full 24hrs and then see if it powers on. If that doesn't work then consider jtag
Sent from my 5 Senses of DNA
Not sure if I'll go the JTAG route or not. Like I said the phone has been replaced already it just sucks I can't take advantage of the phone. I have it sitting on the charger now, going to see if it'll work after a long period of time. There's no water damage, Verizon has checked it already.
If I would JTAG it...what would come of that. I'm not 100% familiar with JTAG, I just did a small amount of googling about it. Looks like a diagnostic procedure?
Sent from my Nexus 7 using Tapatalk HD
monkey082506 said:
Not sure if I'll go the JTAG route or not. Like I said the phone has been replaced already it just sucks I can't take advantage of the phone. I have it sitting on the charger now, going to see if it'll work after a long period of time. There's no water damage, Verizon has checked it already.
If I would JTAG it...what would come of that. I'm not 100% familiar with JTAG, I just did a small amount of googling about it. Looks like a diagnostic procedure?
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Its like a low level format that will restore to factory configuration.
It will get the phone working for a smaller coast than purchasing a new one. So you would still be taking advantage of getting a new phone. If you purchase the phone through Verizon with an upgrade you will be spending around 250$ where as opposed to getting it jtaged I believe you will only be paying 65$ (not sure about price) if you go through mobile tech.
Sent from my HTC6435LVW using xda app-developers app
Upgrade cost
Jaggar345 said:
It will get the phone working for a smaller coast than purchasing a new one. So you would still be taking advantage of getting a new phone. If you purchase the phone through Verizon with an upgrade you will be spending around 250$ where as opposed to getting it jtaged I believe you will only be paying 65$ (not sure about price) if you go through mobile tech.
Click to expand...
Click to collapse
The upgrade cost is only $99 nowadays. I just got mine Monday from Fry's Electronics for $99.99. If they didn't have it, I was going to order it from wireless [dot] amazon [dot] com for $99.99.
Interesting...I may have to go that route, I'm considering taking it apart and getting a voltage reading off the charging port. That'll at least tell me if the port is working correctly. If I go down that path I'll keep you all updated.
Sent from my Nexus 7 using Tapatalk HD
They must have dropped price since I got it. It was the same on Amazon and verizon when I get my dna
Sent from my HTC6435LVW using xda app-developers app
I took the back off only to find out I don't have screwdrivers small enough to take it all apart. Also couldn't get a correct reading from anywhere. Back to the drawing board for now...
Sent from my Nexus 7 using Tapatalk HD
Did you try a wireless charging pad? That might work who knows
Sent from my HTC DNA With sense 5
dragonstalker said:
I'm going to go out on a limb here and say that you need to ask your friend for the complete story. What happened prior to the phone being bricked? Was there water damage or any other damage. Have you tried other charging cables that are known to be working and looked to make sure the pins inside the charge port have not been broken?
Click to expand...
Click to collapse
Happened to me too on the 2.04 shipped. Totally unrooted n it just went black and never woke up. Set it down, picked it up. That's it.
Sent from my HTC6435LVW using xda app-developers app
---------- Post added at 11:21 PM ---------- Previous post was at 11:18 PM ----------
Desert Dwarf said:
The upgrade cost is only $99 nowadays. I just got mine Monday from Fry's Electronics for $99.99. If they didn't have it, I was going to order it from wireless [dot] amazon [dot] com for $99.99.
Click to expand...
Click to collapse
Got mine the 15th for $49.95 from Amazon
Sent from my HTC6435LVW using xda app-developers app
Greetings, I purchased a Droid DNA on craigslist and thought I had a great deal, the phone turned on, then turned off and never would take a charge again. After contacting verizon and having them tell me to return the device to the"retailer" I purchased the device from, I contacted HTC directly. HTC provided me with an amazing customer service expirence, it was weird and erie how good the service was. They gave me a ticket number number and an address to ship the device to, they didnt care where I purchased it. They day it arrived they fixed it and sent it back with a new motherboard less than 24 hours after delivery conformation. The device works perfectly.
I guess what I am getting at is if you can put the phone back together and make it look like you didnt take it apart, call HTC and create a repair order. All these devices come with at least a 1 year warranty.
I hope you get your device working regardless.
Yeah HTC support is by far the best support I have ever experienced. I felt the same way. My charger was bugging out and I called they got all my info and just said they would send a new one for free and to throw the other one out. They called me today and I missed the call but they didn't leave any message. Wondering if I should call them back or not, but oh well.
Sent from my HTC6435LVW using xda app-developers app
Little late on my update but I did get the phone apart and back together. I didn't see anything that stuck out, no water damage, etc.
I would contact HTC and try to get a replacement, however Verizon realized they never got the device back and well...they want it. So there goes my fun...
Thanks for all the input
Sent from my Nexus 7 using Tapatalk HD
same problem
I had the exact same issue (no charging no screen but capacitive touch buttons flashed) and had been playing with it trying to get my month old gold brick at this point, to rise like the Phoenix when it caught the light at just the right angle and the screen looked weird. Took a flashlight to it and the LCD is damaged but there is NO damage to the case/frame/digitizer. Been dealing with HTC for a week an probably will have to repair it myself. But heads up to anyone else with the same issue check the screen...
I am having the same problem. Any home based solutions so that i dont need to take it to either Verizon store or post it to JTAG?
Thank You
prateekjadhwani said:
I am having the same problem. Any home based solutions so that i dont need to take it to either Verizon store or post it to JTAG?
Thank You
Click to expand...
Click to collapse
Although it may not appear to be charging let it sit for the night as it may be. Then take it off in the morning and hold the power button for 30 seconds and see if it boots. Some dna phones have issues when they die. My battery has died 4 times on me and when I plug it in the led light blinks for 2 mins and then it stays lit and charges so, just let it sit over night and try in the morning.
Report back when you have done the following.
Sent from my HTC6435LVW using xda premium
Thanks for the quick reply. I did that whole night. The green light dint even blink for a single second. And pressing the power button does nothing. I tried plugging it into computer, computer dint even detect it. (on mac, windows 7 and linux). I tried to boot it into the bootloader mode, still no progress.
Thank You
Greetings to all the XDA community. I felt like i had a bunch of different problems with my new HTC One, that encompassed a few different threads, so i was wondering if Im the only one with such problems. If any of you had experienced one or all of these problems please let me know what you did to fix them. I appreciate your input, first time HTC owner here
1. Battery life very very subpar. Charged it for 4hours out of the box before using the first time, battery fell from 100 to 20 in 5 hrs of regular use.
2. Battery charge time is terrible. Takes 3 hours to go from 30% to 95%.
3 Wifi scan range is horrible. My Note 2 picked up 2 bars of wifi in my room, while the One cant even connect. Sitting 10ft from the Router, bars keep fluctuating from 4(max) to 1, sticking to 2 bars mostly. I dont want to burn through my cellular data allowance atleast at home.
4 Camera resolution in very average, I know its only 4 "ultrapixel", but it could be muh sharper even with that.
5 and ofcourse, the legendary capacitive buttons, especially the Back button. Unresponsive half the time, responsive after 3 soft touched (and one frustrated one). I dont mind them lighting off at times, but the unresponsiveness is unacceptable.
The build is gorgeous, no problems anywhere. The speakers are just awesome. The phone feels amazing in hand. But if i cant get wifi in my own house, and the buttons keep being so stubborn, i cant spend 2 days with that, let alone 2 years. Am i being too picky here?I hope so, cuz i REALLY love this phone for its PROs.
Please let me know what you guys think!! Thanks!!
My only problem is that battery seems to not last long and the gap on top. I wonder if I can exchange it?
Sent from my HTC One using xda premium
i didn't notice battery life issues (esp coming over from my nexus s) but I probably have less background stuff running than most-- I actively shut down facebook syncs, google talk, etc.
no issues with wifi antenna whatsoever.
the capacitive responsiveness issue is documented and supposedly fixed in one of the upcoming OTAs.
Sounds like you may have a defective device. I'd exchange it.
Can I exchange it because of the gap?
Sent from my HTC One using xda premium
AttachedSilver said:
Can I exchange it because of the gap?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
worse they can say is no lol tell them you feel like its defective and its supposed to be "gaplesssssssssss"
AttachedSilver said:
Can I exchange it because of the gap?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
They advertised the phone as GAPLESS so if theres a gap and you think is bothering you then you free to return it ( if you still on you 15 days )
Half of the top of mine is gapped from between the head jack and the power button all on the left side id guess roughly 1/64th of an inch..maybe less it's hardly a concern that's how miniscule or a problem it is to me.
As long as it doesn't display screen issues and get dirt beneath I'm fine with it.
It's not falling apart and I use an otterbox anyhow.
It would be far more realistic to let the phone grow old.... maybe drop it ...crack something let wear take place....so it looks legit... have a good reason to get an exchange/assurion claim.
Sent from my HTC One using xda app-developers app
lojak29 said:
Half of the top of mine is gapped from between the head jack and the power button all on the left side id guess roughly 1/64th of an inch..maybe less it's hardly a concern that's how miniscule or a problem it is to me.
As long as it doesn't display screen issues and get dirt beneath I'm fine with it.
It's not falling apart and I use an otterbox anyhow.
It would be far more realistic to let the phone grow old.... maybe drop it ...crack something let wear take place....so it looks legit... have a good reason to get an exchange/assurion claim.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Can you post a photo of the gap? I'm scared of getting one with more problems though
Sent from my HTC One using xda premium
I don't know about T-Mobile, but I know many international customers have gotten warranty exchanges because of gaps. If the gap is big enough that it bothers you, ask for an exchange. It is definitely ridiculous on some units I've seen.
About charge times, it charges normally up to about 90% then slows down much more than most phones. I think it's very well-implemented given the totally non-repairable nature of the phone. I just finished charging an hour ago, and it charged from about 30% to 90% in under 2 hours, then spent another hour going from 90% to 100%. It's much better to charge slowly at the high end and preserve the health of the battery. Also most people probably know this, but charging over USB from a computer is much, much slower than using a wall charger (and wall chargers vary in power output as well).
Can I just go in a T-Mobile store and ask for an exchange for the small gap? & they'll replace it?
Sent from my HTC One using xda premium
enigma2023 said:
Greetings to all the XDA community. I felt like i had a bunch of different problems with my new HTC One, that encompassed a few different threads, so i was wondering if Im the only one with such problems. If any of you had experienced one or all of these problems please let me know what you did to fix them. I appreciate your input, first time HTC owner here
1. Battery life very very subpar. Charged it for 4hours out of the box before using the first time, battery fell from 100 to 20 in 5 hrs of regular use.
2. Battery charge time is terrible. Takes 3 hours to go from 30% to 95%.
3 Wifi scan range is horrible. My Note 2 picked up 2 bars of wifi in my room, while the One cant even connect. Sitting 10ft from the Router, bars keep fluctuating from 4(max) to 1, sticking to 2 bars mostly. I dont want to burn through my cellular data allowance atleast at home.
4 Camera resolution in very average, I know its only 4 "ultrapixel", but it could be muh sharper even with that.
5 and ofcourse, the legendary capacitive buttons, especially the Back button. Unresponsive half the time, responsive after 3 soft touched (and one frustrated one). I dont mind them lighting off at times, but the unresponsiveness is unacceptable.
The build is gorgeous, no problems anywhere. The speakers are just awesome. The phone feels amazing in hand. But if i cant get wifi in my own house, and the buttons keep being so stubborn, i cant spend 2 days with that, let alone 2 years. Am i being too picky here?I hope so, cuz i REALLY love this phone for its PROs.
Please let me know what you guys think!! Thanks!!
Click to expand...
Click to collapse
I am having the exact same problem as you (#5 above) with the capacitive buttons. The Back button doesn't respond half the time. It is really frustrating. The Home button too respond especially when double tapping to bring up the recent apps list it doesn't respond like half the time. I thought maybe it was a software issue. I guess it's a defective device then?
I have read that the buttons can be fixed through a software update by htc, though I have no idea when tmobile might push it out. For people in Europe with the same problem, they claim the OTA fixed it.
If that's the only problem you have, it may be with waiting for the ota or a custom rom with fixes.
AttachedSilver said:
Can I just go in a T-Mobile store and ask for an exchange for the small gap? & they'll replace it?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Would you actually return the phone cause of a gap?
Sent from my HTC One using xda premium
shook187 said:
Would you actually return the phone cause of a gap?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Well it is advertised as zero gap
Sent from my HTC One using xda premium
As long as u are covered under buyers remorse, they will take a return and give u a brand new phone for whatever reason, or so they have told me over and over..call the place u got it from and find out how long you have got till that remorse period ends
enigma2023 said:
As long as u are covered under buyers remorse, they will take a return and give u a brand new phone for whatever reason, or so they have told me over and over..call the place u got it from and find out how long you have got till that remorse period ends
Click to expand...
Click to collapse
They will replace it if they even have anymore in the store. Most stores are completely out of it
Sent from my HTC One using xda app-developers app
I got mine online, so im not sure of in store availability.
Thanks to each and everyone for your valuable advice and experiences. After countless hours of online research and tech support, I have come to the conclusion that a lot of people are having a at least one issue out of the box with their phone. HTC seems to have rushed this phone into the market in an effort to beat the S4 in timing, but in doing so they have caused quite a few quality control issues with undoubtedly the best smartphone at this time.
I bought a S4 to compare side by side before I made my decision, and after days of deliberation it seems that the One is superior to the S4 only in the flawless design and excellent speakers. This is purely my opinion, but after putting them side by side in my room, and seeing full wifi bars on my s4 and the one struggling to get just one, I must with heavy heart return my One. I came from a note 2, looking for a 1080p display and connectivity for my media consumption, and HTC could only provide one (pun unintended).
With all of you struggling with issues with your phones, good luck. I guess I'm staying samsung for now.
My older HTC One X also has poor wifi in my house. My iPad picks up signal great in my house but the minute I start walking away from my wifi router the HTC One X drops connection. Seems like wifi reception is not their strong point in all their smartphones.