LG Zero unable to factory reset - Android Q&A, Help & Troubleshooting

Just this morning, I woke up and saw that my LG Zero H650E was rebooting. This had happened before and I fixed it on multiple occassions by waiting till the battery ran out, and then charged it before turning the phone on. This booted my phone normally. I thought this most recent happening this morning was another one of these occassions. Therefore, I just left it on my desk to drain. About 3 hours later, it had turned off after draining so I went ahead and charged it to about 15% and then held down the power button for around 3 seconds and it booted. But after 10 minutes it still had not finished booting and I found it most unusual so I tried to boot it into factory data reset mode(I am using stock ROM), and attempted to hard reset it because I could not seem to do anything else, like download mode(power+volume up, then plug into computer) or letting it drain to 0% again and boot. When I booted it into factory reset mode, I selected "Yes", then "Yes" again. It showed the LG logo screen, with the words "Powered by Android" at the bottom and then the green Android with a blue shape in front and a gear behind appeared. After 1 second it disappeared and went back to the aforementioned LG logo screen and proceeds to do absolutely nothing. No matter how many times I have tried to factory reset it, this has always happened. I would really appreciate some help.
Thanks

Related

[Q] Help: S3 broken?

Hi all, I bought my S3 last june in Italy. No problems at all ... until today.
This morning I left it on the table and after 5 minutes I saw it was turned on asking for the PIN code. I typed it, but after 5 minutes again I found it ... I supposed turned off. But then I couldn't tourn it on anymore. I tried to reset it keeping pressed the on/off button but nothing. I removed the battery and inserted it again after a minute but nothing. I keeped the battery out the phone for an hour, then inserted it again and the phone turned on.
All seemed ok, but then after 1 hour I found the phone stuck again: black screen, it seemed turned off but no button worked: reset, on/off ... Again: 30 minutes without battery then I could turn it on.
I'm not sure, but I suppose it hangs when going in stand-by. I tried to keep it on and it didn't hang for 1 hour. Then I backed up all my apps and data, tried to recover to factory default buuut ... it turned off but never tourned on, same problem as before ...
I suppose this should be important: I never rooted or modified the phone, it still i as I bought it.
UPDATE: it seems it can't reboot. If I try to rebbot while in AndroidOS the phone shut down but never turn on again (as described above) and then again take off the battery, wait minutes and so on. But even in recovery, where I tried to wipe cache e data/factory reset, if I choose reboot system, as before the phone shut down and ... same procedure again. I don't think it could be a software issue ...
Something about battery? But how could I check it out?
Any idea? Thank you all in advance.
darkmage1975 said:
Hi all, I bought my S3 last june in Italy. No problems at all ... until today.
This morning I left it on the table and after 5 minutes I saw it was turned on asking for the PIN code. I typed it, but after 5 minutes again I found it ... I supposed turned off. But then I couldn't tourn it on anymore. I tried to reset it keeping pressed the on/off button but nothing. I removed the battery and inserted it again after a minute but nothing. I keeped the battery out the phone for an hour, then inserted it again and the phone turned on.
All seemed ok, but then after 1 hour I found the phone stuck again: black screen, it seemed turned off but no button worked: reset, on/off ... Again: 30 minutes without battery then I could turn it on.
I'm not sure, but I suppose it hangs when going in stand-by. I tried to keep it on and it didn't hang for 1 hour. Then I backed up all my apps and data, tried to recover to factory default buuut ... it turned off but never tourned on, same problem as before ...
I suppose this should be important: I never rooted or modified the phone, it still i as I bought it.
UPDATE: it seems it can't reboot. If I try to rebbot while in AndroidOS the phone shut down but never turn on again (as described above) and then again take off the battery, wait minutes and so on. But even in recovery, where I tried to wipe cache e data/factory reset, if I choose reboot system, as before the phone shut down and ... same procedure again. I don't think it could be a software issue ...
Something about battery? But how could I check it out?
Any idea? Thank you all in advance.
Click to expand...
Click to collapse
Replace battery no other way .
jje
darkmage1975 said:
Hi all, I bought my S3 last june in Italy. No problems at all ... until today.
This morning I left it on the table and after 5 minutes I saw it was turned on asking for the PIN code. I typed it, but after 5 minutes again I found it ... I supposed turned off. But then I couldn't tourn it on anymore. I tried to reset it keeping pressed the on/off button but nothing. I removed the battery and inserted it again after a minute but nothing. I keeped the battery out the phone for an hour, then inserted it again and the phone turned on.
All seemed ok, but then after 1 hour I found the phone stuck again: black screen, it seemed turned off but no button worked: reset, on/off ... Again: 30 minutes without battery then I could turn it on.
I'm not sure, but I suppose it hangs when going in stand-by. I tried to keep it on and it didn't hang for 1 hour. Then I backed up all my apps and data, tried to recover to factory default buuut ... it turned off but never tourned on, same problem as before ...
I suppose this should be important: I never rooted or modified the phone, it still i as I bought it.
UPDATE: it seems it can't reboot. If I try to rebbot while in AndroidOS the phone shut down but never turn on again (as described above) and then again take off the battery, wait minutes and so on. But even in recovery, where I tried to wipe cache e data/factory reset, if I choose reboot system, as before the phone shut down and ... same procedure again. I don't think it could be a software issue ...
Something about battery? But how could I check it out?
Any idea? Thank you all in advance.
Click to expand...
Click to collapse
I had thus exact same problem on my T-Mobile Galaxy S II. Something with the ROM and kernel that I flashed were clashing so I flashed another ROM. Try going into recovery mode if you can. I don't have an internationalS III but if you have flashed a recovery, then hold the volume buttons before you turn it on and continue to hold them until you get into recovery mode.
Sent from my SGH-T989 using xda app-developers app
darkmage1975 said:
Hi all, I bought my S3 last june in Italy. No problems at all ... until today.
This morning I left it on the table and after 5 minutes I saw it was turned on asking for the PIN code. I typed it, but after 5 minutes again I found it ... I supposed turned off. But then I couldn't tourn it on anymore. I tried to reset it keeping pressed the on/off button but nothing. I removed the battery and inserted it again after a minute but nothing. I keeped the battery out the phone for an hour, then inserted it again and the phone turned on.
All seemed ok, but then after 1 hour I found the phone stuck again: black screen, it seemed turned off but no button worked: reset, on/off ... Again: 30 minutes without battery then I could turn it on.
I'm not sure, but I suppose it hangs when going in stand-by. I tried to keep it on and it didn't hang for 1 hour. Then I backed up all my apps and data, tried to recover to factory default buuut ... it turned off but never tourned on, same problem as before ...
I suppose this should be important: I never rooted or modified the phone, it still i as I bought it.
UPDATE: it seems it can't reboot. If I try to rebbot while in AndroidOS the phone shut down but never turn on again (as described above) and then again take off the battery, wait minutes and so on. But even in recovery, where I tried to wipe cache e data/factory reset, if I choose reboot system, as before the phone shut down and ... same procedure again. I don't think it could be a software issue ...
Something about battery? But how could I check it out?
Any idea? Thank you all in advance.
Click to expand...
Click to collapse
Dont know didn't find any info in your text about battery charge or plugging in power socket and try after 10 mins to boot the phone.
First of all than you.
A little update: it is definitely not a battery problem since I tried another battery but the problem was there again.
Moreover, I never changed the firmware or the modem and I never rooted it since I can't try another ROM, even if I would, it is not in the "state" to be rooted.
Soooo ... mother board?

Bootloop

Hey, so, firstly I have a blue life one x. I love the phone and haven't had any problems until now.
I got an android update and my phone restarted, which has happened with the last two updates I got, so I didn't think anything of it. However, my phone was practically dead when this started and it restarted and got to the screen where it says "Android is starting... Optimizing application 1 of 143"
It would get to around 100 and turn off, restart and get to about 100 and turn off again.
I googled around and found a thing called bootloop. By what now seems to be a stroke of luck, my phone eventaully charged to about 40% and I got it to turn on and everything was fine but a few days ago, it died again and I ran into the same problem.
I went back to the boot loop instructions and tried it to no avail.
My phone has a fixed battery, so removing it wasn't an option. I left of the phone off the charger for 30 minutes and held the power button for two minutes(to discharge any remaining power?). Plugged it back in and it went right back to trying to boot back up and optimize apps.
I then removed the case, detached the ribbon that connects the battery to the board, held the power button for two minutes and let it sit for 3 hours. I connected the ribbon, plugged the charger back in and it instantly tried to boot up back into the optimizing screen and turned off.
I did all this again but left it for the past two days and now its back to rebooting over and over...
Things of note:
The light indicator turns red when the phone is connected to a charger, whether the battery ribbon is connected or not.
When it displays the blu splash screen, the optimizing applications screen, or recovery mode, the light indicator is off.
I can get into recovery mode, but I can't do anything before the phone turns off and reboots again.
Any help would be appreciated!

LG V30 ThinnQ "Power Off - Battery Empty Powering Off" stuck in resetting loop.

LG V30 ThinnQ "Power Off - Battery Empty Powering Off" stuck in resetting loop.
Hello
I have run into a very interesting problem with my otherwise perfect and stock LG V30.
Yesterday evening I put the phone on the wireless charger and it had about 45% battery remaining. The screen then displayed something along the lines of " Charging will start when the phone warms up". I had never seen that message before but didn't think too much of it. I picked the phone up and put it back down a couple times over the next hour, to have the same message display each time I placed it back down.
I moved to the front room which I have only the USB Charger and when I plugged it in the phone instantly displayed a message saying "Power off - Battery Empty , Powering off." The phone restarted and as soon as it got back to the main screen it repeated the error message and restarted again, and does this indefinitely with the charger plugged in or not.
To stop it I did the first steps before doing a master reset and plugged the charger back in when the screen was at the selection steps of "do you want to erase everything" screen which is the only place it will stop resetting. I couldn't even hold the power key longer enough to shut it down without it resetting on its own.
I left it to hopefully charge over night to no avail. After restarting it went back to the battery empty powering over reset loop.
I went ahead and bit the bullet and did the master reset which just erased my data and put me right back to where I was this time it only makes it to the android setup welcome screen where you select your language before it will give the powering off battery empty message and back into the loop.
Looking to hopefully find some options as I spoke with LG and they say send it in but it is out of warranty, even though I bought it brand new sealed box from ebay, because "ebay is not an authorized retailer. So I send it in I am paying whatever they want to charge to fix it.
Thanks in advance.
Did you fix it ? My girlfriend has the same phone same error. It keeps rebooting itself with battery empty error.
ceddy said:
Did you fix it ? My girlfriend has the same phone same error. It keeps rebooting itself with battery empty error.
Click to expand...
Click to collapse
Are you able to enter the download mode? Unless it is a hardware defect, flashing kdz should fix it.

Pixel (1) XL stuck in bootloop, no fix after factory reset

Hoping for some help or alternatives to fix my fiancee's Pixel XL. Last night the phone just kept flashing the 'G' logo on for 10 seconds, off for 10 seconds. She said the phone was close to dying before it happened, and I imagine it probably ended up draining the battery afterwards with the constant bootloop. Plugged it in all night but the charging screen didn't come up and would just stay in the bootloop. I could get it into the boot loader (power button and volume down), but it wouldn't go into recovery mode and instead would go right back to the boot loop.
So I tried a battery pack to charge it and it still didn't show charging, but I was able to get it into recovery mode eventually, but still boot loop afterwards. At one point, after leaving it on boot loader menu while attempting to charge, it eventually just tried to start itself and made its way to the second Google splash screen after the main G logo. Looked like it froze there though and I couldn't get it to that point again.
On my way to work this morning I tried plugging it into my car's USB port after powering off from the boot loader, and this time I kept flashing that it was charging (looked like it was 3/4 charged but not sure how accurate that is). So I got into recovery again and tried 3 factory resets consecutively. Still bootloop after attempting a startup afterwards. There was a similar issue a couple weeks ago where it looked like it was stuck in a bootloop, but it turned out the phone actually was dead that time and the charger wasn't working. Once we switched chargers it booted right up.
Any other suggestions or possibilities? I don't have much troubleshooting experience otherwise. Phone is fully stock, Google Fi. Any other info I can provide please let me know!

Phone keeps hanging and then boot looping

So, about 10 days ago I woke up to find my phone wouldn't turn on but felt warm to the touch. At first I didn't know what to do, so after googling for a bit I found out you could force it turn off (power button + volume up) so I did it. Then when attempting to turn it back on, it just got stuck on the Sony logo and when plugging it to the charger the LED would be red when attempting to reboot again.
Several days after googling what might have happened and no luck whatsoever, I decided to take it to a repair shop where it sat for 4 days and they said it just wouldn't turn back on. After retrieving it, and not knowing I could just use a single command (fastboot erase userdata) to factory reset it, I went ahead and unlocked the bootloader to force a factory reset, after which I managed to turn it back on. However, next morning after downloading all my apps and just unplugging it from the wall and going to the bathroom it just wouldn't turn on again, so I had to factory reset it again using fastboot (that's when I found out about that command, and also realized I lost my DRM keys for no good reason but that's a whole other issue). After again setting up all my apps, it suddenly froze when restoring my WhatsApp messages so I had to yet again factory reset it and decided to just download WhatsApp for the time being. My phone was fine for the rest of the day, and the following day, but then last night when WhatsApp was preparing to back up the messages it froze again and I had to (you guessed it) factory reset it again 3 times after it kept on freezing.
At this point I'm not really sure what my phone's issue is, and from my past past experience googling similar cases, people either wouldn't be able to turn on their phones, or the posts had no answers whatsoever. Would there be any way to see what exactly is causing my phone to hang and boot loop or is it just that its time has come to be replaced?

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