Touch screen not working - Sprint HTC EVO 4G LTE

My touch screen stopped working and was wondering if there was a way to unroot without using the screen so I can take it back to sprint . I'm s-off .
Sent from my SPH-D710 using xda app-developers app

Just run the RUU thru your computer you shouldnt need your touch screen to do that
Sent from my EVO using xda app-developers app

DB13 said:
Just run the RUU thru your computer you shouldnt need your touch screen to do that
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I did that and it worked but I still have s-on . I tried to run regaw s-off but there is no way for me to turn on USB debugging.
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parmend said:
I did that and it worked but I still have s-on . I tried to run regaw s-off but there is no way for me to turn on USB debugging.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
you can actually plug in a mouse into your phone, from what i understand. if you have the right adaptor. But it doesnt matter too much anyways, take your phone in and the sprint team can fix it for you, they will most likely flash the RUU if you are honest with them, or give you a new phone. I have never had problems with my store so far, if a phone is physicaly broken, as in the battery wont charge, the buttons dont work, the screen is broke, they give me a new phone or new battery, what ever is needed. and they tell me
your phone is rooted, so we couldnt run our normal diagnostics on it, but if you have any other problems let us know.
that is the BIGGEST reason i stay with sprint. kick ass customer support.

Related

Need to know

Hi, im haveing my EVO View repaired by HTC and i need to know how to un-revolutionary, because i dont have usb connectivity (The charging port is not working)
Could somone help me? I need to get back to S-ON
Just hope they don't charge. I asked the same thing before I shipped it out. Luckily they just emailed me today saying it's fixed and said they are going to ship back. How did you damage the port?
I mistakenly tried to put the wrong side of the charger plug in.
Very sensitive the port is
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No clue, I was tethering one day and I ubplugged then when I went back to the pc, it didn't work anymore, and it dosent work for a/c anymore now either
Sent from my ADR6300 using xda premium
Damn! You don't think you may have pulled too hard? Wish sounds ridiculous! I know!
Just asking because if they would have charged me i would have been pissed because I think their port is very faulty. So i really am afraid of it happening again. I know this time I'm going to baby it even more. My gf is going to hate me lol.
Good luck I really hope it all works out or if someone can help.
Sent from my SPH-D710 using xda premium
bsmoove386 said:
Damn! You don't think you may have pulled too hard? Wish sounds ridiculous! I know!
Just asking because if they would have charged me i would have been pissed because I think their port is very faulty. So i really am afraid of it happening again. I know this time I'm going to baby it even more. My gf is going to hate me lol.
Good luck I really hope it all works out or if someone can help.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Thx for the info
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Whoareyou said:
Thx for the info
Sent from my ADR6300 using xda premium
Click to expand...
Click to collapse
Could you possibly download a RUU to your sdcard to flash or something ? Just throwing ideas out there..
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Gumby63 said:
Could you possibly download a RUU to your sdcard to flash or something ? Just throwing ideas out there..
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
That won't over write the hboot. You need to be able to push the hboot with adb from recovery. Really not sure if there is a way to do it without a USB connection. Maybe in a terminal emulatorwhile booted although I am not sure if trying to push an hboot while fully booted
Sent from my HTC Flyer P510e using xda premium
Maybe globatron would know a way.
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Gumby63 said:
Maybe globatron would know a way.
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Click to expand...
Click to collapse
Maybe
Sent from my Incredible using xda premium
So, does anyone know if they can even tell? at this point the device wont power on, but they would have to repair it and charge it up to even know its rooted, right?
Whoareyou said:
So, does anyone know if they can even tell? at this point the device wont power on, but they would have to repair it and charge it up to even know its rooted, right?
Click to expand...
Click to collapse
Correct. And the only way to do this would be to somehow dd a stock HBOOT (I could provide one) over the revolutionary one, and reflash the stock ROM. It would go like this, but since your device isn't powered it's kinda useless:
1. Install the stock RUU on your device (extract the rom.zip from it, google extract rom.zip extract RUU) rename the rom.zip PG41IMG and place on sdcard >>> reboot into hboot.
2. After 2 complete passes, reboot into the system with the hboot of the RUU on the sd. DD it using Terminal Emulator (a command like this, don't actually run it: dd if=/hboot.nb0 of=/dev/block/mmcblk0p18)
3. Reboot into fast boot to confirm the stock restore.
4. ???
5. Profit
Now obviously the device will require power here and when I used this method I had to stop midway to charge, so even 40% battery isn't an option.
EDIT: If you can get some battery, just do HTC Unlock. Although it's a warranty void, I think HTC would provide support rather to the guy who used their tools instead of a third party one.
My 2 cents, but their 1950 special edition ones so don't lose em!
Oh yeah I just realized you could take your sdcard out and put it into the computer to put files on it, if you can even get it charged though :/
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AidenM said:
Correct. And the only way to do this would be to somehow dd a stock HBOOT (I could provide one) over the revolutionary one, and reflash the stock ROM. It would go like this, but since your device isn't powered it's kinda useless:
1. Install the stock RUU on your device (extract the rom.zip from it, google extract rom.zip extract RUU) rename the rom.zip PG41IMG and place on sdcard >>> reboot into hboot.
2. After 2 complete passes, reboot into the system with the hboot of the RUU on the sd. DD it using Terminal Emulator (a command like this, don't actually run it: dd if=/hboot.nb0 of=/dev/block/mmcblk0p18)
3. Reboot into fast boot to confirm the stock restore.
4. ???
5. Profit
Now obviously the device will require power here and when I used this method I had to stop midway to charge, so even 40% battery isn't an option.
EDIT: If you can get some battery, just do HTC Unlock. Although it's a warranty void, I think HTC would provide support rather to the guy who used their tools instead of a third party one.
My 2 cents, but their 1950 special edition ones so don't lose em!
Click to expand...
Click to collapse
Okay. So your saying that since it can't boot I'm fine, the would HAVE to fix it because it disent have enough charge?
Sent from my ADR6300 using xda premium
I had the same problem back in December. My advice is to turn off your device and conserve as much battery power as you can until you figure out what to do, because once you run out, you're stuck. Unfortunately for me, I found out my port was broken when I plugged it in when I ran out of batteries. I sent it to HTC though, and within a couple weeks I had it back, with HC on it. If you do send it in, make sure to back everything up because they flashed mine.
Whoareyou said:
Okay. So your saying that since it can't boot I'm fine, the would HAVE to fix it because it disent have enough charge?
Sent from my ADR6300 using xda premium
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Click to collapse
Well if HTC fixes the port and charges it up and finds revolutionary, I doubt they would refuse to send it back. They've fixed it already.
there have been a couple of people who managed to charge their flyer by taking off the back plate and charging the battery directly. This would only fix a portion of your problem. In the end if you do not have usb connectivity I am not sure you can replace the Hboot. If the port is broken it really has nothing to do with being S Off. I can not see why it would impact the repairs, although I think you stand a decent chance of recieving an invoice.

[Q] I have a situation

My Amaze 4g is rooted and rom'd etc.
A couple days ago the screen died. Like, it did something kinda of weird (flashed some grayish type colors) and then turned off. The phone still works etc but the screen is dead.
So, I can get a replacement phone but it is rooted and sending it back is too risky.
Is there anyway that I can restore my phone without having to see the screen?
Or, has anyone heard of this happening etc?
Thanks
You'll have to boot into fastboot and relock the bootloader. It might be a bit difficult to do so without actually being able to see what the screen should be showing, but overall it's a two step process: relock bootloader, load and flash stock RUU
So can you walk me through it? Lol, since I can't see the screen? Like, can you just direct me on what buttons to push.
do you have it insured? Maybe you might lose it tonight?
What i suggest is watch a youtube video on how to relock it and hwo to flash stock RUU adn get the timing.
andy55 said:
do you have it insured? Maybe you might lose it tonight?
Click to expand...
Click to collapse
Lol, it is actually my girls and they have already sent her a replacement. I just don't wanna send the broken screen one back yet (for obvious reasons)
Ohleo said:
Lol, it is actually my girls and they have already sent her a replacement. I just don't wanna send the broken screen one back yet (for obvious reasons)
Click to expand...
Click to collapse
You might as well just send it back because even if u figure out a way to relock it, it will say "relocked" therefore either way they will kno u unlocked it. But that shouldnt matter because the screen going dead is most likely a hardware issue which if it is it should still be covered by the warranty whether u unlocked it or not
Sent from my NRGized Amaze...
via xda premium
I thought that unlocked it voided the warranty all together
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Ohleo said:
I thought that unlocked it voided the warranty all together
Sent from my XT875 using xda premium
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Click to collapse
Nope... Only software issues
Sent from my Energized HTC Ruby using XDA-Premium or Tapatalk
Ohleo said:
I thought that unlocked it voided the warranty all together
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Click to collapse
No it only says it "may" void ur warranty.. so as long as the problem wasnt caused by you changing the software, like flashing roms and soforth, then they should still honor the warranty. And to me it sounds like a hardware issue so u should be fine.
Sent from my NRGized Amaze...
via xda premium
OK cool. Because I searched everything and I did not ever find anything connecting screen crashes to roms
Sent from my XT875 using xda premium
Ya man u should be fine. Good luck
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via xda premium
Thanks
Sent from my XT875 using xda premium
I think you should at least try and flash it to stock if not to just erase any personal info. Good luck
Yeah I am gonna still try. Just gotta getting the timing and button pushing down haha
Sent from my XT875 using xda premium
Are you sure it's not just the backlight that's out? If it is, you can just grab a really bright flashlight and shine it at an angle, and you might, possibly, be able to see your screen. It will be faint but it might be enough to help you relock it.
Just crack the screen, tmo will charge you 50 bucks extra if the screen is cracked. At least this is what they told me when I had to get a replacement for my wife's phone.
Sent from the Morgue!
Hmmm I will try the flashlight trick
Sent from my XT875 using xda premium
I know quite a few people who returned their phone back to tmobile and were fine and they had the same type of issue you had.
Shouldn't be a problem.
Sent from my HTC_Amaze_4G using Tapatalk
my cousin returned his Amaze 4G to a Wind MObile with Bulletproof 2.5.0 *he fked up his charging port* and they replaced the amaze with unlocked bootloader and runnign custom FW

Relock without fastboot

M moms rezound broke. Well just the charging port so I cant hook up to PC to use fast boot and do that writesecureflag3 command. I don't want to send this thing back s-off.
Is there a way to brick it? With a ph98img.zip file?
Sent from my ADR6425LVW using xda premium
Just send it the people who receive them don't give a ****. They just load the correct software on it and go to the next phone...I and many other people have done this a bazillion times. In fact I've never returned a phone that wasn't rooted AND running a custom rom.
Sent from my ADR6425LVW using xda app-developers app
squidder said:
Just send it the people who receive them don't give a ****. They just load the correct software on it and go to the next phone...I and many other people have done this a bazillion times. In fact I've never returned a phone that wasn't rooted AND running a custom rom.
Sent from my ADR6425LVW using xda app-developers app
Click to expand...
Click to collapse
Thanks. I guess that's what I'll do. Btw pulling battery during a RUU didn't work. Lol
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i have to do the same thing^ so two hacked rezounds are on there way in hahahah your in good company
So no one had an issue returning a Rezound that was unlocked through HTC's website but then relocked before returning? They don't check to see if it says re-locked?
[email protected] said:
So no one had an issue returning a Rezound that was unlocked through HTC's website but then relocked before returning? They don't check to see if it says re-locked?
Click to expand...
Click to collapse
Correct good sir
[email protected] said:
So no one had an issue returning a Rezound that was unlocked through HTC's website but then relocked before returning? They don't check to see if it says re-locked?
Click to expand...
Click to collapse
In fact, some people have received devices that passed the "100 point inspection" that still had CWM or CyanogenMod still on them
I returned an incredible that still had cwm on it and a rezound that said relocked on it with no problem at all, I wouldn't doubt that they make that statement just to scare you into not doing it.
Sent from my Nexus 7 using Tapatalk 2
You can always do it wirelessly:
http://www.androidcentral.com/android-quick-app-adb-wireless
Sent from my ADR6425LVW using xda app-developers app

Help with Unbootable EVO?

I have two evos and the other got stuck at the HTC boot screen where it says quietly brilliant. I didn't notice it was stuck since I had walked away and it overheated severely. I held the power to turn it off but from that point on I couldn't turn it on at all.
Any suggestions? Is it a lost cause?
Sent from my EVO using xda premium
Try plugging it in and letting it sit a while, let it cool down first, maybe the battery needs to recover, heat can damage the battery
skel4877 said:
I have two evos and the other got stuck at the HTC boot screen where it says quietly brilliant. I didn't notice it was stuck since I had walked away and it overheated severely. I held the power to turn it off but from that point on I couldn't turn it on at all.
Any suggestions? Is it a lost cause?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
what om4 said, it might just have been a heat issue...the same thing happens if your computer over heats, it will reboot/shutdown on its own to cool itself down
Thanks for your responses guys.... Unfortunately it still won't turn on, the charging light won't come on either after trying different chargers.
Is there a way to turn on the phone through ADB? I have never tried it but does anyone know if it's possible?
Sent from my EVO using xda premium
Nope
Isn't it possible to boot thru fastboot using 'fastboot reboot system' ? Provided you can get into your hboot.
Sent from my EVO using xda premium
If they said they could get to hboot but if you can't boot normally then you can't fastboot a reboot either
How would I get into hboot? When I plug it into my computer its still make noises and showing up not as the flash memory but something else
Sent from my EVO using xda premium
Qhusb?
skel4877 said:
How would I get into hboot? When I plug it into my computer its still make noises and showing up not as the flash memory but something else
Sent from my EVO using xda premium
Click to expand...
Click to collapse
To get into hboot, power off, then hold volume down while pressing the power button. Then use volume to choose and power to select.
Sent from my EVO using xda premium
I'm misunderstanding something here lol
om4 said:
Qhusb?
Click to expand...
Click to collapse
Yeah, if you plug in your phone to a computer (Linux is a bit better for this) do you get a new device discovery in Windows? Do you have some COM devices or Modems in your Device Manager in Windows?
You might be in the emergency download mode. There can be hope.
That's what I thought they were saying but then another post had me thinking I might be misunderstanding them
Yea it does exactly that when I plug it in, do you know what I should do?
Sent from my EVO using xda premium
Mac_Gyver said:
Yeah, if you plug in your phone to a computer (Linux is a bit better for this) do you get a new device discovery in Windows? Do you have some COM devices or Modems in your Device Manager in Windows?
You might be in the emergency download mode. There can be hope.
Click to expand...
Click to collapse
@mac_gyver do you know what I should do?
Sent from my EVO using xda premium
Does anyone have any idea what to do? I'm in a bind I don't know where to look >. <
Sent from my EVO using xda premium

Rezound won't charge after s-off attempt

No usb, nothing works.
PLEASE HELP I HAVE NO INSURANCE
Sent from my shooter using Tapatalk 2
Someone PLEASE help.
Sent from my shooter using Tapatalk 2
does anything happen when you plug it in to either the charger, computer? lights, pc beep anything? If you plug it into the computer does anything show up in the device manager under usb?
clmowers said:
does anything happen when you plug it in to either the charger, computer? lights, pc beep anything?
Click to expand...
Click to collapse
No, nothing. No charge light, pc won't recognize device in fastboot
Sent from my shooter using Tapatalk 2
If nothing is happening, no lights, nothing on the pc, i would say your s-off attempted failed. Have you tried taking the battery out and letting it sit for a few then booting it back up? i dont think thats going to help. IMO i would say its dead unless someone else knows of anything.
I know in the computer world if something like that happens and the USB ports are fine on the PC its the devices thats dead..im assuming the same would go for the phones
clmowers said:
If nothing is happening, no lights, nothing on the pc, i would say your s-off attempted failed. Have you tried taking the battery out and letting it sit for a few then booting it back up? i dont think thats going to help. IMO i would say its dead unless someone else knows of anything.
I know in the computer world if something like that happens and the USB ports are fine on the PC its the devices thats dead..im assuming the same would go for the phones
Click to expand...
Click to collapse
It boots into fastboot but thats it.
Sent from my shooter using Tapatalk 2
VictoriousShooter said:
It boots into fastboot but thats it.
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Click to expand...
Click to collapse
There should be instructions on io website about how to recover from a failed S-Off.
Sent from my ADR6425LVW using xda premium
The phone still gets to boatloader and when I try to boot it regularly it goes to the jbear arrow screen
Sent from my shooter using Tapatalk 2
imo if its not doing a thing, then i would say the usb fried during your s-off attempt. Im not sure if the s-off could cause an issue like that, im not s-off and dont plan on it just for that reason. shorting the phone out doesnt sound to pleasing to me
clmowers said:
imo if its not doing a thing, then i would say the usb fried during your s-off attempt. Im not sure if the s-off could cause an issue like that, im not s-off and dont plan on it just for that reason. shorting the phone out doesnt sound to pleasing to me
Click to expand...
Click to collapse
I really hope there is a solution, I just got it today, I barely got to use it.
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VictoriousShooter said:
The phone still gets to boatloader and when I try to boot it regularly it goes to the jbear arrow screen
Sent from my shooter using Tapatalk 2
Click to expand...
Click to collapse
I've seen this before browsing the forums. I got S-Off first time so didn't commit it to memory. Definitely visit the UI site and check. The answer may be to run the process again but verify that.
Sent from my ADR6425LVW using xda premium
See there you go lol, someone with a lil more experience with the s-off stuff then me after doing a little searching it does appear that you can recover from that s-off failure...now it seems that the pc needs to be able to see the phone in order to do so, so it might still be a paperweight, but i guess ill let others chime in and see what they say
---------- Post added at 03:44 AM ---------- Previous post was at 03:36 AM ----------
I also just read a few threads that ppl did fry their usb ports when getting s-off, and also as bad killing the phone..exactly why i dont want to s-off, theres not much i cant do being s-on besides radios and kernals, and even then their work arounds for that
So I'm really screwed?
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VictoriousShooter said:
So I'm really screwed?
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Click to expand...
Click to collapse
If you can get to bootloader you're rarely screwed. You can always run a RUU. If your port is fried, S-Off may no longer be an option but you can charge in other ways.
Sent from my ADR6425LVW using xda premium
http://forum.xda-developers.com/showthread.php?t=1612035
See if anything there will help you
LOBBS said:
If you can get to bootloader you're rarely screwed. You can always run a RUU. If your port is fried, S-Off may no longer be an option but you can charge in other ways.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
I can't ruu. My hboot is HTC unlocked and won't accept zips
Sent from my shooter using Tapatalk 2
Like LOOB said, you might not be able to charge via the usb port, but there are app that you can use to get wireless ADB and file transfers and stuff. Also as for charging get an external battery charger. You can find them online fairly cheap. I had to get one for my thunderbolt because the usb port was shot
VictoriousShooter said:
I can't ruu. My hboot is HTC unlocked and won't accept zips
Sent from my shooter using Tapatalk 2
Click to expand...
Click to collapse
Forgot about that. My bad. I forgot you had to be unlocked and rooted.
Sent from my ADR6425LVW using xda premium
oh wait..you cant boot, i take that back...check out that one form and see what in there....if nothing works, then i would sadly say yes your screwed
clmowers said:
Like LOOB said, you might not be able to charge via the usb port, but there are app that you can use to get wireless ADB and file transfers and stuff. Also as for charging get an external battery charger. You can find them online fairly cheap. I had to get one for my thunderbolt because the usb port was shot
Click to expand...
Click to collapse
Can't do apps, phone won't go into os, just bootloader
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