Hey all,
I'm a US Soldier stationed in Italy and bought an Xperia U from a store here. The phone won't read the SIM anymore and I need to send it in, I just don't know where I can send it. Would I be able to send it to a US repair place or does it have to be an Italy place? The phone is only a month old so it's definitely under warranty and there is no water damage. Any ideas for where I can send it in Italy or the US for repair?
Thanks.
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hi ,i bought my x10 through a company called buymobilephones its a three refurb, does anyone know who i contact regarding the repair, do i go to sony or three? as its a refurb it may be older than 12 months and not be covered under sonys warranty? uk users replies only please, other countries may have different policy's,cheers in advance
Hi there
I bought my Atrix online, I live in Australia.
Now I have problem with the phone I took to the moto repair shop they said they can't fix it as it does not have an Australian label on the back! and it's not a OZ stock!
I'm still 6 months warranty according to me IEMI number but it's based on US!
What do u guys suggests? can I post it to US motorola? possible?
Advice needed
IMO, you should call up Motorola customer service during their normal business hours.
what is wrong with your phone though? it might be cheaper just to do the repairs yourself.
It's not loading/starting up.
Hey guys,
My cousin bought an xperia s for me from US with US warranty from amazon(it was 4k less dan d price in Indian Markets).
Is there any way the warranty can be made applicable in India?
Can the ownership of the device warranty be transfered to India in my name?
Or Can we buy a separate warranty for the device in India?
Please help!!!
Thanx ppl in advance
You should contact Sony in your region and find out from them. If such a thing is not possible, you should consider taking out an insurance plan for your phone from a third party, or if you have Home Insurance you should check to see if such things as Mobile Phones are covered under your policy.
Mobfigurz said:
You should contact Sony in your region and find out from them. If such a thing is not possible, you should consider taking out an insurance plan for your phone from a third party, or if you have Home Insurance you should check to see if such things as Mobile Phones are covered under your policy.
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hey thanx....i ll check out if ur options work out or nt.....cheers
Hi looked around and can't find this information anywhere.
I bought my Z2 from Taiwan does Sony UK cover it under warranty?
Flap for Sim card keeps reopening which is quiet annoying and dont want to send it all the way back just to fix a flap.
Thanks for help
Swooshie said:
Hi looked around and can't find this information anywhere.
I bought my Z2 from Taiwan does Sony UK cover it under warranty?
Flap for Sim card keeps reopening which is quiet annoying and dont want to send it all the way back just to fix a flap.
Thanks for help
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I don't think there is a clear answer for this. I have a significant issue that apparently requires mine to be sent in for service. I tried Sony US first, and they told me that they'd have no problem servicing it...if they had the parts. They said because its not released here yet, they don't have the parts and would be unable to service it for now. So I contacted Sony UK, they emailed saying the warranty is region specific and gave me a shipping address to send it to them, but clearly it sounded like they hadn't looked up my IMEI. I was worried I'd encounter a problem, so I did a live chat to the UK and she confirmed that I'd have to send it to Taiwan. Either center would be out of my pocket for shipping. Which I'm sure is going to cost over $100.
Anyway, to sum up an answer. From the US rep perspective it seems like as long as a center has the parts and the phone released, they'd be able to service it. From the UK rep, not so much. I get the feeling if you call and cause a stink, maybe Sony UK would take it? Otherwise, I think you are going to have to send it to Taiwan like me.
I had a z2 from which I unlocked via o2 for free ( excellent service ) but my phone became faulty so sent it off to Sony for repair. Sony sent me a replacement phone which was o2 branded and o2 locked. I asked o2 for the unlock code but have been told the imei isn't on the database.
So I want to try buying an unlock code but wanted someone who's bought one successfully to recommend someone to me.
Anyone help ?
Thanks Si
Sent from my HTC One using Tapatalk
http://pages.ebay.com/link/?nav=item.view&id=131194989378&alt=web
Unlocked both my z1 and z2 from this ebayer. It will take a few days but it'll definitely work. Read the description first.
At £15 yes it's a lot but cheapest I could find and with eBay you could always refund if something goes wrong.
As for Sony repair service I need to send mine in too maybe you could take a look at my thread and help me out too.
http://forum.xda-developers.com/showthread.php?t=2795679
sfex3best said:
http://pages.ebay.com/link/?nav=item.view&id=131194989378&alt=web
Unlocked both my z1 and z2 from this ebayer. It will take a few days but it'll definitely work. Read the description first.
At £15 yes it's a lot but cheapest I could find and with eBay you could always refund if something goes wrong.
As for Sony repair service I need to send mine in too maybe you could take a look at my thread and help me out too.
http://forum.xda-developers.com/showthread.php?t=2795679
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Thanks for the link , found that myself earlier so might give that a go if o2, Sony or HTCCODE ( I've bought a code from them for £18 already last Tuesday ) don't come through
Si
Sorry to bump an old thread, but I am in the same situation.
I have a z2 which I bought from vodafone, without a sim. I got it unlocked back in January no problem via an ebay seller.
Recently, I had to send my z2 back to sony for repair due to a charging problem, which was fixed (by replacing the board).
Great, but they also sent it back locked to vodafone, with different IMEI.
Vodafone will not unlock it even though I'm willing to pay.
Several ebay sellers have failed, saying things like "server problems" and "not found in database"
I'm really stuck, I'm on my 5th ebay unlocker now but not very optimistic about it.
The phone is not barred, it's only showing a network lock with tries available in the service info screen, as expected.
Does anyone know of a service that will work? I've had my z2 back for 3 weeks now and cannot use it