Dead GS2 - Galaxy S II Q&A, Help & Troubleshooting

Hi Guys, I left my GS2 charging overnight and then went to sleep. The following morning, I was unable to turn on the phone. There is also no battery charging indicator on the screen.
I've tried using another changer, getting a external battery charger but to no avail. I'm still unable to boot. The external battery charger shows that my battery is full but when still I can't turn it on.
So is my phone dead for good?

Shijn said:
Hi Guys, I left my GS2 charging overnight and then went to sleep. The following morning, I was unable to turn on the phone. There is also no battery charging indicator on the screen.
I've tried using another changer, getting a external battery charger but to no avail. I'm still unable to boot. The external battery charger shows that my battery is full but when still I can't turn it on.
So is my phone dead for good?
Click to expand...
Click to collapse
remove the batt from phone then hold vol dwn + home + pwr button then put back the batt and see whether u can enter dwnld mode

Sun90 said:
remove the batt from phone then hold vol dwn + home + pwr button then put back the batt and see whether u can enter dwnld mode
Click to expand...
Click to collapse
Nope, not working at all. Still dead.

...

Well, my phone is no longer under warranty, too bad for me I guess.
Thanks

Might seem like a silly question as you have tried other charger, but have you tried replacing the battery with a brand new one.
The problem may lie within the battery itself.
Sent from my GT-I9100 using xda premium

Or in motherboard...

Shijn said:
Well, my phone is no longer on warranty, too bad for me I guess.
Thanks
Click to expand...
Click to collapse
Are you sure it's out of warranty. When I checked online I have a 2 year warranty
www.samsunguniverse.com/samtools/samwarranty/
Sent from my GT-I9100 using Tapatalk 2

donsimmi said:
Might seem like a silly question as you have tried other charger, but have you tried replacing the battery with a brand new one.
The problem may lie within the battery itself.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Yup, I've 2 batteries, one stock and one extended 2000mAh, both Samsung, I charged them both on an external battery charger and definitely they are fully charged but still, I can't turn it on. I've tried using another charger too, still doesn't work.
mrm1 said:
Are you sure it's out of warranty. When I checked online I have a 2 year warranty
www.samsunguniverse.com/samtools/samwarranty/
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
Hmm, My phone's serial number is 11 characters but the box on the site can only accept 10 characters.
MOBILE PHONE
This warranty covers the equipment to be free from defects in workmanship and material for a period of 1 year from the date of purchase and it is not transferable. Battery, charger and other accessories are covered for 6 months from the date of purchase
Click to expand...
Click to collapse
From Samsung.

Must be regional. Here it states 24 months in the uk
www.samsung.com/uk/support/warranty/warrantyInformation.do?page=POLICY.WARRANTY
Sent from my GT-I9100 using Tapatalk 2

Yea and in the UK, it's transferable. Well, too bad for me I guess.

Related

phone is charging REALLY SLOW

I plugged in my phone last night and made sure it was charging, so i wake up this morning and i unplug it and it was at 20%?!? So i plugged it in rougly an hour ago and it only went up 20%, could it be that i left the desk clock thing on all night it just used more than it could keep up with and my battery is just super dead? I have also used different chargers and nothing worked.
It never goes past twenty? If that's the case, i'm thinking it may be a battery issue. If you call Samsung and tell them the problem, you should be able to get another one for free.
Ph0n3D0rk said:
It never goes past twenty? If that's the case, i'm thinking it may be a battery issue. If you call Samsung and tell them the problem, you should be able to get another one for free.
Click to expand...
Click to collapse
Sorry my sentence was a little hard to understand, when i woke up it was at 20%, but its SLOWLY charging, like 1% every 10 minutes, its up to 45% now, but i just dont understand it.
thegoob said:
Sorry my sentence was a little hard to understand, when i woke up it was at 20%, but its SLOWLY charging, like 1% every 10 minutes, its up to 45% now, but i just dont understand it.
Click to expand...
Click to collapse
Are you using the Samsung Charger that came with the phone?
If yes do what he said ^ and call [email protected] and tell them. They will most likely send u a new battery.
Sent from my SAMSUNG-SGH-I717 using xda premium
NightHawkUndead said:
Are you using the Samsung Charger that came with the phone?
If yes do what he said ^ and call [email protected] and tell them. They will most likely send u a new battery.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Yes i am, and this just started happening...should i unroot to just call?
thegoob said:
Yes i am, and this just started happening...should i unroot to just call?
Click to expand...
Click to collapse
You don't Gotta unroot
Sent from my SAMSUNG-SGH-I717 using xda premium
thegoob said:
Yes i am, and this just started happening...should i unroot to just call?
Click to expand...
Click to collapse
Try a differrnt micro usb setting or clear battery data in cwm
"Since God created man, and man created the Galaxy Note, the Galaxy Note are like a gift from God, Randal!"
Verify how much current the phone is drawing (CurrentWidget from app store or a shell script). Even with the factory charger I have seend where the phone will draw less than 400mA (which is less than from a USB port on a computer) due to the cable being used - I threw out that cable. The "Battery Info" showed AC but the phone was only drawing 389mA.
Mine does 1% every 2 minutes with stock charger.
Jim Dead said:
Verify how much current the phone is drawing (CurrentWidget from app store or a shell script). Even with the factory charger I have seend where the phone will draw less than 400mA (which is less than from a USB port on a computer) due to the cable being used - I threw out that cable. The "Battery Info" showed AC but the phone was only drawing 389mA.
Click to expand...
Click to collapse
its drawing 6130, but the phone is back to charging normally now, idk what it was but it was strange needless to say...
Had the same problem
I had the same problem of super slow charging a few days ago.
Fixed it by rebooting into recovery --> advanced --> wipe battery stats --> then reboot. Phone then charged as normal.
In case anyone has this trouble down the road...
For CurrentWidget you'll need to set the operation type to divide (/) and the operation value to 10. That will show you the correct charging current.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Try charging phone while it turned off. If it is the same it might be battery problem. And use stock wall charger with stock usb cable. Note draws 1A so generic microusb charger takes twice more time I guess.
Sent from my SAMSUNG-SGH-I717 using xda premium

SGS3 stopped charging...

I've got a problem and it started two weeks ago. Since then I was only able to charge the phone when I plugged it into the charger when turned off. But today even this has stopped working. When I plug it in the battery graphic appears but the circle isn't spinning and when the graphic is gone after 1-2 seconds the screens goes black and nothing happens... it doesn't charge, just dead!
Blocoholi said:
I've got a problem and it started two weeks ago. Since then I was only able to charge the phone when I plugged it into the charger when turned off. But today even this has stopped working. When I plug it in the battery graphic appears but the circle isn't spinning and when the graphic is gone after 1-2 seconds the screens goes black and nothing happens... it doesn't charge, just dead!
Click to expand...
Click to collapse
You should still have a warranty. Return it for Warranty purposes.
SlimJ87D said:
You should still have a warranty. Return it for Warranty purposes.
Click to expand...
Click to collapse
Thanks, okay I will do that. However, I got this phone in the UK but I'm now in Switzerland on holidays at my parents.
I guess I have to wait until I got back....
Charger itself is probably busted.
Sent from my GT-I9300 using xda premium
hefonthefjords said:
Charger itself is probably busted.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
No, I don't think so. I tried charging with the original S3 charger, S2 charger, USB cable and Blackberry charger and all failed..
Blocoholi said:
No, I don't think so. I tried charging with the original S3 charger, S2 charger, USB cable and Blackberry charger and all failed..
Click to expand...
Click to collapse
Claim warranty..
same problem please help :'(

[Q] Please Help Me

Hello.
I've recently bought an extended battery for my HTC EVO 3D.
Changed from the original 1700 to 3500.
Problem is, right when I plugged it into the phone, it didnt turn on.
The charge light would go on for about 2-4 seconds then turn back off.
I tried using the original battery and still get the same problem
Now the charge light doesnt turn on at all, and the PC wont even read that it's connected.
Is my phone bricked now because of this new battery?
What can I do?
Please help me
Are you sure your batteries are charged?
Try changing the usb cable and the charger...
mnomaanw said:
Are you sure your batteries are charged?
Click to expand...
Click to collapse
...
Yes i'm sure they're charged.
When I took the old one out to put in the new extended battery, it was at about 75 percent.
I left the extended battery charging all night (no charging light on) thinking maybe it was just really dead.
Still getting same results this morning.
No charge light, no turning on.
On either of the batteries and various charging units I use.
silviusasa said:
Try changing the usb cable and the charger...
Click to expand...
Click to collapse
I've tried 3 different wall chargers and 2 different usb cables.
PLEASE HELP ME
BUMP
devynbf said:
BUMP
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Click to collapse
Bumps are only allowed after 24 hours:
16. Bumping Threads (posting simply to force a thread to the top of the thread queue)
Do not "bump" a thread more than once per 24 hours.
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Please read the Forum and Marketplace Rules at the top of each forum.
ramjet73
Can you boot your phone into bootloader (hold volume down + power button when it is off) ?
Any chance you're using CWM? If so try another recovery... also the battery could be below minimum charge level, which could be solved by an external charger
mnomaanw said:
Can you boot your phone into bootloader (hold volume down + power button when it is off) ?
Click to expand...
Click to collapse
Cannot get into bootloader
dessolator666 said:
Any chance you're using CWM? If so try another recovery... also the battery could be below minimum charge level, which could be solved by an external charger
Click to expand...
Click to collapse
I've tried all recoveries, nothing works.
I haven't tried an external battery charger because I do not own one.
Do you think I should go into a Sprint store and ask if I could test one and see if that works?
I don't see why because like I said, I put in the original battery and it still doesn't do anything...
I'm so frusterated guys, I just want to use my phone again
devynbf said:
Cannot get into bootloader
I've tried all recoveries, nothing works.
I haven't tried an external battery charger because I do not own one.
Do you think I should go into a Sprint store and ask if I could test one and see if that works?
I don't see why because like I said, I put in the original battery and it still doesn't do anything...
I'm so frusterated guys, I just want to use my phone again
Click to expand...
Click to collapse
Your charger port might of disconnected from your mother board (basically game over), it was a fairly common problem on the OG Evo. I'm not sure if there is a fix for it, you may have to take it to the Sprint store for a replacement if they have one. I don't think they should charge you since it is a hardware issue but im not sure. Best of luck to you man
Sent from my Team Venom LTE with Z power
Bad volt reg in new battery fried the phone?
Sent from my PG86100 using Tapatalk 2

[Q] S II dead :(

Hi all. I have a big problem. I placed my phone onto my desk before sleeping (my battery was +/-55%). When I woke up my phone did not want to go on. I tried charging it for 3 hours with my 2 pin charger and it still didn't want to come on (the charging battery animation didn't even show). I also tried charging with the USB cable via PC but that didn't help. I used my multi-meter to check if the battery was working and it showed that it contains +/-3.4V (battery is rated 3.5V). I tried to boot up into recovery mode (volume down + home button + power button) but it still didn't come on
I bought my phone at the beginning of the year (brand new) and it has been working with no problems until today. I have essential data on my phone (phone book, messages, apps etc) which are really important and I wouldn't want to lose them. Help would be much appreciated.
Sounds like a hard brick mate
Sent from my GT-I9100 using xda premium
UltimateAnas said:
Sounds like a hard brick mate
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
But how can it get bricked out of the blue? Was working perfectly night before happened. The only app I installed was Angry Birds: Star Wars (officially from Play Google Market).
Hard to say. Phones (like any other electronics) can die for all kinds of obscure reasons.
Service centre or JTAG repair; if you choose the latter option (assuming it can be JTAG'd & it's not a hardware issue), you could ask the repairer if they can recover your data. Might be possible. Service centre will wipe it if it if it's not a hardware issue, and if it is, they'll replace the MB which means you get new internal storage/you'll lose your stuff.
LOL.
Its happened to me and its just a BUG...
you may have 100% of battery but the phone is showing like 50%(fake)
put the charger into the phone hold the bottom of the usb (the last piece .. of the charger) and move it
(move it when it's plugged into the phone
waseem10 said:
Its happened to me and its just a BUG...
you may have 100% of battery but the phone is showing like 50%(fake)
put the charger into the phone hold the bottom of the usb (the last piece .. of the charger) and move it
(move it when it's plugged into the phone
Click to expand...
Click to collapse
My phone not showing anything (even fake indicator). I did as you said: held and moved around the bottom of the USB (part plugged into phone), while the phone was charging (using 2-pin charger) but did nothing. I just tested my phone with a friend's S II battery and it didn't help
Have you tried a jig? I doubt it will work but it's worth a shot?
Sent from my GT-I9100 using xda premium
UltimateAnas said:
Have you tried a jig? I doubt it will work but it's worth a shot?
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
No I don't. I heard that there is a way to make your own 'jig'. Can it be done? and if so what are methods?
Just use the scroll feature on your mouse and youll find it.
Sent from my GT-N7000 using xda premium
protein.synthesis said:
No I don't. I heard that there is a way to make your own 'jig'. Can it be done? and if so what are methods?
Click to expand...
Click to collapse
Why make one? It costs < 5$ (even for 1$ in ebay) anyway. Worth a try.
Same Issue
I have the exact same issue with my i9100. I woke up and it was dead. No recovery mode, no download mode, nada...nothing comes up on screen. It has been a little buggy ever since the ICS update but it has always worked eventually. I put the battery into my friend's phone and his worked fine. I am really hoping somebody has answers and it is just not "dead". I never used a ROM or anything, it's killing me that a $500 can just die overnight like this. Any help would be greatly appreciated!
If your phone is still under warranty, go to Samsung service center.
Sent from my GT-I9100
I can not believe that just happened overnight, the only possibility is that you put some of the room's, if you have a warranty on the device, you can send it to the service and just hope that they will accept it and serviced

Phone Died And Won't Charge

Hello,
Well, I was just on facebook messaging my friend. My battery soon reached 30% so my phone entered power saving mode. Suddenly, my phone turned off and now it won't charge. When I plug in the charger, the battery charge sign loads but then goes white and turns off. I tried entering recovery mode (hold power and vol up and vol down), but it didn't work. I tried entering download mode using all methods possible and that didn't work either. I have Serendipity 9.4 installed on my phone and it is rooted. What should I do? Is my phone salvageable or should I just throw it away? I can't go to Samsung and ask them to repair it because I have flashed a custom rom on my phone. I am at a loss...
Take the battery out of the phone for a bit. Put it back in and just plug it in.
Sent from my SGH-I777 using Tapatalk 4 Beta
122ninjas said:
Take the battery out of the phone for a bit. Put it back in and just plug it in.
Sent from my SGH-I777 using Tapatalk 4 Beta
Click to expand...
Click to collapse
How long should I take the battery out for?
azeem40 said:
How long should I take the battery out for?
Click to expand...
Click to collapse
If the phone or battery feel hot then until it is room temp. If they were already room temp then 5 minutes should be good
Sent from my SGH-I777 using Tapatalk 4 Beta
122ninjas said:
If the phone or battery feel hot then until it is room temp. If they were already room temp then 5 minutes should be good
Sent from my SGH-I777 using Tapatalk 4 Beta
Click to expand...
Click to collapse
This didn't work. I did what you said and the battery is still not charging.
azeem40 said:
This didn't work. I did what you said and the battery is still not charging.
Click to expand...
Click to collapse
Try plugging your cable into your computer then plug it into your phone while holding both volume buttons. If that gets you into download mode try flashing stock firmware
Sent from my SGH-I777 using Tapatalk 4 Beta
122ninjas said:
Try plugging your cable into your computer then plug it into your phone while holding both volume buttons. If that gets you into download mode try flashing stock firmware
Sent from my SGH-I777 using Tapatalk 4 Beta
Click to expand...
Click to collapse
I cannot get into Download mode either... Idk, I get the feeling my phone can never be fixed since I can't take it back to Samsung since I flashed a custom rom.
azeem40 said:
I cannot get into Download mode either... Idk, I get the feeling my phone can never be fixed since I can't take it back to Samsung since I flashed a custom rom.
Click to expand...
Click to collapse
You could try sending it to mobiletechvideos
brandonarev said:
You could try sending it to mobiletechvideos
Click to expand...
Click to collapse
How do I do that?
azeem40 said:
How do I do that?
Click to expand...
Click to collapse
Navigate to www dot MobileTechVideos dot com and look up their phone number. Ask them how much it will cost to fix your phone.
Josh, the owner of MTV.com is well known and respected here on the forum.
So it costs money to fix it? Nevermind then. I guess I am just bad with phones and shouldn't have one.
azeem40 said:
So it costs money to fix it? Nevermind then. I guess I am just bad with phones and shouldn't have one.
Click to expand...
Click to collapse
Of course it costs money it just depends if you're willing to spend to repair it. Dunno if you planned on keeping this or upgrading soon
azeem40 said:
Hello,
Well, I was just on facebook messaging my friend. My battery soon reached 30% so my phone entered power saving mode. Suddenly, my phone turned off and now it won't charge. When I plug in the charger, the battery charge sign loads but then goes white and turns off. I tried entering recovery mode (hold power and vol up and vol down), but it didn't work. I tried entering download mode using all methods possible and that didn't work either. I have Serendipity 9.4 installed on my phone and it is rooted. What should I do? Is my phone salvageable or should I just throw it away? I can't go to Samsung and ask them to repair it because I have flashed a custom rom on my phone. I am at a loss...
Click to expand...
Click to collapse
Look at ur micro usb port of ur phone as well as the micro usb cable that u r using to charge it and see if any of the contacts are messed up in either one and therefore causing it to not make good connection. Or there may be some dirt or something causing the connection between the cord and ur phone to not be good also.
Also u could try a different cord or car charger...
Sent from my SAMSUNG-SGH-I747 using xda premium
4-2ndtwin said:
Look at ur micro usb port of ur phone as well as the micro usb cable that u r using to charge it and see if any of the contacts are messed up in either one and therefore causing it to not make good connection. Or there may be some dirt or something causing the connection between the cord and ur phone to not be good also.
Also u could try a different cord or car charger...
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Already tried all that to no avail. I might just have to return this phone and have them repair it.
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-at-t-usb-port-repair/
Sent from my SGH-I777 using xda app-developers app
I've had this happen before. After trying several chargers. In the midst of getting an S3 at Sam's Club, as one last resort I tried their charger and it worked. Since then I've purchased an external battery charger and always have a spare battery on hand.
Sent from my SGH-I777 using xda premium
Solution!!
azeem40 said:
Hello,
Well, I was just on facebook messaging my friend. My battery soon reached 30% so my phone entered power saving mode. Suddenly, my phone turned off and now it won't charge. When I plug in the charger, the battery charge sign loads but then goes white and turns off. I tried entering recovery mode (hold power and vol up and vol down), but it didn't work. I tried entering download mode using all methods possible and that didn't work either. I have Serendipity 9.4 installed on my phone and it is rooted. What should I do? Is my phone salvageable or should I just throw it away? I can't go to Samsung and ask them to repair it because I have flashed a custom rom on my phone. I am at a loss...
Click to expand...
Click to collapse
Going by your Name,I guess you belong to some part in Asia( India or Pakistan -Most probably), just like me.
Just go to any Mobile repair shop nearby and give them your battery and ask them to give it a "BOOST" it wont cost u more than few bucks(10-20 INR/PKR) and 10 min's.
Now insert in your phone and that should work.
repair cost
azeem40 said:
So it costs money to fix it? Nevermind then. I guess I am just bad with phones and shouldn't have one.
Click to expand...
Click to collapse
The fact you were able to customize your phone rules out the fact that you are "JUST BAD WITH PHONES" i have been doing this for months. There come times when I get a phone that just doesn't respond the way it is supposed to. I have two i777 that I am really struggling with right now. One of the previous posters suggested flashing back to stock. I understand you CAN'T get to download mode, that suggests to me that you require "JTAG" repair. I have seen that available for around $35.00. that's not bad. Search EBAY and google and maybe even here.
Goodluck

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