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Yesterday i bought a HTC Hero (my first one). When i turned it on and toke a good look at the starting screen (the one that says Hero, and HTC), i found a white pixel, probably dead or something. I went back to the store to get a new phone. This was not a problem at all and i got a new Hero. Now again, when i turned on the phone and toke a good look at the black screen, i also found 2 pixels with a other wierd problem:
The pixels also turned out white when i looked at them in a specifica angle. Just to be clear, i am watching on a black screen (starting screen). If you look at the screen and not in a specific angle i cant spot the pixels directly, but when i tilt over the phone slightly they show up and are 2 little white dots.
After i found out i downloaded the Detect Dead Pixel app. This app can create a black screen, the same screen as the home screen. When i use this app to spot the pixels again they are way less visible than on the home screen... I can spot 1 of them a little bit if i look at the screen in a certain angle and i can see a little dot, but i cant see them that good as on the home screen. They are not visible on other colors, only black.
I really dont know what to do with the phone now ... does anyone know what this is? im a bit concerned. Thanks!
After a bit more research on my phone i firugred that the dots really arent that visible. Maybe its just dust under the screen? When i put on a black screen using some kind of Android app i can not spot them. If the pixel is lazy or dead it should be clearly visible on a black screen right? for the lazy one then.
Anyway, i spotted a other problem on a black screen:
A brighter spot on the top part of the screen (like someone is pressing on it a little bit). Is this a problem ? im deciding if i should return the phone again..
Well its entirely upto you mate - i dont know what contract you've taken out but you may have that phone for 2 years. If your not entirely happy with it i'd take it back while you still can.
Issues with the screens rarely correct themselves.
My first Hero had around 10 dead pixels and i got it replaced as i wasn't happy with it. I now have one with a perfect screen and i'm really happy with it!
Well i just returned to the store and got another phone. This is the 3th one, and it still has problems, even more then the previous ones ....
On the boot screen there are about 10 very very tiny white wierd points visible ... im getting a bit frustrated here. What is this with all the screen problems ? :S
looks like they got a bad batch in your shop... have you considered powering up the phone while you are still in the store? might save you same time and way...
kendong2 said:
looks like they got a bad batch in your shop... have you considered powering up the phone while you are still in the store? might save you same time and way...
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Click to collapse
I have done that, but as i said, its only really visible in a dark room with screen brightness on 100%. I have checked the phone in the store and it just wasnt visible. When i checked the screen in a complete dark room i spotted the little things again. Looks more like dust to me =\
If your brightness is 100% you should see that one single pixel immediately.
Try making an image in paint (480*320) with a black background and a single white pixel. Open that image on your phone. The dead/lazy pixel should be just as bright as the one you drew.
Also the brighter spot is normal. It's called "backlight bleeding". Every lcd screen has this 'problem'.
They are not clearly visible, i think they are smaller then pixels, but they are countable on the bootup screen. When i tilt the screen them seem to change color (might just be dust). Green etc. I dont know what to think of it, come on. A wrong batch shouldn't be the problem if its dust, then its just a assamblation error. But 3 in a row?
I'm getting a bit pissed
It's dust or a fingerprint blocking a very small subpixel. Can't you just wipe it off? But I suspect very tiny scratches.
idk whether this is possible, but it might be dead subpixels. that would explain why they are smaller than a full pixel...
Does anyone know if that is possible? it sounds like a good explaination. Dead sub pixels could be the problem. They are smaller then pixels, but beg enough to be counted (i can count over 13). Little white dots on a 100% brightness black screen.
It must be dust, its a common question among hero owners. Most of the time the things they see is dust. It would be crazy if all new hero's have up to 10 or 13 dead pixels.
Ok well, here's what happened next:
I returned my phone again, god my cash back, bought a new one at a other store, SAME problem. Swapped it for a new one again, same problem!
Got my money back and i completely changed my mind of buying a Hero.
It is not dust. Its a perfect white dot, and definately some kind of pixel issue.
To bad..
Are you sure you're not being pixel-paranoid?
When reading all of this it sounds mostly like small dust particles under the screen. And looking at the number of phones you have tried, chances are you also got one with a real dead pixel (hot pixel, always on).
But I also think you are obsessed about it. My phone also have one dust thingy somewhere which I found just like you did (pixel tester, black screen). Smaller than pixel and less bright though.
I never notice the thing under normal use, unless I really go searching for it with a black background.
So you might make it bigger than it really is and miss out on a really nice phone.
Then again, we all have our own quality standards and its good yours is a high one!
I have had a tiny dead pizel since I bought my phone. Only really see it on the bootscreen.
I was always more bother by the light you can see coming from under the keys at the bottom and near where the lcd meets the keys.
I also have 3 dead pixels but they aren't that irritating.
I also discovered them when booting up the phone, but for me, they are sea blue (all three)
Maybe it is 2nd hand stuff HTC uses on their phones?
i have about 7 or 8 dead pixels too. it doesn't bother me too much anymore... only notice it in a completly dark room on the boot up screen... probably a common problem with the lcd screen the hero uses
All Hero's have this, or will have it inevitably:
The screen does not connect fully; there is a rubber-border between the glass and the metal frame surrounding the screen.
Look from the right angle, and you can see that there is a small 1/10th mm opening. Dust will come through here, and it will get on the screen.
HTC will wipe it off free of charge of course.
It is NOT a dead pixel; these can be seen from any angle, although the color changes a little but because of the viewing angle.
Call HTC and say you have dust under your screen, they will fix it for you, free of charge.
Anybody here have black spots in their screen?
Its only noticeable when the room is dark and the screen is dark.
For example, when I'm about to go to bed all lights off and I read stuff here on xda using the dark theme. I notice some black spots in the screen. They're everywhere in mine and its annoying.
Can you guys try it and let me know if I'm not the only one.
To see it better try using screen filter app from the market and lower the brightness.
Download the picture and open it with gallery. Zoom in to fill up the whole screen. Let me know if you guys have this too
Sent from my SGH-T999
you're not the only one. it's a known thing w amoled screens. i have 2 big ones near bottom of screen n many tiny dots. doesn't really bother me. don't wanna go through hassle of trying to exchange not knowing if new one would have or not
TweetyBear said:
you're not the only one. it's a known thing w amoled screens. i have 2 big ones near bottom of screen n many tiny dots. doesn't really bother me. don't wanna go through hassle of trying to exchange not knowing if new one would have or not
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Click to collapse
Yeah me too. I guess it is normal. Lol
Sent from my SGH-T999
Yeah, at this point it's pretty much normal.
You should of seen all the fuss people made about the S2 and even donated a phone to a well known dev to try and somehow fix it only to never get anything back from that dev and everybody's phone still remained the same. Lol.
Some might have it more than others, but at the end we have no choice but to deal with it unless you want to get a different phone.
Powered by the SGSIII
ThC23 said:
Yeah, at this point it's pretty much normal.
You should of seen all the fuss people made about the S2 and even donated a phone to a well known dev to try and somehow fix it only to never get anything back from that dev and everybody's phone still remained the same. Lol.
Some might have it more than others, but at the end we have no choice but to deal with it unless you want to get a different phone.
Powered by the SGSIII
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i'm dealing with it lol this is my first samsung amoled phone and didn't know about the issue til i saw it one night and was like wth? lol but even then, it didn't bother me since you can only see it in a dark room on a black screen.
Welcome to the joy of Oled, thx Samsung.
Sent from my SCH-I535 using Tapatalk 2
I just tested my screen and I have a few very tiny dots then a really nice size one which I wish wasn't there. The little ones don't bother me so much.
Sent from my SGH-T999 using Tapatalk 2
em2drvr03 said:
I just tested my screen and I have a few very tiny dots then a really nice size one which I wish wasn't there. The little ones don't bother me so much.
Sent from my SGH-T999 using Tapatalk 2
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I finally got around to testing mine last night, too, and I got lucky as I couldn't detect any ink blotches whatsoever. Even when they are there, they're not noticeable in regular conditions.
Steps to reproduce:
1) Download a completely black image from google images or wherever.
2) Open it fullscreen, turn your phone off, turn the lights off.
3) Wait 10 minutes for your eyes to adjust to pitch black darkness, then turn your phone back on with the black image displayed
4) Check the screen for non-uniformity
I have the problem as well. It does suck, but for me it's not really worth having to go through the exchange steps to get a different one.
I always wondered about them but figured it was just normal I have a big one dead center of the screen. Kinda like a target. Lets hope not for that reason though
guess, I got lucky. My first S3 had 3 spots. The new one is clean!
I'm definitely disappointed with the blacklevels on this display - at least when viewed in extremely dark environments.
I have 1 quite significant black line, and a few dots too. Bleh... wonder what's changed since the S1 screens - black levels were WAY better, and none of this ink marking.
I noticed the black dots, too, but I was able to make them go away with some carefully applied Liquid Paper. No more black dots. Does anyone else have a problem with white dots?
Hi!
Got my S3 few days ago, and already in first evening noticed annoying black spots in bottom of screen. At first thought that I broken it, but searching found many threads about this issue.
As i understand practically everyone has them, there's just difference in quantity.
I took picture of my screen displaying black screen in dark:
i.imgur.com/QYZEI.jpg (add http, as i cant submit links, i'm new here
What do you think? Guy at shop said that this is normal amoled issue.
I wouldn't mind about little spots, as i cant really see them, but those lines on right are really visible when watching videos in dark, even in not complete darkness, and is really annoying.
andriis said:
Hi!
Got my S3 few days ago, and already in first evening noticed annoying black spots in bottom of screen. At first thought that I broken it, but searching found many threads about this issue.
As i understand practically everyone has them, there's just difference in quantity.
I took picture of my screen displaying black screen in dark:
i.imgur.com/QYZEI.jpg (add http, as i cant submit links, i'm new here
What do you think? Guy at shop said that this is normal amoled issue.
I wouldn't mind about little spots, as i cant really see them, but those lines on right are really visible when watching videos in dark, even in not complete darkness, and is really annoying.
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Click to collapse
I would say exchange it. I have this issue too but only visible when I'm in very dark environment lighting. And it only visible when im running gray background too. I have 2 ink mark visible to eyes and 3 very small one which have to squint my eyes.
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Sent from my Samsung Galaxy S III using Tapatalk 2
I think you'd be lucky if they changed it. I've seen much worse - mine, for example. Unless you always use your phone in the dark I wouldn't worry IIWY.
Saw some pictures with muck less spots, so i thought that mine has lot.
I guess the I'll have to live with it.
Although this doesn't seem normal if you take into account price tag of this phone.
This seems to be common issue with phones using the amoled display. As long as it doesnt cause problems during normal usage of the phone, it will most likely not get replaced. There is a very high possibility that the replacement will also have the same issue.
Yours are fine, I've seen worse from my friends S3.
I would rather having this problem over black crush/pixelation. Driving me crazy. Hopefully it'll be fixed by software update since screen filter app's able to solve it.
Sent from my GT-I9300 using xda premium
Black Spots on S3
I use S3 for 8 months and black spots on the screen increases ....
OK guys so yesterday I was out to the park really dark out so i look at my screen it looks like someone took a Sharpie mark put dots all over it , but that's not the case its like dark lil balls all over inside the screen, so I have an app called screen filter I put it to 12% and i notice when the screen darker lots and lots of bleeding ?? happens not sure if this is typical on a AOLED screen or what.
Sent from my SGH-T999 using xda premium
Hi guys,
So I'm posting here to ask you if this is normal or not. I'm noticing that there's a tiny tiny crack between the biezel that joins the screen to the backplate of the phone (where the plastic of the screen meets the rubber plastic of the back. This is at the bottom near the usb port in the middle between the home button and the back button. It's tiny, however it's enough that some of the white light coming from the capacitive buttons escapes from that crack/gap whatever it is that.
I've had the phone for more than 15 days now and I never noticed because this is the first time I've used the phone in a pitch black room. That's when I noticed a very dim white light escaping the biezel at that position. However, that's the only way to see it, even under close inspection you cannot see any gaps or anything... only when the surrounding is really really dark.
I hope that I explained it well because unfortunately I don't have another camera to take a picture with to show you.
Try to use your phone in a pitch black room and you should see it right away or not?
thank you,
I experience nothing like this on mine.
Sent from my HTC DNA.
imeswea new
latebeat said:
Hi guys,
So I'm posting here to ask you if this is normal or not. I'm noticing that there's a tiny tiny crack between the biezel that joins the screen to the backplate of the phone (where the plastic of the screen meets the rubber plastic of the back. This is at the bottom near the usb port in the middle between the home button and the back button. It's tiny, however it's enough that some of the white light coming from the capacitive buttons escapes from that crack/gap whatever it is that.
I've had the phone for more than 15 days now and I never noticed because this is the first time I've used the phone in a pitch black room. That's when I noticed a very dim white light escaping the biezel at that position. However, that's the only way to see it, even under close inspection you cannot see any gaps or anything... only when the surrounding is really really dark.
I hope that I explained it well because unfortunately I don't have another camera to take a picture with to show you.
Try to use your phone in a pitch black room and you should see it right away or not?
thank you,
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Click to collapse
Actually mine has the same thing and i will be going to the verizon store in a few days to check out some other ones and if all of them dont have this then im getting a new one yaaayyy
iDialit said:
Actually mine has the same thing and i will be going to the verizon store in a few days to check out some other ones and if all of them dont have this then im getting a new one yaaayyy
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Click to collapse
I'm out of town but when I get back I'll go and check what I can do too. Let me know if they give you any trouble when you ask for a new one.
My does it as well, tho I'm not really concerned.
Sent from my HTC6435LVW using xda app-developers app
Mine does a tad. I'm in a really dark room very rarely. So its a nonissue for me.
Sent from my HTC6435LVW using xda app-developers app