I once had my TP on the table, and started lifting it ever so slowly on one corner, to readjust it on the table. The oversensitive orientation sensor tried for a quarter of a second to figure out which way I am bringing the unit up, portrait or landscape. In that quarter of one second, the orientation of picture on the screen changed/flickered back and worth between portrait and landscape about 5 times, and then stopped.
I did not pay attention until a couple of hours later I realized that the orientation had not been changing ever since. I ran some tests, sure enough the rotation sensor is NOT working any more. The compass also stopped working.
I am not alone with this, here is one of many PreCentral threads on this
http://forums.precentral.net/hp-touchpad/292916-accelerometer-not-working.html
Does anyone on XDA have this problem and a solution that does not require sending the TP in for service?
P.S. My screen rotation is NOT locked in the upper right hand menu, and I did try resetting the device and removing preware and all patches.
You could try a hard reset?
Fon22
tried, also tried full webOS Doctor restore.
still no go.
Just chatted with HP support, they did not tell anything informative about the problem, they just told me to send it in for repair.
same issue with mine, stopped rotating after few days, tried all reset and even restored to 3.0.3, still not work. doesn't work in 3.0.4 as well.
After Install the CM7 Android, the accelerometer seems to work fine in Android mode, so it's not the hardware issue, maybe some software bug in the WebOS
Anyone having auto rotate problems after todays update? I have done everything I know to do. including a softreboot.
I am getting a bit frustrated here...
I have .11 installed and same problem.
After entering in sleep mode on dock, autorotation stop to work.
After some restart, auto-rotation work again.
Using Elixir, I can see that all sensor stop activity and for game using sensor like Riptide this doesn't work also.
I think about a firmware bug.
that is the only thing I can think of too as it happened after the .14 update.
I continue to have the same problem with .14
Re-boot can sometime restart the sensors, but after a time thay stop oto work and auto-rotate stop working.
I read on other forum that some other are also affected by this problem but seems we are very few.
KevTN, have you solve this problem?
I try cold reboot, reset factory but didn"t solve.
Same problem here, right out of the box browser never worked (HAD TO INSTALL CHROME) and after ics update sensors randomly stop working with no reason, elixir 2 says the only available sensor is microphone, sometimes it works afteer reboot other times it tooks 2 or 3 reboots, but after short time it stop working again
I've had a slightly different issue on and off where I have auto-rotate turned off but it still rotates.
Anyone else having problems with auto-rotate on the Nexus 9? I am sure it worked, briefly, while I was setting up the tablet for the first time, but after installing a few apps (netflix, dropbox, adobe reader) and configed various email accounts and such, it stopped working. The tablet display is permanently in portrait mode, although if I play a movie in netflix it will force it to switch to to landscape whereupon it will be permanently stuck in landscape until the next shutdown and restart.
I've checked the setting on the drop down- auto-rotate is certainly enabled. I have tried disabled and re-enabling it, no difference.
I've downloaded a ball-in-labyrinth game, and I think that has indicated the issue- the sensors seem to be completely broken, no matter how I rotate the tablet the game thinks I have it in the same position and the ball just sits stuck in the upper corner of the game board.
I tried a full system restore, no difference.
I guess the next step is to call up google and go for an exchange.
HjortTyson said:
Anyone else having problems with auto-rotate on the Nexus 9? I am sure it worked, briefly, while I was setting up the tablet for the first time, but after installing a few apps (netflix, dropbox, adobe reader) and configed various email accounts and such, it stopped working. The tablet display is permanently in portrait mode, although if I play a movie in netflix it will force it to switch to to landscape whereupon it will be permanently stuck in landscape until the next shutdown and restart.
I've checked the setting on the drop down- auto-rotate is certainly enabled. I have tried disabled and re-enabling it, no difference.
I've downloaded a ball-in-labyrinth game, and I think that has indicated the issue- the sensors seem to be completely broken, no matter how I rotate the tablet the game thinks I have it in the same position and the ball just sits stuck in the upper corner of the game board.
I tried a full system restore, no difference.
I guess the next step is to call up google and go for an exchange.
Click to expand...
Click to collapse
Im having exactly the same issue. Except mine never worked. I would love to find out what really is the issue. I installed some sensor software and hardware seems to be the problem
Same issue here. Auto-rotation does not work.
If I want landscape mode, I have to launch a game, and then get back to the home screen...
5 minutes with the tablet and already I feel I have to exchange it.
Sensors are not working. Maybe this is a big issue for HTC. Maybe they got a bad batch from a provider.
HjortTyson said:
Anyone else having problems with auto-rotate on the Nexus 9? I am sure it worked, briefly, while I was setting up the tablet for the first time, but after installing a few apps (netflix, dropbox, adobe reader) and configed various email accounts and such, it stopped working. The tablet display is permanently in portrait mode, although if I play a movie in netflix it will force it to switch to to landscape whereupon it will be permanently stuck in landscape until the next shutdown and restart.
I've checked the setting on the drop down- auto-rotate is certainly enabled. I have tried disabled and re-enabling it, no difference.
I've downloaded a ball-in-labyrinth game, and I think that has indicated the issue- the sensors seem to be completely broken, no matter how I rotate the tablet the game thinks I have it in the same position and the ball just sits stuck in the upper corner of the game board.
I tried a full system restore, no difference.
I guess the next step is to call up google and go for an exchange.
Click to expand...
Click to collapse
Same problem, I solved by turning off the geolocation that seems to alter the accelerometer ... Hopefully the problem is software ... I wait for the OTA on November 12 before replacing
Same here, auto rotate does work when its wants to. Usually after reboot but gets stuck in either portrait of landscape and then is in that view mode forever more or until you reboot again
Will wait for Nov 12th update, hopefully will fix the notification light issue too
noodlemctwoodle said:
Same here, auto rotate does work when its wants to. Usually after reboot but gets stuck in either portrait of landscape and then is in that view mode forever more or until you reboot again
Will wait for Nov 12th update, hopefully will fix the notification light issue too
Click to expand...
Click to collapse
We hope to resolve, or that settling and clearing the various logs '' unlock the sensor''
Root of the problem
I also have this problem. Got N9 on preorder only for it to arrive yesterday in New Zealand. Shortly after setting up the device rotation stopped working. After searching the web I came across this.... "besttopics.net/link/185987_q-nexus-9-bug-screen-rotation" (sorry not able to post links).
It turns out that when ever the GPS radio fires up it shuts down the other sensors. Turn GPS off and rotation works fine. If its stuck you can turn the GPS off and reboot the device and things are back to normal.
This sounds like a hardware issue to me but will see what HTC say.
I have the Problem since yesterday . I activated Google now yesterday ,so this was my first guess. I just deactivated Google now and rebooted the device. It looks like that fixed it. Screen rotation works again!
Hope this helps.
Deactivating Google Now fixed mine too.
Count me in. It happened to me, twice. First time it happened, nothing seemed to help. Restarting didnt`t help. Shaking didn`t, either. So I installed a sensor monitoring app and it told me, there were no data at all from the rotation sensor. Two days later everything changed to normal behaviour, just like so. It started after watching a Netflix movie, btw.
The second time I could reactivate the sensor by starting an app called Bamboo Paper. This forced my Nexus 9 to go from landscape mode to portrait mode. And rotation worked fine since then.
So, at first glance, it seems to be a hardware problem. But then again, some apps seem to be able to trigger the `faulty` sensor. Thus, it might as well be a problem on the software side.
Let`s hope it will be solved by a future Lollipop update.
All the best from Germany,
knallgrau
It has happened again. And nothing seems to help. The Bamboo Paper app `trick` must have been just a coincidence.
I`ll call the Play Store tomorrow to have my Nexus 9 replaced.
Is anyone still having this problem after updating to 5.0.1?
Problem persists after update for me. I'll be returning soon for a number of build quality related issues.
kcfr said:
Is anyone still having this problem after updating to 5.0.1?
Click to expand...
Click to collapse
The "shut-down-on-low-battery-when-battery-is-not-low-issue" has been almost resolved for me with the update to 5.0.1. But the rotation issue still persists. I have contacted the Play Store and immediately received an RMA. It seems to be a known issue with these htc devices. I hope the new unit does not show any of these problems.
Cheers,
knallgrau
Not sure what happened, but I tried to show someone the problem today and it was not a problem. I turned on Google Now and Location and it's working fine. Rotates without issue, for now. I'm sure that as soon as I hit the Post button, it will come back.
EDIT: I was right. It is back.
Yeah, I've found that turning Google Now on breaks screen rotation. After it breaks, I have to disable Google Now and Location Services, then reboot to get rotation working again. This has to be a glitch with 5.0.1, because this issue didn't exist for me on 5.0. Hopefully Google fixes this with the next update. I'm rather fond of Google Now, and not being able to use location services kind of hamstrings the device.
Sent from my Nexus 5 using Tapatalk
I know this is an old post but I have been having the same problems with auto rotation of the screen not working. I factory reset my device, auto rotation worked, and did a restore of the apps and it happened again. I then started over (factory reset) and reinstalled one google app at a time. I think I found the problem to be the Google Camera app. As soon as I installed it, the auto rotation stopped working (I could tell because when I went to the video setting on the Google camera app, it would not rotate to Landscape.). I uninstalled the Google camera update, force stopped the app, and disabled it. Now I have no problems with auto rotation of my screen. Also, noticed that the area around the camera would get quite hot after the Google camera app updated. Google needs to fix this for the N9!
Gibby said:
I know this is an old post but I have been having the same problems with auto rotation of the screen not working. I factory reset my device, auto rotation worked, and did a restore of the apps and it happened again. I then started over (factory reset) and reinstalled one google app at a time. I think I found the problem to be the Google Camera app. As soon as I installed it, the auto rotation stopped working (I could tell because when I went to the video setting on the Google camera app, it would not rotate to Landscape.). I uninstalled the Google camera update, force stopped the app, and disabled it. Now I have no problems with auto rotation of my screen. Also, noticed that the area around the camera would get quite hot after the Google camera app updated. Google needs to fix this for the N9!
Click to expand...
Click to collapse
https://code.google.com/p/android/i... Owner Summary Stars&groupby=&sort=&id=181206
Follow the steps I mention here, and see if it fixes it. If so, please star / +1 this issue, as I believe the issue is related to Google Play Services. I know this is not a fix as it renders all Google apps useless, but if we can get Google to address this, then THAT will fix the issue.
I too noticed the excessive heat, which would ALSO occur immediately after enabling Google Play Services - however HTC devices for some reason do heat up very quickly when using the camera (The One M7, M8 and M9 all have this issue, though a recent update for the M9 makes it less noticeable)
ThymeCypher said:
https://code.google.com/p/android/i... Owner Summary Stars&groupby=&sort=&id=181206
Follow the steps I mention here, and see if it fixes it. If so, please star / +1 this issue, as I believe the issue is related to Google Play Services. I know this is not a fix as it renders all Google apps useless, but if we can get Google to address this, then THAT will fix the issue.
I too noticed the excessive heat, which would ALSO occur immediately after enabling Google Play Services - however HTC devices for some reason do heat up very quickly when using the camera (The One M7, M8 and M9 all have this issue, though a recent update for the M9 makes it less noticeable)
Click to expand...
Click to collapse
Have you had any success with getting this issue fixed? I duplicated your steps and had the same result.
I was able to fix my N9 by installing Android M. Google Play Services does not break auto rotate and my tablet works perfectly! If you are running Android 5.1.1, Google Play Services breaks auto-rotate. Google never fixed this for some reason. I suspect because they were focused on Android M. Make the change, you will be glad you did!
In this morning when I've picked up my phone from the wireless charger I've got a lot of Facebook has stopped working, Dropbox has stopped working and a lot of other apps. And the proximity sensor is not working anymore, and the light sensor shows only 4lx value. I've tried to restart the phone a few times, but same problem.
I can't reset to factory settings because I really need the phone today.
So any suggestions?
L.E. I've booted in Safe Mode and it is working. So I guess it is an software issue!
vibecatalin said:
In this morning when I've picked up my phone from the wireless charger I've got a lot of Facebook has stopped working, Dropbox has stopped working and a lot of other apps. And the proximity sensor is not working anymore, and the light sensor shows only 4lx value. I've tried to restart the phone a few times, but same problem.
I can't reset to factory settings because I really need the phone today.
So any suggestions?
L.E. I've booted in Safe Mode and it is working. So I guess it is an software issue!
Click to expand...
Click to collapse
Boot to recovery and wipe cache. Problem will be solved