Coming from the original Incredible, both when resetting the phone or mounting it as a disk drive on your computer would automatically make the gallery and music apps recheck and delete old files/folders and display the new ones, rather than displaying the triangle with a question mark in it that you would come across when deleting a file via Root Explorer or through other methods. However, this doesn't work on the Inc 4G. Resetting the phone deletes nothing, clearing data and cache for the App does nothing, and mounting and dismounting it via USB only removes links to pictures/videos on the internal SD card (which shouldn't be the only place available for saving everything in the majority of apps, nor should it be called 'sdcard' and the real SD card called 'sdcard2', but we'll address that later.)
Barring going through all folders and picking and choosing which triangle-question mark links to delete in the app itself, is there a way to prevent or rectify this annoyance?
IceDragon59 said:
Coming from the original Incredible, both when resetting the phone or mounting it as a disk drive on your computer would automatically make the gallery and music apps recheck and delete old files/folders and display the new ones, rather than displaying the triangle with a question mark in it that you would come across when deleting a file via Root Explorer or through other methods. However, this doesn't work on the Inc 4G. Resetting the phone deletes nothing, clearing data and cache for the App does nothing, and mounting and dismounting it via USB only removes links to pictures/videos on the internal SD card (which shouldn't be the only place available for saving everything in the majority of apps, nor should it be called 'sdcard' and the real SD card called 'sdcard2', but we'll address that later.)
Barring going through all folders and picking and choosing which triangle-question mark links to delete in the app itself, is there a way to prevent or rectify this annoyance?
Click to expand...
Click to collapse
ive come across this.
open the gallery app, then i are able to delete those from within the gallery app, just delete all the ! ones.
worked for me.
andybones said:
ive come across this.
open the gallery app, then i are able to delete those from within the gallery app, just delete all the ! ones.
worked for me.
Click to expand...
Click to collapse
I appreciate the thought. Yeah, I know that works, I was wondering if there was any way besides doing it manually.
IceDragon59 said:
Barring going through all folders and picking and choosing which triangle-question mark links to delete in the app itself, is there a way to prevent or rectify this annoyance?
Click to expand...
Click to collapse
-- sorry bro totally skipped over this part.
Related
So I have been having duplicate song issues. It seemed to happen when I moved around my files. My music player list will show like 2 or 3 albums, but only one will play. The other one or two entire albums will give an error saying 'This file does not exist.' I see that 'Media scanner running' info on the status bar but it never fixes this issue. Anyone else have this problem or a fix?
If it matters this has happened both on internal and external memory.
Thanks.
Nope, never had this problem. Try to remove all music files and see if the player shows anything. If not, then add the ones that were showing duplicates and see if it happens again.
I am having the same issue but i normally use double twist
Delete your cache in Settings, Applications, Manage Applications, Music.
Also, delete the /sdcard/albumthumbs folder.
Reboot and it should rebuild your song list.
I had tried deleting cache before but didn't see it. I didn't realize there were multiple sorting options on this phone, whoops. The 'delete cache' was dark and would not let me click it, but I tried deleting data and the albumthumbs but it still didn't work. I am just going to try erasing it all and re-adding the music and not moving it around again... Thanks for the help though!
Did you find your fix? I had to leave everything out of a folder on the sdcard to stop this annoyance.
I hope this helps
If you are rooted I would recomend purchasing the full version of the app "SD Maid" from the market.
I had an issue from doubletwist that was resulting in duplicate music files.
I'm pretty sure that the reason it happens is; when we are syncing music (possibly alot at once) most programs recognize the 16g internal storage as possibly a indipendent device. This could be because of the potential to swap out your sd card to share music but on second though probably not.
its probably just a random error.
If you are unrooted or otherwise unable to use sd maid (id recomend rooting and flashing a custom rom but if thats not what you want to do then get the free astro file manager from the market and you should see in your home directory a file called music or it could within another file titled media. Regardless where you want it to be is on your external sd card.
you can delete the directory titled music but first check the file titled external media.
You should see all of your music there as well.
I have played with the settings on doubletwist as well as spotify and this is the best solution.
(If you use sd maid then go into duplicates and very very very patiently select all of the boxes it lets you and then just hit the delete duplicates up top)
Thanks in advance to anyone that can offer help with this. I've had my Atrix since launch and there's been about 4 times now (all seemingly after i've hooked the phone to computer with either phone portal, windows sync, or mass storage) where the assigned ringtones for contacts and even my regular ringtone has been changed or reassigned to some random song from my library. I don't know if there's something to hooking it up and it messes with the memory that juggles the ringtones/songs or what. Does anyone else have this problem and if so, has it been addressed/fixed? Thanks in advance for any help offered.
I have the exact same issue and have been posting about it on the Motorola forum as well. Over there the Motorola folks ask you questions and try to get a fix out to everyone, so please check it out if you haven't already.
My issue has happened a lot morethan yours it seems, however, I use extra batteries, so the phone reboots more often.
This is what I posted over there a little while ago:
Internal phone storage keeps disappearing
The "Disappearing ringtones" discussion was closed and merged with this one, but my issue is not the same as the internal memory being wiped.
My files are still on the card and internal memory, but the contacts, alarms, messaging, calendar, etc apps can't remember the tones I set.
I have copied the files to the following locations with the same issue recurring:
/media/audio/(alarms, notifications and ringtones)
/system/media/audio/(alarms, notifications and ringtones)
/sdcard/media/audio/(alarms, notifications and ringtones)
/sdcard/(alarms, notifications and ringtones)
/sdcard-ext/(alarms, notifications and ringtones)
/sdcard-ext/media/audio/(alarms, notifications and ringtones)
Even after moving them with RootExporer to the "non-mountable" storage (/system) they are still reassigning and setting to "unknown".
Possibly related issue. The playlists I create with MixZing, winAmp, and astro are empty are the phone reboots.
Occasionally I get the "no files" error when I check the mounted card in file manager, but if I manualy unmount and remount the card, they are still there.
I keep missing calls, texts and having my alarms "silent". This is getting frustrating. I bought the Atrix on launch day so I need to exchange NOW if that is what is needed.
Other than the above and the losing data connection issue, I LOVE THIS PHONE
Yeah, i've placed my ringtones (all .m4a format) on both the internal/external memory slots and for some reason, when it gets hooked up i'm in the same boat you are...very frustrating i've missed calls and messages as well. surprising that no one from Moto has a resolution for it...
I've run into the same problem, and was planning on moving 'em into the /system/media folder...but it sounds like that won't fix it. Drats.
I've had this issue as well. The random song problem seems to only affect contacts I have set up with a custom tone. No telling what song/sound will play for which contact. Otherwise it has simply changed my default ringtone to a particular mp3 that then becomes the default tone. Really weird.
I do still have the issue with the files in the /system folder, but much less. So I would try them there to lessen the problem. Westill need a complete fix though.
This issue is still a problem. There are even some apps that can't see the files on the internal card or external card. Even after the OTA update this problem is driving me crazy.
I think you dont hear about this issue more because some people dont connect there phone to the computer or remove the battery often. It seems to be a problem with reading the info off the card when it is remounted. On my captivate when I remounted the card it would always scan the card. This phone doesn't.
Any ideas.
Yeah I had this problem too. Was the only thing, and I mean the only thing I didn't like about this phone. I found the only way to fix it is to root the phone and move your personal ringtones to the '/system/media/audio/ringtones' folder using Root Explorer (you can buy it oin the market. Great app BTW). This solved all my problems. I know it's not "right" but it works great. Now I have zero problems with this phone.
-joe-
Permissions read only
Raindance said:
Yeah I had this problem too. Was the only thing, and I mean the only thing I didn't like about this phone. I found the only way to fix it is to root the phone and move your personal ringtones to the '/system/media/audio/ringtones' folder using Root Explorer (you can buy it oin the market. Great app BTW). This solved all my problems. I know it's not "right" but it works great. Now I have zero problems with this phone.
-joe-
Click to expand...
Click to collapse
I rooted, and purchased Root Explorer, but I can not seem to move anything to the Systems folder as it is a read only folder?... What am I doing wrong?
Thanks
t2ohio said:
I rooted, and purchased Root Explorer, but I can not seem to move anything to the Systems folder as it is a read only folder?... What am I doing wrong?
Thanks
Click to expand...
Click to collapse
In Root Explorer, at the top, hit the R/W button.
Ive mounted to the computer often, resboot every day, pull battery every now and then.. I dont have this problem. Ever try Ringdroid?
Sooooo... I just discovered that this stoooopid-ass phone of mine is storing downloaded photos to the phone's internal storage instead of the SD card. Is there anyway to fix this? I don't even think it's possible to move those photos from the phone to the SD card since my laptop can't even find the phone's internal photo storage folder. Seriously? WTF?!?!
carlos64030 said:
Sooooo... I just discovered that this stoooopid-ass phone of mine is storing downloaded photos to the phone's internal storage instead of the SD card. Is there anyway to fix this? I don't even think it's possible to move those photos from the phone to the SD card since my laptop can't even find the phone's internal photo storage folder. Seriously? WTF?!?!
Click to expand...
Click to collapse
Please read the stickies and search before starting pointless threads. All of your issues are because you don't know what you're doing, and not the fault of the phone.
Here's the first one, answered in a thread conveniently titled "F.A.Q.s - Massive Question Round Up Thread".
Racer Of All said:
Q: Why are my pictures saved to the internal phone storage and how can I force it to save to the SD card?
A: When you first launched your camera app (assuming you had an SD card in) it should have asked you if you wanted to save to the SD card. Either way, the problem is easily fixed within the camera settings or by going to Settings> Storage> App storage locations and choosing Storage card for each option.
Click to expand...
Click to collapse
When you connect your phone to your computer, if you select media sync instead of hard drive, it will give you access to both internal and external sdcard from your computer.
fachadick said:
Please read the stickies and search before starting pointless threads. All of your issues are because you don't know what you're doing, and not the fault of the phone.
Here's the first one, answered in a thread conveniently titled "F.A.Q.s - Massive Question Round Up Thread".
Click to expand...
Click to collapse
Thanks, Einstein, but apparently YOU'RE the one that can't read. My issue has NOTHING to do with pictures that's been taken with the camera. Read my post again and then come back with another smart-ass and useless post. Thanks.
cruise350 said:
When you connect your phone to your computer, if you select media sync instead of hard drive, it will give you access to both internal and external sdcard from your computer.
Click to expand...
Click to collapse
Thanks... that takes care of that problem. I never even thought about using that 'Media Sync' option to find files. I still can't find a way to force downloading photos to the SD card though.
carlos64030 said:
Thanks, Einstein, but apparently YOU'RE the one that can't read. My issue has NOTHING to do with pictures that's been taken with the camera. Read my post again and then come back with another smart-ass and useless post. Thanks.
Click to expand...
Click to collapse
Hahaha, totally missed the word downloaded. Gotta stop visiting the site after a drink. My bad bro, sorry about that. The media Sync thing though you could have searched for.
fachadick said:
Hahaha, totally missed the word downloaded. Gotta stop visiting the site after a drink. My bad bro, sorry about that. The media Sync thing though you could have searched for.
Click to expand...
Click to collapse
No biggie. I really wasn't too concerned with the 'Media Sync' thingy since I ended up deleting the downloaded photos from the phone's internal memory. That wasn't that big of a deal, however... I have bigger fish to fry with my original issue.
carlos64030 said:
No biggie. I really wasn't too concerned with the 'Media Sync' thingy since I ended up deleting the downloaded photos from the phone's internal memory. That wasn't that big of a deal, however... I have bigger fish to fry with my original issue.
Click to expand...
Click to collapse
thanks for being cool - so where are you downloading the photos from? if you're downloading with the stock browser, you can go to settings, advanced, download storage, and change phone storage to storage card. Is that what you meant?
fachadick said:
thanks for being cool - so where are you downloading the photos from? if you're downloading with the stock browser, you can go to settings, advanced, download storage, and change phone storage to storage card. Is that what you meant?
Click to expand...
Click to collapse
Yes, that's what I'm talking about. I use the Dolphin HD browser and SOMETIMES Google Chrome (which still has a lot of bugs). I have all of the settings set in the Dolphin HD browser to download photos to the SD card, but they still go to the phone's internal storage. If I remember correctly, Google Chrome doesn't even offer that option. It really doesn't offer it's users that many adjustments at all, actually.
carlos64030 said:
Yes, that's what I'm talking about. I use the Dolphin HD browser and SOMETIMES Google Chrome (which still has a lot of bugs). I have all of the settings set in the Dolphin HD browser to download photos to the SD card, but they still go to the phone's internal storage. If I remember correctly, Google Chrome doesn't even offer that option. It really doesn't offer it's users that many adjustments at all, actually.
Click to expand...
Click to collapse
don't know about chrome, but I use dolphin hd also, and I was able to change the download directory to the sdcard by going to settings, privacy and personal data, download directory, and changing that entry to /mnt/sdcard/ext_sd/download. Is that how yours is set up? I just tested it and its working correctly on my end.
fachadick said:
don't know about chrome, but I use dolphin hd also, and I was able to change the download directory to the sdcard by going to settings, privacy and personal data, download directory, and changing that entry to /mnt/sdcard/ext_sd/download. Is that how yours is set up? I just tested it and its working correctly on my end.
Click to expand...
Click to collapse
Yeah, that's how mine's read. I don't see any other settings in the browser OR on the phone to change the directory path. I don't have this problem on any of my other phones. All the downloaded photos goes straight to the SD card. Oh well...
I have a Samsung Galaxy S5 with update 6.0.1 with the latest security patch level applied 11/1/16. Recently my microSD card status will go between two indicators in the notification bar: 1) SD card - For transferring photos and media, or 2) SD card was removed, please insert a new one. In both cases the same micro SD card remains in the phone. When I receive the message that the card has been removed, I can click on Storage in the Settings menu and see that only internal storage appears. At some point the SD card will reappear with the message from #1. I can restart my phone, I can turn it off and back on again, etc. but none of those things seem to alter the phone status of identifying that an SD card exists in the phone. It's quite annoying especially when I want to take photos or am transferring data from internal storage to the SD card when it suddenly becomes "removed". However, again, the change from being considered installed/mounted or missing/removed will happen at any time whether I'm using my phone or not. I've started to wonder whether I picked up a virus by visiting a site while reading news through the Google Play Newstand., which I've been doing a lot lately,.. but I've installed/uninstalled at least 5 different anti-virus/malware software and nothing is identifying a problem on my phone. AVG, McAfee, Bitdefender, Kaspersky, Malwarebytes Anti-Malware.
The only other oddity I have noticed about the same time is that I have Verizon Protection and Support which suddenly acted like I had never used it before and made me agree to the terms of use again - once I say ok to the terms, it returns that it cannot access data and try again later. Nothing I have done related to that software has worked and Verizon's only suggestion is to factory reset in which some users indicated that did not resolve the problem.
Has anyone else experienced either of these issues and found resolutions? Thank you in advance for any assistance you can provide.
sparky99kms said:
I have a Samsung Galaxy S5 with update 6.0.1 with the latest security patch level applied 11/1/16. Recently my microSD card status will go between two indicators in the notification bar: 1) SD card - For transferring photos and media, or 2) SD card was removed, please insert a new one. In both cases the same micro SD card remains in the phone. When I receive the message that the card has been removed, I can click on Storage in the Settings menu and see that only internal storage appears. At some point the SD card will reappear with the message from #1. I can restart my phone, I can turn it off and back on again, etc. but none of those things seem to alter the phone status of identifying that an SD card exists in the phone. It's quite annoying especially when I want to take photos or am transferring data from internal storage to the SD card when it suddenly becomes "removed". However, again, the change from being considered installed/mounted or missing/removed will happen at any time whether I'm using my phone or not. I've started to wonder whether I picked up a virus by visiting a site while reading news through the Google Play Newstand., which I've been doing a lot lately,.. but I've installed/uninstalled at least 5 different anti-virus/malware software and nothing is identifying a problem on my phone. AVG, McAfee, Bitdefender, Kaspersky, Malwarebytes Anti-Malware.
The only other oddity I have noticed about the same time is that I have Verizon Protection and Support which suddenly acted like I had never used it before and made me agree to the terms of use again - once I say ok to the terms, it returns that it cannot access data and try again later. Nothing I have done related to that software has worked and Verizon's only suggestion is to factory reset in which some users indicated that did not resolve the problem.
Has anyone else experienced either of these issues and found resolutions? Thank you in advance for any assistance you can provide.
Click to expand...
Click to collapse
Try Using your device without SD card for some time and then put that chip again. If the situation persist try wiping Cache of Your phone.
There is probably to many webdavs using all your cu. Obtrusive. To root or not to root. Providers say that root is what causes issues of vulnerability. You get these problems ether way but you can only fix with root.
What ever the problem is formatting your car should straighten it out. If you don't want to arrange your files a quick fix for webdav is to use root explorer. Search for "nomedia"and delete them all. Hopefully only apps you want have a good enough grip to put them back.
Sent from my SM-N910P using Tapatalk
abhinavp649 said:
Try Using your device without SD card for some time and then put that chip again. If the situation persist try wiping Cache of Your phone.
Click to expand...
Click to collapse
Thank you. I don't know how long you mean for "some time" but I did for about 30 minutes. I did use McAfee to clear app cache to free up space but I just checked and my current message is "SD card removed. Insert a new one" so apparently that didn't do it. I' did not allow it to clear thumbnails though.
planb234 said:
There is probably to many webdavs using all your cu. Obtrusive. To root or not to root. Providers say that root is what causes issues of vulnerability. You get these problems ether way but you can only fix with root.
What ever the problem is formatting your car should straighten it out. If you don't want to arrange your files a quick fix for webdav is to use root explorer. Search for "nomedia"and delete them all. Hopefully only apps you want have a good enough grip to put them back.
Sent from my SM-N910P using Tapatalk
Click to expand...
Click to collapse
Well, until now I considered myself fairly tech savvy... but I am not sure what webdavs are or what it means to root or not. Is root explorer software? And then, the next question is where would I search for "nomedia"? If you'd rather I do more research on these myself I can do that, no worries... but if they are easy enough to explain that would be great. Thanks so much!
sparky99kms said:
Thank you. I don't know how long you mean for "some time" but I did for about 30 minutes. I did use McAfee to clear app cache to free up space but I just checked and my current message is "SD card removed. Insert a new one" so apparently that didn't do it. I' did not allow it to clear thumbnails though.
Click to expand...
Click to collapse
Some time means at least a day.
And wiping Cache here I meant Clear the Entire Phone's Cache through Recovery
Good browsers have a search bar in them. A web dav is a network connection to a folder. If it is causing your card not to work now than likely it was put there by a demon and you want it gone. If you don't know what root is then you are a long ways out from putting up a fight. The only thing I could really advise you to do is do a factory reset that includes formatting the card. If you do ever decide to root be very careful the method.
Sent from my SM-N910P using Tapatalk
I am in urgent need of help. I have a non-rooted Mate 20 Pro with a nano memory card. Today I noticed all my photos and videos are gone from the memory card.
All the folders are still there just empty, all my files and music is still there just my photos and videos are not.
I tried connecting it to a computer and the same thing. Empty folders,
I'm not sure what happened as they were all there earlier. I didn't use my phone or do anything out of the ordinary for this to happen.
Im on EMUI 10 currently. I took the memory card out and downgraded back to 9.1 to see if the software was the issue but same thing.
I also tried opening the files in different apps to see if they would show up but nothing.
My memory card still shows the same amount of memory being used as it did before.
I also tried to unhide folders, look into the safe but nothing!
At this point I am quite upset
Any help would be greatly appreciated!
Nefelibatax said:
I am in urgent need of help. I have a non-rooted Mate 20 Pro with a nano memory card. Today I noticed all my photos and videos are gone from the memory card.
All the folders are still there just empty, all my files and music is still there just my photos and videos are not.
I tried connecting it to a computer and the same thing. Empty folders,
I'm not sure what happened as they were all there earlier. I didn't use my phone or do anything out of the ordinary for this to happen.
Im on EMUI 10 currently. I took the memory card out and downgraded back to 9.1 to see if the software was the issue but same thing.
I also tried opening the files in different apps to see if they would show up but nothing.
My memory card still shows the same amount of memory being used as it did before.
I also tried to unhide folders, look into the safe but nothing!
At this point I am quite upset
Any help would be greatly appreciated!
Click to expand...
Click to collapse
It is probably the most obvious assume you have rebooted?
Have you mistakenly ejected the card? If not try ejecting from settings and reinsert.
Are you using stock gallery viewer? Does it need update?
These are the most common/obvious actions, don't have anything else to add if tried and didn't work.
zolaisugly said:
It is probably the most obvious assume you have rebooted?
Have you mistakenly ejected the card? If not try ejecting from settings and reinsert.
Are you using stock gallery viewer? Does it need update?
These are the most common/obvious actions, don't have anything else to add if tried and didn't work.
Click to expand...
Click to collapse
Yes, I have rebooted. I even unmounted it and reset the phone then put it back in and nothing.
I am using stock gallery, I believe it's already updated.
Weirdly all my files and music are still there along with the folders. Just my pictures and videos are gone. I looked to see if they were hidden but they're not. They won't show on the computer either.
I'm not sure what could have possibly happened. They were there in the morning and then they disappeared. I didn't take the card out or anything.
Are there apps that could somehow erase all your photos and videos if you install them. I can't think of anything else it could have been. I've never had any problems until now.
The newest thing I have done is update do EMUI 10 but even after the update everything was still there until the other day when they just disappeared on me.
Do you use Google Photos App? If Yes, see if you can find the missing photos and video with in Google Photos. Google Photos once uploaded will remove the local storage.
sajokj said:
Do you use Google Photos App? If Yes, see if you can find the missing photos and video with in Google Photos. Google Photos once uploaded will remove the local storage.
Click to expand...
Click to collapse
I checked. They weren't synched. I'm guessing there's nothing I can do. It's just weird altogether.
Connect to PC and check the Memory card folder to see whether contents are there or not?
iAbhishekh said:
Connect to PC and check the Memory card folder to see whether contents are there or not?
Click to expand...
Click to collapse
I tried. Nothing. There are some .hidden or .outside files in some of the folders. I tried to set it to show hidden files just in case but it still didn't pop up.
I'm going to try getting a nano card reader to see if maybe the phone is somehow doing something to the card. In the meantime I'm no longer using so no more damage gets done just in case.
Try sd card recovery, either on phone or on pc.
zolaisugly said:
Try sd card recovery, either on phone or on pc.
Click to expand...
Click to collapse
Yes, that's my next step once my nm card reader comes in.
Also thank you to everyone who tried to help out, I really appreciate it!