[Q] Help: S3 broken? - Galaxy S III Q&A, Help & Troubleshooting

Hi all, I bought my S3 last june in Italy. No problems at all ... until today.
This morning I left it on the table and after 5 minutes I saw it was turned on asking for the PIN code. I typed it, but after 5 minutes again I found it ... I supposed turned off. But then I couldn't tourn it on anymore. I tried to reset it keeping pressed the on/off button but nothing. I removed the battery and inserted it again after a minute but nothing. I keeped the battery out the phone for an hour, then inserted it again and the phone turned on.
All seemed ok, but then after 1 hour I found the phone stuck again: black screen, it seemed turned off but no button worked: reset, on/off ... Again: 30 minutes without battery then I could turn it on.
I'm not sure, but I suppose it hangs when going in stand-by. I tried to keep it on and it didn't hang for 1 hour. Then I backed up all my apps and data, tried to recover to factory default buuut ... it turned off but never tourned on, same problem as before ...
I suppose this should be important: I never rooted or modified the phone, it still i as I bought it.
UPDATE: it seems it can't reboot. If I try to rebbot while in AndroidOS the phone shut down but never turn on again (as described above) and then again take off the battery, wait minutes and so on. But even in recovery, where I tried to wipe cache e data/factory reset, if I choose reboot system, as before the phone shut down and ... same procedure again. I don't think it could be a software issue ...
Something about battery? But how could I check it out?
Any idea? Thank you all in advance.

darkmage1975 said:
Hi all, I bought my S3 last june in Italy. No problems at all ... until today.
This morning I left it on the table and after 5 minutes I saw it was turned on asking for the PIN code. I typed it, but after 5 minutes again I found it ... I supposed turned off. But then I couldn't tourn it on anymore. I tried to reset it keeping pressed the on/off button but nothing. I removed the battery and inserted it again after a minute but nothing. I keeped the battery out the phone for an hour, then inserted it again and the phone turned on.
All seemed ok, but then after 1 hour I found the phone stuck again: black screen, it seemed turned off but no button worked: reset, on/off ... Again: 30 minutes without battery then I could turn it on.
I'm not sure, but I suppose it hangs when going in stand-by. I tried to keep it on and it didn't hang for 1 hour. Then I backed up all my apps and data, tried to recover to factory default buuut ... it turned off but never tourned on, same problem as before ...
I suppose this should be important: I never rooted or modified the phone, it still i as I bought it.
UPDATE: it seems it can't reboot. If I try to rebbot while in AndroidOS the phone shut down but never turn on again (as described above) and then again take off the battery, wait minutes and so on. But even in recovery, where I tried to wipe cache e data/factory reset, if I choose reboot system, as before the phone shut down and ... same procedure again. I don't think it could be a software issue ...
Something about battery? But how could I check it out?
Any idea? Thank you all in advance.
Click to expand...
Click to collapse
Replace battery no other way .
jje

darkmage1975 said:
Hi all, I bought my S3 last june in Italy. No problems at all ... until today.
This morning I left it on the table and after 5 minutes I saw it was turned on asking for the PIN code. I typed it, but after 5 minutes again I found it ... I supposed turned off. But then I couldn't tourn it on anymore. I tried to reset it keeping pressed the on/off button but nothing. I removed the battery and inserted it again after a minute but nothing. I keeped the battery out the phone for an hour, then inserted it again and the phone turned on.
All seemed ok, but then after 1 hour I found the phone stuck again: black screen, it seemed turned off but no button worked: reset, on/off ... Again: 30 minutes without battery then I could turn it on.
I'm not sure, but I suppose it hangs when going in stand-by. I tried to keep it on and it didn't hang for 1 hour. Then I backed up all my apps and data, tried to recover to factory default buuut ... it turned off but never tourned on, same problem as before ...
I suppose this should be important: I never rooted or modified the phone, it still i as I bought it.
UPDATE: it seems it can't reboot. If I try to rebbot while in AndroidOS the phone shut down but never turn on again (as described above) and then again take off the battery, wait minutes and so on. But even in recovery, where I tried to wipe cache e data/factory reset, if I choose reboot system, as before the phone shut down and ... same procedure again. I don't think it could be a software issue ...
Something about battery? But how could I check it out?
Any idea? Thank you all in advance.
Click to expand...
Click to collapse
I had thus exact same problem on my T-Mobile Galaxy S II. Something with the ROM and kernel that I flashed were clashing so I flashed another ROM. Try going into recovery mode if you can. I don't have an internationalS III but if you have flashed a recovery, then hold the volume buttons before you turn it on and continue to hold them until you get into recovery mode.
Sent from my SGH-T989 using xda app-developers app

darkmage1975 said:
Hi all, I bought my S3 last june in Italy. No problems at all ... until today.
This morning I left it on the table and after 5 minutes I saw it was turned on asking for the PIN code. I typed it, but after 5 minutes again I found it ... I supposed turned off. But then I couldn't tourn it on anymore. I tried to reset it keeping pressed the on/off button but nothing. I removed the battery and inserted it again after a minute but nothing. I keeped the battery out the phone for an hour, then inserted it again and the phone turned on.
All seemed ok, but then after 1 hour I found the phone stuck again: black screen, it seemed turned off but no button worked: reset, on/off ... Again: 30 minutes without battery then I could turn it on.
I'm not sure, but I suppose it hangs when going in stand-by. I tried to keep it on and it didn't hang for 1 hour. Then I backed up all my apps and data, tried to recover to factory default buuut ... it turned off but never tourned on, same problem as before ...
I suppose this should be important: I never rooted or modified the phone, it still i as I bought it.
UPDATE: it seems it can't reboot. If I try to rebbot while in AndroidOS the phone shut down but never turn on again (as described above) and then again take off the battery, wait minutes and so on. But even in recovery, where I tried to wipe cache e data/factory reset, if I choose reboot system, as before the phone shut down and ... same procedure again. I don't think it could be a software issue ...
Something about battery? But how could I check it out?
Any idea? Thank you all in advance.
Click to expand...
Click to collapse
Dont know didn't find any info in your text about battery charge or plugging in power socket and try after 10 mins to boot the phone.

First of all than you.
A little update: it is definitely not a battery problem since I tried another battery but the problem was there again.
Moreover, I never changed the firmware or the modem and I never rooted it since I can't try another ROM, even if I would, it is not in the "state" to be rooted.
Soooo ... mother board?

Related

SGS 2 suddenly won't boot up

Hi everyone
My SGS 2 won't start anymore
I charged my phone, then went somewhere, used the phone, put it back in my pocket and the next time i looked at it it was shut down and i couldn't turn it on anymore, nothing happens at all.
theres no problem with the battery (it works on another SGS 2)
I rooted my phone and put lightning rom 1.2 on it. i had no problem rooting the phone and its the first rom since stockrom.
What should I do?
So you mean your phone won't boot anymore? There is no Samsung logo or anything?
Sent from my GT-I9100 using XDA App
no logo, no vibration, just black
tried normal startup as well as "vol down, home, power"
Recovery vol up + home + pwr release at splash screen .
You can either try the usb recovery jig though this poster says it does not work but in my view worth a try.
http://forum.xda-developers.com/showthread.php?t=1206967
Or take your chance and return the phone under warranty .
jje
Did you try removing battery, replacing and then turning on. I had the same issue yesterday and this worked for me.
Sent from my GT-I9100 using XDA Premium App
Samsung GS2 - System Crashed black screen
+1 Here. I got the same thing
I’m really newbie, first time play on Android phone and got crash
However, below are what I did in chronological order
1) I did and success
http://www.inspiredgeek.com/2011/04...ng-odin-and-superoneclick-step-by-step-guide/
2) Did & Success
http://forum.xda-developers.com/showthread.php?t=1154252
3) Did & fail
http://forum.xda-developers.com/showthread.php?t=892297
4) Outcome
It restarted, and keep restarting at Samsung start-up flash screen repeatly, can not load into mobile home screen.
I bought to Malaysia Samsung Service Center. They mention can try to flash my phone but not guaranteed. Worst still, Result:- black out, can’t start the phone even pressing power button.
Thanks, appreciate that
ps: I bought from Bangkok, is Malaysia version different? Btw, I did try to do the hard reset but same. (Vol Up + Home + Power button, then Wipe Data/ Factory Reset)
I screen capture baseband version is DXKF1, Build number is Gingerbread.DXKF4
Thanks alot man. Truly appreciate if any alternative solution or suggestion?
Having the exact same problem,
Charged phone
Listened to some music for 30 minutes
put the phone away on the table
Two hours later I noticed the phone had shut down.
Trying to boot it nothing.
Nothing when put in wall socket charger.
Nothing when connected to USB.
Vol Up + Home + Power button does nothing.
running Lightning rom 1.2 or 1.3
Phone is 2.5months old.
You may have your last try - USB jig
Same problem here, shut down the phone to put a new microsd and when i try to start it only a black screen, no samsung logo, no vibrate, no nothing....
I try to remove sim and microsd and no result, changed battery, no result, battery works in another SGS2....
Any solution?
EDIT: WORKS AGIAN!!!! i leave it alone without battery around 30 mins then put battery and working again...
my phone won't turn on. I set it down around 26% battery and went to check it about 30 min later. BLACK. plugged it in. battery break still nothing... no vibrate no lights nothing!
im leaving battery out for the night and will try it back in in the morning but im doubtful! my life sucks.
tylerlaczko said:
my phone won't turn on. I set it down around 26% battery and went to check it about 30 min later. BLACK. plugged it in. battery break still nothing... no vibrate no lights nothing!
im leaving battery out for the night and will try it back in in the morning but im doubtful! my life sucks.
Click to expand...
Click to collapse
Tried many things and not working. Sending it in for warranty. At least they wont know its hacked until they fix it. Maybe they wont charge me...
tylerlaczko said:
Tried many things and not working. Sending it in for warranty. At least they wont know its hacked until they fix it. Maybe they wont charge me...
Click to expand...
Click to collapse
So what happened? Did they work out that it was hacked and were you charged?

[Q] Atrix 4g Will not turn on, Please help!

I have had this Atrix 4g for about a year now and it has worked fine. I did a factory reset on the phone because I was giving it to my girlfriend. After the reset the phone would start up in fastboot (without me turning it on). While it was on i installed all the apps set up her motoblur account but once i needed to reboot the phone it would be another factory reset. Everything would be erased and it would fastboot again. I tried to turn fastboot off but I wasn't able to. I rebooted it a couple of times trying to fix it. Even tried another factory reset but using the bootloader (holding the vol - + PWR) and resetting from there. I looked for many solutions online but to no avail. Now the phone won't even turn on. When i plug it in to a charger the LED turns on (green) but it is completely unresponsive. I was running the latest software that was available for the phone (gingerbread 2.3.4 i think). I left it on charge for a day, and it wont work either. Right now I have it plugged into my USB and the green LED is on but it is completely un responsive. Any help or advice to what is going on?
Any help is much appreciated
Thanks
MacMarkus said:
I have had this Atrix 4g for about a year now and it has worked fine. I did a factory reset on the phone because I was giving it to my girlfriend. After the reset the phone would start up in fastboot (without me turning it on). While it was on i installed all the apps set up her motoblur account but once i needed to reboot the phone it would be another factory reset. Everything would be erased and it would fastboot again. I tried to turn fastboot off but I wasn't able to. I rebooted it a couple of times trying to fix it. Even tried another factory reset but using the bootloader (holding the vol - + PWR) and resetting from there. I looked for many solutions online but to no avail. Now the phone won't even turn on. When i plug it in to a charger the LED turns on (green) but it is completely unresponsive. I was running the latest software that was available for the phone (gingerbread 2.3.4 i think). I left it on charge for a day, and it wont work either. Right now I have it plugged into my USB and the green LED is on but it is completely un responsive. Any help or advice to what is going on?
Any help is much appreciated
Thanks
Click to expand...
Click to collapse
I read in some forum that the problem is the sleep of death. Sometimes i have that problem and the only solution is to make a combo of pulling out the battery and connect/disconnect the charge, suddenly it boots.
Some people said that the problem is that the atrix doesn't read well the level of the battery, but it's still surely unknown
joelorona said:
I read in some forum that the problem is the sleep of death. Sometimes i have that problem and the only solution is to make a combo of pulling out the battery and connect/disconnect the charge, suddenly it boots.
Some people said that the problem is that the atrix doesn't read well the level of the battery, but it's still surely unknown
Click to expand...
Click to collapse
I have heard about that, and I have tried that MANY times, at least 50+. Would it be worth it to buy a new battery perhaps or is it a problem with the phone itself?
MacMarkus said:
I have heard about that, and I have tried that MANY times, at least 50+. Would it be worth it to buy a new battery perhaps or is it a problem with the phone itself?
Click to expand...
Click to collapse
I can't say that maybe the battery is the problem because i don't k ow the conditions of it, but you can try to charge it with an external wall charger and see what happens.
In my case i was sure that my battery was full because i charged it before the combo.
Anoter thing i noticed while the process was that sometimes my phone doesnt boot if it has the back cover on, i had to remove sometimes to turn it on, maybe there is a piece of hardware failing in ny device

i9205 probably bricked, don't want to turn on/charge.

Hi! When i woke up, i saw a blinking snapchat notification so I wanted to wake my screen up and check it. But when i pressed power button/home button - nothing happened. I've tried for about a minute an still nothing, so i pulled out my battery, pulled it again, pressed power button and my phone booted into the "samsung galaxy mega i9205L logo. After 5 minutes i tried to turn it off by the button, but it didn't work so i pulled the battery out again. Now it doesnt turn on completely Phone is not rooted. Any solutions?
P.S. If its possible i want to keep my photos and videos. They are really important to me.
EDIT: I was charging the phone whole night.
Almost the same happened here. Yesterday evening I connected my i9205 to the (official Samsung) charger and I went to sleep. This morning the alarm on my i9205 didn't go off. When I checked the Phone I saw a grey batterysymbol with a white circle in it. I switched off the Phone and switched it on again. I saw a message that the memory was corrupted and the Phone needed a factory reset. I tried this several times but the Phone didn't work anymore. Now I have a blanc screen when I start it up and that's it. Only the backlights stay on. Any help would be welcome!

LG Zero unable to factory reset

Just this morning, I woke up and saw that my LG Zero H650E was rebooting. This had happened before and I fixed it on multiple occassions by waiting till the battery ran out, and then charged it before turning the phone on. This booted my phone normally. I thought this most recent happening this morning was another one of these occassions. Therefore, I just left it on my desk to drain. About 3 hours later, it had turned off after draining so I went ahead and charged it to about 15% and then held down the power button for around 3 seconds and it booted. But after 10 minutes it still had not finished booting and I found it most unusual so I tried to boot it into factory data reset mode(I am using stock ROM), and attempted to hard reset it because I could not seem to do anything else, like download mode(power+volume up, then plug into computer) or letting it drain to 0% again and boot. When I booted it into factory reset mode, I selected "Yes", then "Yes" again. It showed the LG logo screen, with the words "Powered by Android" at the bottom and then the green Android with a blue shape in front and a gear behind appeared. After 1 second it disappeared and went back to the aforementioned LG logo screen and proceeds to do absolutely nothing. No matter how many times I have tried to factory reset it, this has always happened. I would really appreciate some help.
Thanks

Phone keeps hanging and then boot looping

So, about 10 days ago I woke up to find my phone wouldn't turn on but felt warm to the touch. At first I didn't know what to do, so after googling for a bit I found out you could force it turn off (power button + volume up) so I did it. Then when attempting to turn it back on, it just got stuck on the Sony logo and when plugging it to the charger the LED would be red when attempting to reboot again.
Several days after googling what might have happened and no luck whatsoever, I decided to take it to a repair shop where it sat for 4 days and they said it just wouldn't turn back on. After retrieving it, and not knowing I could just use a single command (fastboot erase userdata) to factory reset it, I went ahead and unlocked the bootloader to force a factory reset, after which I managed to turn it back on. However, next morning after downloading all my apps and just unplugging it from the wall and going to the bathroom it just wouldn't turn on again, so I had to factory reset it again using fastboot (that's when I found out about that command, and also realized I lost my DRM keys for no good reason but that's a whole other issue). After again setting up all my apps, it suddenly froze when restoring my WhatsApp messages so I had to yet again factory reset it and decided to just download WhatsApp for the time being. My phone was fine for the rest of the day, and the following day, but then last night when WhatsApp was preparing to back up the messages it froze again and I had to (you guessed it) factory reset it again 3 times after it kept on freezing.
At this point I'm not really sure what my phone's issue is, and from my past past experience googling similar cases, people either wouldn't be able to turn on their phones, or the posts had no answers whatsoever. Would there be any way to see what exactly is causing my phone to hang and boot loop or is it just that its time has come to be replaced?

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