Videos get corrupted if the battery is completely discharged - LG G5 Questions & Answers

Hi,
as the title says, this is what happens:
If I have recorded a video and saved it (so the rcording is done, stopped) and my phone later on runs out of battery and it shut down, the video I recorded previously gets corrupted, I can't open it in the gallery (I have also tried different media players) and I can't read it on my PC (I have tried to copy/paste it connecting the phone or using an SD reader but, once is copied on my PC, VLC can't open it). This happens no matter if the video is saved in the SD or in the phone's memory: from the default media player i get the error "Media file not supported", from other players (inlcuding VLC) i get the error "Is Impossible to open the file". In the phone's gallery instead of the regular thumbnail I get a thumbnail with a triangle and the "!". Not only this, but if I have recorded multiple videos and saved them and then I run out of battery, then all the videos will get corrupted! But if I regularly turn off the phone, then turn it back on and then my phone runs out of battery, those videos won't get corrupted anymore. You can try check if you have this issue too, by doing this:
1) Record a video and save it
2) While the phone is on, remove the battery (I know is something you should not do, but is to simulate a "run out of battery" scenario)
3)Turn on the phone and check the video
Never done a root on my phone, recently done an hardreset and formatted my SD, no weird apps, android 7.0 . I don't know what to do, please help!
Update: it seems there is no way to prevent this behavior (flash memories do not like power interruptions), however you can try to recover the corrupted files using one of the following software (they are not free, but I wasn't able to find a free software actually able to repair the corrupted videos):
1) MP4Fix for your android device
2) Stellar Phoenix Video Repair for Windows/Mac
3) Video Repair for Windows/Mac

Related

[Q] video playback problem

Very weird. sometimes I can playback videos and sometimes they just refuse to start. this includes ones uploaded from my pc and ones i recorded myself( recent and old)
Only have stock video player
Clearing memory doesnt do anything
Last time it happened i restarted the phone twice to fix it. But i don;t want to have to restart the phone every other day randomly
The videos are on the phone hardrive and not the external sd.
I'v rooted with odin. from kf3 to the rooted kf3.
anyone help me?

SGS2 recorder corrupted file (3ga)

Hope this is the right section...
I use the Samsung preinstalled audio recorder on my SGS2. It's a nice app, but when it crash, or when i put in pause a recording, instead of stopping it, and for any reason i connect the galaxy to the pc as mass storage memory, the unfinieshed recording file result in a corrupted .3ga file (to be exact, the file remain in the root of the memory with the following name: ".voice.3ga"). This file can't be played. And as a .3ga, i wasn't able to find a repair tool that works fine with this extension/codec. But i'm sure the audio file is stored in this ".voice.3ga", because it is 26 mb.
Did you ever experienced crashes of Samsung recorder during recording action? How can i recover the corrupted ".voice.3ga" file?
Please help me: it is an important recording!
No one can help???
Google /XDA search might help.
One such XDA post changed file name to .mp3
jje
JJEgan said:
Google /XDA search might help.
One such XDA post changed file name to .mp3
jje
Click to expand...
Click to collapse
I tried google and xda search before opening this 3d: XDA is always my last chanche/resource, when i find nothing out there... I saw the 3d you are refferring to, but was not helpful: it wasn't about a corrupted .3ga file. I also tried changing the extension .3ga to .mp3 just to use mp3 repair tool (for example to delate the header and give a clean to the file), but it didn't work. Only a specific software that repair .3ga file can work (or, at least, a workaround to recover/close correctly the record on the Galaxy S2), but i found nothing until now.
Thanks for the info.
Still in trouble...
Same issue
Hi,
I am having the same problem. I recorded our concert last Saturday on my Samsung Galaxy S3 using the standard recording application, which I have used many times before.
As usual the file has a .3ga extension and it is 100 Mo, which is realistic for about 2 hours of recording.
When I rename it on my computer to .3gp and try to play it with the VLC player, I can see that its length is 1 hour 57 minutes. But VLC does not play it. No error message.
I did the exactly the same procedure last Thursday and last Friday: I can read those previous recordings without any problem. so something went wrong with this last recording and I am trying to repair the file.
I have tried to convert the file to another audio format using a converter online : it did not work. The target file is empty.
I have also tried to repair the file by renaming it as .3gp and using a program called Video Repair with a reference file (the recording of the day before). No success. I get an error message with "movdump.exe".
So right now all my trials to repair this audio file have failed.
Has anyone already experienced this problem... and solved it?
Darius
Dariusjavidan said:
Hi,
I am having the same problem. I recorded our concert last Saturday on my Samsung Galaxy S3 using the standard recording application, which I have used many times before.
As usual the file has a .3ga extension and it is 100 Mo, which is realistic for about 2 hours of recording.
When I rename it on my computer to .3gp and try to play it with the VLC player, I can see that its length is 1 hour 57 minutes. But VLC does not play it. No error message.
I did the exactly the same procedure last Thursday and last Friday: I can read those previous recordings without any problem. so something went wrong with this last recording and I am trying to repair the file.
I have tried to convert the file to another audio format using a converter online : it did not work. The target file is empty.
I have also tried to repair the file by renaming it as .3gp and using a program called Video Repair with a reference file (the recording of the day before). No success. I get an error message with "movdump.exe".
So right now all my trials to repair this audio file have failed.
Has anyone already experienced this problem... and solved it?
Darius
Click to expand...
Click to collapse
I never found a solution for the corrupted files. Now i have SGS3, and seems to suffer of the same problem.
What i can suggest for the future recordings, to avoid this problem, is to ensure that the recording app is not in background, or at least that android "understand" that the recorder app must have priority in ram allocation. Because i think that is the lack of ram in this 2 devices (coupled with poor ram management by android OS) that cause the issue. So what can you do to minimize the issue?
1) if possible take the recorder app active (not in background)
2) if you need to put the appa in background, use the home buttone to go to the recent app, and tap on the recording app. Do this twice, and android will give an higher priority to the recording app, also if it at the end of this procedure you press "Home" and the recording app goes in backgroung. I guess that in such way android understand that when it reallocate ram from unused apps, it hasn't to recall it from recording app.
3) close telephone (better to close all connections) and mute the volume.
4) do not open (too many and too heavy) apps.
Sorry if i can't help more.....

Problem transferring photos + videos

I originally posted this in the Q+A section, but going to try here instead.
My phone specs are in my signature. My laptop is a core i5, 4GB RAM, Win7 x64.
I seem to have a problem transferring photos or videos using the supplied USB cable to or from my laptop. (MTP mode)
Problem 1 - Transferring images from Phone --> PC
When transferring images from phone to laptop, transfer completes "successfully" but many of the images are distorted/corrupt. By this I mean, up to half of the picture is grey, with weird different colour lines across the picture.
This happens with pictures saved to internal storage, and to memory card.
This happens when using Windows Explorer to copy and paste, or using Kies to save photos.
This happens on my laptop, which has Kies installed (as well as Samsung Galaxy S3 Toolkit 3.0 but not running), and also happens on my other computer where no Samsung drivers are installed.
Problem 2 - Transferring images from PC --> Phone
I tried to copy some background pictures from my PC to the phones internal storage (and memory card).
Some of the images copy fine, but many many others, end up corrupt just like the photos taken with the phone when transferring.
[IMPORTANT] - I DID GET AN ERROR MESSAGE ON PC SAYING PICTURES MAY NOT BE VIEWABLE CORRECTLY ON PHONE, AND ALSO, CONNECTION KEPT DROPPING DURING TRANSFER AND I DON'T KNOW WHY
Problem 3 - Transferring 1080 videos
I noticed when watching a video taken with the phone on my laptop, using VLC Player (I have some codec package installed), the video starts to stutter every few seconds and distorts.
Has anybody else had any of these problems???
I can confirm that all pictures and videos taken on the phone, work correctly on the phone, perfectly.
Thanks

[Q] Images and videos not readable from SD

First time here and I'm in sort of despair!
I recently purchased a 32GB (class 10) memory card for my Samsung Galaxy S2. All went fine, the card was recognized, I could write and read from it, both, on the computer and the phone so I set it as the default storage for my camera.
The problems start here.
Last week, after shooting some videos, I wanted to check them at home but realized that the videos and some of the photos are not shown, the videos cannot be played by the phone or dropbox player or VLC on computer, jpg's are corrupted too.
I tried formatting the card, but the problem still persists. I'm pretty stumped right now and don't have any ideas on how to fix this.
Any help appreciated, thanks!
I asked this on android.stackexchange.com but only received one answer so I'd like to make sure

[Q] [CM11] Corrupt videos, can be fix'd?

Hi, the other day went on a vacation and can't record anything because when i stopped the video it said 'Camera has stopped working' and the video was saved to the gallery but corrupted, so the phone wont play it.
Is there a way to fix/repair this files? Because it seems that the file weight a lot, like it contain the video, but it lack of something (i think) and the pc and the phone don't wanna play it.
Does anyone know something? In advance, thanks.
I have the same problem. Help!
Theres no way to "decorruptify" it that I no off.
The only thing I can suggest is copy the file to the computer, give it an extension like .avi and see what vlc can do with it.
Darke5tShad0w said:
Theres no way to "decorruptify" it that I no off.
The only thing I can suggest is copy the file to the computer, give it an extension like .avi and see what vlc can do with it.
Click to expand...
Click to collapse
how do you get these files to your computer. they are clogging up my phone now. I really need to delete them out of the phone and even if it was hopeless I would like to save the files.
Use a file manager to copy them to your sdcard then plug into your computer.

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