Hey guys,
Terrible tragedy here, had this phone for just a couple months and the audio jack started going wonky. Audio would cut out of one channel unless I spun the wire exactly the right way. Got tired of this, so I ordered a new jack for a few bucks and waited for it to come from China. When it finally did, I pulled my phone apart carefully following this guide:
dozuki-guide-pdfs.s3.amazonaws.com/durapowerglobal/guide_4_en.pdf
Not my first rodeo here, so it was pretty simple to take to apart, snap in the new jack, and put it all back together. Turned it on, and sound works, volume rocker, haptic buttons light up, vibrates, indicator light, all that good stuff. But the screen won't come on! Step 3 of that guide (the image is a little hard to see) has a black outline around the screen flex cable. Reseated that thing some 50 times already crossing fingers and praying to gods I don't believe in. Still nothing. I swear I was more careful with this repair than I've ever been with anything in the past, didn't crack anything, twist, bend, break anything, didn't go crossing wires or doing it while the phone was on. I can't see any reason why the screen won't turn on :crying: And the pricetag on a new screen is just about what the phone is! That, and of course there's no guarantee that a new screen would solve the problem if the issue happened to be on the board side of the connector.
Any advice? I'm grabbing at straws here and really don't want to have to drop money on another one just a few months after I bought it. Help greatly appreciated!
I am not sure what you can do, but since you had a legit issue with the phone that you didn't cause by doing something you shouldn't have, why didn't you get it exchanged under warranty?
Sent from my SCH-I605 using xda app-developers app
nosympathy said:
I am not sure what you can do, but since you had a legit issue with the phone that you didn't cause by doing something you shouldn't have, why didn't you get it exchanged under warranty?
Sent from my SCH-I605 using xda app-developers app
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Click to collapse
Interesting... that thought never even crossed my mind. I guess my presumption was that a problem like that could be deemed damage to the phone if they insisted I had a wire plugged in and bent it or something to that effect. I guess I'm just so used to warranties not ever fixing anything that I forgot they existed. My natural reaction has become: something's broken? I'll have to fix it.
Though, I guess I could put it back together and bring it to a Verizon store and say the screen turned off and won't turn back on. Playing dumb may be a viable option.
carbide20 said:
Interesting... that thought never even crossed my mind. I guess my presumption was that a problem like that could be deemed damage to the phone if they insisted I had a wire plugged in and bent it or something to that effect. I guess I'm just so used to warranties not ever fixing anything that I forgot they existed. My natural reaction has become: something's broken? I'll have to fix it.
Though, I guess I could put it back together and bring it to a Verizon store and say the screen turned off and won't turn back on. Playing dumb may be a viable option.
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Click to collapse
Now that is fraud and I don't condone that. One thing to have a legit issue and they would have sent you a refurb with no issues.
Now that you have damaged your phone you should pony up and pay to get it fixed.
Sent from my SCH-I605 using xda app-developers app
nosympathy said:
Now that is fraud and I don't condone that. One thing to have a legit issue and they would have sent you a refurb with no issues.
Now that you have damaged your phone you should pony up and pay to get it fixed.
Sent from my SCH-I605 using xda app-developers app
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Click to collapse
It won't let me hit Thanks, but this exactly
Sent from my SCH-I605 using Tapatalk 2
Ye warranty man wth lol....but thats what that 5 extra bucks a month goes to huh......i mean your insurance you got on your 700 dollar phone right now that its really messed up
My mistake, I didn't mean to cite fraud on this board. I'm simply frustrated with something that doesn't make sense to me and looking for a viable option that doesn't involve a $700 price tag. If I dropped it or got it wet I'd pay the bill, no problem. That I can clearly say is my fault and I messed up. I'm just astounded as someone who builds and repairs laptops, has fixed countless cell phones, ipods, etc. that simply unplugging a wire and plugging it back in would make the screen completely stop working with no signs of life. I just can't make sense of WHY it happened. If I could, I could blame myself and accept the bill for it and call it a lesson learned. But I haven't learned anything, other than that 99% of the time when I carefully replace parts everything will work fine, and 1% of the time - the time when the replacement bill is over 200% the original bill - something will strangely go wrong without any reasonable explanation.
carbide20 said:
My mistake, I didn't mean to cite fraud on this board. I'm simply frustrated with something that doesn't make sense to me and looking for a viable option that doesn't involve a $700 price tag. If I dropped it or got it wet I'd pay the bill, no problem. That I can clearly say is my fault and I messed up. I'm just astounded as someone who builds and repairs laptops, has fixed countless cell phones, ipods, etc. that simply unplugging a wire and plugging it back in would make the screen completely stop working with no signs of life. I just can't make sense of WHY it happened. If I could, I could blame myself and accept the bill for it and call it a lesson learned. But I haven't learned anything, other than that 99% of the time when I carefully replace parts everything will work fine, and 1% of the time - the time when the replacement bill is over 200% the original bill - something will strangely go wrong without any reasonable explanation.
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Samsung doesn't charge an insane amount to fix the screen. Not anywhere close to 700.
The end of the day, the screen worked fine, you took the phone apart, screen now doesn't work, your fault. You did something. Everyone makes mistakes. You have a lesson to learn here, you just don't like it. Your lesson should be to have it replaced with a refurbed unit through Verizon not fix it yourself while under warranty unless they deem your issue not covered by warranty.
Warranties are interesting things. They sometimes cover things they shouldn't and don't cover things they should. Laptop warranties cover the AC port. I've sent laptops off for customers in the past where they obviously broke the AC port by putting extreme force against the AC cord. MFG still covered it. Not every company is out to get you.
I've only had to do it once with my Rezound. Got the refurb in a few days and sent my original one back. Was simple. I also didn't pay a dime.
Sent from my SCH-I605 using xda app-developers app
You're 100% right, I hadn't yet gotten out of the denial stage of grief. Funny enough, I used to work at a Staples EasyTech and would work on and send out customer's computers and see the same sorts of things.
Anyway, thanks.
Sent from my ADR6400L using xda app-developers app
[Edit] Gahhh it says sent from my Thunderbolt, how disappointing. I love this phone, but seriously - downgrading screen size makes the soul cry. After the note we're really getting into tablet territory with our next phones. Maybe Ill start a clothing company and just make giant pockets in everything. I foresee a market in previous note owners in 2 years.
carbide20 said:
You're 100% right, I hadn't yet gotten out of the denial stage of grief. Funny enough, I used to work at a Staples EasyTech and would work on and send out customer's computers and see the same sorts of things.
Anyway, thanks.
Sent from my ADR6400L using xda app-developers app
[Edit] Gahhh it says sent from my Thunderbolt, how disappointing. I love this phone, but seriously - downgrading screen size makes the soul cry. After the note we're really getting into tablet territory with our next phones. Maybe Ill start a clothing company and just make giant pockets in everything. I foresee a market in previous note owners in 2 years.
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Click to collapse
Not trying to be a jerk, just being honest
I know how you must feel. It really does suck. Just trying to help make this a learning experience for you and others who read it.
But seriously Samsung doesn't charge a huge amount to replace the screen. Give them a call and check. They may not even have to do that much. Who knows until they look.
Sent from my SCH-I605 using xda app-developers app
I appreciate it, and I've learned it. :thumbup:
Will do, gonna find out tomorrow and then Ill post my findings for anyone who's curious
Sent from my ADR6400L using xda app-developers app
Related
hey guys
my galaxy s2 has been on the fritz with the power cord recently. it thinks its plugged in when it isnt and i cant use usb mode
any help?
much, much appreciated.
yashimototumah said:
hey guys
my galaxy s2 has been on the fritz with the power cord recently. it thinks its plugged in when it isnt and i cant use usb mode
any help?
much, much appreciated.
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Click to collapse
ruh roh. Did this behavior just start on its own randomly? Sounds very similar to what mine was doing due to a failed USB port. I think there is at least one, maybe a couple more, other users on the forums here who also experienced USB port hardware failure. ended up doing a warranty replacement for mine.
Sent from my SGH-I777 using XDA App
Ya it completely started happening on its own.
Definitely seems to be the usb port.
Thanks for the heads up, gonna be contacting att in the morning
yashimototumah said:
Ya it completely started happening on its own.
Definitely seems to be the usb port.
Thanks for the heads up, gonna be contacting att in the morning
Click to expand...
Click to collapse
Yea that's a common problem. USB port defect.
Sent from my A500 using xda premium
I've already brought back 2 of these because of the same exact problem. I'm really starting to think it's because there is no cover/door over the USB port. Loved the slider on the cappy. Need a case that covers the port
Sent from my SAMSUNG-SGH-I777 using XDA App
There's a few threads on this. I personally started one. Best thing to do is just take it back to att.
Sent from my SAMSUNG-SGH-I777 using xda premium
Cdub5 said:
I've already brought back 2 of these because of the same exact problem. I'm really starting to think it's because there is no cover/door over the USB port. Loved the slider on the cappy. Need a case that covers the port
Sent from my SAMSUNG-SGH-I777 using XDA App
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While I certainly can't argue that covering the USB port is a bad thing, I carried an HTC aria (same port location, same type of case, same pocket) in a construction environment for more than a year with no USB port problems. While it certainly could be caused by lack of protection (pocket lint was my first thought when mine happened) I suspect a bad batch of Ports made it into the assembly line, due to the number of reports I've seen here. My bad one was purchased on launch day - anyone else have one go bad on a significantly more recent purchase?
Sent from my SGH-I777 using XDA App
Mine was doing the same thing, as well as going into "car mode" randomly and freezing up completely. I found a thread that suggested swabbing out the port with rubbing alcohol and a small paint brush. I did that and it cured the problem, but I also bought a case that covers the usb port (otterbox).
This all went down about three weeks ago and it hasn't happened since.
Racer447 said:
Mine was doing the same thing, as well as going into "car mode" randomly and freezing up completely. I found a thread that suggested swabbing out the port with rubbing alcohol and a small paint brush. I did that and it cured the problem, but I also bought a case that covers the usb port (otterbox).
This all went down about three weeks ago and it hasn't happened since.
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Click to collapse
Wow, good to know...I was getting the car mode deal too. I'll be keeping this in mind for post-warranty issues. Thanks.
Sent from my SGH-I777 using XDA App
Seems like a common problem from a specific batch of them, so shouldn't be an issue to get a replacement.
Good luck!
Sent from my SGH-I777 using xda premium
dandrumheller said:
While I certainly can't argue that covering the USB port is a bad thing, I carried an HTC aria (same port location, same type of case, same pocket) in a construction environment for more than a year with no USB port problems. While it certainly could be caused by lack of protection (pocket lint was my first thought when mine happened) I suspect a bad batch of Ports made it into the assembly line, due to the number of reports I've seen here. My bad one was purchased on launch day - anyone else have one go bad on a significantly more recent purchase?
Sent from my SGH-I777 using XDA App
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Click to collapse
Got my first one on black Friday, second one two weeks later, third one, a week or so after that. First two were a 1108, and 1110 builds from what I recall. Not sure what my latest build is, but I got this one at a different best buy (first two from the same best buy) so hopefully if it was a bad batch it won't happen to me with this new one. Knock on wood. This time I got best buy insurance. Seems good, $9.99 a month, no copay for replacement.
Sent from my SAMSUNG-SGH-I777 using XDA App
same usb problems
I am having some of the same problems. My phone thinks it is always charging, the fully charged notification is almost always up, and my computer cannot recognize the phone. I would send my phone in for a replacement, however the water indicator sticker is red (it got slightly wet).
Does anyone have any idea on what to do. Has anyone else had the rubbing alcohol method work?
I just went through this same issue, but I managed to fix mine on my own. I don't have the phone insurance through ATT, and the overseas warranty support center did everything that they could to deny service. Every time that I would call, they would repeat the steps that we had already been through in troubleshooting. I knew from reading here and other sites that the usb connector, or usb board was my problem. I started out cleaning it with alcohol and that seemed to help a little bit. The ultimate answer was to bend the pins in the middle of the USB connector in the direction of my screen, just a little bit. I have been three months now with no problem whatsoever. I didn't tell ATT that I did this, but I wanted to get a new phone, thinking that this fix would eventually cause the port to break altogether.
This ordeal was extremely frustrating for me, because I have been into phone hacks/flashing roms since the WinMo days. They tried to tell me on one of the calls that they had pushed an update to my phone that would fix it. I promptly told the lady on the phone that she was full of @#$#, as I knew the phone had obviously not been flashed or updated by her text message. She finally backpedaled and admitted that she was lying. It was hard to deal with this conversation without admitting what I knew about these phones. The sad fact is that at this time, my phone wasn't even rooted yet.
In the end, I did get a new, factory battery out of the deal. These idiots thought that a new battery would resolve the issue, even though I told them exactly what the problem was.
I was really pissed about the service I received. I am over an IT helpdesk for a software company. If any of my employees treated our customers like I was treated, they would be looking for work. I expect that they are just doing their jobs as supportbots, just like ATT wants them to.
I decided that if I ended up having to replace the USB board on my own dime, I was going to fix it, root it, unlock it and fleabay the thing. I was going to use the proceeds to pay the early termination fee and say goodbye to ATT forever.
I know that this was longwinded, but I have been holding this in for a while now. I posted this in one of the earlier threads, but then deleted it, thinking that I might need to reference the thread to show ATT that the USB issue was a known problem.
I don't have this issue, but a friend does. What would one do if this happened while their phone was rooted? How would you get back to stock with a dead port?
I had this issue a few weeks ago. About 100 times a day the phone would chime, thinking it had just been plugged in/unplugged. I cleaned out the USB port very well with rubbing alcohol (used a small paintbrush), as well as the internal battery contacts. I also stopped taking the phone in the bathroom while I showered, thinking that perhaps steam from the shower could be causing the problem. I'm not sure if the alcohol or keeping it out of the bathroom did it, but within a day or two the problem stopped, and hasn't repeated itself for 3 weeks or so.
candersonosu said:
I am having some of the same problems. My phone thinks it is always charging, the fully charged notification is almost always up, and my computer cannot recognize the phone. I would send my phone in for a replacement, however the water indicator sticker is red (it got slightly wet).
Does anyone have any idea on what to do. Has anyone else had the rubbing alcohol method work?
Click to expand...
Click to collapse
There was somewhere on XDA a thread on how to make the moisture indicator white again. Bleach or something i believe, Maybe someone else here knows/remembers?
L8sho said:
I just went through this same issue, but I managed to fix mine on my own. I don't have the phone insurance through ATT, and the overseas warranty support center did everything that they could to deny service. Every time that I would call, they would repeat the steps that we had already been through in troubleshooting. I knew from reading here and other sites that the usb connector, or usb board was my problem. I started out cleaning it with alcohol and that seemed to help a little bit. The ultimate answer was to bend the pins in the middle of the USB connector in the direction of my screen, just a little bit. I have been three months now with no problem whatsoever. I didn't tell ATT that I did this, but I wanted to get a new phone, thinking that this fix would eventually cause the port to break altogether.
This ordeal was extremely frustrating for me, because I have been into phone hacks/flashing roms since the WinMo days. They tried to tell me on one of the calls that they had pushed an update to my phone that would fix it. I promptly told the lady on the phone that she was full of @#$#, as I knew the phone had obviously not been flashed or updated by her text message. She finally backpedaled and admitted that she was lying. It was hard to deal with this conversation without admitting what I knew about these phones. The sad fact is that at this time, my phone wasn't even rooted yet.
In the end, I did get a new, factory battery out of the deal. These idiots thought that a new battery would resolve the issue, even though I told them exactly what the problem was.
I was really pissed about the service I received. I am over an IT helpdesk for a software company. If any of my employees treated our customers like I was treated, they would be looking for work. I expect that they are just doing their jobs as supportbots, just like ATT wants them to.
I decided that if I ended up having to replace the USB board on my own dime, I was going to fix it, root it, unlock it and fleabay the thing. I was going to use the proceeds to pay the early termination fee and say goodbye to ATT forever.
I know that this was longwinded, but I have been holding this in for a while now. I posted this in one of the earlier threads, but then deleted it, thinking that I might need to reference the thread to show ATT that the USB issue was a known problem.
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Click to collapse
Awesome help mate. Got me going. Alcohol, toothbrush and bending the pin up with a needle.
JeremyLeroy96 said:
I don't have this issue, but a friend does. What would one do if this happened while their phone was rooted? How would you get back to stock with a dead port?
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Click to collapse
I had the same issue and I manage to get to stock usingh Mobile odin, I went to the DSC or how ever is spell The repair center for att. and the guy took it tried to fix it but was no good, so he gave me a new one. And as the chatter kept going he said they would still take them even if there rooted becouse Samsung can just restore them back to stock much easier than we can. Maybe he was blowing smoke but sounded kinda true.
he said mine hjad some sort of corrosion on the USB port that made it think it was connected that's why it showed that.
I am currently having the same issue. I have an SGH-S959g, which is Straight Talk/Net 10's S II. I'm posting here because my phone is physically identical to the AT&T S II. At the suggestion of multiple forums, I've tried cleaning it out with rubbing alcohol. I even took apart the phone and cleaned the soldered connections to the logic board. There was virtually no corrosion on any of the port. I tried bending the pins slightly forward as well, because that has helped with other phones (Samsung and otherwise). None of this is solving my problem and, unfortunately, my month-to-month service means I have no option of being sent another phone. Any help would be immensely appreciated (especially if it contains a new idea or two to try).
Thanks in advance.
camkatastrophe said:
I am currently having the same issue. I have an SGH-S959g, which is Straight Talk/Net 10's S II. I'm posting here because my phone is physically identical to the AT&T S II. At the suggestion of multiple forums, I've tried cleaning it out with rubbing alcohol. I even took apart the phone and cleaned the soldered connections to the logic board. There was virtually no corrosion on any of the port. I tried bending the pins slightly forward as well, because that has helped with other phones (Samsung and otherwise). None of this is solving my problem and, unfortunately, my month-to-month service means I have no option of being sent another phone. Any help would be immensely appreciated (especially if it contains a new idea or two to try).
Thanks in advance.
Click to expand...
Click to collapse
Had same issue, fixed it with ebay item 270993875674. I can't post links so you will have to search. I bought my S2 in fall of 2011, tried a different board it did not work. The Q&A forum led me to this ebay item to fix it. It's an easy fix, takes maybe 15-20 mins if you are being ultra careful.
basically a power outtage fried my mainboard, my phone has been unusable for MONTHS. I need to fix this somehow..
Why the hell does the skyrocket have mainboards EVERYWHERE for $60, but I have to spend $350 on a god damned broken phone that MIGHT have a working mainboard to fix my note?
Warrenty is already voided. AT&T store basically swapped me a battery that was corroded which screwed a battery pin up. THIS IS NOT WHY MY PHONE WONT TURN ON. It wokred fine aside from not charging until the power outtage.
Where the hell do I buy this mainboard?
I don't have an answer to your question, but I do have one of my own:
How does a power failure cause a phone to break?
Snarksneeze said:
I don't have an answer to your question, but I do have one of my own:
How does a power failure cause a phone to break?
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Click to collapse
Lol right
Read the topic, just knew he would be talking about his desktop
A power surge damage the power port or something. The board can only take so much volage be for it fries. I have lost many power cords to bad outlets.
c0reyl said:
Where the hell do I buy this mainboard?
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Click to collapse
What have you replaced so far? I only remember you replacing the USB board and the antenna wire. I thought that fixed everything.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Send that **** back I sent mine through warranty for that
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
http://forum.xda-developers.com/showthread.php?t=1818874
There's an option for ya. Not broken or anything he says.
Sent from my SAMSUNG-SGH-I717 using xda premium
Just a thought try craigslist it runs around 300 for a unit or less for a dropped one and you can use your old one as future parts. There may be one in your area and you could just meet and pickup.
im not gunna lie I actually bought a brand new note. I spent months looking for a new damn mainboard.
And a power surge that also killed my modem and router also decided to fry my entire phone mainboard. I think the screen is still good, how much can I sell that for?
Power surge or lightning strike?
You can sell a note with a bad board for about $100 - someone with a broken front glass will have to spend $200 to have it replaced by Samsung.
We got hit here last week by lightning ....about 50 feet from the house ...
My house breakers blew ....and my phone was plugged in ....
It freaked out for about 2 minutes....then I pulled the battery and replaced it ...
The phone fired right up ....
I got lucky ....g
rangercaptain said:
Power surge or lightning strike?
You can sell a note with a bad board for about $100 - someone with a broken front glass will have to spend $200 to have it replaced by Samsung.
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Click to collapse
I think a transformer blew up. A power surge was definitely involved and I think an uprooted tree also destroyed the powerline for 2 days from a storm powerful enough to rip trees out of the ground
Sent from my SAMSUNG-SGH-I717 using XDA Premium HD app
I know this is an old thread, but rather than starting a new one, I decided to up this one, because I have the exact question.
I need to buy a new mainboard. I damaged the connector for the screen, while replacing the screen. I looked everywhere, but they only have other parts, but not the mainboard itself.
Anyone know where to buy the mainboard from?
Bump......g
So, I have spoken to some vendors and suppliers of replacement parts.
Apparently, the mainboard for Note 1 are not for sale. They can't get them even if they wanted.
I would have to go through Samsung directly, but they are going to charge me an arm and a leg.
If your mainboard is damaged, it is best to sell the phone for parts and get a new phone instead.
gregsarg said:
We got hit here last week by lightning ....about 50 feet from the house ...
My house breakers blew ....and my phone was plugged in ....
It freaked out for about 2 minutes....then I pulled the battery and replaced it ...
The phone fired right up ....
I got lucky ....g
Click to expand...
Click to collapse
You have renters or home owners insurance? Do a claim against it, replaced 7 of 7 tvs that blew when lighting hit near my house. Not sure if my rates went up, but damn sure did not have the cash to replace seven flat screens at once.
vanemburghj said:
You have renters or home owners insurance? Do a claim against it, replaced 7 of 7 tvs that blew when lighting hit near my house. Not sure if my rates went up, but damn sure did not have the cash to replace seven flat screens at once.
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Click to collapse
boy, I thought I was nuts with 6 TV's in our house!
wase4711 said:
boy, I thought I was nuts with 6 TV's in our house!
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Click to collapse
wase, if I didn't have one in every room, would mean I would have to sit down and spend what the wife calls "quality time" with her.......
yeah, but with 7 rooms in the house, you should be able to get away from her trap somewhere!
No damage for me .....I'm not the OP
I bumped this thread in hopes we could find a source for new main boards.
They seem to be tightly held by Samsung and their respective suppliers.
And that sucks ....g
So I screwed up my RAZR by changing system files with root. Summary: Recovery not an option, fastboot only way to go, but, the battery died.
I tried making a motorola factory cable. I tried hotwiring the battery. When all was said and done, I got nowhere.
Then I got my buddies RAZR. Not sure what he did to it, but the screen is shattered. So my thought was, of course, I can use his phone to charge my battery! :laugh:
It doesn't work. I ask my friend about it, this is what he tells me.
Him: "When we were disabling the phone she lady said that it may turn off the phone completely"
Me: "WHAT?"
Him: "I don't that's just what that verizon lady said. I'm guessing that the phone is all connected by radio waves and crap"
Me: "WHAT?"
Him: "Apparently turned it off"
Me: " Turned...it...off."
Him: "I guess so if it no worky"
Me: "WHAT?"
Him: "with newer phones like that they are able to actually turn on and off the phone and other crap like that"
Me: "WHAT?"
So. I ask you XDA. Once again. Can ya help me...help meeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
WHAT?
Seriously though, your friend said that a verizon employee disabled his phone? How? did they send a zip and have him install it? What are the circumstances preventing this from being verizon goofing up his gear, warranting them to replace it? Did he already goof it up? Was it already not turning on when he called, and after trying for a bit, verizon verified fubar?
Draxin said:
WHAT?
Seriously though, your friend said that a verizon employee disabled his phone? How? did they send a zip and have him install it? What are the circumstances preventing this from being verizon goofing up his gear, warranting them to replace it? Did he already goof it up? Was it already not turning on when he called, and after trying for a bit, verizon verified fubar?
Click to expand...
Click to collapse
Thank you for replying.
As mentioned above, his screen is shattered. Pretty nicely too. Of his own doing. I would assume he went in to the Verizon store, and the conversation above followed. There should be nothing wrong with the ROM. I have no idea what they could have done to it.
I will tell you this though. I took out his battery, put in mine. Here's what I've got.
When plugging into a charger I get one of three results.
1. White LED that turns on and immediately shuts off
2. Faint...and I mean faint...red LED for a split second that fades
3. Nothing.
Another buddy of mine asked me what happens when I hold the volume down and power for 10 seconds (no not trying to load bootloader)
Zilch. Nada. Nothing happens.
I was looking over at ifixit.com at how to dismantle a RAZR.
Theoretically, using that guide, I could take this screen shattered RAZR's motherboard and attach it to my ROM corrupted RAZR's screen.
If:
1. His motherboard is also destroyed
2. Verizon somehow deactivated the motherboard itself or wiped the rom
3. That guide and others mentioned that there is one unit that once you take apart can not be put back, you have to order a new put together unit. I believe it was talking about the camera area, not sure.
3a. Assuming the camera area is non-replaceable, the phone will not work without it.
3b. They weren't just talking about that protecting cover over the area.
I am much better at fixing problems on a device, then fixing a device itself. Obviously.
Thanks again for replying.
Honestly I am suspecting your friend is mistaking verizon removing his plans from the phone, with bricking it. I haven't heard of verizon intentionally bricking someones phone, even with a cracked screen. the only way I could even see them doing that is with an OTA file, or had him download a corrupted zip, then install it which with a cracked screen is unlikely on both accounts since both actions require user input. If the phone wasn't event on, then it would be impossible. And I mean, why would they do that? If anything they would just want it sent in, not nuke it, then hand it back to the customer. Doesn't mean phone is not screwed( I had a droidx meet a terrible fate via 12 foot drop, screen down onto bricks) just that if it is, it isn't verizons doing. Depending on what happened to it, the board could be all sorts of goofed, and the screen is just what you can physically see.
In light of that, have you considered swapping the screen/digitizer of your bricked phone with the cracked one?
http://www.youtube.com/watch?v=I0fSED86mLs
Less messy, less risk, though she won't be as water resistant then, but it is the same steps as disassembling the phone for the motherboard, and you don't have to disrupt as many components, so less opportunity for error.
If you do it, remember that the screen and the digitizer MUST be replaced as a unit
Draxin said:
In light of that, have you considered swapping the screen/digitizer of your bricked phone with the cracked one?
http://www.youtube.com/watch?v=I0fSED86mLs
Less messy, less risk, though she won't be as water resistant then, but it is the same steps as disassembling the phone for the motherboard, and you don't have to disrupt as many components, so less opportunity for error.
If you do it, remember that the screen and the digitizer MUST be replaced as a unit
Click to expand...
Click to collapse
Screen and digitizer, which will be one unit when I take it out of my bricked phone correct?
A second question, even more stupid...what do you think the changes are that my buddies phone is fine and this will work?
In other words, could his phone not be turning on solely because the screen is damaged? Is that likely?
If I were to get this to work the easy way, I would eventually do it the hard way (take his motherboard for my unit) because mine is a bit shinier.
Thanks again.
EDIT: Just an FYI, I'm not stalling on doing this, I currently don't have Torx screwdrivers, I will get hold of some soon. I have been able to get out the batteries with pliers so far.
They are attached, but you can accidently separate them, which then you could be screwed, i personally have never done it so i would suggest you watch and read several tutorials to make yourself really comfortable with the process.
As far as your buddies phone... Completely dependent on how the phone dropped, and how much impact on what part of the phone.... The drop might have knocked the battery circuit loose.... Damaged the camera or other part of the phone disrupting a circuit, or the shock if the drop could have severely damaged the board.... Only one way to find out
Sent from my DROID RAZR using xda app-developers app
:laugh:
Draxin said:
They are attached, but you can accidently separate them, which then you could be screwed, i personally have never done it so i would suggest you watch and read several tutorials to make yourself really comfortable with the process.
As far as your buddies phone... Completely dependent on how the phone dropped, and how much impact on what part of the phone.... The drop might have knocked the battery circuit loose.... Damaged the camera or other part of the phone disrupting a circuit, or the shock if the drop could have severely damaged the board.... Only one way to find out
Sent from my DROID RAZR using xda app-developers app
Click to expand...
Click to collapse
Sir I salute you and thank you for your input and advice. -Tyler
Your welcome, good luck
Sent from my DROID RAZR using xda app-developers app
Draxin said:
Your welcome, good luck
Sent from my DROID RAZR using xda app-developers app
Click to expand...
Click to collapse
It worked! I put my buddies motherboard onto my phone! Or you could say I put my screen onto his motherboard same difference. Thanks for the help. I picked up an awesome tool set, and used the ifixit guide. WOO!
IDKHow2ShaveWithaRAZR:/ said:
It worked! I put my buddies motherboard onto my phone! Or you could say I put my screen onto his motherboard same difference. Thanks for the help. I picked up an awesome tool set, and used the ifixit guide. WOO!
Click to expand...
Click to collapse
Sweet!! Glad it worked out for you:highfive:. Now be careful with your system files :laugh:
Hey guys,
I'm new to the DNA forum and I've searched through a few threads about this but I haven't been able to find much help. Here we go: so as the title states the phone won't turn on and when I put it on the charger no LED's turn on to resemble a charge at all. I've tried the power button for 20 seconds, nothing happens, I've tried the power button, volume down, and even power, volume up and down. None of these seem to give life to the phone.
This is actually my friend's old phone and he got a replacement for it already I'm just trying to see if I can get it working again. So really I have a free DNA to diagnose because Verizon doesn't want it back.
Phone wasn't rooted before it died, pure stock.
Anybody have a suggestion or path you think I should take?
Thanks ahead of time,
monkey
monkey082506 said:
Hey guys,
I'm new to the DNA forum and I've searched through a few threads about this but I haven't been able to find much help. Here we go: so as the title states the phone won't turn on and when I put it on the charger no LED's turn on to resemble a charge at all. I've tried the power button for 20 seconds, nothing happens, I've tried the power button, volume down, and even power, volume up and down. None of these seem to give life to the phone.
This is actually my friend's old phone and he got a replacement for it already I'm just trying to see if I can get it working again. So really I have a free DNA to diagnose because Verizon doesn't want it back.
Phone wasn't rooted before it died, pure stock.
Anybody have a suggestion or path you think I should take?
Thanks ahead of time,
monkey
Click to expand...
Click to collapse
I'm going to go out on a limb here and say that you need to ask your friend for the complete story. What happened prior to the phone being bricked? Was there water damage or any other damage. Have you tried other charging cables that are known to be working and looked to make sure the pins inside the charge port have not been broken?
Sounds bricked to me. If it is bricked only way to get it working is to jtag it and send it out. It will be cheaper than paying for a new dna and if you really want it, it would run you a lot less in terms of money for a jtag repair.
Sent from my HTC6435LVW using xda app-developers app
Try letting it charge a full 24hrs and then see if it powers on. If that doesn't work then consider jtag
Sent from my 5 Senses of DNA
Not sure if I'll go the JTAG route or not. Like I said the phone has been replaced already it just sucks I can't take advantage of the phone. I have it sitting on the charger now, going to see if it'll work after a long period of time. There's no water damage, Verizon has checked it already.
If I would JTAG it...what would come of that. I'm not 100% familiar with JTAG, I just did a small amount of googling about it. Looks like a diagnostic procedure?
Sent from my Nexus 7 using Tapatalk HD
monkey082506 said:
Not sure if I'll go the JTAG route or not. Like I said the phone has been replaced already it just sucks I can't take advantage of the phone. I have it sitting on the charger now, going to see if it'll work after a long period of time. There's no water damage, Verizon has checked it already.
If I would JTAG it...what would come of that. I'm not 100% familiar with JTAG, I just did a small amount of googling about it. Looks like a diagnostic procedure?
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Its like a low level format that will restore to factory configuration.
It will get the phone working for a smaller coast than purchasing a new one. So you would still be taking advantage of getting a new phone. If you purchase the phone through Verizon with an upgrade you will be spending around 250$ where as opposed to getting it jtaged I believe you will only be paying 65$ (not sure about price) if you go through mobile tech.
Sent from my HTC6435LVW using xda app-developers app
Upgrade cost
Jaggar345 said:
It will get the phone working for a smaller coast than purchasing a new one. So you would still be taking advantage of getting a new phone. If you purchase the phone through Verizon with an upgrade you will be spending around 250$ where as opposed to getting it jtaged I believe you will only be paying 65$ (not sure about price) if you go through mobile tech.
Click to expand...
Click to collapse
The upgrade cost is only $99 nowadays. I just got mine Monday from Fry's Electronics for $99.99. If they didn't have it, I was going to order it from wireless [dot] amazon [dot] com for $99.99.
Interesting...I may have to go that route, I'm considering taking it apart and getting a voltage reading off the charging port. That'll at least tell me if the port is working correctly. If I go down that path I'll keep you all updated.
Sent from my Nexus 7 using Tapatalk HD
They must have dropped price since I got it. It was the same on Amazon and verizon when I get my dna
Sent from my HTC6435LVW using xda app-developers app
I took the back off only to find out I don't have screwdrivers small enough to take it all apart. Also couldn't get a correct reading from anywhere. Back to the drawing board for now...
Sent from my Nexus 7 using Tapatalk HD
Did you try a wireless charging pad? That might work who knows
Sent from my HTC DNA With sense 5
dragonstalker said:
I'm going to go out on a limb here and say that you need to ask your friend for the complete story. What happened prior to the phone being bricked? Was there water damage or any other damage. Have you tried other charging cables that are known to be working and looked to make sure the pins inside the charge port have not been broken?
Click to expand...
Click to collapse
Happened to me too on the 2.04 shipped. Totally unrooted n it just went black and never woke up. Set it down, picked it up. That's it.
Sent from my HTC6435LVW using xda app-developers app
---------- Post added at 11:21 PM ---------- Previous post was at 11:18 PM ----------
Desert Dwarf said:
The upgrade cost is only $99 nowadays. I just got mine Monday from Fry's Electronics for $99.99. If they didn't have it, I was going to order it from wireless [dot] amazon [dot] com for $99.99.
Click to expand...
Click to collapse
Got mine the 15th for $49.95 from Amazon
Sent from my HTC6435LVW using xda app-developers app
Greetings, I purchased a Droid DNA on craigslist and thought I had a great deal, the phone turned on, then turned off and never would take a charge again. After contacting verizon and having them tell me to return the device to the"retailer" I purchased the device from, I contacted HTC directly. HTC provided me with an amazing customer service expirence, it was weird and erie how good the service was. They gave me a ticket number number and an address to ship the device to, they didnt care where I purchased it. They day it arrived they fixed it and sent it back with a new motherboard less than 24 hours after delivery conformation. The device works perfectly.
I guess what I am getting at is if you can put the phone back together and make it look like you didnt take it apart, call HTC and create a repair order. All these devices come with at least a 1 year warranty.
I hope you get your device working regardless.
Yeah HTC support is by far the best support I have ever experienced. I felt the same way. My charger was bugging out and I called they got all my info and just said they would send a new one for free and to throw the other one out. They called me today and I missed the call but they didn't leave any message. Wondering if I should call them back or not, but oh well.
Sent from my HTC6435LVW using xda app-developers app
Little late on my update but I did get the phone apart and back together. I didn't see anything that stuck out, no water damage, etc.
I would contact HTC and try to get a replacement, however Verizon realized they never got the device back and well...they want it. So there goes my fun...
Thanks for all the input
Sent from my Nexus 7 using Tapatalk HD
same problem
I had the exact same issue (no charging no screen but capacitive touch buttons flashed) and had been playing with it trying to get my month old gold brick at this point, to rise like the Phoenix when it caught the light at just the right angle and the screen looked weird. Took a flashlight to it and the LCD is damaged but there is NO damage to the case/frame/digitizer. Been dealing with HTC for a week an probably will have to repair it myself. But heads up to anyone else with the same issue check the screen...
I am having the same problem. Any home based solutions so that i dont need to take it to either Verizon store or post it to JTAG?
Thank You
prateekjadhwani said:
I am having the same problem. Any home based solutions so that i dont need to take it to either Verizon store or post it to JTAG?
Thank You
Click to expand...
Click to collapse
Although it may not appear to be charging let it sit for the night as it may be. Then take it off in the morning and hold the power button for 30 seconds and see if it boots. Some dna phones have issues when they die. My battery has died 4 times on me and when I plug it in the led light blinks for 2 mins and then it stays lit and charges so, just let it sit over night and try in the morning.
Report back when you have done the following.
Sent from my HTC6435LVW using xda premium
Thanks for the quick reply. I did that whole night. The green light dint even blink for a single second. And pressing the power button does nothing. I tried plugging it into computer, computer dint even detect it. (on mac, windows 7 and linux). I tried to boot it into the bootloader mode, still no progress.
Thank You
I have 3 issues with my current phone.
1- It has a bright spot on the screen. I'm not sure if it is a bright pixel or what but it only glares when I am on a white screen and it is about the size of a period.
2- My speakerphone sounds blown... it crackles every time i use it.
3- My phone takes 8+ hours to charge no matter what charger I am using. OEM or not.
Now. Do you feel any of those issues would get a replacement? I do not have insurance but my phone is still under warranty since I got mine in February.
Try a program called dead pixel test(market) and then tell Verizon your results. I always run my refurb phones through a battery of tests.
To your last? Are you rooted? If so change kernels and or calibrate your battery and steal your kids chargers and test.good luck
PS I gave you a free txs
Æaa..\~/
takota6 said:
Try a program called dead pixel test(market) and then tell Verizon your results. I always run my refurb phones through a battery of tests.
To your last? Are you rooted? If so change kernels and or calibrate your battery and steal your kids chargers and test.good luck
PS I gave you a free txs
Æaa..\~/
Click to expand...
Click to collapse
Not rooted.
The dead pixel test puts that black menu bar at the bottom of the screen.... and that is where the issue is.
mwl1119 said:
I have 3 issues with my current phone.
1- It has a bright spot on the screen. I'm not sure if it is a bright pixel or what but it only glares when I am on a white screen and it is about the size of a period.
2- My speakerphone sounds blown... it crackles every time i use it.
3- My phone takes 8+ hours to charge no matter what charger I am using. OEM or not.
Now. Do you feel any of those issues would get a replacement? I do not have insurance but my phone is still under warranty since I got mine in February.
Click to expand...
Click to collapse
Sound like excellent reasons to get a replacement.
Where did you get it?
Sent from my HTC6435LVW using xda app-developers app
Went ahead and took it into Verizon and they plugged it in to see what it did but that didn't matter as soon as the chick saw the spot on the screen she ordered my replacement.
A lot easier than I expected and whole lot easier than things were with T-mobile.
mwl1119 said:
Went ahead and took it into Verizon and they plugged it in to see what it did but that didn't matter as soon as the chick saw the spot on the screen she ordered my replacement.
A lot easier than I expected and whole lot easier than things were with T-mobile.
Click to expand...
Click to collapse
I've always had good experiences with Verizon like that. Normally the most I've seen the do is check for water damage. They're usually very understanding and don't mind helping out if they can. That's why I love big red!
So I have a similar screen issue, but mine is a blue haze in the middle of the screen. Also been having the SIM card error problem. I called VZW today and they're sending me one of the certified like new devices. However, they did mention if there was any damage to the phone I would be charged $299. I mentioned that the plastic cover over the charging port had broken off like day 2 I had the phone. She said she's not sure if that would or would not be considered enough damage to charge the fee. Has anyone sent it back with the broken cover and had any issues being charged?
These are the terms for a certified like new device as written up by Droid-Life.
http://www.droid-life.com/2011/03/3...nt-program-phone-protection-plans-now-a-must/
Sent from my HTC6435LVW using xda app-developers app
Verizon has been good about replacements. Sadly I am on my third. First one had a broken headphone jack, replacement had a stuck pixel, and now I'm hoping for no more problems haha.
Sent from my Nexus 7 using Tapatalk 4 Beta
Mnorton1228 said:
I've always had good experiences with Verizon like that. Normally the most I've seen the do is check for water damage. They're usually very understanding and don't mind helping out if they can. That's why I love big red!
Click to expand...
Click to collapse
Yea I'll say we get screwed on the bill but every time I've had an issue like that they've been good about it.
Sent from my HTC6435LVW using xda app-developers app