Problem transferring photos + videos - Galaxy S III Q&A, Help & Troubleshooting

I originally posted this in the Q+A section, but going to try here instead.
My phone specs are in my signature. My laptop is a core i5, 4GB RAM, Win7 x64.
I seem to have a problem transferring photos or videos using the supplied USB cable to or from my laptop. (MTP mode)
Problem 1 - Transferring images from Phone --> PC
When transferring images from phone to laptop, transfer completes "successfully" but many of the images are distorted/corrupt. By this I mean, up to half of the picture is grey, with weird different colour lines across the picture.
This happens with pictures saved to internal storage, and to memory card.
This happens when using Windows Explorer to copy and paste, or using Kies to save photos.
This happens on my laptop, which has Kies installed (as well as Samsung Galaxy S3 Toolkit 3.0 but not running), and also happens on my other computer where no Samsung drivers are installed.
Problem 2 - Transferring images from PC --> Phone
I tried to copy some background pictures from my PC to the phones internal storage (and memory card).
Some of the images copy fine, but many many others, end up corrupt just like the photos taken with the phone when transferring.
[IMPORTANT] - I DID GET AN ERROR MESSAGE ON PC SAYING PICTURES MAY NOT BE VIEWABLE CORRECTLY ON PHONE, AND ALSO, CONNECTION KEPT DROPPING DURING TRANSFER AND I DON'T KNOW WHY
Problem 3 - Transferring 1080 videos
I noticed when watching a video taken with the phone on my laptop, using VLC Player (I have some codec package installed), the video starts to stutter every few seconds and distorts.
Has anybody else had any of these problems???
I can confirm that all pictures and videos taken on the phone, work correctly on the phone, perfectly.
Thanks

Related

[Q] Media Conversion & Sync

Hi All, Since Kies just crashes on me whenever I try to sync videos, what is a good method to transfer DVD video to the SGS2? Other then putting the device in debugging mode and dragging them over manually. I don't know if it's just me, but I feel like the quality suffers manually drag and drop them.
I use Handbrake to decrypt btw.
Know its a nuisance but if I have a large amount of files to transfer I just put the sdcard into a reader and plug into the PC as it's a lot quicker that way. Just make sure the files are the right format you want before transferring, no probs yet.
Copy and paste no drop in quality varying formats .
jje

Copying .mkv files to Prime

Whenever I try to copy an MKV file to my Prime, there is a loooooooong delay where nothing happens, then finally a screen pops up that says something like "this file might not play properly, are you sure you want to copy it?". When I hit "yes", it copies just fine.
Does anyone know of a way to keep this from happening? My MKV files play just fine with MX Video player, so it's a pain to have to deal with this annoying delay every single time.
davin8r said:
Whenever I try to copy an MKV file to my Prime, there is a loooooooong delay where nothing happens, then finally a screen pops up that says something like "this file might not play properly, are you sure you want to copy it?". When I hit "yes", it copies just fine.
Does anyone know of a way to keep this from happening? My MKV files play just fine with MX Video player, so it's a pain to have to deal with this annoying delay every single time.
Click to expand...
Click to collapse
Depends where that file type check is done. If it's in the USB driver, there is no way of getting rid of it other than hack the driver or use another one.
Do you use Asus software to copy the file or do you just use the prime as usb storage and copy it?
My Prime is on it's way to me, as soon as it's here I'll upgrade to ICS (rollout in Germany just began) and check on movie files.
Same on every Android device.
Got the question you get with everyone of my Android devices I have had. but I don't have that delay you mention.
Isn't even a problem, just click yes.
This message is just a heads up that it might not work properly. And how can Android or Windows know if you have installed a program that can play those files?
Think the problem is more your computer than Prime. when it comes to send files its most time the computer that is the problem.
Sent from my Transformer Prime TF201 using xda premium
Problem is that the Prime connects as an MTP device. This in conjunction with the MTP/USB driver used could be the problem. Run "devmgmt.msc" from Win+R to get to the device manager and check if "Asus MTP device" is properly installed, if not, update the driver (if possible).
Question pops up instantaneously for me.
I think this is DRM related issue. It seems like the prime has no option (or purposely removed) to be mounted as Mass USB Storage. The only option available is to mount it as MTP or as a Camera.
I can copy small files in and out fine with MTP. However, I think it checks for file types and warn/deny certain ones that the prime should not be able to play, even though you have an app installed you know can play it. It's really annoying specially when copying multiple files and you come back to your computer to find out it stopped copying because of a stupid warning or question.
Whenever I copy large or small .mkv files, explorer.exe just tanks and quits. I think ICS or some DRM app is doing this on purpose for movie files. .avi files seems fine but gives a warning. But when all else fails, I can pull out the external sdcard and copy the files through a reader.
Is there a way to force it to mount as as a USB Mass Storage device like my other android device? Or was this option removed now from ICS as Google gets stricter with DRM related issues? I wonder if the Nexus can be mounted as a USB Mass Storage rather than MTP?
Any ideas guys?
PS. It's kind of silly that they brag you play HD movies and the screen can show them in HD, but you can't copy any HD formatted files either because of DRM restrictions or the sdcard format can only handle movies with 4gb or less (which is not HD quality anymore). The only thing its good for is to shoot your own HD videos with the camera and play that video in HD, which you can do with your phone better since it's smaller and easier to maneuver.
And they say the new T700 is coming out with 1080p, I say its useless unless they can mount the drives with ntfs or ext4 with faster read/write throughput to prevent lags.
I can't explain the delay before getting the prompt, but here's an explanation straight from a Google engineer for why the Prime doesn't have USB Mass Storage enabled.
http://www.reddit.com/r/Android/comments/mg14z/whoa_whoa_ics_doesnt_support_usb_mass_storage/
Pfft, at least you can copy MKV files to your Prime directly . I had to transfer 13GB of files to a USB, transfer them to my netbook and then from the Netbook to my MicroSD card in an SD card adapter all because my MicroSD to USB adapter broke and I can't transfer directly to the Prime
Moothead2 said:
Pfft, at least you can copy MKV files to your Prime directly . I had to transfer 13GB of files to a USB, transfer them to my netbook and then from the Netbook to my MicroSD card in an SD card adapter all because my MicroSD to USB adapter broke and I can't transfer directly to the Prime
Click to expand...
Click to collapse
Wow, I feel ya. That's a bad day indeed.
aragorn182 said:
I can't explain the delay before getting the prompt, but here's an explanation straight from a Google engineer for why the Prime doesn't have USB Mass Storage enabled.
http://www.reddit.com/r/Android/comments/mg14z/whoa_whoa_ics_doesnt_support_usb_mass_storage/
Click to expand...
Click to collapse
That still doesn't explain why some files would transfer fine while others do not. Have you tried transferring a .mkv file (let say 2gb) and see if it works? It crashes for me. As for other file types, I get ask stupid questions.
bpt888 said:
That still doesn't explain why some files would transfer fine while others do not.
Click to expand...
Click to collapse
It wasn't meant to explain that. It was only meant to explain why there is no USB Mass Storage.
I highly doubt it's a DRM problem because I'm able to copy .mkv files over. The only thing I have to do is confirm that I want to copy it, because it will complain that it might not be able to play that file type.
FYI
Android is smth like linux (FAT drive) you are UNALBE to TRANSFER ANY SINGLE FILE MORE THAN 2GB thru usb.
micro sd card is limit to 4 GB if i'm not wrong.
the BEST solution is network transfer with ES file explorer, itz good to invest on NAS aka network drive now, SCREW USB.
set yourself free, no more limitation and driver ****...
aragorn182,
So you can copy .mkv files fine. Hmm I guess I'll try reformatting my micro sdcard coz its acting flaky and try again. Thanks, at least I have some confirmation it works for others. Funny thing is, I can copy into it if I pull it out and put it into my card reader.
With regards to NAS. I already have NAS at home and the WD Live (3 of them) so I can watch movies in each room. Problem is, I want to watch movies on my tablet when I'm traveling long flights (starting to tire of carrying my laptop, tablet is so much lighter). At home, Its kind of useless to watch movies on my tablet when my TV is bigger and I have media players to play them. Lol, even my computer monitor is bigger
u can use network transfer to ur prime...not asking u to stream...
you wont have any problem with file size or type when using network transfer to your prime. since u have NAS make for use of it.
I've copied a few gigs of MKVs to my Prime (both internal storage and microsd) and had no problems. Windows 7 does tells me the little error message about how the thing might not play the format back properly (I wonder why that error shows up considering the Prime can at least playback H.264 with AAC audio in MKV using the native video player).
Did you disable Asys Sync on your tablet? I noticed once I disabled that, transfer speeds were a lot faster.
Ok finally worked. I reformatted the micro sdcard in FAT32 and ran read/write test on it to make sure it is not bad. Tried it again twice and it worked both times. Thanks guys. Really weird problem, something must have gotten corrupted. I have also tried wireless transfer and it work flawlessly. I think that will be my preferred method of transfer now.
Thank you everyone.

[Q] Images and videos not readable from SD

First time here and I'm in sort of despair!
I recently purchased a 32GB (class 10) memory card for my Samsung Galaxy S2. All went fine, the card was recognized, I could write and read from it, both, on the computer and the phone so I set it as the default storage for my camera.
The problems start here.
Last week, after shooting some videos, I wanted to check them at home but realized that the videos and some of the photos are not shown, the videos cannot be played by the phone or dropbox player or VLC on computer, jpg's are corrupted too.
I tried formatting the card, but the problem still persists. I'm pretty stumped right now and don't have any ideas on how to fix this.
Any help appreciated, thanks!
I asked this on android.stackexchange.com but only received one answer so I'd like to make sure

Videos get corrupted if the battery is completely discharged

Hi,
as the title says, this is what happens:
If I have recorded a video and saved it (so the rcording is done, stopped) and my phone later on runs out of battery and it shut down, the video I recorded previously gets corrupted, I can't open it in the gallery (I have also tried different media players) and I can't read it on my PC (I have tried to copy/paste it connecting the phone or using an SD reader but, once is copied on my PC, VLC can't open it). This happens no matter if the video is saved in the SD or in the phone's memory: from the default media player i get the error "Media file not supported", from other players (inlcuding VLC) i get the error "Is Impossible to open the file". In the phone's gallery instead of the regular thumbnail I get a thumbnail with a triangle and the "!". Not only this, but if I have recorded multiple videos and saved them and then I run out of battery, then all the videos will get corrupted! But if I regularly turn off the phone, then turn it back on and then my phone runs out of battery, those videos won't get corrupted anymore. You can try check if you have this issue too, by doing this:
1) Record a video and save it
2) While the phone is on, remove the battery (I know is something you should not do, but is to simulate a "run out of battery" scenario)
3)Turn on the phone and check the video
Never done a root on my phone, recently done an hardreset and formatted my SD, no weird apps, android 7.0 . I don't know what to do, please help!
Update: it seems there is no way to prevent this behavior (flash memories do not like power interruptions), however you can try to recover the corrupted files using one of the following software (they are not free, but I wasn't able to find a free software actually able to repair the corrupted videos):
1) MP4Fix for your android device
2) Stellar Phoenix Video Repair for Windows/Mac
3) Video Repair for Windows/Mac

Samsung J7 Refine slow previews in Windows

Greetings, first time poster long time lurker. right, straight to it. my Samsung J7 Refines (Oreo 8.0.0) file transfer over USB is slow in windows file manager. task manager shows it caps at 0.5MBps
i have tested transfering to both internal storage (apps only) and my SD card (music, all photos and videos) and here's what i figured out
Viewing photos or videos in windows file explorer "previews" 0.1 - 0.5MBps so it takes several minutes to find the pic im looking for when each one pops in slowly, and if i dont scroll down, it will stop loading altogether. If i copy a video or a group of photos or any other large file and move them to the desktop, it will transfer around the limit of my card, about 20MBps. its just the previews that are unbelievably slow. my iPhone 5s and even my $40 ZTE didn't have this issue with file explorer loading previews slow. Any ideas on this?
EDIT: Tried playing a video on the internal storage, it capped the USB transfer at 38MBps. playing yet another large video from the SD card, same result just caps at my card limit of around 20MBps. which is actually 19MBps if we want to get technical

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