[Q] Unfortunately,android.process.acore has stopped - Xperia Z2 Q&A, Help & Troubleshooting

Hi guys,
This is my first post.
I just got a Sony Z2, and yesterday I updated it to latest firmware 17.1.1.A.0.402 using flashtool. After that, everytime when I switch off my phone and turn it on, the message of "...android.process.acore has stopped" appeared.
I tried to flashed the phone again using PC Companion to re-update the same firmware. I though the error message has gone but than it is still there.
I have tried several ways as mentioned in this forum but the problem seem to be there. I don't see any problem/error caused by this error message yet.
Any idea/solution to completely remove the message?

Go into settings > apps > all apps, clear all data for anything relating to contacts then all will be fine, make sure contacts are backed up tho of course
Sent from my D6503 using Tapatalk

I have tried and have not seen the message. Will keep you updated if it has conpletely gone
Sent from my D6503 using XDA Free mobile app

It should do it did for me glad I could help
Sent from my D6503 using Tapatalk

Update: It happened again when I reboot my phone today. Is it possible a firmware bug?
I should wait for the next release, hope Sony will fix this issue.
Regards,

I'm on romaur which is 402 and haven't seen this error since I wiped contacts data so not sure, you still on stock or?
Sent from my D6503 using Tapatalk

Same issue!
tuanph.aus said:
Hi guys,
This is my first post.
I just got a Sony Z2, and yesterday I updated it to latest firmware 17.1.1.A.0.402 using flashtool. After that, everytime when I switch off my phone and turn it on, the message of "...android.process.acore has stopped" appeared.
I tried to flashed the phone again using PC Companion to re-update the same firmware. I though the error message has gone but than it is still there.
I have tried several ways as mentioned in this forum but the problem seem to be there. I don't see any problem/error caused by this error message yet.
Any idea/solution to completely remove the message?
Click to expand...
Click to collapse
I also have the same issue as the OP. It particularly happened after I upgraded to .402 using PC companion.The message will appear always after restarting. My devices has not been rooted. Tried to clear data and cache for contact apps, but after restarting, the message appeared again. I am still lazy to do a re-install because aside from the message appearing only after a restart, there are no other major effect to my Z2's performance. but clearing it will be nice though.

I have the same thing when i touch the phone immediatly when it just restarted, but when i restart and leave it untill screen goes off i don't get the message.
Sent from my Xperia Z2 with the use of Tapatalk

phscyiipfer said:
I also have the same issue as the OP. It particularly happened after I upgraded to .402 using PC companion.The message will appear always after restarting. My devices has not been rooted. Tried to clear data and cache for contact apps, but after restarting, the message appeared again. I am still lazy to do a re-install because aside from the message appearing only after a restart, there are no other major effect to my Z2's performance. but clearing it will be nice though.
Click to expand...
Click to collapse
Mafiatounes said:
I have the same thing when i touch the phone immediatly when it just restarted, but when i restart and leave it untill screen goes off i don't get the message.
Sent from my Xperia Z2 with the use of Tapatalk
Click to expand...
Click to collapse
Hi guys,
Thank you for your info.
I tried to disable contact sync of Viber and I think the message has temporarily gone. Sometimes it still pop up but not as often as before I disabled the contact sync of Viber.
Apparently, this problem is caused by contact synchronisation between Viber, Facebook, Messenger, Whatsapp, etc. Other users, such as Samsung phone users, reported that they have the same issue but when they turned off contact sync of the above-mentioned apps, the error message somehow has gone.
To be honest, I have just recently switched to android from iPhone, and I have been usings iOS for years and never seen any kind of issue/error like this on iOS. However, Sony Z2 is one of the greatest phone I ever owned and I am so happy with it, specially its crazy battery life.
Hope you guys will share your solution here if someone can fix it permanently.
Cheers,

tuanph.aus said:
Hi guys,
This is my first post.
I just got a Sony Z2, and yesterday I updated it to latest firmware 17.1.1.A.0.402 using flashtool. After that, everytime when I switch off my phone and turn it on, the message of "...android.process.acore has stopped" appeared.
I tried to flashed the phone again using PC Companion to re-update the same firmware. I though the error message has gone but than it is still there.
I have tried several ways as mentioned in this forum but the problem seem to be there. I don't see any problem/error caused by this error message yet.
Any idea/solution to completely remove the message?
Click to expand...
Click to collapse
Running any Xposed Mods ?

defsix said:
Running any Xposed Mods ?
Click to expand...
Click to collapse
Nope, running original stock firmware. No jailbreak/root.
Cheers,

Update 13.06.2014: Guys, I have tried and flashed my Z2 with UK .402 and so far so good, I dont see that error message pop-up again after reboot.
Regards,

possible fix
i had this problem, amongst others stopping my phone. i pulled the sim card out, then rebooted the phone. the phone then showed it was updating all apps i let it boot up and it seemed to work. pulled battery and put sim card back in. and all ok so far. i have sent my phone 3 times away to vodafone for this repair, with android.clock stopping, android.phone stopped working and the phone actually crashing on the samsung screen and not even booting up. each time all they do is a factory reset. like duhhhh, i have never thought of that (sarcasm). i am hoping that doing this, will give my phone some sort of permanency in it's repair. i have not rooted the phone, it is stock.
Vodofone refused to replace the handset even though it had been in so many times for repair. word of advice. steer clear of vodafone. i am cancelling all my contracts with them.
sorry that went off topic, but i want a phone that works and vodafone will not help you in that matter.

tbish said:
i had this problem, amongst others stopping my phone. i pulled the sim card out, then rebooted the phone. the phone then showed it was updating all apps i let it boot up and it seemed to work. pulled battery and put sim card back in. and all ok so far. i have sent my phone 3 times away to vodafone for this repair, with android.clock stopping, android.phone stopped working and the phone actually crashing on the samsung screen and not even booting up. each time all they do is a factory reset. like duhhhh, i have never thought of that (sarcasm). i am hoping that doing this, will give my phone some sort of permanency in it's repair. i have not rooted the phone, it is stock.
Vodofone refused to replace the handset even though it had been in so many times for repair. word of advice. steer clear of vodafone. i am cancelling all my contracts with them.
sorry that went off topic, but i want a phone that works and vodafone will not help you in that matter.
Click to expand...
Click to collapse
Xperia's have unremovable batteries, maybe you should steer clear of Samsungs

Is that a good thing or a bad thing though? Cos sometimes taking a battery out is what could be needed to fix a problem.
But point taken. Perhaps a change of manufacturer would help
Sent from my GT-I9300 using XDA Free mobile app

tbish said:
Is that a good thing or a bad thing though? Cos sometimes taking a battery out is what could be needed to fix a problem.
But point taken. Perhaps a change of manufacturer would help
Sent from my GT-I9300 using XDA Free mobile app
Click to expand...
Click to collapse
I know people who advocated pulling the battery from devices as the only answer but I've yet to come across a situation on any device which couldn't be handled with >adb reboot or a three finger reset.

There's actually a method on Xperia devices, to disconnect the battery and plug it back. It's called "Hard Reset". Yeah you don't take the battery out in reality, but this method does it in Matrix dimension. So, the consequences are the same.

Related

[Q] Vibrate function doesn't work anymore, hardware issue

My SGS2 stopped vibrating. Tried flashing, un-rooting, restoring stock and factory settings. None of these worked.
I am inclined to think that it is a hardware problem.
Has anyone else been dealing with issue? I read some posts on XDA regarding this matter but they were software related as opposed to hardware. Can anyone post instructions on how to fix it or provide any solutions for this issue?
If its hardware, why not flash stock, remove binary flash count with USB jig, and return for warranty?
Sent from my GT-I9100 using xda
premium
UpInTheAir said:
If its hardware, why not flash stock, remove binary flash count with USB jig, and return for warranty?
Sent from my GT-I9100 using xda
premium
Click to expand...
Click to collapse
Cannot get jig in Palestine. Bought the phone from the UK. Sending it back will be problematic. I will look for a repair shop.
Thanks for the quick reply
That's a "bummer" (bad luck). You could make a jig, but as you said that it would be problematic to return. Hope you can sort it easily. Sorry, can't think of anything of use right now.
Sent from my GT-I9100 using xda premium
hey there,
i got the same problem. no more vibrating at all. not with calls or notifications and not as haptic feedback. it started today (was still working in the morning), though i did not drop the phone or anything.
i am still hoping too find that it's a sw-problem. but all potential solutions i find do not help. so i guess i have to contact samsung.
but before i do that i have to get rid of all "hacking".
could you plz tell me what i have to do?
i have now cm9 20120402 nightly.
but i still have a cwm-recovery-backup of the original touchwiz (gingerbread).
-so first i make a backup of my current rom via cwm and of all my apps via titanium and store everything on my pc.
-i flash my touchwiz-backup
-i get one of those: http://www.amazon.de/s/ref=nb_sb_no...ld-keywords=Samsung+Galaxy+S2+USB+Jig&x=0&y=0 , plug it in, wait til its done and remove it again.
after that, samsung will never know i "messed" with the phone??
or do i have to consider/do something else?
tyvm!!
kws
I have the same issue.
When I was on my stock 2.3.5, I found a workaround:
- go into test mode (dial *#0*#)
- find the vibrate button, when you press it, it shouldn't work like you expect
- go back
- plug in your headphones and push the cable a bit to the left
- test vibrate again - this time it should work
- pull the cable out while vibrating, still pushed to the left, vibrations should stay on
I know it sounds crazy but it seems the hardware part that controls the vibrations is near to the jack port - excessive use of headphones, like it was case, must have damaged it somehow.
However, now I'm on CM9, so no test mode for me, I'm achieving the same effect by bashing the back button, so I get semi-constant vibration. I know, It's ridiculous.
Have the same problem here, I think it's software related because the shut down vibration stopped working when I flashed CM9 ICS, I can't remember if it was working anywhere else though. But now I'm back to 2.3.5 and it's not working at all. Did a Factory Reset, Cleaned Cache before and after the flash. Also used the Jig to reset my counter. Any clues?
I am experiencing the same issue.
Yesterday, I downgraded from 4.0.3 back to 2.3.5 as I was having a lot of problems with ICS. Now, my phone works fine again except for the fact that it does not vibrate anymore. (Which it did fine in 4.0.3 and before in 2.3.5)
I tried the trick Lechium06 mentioned in this thread but that did not work for me.
Anyone else having this issue? More important, anyone have a solution???
Greetinx
Johan
dajomas said:
I am experiencing the same issue.
Yesterday, I downgraded from 4.0.3 back to 2.3.5 as I was having a lot of problems with ICS. Now, my phone works fine again except for the fact that it does not vibrate anymore. (Which it did fine in 4.0.3 and before in 2.3.5)
I tried the trick Lechium06 mentioned in this thread but that did not work for me.
Anyone else having this issue? More important, anyone have a solution???
Greetinx
Johan
Click to expand...
Click to collapse
I saw something similar on CM9 thread, they said it could be a "bad flash", not a corrupted rom but the lack of proper cleanup before and after the flash. But I cleaned up everything before and after and I don't like reconfiguring the whole phone again for nothing.
it happend again.
dont recall what i did or if i did something last time at all. but it worked for over a year now. and now, my sgs2 doesnt vibrate at all, i tried all possible settings, tested with z-device and rebooted. nothing.
apprechiate any hint!
thx!!
kws
AW: [Q] Vibrate function doesn't work anymore, hardware issue
since i had that before, i ruled out a hardware issue. it happend when i played with the system settings. but as i sayed, i tried to reverse everything i did. now after i updated to 0206 and wiped cache and dalvik, still no vibration.
is there anything i could have missed?
is there a possibility to reset all settings to default without deleting all my data?
thx,
kws...
...tapatalking
kweso said:
since i had that before, i ruled out a hardware issue. it happend when i played with the system settings. but as i sayed, i tried to reverse everything i did. now after i updated to 0206 and wiped cache and dalvik, still no vibration.
is there anything i could have missed?
is there a possibility to reset all settings to default without deleting all my data?
thx,
kws...
...tapatalking
Click to expand...
Click to collapse
I assume since your posting in xda developers that you are rooted?
If so, just back up data with titanium backup app and factory reset, setup system and then restore USER apps and data only.
Sent from my GT-I9300 using xda premium
kweso said:
it happend again.
dont recall what i did or if i did something last time at all. but it worked for over a year now. and now, my sgs2 doesnt vibrate at all, i tried all possible settings, tested with z-device and rebooted. nothing.
apprechiate any hint!
thx!!
kws
Click to expand...
Click to collapse
Did you install another rom?
My vibration for example didn't work with some cm10.1 nightlies
it started in cm10.1 20130203. then i tried wipe cache and dalvik. nothing. then i updated to 0206 (wiped cache and dalvik again) > still nothing. went to bed. got up. everything ok! its vibration again! i am 100% sure, it did not work, when i left it on my desk last night. this morning, i checked for missed calls and it took a moment until i realized: i got haptik feedback back on patternunlock and keystrokes! checked ringtone-vibration: fine as well!
dont ask me how! would still like to know for myself.
thx,
kws
AW: [Q] Vibrate function doesn't work anymore, hardware issue
call me stupid!
suddenly this evening my phone stopped vibrating again. then i realized: quiet hours! i turned off haptik feedback at night.
could slap myself. at least ill find this thread again, next time i screw it again....
nite,
kws...
...tapatalking
Girls can use it again then. Good news for them!
Sent from the little guy

com.android.phone crashes

Have a Stock S3. hardly any applications installed.just the regular, skype, viber, whatsapp etc. today, it started giving com.android.phone crashed error. on EVERY call. i read somewhere that facebook might be the culprit but even after uninstalling it, it worked for 2-3 calls then started crashing again. I've read that restore to factory defaults does not help neither does wiping the phone off. Guys, need ur input here. anyone else facing this problem on their S3? i feel like smashing the phone up so guys, save my phone please. i don't want to smash up my $750
I had too take mine back too the store today as I was getting a core has stopped message and various other pop up error messages I've only had mine for a week ; it was probly something I'd flashed lol anyways I got a née one today just flashed cm9 haha working great I tryed to fix it my self but I'm a newbie to all this stuff so gave up when I couldn't receive phone calls I hope you get yours fixed these guys are pretty good with problems
Sent from my GT-I9300 using xda app-developers app
Presume you already done the basics?
Cleared phone,contact and google service framework data in settings.

SGS3 problem with losing all sounds

Hello,
I bought recently the new SGS3 and after a week or two of using I noticed the phone loses all the sounds despite all of them are turned on and not being on minimum. After a while the sounds get back and everything works fine. At first I thought it might be from the settings because I set up silent mode for all notifications and I thought it may turn all the sounds off, despite it normally shouldn't. After playing for a while with the phone I realized the issue appears randomly without any reasons while I was playing game or simply navigating through the phone. If anyone had experienced the same issue or have an idea what could be the problem (software, hardware, settings, OS, etc) or how it can be solved, please respond. Any answer is appreciated as the problem is quite annoying as I'm missing calls because of it.
Thank you.
Phone details:
Samsung Galaxy S III
Android version - 4.0.4
Baseband version - I9300BOLF1
Kernel version - 3.0.15-782020
Build number - IMM76D.I9300XXBLFB
P.S. Restart of the phone doesn't help as I already tried it. The issues is related to all the sounds not to the vibration, the last works fine.
Backup data and factory reset.
Sent from my GT-I9300 using xda premium
JJEgan said:
Backup data and factory reset.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Thank you for your advise JJEgan, unfortunately it didn't help neither. Yesterday I did the factory reset and left it as it is, didn't restore any of my previous settings or apps, didn't install anything additional, just wanted to see if the problem will appear again, and unfortunately it did.
Anything else I can try or I should take it to a service?
Thank you
I have the same problem with notification sounds. The problem appears when i turn off notifications on apk like im+ or Yahoo messenger. Is there any other solution rather than factory rest?
Sent from my GT-I9300
mausxda said:
I have the same problem with notification sounds. The problem appears when i turn off notifications on apk like im+ or Yahoo messenger. Is there any other solution rather than factory rest?
Sent from my GT-I9300
Click to expand...
Click to collapse
maybe there is some loose..should send back to samsung
It happened to last night. I restored the phone using CWM and now is back to normal.

Camera won't start.

Im on stock Droid DNA ROM. Have the latest update. Every time I try to open the camera it says "Unable to start the camera." I have already hard reset the phone 2 times and restarted. I also cleared the camera data and cache. I don't know what to do now..
Try downloading a camera app from the market and see how it works. If that app also can't get it to start then it may be a hardware issue. If it can then you know there is something wrong with the stock camera app.
Sent from my HTC6435LVW using xda app-developers app
Jaggar345 said:
Try downloading a camera app from the market and see how it works. If that app also can't get it to start then it may be a hardware issue. If it can then you know there is something wrong with the stock camera app.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
tried. It wont use the camera
Sounds like a hardware issue then.
Sent from my HTC6435LVW using xda app-developers app
This is the same error I get on the CM10.1 ROM since the camera isn't working yet... as everyone else has mentioned it's most likely a hardware issue especially if you've tried wiping the entire phone and still have the problem.
Had this happen today. Did you ever get it straightened out?
If I try a photo the flash comes on and will not go off unless I reboot. If I try a video the screen goes black and freezes. I've rebooted, "hard" rebooted by holding power button down, turned off fastboot, cleared data and cache.
I tried CameraMX from the market and it doesn't work.
I did not buy my phone from Verizon. What are my options?
It doesn't matter where you bought it, HTC will warranty it as long as you talk to them like a human and explain the situation while being respectful.
Sent from my HTC6435LVW using Tapatalk 2
Thanks bud. I'll give it a shot. I really like HTC phones I hope this (along with whatever may happen with the warranty) doesn't leave a bad taste in my mouth.
So, I've been resetting, force closing and clearing data the past 2 days throughout the day for the camera. Usually, after I've did a reset the camera will open, but when I try to take a picture the flash comes on and stays on the the app freezes. The led flash will not go off until I do a reset. A force close won't even shut it off.
Today after a reset, I opened the camera and instead of trying to take a pic I cycled through the flash settings. As soon as I did the interface switched to portrait, (like the phone was held) and it took pics and video like normal!!!!!!!!
It works now. What a crazy problem.
Completely stock DNA with latest ota update. Phone has not been dropped or anything.
Wow, that doesn't make any logical sense. How strange... Glad you got it fixed though!
Sent from my ViperDNA using Tapatalk 2
I see similar camera weirdness a lot when I'm at Best Buy in the best buy mobile section and I've intervened on 10 or 15 exchanges by tinkering with camera and gallery like clearing app data.
You've taught me a new trick in case I ever get to show off for the hot best buy mobile girls.
Sent from my HTC6435LVW using Tapatalk 2
If you have a flash light app and do not turn the flash off this will cause the camer to not start
Recently had the problem (camera won't start, or can't connect to camera). Got the solution here:
http://forums.androidcentral.com/verizon-droid-dna/244680-camera-unable-start.html
Just hold the power button for ~20 seconds til it reboots, and camera works just fine. No loss of data or anything. It's supposed to be the equivalent of battery pull.
Mine too!
bluesamg said:
Im on stock Droid DNA ROM. Have the latest update. Every time I try to open the camera it says "Unable to start the camera." I have already hard reset the phone 2 times and restarted. I also cleared the camera data and cache. I don't know what to do now..
Click to expand...
Click to collapse
Hi there ,
I have my DNA in the same situation ("Unable to start the camera").it crashes.... I have tried everything ! NOTHING works..tried to root ,change rom...maybe firmware! nope ,No solution for that i guess.
Please tell me what did you do to get it working ? did you send it back to verizon ?what did they do ? can they fix it ?or they have changed the whole phone ? please be in touch .
One more question is : Does your phone sometimes crashes ? in my case i have the same problem with the camera ..... and i have my phones system gives me :"proccess system not responding " . could that be bacuse of the camera problem ? Do you have the same ?(your phone get stuck sometime ..and goes OFF\RESTART ?)
I have the same case !! but in my country i have NO verizon here ..so actually i can't fix my phone !
What should i do ?
Thanks guys for help .
shadyabs said:
Hi there ,
I have my DNA in the same situation ("Unable to start the camera").it crashes.... I have tried everything ! NOTHING works..tried to root ,change rom...maybe firmware! nope ,No solution for that i guess.
Please tell me what did you do to get it working ? did you send it back to verizon ?what did they do ? can they fix it ?or they have changed the whole phone ? please be in touch .
One more question is : Does your phone sometimes crashes ? in my case i have the same problem with the camera ..... and i have my phones system gives me :"proccess system not responding " . could that be bacuse of the camera problem ? Do you have the same ?(your phone get stuck sometime ..and goes OFF\RESTART ?)
I have the same case !! but in my country i have NO verizon here ..so actually i can't fix my phone !
What should i do ?
Thanks guys for help .
Click to expand...
Click to collapse
Read the thread please. The answer is in it.
Sorry for the necromancy, I'm having the same issue, and no amount of resets, soft or hard, has resolved anything.
I received this phone about a month ago as a total care replacement for a very sad old Droid X that was needing to be put out to pasture. When I first got it, everything worked fine. The camera worked a couple weeks ago, even, but I went to use it today, tapped the camera icon, it briefly opened then instantly closed with a message "Unable to start the camera".
I tried a few more times, force quit, cleared cache, tried again, still nothing. Force quit, cleared data, tried again. Soft reset, tried again, nothing. Held power button for a reset, still nothing. Powered off and back on again, still nothing. Another soft reset, still nothing. Tried 3 other camera apps, Google Camera closed immediately with a similar error message, Vignette just sat there at Initializing Camera forever, and some garbage front camera only selfie app opened but only showed a black screen for the viewfinder.
I did another soft reset, still nothing.
I did a factory reset, and tried again without downloading any of the apps previously installed. Still nothing.
I've tried several more soft resets and cache clears since then.
It's looking more and more like a hardware problem but previous posters in this thread reported fixing similar issues without doing anything to the hardware. It has never been dropped, it has never been wet. It hasn't even been outside in a light drizzle. It's never been sat on, it's never gotten warmer than 109 reported internal temp.
Other than take it to Verizon and whine at them about how the free phone I just got a month ago is a broken piece of crud for no apparent reason or malfeasance on my part (which is probably why they had it on hand to give away, reconditioned my big toe), is there any potential resolution I'm missing that doesn't involve warranty-voiding stuff.
THIS IS PROBABLY THE ANSWER YOU ARE LOOKING FOR!
"Today after a reset, I opened the camera and instead of trying to take a pic I cycled through the flash settings. As soon as I did the interface switched to portrait, (like the phone was held) and it took pics and video like normal!!!!!!!!"
I didn't see you mention that you tried this. It fixed my dna and I never had another issue.
natypes said:
THIS IS PROBABLY THE ANSWER YOU ARE LOOKING FOR!
"Today after a reset, I opened the camera and instead of trying to take a pic I cycled through the flash settings. As soon as I did the interface switched to portrait, (like the phone was held) and it took pics and video like normal!!!!!!!!"
I didn't see you mention that you tried this. It fixed my dna and I never had another issue.
Click to expand...
Click to collapse
I can't even get that far, as soon as I tap the camera icon, the camera app flashes open for a moment then instantly closes with an 'unable to start' message. The odd thing is that every so often, with no rhyme or reason, it will randomly start working just fine, then not work at all for weeks on end.
Of course now it's so broken, even LED Flashlight apps don't detect it as even having a camera.

[Q] Urgent************A116 operates on its own

Hi All,
I have A116, which behaving bit weird. 6 months back, while on charging, it started operating on its own, when I removed it from charging, it stopped. While on charging with that particular charger, issue was there. I changed the charger, everything was OK. Recently, on a ugly morning, I answered a call at 5 am and around 6 am I tried to make a call and found that screen is absolutely irresponsive. Sometime later it unlocked on its own, started operating on its own, like opening any random app or web or anything and does some random operation. Tried to power reset the phone half a dozen time no go, removed both SIM and memory card. still the same. This has completely wiped out my phone data (phone book, all SMS, photo, mp3's video's), factory reset in other words (on its own). I was told its battery issue, changed that too. no go. . This is happening not always, it happens for a while and then behaves normal and after 5 minutes old story repeats.
The best part it had wiped out avast anti-virus too....
Any one heard of this..? Any solution without going to service center..?
thanks,
Narendra
chouna said:
Hi All,
I have A116, which behaving bit weird. 6 months back, while on charging, it started operating on its own, when I removed it from charging, it stopped. While on charging with that particular charger, issue was there. I changed the charger, everything was OK. Recently, on a ugly morning, I answered a call at 5 am and around 6 am I tried to make a call and found that screen is absolutely irresponsive. Sometime later it unlocked on its own, started operating on its own, like opening any random app or web or anything and does some random operation. Tried to power reset the phone half a dozen time no go, removed both SIM and memory card. still the same. This has completely wiped out my phone data (phone book, all SMS, photo, mp3's video's), factory reset in other words (on its own). I was told its battery issue, changed that too. no go. . This is happening not always, it happens for a while and then behaves normal and after 5 minutes old story repeats.
The best part it had wiped out avast anti-virus too....
Any one heard of this..? Any solution without going to service center..?
thanks,
Narendra
Click to expand...
Click to collapse
Try with flashing stock rom again.
Sent from my Micromax P650 using XDA Premium 4 mobile app
chouna said:
Hi All,
I have A116, which behaving bit weird. 6 months back, while on charging, it started operating on its own, when I removed it from charging, it stopped. While on charging with that particular charger, issue was there. I changed the charger, everything was OK. Recently, on a ugly morning, I answered a call at 5 am and around 6 am I tried to make a call and found that screen is absolutely irresponsive. Sometime later it unlocked on its own, started operating on its own, like opening any random app or web or anything and does some random operation. Tried to power reset the phone half a dozen time no go, removed both SIM and memory card. still the same. This has completely wiped out my phone data (phone book, all SMS, photo, mp3's video's), factory reset in other words (on its own). I was told its battery issue, changed that too. no go. . This is happening not always, it happens for a while and then behaves normal and after 5 minutes old story repeats.
The best part it had wiped out avast anti-virus too....
Any one heard of this..? Any solution without going to service center..?
thanks,
Narendra
Click to expand...
Click to collapse
Thats a big problem i think you have installed some malicious app with root permission or this is the problem with your TP. I think there might have been a problem while your TP would have been updated.
Solution:-
1. Go to micromax service center and tell them ur problem.
2. Try to flash stock rom again with sp flash tools.
3. If you are already on 4.1 than update to 4.2 else do vice versa.
Important:-TP means Touch Panel
My solution will definately help you :good:
rajneeshk said:
Try with flashing stock rom again.
Sent from my Micromax P650 using XDA Premium 4 mobile app
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Click to collapse
Hi Rakesh, let me try to do this. This is first ever i am trying to do.. hopefully this will fix the issue.
princechandela said:
Thats a big problem i think you have installed some malicious app with root permission or this is the problem with your TP. I think there might have been a problem while your TP would have been updated.
Solution:-
1. Go to micromax service center and tell them ur problem.
2. Try to flash stock rom again with sp flash tools.
3. If you are already on 4.1 than update to 4.2 else do vice versa.
Important:-TP means Touch Panel
My solution will definately help you :good:
Click to expand...
Click to collapse
HI, i just hated to go to their service center. so checking any option. will try to flash the rom..in-between by screen is broken as well.
Can i upgrade the OS too..? please advise.
chouna said:
HI, i just hated to go to their service center. so checking any option. will try to flash the rom..in-between by screen is broken as well.
Can i upgrade the OS too..? please advise.
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Click to collapse
the problem you are reporting is common in most canvas phones with older firmware. update the firmware
---------- Post added at 03:55 PM ---------- Previous post was at 03:20 PM ----------
it's easy. check this out.
http://forum.xda-developers.com/showthread.php?t=2292971
use factory reset to flash the new firmware. (you can root and install recovery if you want)
I faced a similar problem some time back.
I visited the service center in Azadpur(or nearby Azadpur Metro station, do not remember the exact address) and they fixed it in 30 minutes of wait time. Try visiting their service center..I had stock ROM back then though..!!
High Voltage
when u get high voltage in your supply....
it happens like this.......
no need to flash again......
praveenganesan said:
when u get high voltage in your supply....
it happens like this.......
no need to flash again......
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Click to collapse
BhatiaPulkit said:
I faced a similar problem some time back.
I visited the service center in Azadpur(or nearby Azadpur Metro station, do not remember the exact address) and they fixed it in 30 minutes of wait time. Try visiting their service center..I had stock ROM back then though..!!
Click to expand...
Click to collapse
you got the same old stock firmware alright. but it's the newer one. Micromax has updated their stock rom many times since android 4.1
v1 - Android 4.1.2 Initial version. Lots of bugs. You could install Flipboard app and see the entire device bricked.
v2 - Android 4.1.2 Update. Flipboard bug fixed. Yet there was another issue, which caused the touch pad to malfunction while charging. other bugs include the app storage issue. you can't install apps in external sd card and storage space was very small.
v3 - Android 4.2.1. TouchPad issue was fixed. Apps can be installed on external sd card. OTA firmware update support was added but it doesn't work.
v4 - Android 4.2.1 Update - New Camera App. OTA issue was never fixed.
v5 - the newest firmware from micromax which was launched with Micromax A116i. No bugs so far.
Micromax service center must have updated your firmware to Android 4.2.1. version 3
Ur problem was because of charging...
Voltage problem not a software problem...
Use ur own charger without any extension or any external supply...
U will not face any issue like this...
Sent from my Samsung Galaxy S4 Mini GT-I9505 using xda app-developers app

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