Touchpad Broken While Installing Android ics - TouchPad General

hi
i am following the instrucitons to install android on my touch pad and now my touch pad does not power.
i was following the instrcutions at : liliputing
it fails at step 7 and before step 8
i got this issue :
windows was unable to install QHSUSB_DLOAD
i am on windows vista 32
pls help
thanks

At step 7 did you hit restart?
Was the tablet still plugged in to your computer?
Have you tried connecting the tablet to the charger ?
Holding the home button and power for about 30 seconds should reset the tablet.

sstar said:
At step 7 did you hit restart?
Was the tablet still plugged in to your computer?
Have you tried connecting the tablet to the charger ?
Holding the home button and power for about 30 seconds should reset the tablet.
Click to expand...
Click to collapse
yes at step 7 i did a restart.
yes tabled was plugged to the computer
no have not tried the charger
let me try the home + power button this evening when i go home. thanks.

Next time make sure you click on eject/safely remove from your computer and then unplug from your computer Before hitting restart.
Also just plugging into the charger should bring it back to life.
Let me know how you get on , did you already have novacom installed.
Regards

Related

[Q] Bricked HP

This could be a full bricked. The HP tablet wouldn't turn on.. I tried entering developer mode with special button combination, windows picks up palm but fail to install the drivers.. I've tried many things and nothing works..
The issue happened after installing android os..
The screen is pitch black.. If I connect the usb normally the middle button flashes with lights but the screen doesn't turn on..
Would someone be able to help?
Has it ever booted into android?
Edit: Either way, try holding power + home button from 15-30 seconds.
Sent from my HP Touchpad using Tapatalk
Sorry about the late reply
Yes it has booted into andriod for 20 min.. Then bricked. I tried power+home and nothing happens. I have to do power+home+volume up button while just putting in the usb cable and got a "found new driver" but it doesn't finish installing.. and listed as palm. I tried to enter QHSUSB_DLOAD and I download and install the driver but I'm unable to restore the os with webosdoctor or something similar.
I got the screen to flash for a quick 1 second once... by tempering around with the buttons.. Don't think that'll help much?
post edited from getting more info.
Ok I'm reading forum and they say it's hardware failure. I guess to call them....
try to install these novacom drivers:
http://forums.precentral.net/canuck-coding/278224-universal-novacom-installer-uni-v1-2-1-a.html
if you hold the power button and push 10 times the middle button it will make a reboot.
try to get into developer mode by pushing power up and volume up, maybe now it will recognize. what did webos doc say? what happens?
the flashing of the middle button happened to me often.if you charge your hp touchpad it should be gone.
Hey thanks.
The novacom driver I've installed that with WebOSQuickInstall though trying to enter recovery mode doesn't work as webos doc doesn't allow me to click next. The holding the power button and pushing 10 times the middle button seems to work kinda.. It shows a quick low battery image and shut off.. <strike>I'll try giving it another 30 min of charge and try again then..
good luck.
Over an hour have passed now. The screen can turn on now with holding power or wall charging.. It has stopped accepting charges from computer and asked for usb/adapter change. I don't see the battery power bar going up at all. Though I can't boot in OS.. I've tried WebOS Doc and still the same problem where the next is grey out.
I'm thinking it's software probs not hardware related for the battery..
Let it charge full if possible, can you get into developer mode? have you installed the drivers from the link i have given? do you use the usb cable from hp?
I'm not sure how long it'll take to fully charge but I've been charging for 1 hour and I don't see the battery bar advancing. I'll leave it on for 3 hours to charge.. I unno.. I can't get into developer mode, I have installed the drivers you gave me and I do use the usb cable from hp. I'm unable to boot up the HP logo..
http://i751.photobucket.com/albums/xx151/Erogiz/capture_003_18102011_091241.jpg
With out being able to install the driver I can't enter recover mode right? I've tried uninstalling it and plug it in.
I couldn't sleep last night not because of the tablet.. But I'm off to bed.. I'll check back when I wake up.
deinstall the palm drivers, reboot the pc and reinstall them,
then press power and volume up on your touchpad untill it is schown in windows. then i would do this:
go to the palm directory in program files in windows. copy the attached file i send you to this directory. ( unpack it first )
then start cmd in windows. go to the directory of palm. i hope you know some dos commands. ( cd c:\program files\ palm, inc\ ) and typ:
novacom boot mem:// <nova-installer-image-topaz.uImage
this should boot up novacom driver in your hp touchpad. and now webosdoctor should find it.
hope this will work
.... Your right let it fully charge... duh me... CHEEEEEEEEEEERRRRRRRRSSSSSSS! i panic too much... it just means kinda a lot...
so it booted?
Thank you for all the assistance as I've just expirenced that problem last night. I will try this once I get off from work. I will try to provide any assistance as well if your methods work. Thank you again in advance.
In my situation all I needed to do was hold the home and power button down for 60 seconds.
Also I noticed when left unattended it will "blackout" just repeat the process, and you should be good to go.

Bricked my MSI Enjoy 10" Plus

I've got an MSI Windpad Enjoy 10" Plus (http://www.msi.com/product/windpad/Enjoy-10-Plus.html) and I tried to flash it this ROM (http://forum.xda-developers.com/showthread.php?t=1540616).
The rom is for MSI Windpad Enjoy 10", while mine is called Enjoy 10" Plus. So GG, I think I got owned. So retarded you don't even have to tell me.
Now whenever I try to turn on the tablet, it would simply vibrate, show the logo and then turns off. PC doesn't detect it.
However, I tried holding Power button + Reset button together, the PC detects it, but it's unknown and it can't identify it (even though I have MSI's drivers installed and all).
...Any ideas on how to overcome it?
I'm going to sleep now, and will check tomorrow. Thanks in advance.
[UPDATE] 2/22/2013 11:00pm gmt
I'm able to boot it only if I have it plugged in. I can only use Power + Volume controllers + Reset buttons. I can enter Recovery Mode but I cannot confirm/click on any selection.
Tablet does not get recognized by the computer in "Flashing Mode".
I forced to install the driver for the "Flashing mode" when the tablet is in recovery mode but programs like MSIFlashtool, RKBatchTool, RKAdnroid. (not sure if i correcly used the last 2... but whatever)
spilot said:
I've got an MSI Windpad Enjoy 10" Plus (http://www.msi.com/product/windpad/Enjoy-10-Plus.html) and I tried to flash it this ROM (http://forum.xda-developers.com/showthread.php?t=1540616).
The rom is for MSI Windpad Enjoy 10", while mine is called Enjoy 10" Plus. So GG, I think I got owned. So retarded you don't even have to tell me.
Now whenever I try to turn on the tablet, it would simply vibrate, show the logo and then turns off. PC doesn't detect it.
However, I tried holding Power button + Reset button together, the PC detects it, but it's unknown and it can't identify it (even though I have MSI's drivers installed and all).
...Any ideas on how to overcome it?
I'm going to sleep now, and will check tomorrow. Thanks in advance.
Click to expand...
Click to collapse
i dont think that that is called brick
anyways go download Odin and the stock image for your phone (in tar format)(just search on XDA)
put phone into download mode nd open odin
select PDA and select the tar file u downloaded
click start and it should take u back to stock
forgot if this unroots ur phone or not so u might have to root again.
Jack Jake said:
i dont think that that is called brick
anyways go download Odin and the stock image for your phone (in tar format)(just search on XDA)
put phone into download mode nd open odin
select PDA and select the tar file u downloaded
click start and it should take u back to stock
forgot if this unroots ur phone or not so u might have to root again.
Click to expand...
Click to collapse
This is not Samsung or a phone. Read what you are told
If you have a splash screen, you are not bricked. Does adb recognise your tablet? Can you access any recovery/download mode?
Sent from my ARCHOS 80G9 using Tapatalk HD
Quinny899 said:
This is not Samsung or a phone. Read what you are told
If you have a splash screen, you are not bricked. Does adb recognise your tablet? Can you access any recovery/download mode?
Click to expand...
Click to collapse
ADB doesn't recognize it. I tried holding Power + Reset button and did 'adb devices' on Ubuntu and it didn't show anything. On Windows, if I held these 2 buttons, it would show an unknown device in Device Manager. (Mind you, I don't have the Android SDK on Windows, just Linux.)
I can't access any recovery/download mode. Any combination of buttons (Power+VolDown, Power+VolUp/VolDown, Power+VolUP, Power+Home, Power+Back, Power+Settings) would do nothing.
-----------------------------------------------------------------------------------------------------
This what it does when I press Power + Reset Button with a needle. It boots up, splash screen, and stays on black screen (Btw, in this stage, it's Unknown Device in Windows Manager).Once I let go of Reset or Power button, it shuts down.
Turning it on without holding Reset, it would show splash screen, black screen and turns off in about 2 seconds.
Bump.
I've tried playing with it for some time. I can't get it to stay working without pressing power+reset buttons, it always shuts off...
Go to the device website, and download section, get the latest firmware and forget to download the flash driver.
Follow the steps that in firmware folder after unzip it, and you'll get your tablet on
Sent from my Enjoy 10 Plus using xda app-developers app
mramzi said:
Go to the device website, and download section, get the latest firmware and forget to download the flash driver.
Follow the steps that in firmware folder after unzip it, and you'll get your tablet on
Click to expand...
Click to collapse
... I was trying all the time to get it work on the PC without plugging the charger. Anyways~
(Tablet's turned off), I plugged charger, I plugged USB, I turned on the tablet and viola it actually worked and booted into OS. However, no buttons work AT ALL, and touch input doesn't work as well.
I tried to get into Recovery Mode and it worked, but I can go up/down using VolUp/VolDow buttons but I cannot click on any thing because the home button don't work nor any other.
Only Power + VolUp + VolDown + Reset buttons work... What to do now?
TL;DR I want to click on 'Update from SD Card' from the Android Recovery but I couldn't get the 'home' button to click enter on the selection. So what's the solution?
bump.
updates:
I tried to place the firmware from the official website as update.img on an SD Card and placed it in the tablet and went into the recovery mode and selected the 'update from sd card' but i couldn't click it. I tried to tap power, home, search, settings and back and nothing worked.
what I've got up until now:
I can boot into the ROM / RecoveryMod as long as I have the charger plugged in the tablet.
For Ubuntu, when I use the command $ tail -f /var/log/syslog and plug in my tablet, it shows this log http://pastebin.com/pBpBUA2Q (it identifies the tablet) [note, the tablet is booted into the ROM]
Also, if I'm in the recovery mode and I plug in the tablet, it would enumerate the USB... ~,~
Bump
bump
spilot said:
bump
Click to expand...
Click to collapse
Please don't bump your thread more than once in 24 hours, it's against the rules
Sent from my Galaxy Nexus using Tapatalk HD
bump
Hello,
I know it has been long since this thread stopped.
I'm currently in his shoes and for the life of me cannot find anything on the web to help me solve my problem.
My MSI Enjoy 10" Plus was flashed with the wrong MSI Enjoy 10" update. Now the tablet only turns on when in "Recovery Mode", but selecting in that mode is not possible using 10" Plus' buttons. Is there anyone from you good people that can help? Please? Thanks.
Uhm...bump?
Bump? Need help from the experts here. Please. I'm desperate.
Thank you very much in advance.

Azpen A727 Tablet - UnBrick (How to)

{Solved}I have an Azpen A727 i bought from MicroCenter that I bricked.
I found out the solution to unbrick the tablet. First you need the firmware for the version of Android your A727 came with (Jelly Bean or KitKat) which i will provide the links for or you can request from Azpen (which i did and got a response for in 30min), 2nd you need a flashing tool called PheonixUSBPro and a "key" to flash your firmware on the bricked tablet.
1. Follow the instructions on this page for flashing firmware and downloading PhoenixUSBPro here http://www.azpenpc.com/download/detail.php/id-2.html or use the Backup here https://drive.google.com/folderview...JrLUZEYTFjOVF2ajJISy1pdkVCSTgzVlk&usp=sharing
2. a. Firmware and "Key" for A727 Jelly Bean https://drive.google.com/folderview?id=0B53yZ1fbVqxJVnNFSkY2cjFoRjQ&usp=sharing
b. Firmware and "Key" for A727 KitKat (For some reason we have two different versions. If one doesn't work try the other)https://drive.google.com/folderview?id=0B53yZ1fbVqxJZGx2SDVPcWhsWmM&usp=sharing
Note: If anyone is having trouble with PhoenixUSBPro detecting your tablet try holding down the power button and plugging in your tablet from the micro-USB side then press the power button 10 times. Then Windows should be installing the driver so PhoenixUSBPro should detect it now. It worked for me in Windows 7.
If anyone has any problems let me know . Thank you @viper2110 for providing the community with the KitKat firmware.
bricked as well
Were you able to get the device working again?
I bricked mine messing with it today and am trying to fix it.
Have the stock recovery so far if you still need it let me know. xda wont let me attach for some reason
buellonsholes said:
Were you able to get the device working again?
I bricked mine messing with it today and am trying to fix it.
Have the stock recovery so far if you still need it let me know. xda wont let me attach for some reason
Click to expand...
Click to collapse
Yep i fixed it. I edited the first post with the solution
thank you
treecheetahdolo said:
Yep i fixed it. I edited the first post with the solution
Click to expand...
Click to collapse
still trying to figure out adb, livesuit, and eclipse all at once but here we go.
nothing like jumping in and just figuring out whats what lol
no luck
treecheetahdolo said:
{Solved}I have an Azpen A727 i bought from MicroCenter that the camera wasnt working so i decided to install a custom ROM on it instead of bringing back to the store. I was able to root it. But once I flashed a custom ClockWorldMod from http://forum.xda-developers.com/showthread.php?t=2532464 i was bricked.
I found out the solution to unbrick the tablet. First you need the firmware which i will provide the link for or you can request from Azpen (which i did and got a response for in 30min), 2nd you need a flashing tool called PheonixUSBPro and a "key" to flash your firmware on the bricked tablet.
1. Follow the instructions on this page for flashing firmware and downloading PhoenixUSBPro http://www.azpenpc.com/download/detail.php/id-2.html
2. Firmware and "Key" https://drive.google.com/folderview?id=0B53yZ1fbVqxJVnNFSkY2cjFoRjQ&usp=sharing
If anyone has any problems let me know
.
Click to expand...
Click to collapse
Can 't figure out why but after trying many times phoenixpro fails me (trying to use key but red button and green button both arent there)
livesuit wont run either unsure why
only thing i have up and running is sdk manager and im working on learning the steps with it
anyone who can help it would be appreciated. using a windows 8
Very important:
Originally Posted by dsulliii View Post
1) Make sure your A700 is turned off. (Do NOT have the micro-USB end plugged into your A700 at this time, that is for later.)
2) Start LiveSuit on your computer. (The COMPUTER end of your USB cable should be plugged into ONLY your computer at this stage.)
3) Select the ROM that you want to flash to your A700.
4) Hold down the Vol button on your device (I usually hold it down Vol-, not Vol+, but I believe that this device does not matter which.)
5) While holding down Vol, plug the micro-USB end of the cable into your A700. Keep holding down the Vol button.
6) While still holding down the Vol button, WITH the USB cable now connected between your computer and your A700, press and release the A700's Power button 10 times, and wait for a second to a few.
7) The LiveSuit program will detect your A700 going into download mode and begin prompting you for what to do.
8) Follow LiveSuit's recommendations, including formatting. It will take less than 5 minutes.
This wasn't clear to me from the original post.
However I followed the original link and figured it out.
Hope that clears it up for anyone else.
.....
WarezAppz said:
Very important:
Originally Posted by dsulliii View Post
1) Make sure your A700 is turned off. (Do NOT have the micro-USB end plugged into your A700 at this time, that is for later.)
2) Start LiveSuit on your computer. (The COMPUTER end of your USB cable should be plugged into ONLY your computer at this stage.)
3) Select the ROM that you want to flash to your A700.
4) Hold down the Vol button on your device (I usually hold it down Vol-, not Vol+, but I believe that this device does not matter which.)
5) While holding down Vol, plug the micro-USB end of the cable into your A700. Keep holding down the Vol button.
6) While still holding down the Vol button, WITH the USB cable now connected between your computer and your A700, press and release the A700's Power button 10 times, and wait for a second to a few.
7) The LiveSuit program will detect your A700 going into download mode and begin prompting you for what to do.
8) Follow LiveSuit's recommendations, including formatting. It will take less than 5 minutes.
This wasn't clear to me from the original post.
However I followed the original link and figured it out.
Hope that clears it up for anyone else.
Click to expand...
Click to collapse
i'm feeling really dumb here i read that too and am pretty sure i have gotten it into this mode. but its the livesuit software thats the problem i cant get that or the other ones i mentioned to even run. anything i do get to run (phoenix and sdk) dont seem to run correctly. windows 8 is annoying me this week. im trying to get one of my old windows 7 computers up and running and ill try again i guess
WarezAppz said:
Very important:
Originally Posted by dsulliii View Post
1) Make sure your A700 is turned off. (Do NOT have the micro-USB end plugged into your A700 at this time, that is for later.)
2) Start LiveSuit on your computer. (The COMPUTER end of your USB cable should be plugged into ONLY your computer at this stage.)
3) Select the ROM that you want to flash to your A700.
4) Hold down the Vol button on your device (I usually hold it down Vol-, not Vol+, but I believe that this device does not matter which.)
5) While holding down Vol, plug the micro-USB end of the cable into your A700. Keep holding down the Vol button.
6) While still holding down the Vol button, WITH the USB cable now connected between your computer and your A700, press and release the A700's Power button 10 times, and wait for a second to a few.
7) The LiveSuit program will detect your A700 going into download mode and begin prompting you for what to do.
8) Follow LiveSuit's recommendations, including formatting. It will take less than 5 minutes.
This wasn't clear to me from the original post.
However I followed the original link and figured it out.
Hope that clears it up for anyone else.
Click to expand...
Click to collapse
Im pretty sure LiveSuit wont work on the A727 because the CPU is different. The A727 uses an Allwinner thats why we have to use PhoenixUSBPro. Sorry for my late response I dont have internet anymore so I got lucky today getting online, lol.
treecheetahdolo said:
Im pretty sure LiveSuit wont work on the A727 because the CPU is different. The A727 uses an Allwinner thats why we have to use PhoenixUSBPro. Sorry for my late response I dont have internet anymore so I got lucky today getting online, lol.
Click to expand...
Click to collapse
Yeah, sorry I was using PhoenixUSBPro, guilty of not mentioning that.
Anyone else have any luck unbricking the A727 with this method?
Look what I ran across
SDK for Allwinner CPUs?
Now will this aid in someone creating a Android 4.4 image for an Azpen a1023 or at least a custom CWM or TWRP? for one?
answer soon back.
WarezAppz said:
SDK for Allwinner CPUs?
Now will this aid in someone creating a Android 4.4 image for an Azpen a1023 or at least a custom CWM or TWRP? for one?
answer soon back.
Click to expand...
Click to collapse
I dont know but BLuFeNiX started this thread where he did a CWM for an A700 http://forum.xda-developers.com/showthread.php?t=2532464
treecheetahdolo said:
I dont know but BLuFeNiX started this thread where he did a CWM for an A700 http://forum.xda-developers.com/showthread.php?t=2532464
Click to expand...
Click to collapse
Yeah I was aware of that, but that's for an A700
and I am actually interested in A1023, not sure the A700 will work for the A1023
Question. Frozen after reimage.
Hi all! I was able to reimage my A727 with PhoenixUSBPro and the firmware and key linked in the OP, but when it reboots and comes up to the initial screen, it's frozen. Won't take any input. The only thing I can do is force a shutdown with the power button. Am I doing something wrong? Thanks.
TMBackstrom said:
Hi all! I was able to reimage my A727 with PhoenixUSBPro and the firmware and key linked in the OP, but when it reboots and comes up to the initial screen, it's frozen. Won't take any input. The only thing I can do is force a shutdown with the power button. Am I doing something wrong? Thanks.
Click to expand...
Click to collapse
I dont know. Have you tried pressing the reset button?
treecheetahdolo said:
I dont know. Have you tried pressing the reset button?
Click to expand...
Click to collapse
Yup, tried the reset button and resetting back to factory. Still frozen.
I just redownloaded everything from the OP onto a Win 7 Pro x86, instead of on my Win 7 Ultimate x64 system, ran the upload, and it is working fine now. Thanks for all the help. :good:
TMBackstrom said:
I just redownloaded everything from the OP onto a Win 7 Pro x86, instead of on my Win 7 Ultimate x64 system, ran the upload, and it is working fine now. Thanks for all the help. :good:
Click to expand...
Click to collapse
Wow interesting. Im surprised it made a difference. Im glad you have everything up and running now
treecheetahdolo said:
{Solved}I have an Azpen A727 i bought from MicroCenter that I bricked.
I found out the solution to unbrick the tablet. First you need the firmware which i will provide the link for or you can request from Azpen (which i did and got a response for in 30min), 2nd you need a flashing tool called PheonixUSBPro and a "key" to flash your firmware on the bricked tablet.
1. Follow the instructions on this page for flashing firmware and downloading PhoenixUSBPro
2. Firmware and "Key"
If anyone has any problems let me know
Click to expand...
Click to collapse
I also have an azpen tablet that comes up with the azpen logo when switching it on and it just stays there.
I did try your solution above but does not work. The device does not seem to be picked up in PhoenixUSBPro.
In windows device manager it did pick up the device as "USB Developer". I instlled the Google drives and now it shows as "Android Composite ADB Interface". But PhoenixUSBPro still does nit pick it up.
Any ideas what else I can try.
viper2110 said:
I also have an azpen tablet that comes up with the azpen logo when switching it on and it just stays there.
I did try your solution above but does not work. The device does not seem to be picked up in PhoenixUSBPro.
In windows device manager it did pick up the device as "USB Developer". I instlled the Google drives and now it shows as "Android Composite ADB Interface". But PhoenixUSBPro still does nit pick it up.
Any ideas what else I can try.
Click to expand...
Click to collapse
Are you holding down the power button and volume down button while plugging in your tablet like Azpen said?

[Q] Leagoo Elite 2 Boot Loop-tried everything!!

Went to do a wireless update on phone and it crapped out. It's my first android and i've tried everything:
Android drivers download, All MTK Usb Drivers
Sp-Flash, won't work because the phone keeps rebooting and i can't update driver
Put Leagoo firmware version 5 then 8 on sd card and it wouldn't let it install
Flashboot wont work adb will connect through sideload but no help
PdaNetA4150 won't work
I don't think i put it in debugging mode, i remember looking at it and thinking i should check it out some time!
First off all:
Make sure you can get your device turned off: using the Power + Volume up + Volume Down combination
or hold Power for 10 SECS! (count slowly)
or removing the battery (only when it's not integrated!)
Then hold the volume down or volume up while connecting your phone with a USB cable connected to the computer ( this should get you into a sort of flashing mode...)
Reply when this worked plz.
Greetings
MrMaddTraxx
MrMaddTraxx said:
First off all:
Make sure you can get your device turned off: using the Power + Volume up + Volume Down combination
or hold Power for 10 SECS! (count slowly)
or removing the battery (only when it's not integrated!)
Then hold the volume down or volume up while connecting your phone with a USB cable connected to the computer ( this should get you into a sort of flashing mode...)
Reply when this worked plz.
Greetings
MrMaddTraxx
Click to expand...
Click to collapse
Got the phone sorted.....used SP Flash tool, trick was to insert battery as soon as i heard the computer recognise the usb connection, then SP went to work.
Allright , great job!
hi..me also having this kind of problem..after tried to upgrade from wifi..now my phone is dead..how to connect my phone to pc for flash..please describe in detail step...tq...my phone is Leagoo Elite 2...

Help with Systemui.apk Boot loop [Pendopad 7] [Allwinner A33]

Hi ,
So I got a pendopad 7 from dodo car insurance promotion and while I was trying to remove kingroot and replace with supersu , I think something went wrong and now tablet is in a weird state. It boots up to show nothing but if press and hold power button I can see option to turn off the tablet. I am assuming its something to do with systemui.apk , I was wondering if there is a way to fix it without rom install as I dont have any backup or the image to restore this tablet.
Its A-33 Quadcore Pendopad 7 PNDP51M7BLK
Ram 1 gb
Android 5.1.1
1024 x 600 px
http://www.pendo.com.au/pendopad-7-q...k-pndp51m7blk/
If anyone has this tablet or rom or any method to bring it back to life. Any help is appreciated.
I can acces the normal recovery on the tablet and have tried resetting it but doesnt help .I cant find the factory image for this device
Thanks
any help please ????????????
max414 said:
any help please ????????????
Click to expand...
Click to collapse
You may need more knowledge about this but here is what you can do
DON'T PLUG IN THE DEVICE INTO THE PC YET
Install Phoenix Suit and click the firmware button
Find a firmware image for your tablet. (most likely at chinagadgetsreviews.blogspot.com )
Hold down the power button for 10 seconds and let the tablet sit for 10-20 seconds to insure it is completely off.
ON THE DEVICE:
1: Hold ANY button that is not the power button
2: while still holding the other button, plug in the device to the computer
KEEP HOLDING IT DOWN
3: RIGHT after you plugged the microusb press the power button really quickly around 4 or 8 times and on the computer Phoenix Suite will ask you this:
Tip: Does Mandatory Format?
Click Yes
Click Yes again
It will install the new firmware, if it shows no progress for more than 6 minutes you don't have the right firmware image.
HOPE THIS HELPS
Oh yeah, you will need to re-root the device with KingoRoot PC, and Wifi, or Bluetooth may not work anymore. Sorry about that.

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