com.android.phone crashes - Galaxy S III Q&A, Help & Troubleshooting

Have a Stock S3. hardly any applications installed.just the regular, skype, viber, whatsapp etc. today, it started giving com.android.phone crashed error. on EVERY call. i read somewhere that facebook might be the culprit but even after uninstalling it, it worked for 2-3 calls then started crashing again. I've read that restore to factory defaults does not help neither does wiping the phone off. Guys, need ur input here. anyone else facing this problem on their S3? i feel like smashing the phone up so guys, save my phone please. i don't want to smash up my $750

I had too take mine back too the store today as I was getting a core has stopped message and various other pop up error messages I've only had mine for a week ; it was probly something I'd flashed lol anyways I got a née one today just flashed cm9 haha working great I tryed to fix it my self but I'm a newbie to all this stuff so gave up when I couldn't receive phone calls I hope you get yours fixed these guys are pretty good with problems
Sent from my GT-I9300 using xda app-developers app

Presume you already done the basics?
Cleared phone,contact and google service framework data in settings.

Related

[Q] Sms and email notification sounds not always working

Hi Everyone,
I have switched over to the Galaxy S2 a little over a month ago. I moved from a Blackberry because of its own issues and having to reboot the phone etc.. but that is neither here nor there...
Before i updated the phone with ICS my Sms and Email notification sounds would work, all the time from what I remember. But now the phone sometimes plays the notification sounds and sometimes it doesnt. All my sounds are turned up full.
I am waiting on a loaner phone from my provider but until then I was hoping to fix it myself.
So today I did a factory reset and the phone did its thing. The notification sounds were working for the most part of the day and now I have a recieved a few texts and emails and the notification sounds didnt sound.
I have searched this problem and really have came up with nothing on this issue.
A few things i did notice though, after i did a factory reset on the phone that when it completed it still had the ICS op on the phone, shouldnt the factory reset have "re-formated" the phone and brought it down to gingerbread?
I apologize if this is lengthy but it is better to tell the issues and what I have done to try and rectify the issues incase some of the things that I have done is what would be suggested.
Thanks for any suggestions and help
Ok i figured out the problem... in the developer options i had selected kill processes after use. When i unchecked it the sound notifications for sms worked properly again.
Problem solved.
Sent from my SGH-I747M using xda app-developers app

2G/3G Inactive after idleness

So after i leave my phone in sleep mode for say 20-30 mins it stops receiving my mail and whatsapp messages..when i turn on the phone i can only see the upload arrow flashing and after toying for a bit i start to receive all my messages and mails..ive been posting this on all the forums but no1 has ever replied or replied with stuff like re-install the app..ive configured the apn properly and running stock ICS with siyah kernel and LQ6 modem..ive tried over a dozen of roms and modems but i have absolutely no idea why this is happening?
A while ago i had the same problem and i fiddled a lot with it like installing wake lock app and other stuff and it did work for a good few days before i had to restart my phone and it was back to normal(not working!!) state!!
Can u guys please gimme a complete solution? Ive been having this problem since forever and this is really irritating not able to receive messages on time.
Thanks a lot

[SOLVED] Phone gets FC on incoming calls

Hey everybody.
My girlfriend is having a terrible problem with her new Xperia Go. It's running the latest Stock Firmware and Kernel without Root and every time she gets an incoming call, the phone won't react for about 15 seconds and then a FC Popup appears. This happens as soon she tries to answer the call. We rebooted it and it worked as it should after a fresh boot, but as soon she uses apps like Whatsapp, Facebook and so on, the problem persists and it's kinda of frustrating. A smartphone should be able to handle those things and she's really disappointed. Thinks I've tried:
-Clear data and cache of Contacts and Phone.
-Hard Reboot
-Recently installed the latest update via OTA (I hoped the problem would get fixed, but unfortunately it's still there)
-Tried using the stock launcher since she uses Nova Launcher
If someone has got an idea of what's going on please reply this post. I don't know if I should root her phone or maybe install a custom ROM. Honestly I wouldn't like to do that since she's a Noob in Android and basically in Technology Stuff. But if that's the solution, I would do that. It's really frustrating.
Thanks! Hope anybody could help
EDIT: SOLVED!
I tried to limit the background processes in developer settings and set the maximum to 4 processes and it magically solved the problem!
Moderator please delete this thread
Sent from my GT-I9305 using xda premium

[Q] Unfortunately,android.process.acore has stopped

Hi guys,
This is my first post.
I just got a Sony Z2, and yesterday I updated it to latest firmware 17.1.1.A.0.402 using flashtool. After that, everytime when I switch off my phone and turn it on, the message of "...android.process.acore has stopped" appeared.
I tried to flashed the phone again using PC Companion to re-update the same firmware. I though the error message has gone but than it is still there.
I have tried several ways as mentioned in this forum but the problem seem to be there. I don't see any problem/error caused by this error message yet.
Any idea/solution to completely remove the message?
Go into settings > apps > all apps, clear all data for anything relating to contacts then all will be fine, make sure contacts are backed up tho of course
Sent from my D6503 using Tapatalk
I have tried and have not seen the message. Will keep you updated if it has conpletely gone
Sent from my D6503 using XDA Free mobile app
It should do it did for me glad I could help
Sent from my D6503 using Tapatalk
Update: It happened again when I reboot my phone today. Is it possible a firmware bug?
I should wait for the next release, hope Sony will fix this issue.
Regards,
I'm on romaur which is 402 and haven't seen this error since I wiped contacts data so not sure, you still on stock or?
Sent from my D6503 using Tapatalk
Same issue!
tuanph.aus said:
Hi guys,
This is my first post.
I just got a Sony Z2, and yesterday I updated it to latest firmware 17.1.1.A.0.402 using flashtool. After that, everytime when I switch off my phone and turn it on, the message of "...android.process.acore has stopped" appeared.
I tried to flashed the phone again using PC Companion to re-update the same firmware. I though the error message has gone but than it is still there.
I have tried several ways as mentioned in this forum but the problem seem to be there. I don't see any problem/error caused by this error message yet.
Any idea/solution to completely remove the message?
Click to expand...
Click to collapse
I also have the same issue as the OP. It particularly happened after I upgraded to .402 using PC companion.The message will appear always after restarting. My devices has not been rooted. Tried to clear data and cache for contact apps, but after restarting, the message appeared again. I am still lazy to do a re-install because aside from the message appearing only after a restart, there are no other major effect to my Z2's performance. but clearing it will be nice though.
I have the same thing when i touch the phone immediatly when it just restarted, but when i restart and leave it untill screen goes off i don't get the message.
Sent from my Xperia Z2 with the use of Tapatalk
phscyiipfer said:
I also have the same issue as the OP. It particularly happened after I upgraded to .402 using PC companion.The message will appear always after restarting. My devices has not been rooted. Tried to clear data and cache for contact apps, but after restarting, the message appeared again. I am still lazy to do a re-install because aside from the message appearing only after a restart, there are no other major effect to my Z2's performance. but clearing it will be nice though.
Click to expand...
Click to collapse
Mafiatounes said:
I have the same thing when i touch the phone immediatly when it just restarted, but when i restart and leave it untill screen goes off i don't get the message.
Sent from my Xperia Z2 with the use of Tapatalk
Click to expand...
Click to collapse
Hi guys,
Thank you for your info.
I tried to disable contact sync of Viber and I think the message has temporarily gone. Sometimes it still pop up but not as often as before I disabled the contact sync of Viber.
Apparently, this problem is caused by contact synchronisation between Viber, Facebook, Messenger, Whatsapp, etc. Other users, such as Samsung phone users, reported that they have the same issue but when they turned off contact sync of the above-mentioned apps, the error message somehow has gone.
To be honest, I have just recently switched to android from iPhone, and I have been usings iOS for years and never seen any kind of issue/error like this on iOS. However, Sony Z2 is one of the greatest phone I ever owned and I am so happy with it, specially its crazy battery life.
Hope you guys will share your solution here if someone can fix it permanently.
Cheers,
tuanph.aus said:
Hi guys,
This is my first post.
I just got a Sony Z2, and yesterday I updated it to latest firmware 17.1.1.A.0.402 using flashtool. After that, everytime when I switch off my phone and turn it on, the message of "...android.process.acore has stopped" appeared.
I tried to flashed the phone again using PC Companion to re-update the same firmware. I though the error message has gone but than it is still there.
I have tried several ways as mentioned in this forum but the problem seem to be there. I don't see any problem/error caused by this error message yet.
Any idea/solution to completely remove the message?
Click to expand...
Click to collapse
Running any Xposed Mods ?
defsix said:
Running any Xposed Mods ?
Click to expand...
Click to collapse
Nope, running original stock firmware. No jailbreak/root.
Cheers,
Update 13.06.2014: Guys, I have tried and flashed my Z2 with UK .402 and so far so good, I dont see that error message pop-up again after reboot.
Regards,
possible fix
i had this problem, amongst others stopping my phone. i pulled the sim card out, then rebooted the phone. the phone then showed it was updating all apps i let it boot up and it seemed to work. pulled battery and put sim card back in. and all ok so far. i have sent my phone 3 times away to vodafone for this repair, with android.clock stopping, android.phone stopped working and the phone actually crashing on the samsung screen and not even booting up. each time all they do is a factory reset. like duhhhh, i have never thought of that (sarcasm). i am hoping that doing this, will give my phone some sort of permanency in it's repair. i have not rooted the phone, it is stock.
Vodofone refused to replace the handset even though it had been in so many times for repair. word of advice. steer clear of vodafone. i am cancelling all my contracts with them.
sorry that went off topic, but i want a phone that works and vodafone will not help you in that matter.
tbish said:
i had this problem, amongst others stopping my phone. i pulled the sim card out, then rebooted the phone. the phone then showed it was updating all apps i let it boot up and it seemed to work. pulled battery and put sim card back in. and all ok so far. i have sent my phone 3 times away to vodafone for this repair, with android.clock stopping, android.phone stopped working and the phone actually crashing on the samsung screen and not even booting up. each time all they do is a factory reset. like duhhhh, i have never thought of that (sarcasm). i am hoping that doing this, will give my phone some sort of permanency in it's repair. i have not rooted the phone, it is stock.
Vodofone refused to replace the handset even though it had been in so many times for repair. word of advice. steer clear of vodafone. i am cancelling all my contracts with them.
sorry that went off topic, but i want a phone that works and vodafone will not help you in that matter.
Click to expand...
Click to collapse
Xperia's have unremovable batteries, maybe you should steer clear of Samsungs
Is that a good thing or a bad thing though? Cos sometimes taking a battery out is what could be needed to fix a problem.
But point taken. Perhaps a change of manufacturer would help
Sent from my GT-I9300 using XDA Free mobile app
tbish said:
Is that a good thing or a bad thing though? Cos sometimes taking a battery out is what could be needed to fix a problem.
But point taken. Perhaps a change of manufacturer would help
Sent from my GT-I9300 using XDA Free mobile app
Click to expand...
Click to collapse
I know people who advocated pulling the battery from devices as the only answer but I've yet to come across a situation on any device which couldn't be handled with >adb reboot or a three finger reset.
There's actually a method on Xperia devices, to disconnect the battery and plug it back. It's called "Hard Reset". Yeah you don't take the battery out in reality, but this method does it in Matrix dimension. So, the consequences are the same.

Facebook Messenger calling or Watsapp calling both crash phone

Samsung galaxy S6, phone freezes and i'm forced to restart it when attempting to make a facebook or watsapp call.
Tried googling but couldn't find anything, any help would be appreciated.
Android 6.0.1
Ended up solving the issue by reflashing my rom.
Still strange how it used to work fine then one day it stopped working, oh well least there's a solution for it
Hope this helps anyone else out there having this issue.

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